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The Service Industries
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Book Synopsis Service Industries and Regions by : Juan R. Cuadrado-Roura
Download or read book Service Industries and Regions written by Juan R. Cuadrado-Roura and published by Springer. This book was released on 2015-04-12 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The service sector in most advanced economies accounts for up to seventy percent of employment and GDP and, given its growing importance, has received much research attention over the last two decades. However, not very much attention has been paid to the relationship between this sector and both its territorial impact and regional effects. The main objective of this book is to offer a comprehensive approach to these aspects, focusing particularly on the location factors of service industries and the importance of some specific services, such as business services and knowledge and information services. The contributions have been prepared by well-known experts in the field from a wide number of countries. The focus of all contributions is not only on theoretical aspects, but also provides empirical analyses on specific countries and topics such as the geographical concentration, globalization impacts, foreign direct investments, and innovation.
Book Synopsis Yield Management by : Anthony Ingold
Download or read book Yield Management written by Anthony Ingold and published by Cengage Learning EMEA. This book was released on 2000 with total page 8 pages. Available in PDF, EPUB and Kindle. Book excerpt: This ground-breaking textbook covers all aspects of the subject and draws on a wide range of applications in the service industries. Three sections comprise this book: the first presents underpinning knowledge associated with Yield Management; the second examines contemporary models of Yield Management across a number of service sectors; and the third reviews how Yield Management acts as a decision support system for front-line staff and managers, and also highlights the growing importance of new technologies. The book concludes with a range of case studies taken from airlines, hotels, restaurants, cruise lines and leisure industries.
Book Synopsis The Growth of Service Industries by : Thijs ten Raa
Download or read book The Growth of Service Industries written by Thijs ten Raa and published by Edward Elgar Pub. This book was released on 2001-01-01 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: '. . . the main benefit of the Growth of Service Industries is that it deals with one of the key issues in the modern economy. Policymakers struggle with the problematic question of whether to limit public service budgets as costs for their provision rise. Economists are perplexed by the interplay of slow service and fast goods productivity growth and wonder why the demand for services is so persistent. In that respect at least, the Growth of Service Industries is intended for use by both policymakers and economists and serves as a useful introduction to service productivity analysis.' - Frederic Jallat, International Journal of Service Industry Management 'This book includes a collection of articles that every student of the dynamics of growth of service industries in industrialized economies will want to read.' - Rene Durand, Economic Systems Research Problems arise if budgets for services are held constant whilst prices rise. Education, cultural activities and health services are under constant budgetary pressure. the authors argue that the price of commodities is linked to demand and price increases would therefore seem to threaten the very existence of these services. the paradox of these services is that in spite of their exploding costs, demand persists.
Book Synopsis Applications of Quality Control in the Service Industries by : A. C. Rosander
Download or read book Applications of Quality Control in the Service Industries written by A. C. Rosander and published by CRC Press. This book was released on 1985-12-20 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book discusses basic concepts, principles, and quality characteristics in the service industries, an understanding of the techniques and their applications. It helps to close the gap between proven principles and successful applications.
Book Synopsis Decision Making in Service Industries by : Javier Faulin
Download or read book Decision Making in Service Industries written by Javier Faulin and published by CRC Press. This book was released on 2012-08-08 with total page 469 pages. Available in PDF, EPUB and Kindle. Book excerpt: In real-life scenarios, service management involves complex decision-making processes usually affected by random or stochastic variables. Under such uncertain conditions, the development and use of robust and flexible strategies, algorithms, and methods can provide the quantitative information necessary to make better business decisions. Decision Making in Service Industries: A Practical Approach explores the challenges that must be faced to provide intelligent strategies for efficient management and decision making that will increase your organization’s competitiveness and profitability. The book provides insight and understanding into practical and methodological issues related to decision-making processes under uncertainty in service industries. It examines current and future trends regarding how these decision-making processes can be efficiently performed for better design of service systems by using probabilistic algorithms as well as hybrid and simulation-based approaches. Traditionally, many quantitative tools have been developed to make decisions in production companies. This book explores how to use these tools for making decisions inside service industries. Thus, the authors tackle strategic, tactical, and operational problems in service companies with the help of suitable quantitative models such as heuristic and metaheuristic algorithms, simulation, or queuing theory. Generally speaking, decision making is a hard task in business fields. Making the issue more complex, most service companies’ problems are related to the uncertainty of the service demand. This book sheds light on these types of decision problems. It provides studies that demonstrate the suitability of quantitative methods to make the right decisions. Consequently, this book presents the business analytics needed to make strategic decisions in service industries.
Download or read book At Your Service? written by Gaurav Nayyar and published by World Bank Publications. This book was released on 2021-10-18 with total page 364 pages. Available in PDF, EPUB and Kindle. Book excerpt: Manufacturing-led development has provided the traditional model for creating jobs and prosperity. But in the past three decades the conventional pattern of structural transformation has changed, with the services sector growing faster than the manufacturing sector. This raises critical questions about the ability of developing economies to close productivity gaps with advanced economies and to create good jobs for more people. At Your Service? The Promise of Services-Led Development (www.worldbank.org/services-led-development) assesses the scope of a services-driven development model and policy directions that can maximize the model’s potential.
Book Synopsis Trends in Employment in the Service Industries by : George Joseph Stigler
Download or read book Trends in Employment in the Service Industries written by George Joseph Stigler and published by . This book was released on 1956 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A study by the National Bureau of Economic Research, New York." Bibliographical footnotes.
Book Synopsis Global Strategy in the Service Industries by : Mario Glowik
Download or read book Global Strategy in the Service Industries written by Mario Glowik and published by Taylor & Francis. This book was released on 2017-04-28 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: Global service-based firms are often 'born global,' and these organizations have developed integrated global strategies based on industry relationships, in order to thrive in new environments. Focusing on these global strategies, this textbook explores the workings of modern service businesses, presenting theoretical management concepts alongside illustrative examples. Original case studies from a range of global sectors, including Starbucks and Facebook, as well as broader studies, such as healthcare in Japan, provide practical insights into the art of thriving as a global business. Written by a leading expert in the field, this multidisciplinary text is a vital read for all scholars and students wishing to view strategic relationships from the focal point of service industries.
Book Synopsis Output Measurement in the Service Sectors by : Zvi Griliches
Download or read book Output Measurement in the Service Sectors written by Zvi Griliches and published by University of Chicago Press. This book was released on 2008-04-15 with total page 576 pages. Available in PDF, EPUB and Kindle. Book excerpt: Is the fall in overall productivity growth in the United States and other developed countries related to the rising share of the service sectors in the economy? Since services represent well over half of the U.S. gross national product, it is also important to ask whether these sectors have had a slow rate of growth, as this would act as a major drag on the productivity growth of the overall economy and on its competitive performance. In this timely volume, leading experts from government and academia argue that faulty statistics have prevented a clear understanding of these issues.
Book Synopsis Modern Industrial Services by : Shaun West
Download or read book Modern Industrial Services written by Shaun West and published by Springer Nature. This book was released on 2022 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: This open access book is an outcome of several years of research, practice, and teaching experience of the authors on the challenges that underpin the successful switch to services for manufacturing firms. Ideal for a student as well as a practitioner, the book describes the industrial services ecosystem, the barriers and challenges, and a roadmap for building service excellence. Curated cases are used to describe the current approaches in practice to overcome the barriers. The book also provides several tools, each with a short introduction, that the authors have used successfully in projects to help overcome the servitization barriers. Many of these tools are from management, design thinking, or service design. The service excellence roadmap is based on the development methodology and helps current and future business leaders to create their own individual roadmaps.
Book Synopsis Working in the Service Sector by : Gerhard Bosch
Download or read book Working in the Service Sector written by Gerhard Bosch and published by Routledge. This book was released on 2004-06 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: Chapter 1 Introduction -- part Part I Different service societies in Europe -- chapter 2 Measuring economic tertiarisation -- chapter 3 The incidence of new forms of employment in service activities -- chapter 4 Why do countries have such different service-sector employment rates -- chapter 5 Services and the employment prospects for women -- part PART II The organisation of service work: an analysis of five sectors -- chapter 6 The family, the state, and now the market -- chapter 7 The reluctant nurses -- chapter 8 Work hard, play hard -- chapter 9 Work organisation and the importance of labour markets in the European retail trade -- chapter 10 Lean banking -- part Part III Common challenges -- chapter 11 The shaping of work and working time in the service sector -- chapter 12 The delegation of uncertainty -- chapter 13 Can trade unions meet the challenge -- chapter 14 Diversity and regulation of markets for services.
