The Stability Of Offshore Outsourcing Relationships

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The Stability of Offshore Outsourcing Relationships

Author : Stephan Manning
Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (137 download)

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Book Synopsis The Stability of Offshore Outsourcing Relationships by : Stephan Manning

Download or read book The Stability of Offshore Outsourcing Relationships written by Stephan Manning and published by . This book was released on 2012 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offshore outsourcing of administrative and technical services has become a mainstream business practice. Increasing commoditization of business services and growing client experience with outsourcing have created a range of competitive service delivery options for client firms. Yet, data from the Offshoring Research Network (ORN) suggests that, despite increasing market options and growing client quality and cost efficiency expectations, clients typically renew provider contracts and develop longer-term relationships with providers. Based on ORN data, this paper explores drivers of this phenomenon. The findings suggest that providers promote contract renewal by making client specific investments in software, IT infrastructure and training, and by involving clients in outsourcing operations, thereby increasing relation specific joint equity and creating opportunities for client monitoring and control. Interestingly, these strategies apply to routine rather than knowledge-intensive tasks, and are more likely to be applied by large rather than small providers. Surprisingly, high degree of contract specification makes contract renewal less likely. The paper contributes to the growing literature on strategic outsourcing of business services and the importance of governance mechanisms addressing 'hidden costs' as well as 'hidden benefits' of offshore outsourcing relationships.

Cross Country Analysis of Offshore Outsourcing Relationship Management Practices of Companies in US and Germany

Author : Neeraj Khandelwal
Publisher :
ISBN 13 :
Total Pages : 90 pages
Book Rating : 4.:/5 (681 download)

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Book Synopsis Cross Country Analysis of Offshore Outsourcing Relationship Management Practices of Companies in US and Germany by : Neeraj Khandelwal

Download or read book Cross Country Analysis of Offshore Outsourcing Relationship Management Practices of Companies in US and Germany written by Neeraj Khandelwal and published by . This book was released on 2007 with total page 90 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Global Outsourcing Strategies

Author : Roxane Gervais
Publisher : Routledge
ISBN 13 : 1351933310
Total Pages : 417 pages
Book Rating : 4.3/5 (519 download)

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Book Synopsis Global Outsourcing Strategies by : Roxane Gervais

Download or read book Global Outsourcing Strategies written by Roxane Gervais and published by Routledge. This book was released on 2017-03-02 with total page 417 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the most significant techniques to which companies and organizations have turned to improve service delivery and reduce costs has been outsourcing. Over the last 10 years, almost any process has been successfully outsourced. But during that period there have been failures too; projects that never realised their objectives or that had unforeseen impact on business. Global Outsourcing Strategies is a state-of-the-art guide to the best lessons to be learned for successfully implementing and outsourcing projects, or for revisiting existing operations. The 22 chapters explore some of the new areas for outsourcing, after traditional targets such as IT and finance. Information is provided on the different facets of the outsourcing process, such as contract negotiation, the risks involved in outsourcing, the need for service level agreements, the critical requirements needed to build and sustain outsourcing relationships, and ethical supply chain issues. There are also sections exploring the impact of outsourcing on organizational structures; the long term effects; legal issues; management control and inter-firm relationships; as well as case studies from both the public and private sector on the practical side of outsourcing. The book will appeal to practitioners and researchers alike. This is a must-have guide for any organization approaching outsourcing as a global (or local) strategy and for those organizations now reviewing or developing their outsourcing partnerships.

Offshore

Author : Jamie Peck
Publisher : Oxford University Press
ISBN 13 : 0192517872
Total Pages : 204 pages
Book Rating : 4.1/5 (925 download)

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Book Synopsis Offshore by : Jamie Peck

Download or read book Offshore written by Jamie Peck and published by Oxford University Press. This book was released on 2017-03-09 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offshore outsourcing- the movement of jobs to lower-wage countries- is one of the defining features of globalization. Routine blue-collar work has been going offshore for decades, but the digital revolution beginning in the 1990s extended this process to many parts of the service economy too. Politically controversial from the beginning, "offshoring" is conventionally seen as a threat to jobs, wages, and economic security in higher-income countries, having become synonymous with the dirty work of globalization. Even though the majority of corporations make some use of offshore outsourcing, fearful of negative publicity most now choose to manage these activities in a discreet manner. Partly as a result, the global sourcing business, reckoned to be worth more than $120 billion, largely operates under the radar, its ocean-spanning activities in low-cost labour arbitrage being poorly documented and poorly understood. Offshore is the first sustained investigation of the workings of the global sourcing industry, its business practices, its market dynamics, its technologies, and its politics. The book traces the complex transformation of the worlds of global sourcing, from its origins in the new international division of labour in the 1970s, through the rapid growth of back-office economies in India and the Philippines since the 1990s, to the development of "nearshore" markets in Latin America and Eastern Europe. Recently, this evolving process of geographical and organizational restructuring has included experiments in "backshoring" within low-cost, ex-urban locations in the United States and a wave of software-enabled automation, which threatens to remove labour from many back offices altogether. In these and other ways, the offshore revolution continues.

