Uses And Risks Of Business Chatbots

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Uses and Risks of Business Chatbots

Author : Tania Peitzker
Publisher : Business Expert Press
ISBN 13 : 1949443442
Total Pages : 112 pages
Book Rating : 4.9/5 (494 download)

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Book Synopsis Uses and Risks of Business Chatbots by : Tania Peitzker

Download or read book Uses and Risks of Business Chatbots written by Tania Peitzker and published by Business Expert Press. This book was released on 2020-03-24 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this easy-to-read book, Tania Peitzker cites leading business intelligence and analyst firms’ research and takes a deeper dive into the practical challenges of chatbots, including the obstacles and triumphs experienced. This world-first summary of the evolution of 2D chatbots in websites, backends of portals, social media apps, and conversationally advanced 3D mixed reality cognitive interfaces serves several purposes. This book dissects some of the best-known case studies to emerge from the past two decades of tech giants launching the best chatbot, or supposedly the smartest, intelligent virtual assistant. From Microsoft’s Tay.ai to London’s Eugene Goostman claim to turing test fame, from the market dominating Amazon Alexa to Gatebox’s IoT innovation with its multi-cloned Japanese hologram girlfriend, this is the first ever history of bots. This book also touches on the Trump vs Clinton chatbot wars as well as the UK Labour Party’s dating site stunt, including references made to Facebook Messenger bots and the impact of the Cambridge Analytica scandal. Included in the book is a hands-on checklist and guidelines in for people wanting to buy or license bots for their companies and organizations. The author also outlines the possible use cases and key issues to consider when sourcing and commissioning your first botification project, with the final chapters predicting where the future development – and development traps – might lie.

The Uses and Risks of Chatbots in Business

Author : Tania Peitzker
Publisher :
ISBN 13 : 9781949443431
Total Pages : 172 pages
Book Rating : 4.4/5 (434 download)

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Book Synopsis The Uses and Risks of Chatbots in Business by : Tania Peitzker

Download or read book The Uses and Risks of Chatbots in Business written by Tania Peitzker and published by . This book was released on 2019-05 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: This world first summary of the evolution of 2D chatbots in websites, backends of portals and social media apps, and conversationally advanced 3D mixed reality cognitive interfaces, serves several purposes. It dissects some of the best-known case studies to emerge from the past two decades of tech giants launching the best chatbot, or supposedly the smartest, intelligent virtual assistant. From Microsoft's Tay.ai to London's Eugene Goostman claim to turing test fame, from the market dominating Amazon Alexa to Gatebox's IoT innovation with its multi-cloned Japanese hologram girlfriend, this is the first ever history of bots. This book also touches on the Trump vs Clinton chatbot wars as well as the UK Labour Party's dating site stunt, including references made to Facebook Messenger bots and the impact of the Cambridge Analytica scandal. Included in the book is a hands-on checklist and guidelines in for people wanting to buy or licence bots for their companies and organizations. The author also outlines the possible use cases and key issues to consider when sourcing and commissioning your first botification project, with the final chapters predicting where the future development - and development traps - might lie.

Conversational Artificial Intelligence

Author : Romil Rawat
Publisher : John Wiley & Sons
ISBN 13 : 1394200560
Total Pages : 804 pages
Book Rating : 4.3/5 (942 download)

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Book Synopsis Conversational Artificial Intelligence by : Romil Rawat

Download or read book Conversational Artificial Intelligence written by Romil Rawat and published by John Wiley & Sons. This book was released on 2024-03-06 with total page 804 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book reviews present state-of-the-art research related to the security of cloud computing including developments in conversational AI applications. It is particularly suited for those that bridge the academic world and industry, allowing readers to understand the security concerns in advanced security solutions for conversational AI in the cloud platform domain by reviewing present and evolving security solutions, their limitations, and future research directions. Conversational AI combines natural language processing (NLP) with traditional software like chatbots, voice assistants, or an interactive voice recognition system to help customers through either a spoken or typed interface. Conversational chatbots that respond to questions promptly and accurately to help customers are a fascinating development since they make the customer service industry somewhat self-sufficient. A well-automated chatbot can decimate staffing needs, but creating one is a time-consuming process. Voice recognition technologies are becoming more critical as AI assistants like Alexa become more popular. Chatbots in the corporate world have advanced technical connections with clients thanks to improvements in artificial intelligence. However, these chatbots’ increased access to sensitive information has raised serious security concerns. Threats are one-time events such as malware and DDOS (Distributed Denial of Service) assaults. Targeted strikes on companies are familiar and frequently lock workers out. User privacy violations are becoming more common, emphasizing the dangers of employing chatbots. Vulnerabilities are systemic problems that enable thieves to break in. Vulnerabilities allow threats to enter the system, hence they are inextricably linked. Malicious chatbots are widely used to spam and advertise in chat rooms by imitating human behavior and discussions, or to trick individuals into disclosing personal information like bank account details.

