The Trust Equation

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The Trusted Advisor

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Author : David H. Maister
Publisher : Simon and Schuster
ISBN 13 : 147110964X
Total Pages : 234 pages
Book Rating : 4.4/5 (711 download)

Book Synopsis The Trusted Advisor by : David H. Maister

Download or read book The Trusted Advisor written by David H. Maister and published by Simon and Schuster. This book was released on 2012-12-11 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: Beside talent and a sterling portfolio, what can world-class consultants like Deloitte & Touche, Societe General and Towers Perrin boast has helped them achieve success in our entrepreneurial economy? They all have the inside track on the indispensable "Trusted Advisor" model for client relationships, created by renowned experts Charles Green and Robert Galford. Now Green and Galford have teamed up with the acclaimed David Maister in order to help their latest high-profile, fast-forward client: you. In this straightforward guide, Maister, Green and Galford show readers that the key to professional success goes well beyond technical mastery or expertise. Today, it's all about the vital ability to earn the client's trust and thereby win the ability to influence them. In these high risk times, trust is more valuable than gold. With this critical, highly detailed and accessible resource, readers will learn the five crucial steps for developing, managing and improving client confidence. For both emerging and established entrepreneurs and consultants, THE TRUSTED ADVISOR is the first truly indispensable business book of the decade.

The Trusted Advisor Fieldbook

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Author : Charles H. Green
Publisher : John Wiley & Sons
ISBN 13 : 1118085647
Total Pages : 295 pages
Book Rating : 4.1/5 (18 download)

Book Synopsis The Trusted Advisor Fieldbook by : Charles H. Green

Download or read book The Trusted Advisor Fieldbook written by Charles H. Green and published by John Wiley & Sons. This book was released on 2011-11-15 with total page 295 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical guide to being a trusted advisor for leaders in any industry In this hands-on successor to the popular book The Trusted Advisor, you'll find answers to pervasive questions about trust and leadership—such as how to develop business with trust, nurture trust-based relationships, build and run a trustworthy organization, and develop your trust skill set. This pragmatic workbook delivers everyday tools, exercises, resources, and actionable to-do lists for the wide range of situations a trusted advisor inevitably encounters. The authors speak in concrete terms about how to dramatically improve your results in sales, relationship management, and organizational performance. Your success as a leader will always be based on the degree to which you are trusted by your stakeholders. Each chapter offers specific ways to train your thinking and your habits in order to earn the trust that is necessary to be influential, successful, and known as someone who makes a difference. Self-administered worksheets and coaching questions provide immediate insights into your current business challenges Real-life examples demonstrate proven ways to "walk the talk" Action plans bridge the gap between insights and outcomes Put the knowledge and practices in this fieldbook to work, and you'll be someone who earns trust quickly, consistently, and sustainably—in business and in life.

The Impact Equation

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Author : Chris Brogan
Publisher : Penguin
ISBN 13 : 1101572434
Total Pages : 297 pages
Book Rating : 4.1/5 (15 download)

Book Synopsis The Impact Equation by : Chris Brogan

Download or read book The Impact Equation written by Chris Brogan and published by Penguin. This book was released on 2012-10-25 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Anyone can write a blog post, but not everyone can get it liked thirty-five thousand times, and not everyone can get seventy-five thousand subscribers. But the reason we’ve done these things isn’t because we’re special. It’s because we tried and failed, the same way you learn to ride a bike. We tried again and again, and now we have an idea how to get from point A to point B faster because of it.” Three short years ago, when Chris Brogan and Julien Smith wrote their bestseller, Trust Agents, being interesting and human on the Web was enough to build a significant audience. But now, everybody has a platform. The problem is that most of them are just making noise. In The Impact Equation, Brogan and Smith show that to make people truly care about what you have to say, you need more than just a good idea, trust among your audience, or a certain number of followers. You need a potent mix of all of the above and more. Use the Impact Equation to figure out what you’re doing right and wrong. Apply it to a blog, a tweet, a video, or a mainstream-media advertising campaign. Use it to explain why a feature in a national newspaper that reaches millions might have less impact than a blog post that reaches a thousand passionate subscribers. Consider the phenomenally successful British singer Adele. For most musicians, onstage banter basically consists of yelling “Hello, Cleveland!” But Adele connects with her audience, pausing between songs to discuss a falling-out with her friends, or the drama of a break up. Each of these moments comes off as if she were talking directly with you, and you can easily relate. Adele has Impact. As the traditional channels for marketing, selling, and influencing disappear and more people interact mainly online, the very nature of attention is changing. The Impact Equation will give you the tools and metrics that guarantee your message will be heard.

