Trusted Partners

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Trusted Partners

Author : Jordan D. Lewis
Publisher : Simon and Schuster
ISBN 13 : 1416576657
Total Pages : 348 pages
Book Rating : 4.4/5 (165 download)

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Book Synopsis Trusted Partners by : Jordan D. Lewis

Download or read book Trusted Partners written by Jordan D. Lewis and published by Simon and Schuster. This book was released on 2007-09-11 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: Trust is the glue that holds organizations together. More powerful than contracts or authority, trust enables partner companies -- or groups within a company -- to achieve results that exceed the sum of the parts. Without trust, alliances fail. In Trusted Partners, internationally recognized alliance expert Jordan Lewis draws on four decades of advising and managing alliances to show -- for the first time -- how to build and sustain trust between and within organizations. A comprehensive and multifaceted analysis of trust, Trusted Partners shows how to develop, manage, measure, improve, or repair this important dimension of every business relationship. "Trust must be constructed, one step at a time," Lewis maintains. He breaks significant new ground by describing each of these steps -- including how to assemble the elusive interpersonal, leadership, political, organizational, structural, and governance components of trust. Clear in its explanation of what trust entails, Trusted Partners uses dozens of stories and case examples, among them alliances between Canon and Hewlett-Packard, Ford and ABB, and Procter & Gamble and Wal-Mart, all of which achieved market-beating results. Lewis begins by establishing eight conditions for trust and shows how to determine if trust is possible. He then details: * How to build, manage, and repair trust * How to trust difficult customers * How to sell alliances to customers * How to trust a rival * How to build trust between internal groups * How to create a culture of trust * How to build trust in mergers and acquisitions Concluding Trusted Partners is a section entitled "Tools for Trust." This practical, easy-to-use reference guide covers in depth all the key aspects of trust -- from measuring trust and using alliance ethics to sharing know-how and benefits, working with attorneys, and choosing the best alliance structure. At a time when alliances have become a preferred competitive strategy for most companies, and with most alliances ending as failures, management at all levels cannot afford to ignore this powerful book.

Partnerships, Joint Ventures & Strategic Alliances

Author : Stephen I. Glover
Publisher : Law Journal Press
ISBN 13 : 9781588520555
Total Pages : 736 pages
Book Rating : 4.5/5 (25 download)

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Book Synopsis Partnerships, Joint Ventures & Strategic Alliances by : Stephen I. Glover

Download or read book Partnerships, Joint Ventures & Strategic Alliances written by Stephen I. Glover and published by Law Journal Press. This book was released on 2003 with total page 736 pages. Available in PDF, EPUB and Kindle. Book excerpt: Helps you dissect any proposed transaction, spot the issues that need to be addressed, and achieve a successful outcome. This book includes discussions on: building a successful partnership, joint venture and strategic alliance; choice of entity considerations; fiduciary duties; tax and regulatory issues; and the role of lawyers.

Governing Cross-Sector Collaboration

Author : John Forrer
Publisher : John Wiley & Sons
ISBN 13 : 1118845927
Total Pages : 386 pages
Book Rating : 4.1/5 (188 download)

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Book Synopsis Governing Cross-Sector Collaboration by : John Forrer

Download or read book Governing Cross-Sector Collaboration written by John Forrer and published by John Wiley & Sons. This book was released on 2014-08-11 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comprehensive guide to public sector collaboration with private and nonprofit organizations for better service delivery Governing Cross-Sector Collaboration tackles the issues inherent in partnerships with nongovernmental actors for public service delivery, highlighting the choices available and the accompanying challenges and opportunities that arise. Based on research, interviews with public, private and nonprofit sector leaders, and considerable analysis of organizations involved in public-private-nonprofit collaborations, the book provides insight into cross-sector collaboration at the global, federal, state, and local levels. Through an examination of the primary modes of cross-sector collaboration, including collaborative contracting, partnerships, networks, and independent public services providers, the book presents a clear case for how public managers can assess the trade-offs and use these options to improve public service delivery. Nonprofit organizations, businesses, and third-party contractors are increasingly partnering with government to deliver public services. Recognizing the types of collaborative approaches, and their potential to solve public policy problems is quickly becoming a major task for public managers, with new methods and techniques constantly emerging. Governing Cross-Sector Collaboration provides specific examples and a framework for public managers to make strategic choices about how to engage private and nonprofit actors in delivering public goods and services while ensuring the public interest. The book provides effective methods for choosing, designing, governing, and evaluating networks, partnerships, and independent public-services providers, with in-depth discussion encompassing: Analysis and engagement of cross-sector organizations Fostering democratic accountability in the public interest Collaborative approaches (including contracts, networks and partnerships) and the issues associated with each type of arrangement Leadership and organizational learning in cross-sector collaboration Included case studies illustrate effective application of the concepts and methods described, providing both practicing public and nonprofit managers and public policy/administration students with insight into these emerging strategic alliances. The first comprehensive guide to public governance collaborations, Governing Cross-Sector Collaboration is an important and timely contribution to the field of public management.

