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Trust And Fatigue In Flight Attendants
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Book Synopsis Trust and Fatigue in Flight Attendants by : Natasha Anjani Rao
Download or read book Trust and Fatigue in Flight Attendants written by Natasha Anjani Rao and published by . This book was released on 2016 with total page 186 pages. Available in PDF, EPUB and Kindle. Book excerpt: The purpose of this study is to examine the effects of perceived fatigue on trust in flight attendants. Trust being an important part of the service industry, it is necessary to address its relevance in consumer perceptions. Furthermore, fatigue has come to be a grave problem in aviation today, with flight crew working extended hours. Flight attendants are an important part of aviation industry, with them being the point of contact between passengers and the airlines. Aviation is largely dependent on consumer perceptions for smooth functioning and it is therefore necessary to study the effects of fatigue on trust. Research in the domain of trust in flight attendants has been limited especially in regard to fatigue. The current study uses a 7-point Likert-type scale of trustworthiness in a survey questionnaire to measure consumers' perceived level of trust towards fatigued flight attendants. There was a significant main effect for country of origin. The participant's perceived level of trust toward the flight attendant depended on whether the participants were American or Indian.
Download or read book Flight Attendant Fatigue written by and published by . This book was released on 2009 with total page 32 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Today's aviation industry is a 24/7 operation that produces a variety of challenges for cabin crew members including extended duty periods, highly variable schedules, frequent time zone changes, and increased passenger loads. While these operational requirements may be necessary, they are far from ideal with respect to the human body's biological rhythms for managing sleep and alertness. In fact, acute sleep loss, sustained periods of wakefulness, and circadian factors resulting from this form of misalignment all contribute to fatigue and fatigue related mishaps (Caldwell, 2005; Rosekind et al., 1996). This survey study was conducted to identify the specific operational factors that may contribute to fatigue in cabin crew operations. A retrospective survey was disseminated to flight attendants representing 30 operators (regional = 17, low-cost = 7, and network = 6). The survey addressed 7 main topics: work background, workload and duty time, sleep, health, fatigue, work environment, and general demographics. Participants were 9,180 cabin crew members who voluntarily and anonymously completed the survey and met the criteria to be included in the report (i.e., active flight attendant that had flown the previous bid period with their current airline). This report outlines the results of this survey and provides specific recommendations regarding fatigue issues in cabin crew operations."--Report documentation page.
Book Synopsis Flight Attendant Fatigue, Recommendation II by : Peter G. Roma
Download or read book Flight Attendant Fatigue, Recommendation II written by Peter G. Roma and published by . This book was released on 2010 with total page 72 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Impaired performance induced by fatigue may compromise safety in commercial aviation. Given the direct role flight attendants play in passenger safety, the U.S. Congress ordered a comprehensive examination of fatigue in cabin crew, including a field study of actual flight operations. This report provides an overview of the field study results, focusing on objective measures of sleep patterns and neurocognitive performance (Psychomotor Vigilance Test, PVT) over a 3-4 week period in 202 U.S.-based flight attendants of all seniority levels working for network, low-cost, and regional carriers embarking on domestic and international flight operations. On average, flight attendants slept 6.3 hr on days off and 5.7 hr on work days, fell asleep 29 min after going to bed, awoke four times per sleep episode, and spent 77% of each episode actually sleeping. After controlling for reserve status, gender, and age, junior-level flight attendants had the shortest sleep latencies on their days off. Those working international operations slept significantly less (4.9 hr vs. 5.9 hr) and less efficiently (75% vs. 79%), compared with their colleagues in domestic operations. All flight attendants exhibited significant impairments during prework PVT tests when compared to their own optimum baseline performance. Across the workday, regional flight attendants committed fewer premature PVT responses, junior-level participants produced significantly higher post-work reaction times, and those working international flights produced better pre-work reaction times but had a greater increase in lapses. These objective data are consistent with other shift work research and echo subjective survey findings across the U.S. flight attendant community. Additional planned analyses of this dataset may identify the precise operational variables that contribute to fatigue in cabin crew."--Report documentation page.
Book Synopsis Flight Attendant Fatigue by : Katrina E. Bedell-Avers
Download or read book Flight Attendant Fatigue written by Katrina E. Bedell-Avers and published by . This book was released on 2011 with total page 14 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Flight Attendant Fatigue written by and published by . This book was released on 2007 with total page 72 pages. Available in PDF, EPUB and Kindle. Book excerpt: "To meet the goals of the Departments of Transportation and Treasury and Independent Agencies Appropriations Bill (House Rpt. 108-671) directive to the Federal Aviation Administration to conduct a study of flight attendant fatigue, this report contains a literature review on fatigue as potentially experienced by flight attendants, an evaluation of currently used (actual vs. scheduled) flight attendant duty schedules, and a comparison of these schedules to the current CFRs. The report additionally reviews fatigue-related incident/accident information from the Aviation Safety Reporting System (ASRS) and the National Transportation Safety Board database. The report concludes with 6 recommendations concerning issues that require further evaluation, including: 1) Survey of Field Operations; 2) Focused Study of Incident Reports; 3) Field Research on the Effects of Fatigue; 4) Validation of Models for Assessing FA Fatigue; 5) International Carrier Policies and Practices Review; 6) Training."--Page i.
Author :U. S. Department U.S. Department of Transportation Publisher :CreateSpace ISBN 13 :9781494263270 Total Pages :28 pages Book Rating :4.2/5 (632 download)
Book Synopsis Flight Attendant Fatigue by : U. S. Department U.S. Department of Transportation
Download or read book Flight Attendant Fatigue written by U. S. Department U.S. Department of Transportation and published by CreateSpace. This book was released on 2013-11 with total page 28 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today's aviation industry is a 24/7 operation that produces a variety of challenges for cabin crew members including extended duty periods, highly variable schedules, frequent time zone changes, and increased passenger loads. The present content analysis study was conducted to provide a quantitative review of flight attendant comments provided on the congressionally mandated survey of flight attendant field operations that was conducted in 2008. This report can be used as a supplement to interpret the published survey results (Avers et al., 2009b). Two hundred surveys were randomly selected for each type of operation and level of seniority. A total of 1,800 surveys with comments were content analyzed (936 paper, 864 online). Eight broad comment categories were identified, including: scheduling, health, airline and airline policy, job performance and satisfaction, meals, survey, workload, and break facilities.
Download or read book Flight Attendant Fatigue written by and published by . This book was released on 2009 with total page 48 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Voluntary safety reporting is one method by which aviation personnel can report safety issues to their airline and the Federal Aviation Administration. The Aviation Safety Reporting System (ASRS) is a program managed by the National Aeronautics & Space Administration (NASA) Ames Research Center. This study reviewed flight attendant reports from the ASRS database to identify the frequency of fatigue reports and the conditions under which fatigue occurred. During June 2008, 2,628 cabin crew reports were downloaded from the NASA ASRS Web site for reports made between January 1990 and December 2007. CAMI researchers reviewed each full-form report narrative for possible contributors to fatigue, or indicators of fatigue. Although the overall number of flight attendant ASRS reports for which full-form coding was completed has decreased over the last 3 years, both total flight attendant reporting and the number of full-form narratives related to fatigue have increased substantially. This voluntary data allows regulators and operators to discover potential problems in the aviation industry before they result in a mishap. The results of this review indicate that flight attendant fatigue may be occurring more frequently and warrant more attention."--Technical report documentation page.
Download or read book Flight Attendant Fatigue written by and published by . This book was released on 2011 with total page 26 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Impaired performance induced by fatigue may compromise safety in commercial aviation. Given the direct role flight attendants play in passenger safety, the U.S. Congress ordered a comprehensive examination of fatigue in cabin crew, including a field study of actual flight operations. This report provides an overview of the field study results, focusing on objective measures of sleep patterns and neurocognitive performance (Psychomotor Vigilance Test, PVT) over a 3-4 week period in 202 U.S.-based flight attendants of all seniority levels working for network, low-cost, and regional carriers embarking on domestic and international flight operations. On average, flight attendants slept 6.3 hr on days off and 5.7 hr on work days, fell asleep 29 min after going to bed, awoke four times per sleep episode, and spent 77% of each episode actually sleeping. After controlling for reserve status, gender, and age, junior-level flight attendants had the shortest sleep latencies on their days off. Those working international operations slept significantly less (4.9 hr vs. 5.9 hr) and less efficiently (75% vs. 79%), compared with their colleagues in domestic operations. All flight attendants exhibited significant impairments during prework PVT tests when compared to their own optimum baseline performance. Across the workday, regional flight attendants committed fewer premature PVT responses, junior-level participants produced significantly higher post-work reaction times, and those working international flights produced better pre-work reaction times but had a greater increase in lapses. These objective data are consistent with other shift work research and echo subjective survey findings across the U.S. flight attendant community. Additional planned analyses of this dataset may identify the precise operational variables that contribute to fatigue in cabin crew."--Report documentation page.
Download or read book Flight Attendant Fatigue written by and published by . This book was released on 2009 with total page 28 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Today's aviation industry is a 24/7 operation that produces a variety of challenges for cabin crew members, including extended duty periods, highly variable schedules, and frequent time zone changes. While these operational requirements may be necessary, they are far from ideal with respect to the human body's biological rhythms for managing sleep and alertness. In fact, acute sleep loss, sustained periods of wakefulness, and circadian factors resulting from this form of misalignment are all contributors to fatigue and fatigue-related mishaps (Caldwell, 2005; Rosekind et al., 1996). The strategic management of fatigue is necessary for safety improvement throughout the industry. Employee educational programs regarding the dangers of fatigue, the causes of sleepiness, and the importance of proper sleep hygiene to improve sleep quality may be critical for effective fatigue management (Caldwell, 2005). This report outlines specific recommendations regarding fatigue countermeasures training and its potential benefits to flight attendant operations."--Report documentation page.
Author :U.s. Department of Transportation Publisher :Createspace Independent Publishing Platform ISBN 13 :9781724245205 Total Pages :28 pages Book Rating :4.2/5 (452 download)
Book Synopsis Flight Attendant Fatigue by : U.s. Department of Transportation
Download or read book Flight Attendant Fatigue written by U.s. Department of Transportation and published by Createspace Independent Publishing Platform. This book was released on 2018-07-25 with total page 28 pages. Available in PDF, EPUB and Kindle. Book excerpt: Flight attendant fatigue. Part I : national duty, rest, and fatigue survey /
Book Synopsis Flight Attendant Fatigue by : Thomas E. Nesthus
Download or read book Flight Attendant Fatigue written by Thomas E. Nesthus and published by . This book was released on 2007 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: The Departments of Transportation and Treasury and Independent Agencies Appropriations Bill (House Rpt. 108-671) included a directive to the Federal Aviation Administration to conduct a study of flight attendant fatigue. The NASA Ames Research Center Fatigue Countermeasures Group (FCG) was contracted by CAMI to conduct the study. To meet the goals of the study, this report contains a literature review on fatigue as potentially experienced by flight attendants, an evaluation of currently used (actual vs. scheduled) flight attendant duty schedules, and a comparison of these schedules to the current CFRs. The report additionally reviews fatigue-related incident/accident information from the Aviation Safety Reporting System (ASRS) and the NTSB database. One report section describes the application of three different performance and fatigue models to assess how flight attendant duty schedules contribute to increased levels of fatigue and predicted changes in performance. The report concludes with 6 recommendations concerning issues that require further evaluation, including: (1) Survey of Field Operations. To assess the frequency with which fatigue is experienced, the situations in which it appears, and the consequences that follow; (2) Focused Study of Incident Reports. To better understand details of the incidents; (3) Field Research on the Effects of Fatigue. To explore physiological and neuropsychological effects of fatigue, sleepiness, circadian factors, and rest schedules on flight attendants; (4) Validation of Models for Assessing FA Fatigue. An important step to understanding whether and how models could be used in conjunction with field operations; (5) International Carrier Policies and Practices Review. To learn how other countries address these issues and with what results; and (6) Training.
Author :U.s. Department of Transportation Publisher :Createspace Independent Publishing Platform ISBN 13 :9781724244697 Total Pages :40 pages Book Rating :4.2/5 (446 download)
Book Synopsis Flight Attendant Fatigue by : U.s. Department of Transportation
Download or read book Flight Attendant Fatigue written by U.s. Department of Transportation and published by Createspace Independent Publishing Platform. This book was released on 2018-07-25 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt: Flight attendant fatigue. Part IV : analysis of incident reports /
Book Synopsis Flight Attendant Fatigue by : Katrina E. Bedell-Avers
Download or read book Flight Attendant Fatigue written by Katrina E. Bedell-Avers and published by . This book was released on 2009 with total page 17 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis A Study of Airline Flight Attendant Sleepiness, Fatigue and Stress by :
Download or read book A Study of Airline Flight Attendant Sleepiness, Fatigue and Stress written by and published by . This book was released on 1980 with total page 1008 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Flight Attendant Fatigue. Part IV. Analysis of Incident Reports by :
Download or read book Flight Attendant Fatigue. Part IV. Analysis of Incident Reports written by and published by . This book was released on 2009 with total page 37 pages. Available in PDF, EPUB and Kindle. Book excerpt: Voluntary safety reporting is one method by which aviation personnel can report safety issues to their airline and the Federal Aviation Administration. The Aviation Safety Reporting System (ASRS) is a program managed by the National Aeronautics and Space Administration (NASA) Ames Research Center. This study reviewed flight attendant reports from the ASRS database to identify the frequency of fatigue reports and the conditions under which fatigue occurred. During June 2008, 2,628 cabin crew reports were downloaded from the NASA ASRS Web site for reports made between January 1990 and December 2007. CAMI researchers reviewed each fullform report narrative for possible contributors to fatigue, or indicators of fatigue. Although the overall number of flight attendant ASRS reports for which full-form coding was completed has decreased over the last 3 years, both total flight attendant reporting and the number of full-form narratives related to fatigue have increased substantially. This voluntary data allows regulators and operators to discover potential problems in the aviation industry before they result in a mishap. The results of this review indicate that flight attendant fatigue may be occurring more frequently and warrant more attention.
Book Synopsis Flight Attendant Fatigue by : Katrina E. Bedell-Avers
Download or read book Flight Attendant Fatigue written by Katrina E. Bedell-Avers and published by . This book was released on 2009 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Flight Attendant Fatigue by : Kali Holcomb
Download or read book Flight Attendant Fatigue written by Kali Holcomb and published by . This book was released on 2009 with total page 30 pages. Available in PDF, EPUB and Kindle. Book excerpt:
