Our Customers, Our Friends

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Publisher :
ISBN 13 : 9780983998310
Total Pages : 238 pages
Book Rating : 4.9/5 (983 download)

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Book Synopsis Our Customers, Our Friends by : Brooke Bates

Download or read book Our Customers, Our Friends written by Brooke Bates and published by . This book was released on 2011-12-01 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: Being the best isn't easy. It requires dedication, hard work, and a passion and plan to sell more than anybody else. It also requires treating your customer as your best friend. For more than half a century, Rick Case has steered Rick Case Automotive Group to become one of the most successful car dealership chains in America by following this simple rule. & ;& ;Rick, along with his wife, Rita, have learned what it takes to become the best and how to stay on top whether it's selling cars or motorcycles, building iconic brands, marketing sporting events, or developing new philanthropic events that benefit local charities.& ;& ;In Our Customers, Our Friends, Rick explains how to look through the eyes of your customers and transform any organization into an industry leader. & ;& ;From creating the 10-year, 100,000-mile warranty that literally changed the face of Hyundai to promoting daredevil Evel Knievel's daring stunts, Rick Case has applied creativity and innovation as well as a dab of marketing genius to every endeavor he undertakes. & ;& ;But before he grew into any of the titles people assign him car dealer, promoter, entrepreneur, pioneer, philanthropist, or marketing guru Rick was just a car salesman from Akron, Ohio, with a big dream. Here's how he did it, and how you can take the lessons he learned and apply them to your own life.

To Our Friends

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Publisher : National Geographic Books
ISBN 13 : 1584351675
Total Pages : 0 pages
Book Rating : 4.5/5 (843 download)

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Book Synopsis To Our Friends by : The Invisible Committee

Download or read book To Our Friends written by The Invisible Committee and published by National Geographic Books. This book was released on 2015-04-17 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A reflection on, and an extension of, the ideas laid out seven years ago in The Coming Insurrection. The Invisible Committee's The Coming Insurrection was a phenomenon, celebrated in some quarters and inveighed against in others, publicized in media that ranged from campus bulletin boards to Fox News. Seven years later, The Invisible Committee follows up their premonitory manifesto with a new book, To Our Friends. From The Invisible Committee: In 2007 we published The Coming Insurrection in France. It must be acknowledged that a number of assertions by the Invisible Committee have since been confirmed, starting with the first and most essential: the sensational return of the insurrectionary phenomenon. Who would have bet a kopeck, seven years ago, on the overthrow of Ben Ali or Mubarak through street action, on the revolt of young people in Quebec, on the political awakening of Brazil, on the fires set French-style in the English or Swedish banlieues, on the creation of an insurrectionary commune in the very heart of Istanbul, on a movement of plaza occupations in the United States, or on the rebellion that spread throughout Greece in December of 2008? During the seven years that separate The Coming Insurrection from To Our Friends, the agents of the Invisible Committee have continued to fight, to organize, to transport themselves to the four corners of the world, to wherever the fires were lit, and to debate with comrades of every tendency and every country. Thus To Our Friends is written at the experiential level, in connection with that general movement. Its words issue from the turmoil and are addressed to those who still believe sufficiently in life to fight as a consequence. To Our Friends is a report on the state of the world and of the movement, a piece of writing that's essentially strategic and openly partisan. Its political ambition is immodest: to produce a shared understanding of the epoch, in spite of the extreme confusion of the present.

With a Little Help from Our Friends

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Publisher : Vanderbilt University Press
ISBN 13 : 0826502911
Total Pages : 336 pages
Book Rating : 4.8/5 (265 download)

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Book Synopsis With a Little Help from Our Friends by : Beth Baker

Download or read book With a Little Help from Our Friends written by Beth Baker and published by Vanderbilt University Press. This book was released on 2014-05-05 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this book, an award-winning journalist tells the story of people devising innovative ways to live as they approach retirement, options that ensure they are surrounded by a circle of friends, family, and neighbors. Based on visits and interviews at many communities around the country, Beth Baker weaves a rich tapestry of grassroots alternatives, some of them surprisingly affordable: • a mobile home cooperative in small-town Oregon • a senior artists colony in Los Angeles • neighbors helping neighbors in "Villages" or "naturally occurring retirement communities" • intentional cohousing communities • best friends moving in together • multigenerational families that balance togetherness and privacy • niche communities including such diverse groups as retired postal workers, gays and lesbians, and Zen Buddhists Drawing on new research showing the importance of social support to healthy aging and the risks associated with loneliness and isolation, the author encourages the reader to plan for a future with strong connections. Baker explores whether individuals in declining health can really stay rooted in their communities through the end of life and concludes by examining the challenge of expanding the home-care workforce and the potential of new technologies like webcams and assistive robots. This book is the recipient of the annual Norman L. and Roselea J. Goldberg Prize for the best project in the area of medicine.

