The Restaurant Training Program

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The Encyclopedia of Restaurant Training

Author : Lora Arduser
Publisher : Atlantic Publishing Company
ISBN 13 : 0910627347
Total Pages : 544 pages
Book Rating : 4.9/5 (16 download)

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Book Synopsis The Encyclopedia of Restaurant Training by : Lora Arduser

Download or read book The Encyclopedia of Restaurant Training written by Lora Arduser and published by Atlantic Publishing Company. This book was released on 2005 with total page 544 pages. Available in PDF, EPUB and Kindle. Book excerpt: Book & CD-ROM. Training is an investment for the future, the only foundation on which success can be built. Training delivers excellence in product and performance, elevating a good restaurant into a great one. Training will keep the skills of its employees and management sharp. But in no other industry is its absence or presence as obvious as it is in the food service industry. It is hard to find good, qualified employees, and even harder to keep them. In addition, unemployment levels are low, and competition for qualified workers is tough. What's the answer? Training! Constant training and re-enforcement keeps employees and management sharp and focused, and demonstrates the company cares enough to spend time and subsequently money on them. And that's precisely what this encyclopaedic book will do for you -- be your new training manager. The first part of the book will teach you how to develop training programs for food service employees, and how to train the trainer. The book is full of training tips, tactics and how-to's that will show you proper presentation, and how to keep learners motivated both during and after the training. The second part of the book details specific job descriptions and detailed job performance skills for every position in a food service operation, from the general manager to dishwasher. There are study guides and tests for all positions. Some of the positions include General Manager, Kitchen Manager, Server, Dishwasher, Line Cook, Prep Cook, Bus Person, Host/Hostess, Bartender, Wine & Alcohol Service, Kitchen Steward, Food Safety, Employee Safety, Hotel Positions, etc. Specific instructions are provided for using equipment as well.

Restaurant Server Manual

Author : Jeffery D. Schim
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781548092061
Total Pages : 64 pages
Book Rating : 4.0/5 (92 download)

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Book Synopsis Restaurant Server Manual by : Jeffery D. Schim

Download or read book Restaurant Server Manual written by Jeffery D. Schim and published by Createspace Independent Publishing Platform. This book was released on 2017-06-13 with total page 64 pages. Available in PDF, EPUB and Kindle. Book excerpt: The restaurant Server Manual covers waitstaff training a greeter training. This is a valuable resource for your restaurant or bar. Waitstaff will learn how to create exceptional service for your guest. This restaurant server manual covers the following: -Orientation -Training your Team -Effective Training Techniques -Certified Trainers -Positive Plus / Correction Feedback -Teamwork -How to Prevent Guest Complaints -Guest Recovery -Food Safety & Allergens -Food Delivery Procedures -Restaurant Safety -Clean as you go -Server Job Description -Six Steps of Service -How to Roll Silverware -Silverware and Plate Placement -Point of Sale Training -Restaurant Greeter Training -Restaurant Greeter Job Description Return of Investment (ROI) Training your staff is an investment. Your customers will benefit and your bottom line will show an increase in restaurant revenue. The most important part of the restaurant server training manual is the six steps of service. Basically, your managers, servers and greeters will learn and memorize the six steps of service. Your employees will live the steps of service from shift to shift. The server steps of service begin when the customer arrives and walks through your restaurant front door and ends when they depart the restaurant. Your goal is to provide exceptional wow customer service by applying the steps of service all throughout the customer's visit.

Restaurant OSHA Safety and Security

Author : Howard Cannon
Publisher : Rossi, Incorporated
ISBN 13 : 9781945614002
Total Pages : 0 pages
Book Rating : 4.6/5 (14 download)

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Book Synopsis Restaurant OSHA Safety and Security by : Howard Cannon

Download or read book Restaurant OSHA Safety and Security written by Howard Cannon and published by Rossi, Incorporated. This book was released on 2016-11 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Compiled from more than 1,000 hours of research and statistical analysis, Restaurant OSHA Safety and Security was written to help provide restaurant owners, managers, executives, employers, employees, and vendors what they need to know about OSHA and industry standards and best practices in simple language.

Service that Sells!

Author : Jim Sullivan
Publisher : Pencom
ISBN 13 : 9781879239005
Total Pages : 0 pages
Book Rating : 4.2/5 (39 download)

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Book Synopsis Service that Sells! by : Jim Sullivan

Download or read book Service that Sells! written by Jim Sullivan and published by Pencom. This book was released on 1991 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is it. The bestselling book in food service history. Over the years it has been updated and, based on demand, kept printing. Today, hundreds of thousands of copies later, owners, managers, and operators are still using it for its "1,000 guaranteed ways to make your restaurant more profitable".

Salt, Fat, Acid, Heat

Author : Samin Nosrat
Publisher : Simon and Schuster
ISBN 13 : 1476753830
Total Pages : 480 pages
Book Rating : 4.4/5 (767 download)

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Book Synopsis Salt, Fat, Acid, Heat by : Samin Nosrat

Download or read book Salt, Fat, Acid, Heat written by Samin Nosrat and published by Simon and Schuster. This book was released on 2017-04-25 with total page 480 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now a Netflix series New York Times Bestseller and Winner of the 2018 James Beard Award for Best General Cookbook and multiple IACP Cookbook Awards Named one of the Best Books of 2017 by: NPR, BuzzFeed, The Atlantic, The Washington Post, Chicago Tribune, Rachel Ray Every Day, San Francisco Chronicle, Vice Munchies, Elle.com, Glamour, Eater, Newsday, Minneapolis Star Tribune, The Seattle Times, Tampa Bay Times, Tasting Table, Modern Farmer, Publishers Weekly, and more. A visionary new master class in cooking that distills decades of professional experience into just four simple elements, from the woman declared "America's next great cooking teacher" by Alice Waters. In the tradition of The Joy of Cooking and How to Cook Everything comes Salt, Fat, Acid, Heat, an ambitious new approach to cooking by a major new culinary voice. Chef and writer Samin Nosrat has taught everyone from professional chefs to middle school kids to author Michael Pollan to cook using her revolutionary, yet simple, philosophy. Master the use of just four elements--Salt, which enhances flavor; Fat, which delivers flavor and generates texture; Acid, which balances flavor; and Heat, which ultimately determines the texture of food--and anything you cook will be delicious. By explaining the hows and whys of good cooking, Salt, Fat, Acid, Heat will teach and inspire a new generation of cooks how to confidently make better decisions in the kitchen and cook delicious meals with any ingredients, anywhere, at any time. Echoing Samin's own journey from culinary novice to award-winning chef, Salt, Fat Acid, Heat immediately bridges the gap between home and professional kitchens. With charming narrative, illustrated walkthroughs, and a lighthearted approach to kitchen science, Samin demystifies the four elements of good cooking for everyone. Refer to the canon of 100 essential recipes--and dozens of variations--to put the lessons into practice and make bright, balanced vinaigrettes, perfectly caramelized roast vegetables, tender braised meats, and light, flaky pastry doughs. Featuring 150 illustrations and infographics that reveal an atlas to the world of flavor by renowned illustrator Wendy MacNaughton, Salt, Fat, Acid, Heat will be your compass in the kitchen. Destined to be a classic, it just might be the last cookbook you'll ever need. With a foreword by Michael Pollan.

Restaurant Prosperity Formula(tm)

Author : David Scott Peters
Publisher : Advantage Media Group
ISBN 13 : 9781642250398
Total Pages : 0 pages
Book Rating : 4.2/5 (53 download)

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Book Synopsis Restaurant Prosperity Formula(tm) by : David Scott Peters

Download or read book Restaurant Prosperity Formula(tm) written by David Scott Peters and published by Advantage Media Group. This book was released on 2020-01-28 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing on his decades of experience as a restaurateur, David Scott Peters offers this specific, hands-on guidebook for independent restaurant owners. Focusing on the operational and cultural aspects of running a restaurant, Peters offers a system--the Restaurant Prosperity Formula(TM)--that allows these businesses to not only survive but thrive in one of the world's most competitive industries. In this book (which the author calls "the most comprehensive restaurant owner manual you've ever read"), restaurant owners will learn the fundamentals needed to accomplish three goals: simplifying operations, making more money than ever before, and bringing balance back to their lives so they can enjoy the benefits of the first two goals! "David's no-nonsense approach strips down all the excuses and doubts in our heads as operators and then gives you the paint-by-numbers plan to make real change in your restaurant. The systems that are outlined in this book are both relevant and practical on their own, but David takes it a step further by teaching you how to implement them in your business and whom you need on your team to be successful." - Brad Hackert, director of restaurant operations, Flora-Bama "Foundation, systems, profitability, accountability, and actionable steps--this book has it all from a true industry expert!" - Darren S. Denington, CFBE, president, Service with Style "Think of this book as your personal, one-of-a-kind treasure map with a clearly marked path and a big X where the gold is. Bring your shovel because you'll be doing some digging." - Kamron Karington, founder and CEO, Repeat Returns

Remarkable Service

Author : The Culinary Institute of America
Publisher : John Wiley & Sons
ISBN 13 : 0470197404
Total Pages : 304 pages
Book Rating : 4.4/5 (71 download)

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Book Synopsis Remarkable Service by : The Culinary Institute of America

Download or read book Remarkable Service written by The Culinary Institute of America and published by John Wiley & Sons. This book was released on 2009-05-04 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: As competition for customers is constantly increasing, contemporary restaurants must distinguish themselves by offering consistent, high-quality service. Service and hospitality can mean different things to different foodservice operations, and this book addresses the service needs of a wide range of dining establishments, from casual and outdoor dining to upscale restaurants and catering operations. Chapters cover everything from training and hiring staff, preparation for service, front-door hospitality to money handling, styles of modern table service, front-of-the-house safety and sanitation, serving diners with special needs, and service challenges—what to do when things go wrong. Remarkable Service is the most comprehensive guide to service and hospitality on the market, and this new edition includes the most up-to-date information available on serving customers in the contemporary restaurant world.

Setting the Table

Author : Danny Meyer
Publisher : Harper Collins
ISBN 13 : 0061868248
Total Pages : 244 pages
Book Rating : 4.0/5 (618 download)

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Book Synopsis Setting the Table by : Danny Meyer

Download or read book Setting the Table written by Danny Meyer and published by Harper Collins. This book was released on 2009-10-13 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: The bestselling business book from award-winning restauranteur Danny Meyer, of Union Square Cafe, Gramercy Tavern, and Shake Shack Seventy-five percent of all new restaurant ventures fail, and of those that do stick around, only a few become icons. Danny Meyer started Union Square Cafe when he was 27, with a good idea and hopeful investors. He is now the co-owner of a restaurant empire. How did he do it? How did he beat the odds in one of the toughest trades around? In this landmark book, Danny shares the lessons he learned developing the dynamic philosophy he calls Enlightened Hospitality. The tenets of that philosophy, which emphasize strong in-house relationships as well as customer satisfaction, are applicable to anyone who works in any business. Whether you are a manager, an executive, or a waiter, Danny’s story and philosophy will help you become more effective and productive, while deepening your understanding and appreciation of a job well done. Setting the Table is landmark a motivational work from one of our era’s most gifted and insightful business leaders.

FabJob Guide to Become a Restaurant Owner

Author : Tom Hennessy
Publisher :
ISBN 13 : 9781894638739
Total Pages : pages
Book Rating : 4.6/5 (387 download)

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Book Synopsis FabJob Guide to Become a Restaurant Owner by : Tom Hennessy

Download or read book FabJob Guide to Become a Restaurant Owner written by Tom Hennessy and published by . This book was released on 2006 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Restaurant Service Basics

Author : Sondra J. Dahmer
Publisher : John Wiley & Sons
ISBN 13 : 0470107855
Total Pages : 210 pages
Book Rating : 4.4/5 (71 download)

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Book Synopsis Restaurant Service Basics by : Sondra J. Dahmer

Download or read book Restaurant Service Basics written by Sondra J. Dahmer and published by John Wiley & Sons. This book was released on 2008-10-06 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: RESTAURANT SERVICE basics The essential guide to great service skills and techniques —now in a second edition No matter how excellent the food, guests will not return to a restaurant with poor service. On the other hand, great service leads to both a pleasurable dining experience and a successful restaurant. Whether as a server or restaurant executive, anyone entering today’s foodservice industry cannot afford to ignore the significance of excellent service. Restaurant Service Basics, Second Edition offers a practical and up-to-date guide to professional table service. Authors Sondra Dahmer and Kurt Kahl provide extensive, step-by-step instructions on everything a truly excellent server must do, from proper attire to order taking methods to dealing with difficult guests. This revised and updated Second Edition features: New coverage of technology use in restaurants, including POS systems Plentiful photos and diagrams that illustrate table settings, service styles, and much more Updated information on upselling from the menu, food allergies, food trends, safety and sanitation guidelines, and alcohol service New teaching and learning features including learning objectives, key terms called out in the text, mini-cases, a resource of menu and service terms, and an expanded glossary End-of-chapter review questions and projects that incorporate real-life situations A comprehensive and concise resource for building a top-notch waitstaff, Restaurant Service Basics, Second Edition is an essential manual for servers-in-training, those who train them, restaurant managers, and hospitality students.

The Next Frontier of Restaurant Management

Author : Alex M. Susskind
Publisher : Cornell University Press
ISBN 13 : 1501736523
Total Pages : 254 pages
Book Rating : 4.5/5 (17 download)

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Book Synopsis The Next Frontier of Restaurant Management by : Alex M. Susskind

Download or read book The Next Frontier of Restaurant Management written by Alex M. Susskind and published by Cornell University Press. This book was released on 2019-06-15 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The Next Frontier of Restaurant Management is of the highest quality and appropriate for Service Management courses at the graduate level." ― (Richard Ghiselli, Purdue University) The Next Frontier of Restaurant Management brings together the latest research in hospitality studies to offer students, hospitality executives, and restaurant managers the best practices for restaurant success. Alex M. Susskind and Mark Maynard draw on their experiences as a hospitality educator and a restaurant industry leader, respectively, to guide readers through innovative articles that address specific aspects of restaurant management: * Creating and preserving a healthy company culture * Developing and upholding standards of service * Successfully navigating guest complaints to promote loyalty * Creating a desirable (and profitable) ambiance * Harnessing technology to improve guest and employee experiences * Mentoring employees Maynard and Susskind detail the implementation of effective customer management and staff training, design elements such as seating and lighting, the innovative use of data to improve the guest experience, and both consumer-oriented and operation-based technologies. They conclude with a discussion of the human factor that is the foundation of the hospitality industry and the importance of a healthy workplace culture. As Susskind and Maynard show, successful restaurants don't happen by accident.

Quality Restaurant Service Guaranteed

Author : Nancy Loman Scanlon
Publisher : Wiley
ISBN 13 : 9780471028529
Total Pages : 0 pages
Book Rating : 4.0/5 (285 download)

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Book Synopsis Quality Restaurant Service Guaranteed by : Nancy Loman Scanlon

Download or read book Quality Restaurant Service Guaranteed written by Nancy Loman Scanlon and published by Wiley. This book was released on 1998-07-07 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to match quality service with increased profitability--a systematic and detailed guide for hotel and restaurant owners, operators, managers, and trainers. Are you looking for a way to make your food and beverage operation really stand out? One sure way is to improve your service program so that it not only satisfies your customers but increases your operation's profits. This book provides a detailed guide that foodservice professionals can easily follow to discover the hidden potential in every service program. Foodservice owners and managers will learn how to chart an effective path to high-quality service and what steps they need to take to get there. This approach is one that has been used in dozens of hotels and restaurants nationwide with continued success. With these detailed blueprints in hand, the reader will be well equipped to develop quality service for operations ranging from quick-food establishments to full-service restaurants. The author thoroughly covers the basic level of service for each type of foodservice operation and then highlights areas where specific techniques can boost overall quality. One important area--identifying and meeting customer needs and expectations--is made less confusing with the help of marketing exercises. Applying this knowledge to real-world situations is seamless with the aid of the worksheets provided. Dozens of photographs throughout vividly illustrate quality foodservice in action in hotels and restaurants throughout the country.

Unsliced

Author : Mike Bausch
Publisher : Lioncrest Publishing
ISBN 13 : 9781544516653
Total Pages : 316 pages
Book Rating : 4.5/5 (166 download)

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Book Synopsis Unsliced by : Mike Bausch

Download or read book Unsliced written by Mike Bausch and published by Lioncrest Publishing. This book was released on 2020-10-22 with total page 316 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you own a pizzeria, you know something most people don't: the pizza business is more cutthroat, stressful, and multifaceted than Wall Street. Every day is a constant struggle to manage overhead, attract loyal customers, stand out from the pack, and keep your employees motivated. Running a pizzeria is hard. But it doesn't have to be as hard as you think. Unsliced is THE resource for elevating your pizzeria-from managing staff to mindset, marketing, and everything in between. Industry leader Mike Bausch explains how to make your restaurant unique and in demand based on his twenty years of experience. You'll learn how to build systems that will help you boost your sales and keep your sanity. And you'll discover time-tested protocols that will protect you and your restaurant. It's hard not to get discouraged in this business. But with the right perspective, smart systems, and hard work, your restaurant can thrive.

Food Service Manager

Author : National Learning Corporation
Publisher : Passbooks
ISBN 13 : 9780837335643
Total Pages : 0 pages
Book Rating : 4.3/5 (356 download)

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Book Synopsis Food Service Manager by : National Learning Corporation

Download or read book Food Service Manager written by National Learning Corporation and published by Passbooks. This book was released on 2016 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Frequently reprinted with the same ISBN but slightly differing bibliographical details.

Foundations of Restaurant Management and Culinary Arts

Author : National Restaurant Association (U.S.)
Publisher : Pearson
ISBN 13 : 9780138019389
Total Pages : 0 pages
Book Rating : 4.0/5 (193 download)

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Book Synopsis Foundations of Restaurant Management and Culinary Arts by : National Restaurant Association (U.S.)

Download or read book Foundations of Restaurant Management and Culinary Arts written by National Restaurant Association (U.S.) and published by Pearson. This book was released on 2011 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Industry-driven curriculum that launches students into their restaurant and foodservice career! Curriculum of the ProStart(R) program offered by the National Restaurant Association. The National Restaurant Association and Pearson have partnered to bring educators the most comprehensive curriculum developed by industry and academic experts.

Restaurant Kitchen Manual

Author : Jeffrey D. Schim
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781546972402
Total Pages : 100 pages
Book Rating : 4.9/5 (724 download)

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Book Synopsis Restaurant Kitchen Manual by : Jeffrey D. Schim

Download or read book Restaurant Kitchen Manual written by Jeffrey D. Schim and published by Createspace Independent Publishing Platform. This book was released on 2017-06-14 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this manual your employees will learn the basics in your restaurant kitchen. It is very important that your kitchen staff learn and understand everything outlined in this restaurant kitchen manual. In so many cases, most cooks don't know time and temperature, food safety, shelf life dates, basic position training and etc. During the interview process, you may run into an application that appears to be awesome. The applicant will say what they think you want to hear, they talk the talk, but can they walk the walk. After you conducted a reference check you can decide if the applicant is a good fit for your restaurant. The next step is kitchen training. Everyone goes through kitchen training, whether they are experienced or inexperienced. You truly don't know if that applicant is on the up and up on their experience. Typically, experienced employees will learn faster than non-experienced employees and therefore will require less training days. Non-experienced employees will require more attention (TLC) and quite possibly extended training days.

The Secrets to Restaurant Management and Staff Training

Author : Christine J. Lueders
Publisher : Atlantic Publishing Group Incorporated
ISBN 13 : 9781620234112
Total Pages : 0 pages
Book Rating : 4.2/5 (341 download)

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Book Synopsis The Secrets to Restaurant Management and Staff Training by : Christine J. Lueders

Download or read book The Secrets to Restaurant Management and Staff Training written by Christine J. Lueders and published by Atlantic Publishing Group Incorporated. This book was released on 2017 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you ever feel that you are not fully appreciated? Are you always looking for a better work environment? Do you ever wonder what could be done to make a restaurant run more smoothly and efficiently? The answers lie with the actions of individuals. Schools only focus on culinary arts and other books on the technical aspects on how to perform certain tasks. This book will teach owners, managers, staff, and those who want to work in the industry, how to interact with each other; how to earn respect, trust and understanding; and how to work with each other as a team. It will show the importance of each suggestion and the reasons behind them. Hosts will learn how important their position is in the restaurant, how and why to better communicate with staff members, managers, and guests, how to use the counting system, and many other things. Servers will learn how they can improve their skills and learn new ones, how and why to become a team player, how to handle difficult customers and much more. This book will also demonstrate procedures and certain technical tricks, which will make everyone's job easier. When managers take care of the staff, the staff will take care of the guests, and the guests will always come back!