Book Synopsis Service Industries Marketing by : Mark Gabbott
Download or read book Service Industries Marketing written by Mark Gabbott and published by Routledge. This book was released on 2014-02-25 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book covers a wide spectrum of topics, service contexts and methodologies and reflects the broad range of current services research. Its aim is to provide an eclectic overview of services marketing by including papers that demonstrate the breadth and depth of research in this area, and it reflects the international scope and the strength of the discipline as we enter the new millennium.
Book Synopsis The Handbook of Service Industries by : J. R. Bryson
Download or read book The Handbook of Service Industries written by J. R. Bryson and published by Edward Elgar Publishing. This book was released on 2007-01-01 with total page 520 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'It contains an impressive array of important and useful material that should be familiar to anyone interested in economic growth and change. . . the potential value to be gained from these collected works is great.' – James E. Pratt, Growth and Change Service activities are now acknowledged as key players in economic development, societal change and public policy worldwide. This exciting Handbook not only contributes to ongoing conceptual debates about the nature of service-led economies and societies; it also pushes back the frontiers of current critical thinking about the role of service activities in urban and regional development and the important research agendas that remain to be addressed. Drawing on both theory and case studies, the contributors are international experts who have written original and stimulating chapters from a number of different disciplinary perspectives. Each chapter seeks to raise awareness of, and to provoke debates about, the opportunities and challenges presented by the shift to service employment. Providing a truly interdisciplinary analysis, The Handbook of Service Industries will be invaluable to scholars specializing in services research, as well as students and researchers in the areas of economics, geography, business and management, sociology, public policy and planning. The policy-making community will also find the Handbook a relevant and useful resource.
Book Synopsis Analysing Emotional Labor in the Service Industries: Consumer and Business Perspectives by : Jungkun Park
Download or read book Analysing Emotional Labor in the Service Industries: Consumer and Business Perspectives written by Jungkun Park and published by Frontiers Media SA. This book was released on 2019-12-24 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Management of Service Businesses in Japan by : Yasuhiro Monden
Download or read book Management of Service Businesses in Japan written by Yasuhiro Monden and published by World Scientific. This book was released on 2013 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: With the service industry taking up the largest portion of its GDP, Japan has much to share in the area of managing service industry. This book explores and elucidates the unique management styles in non-manufacturing industries or service industries in contemporary Japan, both practically and theoretically through case studies. These specially selected cases are the management of the world No.1 convenience store chain of Seven-Eleven, the sales finance business and auto sales business of Toyota, application of TPS (Toyota Production System) to life insurance company, performance evaluation of local government, BSC (balance scorecard) in local government hospitals, cost and pricing policy of telecommunication company, Japanese-style OC hospitalityOCO in the retail industry, service level agreement (SLA) in IT and shared service companies, and ICT (Information & Communication Technology) applied to BPN (Business Process Network) of service industry.The analyses presented in this book were carefully laid out in regard to the business in general. It will be useful for business practitioners in service industry and beneficial to the scholars, students or general readers interested in this area.
Book Synopsis Industries Without Smokestacks by : Richard S. Newfarmer
Download or read book Industries Without Smokestacks written by Richard S. Newfarmer and published by Oxford University Press. This book was released on 2018 with total page 472 pages. Available in PDF, EPUB and Kindle. Book excerpt: A study prepared by the United Nations University World Institute for Development Economics Research (UNU-WIDER)
Book Synopsis The Service Economy by : Victor R. Fuchs
Download or read book The Service Economy written by Victor R. Fuchs and published by . This book was released on 1968 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: Report on economic research on the growth of service sectors in the USA - covers hours of work in such industries, wages, input output, labour productivity, economic implications, employment, cyclical unemployment, etc., and includes case studies. References and statistical tables.