User Tested

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 111984472X
Total Pages : 240 pages
Book Rating : 4.1/5 (198 download)

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Book Synopsis User Tested by : Janelle Estes

Download or read book User Tested written by Janelle Estes and published by John Wiley & Sons. This book was released on 2022-02-10 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: An insightful discussion and practical guide on how to put customers back into the center of your business model With so many digital experiences touching our lives—and businesses—it’s understandable to feel like you’re drowning in data. There’s a dashboard or chart for just about everything, but data alone can’t help you understand and empathize with your customers. No amount of it will take you inside their heads, help you see the world through their eyes, or let you experience what it’s really like to be your customer. Only human insight from real people can do that. User Tested gives both individual contributors and executives an approachable, pragmatic playbook for stepping beyond standard business metrics and infusing real human insight into every business decision, design, and experience. In this book, you’ll: Learn how businesses became obsessed with data—but disconnected from their customers—and why that’s not sustainable Get the basics about how to capture human insight through user testing, including how to find the right people, ask the right questions, and make sense of and act on all the insights you uncover Dive into a detailed playbook that shares real-world examples of how you can collect and scale human insight across the teams in your organization—from marketing to product, and beyond Learn how to evangelize the power of human insight throughout your organization, so every department can create a culture of customer empathy and share a firsthand understanding of customer needs Find out how companies like Microsoft, AAA Club Alliance, HelloFresh, and Notre Dame’s IDEA Center solidly connect with and elicit meaningful feedback from customers in friendlier, faster, and more direct ways Perfect for any industry, User Tested: How the World's Top Companies Use Human Insight to Create Great Experiences was co-authored by the chief insights officer and the CEO of UserTesting—a SaaS company fundamentally changing the way both B2B and consumer brands find out what real people think and feel. The book reflects the authors’ commitment to helping you position the customer squarely in the center of your business model by weaving their true voices throughout your company’s decision making.

User Tested

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119844630
Total Pages : 245 pages
Book Rating : 4.1/5 (198 download)

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Book Synopsis User Tested by : Janelle Estes

Download or read book User Tested written by Janelle Estes and published by John Wiley & Sons. This book was released on 2022-02-15 with total page 245 pages. Available in PDF, EPUB and Kindle. Book excerpt: An insightful discussion and practical guide on how to put customers back into the center of your business model With so many digital experiences touching our lives—and businesses—it’s understandable to feel like you’re drowning in data. There’s a dashboard or chart for just about everything, but data alone can’t help you understand and empathize with your customers. No amount of it will take you inside their heads, help you see the world through their eyes, or let you experience what it’s really like to be your customer. Only human insight from real people can do that. User Tested gives both individual contributors and executives an approachable, pragmatic playbook for stepping beyond standard business metrics and infusing real human insight into every business decision, design, and experience. In this book, you’ll: Learn how businesses became obsessed with data—but disconnected from their customers—and why that’s not sustainable Get the basics about how to capture human insight through user testing, including how to find the right people, ask the right questions, and make sense of and act on all the insights you uncover Dive into a detailed playbook that shares real-world examples of how you can collect and scale human insight across the teams in your organization—from marketing to product, and beyond Learn how to evangelize the power of human insight throughout your organization, so every department can create a culture of customer empathy and share a firsthand understanding of customer needs Find out how companies like Microsoft, AAA Club Alliance, HelloFresh, and Notre Dame’s IDEA Center solidly connect with and elicit meaningful feedback from customers in friendlier, faster, and more direct ways Perfect for any industry, User Tested: How the World's Top Companies Use Human Insight to Create Great Experiences was co-authored by the chief insights officer and the CEO of UserTesting—a SaaS company fundamentally changing the way both B2B and consumer brands find out what real people think and feel. The book reflects the authors’ commitment to helping you position the customer squarely in the center of your business model by weaving their true voices throughout your company’s decision making.

