The Very Best Of Service

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Thank You for My Service

Author : Mat Best
Publisher : Bantam
ISBN 13 : 1524796492
Total Pages : 240 pages
Book Rating : 4.5/5 (247 download)

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Book Synopsis Thank You for My Service by : Mat Best

Download or read book Thank You for My Service written by Mat Best and published by Bantam. This book was released on 2019-08-20 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: NEW YORK TIMES BESTSELLER • The unapologetic, laugh-your-ass-off military memoir both vets and civilians have been waiting for, from a five-tour Army Ranger turned YouTube phenomenon and zealous advocate for veterans Members of the military’s special operations branches share a closely guarded secret: They love their jobs. They relish the opportunity to fight. They are thankful for it, even, and hopeful that maybe, possibly, they’ll also get to kill a bunch of bad guys while they’re at it. You don’t necessarily need to thank them for their service—the pleasure is all theirs. In this hilarious and personal memoir, readers ride shotgun alongside former Army Ranger and private military contractor and current social media phenomenon Mat Best, into the action and its aftermath, both abroad and at home. From surviving a skin infection in the swampy armpit of America (aka Columbus, Georgia) to kicking down doors on the outskirts of Ramadi, from blowing up a truck full of enemy combatants to witnessing the effects of a suicide bombing right in front of your face, Thank You for My Service gives readers who love America and love the good guys fresh insight into what it’s really like inside the minds of the men and women on the front lines. It’s also a sobering yet steadying glimpse at life for veterans after the fighting stops, when the enemy becomes self-doubt or despair and you begin to wonder why anyone should be thanking you for anything, least of all your service. How do you keep going when something you love turns you into somebody you hate? For veterans and their friends and families, Thank You for My Service will offer comfort, in the form of a million laughs, and counsel, as a blueprint for what to do after the war ends and the real fight begins. And for civilians, this is the insider account of military life you won’t find anywhere else, told with equal amounts of heart and balls. It’s Deadpool meets Captain America, except one went to business school and one went to therapy, and it’s anyone’s guess which is which.

The Best Service is No Service

Author : Bill Price
Publisher : John Wiley & Sons
ISBN 13 : 1118039394
Total Pages : 341 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis The Best Service is No Service by : Bill Price

Download or read book The Best Service is No Service written by Bill Price and published by John Wiley & Sons. This book was released on 2011-09-14 with total page 341 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this groundbreaking book, Bill Price and David Jaffe offer a new, game-changing approach, showing how managers are taking the wrong path and are using the wrong metrics to measure customer service. Customer service, they assert, is only needed when a company does something wrong—eliminating the need for service is the best way to satisfy customers. To be successful, companies need to treat service as a data point of dysfunction and figure what they need to do to eliminate the demand. The Best Service Is No Service outlines these seven principles to deliver the best service that ultimately leads to "no service": Eliminate dumb contacts Create engaging self-service Be proactive Make it easy to contact your company Own the actions across the company Listen and act Deliver great service experiences

The Best of Robert Service

Author : Robert William Service
Publisher : New York : Dodd, dMead
ISBN 13 : 9780770000172
Total Pages : 228 pages
Book Rating : 4.0/5 (1 download)

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Book Synopsis The Best of Robert Service by : Robert William Service

Download or read book The Best of Robert Service written by Robert William Service and published by New York : Dodd, dMead. This book was released on 1953 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: More Than 100 Of His Poems From The Yukon Ballads To Bohemian Paris And The World War.

Quest for the Best

Author : Stanley Marcus
Publisher : University of North Texas Press
ISBN 13 : 9781574411379
Total Pages : 260 pages
Book Rating : 4.4/5 (113 download)

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Book Synopsis Quest for the Best by : Stanley Marcus

Download or read book Quest for the Best written by Stanley Marcus and published by University of North Texas Press. This book was released on 2001 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Quest for the Best is not just a nostalgic look, however, at the age of handcrafted elegance. Marcus gives good advice on how consumers can educate themselves about the best, demand it, and get it. He describes his own experiences with the best in chapters such as "The Things You Love to Touch" and "Bed and Board." Witty, urbane, but always accessible, Marcus is a joy to read."--BOOK JACKET.