Handbook of Trust Research

Author : Reinhard Bachmann
Publisher : Edward Elgar Publishing
ISBN 13 : 9781847202819
Total Pages : 456 pages
Book Rating : 4.2/5 (28 download)

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Book Synopsis Handbook of Trust Research by : Reinhard Bachmann

Download or read book Handbook of Trust Research written by Reinhard Bachmann and published by Edward Elgar Publishing. This book was released on 2006-01-01 with total page 456 pages. Available in PDF, EPUB and Kindle. Book excerpt: In recent times, research on trust has become a major field in the domain of management and in the social sciences as a whole. The Handbook of Trust Research presents a timely and comprehensive account of the most important work undertaken in this lively and emerging field over the past ten to fifteen years. Presenting a broad range of approaches to issues on trust, the Handbook features 22 articles from a variety of disciplines on the study of trust in both organizational and societal contexts. With contributions from some of the most eminent names in the field of trust research, this international collaboration is an imaginative and informative reference tool to aid research in this engaging area for years to come. The Handbook contributes to an area of key importance to almost every aspect of business and society and, in particular, it will appeal to students and scholars of organization theory, strategy and organizational psychology.

Global Governance Enterprises

Author : John J. Forrer
Publisher : Taylor & Francis
ISBN 13 : 1317607627
Total Pages : 293 pages
Book Rating : 4.3/5 (176 download)

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Book Synopsis Global Governance Enterprises by : John J. Forrer

Download or read book Global Governance Enterprises written by John J. Forrer and published by Taylor & Francis. This book was released on 2016-11-03 with total page 293 pages. Available in PDF, EPUB and Kindle. Book excerpt: Global Governance Enterprises focuses on a specific multi-sector collaboration—the formation of an entity that carries out global governance—providing a detailed analysis of the context of their emergence, as well as how they are created, managed, and sustained. Forrer considers the growing challenges to successful global governance and the role of multi-sector collaborations in overcoming these challenges, arguing that such partnerships should be considered successful only when they meet specific conditions that ensure they are “doing well” and “doing good.” By establishing a coherent framework to define global governance enterprises across a wide span of sectors, the book develops a strong theoretical foundation for this type of partnership and provides the reader with an understanding of the practical, operational realities of organizing, financing, and sustaining global governance enterprises. It includes a full section of case studies, ranging from healthcare to environmental organizations, providing practical insight into this form of governance and its function. This book should be on the shelf of any professional or student interested in global governance, public–private partnerships, or public management.

Trust in Cyber-societies

Author : Rino Falcone
Publisher : Springer
ISBN 13 : 3540455477
Total Pages : 200 pages
Book Rating : 4.5/5 (44 download)

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Book Synopsis Trust in Cyber-societies by : Rino Falcone

Download or read book Trust in Cyber-societies written by Rino Falcone and published by Springer. This book was released on 2003-06-30 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is the result of the workshop “Deception, Fraud, and Trust in Agent Societies”, held in Barcelona on June 4, 2000 as part of the Autonomous Agents 2000 Conference, and organized by Rino Falcone, Munindar Singh, and Yao-Hua Tan. The aim of the workshop was to bring together researchers from di?- ent ?elds (Arti?cial Intelligence, Multi-Agent Systems, Cognitive Science, Game Theory, and Social and Organizational Sciences) that could contribute to a b- ter understanding of trust and deception in agent societies. The workshop scope included theoretical results as well as their applications in human-computer - teraction and electronic commerce. This book includes the revised and extended versions of the works presented at the workshop, incorporating many points that emerged in our discussions, as well as invited papers from experts in the ?eld, which in our view allows a complete coverage of all relevant issues. We gratefully acknowledge the ?nancial support from the Italian National Research Council - Institute for Cognitive S- ence and Technology and the ALFEBIITE European Project, contract number IST-1999-10298. We would like to express our gratitude to Cristiano Castelfranchi for his stimulating and valuable comments and suggestions both for the organization of the workshop and for the preparation of this book.