The Trust Equation

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Author : Steven Drozdeck
Publisher :
ISBN 13 : 9780974517520
Total Pages : 164 pages
Book Rating : 4.5/5 (175 download)

Book Synopsis The Trust Equation by : Steven Drozdeck

Download or read book The Trust Equation written by Steven Drozdeck and published by . This book was released on 2003-08 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Large-Scale Scrum

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Author : Craig Larman
Publisher : Addison-Wesley Professional
ISBN 13 : 0133813118
Total Pages : 374 pages
Book Rating : 4.1/5 (338 download)

Book Synopsis Large-Scale Scrum by : Craig Larman

Download or read book Large-Scale Scrum written by Craig Larman and published by Addison-Wesley Professional. This book was released on 2016-09-30 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Go-To Resource for Large-Scale Organizations to Be Agile Rather than asking, “How can we do agile at scale in our big complex organization?” a different and deeper question is, “How can we have the same simple structure that Scrum offers for the organization, and be agile at scale rather than do agile?” This profound insight is at the heart of LeSS (Large-Scale Scrum). In Large-Scale Scrum: More with LeSS, Craig Larman and Bas Vodde have distilled over a decade of experience in large-scale LeSS adoptions towards a simpler organization that delivers more flexibility with less complexity, more value with less waste, and more purpose with less prescription. Targeted to anyone involved in large-scale development, Large-Scale Scrum: More with LeSS, offers straight-to-the-point guides for how to be agile at scale, with LeSS. It will clearly guide you to Adopt LeSS Structure a large development organization for customer value Clarify the role of management and Scrum Master Define what your product is, and why Be a great Product Owner Work with multiple whole-product focused feature teams in one Sprint that produces a shippable product Coordinate and integrate between teams Work with multi-site teams

The Trusted Leader

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Author : Robert M. Galford
Publisher : Simon and Schuster
ISBN 13 : 1439108293
Total Pages : 417 pages
Book Rating : 4.4/5 (391 download)

Book Synopsis The Trusted Leader by : Robert M. Galford

Download or read book The Trusted Leader written by Robert M. Galford and published by Simon and Schuster. This book was released on 2003-01-09 with total page 417 pages. Available in PDF, EPUB and Kindle. Book excerpt: As today's headlines remind us, trust is the hot-button issue in business today, especially for investors, managers, workers, and consumers. More than ever before, the success of an organization depends on leadership that fosters strong connections across teams and among bosses, colleagues, and subordinates. Companies are in urgent need of trusted leaders, but how can managers meet that need? "Be trustworthy" is the short, logical answer, of course. But being trustworthy and building trust in an organization are not one and the same thing. The former is an inherent part of a person; the latter requires developed talent and considerable skill. Based on highly specific research and experience that covers a wide spectrum of managers and organizations, The Trusted Leader identifies the three critical types of trust that leaders need to master: strategic trust, organizational trust, and personal trust. It introduces a practical and effective formula for building organizational confidence, and provides a unique analysis of the obstacles to trust and the sources of resistance to the building of trust inside organizations. Through a series of interactive exercises, executives will learn how to determine where trust is missing and how it can be supplemented in people, departments, and even whole companies. Perhaps most timely are the book's series of diagnostic tools and skills that help executives rebuild trust that has been broken or betrayed. As business insiders and authors Robert Galford and Anne Seibold Drapeau show, trust inside a company provides focus, fuels passion, fosters innovation, and helps employers to hire and retain the best employees. Trust inside, the authors argue, also builds trust outside by gaining credibility with today's skeptical consumer. Trust is all too frequently overlooked in other leadership books, and is even more important today as companies face uncertain customer demands and the pressures to compete successfully in a whiplash market. Crises, restructurings, mergers, downturns, and executive departures are often trust-destroyers. The Trusted Leader examines those defining moments, and helps leaders turn such situations into trust-building experiences, creating a culture and legacy of trust throughout the organization at large. Rich in true stories, examples, and practical advice, The Trusted Leader guides leaders on how to climb the ladder of trust and how to secure their legacy as trusted leaders. For managers of all levels, The Trusted Leader is the only comprehensive guide for building trust inside an organization -- the key to every company's long-term survival and success.

Trust-Based Selling

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Author : Charles H. Green
Publisher : McGraw Hill Professional
ISBN 13 : 0071502165
Total Pages : 287 pages
Book Rating : 4.0/5 (715 download)

Book Synopsis Trust-Based Selling by : Charles H. Green

Download or read book Trust-Based Selling written by Charles H. Green and published by McGraw Hill Professional. This book was released on 2005-12-08 with total page 287 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sales based on trust are uniquely powerful. Learn from Charles Green, co-author of the bestseller The Trusted Advisor how to deserve and, therefore, earn a buyer’s trust. Buyers prefer to buy from people they trust. However, salespeople are often mistrusted. Trust-Based Selling shows how trust between buyer and seller is created and explains how both sides benefit from it. Heavy with practical examples and suggestions, the book reveals why trust goes hand-in-hand with profit; how trust differentiates you from other sellers; and how to create trust in negotiations, closings, and when answering the six toughest sales questions. Trust-Based Selling is a must for anyone in sales, is especially invaluable for sellers of complex, intangible services.

The Trust Mandate

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Author : Herman Brodie
Publisher :
ISBN 13 : 0857197622
Total Pages : 0 pages
Book Rating : 4.8/5 (571 download)

Book Synopsis The Trust Mandate by : Herman Brodie

Download or read book The Trust Mandate written by Herman Brodie and published by . This book was released on 2019-05-07 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This groundbreaking new book answers an essential question: why is it that a fund client selects, or an investment consultant recommends, one asset manager over another when the two are, on paper at least, very similar? Also, why is it that some asset managers maintain their mandates during difficult periods in the cycle and others don't, even though their performances are identical? Authors Herman Brodie and Klaus Harnack investigated the drivers of these selection decisions and uncovered that so-called 'soft' factors play the primary role - even more so for consultants than for end-clients. They also discovered that these soft factors are essentially the means clients use to judge an asset manager's benevolent intentions, one of the two dimensions of the universal human evaluation more commonly known as trust. Backed by compelling data and research from multiple disciplines, The Trust Mandate breaks open the science of trust for asset managers, revealing the systematic steps clients take in their search for evidence of good intentions - the essential, but often missing, component in business relationships. It also shows how trusted managers are able to win more clients, keep them longer, merit good recommendations, allowed to take more risks, and justify higher fees. The clients of trusted managers enjoy reduced anxiety, earn higher long-run returns, and avoid costly and pointless transitions from firm to firm. So high-trust relationships are a genuine win-win situation. Yet the task of initiating and nurturing them falls squarely on the service provider. Asset managers must learn to convey their good intentions. The Trust Mandate shows why - and how - in unprecedented detail.

The SPEED of Trust

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Author : Stephen R. Covey
Publisher : Simon and Schuster
ISBN 13 : 1416549005
Total Pages : 400 pages
Book Rating : 4.4/5 (165 download)

Book Synopsis The SPEED of Trust by : Stephen R. Covey

Download or read book The SPEED of Trust written by Stephen R. Covey and published by Simon and Schuster. This book was released on 2008-02-05 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explains how trust is a key catalyst for personal and organizational success in the twenty-first century, in a guide for businesspeople that demonstrates how to inspire trust while overcoming bureaucratic obstacles.

Trust and Trustworthiness

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Author : Russell Hardin
Publisher : Russell Sage Foundation
ISBN 13 : 1610442717
Total Pages : 257 pages
Book Rating : 4.6/5 (14 download)

Book Synopsis Trust and Trustworthiness by : Russell Hardin

Download or read book Trust and Trustworthiness written by Russell Hardin and published by Russell Sage Foundation. This book was released on 2002-03-21 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: What does it mean to "trust?" What makes us feel secure enough to place our confidence—even at times our welfare—in the hands of other people? Is it possible to "trust" an institution? What exactly do people mean when they claim to "distrust" their governments? As difficult as it may be to define, trust is essential to the formation and maintenance of a civil society. In Trust and Trustworthiness political scientist Russell Hardin addresses the standard theories of trust and articulates his own new and compelling idea: that much of what we call trust can be best described as "encapsulated interest." Research into the roles of trust in our society has offered a broad range of often conflicting theories. Some theorists maintain that trust is a social virtue that cannot be reduced to strategic self-interest; others claim that trusting another person is ultimately a rational calculation based on information about that person and his or her incentives and motivations. Hardin argues that we place our trust in persons whom we believe to have strong reasons to act in our best interests. He claims that we are correct when we assume that the main incentive of those whom we trust is to maintain a relationship with us—whether it be for reasons of economic benefit or for love and friendship. Hardin articulates his theory using examples from a broad array of personal and social relationships, paying particular attention to explanations of the development of trusting relationships. He also examines trustworthiness and seeks to understand why people may behave in ways that violate their own self-interest in order to honor commitments they have made to others. The book also draws important distinctions between vernacular uses of "trust" and "trustworthiness," contrasting, for example, the type of trust (or distrust) we place in individuals with the trust we place in institutions Trust and Trustworthiness represents the culmination of important new research into the roles of trust in our society; it offers a challenging new voice in the current discourse about the origins of cooperative behavior and its consequences for social and civic life. A Volume in the Russell Sage Foundation Series on Trust

Leading from Purpose

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Author : Nick Craig
Publisher : Hachette Books
ISBN 13 : 0316416231
Total Pages : 253 pages
Book Rating : 4.3/5 (164 download)

Book Synopsis Leading from Purpose by : Nick Craig

Download or read book Leading from Purpose written by Nick Craig and published by Hachette Books. This book was released on 2018-06-05 with total page 253 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing on ten years of experience working with more than 10,000 executives from companies around the globe, Nick Craig takes you on a revelatory journey to understand your purpose, find clarity and focus, and lead with inspiration. When uncovered, purpose becomes our most fundamental guiding principle. Explaining where true purpose lies and demystifying where it doesn't, Craig offers the methods through which anyone can find their purpose. He identifies three pathways that will assess where you are with your purpose and where you should be going. Illustrated by case studies of leaders from all walks of life and industries, Craig shares their unique stories to show how top leaders are energized by their purpose, finding in it the confidence they need to properly evaluate high-stakes decisions and take the optimal action. The best leaders access their purpose especially when facing the unknown, drawing on the source of it to energize themselves. Purpose also redefines their relationships to stress, allowing them to thrive where others just survived, and to postpone momentary, fleeting rewards in favor of leaving a sustained, meaningful impact. Accessible, methodical, and eminently practical, Leading from Purpose offers the comprehensive toolbox with which everyone -- whether a c-suite executive of behind-the-scenes office worker -- can live out their purpose and achieve success on their own terms. If you find yourself in an organization that is struggling to live its purpose, Craig's insights on how to bring your purpose and the organization's purpose into the same room at the same time is game-changing and will redefine your life and career.

The Trust Edge

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Author : David Horsager
Publisher : Simon and Schuster
ISBN 13 : 1476711372
Total Pages : 368 pages
Book Rating : 4.4/5 (767 download)

Book Synopsis The Trust Edge by : David Horsager

Download or read book The Trust Edge written by David Horsager and published by Simon and Schuster. This book was released on 2012-10-09 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Originally published in 2009 by Summerside Press."

Management Consulting Today and Tomorrow

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Author : Flemming Poulfelt
Publisher : Routledge
ISBN 13 : 1317300572
Total Pages : 425 pages
Book Rating : 4.3/5 (173 download)

Book Synopsis Management Consulting Today and Tomorrow by : Flemming Poulfelt

Download or read book Management Consulting Today and Tomorrow written by Flemming Poulfelt and published by Routledge. This book was released on 2017-09-01 with total page 425 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new edition gathers more than 22 experts to outline the theory behind consulting, providing insight into change processes and management issues in the field. The business of consulting has grown faster than most other businesses, due not only to increased demand by clients, but also to the innovative capabilities of numerous consulting firms as they develop new services. Divided into six parts, the book introduces readers to the consulting industry, addressing the major practice areas, contexts, and implementations of the field. Significant updates detail the effect of the economic troubles between 2004 and 2010 and then 2010 and now; analyze the market response to consulting in recent years; and provide a more thorough understanding of how consulting is applied in the different areas of a business, such as operations, marketing, and finance. Introductions written by the editors offer further insight into the themes and learning goals of each section, helping readers to recognize the elements of a successful consultation, and utilize their new skill set. The text concludes with a look at the future of consulting with regards to ethics standards and how strong manager-client relationships contribute to financial growth. Readers will also learn how the developing field of entrepreneurship creates new economic structures and job opportunities. Practitioners, consultants, clients, faculty, and students of business and management will learn not only how to consult, but also gain the skills needed to adapt to and lead organizational change, giving them a competitive edge when they enter the field.

