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Author : Leslie Willcocks
Publisher : Springer Nature
ISBN 13 : 3031610229
Total Pages : 533 pages
Book Rating : 4.0/5 (316 download)
Download or read book Transformation in Global Outsourcing written by Leslie Willcocks and published by Springer Nature. This book was released on with total page 533 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Bharat Vagadia
Publisher : Springer Science & Business Media
ISBN 13 : 3642222099
Total Pages : 245 pages
Book Rating : 4.6/5 (422 download)
Download or read book Strategic Outsourcing written by Bharat Vagadia and published by Springer Science & Business Media. This book was released on 2011-10-27 with total page 245 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a road-map to successful implementation of strategic outsourcing programmes, providing down-to-earth approaches to outsourcing decision making and programme management, based on a grass-roots understanding. A practitioner-focused book for business leaders and managers providing a holistic view of strategic outsourcing, covering the three essential pillars of success: risks, rewards and relationships. The author shows how business leaders can transform organisational business models, structures and mind-sets, taking the reader on a journey through the book's fifteen chapters, helping the reader truly grasp: the drivers for change as a result of globalisation and convergence and their impact on organisational strategies; how outsourcing can transform the various processes and functions of an organisation; the impact outsourcing is having on various industry vertical sectors; the eight foundations of successful strategic outsourcing programmes, which when combined with strategic decision-making knowledge, guarantees that organisations embarking on the strategic outsourcing journey, derive the transformational benefits they seek.
Author : Leslie Willcocks
Publisher : Palgrave Macmillan
ISBN 13 : 9783031610219
Total Pages : 0 pages
Book Rating : 4.6/5 (12 download)
Download or read book Transformation in Global Outsourcing written by Leslie Willcocks and published by Palgrave Macmillan. This book was released on 2024-10-11 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: With businesses facing rapid change in technologies and digital business models, decision makers need to keep apace with the latest thought leadership in order to deliver value to stakeholders. This edited volume provides a comprehensive guide to the range of digital sourcing models and supporting technologies that deliver value to their sourcing engagements. It will be of great value to scholars and students of sourcing and digital business models, as well as practitioners and policymakers working in this space.
Author : Rudy Hirschheim
Publisher : Springer Nature
ISBN 13 : 3030458199
Total Pages : 476 pages
Book Rating : 4.0/5 (34 download)
Download or read book Information Systems Outsourcing written by Rudy Hirschheim and published by Springer Nature. This book was released on 2020-06-04 with total page 476 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book highlights research that contributes to a better understanding of emerging challenges in information systems (IS) outsourcing. Important topics covered include: how to digitally innovate through IS outsourcing; how to govern outsourced digitalization projects; how to cope with complex multi-vendor and micro-services arrangements; how to manage data sourcing and data partnerships, including issues of cybersecurity; and how to cope with the increasing demands of internationalization and new sourcing models, such as crowdsourcing, cloud sourcing and robotic process automation. These issues are approached from the client’s perspective, vendor’s perspective, or both. Given its scope, the book will be of interest to all researchers and students in the fields of Information Systems, Management, and Organization, as well as corporate executives and professionals seeking a more profound analysis of the underlying factors and mechanisms of outsourcing.
Author : I. Oshri
Publisher : Springer
ISBN 13 : 0230251072
Total Pages : 279 pages
Book Rating : 4.2/5 (32 download)
Download or read book The Handbook of Global Outsourcing and Offshoring written by I. Oshri and published by Springer. This book was released on 2009-10-09 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers a broad perspective on issues relating to the sourcing of systems and business processes in a national and global context, examining the client's and the vendor's involvement in sourcing relationships by putting the emphasis on the capabilities that each side should develop as a result of their interactions with each other.
Author : Jamie Peck
Publisher : Oxford University Press
ISBN 13 : 0192517872
Total Pages : 204 pages
Book Rating : 4.1/5 (925 download)
Download or read book Offshore written by Jamie Peck and published by Oxford University Press. This book was released on 2017-03-09 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offshore outsourcing- the movement of jobs to lower-wage countries- is one of the defining features of globalization. Routine blue-collar work has been going offshore for decades, but the digital revolution beginning in the 1990s extended this process to many parts of the service economy too. Politically controversial from the beginning, "offshoring" is conventionally seen as a threat to jobs, wages, and economic security in higher-income countries, having become synonymous with the dirty work of globalization. Even though the majority of corporations make some use of offshore outsourcing, fearful of negative publicity most now choose to manage these activities in a discreet manner. Partly as a result, the global sourcing business, reckoned to be worth more than $120 billion, largely operates under the radar, its ocean-spanning activities in low-cost labour arbitrage being poorly documented and poorly understood. Offshore is the first sustained investigation of the workings of the global sourcing industry, its business practices, its market dynamics, its technologies, and its politics. The book traces the complex transformation of the worlds of global sourcing, from its origins in the new international division of labour in the 1970s, through the rapid growth of back-office economies in India and the Philippines since the 1990s, to the development of "nearshore" markets in Latin America and Eastern Europe. Recently, this evolving process of geographical and organizational restructuring has included experiments in "backshoring" within low-cost, ex-urban locations in the United States and a wave of software-enabled automation, which threatens to remove labour from many back offices altogether. In these and other ways, the offshore revolution continues.
Author : Farok J. Contractor
Publisher : Cambridge University Press
ISBN 13 : 1139492233
Total Pages : 493 pages
Book Rating : 4.1/5 (394 download)
Download or read book Global Outsourcing and Offshoring written by Farok J. Contractor and published by Cambridge University Press. This book was released on 2010-11-11 with total page 493 pages. Available in PDF, EPUB and Kindle. Book excerpt: Companies are increasingly asking which of their value chain activities are best performed within their own company and which may be outsourced. In addition, they are also considering which pieces of their value chain may be better performed abroad. These interrelated decisions concerning outsourcing and offshoring have not only changed entire industries, they have also transformed the lives of people across the world. Hundreds of millions of jobs in emerging nations have been the direct result of outsourcing and offshoring decisions. At the same time, many people in the developed world have lost their jobs because a company has been able to find a cheaper alternative. Featuring contributions from scholars in eleven different countries, this book was the first to examine the theory and practice of outsourcing and offshoring simultaneously. It includes studies of a variety of different industries, including pharmaceuticals, automobiles, medical records, appliances, human resource management and telecommunications.
Author : Ilan Oshri
Publisher : Springer Nature
ISBN 13 : 3031120345
Total Pages : 315 pages
Book Rating : 4.0/5 (311 download)
Download or read book The Handbook of Global Outsourcing and Offshoring written by Ilan Oshri and published by Springer Nature. This book was released on 2022-11-10 with total page 315 pages. Available in PDF, EPUB and Kindle. Book excerpt: Global sourcing is a complex area, and one that managers must get to grips with as business investment in outsourcing continues to climb. This book provides invaluable guidance for the reader, walking them through the fundamentals of global sourcing to very recent trends, including intelligent automation, cloud services and crowdsourcing. Replete with key examples and cases, it allows students and managers alike to relate academic theory to practice, acting as a roadmap to a rapidly evolving field. For the last decade, the authors have studied the full spectrum of activities involved in global sourcing from both client, supplier and advisory viewpoints. Their research has shown that while more firms engage in global sourcing activities, many of them are still struggling to extract value from sourcing relationships. While past research has produced numerous practical frameworks regarding the management of global sourcing of services, little of this insight has been put into practice. This book addresses such shortcomings by exploring the impact of theory on practice. It is important reading for any academic, student or practitioner concerned with global sourcing either from the client or supplier perspective.
Author : Atul Vashistha
Publisher : McGraw Hill Professional
ISBN 13 :
Total Pages : 272 pages
Book Rating : 4.:/5 (318 download)
Download or read book The Offshore Nation written by Atul Vashistha and published by McGraw Hill Professional. This book was released on 2006-03-03 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Widely practiced by many Fortune 500 companies, global outsourcing has become one of the key strategic imperatives for successful enterprises. Often referred to as offshore outsourcing, services globalization is the next step in the evolution of global trade and capitalism. Top organizations are performing, buying, selling, and transforming services at an incredibly quick pace. Written by outsourcing and global services experts Atul and Avinash Vashistha, The Offshore Nation presents a comprehensive, balanced view of the rapid growth of outsourcing and its expanding role in corporate strategy, providing a roadmap for business leaders and upper-level managers to plan their own strategies. Drawing upon their vast experience as consultants to Fortune 1000, multinational corporations, the authors help you determine what role offshore services should play in your company, how to integrate the strategy into your overall corporate identity, and successfully manage the initiative on an enterprise-wide level. This practical, strategy-packed guide outlines the "big picture" of outsourcing, breaking down its different components and examining its impact on world and local economies and employment shifts. Covering outsourcing in many different countries and a variety of services--from IT, telecom, and customer service to accounting--the authors reveal best practices and step-by-step, proven methods for: Building a sound globalization strategy Identifying the processes that are mature enough to send offshore Choosing the right business model for globalizing IT, back office, and other services Attracting and retaining customers Effectively managing your suppliers Chock-full of valuable insights and tactical advice, The Offshore Nation is the authoritative primer for global outsourcing, helping companies to minimize the risks and maximize their return on investment.
Author : Ron Babin
Publisher : Springer
ISBN 13 : 1137035315
Total Pages : 230 pages
Book Rating : 4.1/5 (37 download)
Download or read book Sustainable Global Outsourcing written by Ron Babin and published by Springer. This book was released on 2012-08-31 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: Through a series of case studies and surveys, the authors examine current sustainability trends in outsourcing and recommend how providers should prepare for increasing buyer demands in this area, suggesting buyers and providers can work together to build successful outsourcing relationships through collaborative sustainability projects.
Author : Jane C. Linder
Publisher : AMACOM/American Management Association
ISBN 13 : 9780814427828
Total Pages : 290 pages
Book Rating : 4.4/5 (278 download)
Download or read book Outsourcing for Radical Change written by Jane C. Linder and published by AMACOM/American Management Association. This book was released on 2004 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Competive advantage through revolutionary outsourcing strategies.
Author : Roxane Gervais
Publisher : Taylor & Francis
ISBN 13 : 1351933329
Total Pages : 347 pages
Book Rating : 4.3/5 (519 download)
Download or read book Global Outsourcing Strategies written by Roxane Gervais and published by Taylor & Francis. This book was released on 2017-03-02 with total page 347 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the most significant techniques to which companies and organizations have turned to improve service delivery and reduce costs has been outsourcing. Over the last 10 years, almost any process has been successfully outsourced. But during that period there have been failures too; projects that never realised their objectives or that had unforeseen impact on business. Global Outsourcing Strategies is a state-of-the-art guide to the best lessons to be learned for successfully implementing and outsourcing projects, or for revisiting existing operations. The 22 chapters explore some of the new areas for outsourcing, after traditional targets such as IT and finance. Information is provided on the different facets of the outsourcing process, such as contract negotiation, the risks involved in outsourcing, the need for service level agreements, the critical requirements needed to build and sustain outsourcing relationships, and ethical supply chain issues. There are also sections exploring the impact of outsourcing on organizational structures; the long term effects; legal issues; management control and inter-firm relationships; as well as case studies from both the public and private sector on the practical side of outsourcing. The book will appeal to practitioners and researchers alike. This is a must-have guide for any organization approaching outsourcing as a global (or local) strategy and for those organizations now reviewing or developing their outsourcing partnerships.
Author : Dalia Majumder-Russell
Publisher :
ISBN 13 : 9781787424302
Total Pages : 350 pages
Book Rating : 4.4/5 (243 download)
Download or read book Outsourcing written by Dalia Majumder-Russell and published by . This book was released on 2021-01-31 with total page 350 pages. Available in PDF, EPUB and Kindle. Book excerpt: Outsourcing remains a global growth industry. New technologies and approaches have transformed the way in which services can be delivered with ever better service quality and lower cost, with robotic process automation (RPA) significantly reducing the numbers of supplier personnel required to deliver such projects, and the application of artificial intelligence tools dramatically improving some of the service outputs and outcomes. Now that the world is facing up to the impact of Covid-19 in terms of pressures on cost bases and the realisation that far more roles than previously understood can be effectively undertaken remotely, we can anticipate that there will be a further step change in the use of outsourcing as a core business strategy.This book is the fully updated second edition of the key text on outsourcing written by the market-leading global technology and sourcing team at DLA Piper, one of the world's largest law firms. Writing from both a legal and commercial perspective, it considers the complete lifecycle of an outsourcing contract and the variety of legal and contractual issues that can arise in connection with such a project, from the initial genesis of the proposal to outsource all the way through the procurement process and onto post-contract signature contract management. In so doing, it also breaks down the core outsourcing contract into its constituent parts, explains the rationale for the relevant provisions (from both a customer and service provider perspective), and provides guidance as to current market practice, options and trends, including individual nuances relevant to particular jurisdictions.The second edition also features new coverage of: *The use of cloud 'backbones';*New technologies such as RPA/artificial intelligence;*Digital transformation;*Data privacy; and *Outsourcing in heavily regulated sectors.Whether you are a user of outsourced services, an adviser on outsourcing projects or working with a service provider engaged in the provision of the outsourced services itself, this publication will provide you with an end-to-end guide to the outsourcing contracting process and the detailed terms to be considered and carefully negotiated.
Author : Mark Minevich
Publisher : Aspatore Books
ISBN 13 : 9781596224278
Total Pages : 0 pages
Book Rating : 4.2/5 (242 download)
Download or read book Six Billion Minds written by Mark Minevich and published by Aspatore Books. This book was released on 2006 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A field guide to globalization, this book is a collaboration among the most accomplished academics and global leaders--more than 60 top international figures. It examines management challenges and innovation opportunities in light of the profound impact of globalization and the emergence of the knowledge economy.
Author : Ilan Oshri
Publisher : Springer
ISBN 13 : 1137437448
Total Pages : 362 pages
Book Rating : 4.1/5 (374 download)
Download or read book The Handbook of Global Outsourcing and Offshoring 3rd edition written by Ilan Oshri and published by Springer. This book was released on 2015-01-23 with total page 362 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now in its third edition, this is the only outsourcing and offshoring book to offer a broad but coherent guide to the strategy, operations and management of ITO and BPO outsourcing and offshoring, from how to source new relationships to managing business processes in a national and global context.
Author : Ilan Oshri
Publisher : Springer Nature
ISBN 13 : 3030668347
Total Pages : 201 pages
Book Rating : 4.0/5 (36 download)
Download or read book Digital Technologies for Global Sourcing of Services written by Ilan Oshri and published by Springer Nature. This book was released on 2021-01-09 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes revised selected papers from the 14th International Global Sourcing Workshop 2019, held in Obergurgl, Austria, in December 2019. The 10 contributions included were carefully reviewed and selected from a total of 36 submissions. The book offers a review of the key topics in sourcing of services, populated with practical frameworks that serve as a tool kit to students and managers. The range of topics covered in this book is wide and diverse, offering various perspectives on the employment of digital technologies in the context of sourcing services. More specifically the book examines sourcing decisions and management practices around digital platforms, robotic process automation and blockchain, giving specific attention to digital aspects of innovation in sourcing.
Author : T. R. Ramanathan
Publisher : Universal-Publishers
ISBN 13 : 1599427095
Total Pages : 187 pages
Book Rating : 4.5/5 (994 download)
Download or read book The Role of Organisational Change Management in Offshore Outsourcing of Information Technology Services written by T. R. Ramanathan and published by Universal-Publishers. This book was released on 2009-03 with total page 187 pages. Available in PDF, EPUB and Kindle. Book excerpt: This research study seeks to understand the nature of organisational change with respect to offshore outsourcing of information technology services in a multinational pharmaceutical company, and to examine the effectiveness of approaches used to manage this change so that lessons may be drawn from these experiences. Despite the abundant literature on effective organisational change management, the key factors that need to be managed properly at different stages of the offshore outsourcing process are not well understood. The research adopts a processual view to paint a broad picture of the issues involved in these different stages. A generic process model of change, based on the review of the change literature, was first developed to represent how change was intended to occur. This model focuses on the following four stages in the change process: context, diagnosis and planning, implementation, and institutionalisation. The research employs an interpretive case study approach and draws on fieldwork from three independent information systems departments (cases) of the company, where offshore outsourcing programmes were implemented. Qualitative data from semi-structured interviews, direct observation and document analysis are analysed by applying the generic process model to produce a detailed account of the way in which change was managed in the case organisations. The findings reveal that a combination of contextual factors, both external and internal to the company, influenced the adoption and use of offshore outsourcing in the case organisations. Externally, the economic forces were found to be the main catalyst for the change, while internally the role of the executive leadership and the lack of internal resources further explain the motivations behind the adoption of offshore outsourcing. The study illustrates that achieving successful outcomes from offshore outsourcing activities critically depends on the organisation adequately addressing a number of factors, such as conveying a sense of urgency, developing and communicating the vision, identifying the benefits of change and how they will be delivered, generating short-term wins, providing education and training, developing a fit between the change and organisational culture, etc., throughout the change process. The findings also highlight the effects of offshore outsourcing on the case organisations, including change in job roles and responsibilities and organisational learning activities that enable corrective actions to improve change management efforts. An important contribution of this research is the development of a model providing a more comprehensive understanding of the change process associated with the implementation of offshore IT outsourcing. Recommendations for policy makers and change managers to improve change management practice based on the research findings, as well as recommendations for further research, form a significant part of the conclusions.
