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Author : Trevor J. Bentley
Publisher :
ISBN 13 :
Total Pages : 552 pages
Book Rating : 4.3/5 (555 download)
Download or read book The Management Services Handbook written by Trevor J. Bentley and published by . This book was released on 1984 with total page 552 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Teresa Swartz
Publisher : SAGE
ISBN 13 : 9780761916123
Total Pages : 538 pages
Book Rating : 4.9/5 (161 download)
Download or read book Handbook of Services Marketing and Management written by Teresa Swartz and published by SAGE. This book was released on 2000 with total page 538 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a comprehensive, practical and theoretical guide to the latest thinking in the foundations of services. The authors present contributions from the world''s leading experts on services marketing and management.'
Author : Trevor J. Bentley
Publisher : Burns & Oates
ISBN 13 : 9780304318179
Total Pages : 527 pages
Book Rating : 4.3/5 (181 download)
Download or read book The Management Services Handbook written by Trevor J. Bentley and published by Burns & Oates. This book was released on 1984 with total page 527 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Bentley
Publisher :
ISBN 13 : 9780304324477
Total Pages : pages
Book Rating : 4.3/5 (244 download)
Download or read book Management Services Handbook 2/E written by Bentley and published by . This book was released on 1991-12 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : John R. Bryson
Publisher : Edward Elgar Publishing
ISBN 13 : 1781000417
Total Pages : 465 pages
Book Rating : 4.7/5 (81 download)
Download or read book Handbook of Service Business written by John R. Bryson and published by Edward Elgar Publishing. This book was released on 2015-04-30 with total page 465 pages. Available in PDF, EPUB and Kindle. Book excerpt: Service business accounts for more than 75 per cent of the wealth and employment created in most developed market economies. The management and economics of service business is based around selling expertise, knowledge and experiences. This Handbook co
Author : Sanjay Nair
Publisher : IT Governance Ltd
ISBN 13 : 1787782379
Total Pages : 102 pages
Book Rating : 4.7/5 (877 download)
Download or read book The Service Desk Handbook – A guide to service desk implementation, management and support written by Sanjay Nair and published by IT Governance Ltd. This book was released on 2020-09-15 with total page 102 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Service Desk Handbook - A guide to service desk implementation, management and support provides operational guidance for implementing, managing and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL® to accomplish their tasks while making the necessary adaptations as per their organisation’s needs.
Author : Randy A. Steinberg
Publisher : Trafford Publishing
ISBN 13 : 1490720952
Total Pages : 289 pages
Book Rating : 4.4/5 (97 download)
Download or read book Servicing Itsm written by Randy A. Steinberg and published by Trafford Publishing. This book was released on 2013-12-27 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: What services does the IT organization really deliver? Rather than discuss the theory around what a service catalog or service portfolio is, this book gives you the actual IT service descriptions for running, operating, and managing an entire IT infrastructure. Its all herecomplete service descriptions, catalog and portfolio templates, service implementation plans, service governance processes, and much more all packed into this one handbook! Just about every IT support service is described in this book. Take the service descriptions you need, mix, match and customize them to quickly create the content needed for your own service catalogs and portfolios. Many books talk about how to build a service catalogthis book is a service catalog! We really struggled to identify and pull our IT services together until we saw this materialit saved us months! With this material, we can finally tell the business what IT actually delivers to them! A valuable reference resource for ITSM practitioners, service managers, CIOs, procurement managers, and anyone else sourcing the services needed to run an entire IT infrastructure operation! One can put together an entire IT service management operation just from the service descriptions in this book!
Author : Rino J. Patti
Publisher : SAGE
ISBN 13 : 1412952913
Total Pages : 537 pages
Book Rating : 4.4/5 (129 download)
Download or read book The Handbook of Human Services Management written by Rino J. Patti and published by SAGE. This book was released on 2008-10 with total page 537 pages. Available in PDF, EPUB and Kindle. Book excerpt: Focusing on an effectiveness-driven approach to management in the human services, Rino J. Patti's The Handbook of Human Services Management, Second Edition explores the latest information on practice innovations, theoretical perspectives, and empirical research to provide an essential perspective on what managers do to create and sustain organizations that deliver high quality, effective services to consumers. Offering the most comprehensive coverage of human services management available today, this second edition includes 24 chapters authored by distinguished practitioners and scholars in human services management: 10 that are entirely new and 14 that have been extensively revised. The Handbook is accompanied by an Instructor's Manual.
Author : Zoe J. Radnor
Publisher : Routledge
ISBN 13 : 1317602951
Total Pages : 462 pages
Book Rating : 4.3/5 (176 download)
Download or read book Public Service Operations Management written by Zoe J. Radnor and published by Routledge. This book was released on 2015-07-30 with total page 462 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do policy makers and managers square the circle of increasing demand and expectations for the delivery and quality of services against a backdrop of reduced public funding from government and philanthropists? Leaders, executives and managers are increasingly focusing on service operations improvement. In terms of research, public services are immature within the discipline of operations management, and existing knowledge is limited to government departments and large bureaucratic institutions. Drawing on a range of theory and frameworks, this book develops the research agenda, and knowledge and understanding in public service operations management, addressing the most pressing dilemmas faced by leaders, executives and operations managers in the public services environment. It offers a new empirical analysis of the impact of contextual factors, including the migration of planning systems founded on MRP/ERP and the adoption of industrial based improvement practices such as TQM, lean thinking and Six Sigma. This will be of interest to researchers, educators and advanced students in public management, service operations management, health service management and public policy studies.
Author :
Publisher :
ISBN 13 :
Total Pages : 60 pages
Book Rating : 4.3/5 (91 download)
Download or read book The Medicare Handbook written by and published by . This book was released on with total page 60 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Vivek Nanda
Publisher : CRC Press
ISBN 13 : 1420025309
Total Pages : 352 pages
Book Rating : 4.4/5 (2 download)
Download or read book Quality Management System Handbook for Product Development Companies written by Vivek Nanda and published by CRC Press. This book was released on 2005-01-27 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quality Management System Handbook for Product Development Companies describes a systematic approach for quality management and continuous improvement via a formal management system. The approach centers on a high-level process for defining a QMS from essential prerequisites to improvement mechanisms. The book outlines the five major QMS
Author :
Publisher :
ISBN 13 : 9780160789755
Total Pages : 460 pages
Book Rating : 4.7/5 (897 download)
Download or read book US Army Physician Assistant Handbook written by and published by . This book was released on 2018-02 with total page 460 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : David G. Cotts
Publisher : Amacom Books
ISBN 13 : 9780814403808
Total Pages : 452 pages
Book Rating : 4.4/5 (38 download)
Download or read book The Facility Management Handbook written by David G. Cotts and published by Amacom Books. This book was released on 1999 with total page 452 pages. Available in PDF, EPUB and Kindle. Book excerpt: Shows that the management of a company's facilities, from boiler room to board room, can maximize productivity and profits. The entire facility management area - planning, leadership, managing the design process, managing finances, leasing, operations, maintenance and benchmarking - is covered.
Author :
Publisher :
ISBN 13 : 9780913723951
Total Pages : 294 pages
Book Rating : 4.7/5 (239 download)
Download or read book Managers who Lead written by and published by . This book was released on 2005-01-01 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: Health program managers everywhere grapple with the same challenges: Tackling complex health problems with limited resources. Defining priorities. Inspiring staff. Initiating change. Demonstrating measurable results. Managers Who Lead empowers health managers at all levels of an organization to lead teams to face challenges and achieve results. It answers questions such as: How do I create a shared vision of better health and a clear plan for achieving it? What can I do to improve work climate? How can I prepare myself and others for higher levels of responsibility? How do I lead change inside and outside my organization? Whether you work in the public or private sector, this handbook is essential reading. It offers a wealth of resources, including exercises for managers and facilitators. Real-life examples illustrate how to transform your work groups and organizations into high performers.
Author : Cindy Gassiot
Publisher : Jones & Bartlett Learning
ISBN 13 : 0763784419
Total Pages : 523 pages
Book Rating : 4.7/5 (637 download)
Download or read book The Medical Staff Services Handbook written by Cindy Gassiot and published by Jones & Bartlett Learning. This book was released on 2011-08-24 with total page 523 pages. Available in PDF, EPUB and Kindle. Book excerpt: Rev. ed. of: The medical staff services handbook / [edited by] Cindy A. Gassiot, Vicki L. Searcy, Christina W. Giles. c2007.
Author : Matthew J. Castelli
Publisher : Cisco Press
ISBN 13 : 9781587050909
Total Pages : 466 pages
Book Rating : 4.0/5 (59 download)
Download or read book Network Sales and Services Handbook written by Matthew J. Castelli and published by Cisco Press. This book was released on 2003 with total page 466 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the sales professional's handbook to understanding IT technologies and mastering the concepts and needs of a network environment. Essential understanding of the technologies that sales representatives need to know for success is provided here with case studies and real-world examples.
Author : Frank Booty
Publisher : Routledge
ISBN 13 : 1136440070
Total Pages : 457 pages
Book Rating : 4.1/5 (364 download)
Download or read book Facilities Management Handbook written by Frank Booty and published by Routledge. This book was released on 2009-04-09 with total page 457 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now in this fourth edition, the Facilities Management Handbook has been fully updated from the acclaimed previous editions, continuing its status as an invaluable resource to those working in facilities management, whether just starting out or as seasoned campaigners and practitioners. Information is presented in a clear and logical way, offering easy-to-find advice and best practice information that’s essential in guaranteeing the safe, efficient and cost-effective running of any facilities function. Many sections have been completely revised, such as the chapters on complying with health and safety and property law. Other information on workplace facilities has been brought completely up to date in line with legal compliance and strategic policies to create a reliable and accurate overview of the role of today’s facilities manager. This up-to-date and revised handbook will be a key guide for the changing times that are ahead.