Rocket Surgery Made Easy

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Author :
Publisher : New Riders
ISBN 13 : 0321702840
Total Pages : 169 pages
Book Rating : 4.3/5 (217 download)

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Book Synopsis Rocket Surgery Made Easy by : Steve Krug

Download or read book Rocket Surgery Made Easy written by Steve Krug and published by New Riders. This book was released on 2009-12-08 with total page 169 pages. Available in PDF, EPUB and Kindle. Book excerpt: It's been known for years that usability testing can dramatically improve products. But with a typical price tag of $5,000 to $10,000 for a usability consultant to conduct each round of tests, it rarely happens. In this how-to companion to Don't Make Me Think: A Common Sense Approach to Web Usability, Steve Krug spells out a streamlined approach to usability testing that anyone can easily apply to their own Web site, application, or other product. (As he said in Don't Make Me Think, "It's not rocket surgery".) Using practical advice, plenty of illustrations, and his trademark humor, Steve explains how to: Test any design, from a sketch on a napkin to a fully-functioning Web site or application Keep your focus on finding the most important problems (because no one has the time or resources to fix them all) Fix the problems that you find, using his "The least you can do" approach By paring the process of testing and fixing products down to its essentials ("A morning a month, that's all we ask"), Rocket Surgery makes it realistic for teams to test early and often, catching problems while it's still easy to fix them. Rocket Surgery Made Easy adds demonstration videos to the proven mix of clear writing, before-and-after examples, witty illustrations, and practical advice that made Don't Make Me Think so popular.

The Mom Test

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Author :
Publisher : Robfitz Ltd
ISBN 13 : 1492180742
Total Pages : 130 pages
Book Rating : 4.4/5 (921 download)

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Book Synopsis The Mom Test by : Rob Fitzpatrick

Download or read book The Mom Test written by Rob Fitzpatrick and published by Robfitz Ltd. This book was released on 2013-10-09 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Mom Test is a quick, practical guide that will save you time, money, and heartbreak. They say you shouldn't ask your mom whether your business is a good idea, because she loves you and will lie to you. This is technically true, but it misses the point. You shouldn't ask anyone if your business is a good idea. It's a bad question and everyone will lie to you at least a little . As a matter of fact, it's not their responsibility to tell you the truth. It's your responsibility to find it and it's worth doing right . Talking to customers is one of the foundational skills of both Customer Development and Lean Startup. We all know we're supposed to do it, but nobody seems willing to admit that it's easy to screw up and hard to do right. This book is going to show you how customer conversations go wrong and how you can do better.

UAT Defined

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Author :
Publisher : Pearson Education
ISBN 13 : 0132702622
Total Pages : 294 pages
Book Rating : 4.1/5 (327 download)

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Book Synopsis UAT Defined by : Rob Cimperman

Download or read book UAT Defined written by Rob Cimperman and published by Pearson Education. This book was released on 2006-11-28 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the eBook version of the printed book. This digtial Short Cut provides a concise and supremely useful guide to the emerging trend of User Acceptance Testing (UAT). The ultimate goal of UAT is to validate that a system of products is of sufficient quality to be accepted by the users and, ultimately, the sponsors. This Short Cut is unique in that it views UAT through the concept that the user should be represented in every step of the software delivery lifecycle--including requirements, designs, testing, and maintenance--so that the user community is prepared, and even eager, to accept the software once it is completed. Rob Cimperman offers an informal explanation of testing, software development, and project management to equip business testers with both theory and practical examples, without the overwhelming details often associated with books written for "professional" testers. Rather than simply explaining what to do, this resource is the only one that explains why and how to do it by addressing this market segment in simple, actionable language. Throughout the author’s considerable experience coordinating UAT and guiding business testers, he has learned precisely what testers do and do not intuitively understand about the software development process. UAT Defined informs the reader about the unfamiliar political landscape they will encounter. Giving the UAT team the tools they need to comprehend the process on their own saves the IT staff from having to explain test management from the beginning. The result is a practice that increases productivity and eliminates the costs associated with unnecessary mistakes, tedious rework, and avoidable delays. Chapter 1 Introduction Chapter 2 Defining UAT–What It Is...and What It Is Not Chapter 3 Test Planning–Setting the Stage for UAT Success Chapter 4 Building the Team–Transforming Users into Testers Chapter 5 Executing UAT–Tracking and Reporting Chapter 6 Mitigating Risk–Your Primary Responsibility

User Acceptance Testing

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Author :
Publisher : BCS, The Chartered Institute for IT
ISBN 13 : 9781780171678
Total Pages : 0 pages
Book Rating : 4.1/5 (716 download)

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Book Synopsis User Acceptance Testing by : Brian Hambling

Download or read book User Acceptance Testing written by Brian Hambling and published by BCS, The Chartered Institute for IT. This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every information system brought into service in every type of organisation requires user acceptance testing. This book is a hands-on manual for non-testing specialists to plan and carry out an effective acceptance test of an information system. It also identifies ways of making the process as simple and cost-effective as possible.