How to Win Friends and Influence People

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Publisher : ببلومانيا للنشر والتوزيع
ISBN 13 :
Total Pages : 304 pages
Book Rating : 4./5 ( download)

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Book Synopsis How to Win Friends and Influence People by :

Download or read book How to Win Friends and Influence People written by and published by ببلومانيا للنشر والتوزيع. This book was released on 2024-02-17 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: You can go after the job you want…and get it! You can take the job you have…and improve it! You can take any situation you’re in…and make it work for you! Since its release in 1936, How to Win Friends and Influence People has sold more than 30 million copies. Dale Carnegie’s first book is a timeless bestseller, packed with rock-solid advice that has carried thousands of now famous people up the ladder of success in their business and personal lives. As relevant as ever before, Dale Carnegie’s principles endure, and will help you achieve your maximum potential in the complex and competitive modern age. Learn the six ways to make people like you, the twelve ways to win people to your way of thinking, and the nine ways to change people without arousing resentment.

The Silence of Our Friends

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Publisher : Macmillan
ISBN 13 : 1596436182
Total Pages : 210 pages
Book Rating : 4.5/5 (964 download)

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Book Synopsis The Silence of Our Friends by : Mark Long

Download or read book The Silence of Our Friends written by Mark Long and published by Macmillan. This book was released on 2012-01-17 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: A black family and a white family in 1960s Texas find common ground during the Civil Rights Movement.

Commas are Our Friends

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Publisher :
ISBN 13 :
Total Pages : 288 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Commas are Our Friends by : Joe Devine

Download or read book Commas are Our Friends written by Joe Devine and published by . This book was released on 1989 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: A guide to the understanding and correct usage of different parts of grammar and marks of punctuation.

HOW TO WIN FRIENDS & INFLUENCE PEOPLE

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Author :
Publisher : Good Press
ISBN 13 :
Total Pages : 262 pages
Book Rating : 4.8/5 (596 download)

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Book Synopsis HOW TO WIN FRIENDS & INFLUENCE PEOPLE by : Dale Carnegie

Download or read book HOW TO WIN FRIENDS & INFLUENCE PEOPLE written by Dale Carnegie and published by Good Press. This book was released on 2023-11-26 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dale Carnegie's 'How to Win Friends & Influence People' is a timeless self-help classic that explores the art of building successful relationships through effective communication. Written in a straightforward and engaging style, Carnegie's book provides practical advice on how to enhance social skills, improve leadership qualities, and achieve personal and professional success. The book is a must-read for anyone looking to navigate social dynamics and connect with others in a meaningful way, making it a valuable resource in today's interconnected world. With anecdotal examples and actionable tips, Carnegie's work resonates with readers of all ages and backgrounds, making it a popular choice for personal development and growth. Carnegie's ability to distill complex social principles into simple, actionable steps sets this book apart as a timeless guide for building lasting relationships and influencing others positively. Readers will benefit from Carnegie's wisdom and insight, gaining valuable tools to navigate social interactions and achieve success in their personal and professional lives.

Friendfluence

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Publisher : Anchor
ISBN 13 : 0385535449
Total Pages : 288 pages
Book Rating : 4.3/5 (855 download)

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Book Synopsis Friendfluence by : Carlin Flora

Download or read book Friendfluence written by Carlin Flora and published by Anchor. This book was released on 2013-01-15 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover the unexpected ways friends influence our personalities, choices, emotions, and even physical health in this fun and compelling examination of friendship, based on the latest scientific research and ever-relatable anecdotes. Why is dinner with friends often more laughter filled and less fraught than a meal with family? Although some say it’s because we choose our friends, it’s also because we expect less of them than we do of relatives. While we’re busy scrutinizing our romantic relationships and family dramas, our friends are quietly but strongly influencing everything from the articles we read to our weight fluctuations, from our sex lives to our overall happiness levels. Evolutionary psychologists have long theorized that friendship has roots in our early dependence on others for survival. These days, we still cherish friends but tend to undervalue their role in our lives. However, the skills one needs to make good friends are among the very skills that lead to success in life, and scientific research has recently exploded with insights about the meaningful and enduring ways friendships influence us. With people marrying later—and often not at all—and more families having just one child, these relationships may be gaining in importance. The evidence even suggests that at times friends have a greater hand in our development and well-being than do our romantic partners and relatives. Friends see each other through the process of growing up, shape each other’s interests and outlooks, and, painful though it may be, expose each other’s rough edges. Childhood and adolescence, in particular, are marked by the need to create distance between oneself and one’s parents while forging a unique identity within a group of peers, but friends continue to influence us, in ways big and small, straight through old age. Perpetually busy parents who turn to friends—for intellectual stimulation, emotional support, and a good dose of merriment—find a perfect outlet to relieve the pressures of raising children. In the office setting, talking to a friend for just a few minutes can temporarily boost one’s memory. While we romanticize the idea of the lone genius, friendship often spurs creativity in the arts and sciences. And in recent studies, having close friends was found to reduce a person’s risk of death from breast cancer and coronary disease, while having a spouse was not. Friendfluence surveys online-only pals, friend breakups, the power of social networks, envy, peer pressure, the dark side of amicable ties, and many other varieties of friendship. Told with warmth, scientific rigor, and a dash of humor, Friendfluence not only illuminates and interprets the science but draws on clinical psychology and philosophy to help readers evaluate and navigate their own important friendships.

Our Country Friends

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Author :
Publisher : Random House
ISBN 13 : 1984855131
Total Pages : 337 pages
Book Rating : 4.9/5 (848 download)

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Book Synopsis Our Country Friends by : Gary Shteyngart

Download or read book Our Country Friends written by Gary Shteyngart and published by Random House. This book was released on 2021-11-02 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: NEW YORK TIMES BESTSELLER • GOOD MORNING AMERICA BUZZ PICK • ONE OF THE BEST BOOKS OF THE YEAR: The New York Times Book Review, Financial Times, The Washington Post, Time, Los Angeles Times, New York Post, Town & Country, Good Housekeeping, Kirkus Reviews “A perfect novel for these times and all times, the single textual artifact from the pandemic era I would place in a time capsule as a representation of all that is good and true and beautiful about literature.”—Molly Young, The New York Times (Editors’ Choice) Eight friends, one country house, and six months in isolation—a novel about love, friendship, family, and betrayal hailed as a “virtuoso performance” (USA Today) and “an homage to Chekhov with four romances and a finale that will break your heart” (The Washington Post) In the rolling hills of upstate New York, a group of friends and friends-of-friends gathers in a country house to wait out the pandemic. Over the next six months, new friendships and romances will take hold, while old betrayals will emerge, forcing each character to reevaluate whom they love and what matters most. The unlikely cast of characters includes a Russian-born novelist; his Russian-born psychiatrist wife; their precocious child obsessed with K-pop; a struggling Indian American writer; a wildly successful Korean American app developer; a global dandy with three passports; a Southern flamethrower of an essayist; and a movie star, the Actor, whose arrival upsets the equilibrium of this chosen family. Both elegiac and very, very funny, Our Country Friends is the most ambitious book yet by the author of the beloved bestseller Super Sad True Love Story.

The Friend (National Book Award Winner)

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Author :
Publisher : Penguin
ISBN 13 : 0735219451
Total Pages : 225 pages
Book Rating : 4.7/5 (352 download)

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Book Synopsis The Friend (National Book Award Winner) by : Sigrid Nunez

Download or read book The Friend (National Book Award Winner) written by Sigrid Nunez and published by Penguin. This book was released on 2019-02-05 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: WINNER OF THE NATIONAL BOOK AWARD FOR FICTION ONE OF THE NEW YORK TIMES’S 100 BEST BOOKS OF THE 21ST CENTURY A NEW YORK TIMES BESTSELLER "A beautiful book . . . a world of insight into death, grief, art, and love." —Wall Street Journal "A penetrating, moving meditation on loss, comfort, memory . . . Nunez has a wry, withering wit." —NPR "Dry, allusive and charming . . . the comedy here writes itself.” —The New York Times A moving story of love, friendship, grief, healing, and the magical bond between a woman and her dog. When a woman unexpectedly loses her lifelong best friend and mentor, she finds herself burdened with the unwanted dog he has left behind. Her own battle against grief is intensified by the mute suffering of the dog, a huge Great Dane traumatized by the inexplicable disappearance of its master, and by the threat of eviction: dogs are prohibited in her apartment building. While others worry that grief has made her a victim of magical thinking, the woman refuses to be separated from the dog except for brief periods of time. Isolated from the rest of the world, increasingly obsessed with the dog's care, determined to read its mind and fathom its heart, she comes dangerously close to unraveling. But while troubles abound, rich and surprising rewards lie in store for both of them. Elegiac and searching, The Friend is both a meditation on loss and a celebration of human-canine devotion.

Our Friends the Enemies

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Author :
Publisher : Harvard University Press
ISBN 13 : 0674972317
Total Pages : 417 pages
Book Rating : 4.6/5 (749 download)

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Book Synopsis Our Friends the Enemies by : Christine Haynes

Download or read book Our Friends the Enemies written by Christine Haynes and published by Harvard University Press. This book was released on 2018-11-05 with total page 417 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Napoleonic wars did not end with Waterloo. That famous battle was just the beginning of a long, complex transition to peace. After a massive invasion of France by more than a million soldiers from across Europe, the Allied powers insisted on a long-term occupation of the country to guarantee that the defeated nation rebuild itself and pay substantial reparations to its conquerors. Our Friends the Enemies provides the first comprehensive history of the post-Napoleonic occupation of France and its innovative approach to peacemaking. From 1815 to 1818, a multinational force of 150,000 men under the command of the Duke of Wellington occupied northeastern France. From military, political, and cultural perspectives, Christine Haynes reconstructs the experience of the occupiers and the occupied in Paris and across the French countryside. The occupation involved some violence, but it also promoted considerable exchange and reconciliation between the French and their former enemies. By forcing the restored monarchy to undertake reforms to meet its financial obligations, this early peacekeeping operation played a pivotal role in the economic and political reconstruction of France after twenty-five years of revolution and war. Transforming former European enemies into allies, the mission established Paris as a cosmopolitan capital and foreshadowed efforts at postwar reconstruction in the twentieth century.

The Things We Do to Our Friends

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Publisher : Bantam
ISBN 13 : 059349718X
Total Pages : 353 pages
Book Rating : 4.5/5 (934 download)

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Book Synopsis The Things We Do to Our Friends by : Heather Darwent

Download or read book The Things We Do to Our Friends written by Heather Darwent and published by Bantam. This book was released on 2024-01-09 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: INTERNATIONAL BESTSELLER • She’s an outsider desperate to belong, but the cost of entry might be her deepest secret in this intoxicating debut about a clique of dangerously ambitious students, “perfect for fans of dark academia stories like The Secret History and If We Were Villains” (Cosmopolitan). “One of the best suspense debuts I’ve read in years . . . Heather Darwent delivers one artful tease after another until you are completely lost in this labyrinth of clever women and obsessive friendship.”—Julia Heaberlin, bestselling author of We Are All the Same in the Dark Edinburgh, Scotland: a moody city of labyrinthine alleyways, oppressive fog, and buried history; the ultimate destination for someone with something to hide. Perfect for Clare, then, who arrives utterly alone and yearning to reinvent herself. And what better place to conceal the secrets of her past than at the university in the heart of the fabled, cobblestoned Old Town? When Clare meets Tabitha, a charismatic, beautiful, and intimidatingly rich girl from her art history class, she knows she’s destined to become friends with her and her exclusive circle: raffish Samuel, shrewd Ava, and pragmatic Imogen. Clare is immediately drawn into their libertine world of sophisticated dinner parties and summers in France. The new life she always envisioned for herself has seemingly begun. Then Tabitha reveals a little project she’s been working on, one that she needs Clare’s help with. Even though it goes against everything Clare has tried to repent for. Even though their intimacy begins to darken into codependence. But as Clare starts to realize just what her friends are capable of, it’s already too late. Because they’ve taken the plunge. They’re so close to attaining everything they want. And there’s no going back. Reimagining the classic themes of obsession and ambition with an original and sinister edge, The Things We Do to Our Friends is a seductive thriller about the toxic battle between those who have and those who covet—between the desire to truly belong and the danger of being truly known.

Our Best Friends

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Author :
Publisher :
ISBN 13 : 9780448143439
Total Pages : 14 pages
Book Rating : 4.1/5 (434 download)

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Book Synopsis Our Best Friends by : Gyo Fujikawa

Download or read book Our Best Friends written by Gyo Fujikawa and published by . This book was released on 1977 with total page 14 pages. Available in PDF, EPUB and Kindle. Book excerpt: Three children and their pets meet, become friends, and quarrel and laugh and love each other like dear friends do.

Helping Our Animal Friends

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Publisher :
ISBN 13 : 9780870445590
Total Pages : 38 pages
Book Rating : 4.4/5 (455 download)

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Book Synopsis Helping Our Animal Friends by : Judith E. Rinard

Download or read book Helping Our Animal Friends written by Judith E. Rinard and published by . This book was released on 1985 with total page 38 pages. Available in PDF, EPUB and Kindle. Book excerpt: Children demonstrate proper care of pets and of sick or helpless wild animals who may need our help from time to time.

Friends

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Publisher : Little, Brown Book Group
ISBN 13 : 1408711729
Total Pages : 416 pages
Book Rating : 4.4/5 (87 download)

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Book Synopsis Friends by : Robin Dunbar

Download or read book Friends written by Robin Dunbar and published by Little, Brown Book Group. This book was released on 2021-03-04 with total page 416 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Fascinating...In essence, the number and quality of our friendships may have a bigger influence on our happiness, health and mortality risk than anything else in life save for giving up smoking' Guardian, Book of the Day Friends matter to us, and they matter more than we think. The single most surprising fact to emerge out of the medical literature over the last decade or so has been that the number and quality of the friendships we have has a bigger influence on our happiness, health and even mortality risk than anything else except giving up smoking. Robin Dunbar is the world-renowned psychologist and author who famously discovered Dunbar's number: how our capacity for friendship is limited to around 150 people. In Friends, he looks at friendship in the round, at the way different types of friendship and family relationships intersect, or at the complex of psychological and behavioural mechanisms that underpin friendships and make them possible - and just how complicated the business of making and keeping friends actually is. Mixing insights from scientific research with first person experiences and culture, Friends explores and integrates knowledge from disciplines ranging from psychology and anthropology to neuroscience and genetics in a single magical weave that allows us to peer into the incredible complexity of the social world in which we are all so deeply embedded. Working at the coalface of the subject at both research and personal levels, Robin Dunbar has written the definitive book on how and why we are friends.

Winning on Purpose

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Publisher : Harvard Business Press
ISBN 13 : 1647821797
Total Pages : 159 pages
Book Rating : 4.6/5 (478 download)

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Book Synopsis Winning on Purpose by : Fred Reichheld

Download or read book Winning on Purpose written by Fred Reichheld and published by Harvard Business Press. This book was released on 2021-12-07 with total page 159 pages. Available in PDF, EPUB and Kindle. Book excerpt: Great leaders embrace a higher purpose to win. The Net Promoter System shines as their guiding star. Few management ideas have spread so far and wide as the Net Promoter System (NPS). Since its conception almost two decades ago by customer loyalty guru Fred Reichheld, thousands of companies around the world have adopted it—from industrial titans such as Mercedes-Benz and Cummins to tech giants like Apple and Amazon to digital innovators such as Warby Parker and Peloton. Now, Reichheld has raised the bar yet again. In Winning on Purpose, he demonstrates that the primary purpose of a business should be to enrich the lives of its customers. Why? Because when customers feel this love, they come back for more and bring their friends—generating good profits. This is NPS 3.0 and it puts a new take on the age-old Golden Rule—treat customers the way you would want a loved one treated—at the heart of enduring business success. As the compelling examples in this book illustrate, companies with superior NPS consistently deliver higher returns to shareholders across a wide array of industries. But winning on purpose isn't easy. Reichheld also explains why many NPS practitioners achieve just a small fraction of the system's full potential, and he presents the newest thinking and best practices for doing NPS right. He unveils the Earned Growth Rate (EGR): the first reliable, complementary accounting measure that can truly leverage the power of NPS. With keen insight and moving personal stories, Reichheld advances the thinking and practice of NPS. Winning on Purpose is your indispensable guide for inspiring customer love within your own teams and using Net Promoter to achieve both personal and business success.

The SheepOver

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Author :
Publisher : Little, Brown Books for Young Readers
ISBN 13 : 0316273546
Total Pages : 45 pages
Book Rating : 4.3/5 (162 download)

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Book Synopsis The SheepOver by : Jennifer Churchman

Download or read book The SheepOver written by Jennifer Churchman and published by Little, Brown Books for Young Readers. This book was released on 2016-01-26 with total page 45 pages. Available in PDF, EPUB and Kindle. Book excerpt: Meet the adorable orphan lamb Sweet Pea and discover why her true story has become a picture book phenomenon and enchanted readers of all ages! One cold winter night, Sweet Pea the orphan lamb becomes very sick. Everyone in the farmyard is worried about her! Under the watchful care of Farmer John, Laddie the sheepdog, and Dr. Alison the mobile veterinarian, she slowly recovers. Dr. Alison tells Sweet Pea she can have a sleepover to celebrate as soon as she is well again. When the day finally comes, her closest friends Sunny, Prem, and Violet join her in the greenhouse for a fun and imaginative "SheepOver" celebration. This charming story of caring and friendship by farm owners John and Jennifer Churchman, brought to life with John's entrancing photo-illustrations, will enchant readers young and old. In the words of one of her many fans, "Sweet Pea brings a calming, authentic joy to my life that makes me laugh, cry and gives me hope that all is well in the world. . . . Everyone needs a little Sweet Pea in their lives!"