Using The Balanced Scorecard As A Control System For Monitoring And Revising Corporate Strategy

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Using the Balanced Scorecard as a Control System for Monitoring and Revising Corporate Strategy

Author : Dennis Campbell
Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (137 download)

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Book Synopsis Using the Balanced Scorecard as a Control System for Monitoring and Revising Corporate Strategy by : Dennis Campbell

Download or read book Using the Balanced Scorecard as a Control System for Monitoring and Revising Corporate Strategy written by Dennis Campbell and published by . This book was released on 2009 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This paper illustrates how a company can use its performance measurement system to i) evaluate its operating strategy, ii) identify potential problems with its strategy, and iii) devise plans to mitigate these problems. Kaplan and Norton (1992) define strategy as a set of hypotheses linking non-financial measures to future value through a series of cause-and-effect relationships. Using data from a convenience store chain, we demonstrate how performance measures and the links between the measures can be used to identify potential problems with the firm's operating strategy. Furthermore, we explore whether the performance measurement system can highlight the causes of these problems and identify possible solutions. While preliminary tests indicate no significant direct relationship between non-financial measures of strategy implementation and the firm's financial performance, detailed analysis reveals that financial performance is associated with the interaction of measures of strategy implementation and employee skills. Financial performance also directly relates to employee skills and store location proxies. We find that the firm's strategy positively (negatively) impacts financial performance in stores with high (low) employee skill levels. Thus, a poor fit between strategy and capabilities primarily caused the ineffectiveness of the strategy. These findings highlight the importance of conditioning the formulation and implementation of a firm's strategy on its core competencies. More importantly, we demonstrate that performance measurement systems can be used to monitor, analyze, and revise a firm's strategy.

Performance Drivers

Author : Nils-G¿ran Olve
Publisher : John Wiley & Sons
ISBN 13 : 0471495425
Total Pages : 374 pages
Book Rating : 4.4/5 (714 download)

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Book Synopsis Performance Drivers by : Nils-G¿ran Olve

Download or read book Performance Drivers written by Nils-G¿ran Olve and published by John Wiley & Sons. This book was released on 2001-05-08 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Practical Guide to Using the Balanced Scorecard performance drivers Nils-Goran Olve, Jan Roy and Magnus Wetter Since the groundbreaking work of Robert S. Kaplan and David P. Norton, the concept of the Balanced Scorecard has achieved increasing popularity in the business world. Previously, many organizations had built their business objectives around financial targets and goals that bore little relation to a long-term strategic vision. Typically, this leaves a gap between the development of a company's strategy and its implementation. The business scorecard, however, provides a more 'balanced view' by looking at not just-financial concerns, but also customers, internal business processes, and learning and growth. But it is not just a system of performance measurement - by focusing on future potential success it can be used as a dynamic management system that reinforces, implements and drives corporate strategy forward. In this book, the authors draw on their extensive experience with scorecard projects to provide a step-by-step method for introducing the Balanced Scorecard into an organization. This is done through the use of some of the most important practical examples in existence, with case studies from ABB, Coca Cola, Electrolux, British Telecom, Nat West, Skandia and Volvo. The desired strategic control system using scorecards that is presented focuses on creating and communicating a total comprehensive picture to all members of the organization from the top down, a long-term view of what the company's strategic objectives really are, how to make use of knowledge gained through experience and the required flexibility of such a system to cope with the fast-changing business environment. This book will provide senior and operational managers, consultants and business academics with a comprehensive view of emerging Balanced Scorecard practice supported by both business advice and a theoretical foundation. Reflections on the relations between the Balanced Scorecard and other areas, such as TQM, information systems and intellectual capital and knowledge management are also made. Business Strategy

Making Scorecards Actionable

Author : Nils-Göran Olve
Publisher : John Wiley & Sons
ISBN 13 : 0470861428
Total Pages : 320 pages
Book Rating : 4.4/5 (78 download)

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Book Synopsis Making Scorecards Actionable by : Nils-Göran Olve

Download or read book Making Scorecards Actionable written by Nils-Göran Olve and published by John Wiley & Sons. This book was released on 2003-07-07 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: The concept of the Balanced Scorecard has become increasingly popular in the global business world as a tool for balancing business strategy with financial concerns, customer care, internal business processes, and learning and growth. This book focuses on the hands-on experiences of companies across a broad range of organizations at both operational and board level. Drawn from cases in the UK, Europe, the United States, and Japan, the book shows that though Balanced Scorecard has been adopted widely, it is practiced in different forms and with varying degrees of success. Making Scorecards Actionable helps in creating and communicating a total comprehensive strategy to all organizational members from the top down. * Provides a long-term view of what the company's strategic objectives really are. * Shows how to make use of knowledge gained through experience. * Demonstrates the required flexibility of such a system to cope with the fast-changing business environment. * This book provides a practice-based follow on from the successful Performance Drivers by Olve, Roy and Welter (0471 986232) Readership: Operational managers, consultants, and business students.

Balanced Scorecard

Author : Nils-G¿ran Olve
Publisher : John Wiley & Sons
ISBN 13 : 1841127086
Total Pages : 135 pages
Book Rating : 4.8/5 (411 download)

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Book Synopsis Balanced Scorecard by : Nils-G¿ran Olve

Download or read book Balanced Scorecard written by Nils-G¿ran Olve and published by John Wiley & Sons. This book was released on 2006-04-24 with total page 135 pages. Available in PDF, EPUB and Kindle. Book excerpt: The fast track route to understanding and implementing the balanced scorecard in your business. It covers the key aspects of the balanced scorecard, from using it to develop the company's strategy and relating it to existing control systems to setting goals and monitoring progress. It gives examples and lessons from some of the worlds most successful businesses, including Ricoh, Xerox and Ericsson Enterprise and ideas from the smartest thinkers including Robert S. Kaplan and David P. Norton. It includes and glossary of key concepts and a comprehensive resources guide.

The Balanced Scorecard as Strategic Controlling Instrument. Introducing the Indicators-based BSC for Implementation of a Corporate Strategy from Four Different Perspectives

Download The Balanced Scorecard as Strategic Controlling Instrument. Introducing the Indicators-based BSC for Implementation of a Corporate Strategy from Four Different Perspectives PDF Online Free

Author : Christoper Dewangga Pramudita
Publisher : Anchor Academic Publishing
ISBN 13 : 3960675410
Total Pages : 68 pages
Book Rating : 4.9/5 (66 download)

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Book Synopsis The Balanced Scorecard as Strategic Controlling Instrument. Introducing the Indicators-based BSC for Implementation of a Corporate Strategy from Four Different Perspectives by : Christoper Dewangga Pramudita

Download or read book The Balanced Scorecard as Strategic Controlling Instrument. Introducing the Indicators-based BSC for Implementation of a Corporate Strategy from Four Different Perspectives written by Christoper Dewangga Pramudita and published by Anchor Academic Publishing. This book was released on 2016-05-10 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nowadays, many companies should not only discuss about how to obtain profits from their products. They should also be forced to use any other aspect that has the ability to increase the impact for their long-term success. Examples are: discussing about the quality of their products, the relationship between them and their customers and employees, the production process as well as marketing. Those are the challenges for all managers who are not only struggling to achieve their company’s targets - high profits - but also to achieve customers', employees' and stakeholders' satisfaction. Therefore, managers need to seek out an approach which is able to help them finishing their tasks and involves all the aspects mentioned. Nevertheless, it is not easy to reconcile conflicting demands of individual interest groups. The concept of the balanced scorecard (BSC) is one of the modern approaches to handle these challenges. The balanced scorecard is the main topic of this book. More precisely, it explains the benefits of introducing the indicators-based balanced scorecard as a strategic controlling instrument for implementation of a corporate strategy from four different perspectives: financial, customer, internal business process as well as learning and growth perspective.

Personal Balanced Scorecard

Author : Hubert K. Rampersad
Publisher : IAP
ISBN 13 : 1607525704
Total Pages : 214 pages
Book Rating : 4.6/5 (75 download)

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Book Synopsis Personal Balanced Scorecard by : Hubert K. Rampersad

Download or read book Personal Balanced Scorecard written by Hubert K. Rampersad and published by IAP. This book was released on 2006-06-01 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Personal Balanced Scorecard (PBSC) is a journey into the inner self, where values, hopes, dreams and aspirations lie quietly waiting to be discovered. Taking the journey as an individual allows you to view your life objectively and authentically as a whole person and provides a roadmap of your dreams and aspirations translated into manageable and measurable milestones. As a part of the Total Performance Scorecard (TPS) process which I introduced in 2003 in Total Performance Scorecard: Redefining Management to Achieve Performance with Integrity, and which has been translated into more than 20 languages, the Personal Balanced Scorecard can also be an effective way for managers to coach others to achieve integrity and alignment between work and life. The benefit comes from changing individual behavior in order to drive organizational effectiveness, enhance performance, and increase self-awareness, personal responsibility and motivation. PBSC is an integral part of this organic and holistic Total Performance Scorecard process, which is an organizational and cultural change tool and a method for ongoing effectiveness. Its uniqueness lies in aligning and a combination of Personal and Organizational goals to result in Individual Performance Plans for each employee. The focus of this book is the PBSC portion, which comprises a search for self-knowledge, self-discovery and self-mastery.

The Balanced Scorecard

Author : Robert S. Kaplan
Publisher : Harvard Business Press
ISBN 13 : 9780875846514
Total Pages : 348 pages
Book Rating : 4.8/5 (465 download)

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Book Synopsis The Balanced Scorecard by : Robert S. Kaplan

Download or read book The Balanced Scorecard written by Robert S. Kaplan and published by Harvard Business Press. This book was released on 1996 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here is the book - by the recognized architects of the Balanced Scorecard - that shows how managers can use this revolutionary tool to mobilize their people to fulfill the company's mission. More than just a measurement system, the Balanced Scorecard is a management system that can channel the energies, abilities, and specific knowledge held by people throughout the organization toward achieving long-term strategic goals. Kaplan and Norton demonstrate how senior executives in industries such as banking, oil, insurance, and retailing are using the Balanced Scorecard both to guide current performance and to target future performance. They show how to use measures in four categories - financial performance, customer knowledge, internal business processes, and learning and growth - to align individual, organizational, and cross-departmental initiatives and to identify entirely new processes for meeting customer and shareholder objectives. The authors also reveal how to use the Balanced Scorecard as a robust learning system for testing, gaining feedback on, and updating the organization's strategy. Finally, they walk through the steps that managers in any company can use to build their own Balanced Scorecard. The Balanced Scorecard provides the management system for companies to invest in the long term - in customers, in employees, in new product development, and in systems - rather than managing the bottom line to pump up short-term earnings. It will change the way you measure and manage your business.

The Balanced Scorecard

Author : Robert S. Kaplan
Publisher :
ISBN 13 :
Total Pages : 9 pages
Book Rating : 4.:/5 (636 download)

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Book Synopsis The Balanced Scorecard by : Robert S. Kaplan

Download or read book The Balanced Scorecard written by Robert S. Kaplan and published by . This book was released on 2005 with total page 9 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Analysis of the Balanced Scorecard as a strategic controlling instrument with an example from the insurance industry

Author : Alexander Merl
Publisher : GRIN Verlag
ISBN 13 : 3638784657
Total Pages : 109 pages
Book Rating : 4.6/5 (387 download)

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Book Synopsis Analysis of the Balanced Scorecard as a strategic controlling instrument with an example from the insurance industry by : Alexander Merl

Download or read book Analysis of the Balanced Scorecard as a strategic controlling instrument with an example from the insurance industry written by Alexander Merl and published by GRIN Verlag. This book was released on 2007-08-01 with total page 109 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bachelor Thesis from the year 2007 in the subject Business economics - Business Management, Corporate Governance, grade: 1,7, University of applied sciences, Neuss (FOM Fachhochschule für Oekonomie & Management Neuss), language: English, abstract: In view of the growing competition, the increased change in customers’ wants and the potential of new communication and information technologies, more and more companies are faced with the need to permanently adjust and further develop their processes, products and offer. To be able to exist in the market, a company must be in a position to recognise future developments early and include them in the strategy. A company should therefore use management instruments which make it able to adjust strategies quickly and communicate them transparently in the whole company. There is increasing criticism of the classical controlling instruments. It is argued that controlling is supposed to provide management relevant data for the management which do not only include financial historical information as so far, but also include future related non-monetary figures. Against this background the Balanced Scorecard (BSC) is becoming more important. It extends the previous focus on finance issues to assess the performance of a company with a range of other aspects and ratios. The customer perspective, the internal process perspective and the learning and development perspective are supposed to be considered equally next to the financial perspective in the BSC. The targets of this thesis are split into a main target and a sub target. The main target of this paper is split again into two parts: The first part of the main target is to show and to explain the relevant theoretical framework of the BSC, in particular to strategic controlling. The second part of the main target is to analyse the BSC as a strategic management system and to give an overview about this strategic controlling tool as it is seen in academic literature. The sub target of this paper is to provide a link between theory and practice by applying the theory to a current example taken from the insurance industry. The result is a recommendation for a BSC as a strategic controlling instrument for that specific insurance company. With this specific BSC for an insurance company comes also a tool for a well structured evaluation of the chances and risks involved with its application.

Controlling Strategy

Author : Christopher S. Chapman
Publisher : OUP Oxford
ISBN 13 : 9780191557835
Total Pages : 214 pages
Book Rating : 4.5/5 (578 download)

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Book Synopsis Controlling Strategy by : Christopher S. Chapman

Download or read book Controlling Strategy written by Christopher S. Chapman and published by OUP Oxford. This book was released on 2005-06-09 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ideas about the role of management accounting systems in a firm's strategy have changed in recent years, and this book explores the ways in which this has happened. Management control systems have frequently been seen as irrelevant to strategy, or even damaging. Controlling Strategy draws out the various ways in which management control systems can build and sustain valuable strategic roles. The book explores topics such as: *Strategic measurement; *Strategic data analysis; *The Balanced Scorecard; *Capital budgeting; *Strategy coordination; Written as an introduction to the strategic role of management control systems Controlling Strategy provides a synthesis of important work in the fields of strategy and management accounting. Academics and Advanced Students of Accounting, Strategy, or Management Studies will find the book an indispensable guide to this area.

Performance Measurement with the Balanced Scorecard

Author : Stefano Biazzo
Publisher : Springer Science & Business Media
ISBN 13 : 3642247601
Total Pages : 142 pages
Book Rating : 4.6/5 (422 download)

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Book Synopsis Performance Measurement with the Balanced Scorecard by : Stefano Biazzo

Download or read book Performance Measurement with the Balanced Scorecard written by Stefano Biazzo and published by Springer Science & Business Media. This book was released on 2012-01-05 with total page 142 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do we really know the critical phenomena that are linked to how enterprises function and the dynamics of their relationships with customers, suppliers and competitors? Are their decision-making processes founded upon a set of performance measurements that were accurately designed and systematically elaborated? The above questions are the focus of this book, as is the following premise: enterprises need a system to measure their critical performances so they can be managed effectively; metaphorically speaking, enterprises need a “management dashboard” to serve as a navigational aid. A dashboard to show – with as few distortions as possible – the pattern of key variables that characterizes the specific formula enterprises use to face their competitive and social environment.

Balanced scorecard

Author : Olve
Publisher : John Wiley & Sons
ISBN 13 : 9788126507580
Total Pages : 124 pages
Book Rating : 4.5/5 (75 download)

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Book Synopsis Balanced scorecard by : Olve

Download or read book Balanced scorecard written by Olve and published by John Wiley & Sons. This book was released on 2006-04 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is the Fast track route to understanding and implementing the balanced scorecard in your business. It covers the key aspects of the balanced scorecard, from basing the balanced scorecard on the company's strategy and relating it to existing control systems to setting goals and monitoring progress. The book also includes examples and lessons from some of the world's most successful businesses, such as Ricoh, Xerox and Ericsson Enterprise and ideas from the smartest thinkers including Robert S. Kaplan and David P. Norton. · Introduction to the Balanced Scorecard· Definition of Terms: What is a Balanced Scorecard?· Evolution· The E-Dimension· The Global Dimension· The State of the Art· In Practice· Key Concepts and Thinkers· Resources· Ten Steps to Making Balanced Scorecards Work

Scorecard Best Practices

Author : Raef Lawson
Publisher : John Wiley & Sons
ISBN 13 : 9780470223734
Total Pages : 195 pages
Book Rating : 4.2/5 (237 download)

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Book Synopsis Scorecard Best Practices by : Raef Lawson

Download or read book Scorecard Best Practices written by Raef Lawson and published by John Wiley & Sons. This book was released on 2007-10-05 with total page 195 pages. Available in PDF, EPUB and Kindle. Book excerpt: Scorecard Best Practices: Design, Implementation, and Evaluation expertly shows you how to bridge the gap between Scorecard theory and application through hands-on experiences and useful case studies. It is the one-stop resource you will turn to for the latest tools and know-how to implement corrective changes. Whether you are a CEO, CFO, CIO, vice president, or department manager, Scorecard Best Practices is the book you will keep at your fingertips to get your company running at maximum performance.

Benefits of Introducing the Indicators-based Balanced Scorecard as Strategic Controlling Instrument for Implementation of Corporate Strategy from Four Different Perspectives

Download Benefits of Introducing the Indicators-based Balanced Scorecard as Strategic Controlling Instrument for Implementation of Corporate Strategy from Four Different Perspectives PDF Online Free

Author : Christoper Dewangga Pramudita
Publisher :
ISBN 13 : 9783668173699
Total Pages : 72 pages
Book Rating : 4.1/5 (736 download)

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Book Synopsis Benefits of Introducing the Indicators-based Balanced Scorecard as Strategic Controlling Instrument for Implementation of Corporate Strategy from Four Different Perspectives by : Christoper Dewangga Pramudita

