Lean Six Sigma for the Office

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Author :
Publisher : CRC Press
ISBN 13 : 9781420068801
Total Pages : 348 pages
Book Rating : 4.0/5 (688 download)

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Book Synopsis Lean Six Sigma for the Office by : James William Martin

Download or read book Lean Six Sigma for the Office written by James William Martin and published by CRC Press. This book was released on 2008-10-30 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: Historically, the integration of manufacturing methodologies into the office environment has proven to be problematic. Part of the difficulty lies in the fact that process workflows tend to be globally dispersed and thus rely heavily on information technology. But in complex service systems that contain a mix of employees, consultants, and technology, standardized protocols have been shown to reduce cycle time and transactional cost as well as improve quality. The successful application of Lean methodologies to improve process workflows is an efficient way to simplify operations and prevent mistakes. In Lean Six Sigma for the Office, Six Sigma guru James Martin presents proven modifications that can be deployed in offices, particularly those offices involved with global operations. Making use of Kaizen and Six Sigma concepts, along with Lean manufacturing principles, this book instructs managers on how they can improve operational efficiency and increase customer satisfaction. The author brings experience gleaned from his application of these methodologies in a myriad of industries to create a practical and hands-on reference for the office environment. Using a detailed sequence of activities, including over 140 figures and tables as well as checklists and evaluation tools, he demonstrates how to realize the rapid improvement of office operations, and how to eliminate unnecessary tasks through value stream mapping (VSM). The book also emphasizes the importance of strategic alignment of Kaizen events and the impact of organizational culture on process improvement activities. Latter chapters in the book discuss key elements of a change model in the context of transitional improvements as they relate to the process owner and local work team. By applying the proven principles found in this book, effective and sustainable organizational change can be accomplished, efficiency can be improved, and mistakes can be eliminated.

Lean Six Sigma for the Office

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Author :
Publisher : Productivity Press
ISBN 13 : 9780367503277
Total Pages : 384 pages
Book Rating : 4.5/5 (32 download)

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Book Synopsis Lean Six Sigma for the Office by : James W. Martin

Download or read book Lean Six Sigma for the Office written by James W. Martin and published by Productivity Press. This book was released on 2021 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Historically, the integr ...

Six Sigma for the Office

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Author :
Publisher : Quality Press
ISBN 13 : 1636940544
Total Pages : 177 pages
Book Rating : 4.6/5 (369 download)

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Book Synopsis Six Sigma for the Office by : Roderick A. Munro

Download or read book Six Sigma for the Office written by Roderick A. Munro and published by Quality Press. This book was released on 2002-06-13 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: The principles of Six Sigma are being used in nearly every industry to reduce waste and improve performance. However, most books on the subject are written only for those in manufacturing, and specifically for engineers or those with a high level of technical expertise. Meanwhile those working in offices receive little or no information on how to use Six Sigma in their environments. Now best-selling author Rod Munro has written a convenient book explaining the tools of Six Sigma, specifically tailored to those in the office. Six Sigma for the Office: A Pocket Guide is a convenient guide for anyone working on Six Sigma projects in non-manufacturing environments. Specifically written for those at the green belt level, this book will help explain the Six Sigma tools and show how they apply to those working in an office. All of the examples in the book are taken from the office environment, so office workers will easily identify and be able to apply these tools in their own jobs.

Strength-Based Lean Six Sigma

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Author :
Publisher : Kogan Page Publishers
ISBN 13 : 074946951X
Total Pages : 263 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis Strength-Based Lean Six Sigma by : David Shaked

Download or read book Strength-Based Lean Six Sigma written by David Shaked and published by Kogan Page Publishers. This book was released on 2013-11-03 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strength-based Lean Six Sigma is a new way of approaching process improvement that combines the best practices of two established methodologies to generate a new approach in order to help you develop and deliver increased high performance in any organization. It is the first book to use approaches in business improvement as well as organizational change for optimum organizational performance and improved agility. Combining the energy and motivation released through a strengths-based approach with the focus on quality and efficiency generated by lean six sigma, it offers practitioners from all disciplines the opportunity to understand each other and work successfully together to drive effective and powerful change programmes.

Innovating Lean Six Sigma: A Strategic Guide to Deploying the World's Most Effective Business Improvement Process

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 1259584410
Total Pages : 286 pages
Book Rating : 4.2/5 (595 download)

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Book Synopsis Innovating Lean Six Sigma: A Strategic Guide to Deploying the World's Most Effective Business Improvement Process by : Kimberly Watson-Hemphill

