The Roi Of Trust Transparency

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The Roi of Trust Transparency

Author : Scott Steinford
Publisher :
ISBN 13 : 9780692084571
Total Pages : 140 pages
Book Rating : 4.0/5 (845 download)

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Book Synopsis The Roi of Trust Transparency by : Scott Steinford

Download or read book The Roi of Trust Transparency written by Scott Steinford and published by . This book was released on 2018-03-07 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you know the value of relationships? In today's culture, trust is the ultimate commodity. But how do you foster it in such a broken world? Through the power of transparency. In The ROI of Trust Transparency, Scott Steinford breaks down the elements and tactics to introduce a culture of openness that will allow you and your company to grow, from the individual to the corporate level. After reading this book, readers will: Understand how to establish a sustainable competitive advantage based on TrustTransparency; Practice the paradigm-shifting singular concept of TrustTransparency to enrich your relationships with suppliers, employees, and customers; Learn to use TrustTransparency as a measurable asset within your organization. When Scott first introduced me to Trust Transparency, I immediately saw how useful and applicable it is across all industries and invited him in to speak to my clients. In my consulting practice, I regularly observe two common opportunities for improving performance and culture - trust and communication - and this book nails it! It provides not only a profound understanding of their importance in both business and personal relationships but strong examples of how to improve. - Shawn M. Galloway - President, ProAct Safety, Inc. We often assume that trust and transparency in business show weakness or naiveté. Well, Scott has answered that question with the ROI of TrustTransparency. Scott has both the scars and the insight to write this book and the passion to change how we think about TrustTransparency as the missing link to success in life and business. - Loren Israelsen - President, United Natural Products Alliance Scott is a paradigm-busting, game-changing, big vision thought leader. Scott's unique receipt for success with TrustTransparency is a just in time gem for the business world. Executives across the globe should read this book and appreciate the insight and roadmap to improved relationships, productivity, and profitability Scott has set forth. A must-read for anyone with a desire to do and be more. - Dr. Bridgette Chambers - Entrepreneur - Author & Speaker

The Transparency Sale

Author : Todd Caponi
Publisher : IdeaPress Publishing
ISBN 13 : 9781646870226
Total Pages : 0 pages
Book Rating : 4.8/5 (72 download)

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Book Synopsis The Transparency Sale by : Todd Caponi

Download or read book The Transparency Sale written by Todd Caponi and published by IdeaPress Publishing. This book was released on 2020-06-02 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The future of sales is radically transparent. Are you ready for it? Today, anyone buying anything relies on reviews and feedback shared by strangers and often trust those anonymously posted experiences more than the claims made by the providers of the products or services themselves. They expect to see the full picture and find out all of the pros and cons before making any purchase. And the larger the purchase, the greater the demand for transparency. What if the key to selling was to do exactly the opposite of what most sales courses tell you to do? It may be hard to imagine, but something as counterintuitive as leading with your flaws can result in faster sales cycles, increased win rates, and makes competing with you almost impossible. Leveraging transparency and vulnerability in your presentations and your negotiations leads to faster buyer consensus, larger deals, faster payments, longer commitments and more predictable sales forecasts. In this groundbreaking book, award winning sales leader Todd Caponi will reveal his hard-earned secrets for engaging potential buyers with unexpected honesty and understanding the buying brain to get the deal you want, while delighting your customer with the experience.

Proving the Value of Soft Skills

Author : Patricia Pulliam Phillips
Publisher : Association for Talent Development
ISBN 13 : 1950496643
Total Pages : 328 pages
Book Rating : 4.9/5 (54 download)

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Book Synopsis Proving the Value of Soft Skills by : Patricia Pulliam Phillips