Handbook of Research on Technology Applications for Effective Customer Engagement

Author : Mohd Suki, Norazah
Publisher : IGI Global
ISBN 13 : 179984773X
Total Pages : 391 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Handbook of Research on Technology Applications for Effective Customer Engagement by : Mohd Suki, Norazah

Download or read book Handbook of Research on Technology Applications for Effective Customer Engagement written by Mohd Suki, Norazah and published by IGI Global. This book was released on 2020-09-04 with total page 391 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the challenging digital economy, bridging the gap between the external stakeholder and business entities through effective applications of technology carries more importance than ever before. By building a strong online presence and maintaining a long-lasting relationship with valuable customers through high-quality customer experience, companies continue to thrive during this digital age. The Handbook of Research on Technology Applications for Effective Customer Engagement is a pivotal reference source that provides vital research on the utilization of the best research practices for consumer satisfaction and loyalty. While highlighting topics such as target marketing, consumer behavior, and brand equity, this publication explores the applications of modern technology in marketing as well as recent business activities of international companies. This book is ideally designed for business professionals, practitioners, marketers, advertisers, brand managers, retailers, managers, academics, researchers, and graduate-level students.

Trends, Applications, and Challenges of Chatbot Technology

Author : Kuhail, Mohammad Amin
Publisher : IGI Global
ISBN 13 : 1668462354
Total Pages : 393 pages
Book Rating : 4.6/5 (684 download)

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Book Synopsis Trends, Applications, and Challenges of Chatbot Technology by : Kuhail, Mohammad Amin

Download or read book Trends, Applications, and Challenges of Chatbot Technology written by Kuhail, Mohammad Amin and published by IGI Global. This book was released on 2023-02-06 with total page 393 pages. Available in PDF, EPUB and Kindle. Book excerpt: Chatbots offer exceptional services to end-users due to various factors, including the ability to respond to customer requests quickly according to their convenience. Given the magnitude of research and interest in chatbots, further study on several vital and evolving concerns including human-bot interaction, chatbot adoption, chatbot architecture, design considerations, and chatbot applications in various domains including education and customer support is necessary. Trends, Applications, and Challenges of Chatbot Technology provides novel research content and reviews of current chatbot technology and sheds light on challenges and open questions as well as possible research directions. Covering key topics such as human-computer interaction, education, customer support, and algorithms, this reference work is ideal for computer scientists, industry professionals, policymakers, researchers, academicians, practitioners, scholars, instructors, and students.

Powering the Digital Economy: Opportunities and Risks of Artificial Intelligence in Finance

Author : El Bachir Boukherouaa
Publisher : International Monetary Fund
ISBN 13 : 1589063953
Total Pages : 35 pages
Book Rating : 4.5/5 (89 download)

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Book Synopsis Powering the Digital Economy: Opportunities and Risks of Artificial Intelligence in Finance by : El Bachir Boukherouaa

Download or read book Powering the Digital Economy: Opportunities and Risks of Artificial Intelligence in Finance written by El Bachir Boukherouaa and published by International Monetary Fund. This book was released on 2021-10-22 with total page 35 pages. Available in PDF, EPUB and Kindle. Book excerpt: This paper discusses the impact of the rapid adoption of artificial intelligence (AI) and machine learning (ML) in the financial sector. It highlights the benefits these technologies bring in terms of financial deepening and efficiency, while raising concerns about its potential in widening the digital divide between advanced and developing economies. The paper advances the discussion on the impact of this technology by distilling and categorizing the unique risks that it could pose to the integrity and stability of the financial system, policy challenges, and potential regulatory approaches. The evolving nature of this technology and its application in finance means that the full extent of its strengths and weaknesses is yet to be fully understood. Given the risk of unexpected pitfalls, countries will need to strengthen prudential oversight.