Games User Research

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Author :
Publisher : Oxford University Press
ISBN 13 : 0198794843
Total Pages : 549 pages
Book Rating : 4.1/5 (987 download)

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Book Synopsis Games User Research by : Anders Drachen

Download or read book Games User Research written by Anders Drachen and published by Oxford University Press. This book was released on 2018 with total page 549 pages. Available in PDF, EPUB and Kindle. Book excerpt: "games user research is the definitive guide to methods and practices for games user professionals, researchers and students seeking additional expertise or starting advice in the game development industry. It is the go-to volume for everyone working with games, with an emphasis on those new to the field."--Back cover.

Quantifying the User Experience

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Author :
Publisher : Morgan Kaufmann
ISBN 13 : 0128025484
Total Pages : 350 pages
Book Rating : 4.1/5 (28 download)

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Book Synopsis Quantifying the User Experience by : Jeff Sauro

Download or read book Quantifying the User Experience written by Jeff Sauro and published by Morgan Kaufmann. This book was released on 2016-07-12 with total page 350 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quantifying the User Experience: Practical Statistics for User Research, Second Edition, provides practitioners and researchers with the information they need to confidently quantify, qualify, and justify their data. The book presents a practical guide on how to use statistics to solve common quantitative problems that arise in user research. It addresses questions users face every day, including, Is the current product more usable than our competition? Can we be sure at least 70% of users can complete the task on their first attempt? How long will it take users to purchase products on the website? This book provides a foundation for statistical theories and the best practices needed to apply them. The authors draw on decades of statistical literature from human factors, industrial engineering, and psychology, as well as their own published research, providing both concrete solutions (Excel formulas and links to their own web-calculators), along with an engaging discussion on the statistical reasons why tests work and how to effectively communicate results. Throughout this new edition, users will find updates on standardized usability questionnaires, a new chapter on general linear modeling (correlation, regression, and analysis of variance), with updated examples and case studies throughout. Completely updated to provide practical guidance on solving usability testing problems with statistics for any project, including those using Six Sigma practices Includes new and revised information on standardized usability questionnaires Includes a completely new chapter introducing correlation, regression, and analysis of variance Shows practitioners which test to use, why they work, and best practices for application, along with easy-to-use Excel formulas and web-calculators for analyzing data Recommends ways for researchers and practitioners to communicate results to stakeholders in plain English

Learn Human-Computer Interaction

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Author :
Publisher : Packt Publishing Ltd
ISBN 13 : 1838828990
Total Pages : 310 pages
Book Rating : 4.8/5 (388 download)

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Book Synopsis Learn Human-Computer Interaction by : Christopher Reid Becker

Download or read book Learn Human-Computer Interaction written by Christopher Reid Becker and published by Packt Publishing Ltd. This book was released on 2020-09-18 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explore fundamentals, strategies, and emerging techniques in the field of human-computer interaction to enhance how users and computers interact Key FeaturesExplore various HCI techniques and methodologies to enhance the user experienceDelve into user behavior analytics to solve common and not-so-common challenges faced while designing user interfacesLearn essential principles, techniques and explore the future of HCIBook Description Human-Computer Interaction (HCI) is a field of study that researches, designs, and develops software solutions that solve human problems. This book will help you understand various aspects of the software development phase, from planning and data gathering through to the design and development of software solutions. The book guides you through implementing methodologies that will help you build robust software. You will perform data gathering, evaluate user data, and execute data analysis and interpretation techniques. You’ll also understand why human-centered methodologies are successful in software development, and learn how to build effective software solutions through practical research processes. The book will even show you how to translate your human understanding into software solutions through validation methods and rapid prototyping leading to usability testing. Later, you will understand how to use effective storytelling to convey the key aspects of your software to users. Throughout the book, you will learn the key concepts with the help of historical figures, best practices, and references to common challenges faced in the software industry. By the end of this book, you will be well-versed with HCI strategies and methodologies to design effective user interfaces. What you will learnBecome well-versed with HCI and UX conceptsEvaluate prototypes to understand data gathering, analysis, and interpretation techniquesExecute qualitative and quantitative methods for establishing humans as a feedback loop in the software design processCreate human-centered solutions and validate these solutions with the help of quantitative testing methodsMove ideas from the research and definition phase into the software solution phaseImprove your systems by becoming well-versed with the essential design concepts for creating user interfacesWho this book is for This book is for software engineers, UX designers, entrepreneurs, or anyone who is just getting started with user interface design and looking to gain a solid understanding of human-computer interaction and UX design. No prior HCI knowledge is required to get started.

Usability Testing

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Author :
Publisher : Rowman & Littlefield
ISBN 13 : 1442229004
Total Pages : 148 pages
Book Rating : 4.4/5 (422 download)

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Book Synopsis Usability Testing by : Rebecca Blakiston

Download or read book Usability Testing written by Rebecca Blakiston and published by Rowman & Littlefield. This book was released on 2014-09-29 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you want to improve the usability of your library website, but feel that it is too difficult, time-consuming, or expensive? Usability Testing: A Practical Guide for Librarians will teach you how to make the case for usability testing, define your audience and their goals, select a usability testing method appropriate for your particular context, plan for an in-house usability test, conduct an effective in-house usability test, analyze usability test results, and create and implement a plan for ongoing, systematic usability testing. Step-by-step instructions, along with a myriad of examples, allow you to use this book as a practical guide, and adapt the techniques for your own context. Techniques are appropriate for libraries of all types, including academic, public, and special libraries.

Don't Make Me Think

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Author :
Publisher : Pearson Education
ISBN 13 : 0321648781
Total Pages : 256 pages
Book Rating : 4.3/5 (216 download)

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Book Synopsis Don't Make Me Think by : Steve Krug

Download or read book Don't Make Me Think written by Steve Krug and published by Pearson Education. This book was released on 2009-08-05 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Five years and more than 100,000 copies after it was first published, it's hard to imagine anyone working in Web design who hasn't read Steve Krug's "instant classic" on Web usability, but people are still discovering it every day. In this second edition, Steve adds three new chapters in the same style as the original: wry and entertaining, yet loaded with insights and practical advice for novice and veteran alike. Don't be surprised if it completely changes the way you think about Web design. Three New Chapters! Usability as common courtesy -- Why people really leave Web sites Web Accessibility, CSS, and you -- Making sites usable and accessible Help! My boss wants me to ______. -- Surviving executive design whims "I thought usability was the enemy of design until I read the first edition of this book. Don't Make Me Think! showed me how to put myself in the position of the person who uses my site. After reading it over a couple of hours and putting its ideas to work for the past five years, I can say it has done more to improve my abilities as a Web designer than any other book. In this second edition, Steve Krug adds essential ammunition for those whose bosses, clients, stakeholders, and marketing managers insist on doing the wrong thing. If you design, write, program, own, or manage Web sites, you must read this book." -- Jeffrey Zeldman, author of Designing with Web Standards

The CUTGroup

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Author :
Publisher :
ISBN 13 : 9781733793339
Total Pages : pages
Book Rating : 4.7/5 (933 download)

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Book Synopsis The CUTGroup by : Daniel O'Neil

Download or read book The CUTGroup written by Daniel O'Neil and published by . This book was released on 2019-04 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the CUTGroup book, an extensive how-to on the Civic User Testing Group-a community of residents who get paid to test websites and apps. It began with a simple idea-that civic technologists should be in communion with the people they seek to serve. This is the third edition, offered by author Daniel X. O'Neil as a starting point

Just Ask

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Publisher : Lulu.com
ISBN 13 : 1430319526
Total Pages : 202 pages
Book Rating : 4.4/5 (33 download)

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Book Synopsis Just Ask by : Shawn Lawton Henry

