The Little Book Of Managing Uncertainty

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The Little Book of Managing Uncertainty

Author : Harry Katzan Jr.
Publisher : iUniverse
ISBN 13 : 1663244014
Total Pages : 102 pages
Book Rating : 4.6/5 (632 download)

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Book Synopsis The Little Book of Managing Uncertainty by : Harry Katzan Jr.

Download or read book The Little Book of Managing Uncertainty written by Harry Katzan Jr. and published by iUniverse. This book was released on 2022-08-22 with total page 102 pages. Available in PDF, EPUB and Kindle. Book excerpt: Advanced technology is the cornerstone of modern society. Some of the reasons for studying the methods and applications of technology are that the subject serves as the basis of our everyday existence. We use technology on a daily basis, yet we know very little about the underlying concepts. We have no introduction to the subject matter, no principles of best behavior, and no theories. It is a time for change and this book fills that need. In this book, we are going to take a look at the evolving technology of uncertainty. Getting a handle on uncertainty permits a practitioner to perform in an excellent manner on tasks from management to applied technology. Modern government, such as the intelligence services, is exceedingly complicated, and uncertainty exists in almost every aspect of their daily lives. Business and finance have similar requirements so that participants can excel in all aspects of the decisions of everyday business life. The ability to deal with uncertainty is based on the methods of combining diverse possibilities into a coherent whole called a frame of discernment. Then, using a methodology known as Dempster-Shafer theory, evidence can be evaluated and a basis for decision making can be discerned. The effective use of Dempster-Shafer theory is conceptualized through computer methodology. Once determined to be unsolvable by experts, the methods contained herein have been solved by the author as a visiting professor in Switzerland. The methods are summarized in a research monograph entitled Managing Uncertainty and simplified in this book, along with an appropriate appendix that introduces the methodology. The book is comprised of introductory material followed by appropriate examples in essays that can be read in any order determined by the reader’s interests. The essays are based on peer reviewed journal articles presented at technical conferences. The various essays can be addressed in any order as they are adjusted to fit the needs of practicing professionals. Harry Katzan is a professor, author, and consultant, and enjoys outdoor activities.

Managing Project Uncertainty

Author : David Cleden
Publisher : Routledge
ISBN 13 : 1351920413
Total Pages : 131 pages
Book Rating : 4.3/5 (519 download)

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Book Synopsis Managing Project Uncertainty by : David Cleden

Download or read book Managing Project Uncertainty written by David Cleden and published by Routledge. This book was released on 2017-03-02 with total page 131 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dealing effectively with uncertainty requires today's project manager to be familiar with a broad spectrum of strategies, encompassing both 'hard' and 'soft' methods. This theme of unified thinking (i.e. the need to selectively draw upon a wide range of strategies in any given situation) will differentiate the book from its contemporaries. By picking up where traditional risk management techniques begin to fail, it brings together leading-edge thinking from a variety of disciplines and shows how these techniques can be used to conquer uncertainty in projects. The ability to make good decisions when faced with uncertainty is the real challenge. It is a universal truth that a decision is only as good as the information it is based on. But good information is often hard to come by, and all projects are vulnerable to the unknown and the unknowable. Thus, uncertainty becomes the sworn enemy of the project manager. Wherever we try to analyse, quantify, plan and act, uncertainty lies in wait to surprise us with its ambiguity and unpredictability. It lurks in every stage of the project lifecycle: in the planning (how long will this really take?), the initiation (this isn't the situation I expected!), the execution (who could have foreseen that happening?), and even the completion of a project (where are the expected benefits?). But managing uncertainty is a lot more than just applying risk management techniques. It requires a deep appreciation of how uncertainty arises and, by recognising its different guises, the appropriate strategies can be formulated. If we can learn how to reduce uncertainty, we can make better management decisions and increase the chances of the project succeeding. This book addresses five key questions: ¢ Why is there uncertainty in projects? ¢ How do you spot the symptoms of uncertainty, preferably at an early stage? ¢ What can be done to avoid uncertainty? ¢ What strategies can be used to deal with project uncertainty? ¢ How can both the individual and the organisation learn to cope more effectively in the future? The reader is assumed to be a either a project management professional, or a senior manager looking for ways to improve project management strategy within their organisation. As such, a foundation in project management basics is assumed, although not essential. The book then builds on this by exposing new ideas and concepts, and shows how these can be harnessed to tackle uncertainty in its many guises.