The Procrastination Equation

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Author : Piers Steel
Publisher : Random House Canada
ISBN 13 : 0307366383
Total Pages : 322 pages
Book Rating : 4.3/5 (73 download)

Book Synopsis The Procrastination Equation by : Piers Steel

Download or read book The Procrastination Equation written by Piers Steel and published by Random House Canada. This book was released on 2010-12-28 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: DON'T WAIT TO READ THIS BOOK: The world's leading expert on procrastination uses his groundbreaking research to offer understanding on a matter that bedevils us all. Writing with humour, humanity and solid scientific information reminiscent of Stumbling on Happiness and Freakonomics, Piers Steel explains why we knowingly and willingly put off a course of action despite recognizing we'll be worse off for it. For those who surf the Web instead of finishing overdue assignments, who always say diets start tomorrow, who stay up late watching TV to put off going to sleep, The Procrastination Equation explains why we do what we do—or in this case don't—and why in Western societies we're in the midst of an escalating procrastination epidemic. Dr. Piers Steel takes on the myths and misunderstandings behind procrastination and motivation. With accessible prose and the benefits of new scientific research, he provides insight into why we procrastinate even though the result is that we are less happy, healthy, and even wealthy. Who procrastinates and why? How many ways, big and small, do we procrastinate? How can we stop doing it? The reasons are part cultural, part psychological, part biological. And, with a million new ways to distract ourselves in the digitized world, more of us are potentially damaging ourselves by putting things off. But Steel not only analyzes the factors that weigh us down but the things that motivate us—including understanding the value of procrastination.

The Code of Trust

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Author : Robin Dreeke
Publisher : St. Martin's Press
ISBN 13 : 1250093473
Total Pages : 384 pages
Book Rating : 4.2/5 (5 download)

Book Synopsis The Code of Trust by : Robin Dreeke

Download or read book The Code of Trust written by Robin Dreeke and published by St. Martin's Press. This book was released on 2017-08-08 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: A counterintelligence expert shows readers how to use trust to achieve anything in business and in life. Robin Dreeke is a 28-year veteran of federal service, including the United States Naval Academy, United States Marine Corps. He served most recently as a senior agent in the FBI, with 20 years of experience. He was, until recently, the head of the Counterintelligence Behavioral Analysis Program, where his primary mission was to thwart the efforts of foreign spies, and to recruit American spies. His core approach in this mission was to inspire reasonable, well-founded trust among people who could provide valuable information. The Code of Trust is based on the system Dreeke devised, tested, and implemented during years of field work at the highest levels of national security. Applying his system first to himself, he rose up through federal law enforcement, and then taught his system to law enforcement and military officials throughout the country, and later to private sector clients. The Code of Trust has since elevated executives to leadership, and changed the culture of entire companies, making them happier and more productive, as morale soared. Inspiring trust is not a trick, nor is it an arcane art. It’s an important, character-building endeavor that requires only a sincere desire to be helpful and sensitive, and the ambition to be more successful at work and at home. The Code of Trust is based on 5 simple principles: 1) Suspend Your Ego 2) Be Nonjudgmental 3) Honor Reason 4) Validate Others 5) Be Generous To be successful with this system, a reader needs only the willingness to spend eight to ten hours learning a method of trust-building that took Robin Dreeke almost a lifetime to create.

Confidence & Trust - Solving the Horse + Human Equation

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Author : Dr Shelley Appleton
Publisher : Dr Shelley Appleton
ISBN 13 :
Total Pages : 78 pages
Book Rating : 4.2/5 (14 download)

Book Synopsis Confidence & Trust - Solving the Horse + Human Equation by : Dr Shelley Appleton

Download or read book Confidence & Trust - Solving the Horse + Human Equation written by Dr Shelley Appleton and published by Dr Shelley Appleton. This book was released on 2021-08-19 with total page 78 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nervous rider? Feeling frustrated? In this book Dr Shelley Appleton helps you discover the origins and complexities of your frustrations and why the methods you may have been using haven't helped your nerves. It gives you an understanding of the barriers that impact building confidence and trust in your horse. Dr Appleton facilitates a multilayered approach to understand where, how and why fears and frustrations come from and how to overcome them. Are "brave" riders really brave? What she discovered redefines the "brave" rider as competent, trusting and above all analytical. This allowed her to identify that confidence can be expressed as an equation: Confidence = Competence (in yourself) x Trust (in your horse) x Time This equation allows riders to target the disconnect between human and horse, helping solve confidence issues and bringing back true enjoyment to riding. This book has focussed on delivering the message succinctly, making difficult concepts easy to understand and gives you a practical approach that is easily tailored to your situation.

The Trust Equation

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Author : Steven R. Drozdeck
Publisher :
ISBN 13 : 9780974517551
Total Pages : 164 pages
Book Rating : 4.5/5 (175 download)

Book Synopsis The Trust Equation by : Steven R. Drozdeck

Download or read book The Trust Equation written by Steven R. Drozdeck and published by . This book was released on 2005-09 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: