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Training And Development For The Hospitality Industry Ahlei
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Book Synopsis Training and Development for the Hospitality Industry (AHLEI) by : Debra F. Cannon
Download or read book Training and Development for the Hospitality Industry (AHLEI) written by Debra F. Cannon and published by Pearson Higher Ed. This book was released on 2013-05-03 with total page 470 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Every hospitality organization needs well-trained employees. Use this text to teach your students how to be excellent trainers who understand the role training plays in the organization, how to design it, and how to deliver it. Students will learn: • How to measure training as an investment in the organization • Assessment methods to determine training needs • Instructional design techniques and
Book Synopsis Supervision in the Hospitality Industry (AHLEI) by : Raphael R. Kavanaugh
Download or read book Supervision in the Hospitality Industry (AHLEI) written by Raphael R. Kavanaugh and published by Pearson Higher Ed. This book was released on 2013-05-03 with total page 407 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Introduce students to the supervisory skills they’ll need to succeed in a hospitality career. They will be prepared to meet the expectations of management, employees, and guests. SUPERVISION IN THE HOSPITALITY INDUSTRY, 5/e features revised procedures for managing conflict; expanded information on motivation, including a discussion of on-boarding; new information on the role of technology and social media on recruiting and reference checks; new information on the costs and benefits of training; and a discussion of the use of technology for employee scheduling, including scheduling software and company intranets. This book also provides resources to help students create a professional development plan for their career. Authors: Jack D. Ninemeier, Ph.D., CHA, CHE, and Raphael R. Kavanaugh, Ed.D., CHA
Book Synopsis Supervision in the Hospitality Industry (AHLEI) by : Raphael R. Kavanaugh
Download or read book Supervision in the Hospitality Industry (AHLEI) written by Raphael R. Kavanaugh and published by Educational Institute. This book was released on 2012-05-30 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Help hospitality supervisors hit the ground running with the skills they'll learn in this book. They will be prepared to juggle with expectations of management, guests, employees, and governmental agencies. New case studies help employees practice solving problems they may face on the job. This textbook also provides resources to help employees create a professional development plan for their hospitality career.
Book Synopsis Supervision in the Hospitality Industry by : Raphael R. Kavanaugh
Download or read book Supervision in the Hospitality Industry written by Raphael R. Kavanaugh and published by Educational Institute. This book was released on 2012-08-24 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This textbook introduces the supervisory skills needed to succeed in a hospitality career. The fifth edition features revised procedures for managing conflict; expanded information on motivation, including a discussion of on-boarding; new information on the role of technology and social media on recruiting and reference checks; new information on the costs and benefits of training; and a discussion of the use of technology for employee scheduling, including scheduling software and company intranets. This textbook includes a keycode that will provide access to an online component that presents additional, interactive material to reinforce the book's content. This component focuses on key leadership skills."--Publisher's website.
Book Synopsis Contemporary Club Management (AHLEI) by : Joe Purdue
Download or read book Contemporary Club Management (AHLEI) written by Joe Purdue and published by Educational Institute. This book was released on 2012-05-30 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The certification program of the Club Managers Association of America guided the content development of this textbook, which introduces students to the complex world of private club management. Chapter contributors are hospitality educators with expertise in the area of club management. The second edition of this book includes new chapters on membership marketing, training and development, and club entertainment, as well as expanded treatment of club recreation, including a new chapter on golf course maintenance.
Book Synopsis Understanding Hospitality Law by : Jack P. Jeffries
Download or read book Understanding Hospitality Law written by Jack P. Jeffries and published by Educational Institute. This book was released on 2012-05-30 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This comprehensive textbook introduces students to the many legal issues that hotel operations face daily.
Book Synopsis International Hotels by : Chuck Kim Gee
Download or read book International Hotels written by Chuck Kim Gee and published by Educational Institute. This book was released on 2012-05-30 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Introduce students to the exciting world of international hospitality with this extensively-revised textbook that explores key issues in global hotel development and management. Students will learn about new trends and developments that have changed the context of international hotel operations and management and explore international policies affecting travel, tourism, and hospitality development. Topics include: Trends in global distribution systems, sustainable development,new hotel products, and consumer demographics Growth and importance of China, India, and the Middle East as destinations for hotel development and management Country-specific policies regarding investment regulations, visa programs, hotel classification systems, and travel advisories
Book Synopsis Training for the Hospitality Industry by : Lewis C. Forrest
Download or read book Training for the Hospitality Industry written by Lewis C. Forrest and published by Educational Inst of the Amer Hotel. This book was released on 1996 with total page 415 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Introduction to Hospitality Management by : Dennis R. Reynolds
Download or read book Introduction to Hospitality Management written by Dennis R. Reynolds and published by Wiley Global Education. This book was released on 2021-08-13 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt: The hospitality industry's rapid evolution provides career-seekers with tremendous opportunity–and unique challenges. Changes in the global economy, rising interest in ecotourism, the influence of internet commerce, and a myriad of other trends contribute to the dynamic nature of this exciting field. Introduction to Hospitality Management presents a thorough overview of historical perspectives, current trends, and real-world practices. Coverage of bar and restaurant management, hotel and lodging operations, travel and tourism, and much more gives students a comprehensive analysis of this rewarding field. Focusing on practicality, this text presents real-world examples of traditional methods alongside insightful discussions surrounding changes in consumer demands and key issues affecting the industry. The industry’s multifaceted nature lends itself to broad exploration, and this text provides: Clear guidance through topics related to foodservice operations, convention management, meeting planning, casino and gaming management, leadership and staffing, financial and business models, and promotion and marketing Emphasis on career planning and job placement strategies, giving students a head start in charting their future in hospitality A combination of Drs. Reynolds and Barrows’ two leading textbooks, Introduction to Management in the Hospitality Industry and Introduction to the Hospitality Industry, into one cohesive, comprehensive edition Substantial coverage of internet commerce and marketing Case studies, including actual interviews with industry professionals, to reinforce primary learning objectives and build critical thinking skills An emphasize on real-world skills and practical methods employed by management professionals Methods to prepare students for job placement in multiple areas of the hospitality and tourism industry Introduction to Hospitality Management is an essential text for students learning about, or with an interest in, the hospitality industry. Written in a clear and accessible style, this important book leaves readers with a strong grasp of the topics and trends most important to a career in the hospitality industry
Book Synopsis Hospitality Today (AHLEI) by : Rocco M Angelo
Download or read book Hospitality Today (AHLEI) written by Rocco M Angelo and published by Pearson Higher Ed. This book was released on 2013-05-06 with total page 594 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. New hospitality management students and employees new to the hospitality industry will benefit from this thorough introduction to the field of hospitality. Hospitality Today, a best-selling textbook, rich with full-color photos and illustrations, provides students with a comprehensive introduction to the many entities that make up the hospitality industry, such as hotels, restaurants, clubs, cruise lines, and casino hotels. They will learn about hospitality careers, the importance of service, and how hotels and restaurants are organized, as well as an overview of today’s hot issues, including ethical challenges and management concerns. Numerous examples, exhibits, and statistics give students an up-to-date look at the dynamic hospitality field.
Book Synopsis Human Resources Management in the Hospitality Industry by : David K. Hayes
Download or read book Human Resources Management in the Hospitality Industry written by David K. Hayes and published by John Wiley & Sons. This book was released on 2009 with total page 506 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book approaches hospitality human resource (HR) management as a decision-making practice that affects the performance, quality, and legal compliance of the hospitality business as a whole. Beginning with a foundation in the hospitality industry, employment law, and HR policies, the coverage includes recruitment, training, compensation, performance appraisal, environmental and safety concerns, ethics and social responsibility, and special issues. Throughout the book, Human Resources Management in the Hospitality Industry focuses on the unique HR dilemmas you face in the hospitality industry.
Book Synopsis Strategic Management for Hospitality and Tourism by : Fevzi Okumus
Download or read book Strategic Management for Hospitality and Tourism written by Fevzi Okumus and published by Routledge. This book was released on 2019-10-30 with total page 375 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strategic Management for Hospitality and Tourism is an essential text for both intermediate and advanced learners aspiring to build their knowledge related to the theories and perspectives on the topic. The book provides critical and analytical insights on contemporary theoretical models and management practices while enhancing the learning process through worked examples and cases applied to the hospitality and tourism setting. This new edition highlights the rapidly changing socio-economic and political global landscape and addresses the cultural and socio-economic complexities of hospitality and tourism organizations in the new era. It has been fully updated to include: A new chapter on finance, business ethics, corporate social responsibility, and leadership as well as new content on globalisation, experience economy, crisis management, consumer power, developing service quality, innovation and implementation of principles. New features to aid understanding of the application of theory, and spur critical thinking and decision making. New international case studies with reflective questions throughout the book from both SME’s and large-scale businesses. Updated online resources including PowerPoint presentations, additional case studies and exercises, and web links to aid both teaching and learning. Highly illustrated and in full colour design, this book is essential reading for all future hospitality and tourism managers.
Book Synopsis Revenue Management (AHLEI) by : Gabor Forgacs
Download or read book Revenue Management (AHLEI) written by Gabor Forgacs and published by Pearson Higher Ed. This book was released on 2013-05-06 with total page 125 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. This short course provides students with an overview of this important discipline and is an ideal supplement to a marketing, front office, or general operations class. A solid understanding of revenue management’s key concepts and the selective application of its most effective strategies and tactics have become mission critical for most hospitality operations. This NEW book explores the applicability of revenue maximization strategies and their operational aspects. Readers will learn the difference between strategic and tactical revenue management and why that distinction is critical, the tools that are available to revenue managers and when to use them, the broad range of information needed to effectively maximize revenue, vital issues to consider before implementing revenue management tactics, how revenue management is often misunderstood and applied inappropriately, the significant potential consequences of using revenue management poorly, as well as the benefits it can provide when done well.
Book Synopsis Training for the Hospitality Industry by : Lewis C. Forrest
Download or read book Training for the Hospitality Industry written by Lewis C. Forrest and published by . This book was released on 1983-01-01 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The On-track Trainer by : Florence Berger
Download or read book The On-track Trainer written by Florence Berger and published by . This book was released on 1992 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The Routledge Companion to International Hospitality Management by : Marco A. Gardini
Download or read book The Routledge Companion to International Hospitality Management written by Marco A. Gardini and published by Routledge. This book was released on 2020-11-09 with total page 454 pages. Available in PDF, EPUB and Kindle. Book excerpt: The hospitality sector is facing increasing competition and complexity over recent decades in its development towards a global industry. The strategic response to this is still that hospitality companies try to grow outside their traditional territories and domestic markets, while the expansion patterns and M&A activities of international hotel and restaurant chains reflect this phenomenon. Yet, interestingly, the strategies, concepts, and methods of internationalization as well as the managerial and organizational challenges and impacts of globalizing the hospitality business are under-researched in this industry. While the mainstream research on international management offers an abundance of information and knowledge on topics, players, trends, concepts, frameworks, or methodologies, its ability to produce viable insights for the hospitality industry is limited, as the mainstream research is taking place outside of the service sector. Specific research directions and related cases like the international dimensions of strategy, organization, marketing, sales, staffing, control, culture, and others to the hospitality industry are rarely identifiable so far. The core rationale of this book is therefore to present newest insights from research and industry in the field of international hospitality, drawing together recent scientific knowledge and state-of-the-art expertise to suggest directions for future work. It is designed to raise awareness on the international factors influencing the strategy and performance of hospitality organizations, while analyzing and discussing the present and future challenges for hospitality firms going or being international. This book will provide a comprehensive overview and deeper understanding of trends and issues to researchers, practitioners, and students by showing how to master current and future challenges when entering and competing in the global hospitality industry.
Book Synopsis Hotel Front Office Management by : James A. Bardi
Download or read book Hotel Front Office Management written by James A. Bardi and published by Wiley. This book was released on 1996-08-26 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Second Edition has been updated to include a brand new chapter on yield management, plus a human resources chapter refocused to cover current trends in training, employee empowerment, and reducing turnover. In addition, you'll discover how to increase efficiency with today's hospitality technology--from electronic lock to front office equipment.