Management of Uncertainty

Author : Gudela Grote
Publisher : Springer Science & Business Media
ISBN 13 : 1848823738
Total Pages : 199 pages
Book Rating : 4.8/5 (488 download)

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Book Synopsis Management of Uncertainty by : Gudela Grote

Download or read book Management of Uncertainty written by Gudela Grote and published by Springer Science & Business Media. This book was released on 2009-09-17 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: As I write, the financial systems of the world are collapsing with still no clear indication of what the consequences will be and which measures should be taken to avoid such a crisis in the future. There seems to be agreement though, that the financial instruments introduced in the past few decades entailed far too much complexity and uncertainty and that there was too little regulatory control over the use of these instruments. Management of uncertainty with the aim of achieving self-control is the core concern of this book. It was not written with a focus on financial systems, but many concepts developed in this book are applicable to this field as well. The - neric principles of reducing, maintaining or increasing uncertainties in view of the different contingencies an organization is faced with, the fundamental issue of how much control is possible and who should be in control, and the question of how much and what kind of regulation is necessary with the overall aim of finding an appropriate balance between system stability and flexibility are at the centre of heated debates on the future of finance.

Strategies for Managing Uncertainty

Author : Alfred Allen Marcus
Publisher :
ISBN 13 : 9781108120586
Total Pages : pages
Book Rating : 4.1/5 (25 download)

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Book Synopsis Strategies for Managing Uncertainty by : Alfred Allen Marcus

Download or read book Strategies for Managing Uncertainty written by Alfred Allen Marcus and published by . This book was released on 2019 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: "All organizations must cope with future uncertainties. These uncertainties affect the strategic choices they make. They must commit scarce organizational resources to future outcomes which they have little assurance will come into being. Marcus explores how decision makers in the energy industry made choices in the face of such uncertainties, specifically examining two major uncertainties they confronted in the 2012-18 period - price volatility and climate change. Marcus tells the story of how different companies in the integrated oil and natural gas sector and in the motor vehicle sector responded to these uncertainties. In the face of these challenges, companies in the energy industry hedged their bets by staking out paradoxical or contrasting positions. On the one hand, they focused on capturing as much gain as they could from the world's current dependence on fossil fuels and on the other hand they made preparations for a future in which fossil fuels might not be the world's dominant energy source"--

Managing the Unknown

Author : Christoph H. Loch
Publisher : John Wiley & Sons
ISBN 13 : 1118276825
Total Pages : 393 pages
Book Rating : 4.1/5 (182 download)

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Book Synopsis Managing the Unknown by : Christoph H. Loch

Download or read book Managing the Unknown written by Christoph H. Loch and published by John Wiley & Sons. This book was released on 2011-11-30 with total page 393 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing the Unknown offers a new way of looking at the problem of managing projects in novel and unknown environments. From Europe's leading business school, this book shows how to manage two fundamental approaches that, in combination, offer the possibility of coping with unforeseen influences that inevitably arise in novel projects: * Trial-and-Error Learning allows for redefining the plan and the project as the project unfolds * Selectionism pursues multiple, independent trials in order to pick the best one at the end Managing the Unknown offers expert guidelines to the specific project mindsets, infrastructures, and management methods required to use these project management approaches and achieve success in spite of unforeseen obstacles. This book equips readers with: * Causal explanations of why unforeseeable factors in novel projects make traditional project planning and project risk management insufficient * Directly applicable management tools that help managers to guide novel and high-uncertainty projects * Real-world case studies of both successful and unsuccessful approaches to managing high uncertainty in novel projects

Surviving and Thriving in Uncertainty

Author : Frederick Funston
Publisher : John Wiley & Sons
ISBN 13 : 0470617489
Total Pages : 368 pages
Book Rating : 4.4/5 (76 download)

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Book Synopsis Surviving and Thriving in Uncertainty by : Frederick Funston

Download or read book Surviving and Thriving in Uncertainty written by Frederick Funston and published by John Wiley & Sons. This book was released on 2010-06-03 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: A new book to help senior executives and boards get smart about risk management The ability of businesses to survive and thrive often requires unconventional thinking and calculated risk taking. The key is to make the right decisions—even under the most risky, uncertain, and turbulent conditions. In the new book, Surviving and Thriving in Uncertainty: Creating the Risk Intelligent Enterprise, authors Rick Funston and Steve Wagner suggest that effective risk taking is needed in order to innovate, stay competitive, and drive value creation. Based on their combined decades of experience as practitioners, consultants, and advisors to numerous business professionals throughout the world, Funston and Wagner discuss the adoption of 10 essential and practical skills, which will improve agility, resilience, and realize benefits: Challenging basic business assumptions can help identify "Black Swans" and provide first-mover advantage Defining the corporate risk appetite and risk tolerances can help reduce the risk of ruin. Anticipating potential causes of failure can improve chances of survival and success through improved preparedness. Factoring in velocity and momentum can improve speed of response and recovery. Verifying sources and the reliability of information can improve insights for decision making and thus decision quality. Taking a longer-term perspective can aid in identifying the potential unintended consequences of short-term decisions.

Managing Uncertainty

Author : Michel Syrett
Publisher : The Economist
ISBN 13 : 1610395131
Total Pages : 170 pages
Book Rating : 4.6/5 (13 download)

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Book Synopsis Managing Uncertainty by : Michel Syrett

Download or read book Managing Uncertainty written by Michel Syrett and published by The Economist. This book was released on 2014-02-25 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing uncertainty has become a new business imperative. Technological discontinuities, regulatory upheavals, geopolitical shocks, abrupt shifts in consumer tastes or behavior, and many other factors have emerged or intensified in recent years and together conspire to undermine even the most carefully constructed business strategies. Managing Uncertainty: Strategies for Surviving and Thriving in Turbulent Times addresses these new challenges, assessing the sources of business turbulence, how to classify uncertainty, and the different ways in which uncertainty can be embraced to allow greater innovation and growth. Drawing on examples from around the world, the book presents the most recent ideas on what it means to manage uncertainty, from practitioners, academics, and consultants. • Addresses the challenges of managing uncertainty in business • Presents a step-by-step guide to managing business uncertainty • Draws examples from major international companies, including Intel, Procter & Gamble, Siemens, Boeing, Quinetiq, Philips, China Telecom, Ford, Apple, Shell, Glaxo SmithKline and many more Written for business leaders and managers looking for new ways to ensure that their businesses continue to thrive in a world of increasing complexity, Managing Uncertainty presents new and innovative ideas about reducing risk by understanding difficult-to-predict shifts.

Uncertainty in Industrial Practice

Author : Etienne de Rocquigny
Publisher : John Wiley & Sons
ISBN 13 : 0470770740
Total Pages : 364 pages
Book Rating : 4.4/5 (77 download)

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Book Synopsis Uncertainty in Industrial Practice by : Etienne de Rocquigny

Download or read book Uncertainty in Industrial Practice written by Etienne de Rocquigny and published by John Wiley & Sons. This book was released on 2008-09-15 with total page 364 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing uncertainties in industrial systems is a daily challenge to ensure improved design, robust operation, accountable performance and responsive risk control. Authored by a leading European network of experts representing a cross section of industries, Uncertainty in Industrial Practice aims to provide a reference for the dissemination of uncertainty treatment in any type of industry. It is concerned with the quantification of uncertainties in the presence of data, model(s) and knowledge about the system, and offers a technical contribution to decision-making processes whilst acknowledging industrial constraints. The approach presented can be applied to a range of different business contexts, from research or early design through to certification or in-service processes. The authors aim to foster optimal trade-offs between literature-referenced methodologies and the simplified approaches often inevitable in practice, owing to data, time or budget limitations of technical decision-makers. Uncertainty in Industrial Practice: Features recent uncertainty case studies carried out in the nuclear, air & space, oil, mechanical and civil engineering industries set in a common methodological framework. Presents methods for organizing and treating uncertainties in a generic and prioritized perspective. Illustrates practical difficulties and solutions encountered according to the level of complexity, information available and regulatory and financial constraints. Discusses best practice in uncertainty modeling, propagation and sensitivity analysis through a variety of statistical and numerical methods. Reviews recent standards, references and available software, providing an essential resource for engineers and risk analysts in a wide variety of industries. This book provides a guide to dealing with quantitative uncertainty in engineering and modelling and is aimed at practitioners, including risk-industry regulators and academics wishing to develop industry-realistic methodologies.

Radical Uncertainty: Decision-Making Beyond the Numbers

Author : John Kay
Publisher : W. W. Norton & Company
ISBN 13 : 1324004789
Total Pages : 407 pages
Book Rating : 4.3/5 (24 download)

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Book Synopsis Radical Uncertainty: Decision-Making Beyond the Numbers by : John Kay

Download or read book Radical Uncertainty: Decision-Making Beyond the Numbers written by John Kay and published by W. W. Norton & Company. This book was released on 2020-03-17 with total page 407 pages. Available in PDF, EPUB and Kindle. Book excerpt: Much economic advice is bogus quantification, warn two leading experts in this essential book, now with a preface on COVID-19. Invented numbers offer a false sense of security; we need instead robust narratives that give us the confidence to manage uncertainty. “An elegant and careful guide to thinking about personal and social economics, especially in a time of uncertainty. The timing is impeccable." — Christine Kenneally, New York Times Book Review Some uncertainties are resolvable. The insurance industry’s actuarial tables and the gambler’s roulette wheel both yield to the tools of probability theory. Most situations in life, however, involve a deeper kind of uncertainty, a radical uncertainty for which historical data provide no useful guidance to future outcomes. Radical uncertainty concerns events whose determinants are insufficiently understood for probabilities to be known or forecasting possible. Before President Barack Obama made the fateful decision to send in the Navy Seals, his advisers offered him wildly divergent estimates of the odds that Osama bin Laden would be in the Abbottabad compound. In 2000, no one—not least Steve Jobs—knew what a smartphone was; how could anyone have predicted how many would be sold in 2020? And financial advisers who confidently provide the information required in the standard retirement planning package—what will interest rates, the cost of living, and your state of health be in 2050?—demonstrate only that their advice is worthless. The limits of certainty demonstrate the power of human judgment over artificial intelligence. In most critical decisions there can be no forecasts or probability distributions on which we might sensibly rely. Instead of inventing numbers to fill the gaps in our knowledge, we should adopt business, political, and personal strategies that will be robust to alternative futures and resilient to unpredictable events. Within the security of such a robust and resilient reference narrative, uncertainty can be embraced, because it is the source of creativity, excitement, and profit.

Uncertainty

Author : Jonathan Fields
Publisher : Penguin
ISBN 13 : 1591845661
Total Pages : 241 pages
Book Rating : 4.5/5 (918 download)

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Book Synopsis Uncertainty by : Jonathan Fields

Download or read book Uncertainty written by Jonathan Fields and published by Penguin. This book was released on 2012-11-06 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: Jonathan Fields knows the risks-and potential power-of uncertainty. He gave up a six-figure income as a lawyer to make $12 an hour as a personal trainer. Then, married with a 3-month old baby, he signed a lease to launch a yoga center in the heart of New York City. . . the day before 9/11. But he survived, and along the way he developed a fresh approach to transforming uncertainty, risk of loss, and exposure to judgment into catalysts for innovation, creation, and achievement. In business, art, and life, creating on a world-class level demands bold action and leaps of faith in the face of great uncertainty. But that uncertainty can lead to fear, anxiety, paralysis, and destruction. It can gut creativity and stifle innovation. It can keep you from taking the risks necessary to do great work and craft a deeply-rewarding life. And it can bring companies that rely on innovation grinding to a halt. That is, unless you know how to use it to your advantage. Fields draws on leading-edge technology, cognitive science, and ancient awareness-focusing techniques in a fresh, practical, nondogmatic way. His approach enables creativity and productivity on an entirely different level and can turn the once-tortuous journey into a more enjoyable quest.

Small Data, Big Disruptions

Author : Martin Schwirn
Publisher : Red Wheel/Weiser
ISBN 13 : 1632657430
Total Pages : 228 pages
Book Rating : 4.6/5 (326 download)

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Book Synopsis Small Data, Big Disruptions by : Martin Schwirn

