Author : Ulrike Bauernfeind
Publisher : Peter Lang Gmbh, Internationaler Verlag Der Wissenschaften
ISBN 13 :
Total Pages : 192 pages
Book Rating : 4.:/5 (9 download)
Book Synopsis User Satisfaction with Personalised Internet Applications by : Ulrike Bauernfeind
Download or read book User Satisfaction with Personalised Internet Applications written by Ulrike Bauernfeind and published by Peter Lang Gmbh, Internationaler Verlag Der Wissenschaften. This book was released on 2008 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: The study focuses on user satisfaction with websites and personalised internet applications in particular. The abundance of information on the web is increasing more and more. Therefore, the significance of websites targeting the users' preferences, like personalised Internet applications, is rising. The aim of this study was to find out which factors determine user satisfaction with personalised internet applications. Factors like the usefulness of the information or trust towards how personal information is handled were considered. A large-scale user survey evaluating three internet applications (from the travel, e-learning and real estate domains) was conducted. Expert opinions were collected to complement the results and provide insights from users' and experts' points of views.