Emerging Trends and Innovation in Business and Finance

Author : Rim El Khoury
Publisher : Springer Nature
ISBN 13 : 9819961017
Total Pages : 868 pages
Book Rating : 4.8/5 (199 download)

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Book Synopsis Emerging Trends and Innovation in Business and Finance by : Rim El Khoury

Download or read book Emerging Trends and Innovation in Business and Finance written by Rim El Khoury and published by Springer Nature. This book was released on 2023-10-28 with total page 868 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores diverse dimensions of innovation in business and finance from a micro as well as macro perspective through various case studies and analyses of trends. The previous decade is known as the era of digital transformation and innovation. The rise of new technologies is having an impact on the global trends and leading to innovation in business and finance. In this competitive market, businesses and financial institutions must be responsive to the trends in order to survive and thrive, governments must cope with the complex and uncertain environments by being smart, transforming service delivery, and implementing smart governance practices, and entrepreneurs and investors are faced with alternative sources of finance and investment. However, keeping up with these trends and innovations is fraught with its own set of challenges. Thus, it is important to analyze new and emerging technologies and innovations through a myriad of disciplinary lenses. This book not only expands conceptual understanding of digital transformation and innovation by presenting strong empirical evidence, but also by adding to the vigorous worldwide policy discussion on how to assist businesses in the digital transition. The book will be useful to scholars and researchers of business management, financial management, business economics, international business, human resources, and marketing. It will also be of interest to entrepreneurs, policymakers, academicians, and practitioners in the field.

Conversational Marketing

Author : David Cancel
Publisher : John Wiley & Sons
ISBN 13 : 1119541891
Total Pages : 224 pages
Book Rating : 4.1/5 (195 download)

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Book Synopsis Conversational Marketing by : David Cancel

Download or read book Conversational Marketing written by David Cancel and published by John Wiley & Sons. This book was released on 2019-01-23 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Real-time conversations turn leads into customers Conversational Marketing is the definitive guide to generating better leads and closing more sales. Traditional sales and marketing methods have failed to keep pace with the way modern, internet-savvy consumers purchase goods and services. Modern messaging apps, which allow for real-time conversations and instant feedback, have transformed the way we interact in our personal and professional lives, yet most businesses still rely on 20th century technology to communicate with 21st century customers. Online forms, email inquiries, and follow-up sales calls don’t provide the immediacy that modern consumers expect. Conversational marketing and sales are part of a new methodology centered around real-time, one-on-one conversations with customers via chatbots and messaging. By allowing your business to communicate with customers in real time—when it’s most convenient for them—conversational marketing improves the customer experience, generates more leads, and helps you convert more leads into customers. Conversational Marketing pioneers David Cancel and Dave Gerhardt explain how to: Merge inbound and outbound tactics into a more productive dialog with customers Integrate conversational marketing techniques into your existing sales and marketing workflow Face-to-face meetings, phone calls, and email exchanges remain important to customer relations, but adding a layer of immediate, individual conversation drives the customer experience—and sales—sky-high.

Agents and Artificial Intelligence

Author : Jaap van den Herik
Publisher : Springer Nature
ISBN 13 : 3030374947
Total Pages : 380 pages
Book Rating : 4.0/5 (33 download)

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Book Synopsis Agents and Artificial Intelligence by : Jaap van den Herik

Download or read book Agents and Artificial Intelligence written by Jaap van den Herik and published by Springer Nature. This book was released on 2019-12-14 with total page 380 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book contains the revised and extended versions of selected papers from the 11th International Conference on Agents and Artificial Intelligence, ICAART 2019, held in Prague, Czech Republic, in February 2019. Overall, 46 full papers, 66 short papers, and 36 poster papers were carefully reviewed and selected from 202 initial submissions. 17 of the 46 full papers were selected to be included in this volume. These papers deal with topics such as natural language processing, artificial intelligence, and agents.

AI and Chatbots in FinTech

Author : Gioia Arnone
Publisher : Springer Nature
ISBN 13 : 3031555368
Total Pages : 125 pages
Book Rating : 4.0/5 (315 download)

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Book Synopsis AI and Chatbots in FinTech by : Gioia Arnone

Download or read book AI and Chatbots in FinTech written by Gioia Arnone and published by Springer Nature. This book was released on with total page 125 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Contemporary Studies of Risks in Emerging Technology

Author : Simon Grima
Publisher : Emerald Group Publishing
ISBN 13 : 1804555649
Total Pages : 287 pages
Book Rating : 4.8/5 (45 download)

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Book Synopsis Contemporary Studies of Risks in Emerging Technology by : Simon Grima

Download or read book Contemporary Studies of Risks in Emerging Technology written by Simon Grima and published by Emerald Group Publishing. This book was released on 2023-05-10 with total page 287 pages. Available in PDF, EPUB and Kindle. Book excerpt: With the rapid development of technologies, it becomes increasingly important for us to remain up-to-date on new and emerging technologies. This series, therefore, aims to deliver content on current and future technologies and how the young generation benefits from this.

Emerging Trends in Smart Societies

Author : Worakamol Wisetsri
Publisher : Taylor & Francis
ISBN 13 : 1040045944
Total Pages : 454 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Emerging Trends in Smart Societies by : Worakamol Wisetsri

Download or read book Emerging Trends in Smart Societies written by Worakamol Wisetsri and published by Taylor & Francis. This book was released on 2024-06-24 with total page 454 pages. Available in PDF, EPUB and Kindle. Book excerpt: Emerging Trends in Smart Societies: Interdisciplinary Perspectives” captures the essence of the groundbreaking initiative heralded by the inaugural International Conference on Humanities for Smart Societies 2023 (HMSS 23). This milestone event convenes a global cohort of scholars, policymakers, and thinkers, transcending geographical confines via a pioneering virtual platform. The book crystallizes the convergence of diverse disciplines – from humanities to management – fostering an exchange of innovative ideas vital for sustainable, digitally transformed societies. By orchestrating cross-disciplinary dialogues, this anthology unveils novel solutions and holistic approaches to contemporary challenges.

PROCEEDINGS OF NATIONAL SEMINAR ON MULTIDISCIPLINARY RESEARCH AND PRACTICE VOLUME 1

Author : Dr. M. Kanika Priya
Publisher : JEC PUBLICATION
ISBN 13 : 9357495290
Total Pages : 1217 pages
Book Rating : 4.3/5 (574 download)

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Book Synopsis PROCEEDINGS OF NATIONAL SEMINAR ON MULTIDISCIPLINARY RESEARCH AND PRACTICE VOLUME 1 by : Dr. M. Kanika Priya

Download or read book PROCEEDINGS OF NATIONAL SEMINAR ON MULTIDISCIPLINARY RESEARCH AND PRACTICE VOLUME 1 written by Dr. M. Kanika Priya and published by JEC PUBLICATION. This book was released on with total page 1217 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Conference Proceedings of the National Seminar entitled “Multidisciplinary Research and Practice” compiled by Dr. M. Kanika Priya records various research papers written by eminent scholars, professors and students. The articles range from English literature to Tamil literature, Arts, Humanities, Social Science, Education, Performing Arts, Information and Communication Technology, Engineering, Technology and Science, Medicine and Pharmaceutical Research, Economics, Sociology, Philosophy, Business, Management, Commerce and Accounting, Teacher Education, Higher Education, Primary and Secondary Education, Law, Science (Mathematics, Physics, Chemistry, Zoology, Botany), Agriculture and Computer Science. Researchers and faculty members from various disciplines have contributed their research papers. This book contains articles in Three languages, namely: English, Tamil and Hindi. As a editor Dr. M. Kanika Priya has taken up the tedious job of checking the validity and correctness of the research work in bringing out this conference proceedings in a beautiful manner. In its present shape and size, this anthology will, hopefully, find a place on the library shelves and enlighten the academics all round the world.

Industrial Applications of Machine Learning

Author : Pedro Larrañaga
Publisher : CRC Press
ISBN 13 : 1351128361
Total Pages : 336 pages
Book Rating : 4.3/5 (511 download)

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Book Synopsis Industrial Applications of Machine Learning by : Pedro Larrañaga

Download or read book Industrial Applications of Machine Learning written by Pedro Larrañaga and published by CRC Press. This book was released on 2018-12-12 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: Industrial Applications of Machine Learning shows how machine learning can be applied to address real-world problems in the fourth industrial revolution, and provides the required knowledge and tools to empower readers to build their own solutions based on theory and practice. The book introduces the fourth industrial revolution and its current impact on organizations and society. It explores machine learning fundamentals, and includes four case studies that address a real-world problem in the manufacturing or logistics domains, and approaches machine learning solutions from an application-oriented point of view. The book should be of special interest to researchers interested in real-world industrial problems. Features Describes the opportunities, challenges, issues, and trends offered by the fourth industrial revolution Provides a user-friendly introduction to machine learning with examples of cutting-edge applications in different industrial sectors Includes four case studies addressing real-world industrial problems solved with machine learning techniques A dedicated website for the book contains the datasets of the case studies for the reader's reproduction, enabling the groundwork for future problem-solving Uses of three of the most widespread software and programming languages within the engineering and data science communities, namely R, Python, and Weka