Some of My Best Friends

Author : Tajja Isen
Publisher : Simon and Schuster
ISBN 13 : 1982178442
Total Pages : 240 pages
Book Rating : 4.9/5 (821 download)

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Book Synopsis Some of My Best Friends by : Tajja Isen

Download or read book Some of My Best Friends written by Tajja Isen and published by Simon and Schuster. This book was released on 2022-04-19 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: A fearless, “funny, poignant, and super-smart” (Ms. magazine) essay collection about race, justice, and the limits of good intentions. In this “inspiring, determined work of personal narrative and cultural criticism” (Saeed Jones, author of How We Fight for Our Lives), essayist and award-winning voice actor Tajja Isen explores the absurdity of living in a world that has grown fluent in the language of social justice but doesn’t always follow through. These nine daring essays explore the sometimes troubling and often awkward nature of that discord. Some of My Best Friends takes on subjects including the cartoon industry’s pivot away from colorblind casting, the pursuit of diverse representation in the literary world, the law’s refusal to see inequality, and the cozy fictions of nationalism. Throughout, Isen “shows a bracing willingness to tackle sensitive issues that others often sweep under a rug” (Kirkus Reviews, starred review). In the spirit of Zadie Smith, Cathy Park Hong, and Jia Tolentino, Isen interlaces cultural criticism with her lived experience to explore the gaps between what we say and what we do, what we do and what we value, what we value and what we demand.

The Very Best of Robert Service

Author : Robert William Service
Publisher :
ISBN 13 : 9781578331772
Total Pages : 216 pages
Book Rating : 4.3/5 (317 download)

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Book Synopsis The Very Best of Robert Service by : Robert William Service

Download or read book The Very Best of Robert Service written by Robert William Service and published by . This book was released on 2002-01-01 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: Over 100 poems portray the trials and tribulations of Gold Rush pioneers, as well as Service's days in France and his experiences serving in World War I in the American Ambulance Corps. Some favorites include, The Cremation of Sam McGee, The Law of the Yukon, The Shooting of Dan McGrew and Bessie's Boil.

Top Five Regrets of the Dying

Author : Bronnie Ware
Publisher : Hay House, Inc
ISBN 13 : 1401956009
Total Pages : 322 pages
Book Rating : 4.4/5 (19 download)

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Book Synopsis Top Five Regrets of the Dying by : Bronnie Ware

Download or read book Top Five Regrets of the Dying written by Bronnie Ware and published by Hay House, Inc. This book was released on 2019-08-13 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: Revised edition of the best-selling memoir that has been read by over a million people worldwide with translations in 29 languages. After too many years of unfulfilling work, Bronnie Ware began searching for a job with heart. Despite having no formal qualifications or previous experience in the field, she found herself working in palliative care. During the time she spent tending to those who were dying, Bronnie's life was transformed. Later, she wrote an Internet blog post, outlining the most common regrets that the people she had cared for had expressed. The post gained so much momentum that it was viewed by more than three million readers worldwide in its first year. At the request of many, Bronnie subsequently wrote a book, The Top Five Regrets of the Dying, to share her story. Bronnie has had a colourful and diverse life. By applying the lessons of those nearing their death to her own life, she developed an understanding that it is possible for everyone, if we make the right choices, to die with peace of mind. In this revised edition of the best-selling memoir that has been read by over a million people worldwide, with translations in 29 languages, Bronnie expresses how significant these regrets are and how we can positively address these issues while we still have the time. The Top Five Regrets of the Dying gives hope for a better world. It is a courageous, life-changing book that will leave you feeling more compassionate and inspired to live the life you are truly here to live.

The Civil Service Record

Author : Arthur Hobart
Publisher :
ISBN 13 :
Total Pages : 658 pages
Book Rating : 4.:/5 (26 download)

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Book Synopsis The Civil Service Record by : Arthur Hobart

Download or read book The Civil Service Record written by Arthur Hobart and published by . This book was released on 1888 with total page 658 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Report

Author : New York (N.Y.). Board of Estimate. Committee on inquiry into the Departments of health, charities, and Bellevue and allied hospitals in the city of New York
Publisher :
ISBN 13 :
Total Pages : 816 pages
Book Rating : 4.:/5 (35 download)

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Book Synopsis Report by : New York (N.Y.). Board of Estimate. Committee on inquiry into the Departments of health, charities, and Bellevue and allied hospitals in the city of New York

Download or read book Report written by New York (N.Y.). Board of Estimate. Committee on inquiry into the Departments of health, charities, and Bellevue and allied hospitals in the city of New York and published by . This book was released on 1913 with total page 816 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Customer Service Best Practices

Author : Ron Zemke
Publisher : Human Resource Development
ISBN 13 : 9780874254433
Total Pages : 502 pages
Book Rating : 4.2/5 (544 download)

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Book Synopsis Customer Service Best Practices by : Ron Zemke

Download or read book Customer Service Best Practices written by Ron Zemke and published by Human Resource Development. This book was released on 1998 with total page 502 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Amaze Every Customer Every Time

Author : Shep Hyken
Publisher : Greenleaf Book Group
ISBN 13 : 1626340102
Total Pages : 249 pages
Book Rating : 4.6/5 (263 download)

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Book Synopsis Amaze Every Customer Every Time by : Shep Hyken

Download or read book Amaze Every Customer Every Time written by Shep Hyken and published by Greenleaf Book Group. This book was released on 2013-09-03 with total page 249 pages. Available in PDF, EPUB and Kindle. Book excerpt: You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business—in any market and any economy. Renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. All transformations require a role model, and Shep has found the perfect role model to inspire your team: Ace Hardware. Ace was named as one of the top ten customer service brands in America by Businessweek and ranked highest in its industry for customer satisfaction. Through revealing stories from Ace’s over-the-top work with customers, Shep explores the five tactical areas of customer amazement: leadership, culture, one-on-one, competitive edge, and community. Delivering amazing service requires everyone in your organization to step up and be a leader. It doesn’t take a title. It takes the right set of tools and principles. To help you empower employees at all levels, Shep brings the content to a deeply practical level. His 52 Amazement Tools—like “Ask the extra question” and “Focus on the customer, not the money”—are simple, clear, useful for almost anybody, and supported with compelling research and stories. Between these covers, you will find the tools and tactics you need to transform your company into a seriously customer-focused operation that will amaze every customer every time.

Merchants Trade Journal

Author :
Publisher :
ISBN 13 :
Total Pages : 788 pages
Book Rating : 4.:/5 (318 download)

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Book Synopsis Merchants Trade Journal by :

Download or read book Merchants Trade Journal written by and published by . This book was released on 1914 with total page 788 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Best NOC and Service Desk Operations BOOK EVER!

Author : Erick Simpson
Publisher :
ISBN 13 : 9780978894337
Total Pages : 486 pages
Book Rating : 4.8/5 (943 download)

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Book Synopsis The Best NOC and Service Desk Operations BOOK EVER! by : Erick Simpson

Download or read book The Best NOC and Service Desk Operations BOOK EVER! written by Erick Simpson and published by . This book was released on 2009-10-01 with total page 486 pages. Available in PDF, EPUB and Kindle. Book excerpt: The fourth publication in MSP University's bestselling Managed Services series reveals how to build, staff, and maintain a NOC and Service Desk effectively and profitably, along with best practices and techniques to increase efficiencies and net profits for these critical service delivery business units.

The Best I. T. Service Delivery BOOK EVER!

Author : Erick Simpson
Publisher : Intelligent Enterprise
ISBN 13 : 9780978894320
Total Pages : 576 pages
Book Rating : 4.8/5 (943 download)

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Book Synopsis The Best I. T. Service Delivery BOOK EVER! by : Erick Simpson

Download or read book The Best I. T. Service Delivery BOOK EVER! written by Erick Simpson and published by Intelligent Enterprise. This book was released on 2008-09-01 with total page 576 pages. Available in PDF, EPUB and Kindle. Book excerpt: The third publication in MSP University's bestselling Managed Services Series, this edition covers all aspects of delivering I.T. and technical services to end-customers through four types of service delivery models.

The Amazement Revolution

Author : Shep Hyken
Publisher : Greenleaf Book Group
ISBN 13 : 1608321061
Total Pages : 204 pages
Book Rating : 4.6/5 (83 download)

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Book Synopsis The Amazement Revolution by : Shep Hyken

Download or read book The Amazement Revolution written by Shep Hyken and published by Greenleaf Book Group. This book was released on 2011 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: What is the amazement revolution? It is the culture that can drive any organisation -- from one employee to tens of thousands -- to focus completely on delivering an amazing customer-service experience. In this sequel to the Wall Street Journal best-selling book "The Cult of the Customer", Shep Hyken shares seven powerful strategies that any organisation can implement to create greater customer and employee loyalty. In a tough, competitive, and price-sensitive economy, customer service is one of the most essential tools to separate your business from the competition. These strategies work, as evidenced by the more than seventy case studies and examples that Hyken shares throughout the book. These examples provide dozens of lessons that can and should be implemented immediately. Corporate and industry clients from all over the world have tapped into the expertise of Shep Hyken. His client list is a who's who in the business world. As an author and speaker, Hyken is known for his simple and direct strategies that help his clients build successful, customer-focused organisations.

Telephony

Author :
Publisher :
ISBN 13 :
Total Pages : 794 pages
Book Rating : 4.:/5 (31 download)

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Book Synopsis Telephony by :

Download or read book Telephony written by and published by . This book was released on 1923 with total page 794 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Thank You for Your Service

Author : David Finkel
Publisher : Macmillan + ORM
ISBN 13 : 0374710961
Total Pages : 272 pages
Book Rating : 4.3/5 (747 download)

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Book Synopsis Thank You for Your Service by : David Finkel

Download or read book Thank You for Your Service written by David Finkel and published by Macmillan + ORM. This book was released on 2013-10-01 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now a Major Motion Picture Directed by American Sniper Writer Jason Hall and Starring Miles Teller No journalist has reckoned with the psychology of war as intimately as David Finkel. In The Good Soldiers, his bestselling account from the front lines of Baghdad, Finkel embedded with the men of the 2-16 Infantry Battalion as they carried out the infamous “surge”. Now, in Thank You for Your Service, Finkel tells the true story of those men as they return home from the front-lines of Baghdad and struggle to reintegrate--both into their family lives and into American society at large. Finkel is with these veterans in their most intimate, painful, and hopeful moments as they try to recover, and in doing so, he creates an indelible, essential portrait of what life after war is like--not just for these soldiers, but for their wives, widows, children, and friends, and for the professionals who are truly trying, and to a great degree failing, to undo the damage that has been done. Thank You for Your Service is an act of understanding, and it offers a more complete picture than we have ever had of two essential questions: When we ask young men and women to go to war, what are we asking of them? And when they return, what are we thanking them for? “Finkel sketches a panoramic view of postwar life....A book that every American should read.” —Jake Tapper, Los Angeles Times Finalist for the National Book Critics Circle Award, the Los Angeles Times Book Prize, and the New York Public Library Helen Bernstein Award for Excellence in Journalism. One of Ten Favorite Books of 2013 by Michiko Kakutani (The New York Times), a Washington Post Top Ten Book of the Year, and a New York Times Book Review Notable Book of the Year