Download or read book Small Data, Big Disruptions written by Martin Schwirn and published by Red Wheel/Weiser. This book was released on 2021-04-15 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: A method to find and connect the small data clues that show what the future’s big picture will look like. “Strategy decisions are like playing high-stakes blackjack, and scanning is the technique for counting cards. Martin Schwirn isn’t a pro gambler, but an expert in scanning.” —Bill Ralston, cofounder of Strategic Business Insights and author of Scenario Planning Handbook An organization’s future success depends on their decision makers’ ability to anticipate changes and disruptions in the marketplace. But how do you get information about tomorrow today? How can your decisions today account for tomorrow’s uncertainties? Small Data, Big Disruptions presents a tool kit to foresee coming changes: Understand why big data will not help you with understanding tomorrow’s disruptions. The future starts with small data—first. Learn the proven 4-step process to capture small data that help envision the future. See examples of how the process anticipated major disruptions. Implement the process in your organization and learn how to initiate meaningful actions. Small Data, Big Disruptions provides the information you need to anticipate the future, understand tomorrow’s market dynamics, and make the necessary decisions to meet the future on your terms. Small Data, Big Disruptions lets you exploit the period between the moment you could know about emerging disruptions and the moment most everybody will know about it. It’s the difference between being ahead of the curve and struggling to catch up.

Uncertainty

Author : Millett Granger Morgan
Publisher : Cambridge University Press
ISBN 13 : 113993581X
Total Pages : 376 pages
Book Rating : 4.1/5 (399 download)

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Book Synopsis Uncertainty by : Millett Granger Morgan

Download or read book Uncertainty written by Millett Granger Morgan and published by Cambridge University Press. This book was released on 1990-08-31 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: The authors explain the ways in which uncertainty is an important factor in the problems of risk and policy analysis. This book outlines the source and nature of uncertainty, discusses techniques for obtaining and using expert judgment, and reviews a variety of simple and advanced methods for analyzing uncertainty.

Wicked Environmental Problems

Author : Peter J. Balint
Publisher : Island Press
ISBN 13 : 1610910478
Total Pages : 272 pages
Book Rating : 4.6/5 (19 download)

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Book Synopsis Wicked Environmental Problems by : Peter J. Balint

Download or read book Wicked Environmental Problems written by Peter J. Balint and published by Island Press. This book was released on 2012-06-22 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Wicked" problems are large-scale, long-term policy dilemmas in which multiple and compounding risks and uncertainties combine with sharply divergent public values to generate contentious political stalemates; wicked problems in the environmental arena typically emerge from entrenched conflicts over natural resource management and over the prioritization of economic and conservation goals more generally. This new book examines past experience and future directions in the management of wicked environmental problems and describes new strategies for mitigating the conflicts inherent in these seemingly intractable situations. The book: reviews the history of the concept of wicked problems examines the principles and processes that managers have applied explores the practical limitations of various approaches Most important, the book reviews current thinking on the way forward, focusing on the implementation of "learning networks," in which public managers, technical experts, and public stakeholders collaborate in decision-making processes that are analytic, iterative, and deliberative. Case studies of forest management in the Sierra Nevada, restoration of the Florida Everglades, carbon trading in the European Union, and management of the Ngorongoro Conservation Area in Tanzania are used to explain concepts and demonstrate practical applications. Wicked Environmental Problems offers new approaches for managing environmental conflicts and shows how managers could apply these approaches within common, real-world statutory decision-making frameworks. It is essential reading for anyone concerned with managing environmental problems.

We Can Only Hope for It

Author : Harry Katzan Jr.
Publisher : iUniverse
ISBN 13 : 1663253617
Total Pages : 84 pages
Book Rating : 4.6/5 (632 download)

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Book Synopsis We Can Only Hope for It by : Harry Katzan Jr.

Download or read book We Can Only Hope for It written by Harry Katzan Jr. and published by iUniverse. This book was released on 2023-06-05 with total page 84 pages. Available in PDF, EPUB and Kindle. Book excerpt: A professor’s wife dies. Professor is grief stricken. Professor talks to himself. Professor interacts with another being (imagined) Matt the main character figures out the situation Reverse mathemnatics Conference in Zurich Matt solves the problem. All ends well.

The Management of Uncertainty

Author : Angela Liberatore
Publisher : Routledge
ISBN 13 : 1134391463
Total Pages : 322 pages
Book Rating : 4.1/5 (343 download)

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Book Synopsis The Management of Uncertainty by : Angela Liberatore

Download or read book The Management of Uncertainty written by Angela Liberatore and published by Routledge. This book was released on 2013-10-18 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: This investigative analysis studies why key European countries responded differently to the Chernobyl nuclear disaster, and what can be learned from it. The author details why the accident was defined differently in various countries, why actions were or were not taken, and what was learned about the management of nuclear risk. Furthermore, Liberatore studies the short-term and long-term responses and consequences of Chernobyl not only in specific countries, but within the European Union as a whole. Liberatore also provides a policy communication model to illustrate the interaction among the key personnel in such incidents: the scientists, the politicians, the interest groups, and the mass media. The author's focus upon uncertainty managementis a compelling account for all who seek to understand and improve the practical management of transboundary risks.