Download or read book Just Ask written by Shawn Lawton Henry and published by Lulu.com. This book was released on 2007 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: * Improve your websites, software, hardware, and consumer products to make them more useful to more people in more situations. * Develop effective accessibility solutions efficiently. Learn: * The basics of including accessibility in design projects: - Shortcuts for involving people with disabilities in your project. - Tips for comfortable interaction with people with disabilities. * Details on accessibility in each phase of the user-centered design process (UCD): - Examples of including accessibility in user group profiles, personas, and scenarios. - Guidance on evaluating for accessibility through heuristic evaluation, design walkthroughs, and screening techniques. - Thorough coverage of planning, preparing for, conducting, analyzing, and reporting effective usability tests with participants with disabilities. - Questions to include in your recruiting screener. - Checklist for usability testing with participants with disabilities. Online at www.uiAccess.com/justask

Designing Interactive Speech Systems

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Author :
Publisher : Springer Science & Business Media
ISBN 13 : 1447108973
Total Pages : 282 pages
Book Rating : 4.4/5 (471 download)

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Book Synopsis Designing Interactive Speech Systems by : Niels O. Bernsen

Download or read book Designing Interactive Speech Systems written by Niels O. Bernsen and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: A description of the design and implementation of spoken language dialogue within the context of spoken language dialogue systems development. Using an applications-oriented SLDS developed through the Danish Dialogue project, the authors describe the complete process involved; and in so doing present several innovative practical tools, such as dialogue design guidelines, in-depth evaluation methodologies, and speech functionality analysis. Their approach is firmly applications-oriented, describing the results applicable to industry and showing how the development of advanced applications drives research rather than vice versa. For everyone working on the R&D of spoken language services, especially in the area of telecommunications.

Designing with Data

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Author :
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 1449334954
Total Pages : 370 pages
Book Rating : 4.4/5 (493 download)

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Book Synopsis Designing with Data by : Rochelle King

Download or read book Designing with Data written by Rochelle King and published by "O'Reilly Media, Inc.". This book was released on 2017-03-29 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: On the surface, design practices and data science may not seem like obvious partners. But these disciplines actually work toward the same goal, helping designers and product managers understand users so they can craft elegant digital experiences. While data can enhance design, design can bring deeper meaning to data. This practical guide shows you how to conduct data-driven A/B testing for making design decisions on everything from small tweaks to large-scale UX concepts. Complete with real-world examples, this book shows you how to make data-driven design part of your product design workflow. Understand the relationship between data, business, and design Get a firm grounding in data, data types, and components of A/B testing Use an experimentation framework to define opportunities, formulate hypotheses, and test different options Create hypotheses that connect to key metrics and business goals Design proposed solutions for hypotheses that are most promising Interpret the results of an A/B test and determine your next move

Think Like a UX Researcher

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Author :
Publisher : CRC Press
ISBN 13 : 1000910350
Total Pages : 296 pages
Book Rating : 4.0/5 (9 download)

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Book Synopsis Think Like a UX Researcher by : David Travis

Download or read book Think Like a UX Researcher written by David Travis and published by CRC Press. This book was released on 2023-07-26 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: Think Like a UX Researcher will challenge your preconceptions about user experience (UX) research and encourage you to think beyond the obvious. You’ll discover how to plan and conduct UX research, analyze data, persuade teams to take action on the results and build a career in UX. The book will help you take a more strategic view of product design so you can focus on optimizing the user’s experience. UX Researchers, Designers, Project Managers, Scrum Masters, Business Analysts and Marketing Managers will find tools, inspiration and ideas to rejuvenate their thinking, inspire their team and improve their craft. In this newly revised Second Edition, the authors have added six new essays that look at how UX research methods have changed in the last few years, why remote methods should not be the only tools you use, what to do about difficult test participants, how to improve your survey questions, how to identify user goals when you can’t directly observe users and how understanding your own epistemological bias will help you become a more persuasive UX researcher. Key Features Provides a dive-in-anywhere book that offers practical advice and topical examples. Includes thought triggers, exercises and scenarios to test your knowledge of UX research. Features workshop ideas to build a development team’s UX maturity. Discusses war stories from seasoned researchers to show you how UX research methods can be tailored to your own organization.

Sunset

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Author :
Publisher :
ISBN 13 :
Total Pages : 158 pages
Book Rating : 4.:/5 (321 download)

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Book Synopsis Sunset by :

Download or read book Sunset written by and published by . This book was released on 1920 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: