Training For Office Management

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Ask a Manager

Author : Alison Green
Publisher : Ballantine Books
ISBN 13 : 0399181822
Total Pages : 306 pages
Book Rating : 4.3/5 (991 download)

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Book Synopsis Ask a Manager by : Alison Green

Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

The Definitive Executive Assistant and Managerial Handbook

Author : Sue France
Publisher : Kogan Page Publishers
ISBN 13 : 0749465832
Total Pages : 264 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis The Definitive Executive Assistant and Managerial Handbook by : Sue France

Download or read book The Definitive Executive Assistant and Managerial Handbook written by Sue France and published by Kogan Page Publishers. This book was released on 2012-11-03 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: From best-selling author and expert Sue France, The Definitive Executive Assistant & Managerial Handbook is the ultimate guide for anyone who wants to take their career development to the next level. Placing special emphasis on personal leadership development as well as practical skills, you will learn how to manage a small team, climb the career ladder to gain more responsibility, negotiate effectively and confidently manage a project. It will teach you how to recruit and induct staff, make decisions fairly and consistently, build a productive team and environment and get noticed at work. For ambitious Assistants who want to continually improve their skills, The Definitive Executive & Managerial Handbook is an indispensable guide, helping you to maintain your professional image and achieve resounding success.

The High-Performing Real Estate Team

Author : Brian Icenhower
Publisher : John Wiley & Sons
ISBN 13 : 1119801850
Total Pages : 274 pages
Book Rating : 4.1/5 (198 download)

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Book Synopsis The High-Performing Real Estate Team by : Brian Icenhower

Download or read book The High-Performing Real Estate Team written by Brian Icenhower and published by John Wiley & Sons. This book was released on 2021-09-15 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: Transform your real estate business into a sales powerhouse In The High-Performing Real Estate Team, experienced real estate coach Brian Icenhower shares the systems and secrets of top real estate agents and brokerages. The book offers actionable systems and processes that can be immediately implemented to take you, your fellow agents, and your team or brokerage to the next level. Focusing on the 20% of activities that drive expansion, this book shows you how to create renewed enthusiasm, productivity, engagement, and exponential growth at your real estate team. With this book, you will: Discover how to create a viral goal that spreads throughout your team and drives change Learn to focus on core activities that result in the majority of your growth and productivity Cultivate personal responsibility with public accountability and accelerate growth with a custom team dashboard that measures metrics for success Written for real estate agents, teams, brokerages and franchise owners, The High-Performing Real Estate Team is an indispensable resource that will guide you toward growth while providing you with the resources and downloadable materials to reach your goals faster.

The Best Place to Work

Author : Ron Friedman, PhD
Publisher : Penguin
ISBN 13 : 1101625538
Total Pages : 352 pages
Book Rating : 4.1/5 (16 download)

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Book Synopsis The Best Place to Work by : Ron Friedman, PhD

Download or read book The Best Place to Work written by Ron Friedman, PhD and published by Penguin. This book was released on 2014-12-02 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: For readers of Malcolm Gladwell, Daniel Pink, and Freakonomics, comes a captivating and surprising journey through the science of workplace excellence. Why do successful companies reward failure? What can casinos teach us about building a happy workplace? How do you design an office that enhances both attention to detail and creativity? In The Best Place to Work, award-winning psychologist Ron Friedman, Ph.D. uses the latest research from the fields of motivation, creativity, behavioral economics, neuroscience, and management to reveal what really makes us successful at work. Combining powerful stories with cutting edge findings, Friedman shows leaders at every level how they can use scientifically-proven techniques to promote smarter thinking, greater innovation, and stronger performance. Among the many surprising insights, Friedman explains how learning to think like a hostage negotiator can help you diffuse a workplace argument, why placing a fish bowl near your desk can elevate your thinking, and how incorporating strategic distractions into your schedule can help you reach smarter decisions. Along the way, the book introduces the inventor who created the cubicle, the president who brought down the world’s most dangerous criminal, and the teenager who single-handedly transformed professional tennis—vivid stories that offer unexpected revelations on achieving workplace excellence. Brimming with counterintuitive insights and actionable recommendations, The Best Place to Work offers employees and executives alike game-changing advice for working smarter and turning any organization—regardless of its size, budgets, or ambitions—into an extraordinary workplace.

Administrative Assistant's and Secretary's Handbook

Author : James Stroman
Publisher : AMACOM/American Management Association
ISBN 13 :
Total Pages : 600 pages
Book Rating : 4.:/5 (318 download)

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Book Synopsis Administrative Assistant's and Secretary's Handbook by : James Stroman

Download or read book Administrative Assistant's and Secretary's Handbook written by James Stroman and published by AMACOM/American Management Association. This book was released on 2008 with total page 600 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook for administrative assistants and secretaries covers such topics as telephone usage, keeping accurate records, making travel arrangements, e-mail, using the Internet, business documents, and language usage.

Skills of an Effective Administrator

Author : Robert L. Katz
Publisher : Harvard Business Review Press
ISBN 13 : 163369139X
Total Pages : 87 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis Skills of an Effective Administrator by : Robert L. Katz

Download or read book Skills of an Effective Administrator written by Robert L. Katz and published by Harvard Business Review Press. This book was released on 2009-05-07 with total page 87 pages. Available in PDF, EPUB and Kindle. Book excerpt: While there is a widespread belief that some people are born to lead, the existence of an 'ideal manager' is almost entirely a myth. Basic skills - the ones that most employees can learn - are often more important than personality traits. In Skills of an Effective Administrator, Robert L. Katz identifies the three fundamental abilities companies should seek to develop in their managers. Find out for yourself how these vital skills can be put to work today. Since 1922, Harvard Business Review has been a leading source of breakthrough ideas in management practice. The Harvard Business Review Classics series now offers you the opportunity to make these seminal pieces a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world.

The Farmer's Office

Author : Julia Shanks
Publisher : New Society Publishers
ISBN 13 : 1550926101
Total Pages : 291 pages
Book Rating : 4.5/5 (59 download)

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Book Synopsis The Farmer's Office by : Julia Shanks

Download or read book The Farmer's Office written by Julia Shanks and published by New Society Publishers. This book was released on 2016-09-01 with total page 291 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical, how-to guide for farmers who want to achieve and maintain financial sustainability in their businesses When you decided to become a farmer, you also became an entrepreneur and business person. In order to be ecologically and financially sustainable, you must understand the basics of accounting and bookkeeping, and learn how to manage a growing business. Author Julia Shanks distills years of teaching and business consulting with farmers into this comprehensive, accessible guide. She covers all aspects of launching, running and growing a successful farm business through effective bookkeeping and business management, providing tools to make managerial decisions, apply for a loan or other financing, and offering general business and strategy advice for growing a business. Whether you've been farming for many years or just getting started, The Farmer's Office gives you the tools needed to think like an entrepreneur and thoughtfully manage your business for success.

Administrative Office Management

Author : Zane K. Quible
Publisher : Prentice Hall
ISBN 13 : 9780131245105
Total Pages : 0 pages
Book Rating : 4.2/5 (451 download)

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Book Synopsis Administrative Office Management by : Zane K. Quible

Download or read book Administrative Office Management written by Zane K. Quible and published by Prentice Hall. This book was released on 2005 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This technologically up-to-date book provides readers with a comprehensive introduction to office management, focusing on what office managers actually do on the job. The author¿s signature easy-to-read style is coupled with a presentation that systematically explores the full range of office management topics--office environment, employees, systems, and functions. Current coverage includes technological advances and their impact on office administration and management--e.g. the Internet, desk-top computers tablet PCs, DVD technology, handheld data-entry devices, USB pen drives, e-printing, Voice Over Internet Protocol, digitizing media, storage application service providers, and Six Sigma and computer misuse. Other discussions feature employee comfort trends, new techniques for forecasting employee needs, increased diversity in the workplace, benchmarking, virtual reality training, job characteristics, theory of motivation, workplace violence, new techniques of job analysis, job evaluations, small groups, new developments in heating/air-condition systems, and dealing with environmental mold. For office managers and supervisors.

A Catalog of Training Courses by the United States Office of Personnel Management Workforce Effectiveness and Development

Author : Supervisory Development Center (United States. Office of Personnel Management)
Publisher :
ISBN 13 :
Total Pages : 128 pages
Book Rating : 4.:/5 (31 download)

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Book Synopsis A Catalog of Training Courses by the United States Office of Personnel Management Workforce Effectiveness and Development by : Supervisory Development Center (United States. Office of Personnel Management)

Download or read book A Catalog of Training Courses by the United States Office of Personnel Management Workforce Effectiveness and Development written by Supervisory Development Center (United States. Office of Personnel Management) and published by . This book was released on 1982 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Medical Office Management

Author : Christine Malone
Publisher :
ISBN 13 : 9780134868288
Total Pages : 464 pages
Book Rating : 4.8/5 (682 download)

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Book Synopsis Medical Office Management by : Christine Malone

Download or read book Medical Office Management written by Christine Malone and published by . This book was released on 2018-02-06 with total page 464 pages. Available in PDF, EPUB and Kindle. Book excerpt: For courses in medical clerical and administrative medical assisting. The authoritative guide to the skills and issues of medical office management Medical Office Management explores the skills needed to manage a medical office and the issues students can expect to encounter in the field. With over 25 years in medical office management, Malone provides expert insight into office policies and procedures, health insurance, risk management, personnel management, and legal and ethical issues. This easy-to-read text is useful as a quick reference guide for both students and medical office managers. The 2nd edition expands its coverage of Affordable Care Act policies to include value-based payment, accountable care organizations, and new technologies improving health care.

Office Management

Author : R S N Pillai
Publisher : S. Chand Publishing
ISBN 13 : 8121922526
Total Pages : 297 pages
Book Rating : 4.1/5 (219 download)

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Book Synopsis Office Management by : R S N Pillai

Download or read book Office Management written by R S N Pillai and published by S. Chand Publishing. This book was released on 2010-12 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: Modern Office * Office Management * Office Organisation * Office Accomodation And Layout * Office Environment * Furniture * Correspondence And Mail * Record Administration * Office Stationary And Forms * Office Appliances * Office Communication * Personnel Management * Office Services * Office Supervision * Collection Of Data * Presentation Of Data * Work Measurement And Standards * Office Reports And Precis Writing * Office Cost Reduction And Cost Savings * Modern Technology * Common Abbreviations

Remote

Author : Jason Fried
Publisher : Crown Currency
ISBN 13 : 080413751X
Total Pages : 258 pages
Book Rating : 4.8/5 (41 download)

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Book Synopsis Remote by : Jason Fried

Download or read book Remote written by Jason Fried and published by Crown Currency. This book was released on 2013-10-29 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: The classic guide to working from home and why we should embrace a virtual office, from the bestselling authors of Rework “A paradigm-smashing, compulsively readable case for a radically remote workplace.”—Susan Cain, New York Times bestselling author of Quiet Does working from home—or anywhere else but the office—make sense? In Remote, Jason Fried and David Heinemeier Hansson, the founders of Basecamp, bring new insight to the hotly debated argument. While providing a complete overview of remote work’s challenges, Jason and David persuasively argue that, often, the advantages of working “off-site” far outweigh the drawbacks. In the past decade, the “under one roof” model of conducting work has been steadily declining, owing to technology that is rapidly creating virtual workspaces. Today the new paradigm is “move work to the workers, rather than workers to the workplace.” Companies see advantages in the way remote work increases their talent pool, reduces turnover, lessens their real estate footprint, and improves their ability to conduct business across multiple time zones. But what about the workers? Jason and David point out that remote work means working at the best job (not just one that is nearby) and achieving a harmonious work-life balance while increasing productivity. And those are just some of the perks to be gained from leaving the office behind. Remote reveals a multitude of other benefits, along with in-the-trenches tips for easing your way out of the office door where you control how your workday will unfold. Whether you’re a manager fretting over how to manage workers who “want out” or a worker who wants to achieve a lifestyle upgrade while still being a top performer professionally, this book is your indispensable guide.

Management Development Training

Author : Erica Nelson
Publisher : Association for Talent Development
ISBN 13 : 195215765X
Total Pages : 260 pages
Book Rating : 4.9/5 (521 download)

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Book Synopsis Management Development Training by : Erica Nelson

Download or read book Management Development Training written by Erica Nelson and published by Association for Talent Development. This book was released on 2021-06-01 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: Develop Winning Managers—the Heart of the Team Frontline managers are an organization’s first level of management: the “people managers” across its business operations and functions. Developing frontline managers is key to an organization’s overall health and prosperity. The latest book in ATD’s successful Workshop Series, Management Development Training offers trainers of all expertise levels the tools and strategies necessary for delivering powerful professional development training for frontline managers. Through Management Development Training, training facilitators can apply ATD’s research-based ACCEL Model—a management framework that includes five core skills necessary for managerial success (accountability, collaboration, communication, engagement, and listening and assessing)—to take new and experienced managers beyond their roles as the centers of their teams to the powerful roles as the hearts of their teams. This workshop volume demonstrates how the development of these skills can help managers positively impact every member of their team. With expert management trainer Erica Nelson as your guide, choose between uniquely designed two-day and three-day workshops. Everything you need for workshop design and delivery is included: agendas, assessments, handouts, tools, learning activities, and PowerPoint slides. Chapters also cover customizing your own workshop, conducting needs analysis, facilitating, design and delivery, and evaluating your workshop results.

Negotiating Success

Author : Jim Hornickel
Publisher : John Wiley & Sons
ISBN 13 : 1118836936
Total Pages : 161 pages
Book Rating : 4.1/5 (188 download)

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Book Synopsis Negotiating Success by : Jim Hornickel

Download or read book Negotiating Success written by Jim Hornickel and published by John Wiley & Sons. This book was released on 2013-11-12 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to execute win-win negotiations every time, in business and in life Negotiating Success provides expert guidance on how to improve strategies and outcomes in negotiating anything in professional and personal life. With a constant focus on the mind, body, and spirit of the professional negotiator, this easy-to- ready text brings a holistic approach to the hard and soft skills needed for ethical negotiations. The result is a better understanding of how to negotiate successfully for mutual benefit by all parties. Offers tips and tools, such as how to use positive psychology to unite your team, emotional intelligence for successful negotiation, and how to minimize conflict Spells out the six principles of ethical influence Written by Jim Hornickel, the founder of Bold New Directions, a transformational learning organization that provides training, coaching, retreats, and keynotes across the world, specializing in negotiation, leadership, communication, presentation, and corporate training Negotiating Success delivers an unparalleled blend of practical and explicit steps to take to achieve win-win negotiations, every time.

Office Management Series

Author :
Publisher :
ISBN 13 :
Total Pages : 312 pages
Book Rating : 4.3/5 (21 download)

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Book Synopsis Office Management Series by :

Download or read book Office Management Series written by and published by . This book was released on 1924 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt:

It's the Manager

Author : Jim Clifton
Publisher : Gallup Press
ISBN 13 : 9781595622242
Total Pages : 0 pages
Book Rating : 4.6/5 (222 download)

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Book Synopsis It's the Manager by : Jim Clifton

Download or read book It's the Manager written by Jim Clifton and published by Gallup Press. This book was released on 2019-05-07 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Who will lead your workforce during rapid change? Gallup research reveals: It’s the manager. While the world’s workplace has been going through historic change, the practice of management has been stuck in time for decades. The new workforce — especially younger generations — wants their work to have deep mission and purpose. They don’t want old-style command-and-control bosses. They want coaches who inspire them, communicate with them frequently and develop their strengths. Who is the most important person in your organization to lead your teams through these changes? Decades of global Gallup research reveal: It’s your managers. They are the ones who make or break your organization’s success. Packed with 52 discoveries from Gallup’s largest study of the future of work, It’s the Manager shows leaders and managers how to adapt their organizations to rapid change — from new workplace demands to the challenges of managing remote employees, the rise of artificial intelligence, gig workers, and attracting and keeping today’s best employees. Great managers maximize the potential of every team member and drive your organization’s growth. And they give every one of your employees what they want most: a great job and a great life. This is the future of work. It’s the Manager includes a unique code to take the CliftonStrengths assessment, which reveals your top five strengths, as well as supplemental content available on Gallup’s online workplace platform.

Administrative Assistant

Author : Amy S. Morgan
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781507504987
Total Pages : 0 pages
Book Rating : 4.5/5 (49 download)

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Book Synopsis Administrative Assistant by : Amy S. Morgan

Download or read book Administrative Assistant written by Amy S. Morgan and published by Createspace Independent Publishing Platform. This book was released on 2015-01-11 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The new administrative assistant is a team member! Gone are the days of performing only the basic duties of typing and filing; now the assistant is a vital part of the every day business process. If you want to learn the basics of administrative duties, plus how to be exceptional and be a central part of a boss's work processes, this is the course for you. Learn the professional way to handle the basics -- calls, calendars, filing, time management, organization -- and also learn how to present yourself as a true professional -- demeanor, actions, skills, etc. Become the promotable key player you know you can be. This self-paced training course is in workbook format, and each lesson is followed with a quiz. Completion of all quizzes with at least an 80% passing grade entitles you to the included Certificate of Completion found at the back of this workbook. This training course workbook will also serve as an excellent reference manual for you on-the-job.