Download or read book Benefits of Introducing the Indicators-based Balanced Scorecard as Strategic Controlling Instrument for Implementation of Corporate Strategy from Four Different Perspectives written by Christoper Dewangga Pramudita and published by . This book was released on 2016-03-16 with total page 72 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bachelor Thesis from the year 2015 in the subject Economics - Other, grade: 2,1, University of Applied Sciences Bremen, language: English, abstract: Nowadays, many companies should not only discuss about how to obtain profits from their products, which are successfully sold to their customers, but also they should be forced to use any other aspects that are able to give more impact for their long-term success. For examples, discussing about quality of their products, relationship between them and their customers and employees, and the production process as well as marketing. Those are the challenges for all managers who are not only struggling in achieving company's targets - high profits but also in achieving customer, employees and stakeholders satisfaction. Schermerhorn (2011, p. 16) generally sees the role of managers in a company and stated that all managers, regardless of their titles, levels, types, and organisational settings, are responsible for the four primary management functions which are defined by Lewis, et al. (2007) as planning, organising, leading, and controlling. a)Planning should be described that managers have tasks in setting targets and in defining actions that are necessary to achieve the targets of their companies. b)Organizing involves determining the assignments to be done and how those assignments would be managed and coordinated to reach the company's targets. c)Leading should be defined that managers should be able to guide, to motivate, and to lead the employees in order to effectively and efficiently achieve company's targets. d)Controlling requires the managers to monitor process of planning, leading and organising whether its process may be able to help reaching the targets, targets have been achieved as expected and applied strategies have been effective or not. It is difficult for managers to accept the challenges. Therefore, managers need to seek out an approach which is able to help them finishing their tasks and involve

The Balanced Scorecard

Author : 50minutes,
Publisher : 50 Minutes
ISBN 13 : 2806265827
Total Pages : 29 pages
Book Rating : 4.8/5 (62 download)

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Book Synopsis The Balanced Scorecard by : 50minutes,

Download or read book The Balanced Scorecard written by 50minutes, and published by 50 Minutes. This book was released on 2015-08-17 with total page 29 pages. Available in PDF, EPUB and Kindle. Book excerpt: Turn your data into a roadmap to success! This book is a practical and accessible guide to understanding and implementing the Balanced Scorecard, providing you with the essential information and saving time. In 50 minutes you will be able to: • Evaluate company performance and management efficiency • Focus on all perspectives of the business at once • Successfully apply the Balanced Scorecard to your business ABOUT 50MINUTES | Management & Marketing 50MINUTES provides the tools to quickly understand the main theories and concepts that shape the economic world of today. Our publications are easy to use and they will save you time. They provide both elements of theory and case studies, making them excellent guides to understand key concepts in just a few minutes. In fact, they are the starting point to take action and push your business to the next level.

Succeeding with the Balanced Scorecard in the Mastering Business in Asia Series

Author : James Creelman
Publisher :
ISBN 13 :
Total Pages : 336 pages
Book Rating : 4.:/5 (318 download)

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Book Synopsis Succeeding with the Balanced Scorecard in the Mastering Business in Asia Series by : James Creelman

Download or read book Succeeding with the Balanced Scorecard in the Mastering Business in Asia Series written by James Creelman and published by . This book was released on 2005 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Balanced Scorecard Management System has evolved from a simple management system to a fully-fledged framework for creating a strategy-focused organization. Remarkably popular in North America, Europe and Australasia, it is quickly growing in importance within Asia. This book provides a practical overview of how Asian companies are implementing balanced scorecards. In addition to over 15 case studies, the work benefits from an exclusive survey of corporate experience and input from regional and global subject experts.

The Cambridge Handbook of Compliance

Author : Benjamin van Rooij
Publisher : Cambridge University Press
ISBN 13 : 1108754139
Total Pages : 1559 pages
Book Rating : 4.1/5 (87 download)

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Book Synopsis The Cambridge Handbook of Compliance by : Benjamin van Rooij

Download or read book The Cambridge Handbook of Compliance written by Benjamin van Rooij and published by Cambridge University Press. This book was released on 2021-05-20 with total page 1559 pages. Available in PDF, EPUB and Kindle. Book excerpt: Compliance has become key to our contemporary markets, societies, and modes of governance across a variety of public and private domains. While this has stimulated a rich body of empirical and practical expertise on compliance, thus far, there has been no comprehensive understanding of what compliance is or how it influences various fields and sectors. The academic knowledge of compliance has remained siloed along different disciplinary domains, regulatory and legal spheres, and mechanisms and interventions. This handbook bridges these divides to provide the first one-stop overview of what compliance is, how we can best study it, and the core mechanisms that shape it. Written by leading experts, chapters offer perspectives from across law, regulatory studies, management science, criminology, economics, sociology, and psychology. This volume is the definitive and comprehensive account of compliance.