Design and Development of Emerging Chatbot Technology

Author : Darwish, Dina
Publisher : IGI Global
ISBN 13 :
Total Pages : 403 pages
Book Rating : 4.3/5 (693 download)

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Book Synopsis Design and Development of Emerging Chatbot Technology by : Darwish, Dina

Download or read book Design and Development of Emerging Chatbot Technology written by Darwish, Dina and published by IGI Global. This book was released on 2024-04-09 with total page 403 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the field of information retrieval, the challenge lies in the speed and accuracy with which users can access relevant data. With the increasing complexity of digital interactions, the need for a solution that transcends traditional methods becomes evident. Human involvement and manual investigation are not only time-consuming but also prone to errors, hindering the seamless exchange of information in various sectors. Design and Development of Emerging Chatbot Technology emerges as a comprehensive solution to the predicament posed by traditional information retrieval methods. Focusing on the transformative power of chatbots, it delves into the intricacies of their operation, applications, and development. Designed for academic scholars across diverse disciplines, the book serves as a beacon for those seeking a deeper understanding of chatbots and their potential to revolutionize information retrieval in customer service, education, healthcare, e-commerce, and more.

10000+ ChatGPT Prompts for Digital Marketing Success

Author : Nick Wishstone
Publisher : Nick Tsai
ISBN 13 :
Total Pages : 599 pages
Book Rating : 4./5 ( download)

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Book Synopsis 10000+ ChatGPT Prompts for Digital Marketing Success by : Nick Wishstone

Download or read book 10000+ ChatGPT Prompts for Digital Marketing Success written by Nick Wishstone and published by Nick Tsai. This book was released on with total page 599 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dive into the digital marketing revolution with "10000+ ChatGPT Prompts for Digital Marketing Success: Leveraging AI to Elevate Digital Marketing Efforts, Generate More Leads, and Close More Deals." This comprehensive guide is your indispensable resource for harnessing the power of AI in your marketing strategies, offering a treasure trove of over 10,000 prompts designed to innovate your approach, captivate your audience, and skyrocket your sales. In today's fast-paced digital world, staying ahead of the curve is crucial. This book is meticulously crafted to help marketers, entrepreneurs, and businesses of all sizes break through the noise, connect with their target audience more effectively, and drive unparalleled growth. Whether you're looking to refine your social media presence, enhance your content strategy, master paid advertising, or explore the frontiers of AI in digital marketing, this collection has something for everyone. "10000+ ChatGPT Prompts for Digital Marketing Success" not only guides you through leveraging ChatGPT for content creation and strategy development but also dives deep into applying AI for analytical insights, optimizing ad campaigns, and personalizing customer experiences. From organic reach and influencer marketing to the nuances of e-commerce and lead generation, this book covers the entire digital marketing spectrum. Key Features: Over 10,000 Innovative Prompts: Unleash your creative potential and explore new strategies with prompts covering every aspect of digital marketing. AI-Powered Techniques: Learn how to integrate AI tools like ChatGPT into your marketing efforts for analysis, creativity, and efficiency. Comprehensive Digital Marketing Insights: From social media to SEO, paid advertising to email marketing, get up-to-date tactics that work. Practical Guides and Strategies: Step-by-step guides on implementing the prompts and strategies to generate leads, nurture them effectively, and close more deals. Adaptation to Various Niches: Tailor these prompts to fit your specific industry needs, ensuring relevance and impact. Whether you're a seasoned digital marketer looking to enhance your toolkit or a newcomer eager to make your mark, "10000+ ChatGPT Prompts for Digital Marketing Success" offers the insights and tools you need to succeed in the digital age. Embrace the future of marketing—let AI be your guide to reaching new heights of success and innovation.

Innovation Through Information Systems

Author : Frederik Ahlemann
Publisher : Springer Nature
ISBN 13 : 3030867978
Total Pages : 786 pages
Book Rating : 4.0/5 (38 download)

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Book Synopsis Innovation Through Information Systems by : Frederik Ahlemann

Download or read book Innovation Through Information Systems written by Frederik Ahlemann and published by Springer Nature. This book was released on 2021-10-15 with total page 786 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents the current state of research in information systems and digital transformation. Due to the global trend of digitalization and the impact of the Covid 19 pandemic, the need for innovative, high-quality research on information systems is higher than ever. In this context, the book covers a wide range of topics, such as digital innovation, business analytics, artificial intelligence, and IT strategy, which affect companies, individuals, and societies. This volume gathers the revised and peer-reviewed papers on the topic "Technology" presented at the International Conference on Information Systems, held at the University of Duisburg-Essen in 2021.