Download or read book Proving the Value of Soft Skills written by Patricia Pulliam Phillips and published by Association for Talent Development. This book was released on 2020-08-04 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Step-by-Step Guide to Showing the Value of Soft Skill Programs As organizations rise to meet the challenges of technological innovation, globalization, changing customer needs and perspectives, demographic shifts, and new work arrangements, their mastery of soft skills will likely be the defining difference between thriving and merely surviving. Yet few executives champion the expenditure of resources to develop these critical skills. Why is that and what can be done to change this thinking? For years, managers convinced executives that soft skills could not be measured and that the value of these programs should be taken on faith. Executives no longer buy that argument but demand the same financial impact and accountability from these functions as they do from all other areas of the organization. In Proving the Value of Soft Skills, measurement and evaluation experts Patti Phillips, Jack Phillips, and Rebecca Ray contend that efforts can and should be made to demonstrate the effect of soft skills. They also claim that a proven methodology exists to help practitioners articulate those effects so that stakeholders’ hearts and minds are shifted toward securing support for future efforts. This book reveals how to use the ROI Methodology to clearly show the impact and ROI of soft skills programs. The authors guide readers through an easy-to-apply process that includes: business alignment design evaluation data collection isolation of the program effects cost capture ROI calculations results communication. Use this book to align your programs with organizational strategy, justify or enhance budgets, and build productive business partnerships. Included are job aids, sample plans, and detailed case studies.

Introducing Management in a Global Context

Author : Robert MacIntosh
Publisher : Goodfellow Publishers Ltd
ISBN 13 : 1910158496
Total Pages : 241 pages
Book Rating : 4.9/5 (11 download)

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Book Synopsis Introducing Management in a Global Context by : Robert MacIntosh

Download or read book Introducing Management in a Global Context written by Robert MacIntosh and published by Goodfellow Publishers Ltd. This book was released on 2015-09-10 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: Covering the major management disciplines, Introducing Management in a Global Context provides an introductory overview of key topic areas and to glimpse the latest research in domains such as strategy, technology and change, economics and development, politics and the social world, marketing, ethics and corporate decision making.

Return on Relationship

Author : Ted Rubin
Publisher : Tate Publishing & Enterprises
ISBN 13 : 9781625632371
Total Pages : 0 pages
Book Rating : 4.6/5 (323 download)

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Book Synopsis Return on Relationship by : Ted Rubin

Download or read book Return on Relationship written by Ted Rubin and published by Tate Publishing & Enterprises. This book was released on 2013-02-12 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Social Media drives engagement, engagement drives loyalty, and loyalty correlates directly to increased sales. Is your company currently focused on gaining brand advocates and building its social media credibility? Do you question whether or not using Facebook, Twitter, or blogs is a worthwhile investment of your time and resources? In Return on Relationship, social marketing experts Ted Rubin and Kathryn Rose present present real world, practical ideas that will help businesses maximize their potential through using community-focused tools on the Internet. You'll discover why 'that's the way it's always been done' will leave you without any customers. This book will also teach you: •the need for taking full advantage of social media •how social media differs from direct marketing •the importance of moving from convince and convert to converse and convert •what main problems will keep you from seeing dramatic results

How Performance Management Is Killing Performance—and What to Do About It

Author : M. Tamra Chandler
Publisher : Berrett-Koehler Publishers
ISBN 13 : 162656678X
Total Pages : 254 pages
Book Rating : 4.6/5 (265 download)

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Book Synopsis How Performance Management Is Killing Performance—and What to Do About It by : M. Tamra Chandler

Download or read book How Performance Management Is Killing Performance—and What to Do About It written by M. Tamra Chandler and published by Berrett-Koehler Publishers. This book was released on 2016-03-14 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: A step-by-step guide to creating a performance management solution tailored to your organization's needs and goals in order to meet the three objectives of great performance management: developing your people, rewarding them equitably, and driving your organization's performance.

The Experience Maker

Author : Dan Gingiss
Publisher : Morgan James Publishing
ISBN 13 : 1631954628
Total Pages : 153 pages
Book Rating : 4.6/5 (319 download)

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Book Synopsis The Experience Maker by : Dan Gingiss

Download or read book The Experience Maker written by Dan Gingiss and published by Morgan James Publishing. This book was released on 2021-06-01 with total page 153 pages. Available in PDF, EPUB and Kindle. Book excerpt: Competition is tougher than ever these days and competing on price or product just doesn’t work as well anymore. So how can companies stand out in a crowded marketplace that is constantly evolving? The answer is customer experience, and the best part about customer experience is that it’s delivered by human beings which are unique to a company. Named a Top Business Book of 2021 by Forbes, The Experience Maker helps managers and executives focus on customers who are already spending money with their company rather than spending more money on marketing new customers. In The Experience Maker, Dan Gingiss teaches that creating a remarkable experience for customers will ensure they become a company’s best marketers and salespeople. By learning from the successes of other companies and applying the proprietary WISER method (Witty, Immersive, Shareable, Extraordinary, Responsive), managers and executives learn to create remarkable experiences that their customers will want to talk about with friends, family, and social media followers.

Total Leadership

Author : Stewart D. Friedman
Publisher : Harvard Business Press
ISBN 13 : 1625274386
Total Pages : 274 pages
Book Rating : 4.6/5 (252 download)

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Book Synopsis Total Leadership by : Stewart D. Friedman

Download or read book Total Leadership written by Stewart D. Friedman and published by Harvard Business Press. This book was released on 2014 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Now in paperback, this national bestseller proves more than ever, your success as a leader isn't just about being great at business. You must be a great person, performing well in all domains of your life-including work, home, community, and your private self. The good news is that, contrary to conventional wisdom about "balance," you don't have to assume that these domains compete in a zero-sum game. Total Leadership is a game-changing blueprint for how to perform well as a leader not by trading off one domain for another, but by finding mutual value among all four. Stew Friedman shows you how to achieve these "four-way wins" as a leader who can be real, be whole, and be innovative. With engaging examples and clear instruction, Friedman provides more than thirty hands-on tools for using these proven principles to produce stronger business results, find clearer purpose in what you do, feel more connected to the people who matter most, and generate sustainable change. Total Leadership is a unique resource that shows how to win in all domains of life. "--

Trust Factor

Author : Paul J. Zak
Publisher : HarperChristian + ORM
ISBN 13 : 0814437672
Total Pages : 275 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis Trust Factor by : Paul J. Zak

Download or read book Trust Factor written by Paul J. Zak and published by HarperChristian + ORM. This book was released on 2017-01-02 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why is the culture of a stagnant workplace so difficult to improve? Learn to cultivate a workplace where trust, joy, and commitment compounds naturally by harnessing the power of neurochemistry! For decades, business leaders have been equipping themselves with every book, philosophy, reward, and program, yet companies everywhere continue to struggle with toxic cultures, and the unhappiness and low productivity that go with them. In Trust Factor, neuroscientist Paul Zak shows that innate brain functions hold the answers we’ve been looking for. Put simply, the key to providing an engaging, encouraging, positive culture that keeps your employees energized is trust. When someone shows you trust, a feel-good jolt of oxytocin surges through your brain and triggers you to reciprocate. Within this book, Zak explains topics such as: How brain chemicals affect behavior Why trust gets squashed How to stimulate trust within your employees And much more! This book also incorporates science-based insights for building high-trust organizations with successful examples from The Container Store, Zappos, and Herman Miller. Stop recycling the same ineffective strategies and programs for improving culture. By using the simple mechanisms in Trust Factor, you can create a perpetual trust-building cycle between your management and staff, thus ending stubborn workplace patterns.

Employees First, Customers Second

Author : Vineet Nayar
Publisher : Harvard Business Press
ISBN 13 : 1422139069
Total Pages : 210 pages
Book Rating : 4.4/5 (221 download)

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Book Synopsis Employees First, Customers Second by : Vineet Nayar

Download or read book Employees First, Customers Second written by Vineet Nayar and published by Harvard Business Press. This book was released on 2010 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Imagine a management philosophy based not upon serving a company's customers, but on serving the company's employees. Vineet Nayar, CEO of HCL Technologies in India, has put such a philosophy into practice with remarkable results. His "employee first, customer second" mantra has been recognized globally as an example of organizational innovation, and was deemed a "new and radical management philosophy" ripe for the picking in the Western world by Business Week. In this book, Nayar himself describes his blunt refusal to treat the flesh and blood of HCL--its people--as "human resource" or as "intellectual capital" or even as an asset like all its other assets-and how his unique perspective led to an holistic transformation of his organization. By putting employees on top of the organizational pyramid, he argues, your company can fully realize the value created in the interface between customers and employees. This book leads managers and executives through the five core aspects of Nayar's approach, demonstrating how to create a sense of urgency, overhaul incentives and reporting structures, foster transparency in communications and feedback, provide platforms for achievement and personal growth, and finally recognize the potential of every individual in the organization. The "Employee First" philosophy should be the fulcrum of the transformation journey of any organization.

Understanding E-Body Language

Author : Robert T. Whipple
Publisher : Productivity Publications
ISBN 13 : 0972911952
Total Pages : 285 pages
Book Rating : 4.9/5 (729 download)

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Book Synopsis Understanding E-Body Language by : Robert T. Whipple

Download or read book Understanding E-Body Language written by Robert T. Whipple and published by Productivity Publications. This book was released on 2006 with total page 285 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ideas in this book will help you every time you send or receive an electronic note, whether at work or at home. You will learn to read between the lines in all forms of incoming electronic communications and ensure outgoing messages convey your true intentions and are politically appropriate. This book also teaches you how to avoid the escalating and embarrassing "e-mail grenade" battles that are too prevalent online. There are many tips for managing your electronic inbox to avoid overload and "e-burnout." Understanding E-body Language will forever change how you view e-mail, while making your online communications easier and more effective.

Nepotism in Organizations

Author : Robert G. Jones
Publisher : Routledge
ISBN 13 : 1136651411
Total Pages : 321 pages
Book Rating : 4.1/5 (366 download)

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Book Synopsis Nepotism in Organizations by : Robert G. Jones

Download or read book Nepotism in Organizations written by Robert G. Jones and published by Routledge. This book was released on 2013-06-17 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: There is a huge elephant in the room: organizational decisions are often based on family relationships, rather than on the ‘rational’ approach advocated by many professionals. Textbooks on Human Resources, Management, Organizational Behavior, Economics, Public Administration, and a host of related areas seem to have entirely missed this important aspect of organizational decision making. This book seeks to change all of this. By clearly identifying and defining nepotism in organizations, this book pulls back the curtain on the primary basis for many of the important things that really happen in organizations, large and small. The authors skillfully weave examples of nepotism in real organizations with the usual scholarly textbook topics (hiring, leadership, employment law, career search, culture, etc.) in a way that defines an entire new field of quantitative organizational research. This new book in SIOP's Organizational Frontiers series represents the first time IO psychologists have looked at the important subject of nepotism in organizations.

The Trust Factor

Author : Robert T. Whipple
Publisher : Productivity Publications
ISBN 13 : 9780972911900
Total Pages : 200 pages
Book Rating : 4.9/5 (119 download)

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Book Synopsis The Trust Factor by : Robert T. Whipple

Download or read book The Trust Factor written by Robert T. Whipple and published by Productivity Publications. This book was released on 2003-05 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: Creating an environment of TRUST is the heart of leadership. This book reveals new ways of building trust, using effective tools developed, tested, and perfected through years of application in the corporate environment. Successful application of these tools will help you confidently lead based on a solid foundation, increase your effectiveness working with people, and improve your job satisfaction.

Beyond Transparency

Author : Brett Goldstein
Publisher :
ISBN 13 : 9780615889085
Total Pages : 316 pages
Book Rating : 4.8/5 (89 download)

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Book Synopsis Beyond Transparency by : Brett Goldstein

Download or read book Beyond Transparency written by Brett Goldstein and published by . This book was released on 2013-09-30 with total page 316 pages. Available in PDF, EPUB and Kindle. Book excerpt: The rise of open data in the public sector has sparked innovation, driven efficiency, and fueled economic development. While still emerging, we are seeing evidence of the transformative potential of open data in shaping the future of our civic life, and the opportunity to use open data to reimagine the relationship between residents and government, especially at the local level. As we look ahead, what have we learned so far from open data in practice and how we can apply those lessons to realize a more promising future for America's cities and communities? Edited by Brett Goldstein, former Chief Data Officer for the City of Chicago, with Code for America, this book features essays from over twenty of the world's leading experts in a first-of-its-kind instructive anthology about how open data is changing the face of our public institutions. Contributors include: Michael Flowers, Chief Analytics Officer, New York City Beth Blauer, former director of Maryland StateStat Jonathan Feldman, CIO, City of Asheville Tim O'Reilly, founder & CEO, O'Reilly Media Eric Gordon, Director of Engagement Game Lab, Emerson College Beth Niblock, CIO, Louisville Metro Government Ryan & Mike Alfred, Co-Founders, Brightscope Emer Coleman, former director of the London Datastore Mark Headd, Chief Data Officer, City of Philadelphia "As an essential volume for anyone interested in the future of governance, urban policy, design, data-driven policymaking, journalism, or civic engagement, "Beyond Transparency" combines the inspirational glow and political grit of Profiles in Courage with the clarity of an engineer's calm explanation of how something technical actually works. Here are the detailed how-to stories of many members of the first generation of open government pioneers, written in a generous, accessible style; this compilation presents us with a great deal to admire, ample provocation, and wise guidance from a group of remarkable individuals." -Susan Crawford, author of Captive Audience "Just as he did during his time in my administration, Goldstein has brought together industry leaders to discuss issues of relevance in the open data movement and the practical implications of implementing these policies... This book will help continue the work to make open government a reality across the country." - Mayor Rahm Emanuel, City of Chicago "A must-read for anyone who is passionate about what open data can do to transform city living." - Boris Johnson, Mayor of London

Social Media ROI

Author : Olivier Blanchard
Publisher : Pearson Education
ISBN 13 : 0132678020
Total Pages : 485 pages
Book Rating : 4.1/5 (326 download)

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Book Synopsis Social Media ROI by : Olivier Blanchard

Download or read book Social Media ROI written by Olivier Blanchard and published by Pearson Education. This book was released on 2011-02-22 with total page 485 pages. Available in PDF, EPUB and Kindle. Book excerpt: Use Social and Viral Technologies to Supercharge Your Customer Service! Use this book to bring true business discipline to your social media program and align with your organization’s goals. Top branding and marketing expert Olivier Blanchard brings together new best practices for strategy, planning, execution, measurement, analysis, and optimization. You will learn how to define the financial and nonfinancial business impacts you are aiming for--and achieve them. Social Media ROI delivers practical solutions for everything from structuring programs to attracting followers, defining metrics to managing crises. Whether you are in a startup or a global enterprise, this book will help you gain more value from every dime you invest in social media. You’ll learn how to: Align social communications with broader business goals and functions Plan for effective performance measurement Establish clarity of vision, purpose, and execution Implement guidelines and operations for effectively managing social media Get started by “listening before talking” Integrate social media into long-term marketing programs, short-term campaigns, and brand initiatives Use social media to deliver real-time, optimized customer support Leverage mobility and the “on-the-fly” social media culture Measure FRY (Frequency, Reach, and Yield) Includes a foreword by Brian Solis.

The Neurobiology of Trust

Author : Frank Krueger
Publisher : Cambridge University Press
ISBN 13 : 1108488560
Total Pages : 513 pages
Book Rating : 4.1/5 (84 download)

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Book Synopsis The Neurobiology of Trust by : Frank Krueger

Download or read book The Neurobiology of Trust written by Frank Krueger and published by Cambridge University Press. This book was released on 2021-12-16 with total page 513 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a multi-disciplinary introduction to the study of trust, written by experts from the social, behavioural, and neural sciences.

Team Relationship Management

Author : Jeb Hurley
Publisher : Xmetryx Press
ISBN 13 : 9780578518800
Total Pages : 264 pages
Book Rating : 4.5/5 (188 download)

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Book Synopsis Team Relationship Management by : Jeb Hurley

Download or read book Team Relationship Management written by Jeb Hurley and published by Xmetryx Press. This book was released on 2019-06-07 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: Want Extraordinary? Get Relationships.The stakes have never been higher. Complex problems demanding innovative solutions require the collaboration of the best minds. Yet, too often trust is low, and people are disengaged, putting teams into a spiral of mediocrity or worse. Then there are the stellar exceptions: teams that consistently deliver exceptional performance. The critical question isn't why, or what...But "how"? After nearly 30 years in VP, GM, and CEO roles, Dr. Jeb Hurley spent five years walking in the shoes of today's team leaders while earning his doctorate in leadership. The answer became clear as he experienced what was and wasn't working on the front lines, and combined his research with insights from the best minds in the field of team science: People want and need healthy relationships at work to do their best and be their best. As a leader, you must be relentless in closing the gaps that erode strong, trusting relationships. In Team Relationship Management, you'll learn the "how" of developing and sustaining the strong, trusting relationships that people want and need at work to do their best and be their best; along with a practical, field-proven approach, and three specific actions to master the art of crafting extraordinary teams. "A masterpiece in the making in so many respects, as writings on the topic of teams and team management to date has, for the most part, been a regurgitation of the same conventional thinking and time-worn rehashing of the same theories. You've got a fresh (i.e. disruptive) approach and one that's sorely needed." -Dennis J. Pitocco, Publisher & Editor-in-Chief, BIZCATALYST 360.COM, an award-winning global media digest