Amazon.com For Dummies

Author : Mara Friedman
Publisher : John Wiley & Sons
ISBN 13 : 0764568663
Total Pages : 386 pages
Book Rating : 4.7/5 (645 download)

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Book Synopsis Amazon.com For Dummies by : Mara Friedman

Download or read book Amazon.com For Dummies written by Mara Friedman and published by John Wiley & Sons. This book was released on 2003-01-30 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you’ve surfed the Web more than once, you’ve probably visited Amazon.com. Originally you may have gone there searching for books, but Amazon.com is so much more than a bookstore. The author of Amazon.com For Dummies®, who has been involved with the site from its beginnings, describes it as a shopping mall/home improvement store/bazaar/travel agency/newsstand/car lot, but most importantly, a community of buyers and sellers—people like you. Countless opportunities exist for those who join this community, and Amazon.com For Dummies® gives you a smorgasbord sampling of what they are and how to take advantage of every one. For example, you can Set up an account and buy things Bid on an auction Sell your items Personalize your shopping experience Open your own online “store” Join the Amazon.com community Written by Mara Friedman, who has held several positions with Amazon.com including marketing communications manager, Amazon.com For Dummies® takes you from your first venture into the Amazon all the way to making money from your Amazon.com experience. Discover how to Find your way around the marketplace and scout out the best deals Get local movie showtimes, view restaurant menus, chat with other shoppers, send free e-cards, or sign up for a free reminder service Track orders and manage your account Browse specialty shops and check out international merchandise Take advantage of reviews from other shoppers Set up and use wish lists—for yourself and your friends Create your own online Zshop, set the right prices, and take photos that help sell your items Take advantage of the Amazon.com Advantage or become an Associate Whether you’re a complete novice who’d like a guide to help you with your first online purchases, or a longtime Amazon.com shopper who wants to become an online entrepreneur, Amazon.com For Dummies® has what you need. Use it today to get started, and tomorrow to help you manage your own successful online business.

Radical Trust

Author : J. Healey
Publisher : John Wiley & Sons
ISBN 13 : 9780470187456
Total Pages : 243 pages
Book Rating : 4.1/5 (874 download)

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Book Synopsis Radical Trust by : J. Healey

Download or read book Radical Trust written by J. Healey and published by John Wiley & Sons. This book was released on 2008-03-31 with total page 243 pages. Available in PDF, EPUB and Kindle. Book excerpt: Radical Trust produces results "Healey brings to the forefront the importance of trust to business effectiveness in a new and fresh way. It takes the alignment of 'what we do,' 'what we say,' and 'who we are' to build trust with others. Business relationships founded on trust may be the single biggest employee retention tool available. Healey shows us how to build those kinds of relationships. Any leader would benefit from the insights he shares in Radical Trust." -Doug McMillon, President and CEO, Sam's Club "Healey is right on target. His book is a clear explanation of how instilling loyalty in a company becomes the differentiator in building an extraordinary culture. Having the chance to experience the loyalty factor from both sides at CiCi's Pizza, mentored by Joe Croce (featured in this book) as his employee and now in my current role as President, I know that the head of any organization will learn great lessons from Healey's work." -Craig Moore, President, CiCi's Pizza "Healey shows an organization how to set itself apart with service excellence, financial success, and employee loyalty. For progressive leaders who seek a comprehensive how-to, this book provides not only the framework, but also the proof that it works. Even after twenty years of experience, I learned things that will provide invaluable assistance for many more to come." -Loriann Putzier, Principal and COO, IntegraCare Corporation "Radical Trust is not a book of theory, but a hands-on, how-to book of practical ideas to help leaders establish radical trust that will change their relationships, their workplaces, and ultimately, their lives. Buy this book if you want to be a long-lived, successful, and well-loved leader." -Barbara A. Glanz, author of Handle with CARE: Motivating and Retaining Employees and coauthor of The Simple Truths of Service "Healey's model is an invaluable tool for leaders who want to harness the forward momentum that trust can bring to an organization. This book captures and describes the role that trust plays as an intrinsic value that people of all ages, genders, and cultures must have with their leaders." -Genien Carlson, former first Vice President, Mellon Bank "Radical Trust is entertaining reading. Healey shares his insight through useful, real-life, everyday examples. Trust is the key building block of successful leadership, and this book is your blueprint." -Ronald L. Hrebinko, MD, Associate Professor, Urologic/Surgical Oncology,University of Pittsburgh School of Medicine

Arthur Cox Employment Law Yearbook 2015

Author : Arthur Cox Employment Law Group
Publisher : Bloomsbury Publishing
ISBN 13 : 1784515469
Total Pages : 732 pages
Book Rating : 4.7/5 (845 download)

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Book Synopsis Arthur Cox Employment Law Yearbook 2015 by : Arthur Cox Employment Law Group

Download or read book Arthur Cox Employment Law Yearbook 2015 written by Arthur Cox Employment Law Group and published by Bloomsbury Publishing. This book was released on 2016-06-11 with total page 732 pages. Available in PDF, EPUB and Kindle. Book excerpt: Winner of the 2015 Practical Law Book of the Year Award by the Dublin Solicitors Bar Association This annual Irish publication contains selected cases and materials relevant to Employment Law, specifically the case law and decisions that took place in Ireland throughout 2015. Practitioners need to be up to date and this annual publication provides that service. By being selective, and having that selection carried out by experienced lawyers, practitioners are pointed in the right direction. It will also be of great use to HR professionals and trade union officials who have need to reference this legal area. The title contains analysis and discussions on: - Irish law: decisions of the superior courts, Labour Court, Equality Tribunal, Employment Appeals Tribunal etc; - Irish legislation (including the Workplace Relations Act 2015) and statutory instruments; - English law so far as relevant e.g. common law decisions; - EU law: decisions of the Court of Justice of the European Communities and relevant Directives/Regulations; - Data protection and freedom of information developments - Other material such as Annual Reports of the EAT, the Labour Court, the Health & Safety Authority, the activities of NERA as well as decisions listed in other complementary areas of the law, including taxation and pensions. These have all been selected by experienced lawyers in the relevant fields. This title is part of a series that is released yearly, to reflect each year's particular case laws and decisions. New chapters in the 2015 edition include: - Companies Act 2014: Employment Law Issues - Judicial Review - Workplace Relations Act 2015 -Northern Ireland – 2015 in Outline -Curial Deference and the Labour Court

Organizational Trust

Author : Roderick Moreland Kramer
Publisher : Oxford University Press, USA
ISBN 13 : 0199288496
Total Pages : 498 pages
Book Rating : 4.1/5 (992 download)

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Book Synopsis Organizational Trust by : Roderick Moreland Kramer

Download or read book Organizational Trust written by Roderick Moreland Kramer and published by Oxford University Press, USA. This book was released on 2006 with total page 498 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizational Trust is a subject which has over the past decade become of increasing importance to organizational theory and research. The book examines what trust is, how it is developed and maintained, its underpinnings, manifestations, and its fragility, through a presentation and discussion of key readings.

Managing Disasters through Public–Private Partnerships

Author : Ami J. Abou-bakr
Publisher : Georgetown University Press
ISBN 13 : 1589019512
Total Pages : 243 pages
Book Rating : 4.5/5 (89 download)

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Book Synopsis Managing Disasters through Public–Private Partnerships by : Ami J. Abou-bakr

Download or read book Managing Disasters through Public–Private Partnerships written by Ami J. Abou-bakr and published by Georgetown University Press. This book was released on 2013-02-01 with total page 243 pages. Available in PDF, EPUB and Kindle. Book excerpt: The terrorist attacks of September 11, 2001, and Hurricane Katrina in August 2005, generated a great deal of discussion in public policy and disaster management circles about the importance of increasing national resilience to rebound from catastrophic events. Since the majority of physical and virtual networks that the United States relies upon are owned and operated by the private sector, a consensus has emerged that public-private partnerships (PPPs) are a crucial aspect of an effective resilience strategy. Significant barriers to cooperation persist, however, despite acknowledgment that public–private collaboration for managing disasters would be mutually beneficial. Managing Disasters through Public–Private Partnerships constitutes the first in-depth exploration of PPPs as tools of disaster mitigation, preparedness, response, and resilience in the United States. The author assesses the viability of PPPs at the federal level and explains why attempts to develop these partnerships have largely fallen short. The book assesses the recent history and current state of PPPs in the United States, with particular emphasis on the lessons of 9/11 and Katrina, and discusses two of the most significant PPPs in US history, the Federal Reserve System and the War Industries Board from World War I. The author develops two original frameworks to compare different kinds of PPPs and analyzes the critical factors that make them successes or failures, pointing toward ways to improve collaboration in the future. This book should be of interest to researchers and students in public policy, public administration, disaster management, infrastructure protection, and security; practitioners who work on public–private partnerships; and corporate as well as government emergency management professionals and specialists.

Interfirm Alliances

Author : Bart Nooteboom
Publisher : Routledge
ISBN 13 : 1134676387
Total Pages : 251 pages
Book Rating : 4.1/5 (346 download)

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Book Synopsis Interfirm Alliances by : Bart Nooteboom

Download or read book Interfirm Alliances written by Bart Nooteboom and published by Routledge. This book was released on 2008-02-20 with total page 251 pages. Available in PDF, EPUB and Kindle. Book excerpt: Challenging the current flood of mergers and acquisitions this book presents an alternative, more efficient strategy of inter-firm alliances. In the context of recent developments in international business, the discussion takes in alliances between buyers and suppliers, between competitors and between firms in different industries. This theory is illustrated and elaborated with empirical detail from a variety of international case-studies. These studies include the car industry in the US, Europe and Japan, the Dutch photocopier industry and ten European electronic suppliers ... Inter-firm Alliances combines resource-based views, transaction-cost analysis and institutional economics to develop an original and comprehensive theory of inter-firm alliances and a coherent method for managing them.

Corporate Social Capital and Liability

Author : Roger Th.A.J. Leenders
Publisher : Springer Science & Business Media
ISBN 13 : 1461550270
Total Pages : 559 pages
Book Rating : 4.4/5 (615 download)

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Book Synopsis Corporate Social Capital and Liability by : Roger Th.A.J. Leenders

Download or read book Corporate Social Capital and Liability written by Roger Th.A.J. Leenders and published by Springer Science & Business Media. This book was released on 2013-03-09 with total page 559 pages. Available in PDF, EPUB and Kindle. Book excerpt: In studies of inter-organizational relations (lOR's), there is a tendency to look at dyads of flrms, and to consider networks as aggregates of such dyads. But there are several roles for a third party; a go-between. This chapter looks at a go-between not in the sense of a middleman who intermediates in existing production or trade, such as an agent, wholesaler, retailer, and not in the sense of an entrepreneur who intermediates in the realization of new potential in connecting supply and demand. It looks at a go between in the sense of a relationship counsellor for the development and maintenance of social capital; providing support in setting up, adapting and ending cooperative relations between others. Or, in yet different terms: to help in the embedding of relati ons, in Granovetter's (1985) sense (Uzzi 1997a). Such roles may be performed by middlemen or entrepreneurs, but also by specialized agents who do not playa direct role in linking stages in a chain of production and distribution, as middlemen and entrepreneurs typically do. Indeed, some of the roles require an independence that is served by not having a direct stake in the relations that need to be developed. I propose that the analysis yields a perspective for looking at the roles of trade and industry associations in European business systems, and of banks and trading houses in Japanese enterprise groups (Kigyo Shudan).

On the Move to Meaningful Internet Systems 2007: CoopIS, DOA, ODBASE, GADA, and IS

Author : Zahir Tari
Publisher : Springer
ISBN 13 : 3540768432
Total Pages : 699 pages
Book Rating : 4.5/5 (47 download)

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Book Synopsis On the Move to Meaningful Internet Systems 2007: CoopIS, DOA, ODBASE, GADA, and IS by : Zahir Tari

Download or read book On the Move to Meaningful Internet Systems 2007: CoopIS, DOA, ODBASE, GADA, and IS written by Zahir Tari and published by Springer. This book was released on 2007-11-21 with total page 699 pages. Available in PDF, EPUB and Kindle. Book excerpt: This two-volume set LNCS 4803/4804 constitutes the refereed proceedings of the five confederated international conferences on Cooperative Information Systems (CoopIS 2007), Distributed Objects and Applications (DOA 2007), Ontologies, Databases and Applications of Semantics (ODBASE 2007), Grid computing, high performance and Distributed Applications (GADA 2007), and Information Security (IS 2007) held as OTM 2007 in Vilamoura, Portugal, in November 2007.

The Role of Public-Private Partnerships in Health Systems Strengthening

Author : National Academies of Sciences, Engineering, and Medicine
Publisher : National Academies Press
ISBN 13 : 0309381398
Total Pages : 127 pages
Book Rating : 4.3/5 (93 download)

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Book Synopsis The Role of Public-Private Partnerships in Health Systems Strengthening by : National Academies of Sciences, Engineering, and Medicine

Download or read book The Role of Public-Private Partnerships in Health Systems Strengthening written by National Academies of Sciences, Engineering, and Medicine and published by National Academies Press. This book was released on 2016-07-01 with total page 127 pages. Available in PDF, EPUB and Kindle. Book excerpt: Over the past several decades, the public and private sectors made significant investments in global health, leading to meaningful changes for many of the world's poor. These investments and the resulting progress are often concentrated in vertical health programs, such as child and maternal health, malaria, and HIV, where donors may have a strategic interest. Frequently, partnerships between donors and other stakeholders can coalesce on a specific topical area of expertise and interest. However, to sustain these successes and continue progress, there is a growing recognition of the need to strengthen health systems more broadly and build functional administrative and technical infrastructure that can support health services for all, improve the health of populations, increase the purchasing and earning power of consumers and workers, and advance global security. In June 2015, the National Academies of Sciences, Engineering, and Medicine held a workshop on the role of public-private partnerships (PPPs) in health systems strengthening. Participants examined a range of incentives, innovations, and opportunities for relevant sectors and stakeholders in strengthening health systems through partnerships; to explore lessons learned from pervious and ongoing efforts with the goal of illuminating how to improve performance and outcomes going forward; and to discuss measuring the value and outcomes of investments and documenting success in partnerships focused on health systems strengthening. This report summarizes the presentations and discussions from the workshop.

Advance Care Planning In The Asia Pacific

Author : Raymond Han Lip Ng
Publisher : World Scientific
ISBN 13 : 981128105X
Total Pages : 529 pages
Book Rating : 4.8/5 (112 download)

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Book Synopsis Advance Care Planning In The Asia Pacific by : Raymond Han Lip Ng

Download or read book Advance Care Planning In The Asia Pacific written by Raymond Han Lip Ng and published by World Scientific. This book was released on 2024-04-15 with total page 529 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 21st century is facing an unprecedented trend of population aging, including in many regions in the Asia Pacific region. Governments and healthcare systems recognise the importance of Advance Care Planning (ACP) in helping people to live well and to leave well.ACP is a complex intervention that is culture and context specific. In our universal endeavour to engender person centred care in healthcare systems and a more compassionate society, we are more similar than different. In this day and age of fast developing medical technologies and evolving social norms, ACP brims with both challenges and potential and a renewed understanding is needed.This book is a paean to the multifaceted nature of ACP as well as a timely update regarding the current landscape of ACP implementation and practice across the Asia Pacific region.

Business Process Management: Blockchain and Central and Eastern Europe Forum

Author : Claudio Di Ciccio
Publisher : Springer Nature
ISBN 13 : 3030304299
Total Pages : 350 pages
Book Rating : 4.0/5 (33 download)

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Book Synopsis Business Process Management: Blockchain and Central and Eastern Europe Forum by : Claudio Di Ciccio

Download or read book Business Process Management: Blockchain and Central and Eastern Europe Forum written by Claudio Di Ciccio and published by Springer Nature. This book was released on 2019-08-26 with total page 350 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the contributions presented at the Blockchain Forum and the Central and Eastern Europe Forum (CEE Forum) held at the 17th International Conference on Business Process Management, BPM 2019, which took place in Vienna, Austria, in September 2019. The Blockchain Forum deals with the use of blockchain for collaborative information systems. Conceptual, technical and application-oriented contributions are pursued within the scope of this theme. The Blockchain Forum received a total of 31 submissions; 10 full and 1 short paper were accepted for publication in this book. The objective of the CEE Forum is to foster discussion for BPM academics from Central and Eastern Europe to disseminate their research, compare results and share experiences. For the CEE Forum 16 submissions were received and 6 full and 2 short papers were accepted for publication. The book also contains one invited talk in full-paper length and 6 poster papers from the CEE Forum.