Outsourcing Relationship Processes and Impacts: An Empirical Study of Offshore Outsourcing Relationship Processes

Author : Albert Sargent (Jr)
Publisher :
ISBN 13 : 9781109964646
Total Pages : 119 pages
Book Rating : 4.9/5 (646 download)

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Book Synopsis Outsourcing Relationship Processes and Impacts: An Empirical Study of Offshore Outsourcing Relationship Processes by : Albert Sargent (Jr)

Download or read book Outsourcing Relationship Processes and Impacts: An Empirical Study of Offshore Outsourcing Relationship Processes written by Albert Sargent (Jr) and published by . This book was released on 2007 with total page 119 pages. Available in PDF, EPUB and Kindle. Book excerpt: This dissertation used a multiple case study research methodology to conduct an exploratory analysis on the impact of processes and attributes, as described by Goles, on offshore outsourcing relationships. Fourteen interviews were conducted, representing a total of seven outsourcing agreements or seven different case studies.

Technology and Offshore Outsourcing Strategies

Author : P. Brudenall
Publisher : Springer
ISBN 13 : 0230518567
Total Pages : 288 pages
Book Rating : 4.2/5 (35 download)

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Book Synopsis Technology and Offshore Outsourcing Strategies by : P. Brudenall

Download or read book Technology and Offshore Outsourcing Strategies written by P. Brudenall and published by Springer. This book was released on 2005-05-23 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Outsourcing has become one of the most important trends used in managing the enterprise during the last ten years and is now transforming the corporation. At the same time, it is one of the most talked about and hotly debated topics of our times. This book analyses these trends with leading outsourcing practitioners providing a strategic look at how the modern corporation can succeed through outsourcing, the pitfalls and hidden costs of offshoring, what to include in an outsourcing contract, and what outsourcing will look like in the future.

Offshoring of white-collar services

Author : Artur Klimek
Publisher : Walter de Gruyter GmbH & Co KG
ISBN 13 : 3110690691
Total Pages : 191 pages
Book Rating : 4.1/5 (16 download)

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Book Synopsis Offshoring of white-collar services by : Artur Klimek

Download or read book Offshoring of white-collar services written by Artur Klimek and published by Walter de Gruyter GmbH & Co KG. This book was released on 2020-08-24 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is one of the few books on the market dealing with offshoring of professional services, a dynamic phenomenon of high relevance in the global economy. The market for offshore services is worth more than 1 trillion dollars annually and employs millions of people. Global offshoring of services has been recently undergoing a profound transformation due to automation and robotisation of tasks. It can be associated with the increased codifi cation of knowledge, commoditisation of services and advancement in technology. The global perspective has been supplemented by a detailed analysis of offshoring in Central and Eastern Europe. It witnesses a dynamic growth of foreign direct investment (FDI) in professional services, resulting in capital and knowledge transfers. This books is a result of a holistic approach and an interdisciplinary research. It is enriched with conclusions from meetings with representatives of: authorities responsible for attracting FDI; associations of offshoring fi rms; and enterprises operating in professional services. It was also a result of numerous discussions with scholars during academic conferences and research seminars.

Offshore Outsourcing of IT Work

Author : M. Lacity
Publisher : Springer
ISBN 13 : 0230582966
Total Pages : 290 pages
Book Rating : 4.2/5 (35 download)

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Book Synopsis Offshore Outsourcing of IT Work by : M. Lacity

Download or read book Offshore Outsourcing of IT Work written by M. Lacity and published by Springer. This book was released on 2008-02-01 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book considers offshore client/supplier relationships' biggest challenges, including the protection of intellectual property, and managing knowledge transfer and offshore outsourcing at project level. Based on over 150 interviews and case studies, this is an invaluable read for managers and researchers looking to learn from real experiences.

The New Oxford Handbook of Economic Geography

Author : Gordon L. Clark
Publisher : Oxford University Press
ISBN 13 : 0198755600
Total Pages : 977 pages
Book Rating : 4.1/5 (987 download)

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Book Synopsis The New Oxford Handbook of Economic Geography by : Gordon L. Clark

Download or read book The New Oxford Handbook of Economic Geography written by Gordon L. Clark and published by Oxford University Press. This book was released on 2018 with total page 977 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first fifteen years of the 21st century have thrown into sharp relief the challenges of growth, equity, stability, and sustainability facing the world economy. In addition, they have exposed the inadequacies of mainstream economics in providing answers to these challenges. This volume gathers over 50 leading scholars from around the world to offer a forward-looking perspective of economic geography to understanding the various building blocks, relationships, and trajectories in the world economy. The perspective is at the same time grounded in theory and in the experiences of particular places. Reviewing state-of-the-art of economic geography, setting agendas, and with illustrations and empirical evidence from all over the world, the book should be an essential reference for students, researchers, as well as strategists and policy makers. Building on the success of the first edition, this volume offers a radically revised, updated, and broader approach to economic geography. With the backdrop of the global financial crisis, finance is investigated in chapters on financial stability, financial innovation, global financial networks, the global map of savings and investments, and financialization. Environmental challenges are addressed in chapters on resource economies, vulnerability of regions to climate change, carbon markets, and energy transitions. Distribution and consumption feature alongside more established topics on the firm, innovation, and work. The handbook also captures the theoretical and conceptual innovations of the last fifteen years, including evolutionary economic geography and the global production networks approach. Addressing the dangers of inequality, instability, and environmental crisis head-on, the volume concludes with strategies for growth and new ways of envisioning the spatiality of economy for the future.

The Handbook of Global Outsourcing and Offshoring

Author : I. Oshri
Publisher : Springer
ISBN 13 : 0230251072
Total Pages : 279 pages
Book Rating : 4.2/5 (32 download)

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Book Synopsis The Handbook of Global Outsourcing and Offshoring by : I. Oshri

Download or read book The Handbook of Global Outsourcing and Offshoring written by I. Oshri and published by Springer. This book was released on 2009-10-09 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers a broad perspective on issues relating to the sourcing of systems and business processes in a national and global context, examining the client's and the vendor's involvement in sourcing relationships by putting the emphasis on the capabilities that each side should develop as a result of their interactions with each other.

Antecedents of the offshoring governance mode and the sustainability of offshore outsourcing relationships

Author : Marc A. Schürch
Publisher :
ISBN 13 :
Total Pages : 182 pages
Book Rating : 4.:/5 (885 download)

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Book Synopsis Antecedents of the offshoring governance mode and the sustainability of offshore outsourcing relationships by : Marc A. Schürch

Download or read book Antecedents of the offshoring governance mode and the sustainability of offshore outsourcing relationships written by Marc A. Schürch and published by . This book was released on 2009 with total page 182 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Oxford Handbook of Professional Service Firms

Author : Laura Empson
Publisher : Oxford University Press, USA
ISBN 13 : 0199682399
Total Pages : 561 pages
Book Rating : 4.1/5 (996 download)

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Book Synopsis The Oxford Handbook of Professional Service Firms by : Laura Empson

Download or read book The Oxford Handbook of Professional Service Firms written by Laura Empson and published by Oxford University Press, USA. This book was released on 2015 with total page 561 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Oxford Handbook of Professional Service Firms discusses firms providing services in the traditional professions such as law, accounting, and architecture as well as newer sectors such as, management consulting, advertising, and engineering. It provides a critical overview of contemporary research on PSFs, and suggests avenues of future inquiry.

The Offshoring Challenge

Author : Torben Pedersen
Publisher : Springer Science & Business Media
ISBN 13 : 1447149084
Total Pages : 402 pages
Book Rating : 4.4/5 (471 download)

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Book Synopsis The Offshoring Challenge by : Torben Pedersen

Download or read book The Offshoring Challenge written by Torben Pedersen and published by Springer Science & Business Media. This book was released on 2013-01-09 with total page 402 pages. Available in PDF, EPUB and Kindle. Book excerpt: The continuous search for efficiency gains and the goal of attaining a sustainable competitive advantage have steadily increased the volume of goods and services procured globally from third party vendors. In this context, named as “the next wave of globalization”, the offshoring phenomenon has stimulated research and political debates. With the rise of services offshoring, international value chain disaggregation for services has reached a formerly unknown scale. Also, it is increasingly complex transactions, requiring a higher degree of qualification, which are becoming subject to offshoring as well. The Offshoring Challenge: Strategic Design and Innovation for Tomorrow’s Organization features selected chapters by an international research community on the topic of offshoring. All potential business models from offshore outsourcing to third party providers are covered, from cooperative arrangements to internal organizational set-ups including captive offshore centers. Contributions have significant insights regarding: the increasing offshoring of knowledge-intensive services; the offshoring process; business models incorporating offshoring; the hidden costs of offshoring; and the administration of offshoring activities within firms The book is aimed at a broad audience of scholars, students and practitioners in the fields of strategy, international business and operations management.

Handbook of Research on Managerial Strategies for Achieving Optimal Performance in Industrial Processes

Author : Alor-Hernández, Giner
Publisher : IGI Global
ISBN 13 : 1522501312
Total Pages : 707 pages
Book Rating : 4.5/5 (225 download)

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Book Synopsis Handbook of Research on Managerial Strategies for Achieving Optimal Performance in Industrial Processes by : Alor-Hernández, Giner

Download or read book Handbook of Research on Managerial Strategies for Achieving Optimal Performance in Industrial Processes written by Alor-Hernández, Giner and published by IGI Global. This book was released on 2016-05-03 with total page 707 pages. Available in PDF, EPUB and Kindle. Book excerpt: Competitive advantage is a key factor to the success of any business in modern society. To achieve this goal, effective strategies for process improvement must be researched and implemented into an organization. The Handbook of Research on Managerial Strategies for Achieving Optimal Performance in Industrial Processes examines optimization techniques for improved business operations and procedures in the industrial sector. Highlighting management techniques, innovative approaches, and technological tools, this publication is an essential reference source for professionals, researchers, consultants, upper-level students, and academicians interested in the advancement of knowledge in industrial communities.

Offshore Outsourcing

Author : Christian David Christensen
Publisher :
ISBN 13 :
Total Pages : 107 pages
Book Rating : 4.:/5 (489 download)

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Book Synopsis Offshore Outsourcing by : Christian David Christensen

Download or read book Offshore Outsourcing written by Christian David Christensen and published by . This book was released on 2008 with total page 107 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Outsourcing and Offshoring of Professional Services: Business Optimization in a Global Economy

Author : Gupta, Amar
Publisher : IGI Global
ISBN 13 : 1599049732
Total Pages : 440 pages
Book Rating : 4.5/5 (99 download)

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Book Synopsis Outsourcing and Offshoring of Professional Services: Business Optimization in a Global Economy by : Gupta, Amar

Download or read book Outsourcing and Offshoring of Professional Services: Business Optimization in a Global Economy written by Gupta, Amar and published by IGI Global. This book was released on 2008-03-31 with total page 440 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book discusses the considerations and implications surrounding the outsourcing and offshoring of professional services, such as software development computer-aided design, and healthcare, from multiple global perspectives. This book, offers industry professionals, policymakers, students, and educators with a balance between a broad overview and detailed analysis of offshore outsourcing, would make an invaluable addition to any reference library"--Provided by publisher.

Offshoring Governance Modes

Author : Marc Schürch
Publisher : Sudwestdeutscher Verlag Fur Hochschulschriften AG
ISBN 13 : 9783838107844
Total Pages : 232 pages
Book Rating : 4.1/5 (78 download)

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Book Synopsis Offshoring Governance Modes by : Marc Schürch

Download or read book Offshoring Governance Modes written by Marc Schürch and published by Sudwestdeutscher Verlag Fur Hochschulschriften AG. This book was released on 2009 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offshoring concerns the relocation of white-collar business processes from one country to another. Research about the business- and economic rationales of this strategy is abundant; yet we cannot sufficiently explain offshoring governance decisions and their consequences. This book elaborates on the antecedents of the mode of governance in offshoring, i.e., it addresses the question whether offshoring is performed "in-house" with a captive entity, or with the support of a third-party service provider. Building on the insights into this "make-or-buy" decision, this book further tackles the nature of client-service provider relationships. The literature suggests that in external service relationships (such as, for instance, auditing), the dissolution of contracts is a rare event. I assume that offshoring relationships are similar in this regard. In order to facilitate the longevity of the relationships, mechanisms that aim at reducing potential agency costs need to be put in place. I will provide an empirical explanation for the sustainability of relationships between clients and service providers in offshoring.