Everything is All Right

Author : Harry Katzan Jr.
Publisher : iUniverse
ISBN 13 : 1663254044
Total Pages : 82 pages
Book Rating : 4.6/5 (632 download)

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Book Synopsis Everything is All Right by : Harry Katzan Jr.

Download or read book Everything is All Right written by Harry Katzan Jr. and published by iUniverse. This book was released on 2023-06-28 with total page 82 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a book of fiction and is intended for the entertainment of the reader. The main characters as well as other characters and events are totally made up. The objective of the book is to please the readership, and not intended to give a point of view or other information. The book alludes to things that aren’t necessarily true but are used to help the reader enjoy life, give a feeling of satisfaction, and help that person feel good. It is a work of fiction with all rights and privileges contained therein. Our daughters, Kathryn and Karen, helped with the book when necessary and provided inspiration. Thanks for reading the book. The book follows the usual procedure of no violence, no sex, and no bad language. It is accessible to readers of all ages.

Artificial Intelligence Theory For Management

Author : Harry Katzan Jr.
Publisher : iUniverse
ISBN 13 : 1663256160
Total Pages : 282 pages
Book Rating : 4.6/5 (632 download)

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Book Synopsis Artificial Intelligence Theory For Management by : Harry Katzan Jr.

Download or read book Artificial Intelligence Theory For Management written by Harry Katzan Jr. and published by iUniverse. This book was released on 2023-09-13 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is an introductory book about Artificial Intelligence Theory based on Service Science. It is not for AI specialists. It is too simple for them. As unusual as it sounds, there is a very good reason for its existence. There are existing books on the subject that are very good but are very difficult to read. Its that simple. The concepts are complicated and some require complex math. A typical example is the subject of neural networks. A person should know what theory governs the new field of artificial intelligence, because we will be involved if only at the listening level or going into a meeting. Artificial Intelligence is here to stay this time. It’s a third try to bring the subject to the forefront. It is here for the future, and it is here to stay because the world needs it. We are in the midst of war, preparation for defense, a dismal economic outlook, crime, killing, and so forth. We need it because if we continue the way we are going, we won’t be going anywhere for very long. Practically everything is disarray. Just name them: violence, shady politics, global warming, discrimination, abortion, women’s birth problems, men’s cancer. What is the solution? It is twofold. Equitably use the information we have and permit the human race to communicate and act in a reasonable manner. Through Artificial Intelligence, often referred to as AI, we have the key to managing our lives on a daily basis – worldwide. There is a lot going on in the area of AI, as it’s called. Young people all over the place are into it. New software is being developed. There is a generative AI system named ChatGPT developed by a company named OpenAI that has done a good job with new developments. What is a manager to do. A company named IBM is in the field with a system called IBM Watson, that operates out of the cloud is also in the game. In fact, this book can give you some insight into what is going on. It contains three snippets on ChatGPT, IBM Watson, and Data Science that are included at the end of the book. Instead of business and government leaders having to tell us what they are going to do, we can and will be addressing that subject through AI. AI is a systems concept, not a single piece of software you can buy at a local store. Can you imagine a kid telling you they have computers and AI, meaning software apps. You will be able to obtain AI capability but it needs to be blended into the infrastructure to its host organization. A good example is the Watson System developed by IBM. It can, will, and has done wonders with design and analytics, but you probably will need some help in employing the computational infrastructure. There are already competition systems but Watson is mentioned because it beat some Jeopardy! champions at their own game. So, here is what we are providing to you with in this book. A straightforward description of the subject of AI that is easy to read. No more and no less. You can jump into this book at any point and get something out of it. In addition, you will get a quick survey of Service Science. After all, Artificial Intelligence is a service In the best sense of the word. The book is not expensive and something you would enjoy giving to a relative or friend. The book adheres to the author’s principle of no sex, no violence, and no bad language. It is accessible to all readers. This need not be said for a book of this type, but I like saying it.