The Lean Office

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Value Stream Management for the Lean Office

Author : Don Tapping
Publisher : CRC Press
ISBN 13 : 1482278170
Total Pages : 163 pages
Book Rating : 4.4/5 (822 download)

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Book Synopsis Value Stream Management for the Lean Office by : Don Tapping

Download or read book Value Stream Management for the Lean Office written by Don Tapping and published by CRC Press. This book was released on 2018-02-19 with total page 163 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bring Lean Improvements to the Administrative Areas of Your Organization! Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stream storyboard.This popular volume provides organizations with a proven system for implementing lean principles in the office. In addition to providing a thorough overview of basic lean concepts, this book details methods for identifying the administrative activities in need of attention. To address these, it applies the eight-step process for removing waste and reorganizing workflow. Accompanying the book are downloadable resources containing a lean assessment tool, a storyboard template, charts, a team charter, and worksheets. Along with this book you receive downloadable resources containing a lean assessment tool, a storyboard template, useful charts, a team charter, forms, reports, and worksheets!

Lean Office and Service Simplified

Author : Drew Locher
Publisher : CRC Press
ISBN 13 : 1439884749
Total Pages : 297 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis Lean Office and Service Simplified by : Drew Locher

Download or read book Lean Office and Service Simplified written by Drew Locher and published by CRC Press. This book was released on 2017-07-27 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: Winner of a 2012 Shingo Research and Professional Publication AwardDemystifying the application of Lean methods, Lean Office and Service Simplified: The Definitive How-To Guide goes beyond the basic tools to detail the key concepts of Lean as they apply to office and service environments. It begins by discussing value stream management, followed by

Office Lean

Author : Ken Eakin
Publisher : CRC Press
ISBN 13 : 0429512228
Total Pages : 277 pages
Book Rating : 4.4/5 (295 download)

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Book Synopsis Office Lean by : Ken Eakin

Download or read book Office Lean written by Ken Eakin and published by CRC Press. This book was released on 2019-09-26 with total page 277 pages. Available in PDF, EPUB and Kindle. Book excerpt: Struggling to apply Lean effectively in your office environment? Office Lean is a book for anyone who wants to apply Lean better in contexts where the work is both intangible and complex. it explains in simple terms, what Lean is -- and what Lean isn’t -- enabling office professionals to understand how it can be successfully applied to their complex office-based work environments. Contrary to popular opinion, Lean is not only for mass manufacturing or healthcare. It applies just as much to the digital world of "knowledge work" industries such as banking and financial services, software development, and government. But the fundamental concepts, straight from the factory floor, need a fair amount of translation to be effectively applied in cube farms. Overturning the common perception that Lean is about imposing rigid rules, or simply eliminating waste in the name of "efficiency", Eakin presents Lean as a dynamic, flexible, people-centric philosophy that delivers outstanding business results by improving employee engagement and customer experience. Office Lean helps Lean practitioners (leaders/managers and coaches/consultants) working in professional office environments access the amazing, transformative results Lean can bring to their specific domains. It combines clear explanations of the core concepts of the Lean philosophy with relevant, practical examples from the fields of accounting, finance, insurance, IT and government.

Lean Six Sigma for the Office

Author : James William Martin
Publisher : CRC Press
ISBN 13 : 1420068806
Total Pages : 364 pages
Book Rating : 4.4/5 (2 download)

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Book Synopsis Lean Six Sigma for the Office by : James William Martin

Download or read book Lean Six Sigma for the Office written by James William Martin and published by CRC Press. This book was released on 2008-10-30 with total page 364 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a practical reference of tools, methods, and concepts that enable a reader to understand Lean Six Sigma concepts to improve his or her process using Kaizen events. It presents a simple reference to plan and conduct Kaizen events in service systems and office environments.

Lean Organization: from the Tools of the Toyota Production System to Lean Office

Author : Andrea Chiarini
Publisher : Springer Science & Business Media
ISBN 13 : 8847025109
Total Pages : 176 pages
Book Rating : 4.8/5 (47 download)

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Book Synopsis Lean Organization: from the Tools of the Toyota Production System to Lean Office by : Andrea Chiarini

Download or read book Lean Organization: from the Tools of the Toyota Production System to Lean Office written by Andrea Chiarini and published by Springer Science & Business Media. This book was released on 2012-08-04 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lean Organization for Excellence describes the right way to implement lean thinking inside both manufacturing and service industries. After explaining the origins of the concept and discussing 'wastes' and value added, the book aims to set out a precise path of action. To this end, the so-called Hoshin Kanri method of defining business objectives and targets is explained, and a Value Stream Mapping tool that serves to identify all wastes is described. Subsequent chapters cover each of the TPS (Toyota Production System) tools, from 5S to SMED, and special attention is devoted to the Ducati case study, in which tools such as 5S and Kanban are applied. Lean metrics and the innovative Value Stream Accounting are discussed, and the closing chapter focuses on Lean Office for the service industry. Each chapter includes illustrations and tables relating to practical cases concerning the subject under consideration, based on real consultancy experiences.

Lean Office Demystified

Author : Don Tapping
Publisher :
ISBN 13 : 9780977072033
Total Pages : 321 pages
Book Rating : 4.0/5 (72 download)

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Book Synopsis Lean Office Demystified by : Don Tapping

Download or read book Lean Office Demystified written by Don Tapping and published by . This book was released on 2006 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Lean Office Demystified II

Author : Don Tapping
Publisher :
ISBN 13 : 9780982500491
Total Pages : 401 pages
Book Rating : 4.5/5 (4 download)

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Book Synopsis Lean Office Demystified II by : Don Tapping

Download or read book Lean Office Demystified II written by Don Tapping and published by . This book was released on 2010-03 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lean Office Demystified II is simple to understand and provides easy-to-do steps explaining how Lean can be applied in various administrative settings. The tools of takt time, pitch, leveling, standard work, mistake proofing, value stream mapping, etc. are all explained with examples that anyone can relate to. The book provides three main steps into applying Lean in any type office environment. This new version also reveals the secrets on how Lean can be leveraged with MS Office (and other applications) to move information where it is needed, when it is needed, in error-free ways never dreamed of - at the speed of sight. Learn how MS Excel, Word, Access, Grove, and Visio, as well as ACT!, Windows Explorer, and Google Docs can be used in applying Lean tools and concepts. This is all conveyed through the Global Winds case study that is included at the end of each chapter. This easy-to-use book includes everything you need for success - readiness guides, worksheets, forms, screen shots, application examples, etc. Lean Office Demystified II goes beyond theory to explain how all this works in the actual business case study of Global Winds. Lean Office Demystified II will boost office performance, reduce costs, and increase customer satisfaction, while at the same time create stress-free work place. BONUS! The Appendix now contains step-by-step instructions on how to: 1.Create a value stream map in Visio 2.Use Pivot Tables to help identify a value stream 3.Use Excel to create an Employee Balance Chart

Lean In

Author : Sheryl Sandberg
Publisher : Knopf
ISBN 13 : 0385349955
Total Pages : 240 pages
Book Rating : 4.3/5 (853 download)

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Book Synopsis Lean In by : Sheryl Sandberg

Download or read book Lean In written by Sheryl Sandberg and published by Knopf. This book was released on 2013-03-11 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: The #1 international best seller In Lean In, Sheryl Sandberg reignited the conversation around women in the workplace. Sandberg is chief operating officer of Facebook and coauthor of Option B with Adam Grant. In 2010, she gave an electrifying TED talk in which she described how women unintentionally hold themselves back in their careers. Her talk, which has been viewed more than six million times, encouraged women to “sit at the table,” seek challenges, take risks, and pursue their goals with gusto. Lean In continues that conversation, combining personal anecdotes, hard data, and compelling research to change the conversation from what women can’t do to what they can. Sandberg provides practical advice on negotiation techniques, mentorship, and building a satisfying career. She describes specific steps women can take to combine professional achievement with personal fulfillment, and demonstrates how men can benefit by supporting women both in the workplace and at home. Written with humor and wisdom, Lean In is a revelatory, inspiring call to action and a blueprint for individual growth that will empower women around the world to achieve their full potential.

Operational Excellence in Your Office

Author : Kevin J. Duggan
Publisher : CRC Press
ISBN 13 : 1498714099
Total Pages : 275 pages
Book Rating : 4.4/5 (987 download)

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Book Synopsis Operational Excellence in Your Office by : Kevin J. Duggan

Download or read book Operational Excellence in Your Office written by Kevin J. Duggan and published by CRC Press. This book was released on 2016-02-24 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: Operational Excellence is achieved when all employees in your organization can see the flow of value to your customers and can make adjustments to that flow before it breaks down. Operational Excellence in Your Office: A Guide to Achieving Autonomous Value Stream Flow with Lean Techniques presents nine time-tested guidelines for designing business process flow that enable Operational Excellence in the office. Each chapter describes one guideline by using text, illustrations, and practical examples to provide a comprehensive understanding of why creating flow in the office is essential and how to achieve it. Accounting for the reality that most office employees are required to work on many different projects throughout the day, this book details a step-by-step methodology for leveraging traditional value stream flow to establish Operational Excellence in an office environment. In addition, it describes a more advanced form of flow called "self-healing" flow—in which employees are capable of identifying and fixing problems with the flow without requiring management intervention. Explaining how to achieve Operational Excellence and self-healing flow with the nine guidelines, the book also introduces new concepts such as part-time continuous flow processing cells, workflow cycles, takt capability, integration events, pitch in the office, and ways to tell whether your office is on time. With this book, you will be able to take the knowledge provided and immediately apply it by following the step-by-step checklists included at the end of each chapter. In addition to the lists of action items for implementing each guideline, the book includes "acid tests" you can use to determine if you have implemented each guideline correctly. When finished, you will have designed an end-to-end flow for the services in your office as well as visual systems to help employees distinguish normal flow from abnormal flow so they can fix flow problems on their own, before they negatively impact your customers.

Flow in the Office

Author : Carlos Venegas
Publisher :
ISBN 13 : 9781138438644
Total Pages : pages
Book Rating : 4.4/5 (386 download)

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Book Synopsis Flow in the Office by : Carlos Venegas

Download or read book Flow in the Office written by Carlos Venegas and published by . This book was released on 2017-06-29 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: For many years, lean initiatives have generated staggering improvements on the shop floor. Currently, however, many managers and business leaders want these lean benefits incorporated into non-traditional environments such as service and transactions. This bookshows you how to efficiently translate and transition lean manufacturing principles into the office. In Flow in the Office, Carlos Venegas confirms that the competitive advantage will go to those who manage information and knowledge most effectively and efficiently. It is not enough to be a lean manufacturer - you need to be a lean business, and that includes your back office, your front office, and your corner office. The author translates the language of Lean Manufacturing into the language of Lean Office Flow, bringing bits, bytes, and conversations into the concrete world of process improvement.

The Lean Office

Author : Productivity Press Development Team
Publisher : Productivity Press
ISBN 13 : 9781138438620
Total Pages : pages
Book Rating : 4.4/5 (386 download)

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Book Synopsis The Lean Office by : Productivity Press Development Team

Download or read book The Lean Office written by Productivity Press Development Team and published by Productivity Press. This book was released on 2018-06-28 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: The Lean Office: Collected Practices and Cases is a compilation of articles previously published in the Productivity Press newsletter, Lean Manufacturing Advisor. These articles discuss lean implementations in non-manufacturing operations, from design to processing invoices to customer service. Most articles are written in the form of case studies. Highlights include - Practical, in-depth description of lean implementation, written in a conversational, easy-to-read style A large quantity of case studies unavailable from any other single source Responds to your desire for real-world lean office information

The Kaizen Event Planner

Author : Karen Martin
Publisher : CRC Press
ISBN 13 : 1439827826
Total Pages : 240 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis The Kaizen Event Planner by : Karen Martin

Download or read book The Kaizen Event Planner written by Karen Martin and published by CRC Press. This book was released on 2017-07-27 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Kaizen Events are an effective way to train organizations to break unproductive habits and adopt a continuous improvement philosophy while, at the same time, achieve breakthrough performance-level results. Through Kaizen Events, cross-functional teams learn how to make improvements in a methodological way. They learn how to quickly study a process,

The Complete Lean Enterprise

Author : Beau Keyte
Publisher : CRC Press
ISBN 13 : 1563273012
Total Pages : 141 pages
Book Rating : 4.5/5 (632 download)

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Book Synopsis The Complete Lean Enterprise by : Beau Keyte

Download or read book The Complete Lean Enterprise written by Beau Keyte and published by CRC Press. This book was released on 2004-07-30 with total page 141 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Winner of the 2005 Shingo Prize for Excellence in Manufacturing Research" Most lean initiatives conducted by manufacturers are focused mostly on shop-floor activities — mapping the value stream of raw material to the shop-floor customer. Much of the untapped potential for productivity improvements lies, however, in non-production areas — where the value stream is administrative (i.e., "order to cash"). These "office" value streams directly support the daily production needs of an enterprise. Beau Keyte and Drew Locher's new book, The Complete Lean Enterprise: Value Stream Mapping for Administrative and Office Processes, offers a step-by-step approach to applying lean initiatives to the administrative and office environment. It's a must read for leaders looking to improve their production support activities within their order-to-cash value stream. The Complete Lean Enterprise is a valuable tool in applying value stream mapping (VSM) to non-production areas, identifying office wastes, establishing performance metrics, speeding up administrative workflow, and improving office efficiency.

THE LEAN OFFICE: How to Use Just-in-Time Techniques to Streamline Your Office

Author : Jim Thompson
Publisher : Productive Publications
ISBN 13 : 1552705463
Total Pages : 139 pages
Book Rating : 4.5/5 (527 download)

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Book Synopsis THE LEAN OFFICE: How to Use Just-in-Time Techniques to Streamline Your Office by : Jim Thompson

Download or read book THE LEAN OFFICE: How to Use Just-in-Time Techniques to Streamline Your Office written by Jim Thompson and published by Productive Publications. This book was released on 2014-05-14 with total page 139 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Lean Office

Author : Productivity Press Development Team
Publisher : CRC Press
ISBN 13 : 9781563273162
Total Pages : 132 pages
Book Rating : 4.2/5 (731 download)

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Book Synopsis The Lean Office by : Productivity Press Development Team

Download or read book The Lean Office written by Productivity Press Development Team and published by CRC Press. This book was released on 2005-01-31 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Lean Office: Collected Practices and Cases is a compilation of articles previously published in the Productivity Press newsletter, Lean Manufacturing Advisor. These articles discuss lean implementations in non-manufacturing operations, from design to processing invoices to customer service. Most articles are written in the form of case studies. Highlights include— Practical, in-depth description of lean implementation, written in a conversational, easy-to-read style A large quantity of case studies unavailable from any other single source Responds to your desire for real-world lean office information

Lean Office and Service Simplified

Author : Drew Locher
Publisher : CRC Press
ISBN 13 : 1439820325
Total Pages : 194 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis Lean Office and Service Simplified by : Drew Locher

Download or read book Lean Office and Service Simplified written by Drew Locher and published by CRC Press. This book was released on 2017-07-27 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: Winner of a 2012 Shingo Research and Professional Publication AwardDemystifying the application of Lean methods, Lean Office and Service Simplified: The Definitive How-To Guide goes beyond the basic tools to detail the key concepts of Lean as they apply to office and service environments. It begins by discussing value stream management, followed by

5S for the Office

Author : Thomas Fabrizio
Publisher : CRC Press
ISBN 13 : 9781563273186
Total Pages : 198 pages
Book Rating : 4.2/5 (731 download)

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Book Synopsis 5S for the Office by : Thomas Fabrizio

Download or read book 5S for the Office written by Thomas Fabrizio and published by CRC Press. This book was released on 2006-07-21 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: Although office and administrative activities are usually 60 percent of the production costs in most manufacturing organizations, these areas often get excluded during lean initiatives. To achieve lean, office activities must fully support shop floor manufacturing operations to eliminate waste. The adoption of 5S throughout all office and administrative functions is the first step to increase efficiency. In 5S for the Office: Organizing the Workplace to Eliminate Waste, Tom Fabrizio and Don Tapping bring the concepts of the 5S System -- effective tools for the elimination of waste on the shop floor -- into the office environment. The activities at the heart of 5S for the Office (organizing, ordering, cleaning, standardizing, and sustaining all of these) are completely logical. They are the basic rules for managing any effective workplace. However, it is the systematic method with which the 5S system approaches these activities that makes it unique. This book is a blueprint for building a Lean foundation for your office Readers of this book can immediately apply the concepts of 5S to their office and administrative activities, resulting in the elimination of waste, reduced production costs, and increased profits. To introduce the 5S system and sell its use to executives as well as workers, consider purchasing— 5S System: An Introduction DVD Catalog no. PP5934, Adhering to the principle of efficiency that defines this revolutionary and proven system, this video succinctly explains what is involved, who should participate, and what it will take to get started.