Download or read book Innovating Lean Six Sigma: A Strategic Guide to Deploying the World's Most Effective Business Improvement Process written by Kimberly Watson-Hemphill and published by McGraw Hill Professional. This book was released on 2016-02-26 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: The New and Definitive User’s Guide to Lean Six Sigma If you’re a business manager, you already know that Lean Six Sigma is one of the most popular and powerful business tools in the world today. You also probably know that implementing the process can be more than a little challenging. This step-by-step guide shows you how to customize and apply the principles of Lean Six Sigma to your own organizational needs, giving you more options, strategies, and solutions than you’ll find in any other book on the subject. With these simple, proven techniques, you can: * Assess your current business model and shape your future goals * Plan and prepare a Lean Six Sigma program that’s right for your company * Engage your leadership and your team throughout the entire process * Align your LSS efforts with the culture and values of your business * Develop deeper insights into your customer experience * Master the art of project selection and pipeline management * Tackle bigger problems and find better solutions * Become more efficient, more productive, and more profitable This innovative approach to the Lean Six Sigma process allows you to mold and shape your strategy as you go, making small adjustments along the way that can have a big impact. In this book, you’ll discover the most effective methods for deploying LSS at every level, from the leaders at the top to the managers in the middle to the very foundation of your company culture. You’ll hear from leading business experts who have guided companies through the LSS process—and get the inside story on how they turned those companies around. You’ll also learn how to use the latest, greatest management tools like Enterprise Kaizen, Customer Journey Maps, and Hoshin Planning. Everything you need to implement Lean Six Sigma—smoothly and successfully—is right here at your fingertips. When it comes to running a business, there is no better way to improve efficiency, increase productivity, and escalate profits than Lean Six Sigma. And there is no better book on how to make it work than Innovating Lean Six Sigma.

Lean Six Sigma for the Healthcare Practice

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Author :
Publisher : Quality Press
ISBN 13 : 0873891570
Total Pages : 253 pages
Book Rating : 4.8/5 (738 download)

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Book Synopsis Lean Six Sigma for the Healthcare Practice by : Roderick A. Munro

Download or read book Lean Six Sigma for the Healthcare Practice written by Roderick A. Munro and published by Quality Press. This book was released on 2008-12-04 with total page 253 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is for those in healthcare practices whose customers/payers may be encouraging or requiring them to use Lean Six Sigma in the workplace, or to simply improve the way healthcare is being provided. The book is intended to be a basic, easy-to-read, quick and handy reference to the process improvement topics that are so important in healthcare. The first seven sections of the book cover the basics of Lean Six Sigma (“What is Lean Six Sigma?” through a “Lean Six Sigma Road Map for the Practice”) and how it can be applied and implemented in the Practice. The remainder of the pocket guide gives a brief description of the various tools and methodologies used in Lean Six Sigma. Each discussion has purposefully been kept short and simple to allow for basic understanding. Also included are tips of how or when to use the tool.

Lean Six Sigma

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071501908
Total Pages : 300 pages
Book Rating : 4.0/5 (715 download)

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Book Synopsis Lean Six Sigma by : Michael L. George

Download or read book Lean Six Sigma written by Michael L. George and published by McGraw Hill Professional. This book was released on 2002-05-16 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Breakthrough Program for Increasing Quality, Shortening Cycle Times, and Creating Shareholder Value In Every Area of Your Organization Time and quality are the two most important metrics in improving any company's production and profit performance. Lean Six Sigma explains how to impact your company's performance in each, by combining the strength of today's two most important initiativesLean Production and Six Sigmainto one integrated program. The first book to provide a step-by-step roadmap for profiting from the best elements of Lean and Six Sigma, this breakthrough volume will show you how to: Achieve major cost and lead time reductions this year Compress order-to-delivery cycle times Battle process variation and waste throughout your organization Separately, Lean Production and Six Sigma have changed the face of the manufacturing business. Together, they become an unprecedented tool for improving product and process quality, production efficiency, and across-the-board profitability. Lean Six Sigma introduces you to today's most dynamic program for streamlining the performance of both your production department and your back office, and providing you with the cost reduction and quality improvements you need to stay one step ahead of your competitors. "Lean Six Sigma shows how Lean and Six Sigma methods complement and reinforce each other. If also provides a detailed roadmap of implementation so you can start seeing significant returns in less than a year."--From the Preface Businesses fundamentally exist to provide returns to their stakeholders. Lean Six Sigma outlines a program for combining the synergies of these two initiatives to provide your organization with greater speed, less process variation, and more bottom-line impact than ever before. A hands-on guidebook for integrating the production efficiencies of the Lean Enterprise with the cost and quality tools of Six Sigma, this breakthrough book features detailed insights on: The Lean Six Sigma Value PropositionHow combining Lean and Six Sigma provides unmatched potential for improving shareholder value The Lean Six Sigma Implementation ProcessHow to prepare your organization for a seamless incorporation of Lean Six Sigma tools and techniques Leveraging Lean Six SigmaStrategies for extending Lean Six Sigma's reach within and beyond your corporate walls "Variation is evil."--Jack Welch Six Sigma was the zero-variation quality lynchpin around which Jack Welch transformed GE into one of the world's most efficientand valuablecorporations. Lean Production helped Toyota cut waste, slash costs, and substantially improve resource utilization and cycle times. Yet, as both would admit, there was still room for improvement. Lean Six Sigma takes you to the next level of improvement, one that for the first time unites product and process excellence with the goal of enhancing shareholder value creation. Providing insights into the application of Lean Six Sigma to both the manufacturing processes and the less-data-rich service and transactional processes, it promises to revolutionize the performance efficiencies in virtually every area of your organizationas it positively and dramatically impacts your shareholder value.

Lean Six Sigma For Dummies

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119992265
Total Pages : 298 pages
Book Rating : 4.1/5 (199 download)

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Book Synopsis Lean Six Sigma For Dummies by : John Morgan

Download or read book Lean Six Sigma For Dummies written by John Morgan and published by John Wiley & Sons. This book was released on 2010-11-18 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: With the growing business industry there is a large demand for greater speed and quality, for projects of all natures in both small and large businesses. Lean Six Sigma is the result of the combination of the two best-known improvement methods: Six Sigma (making work better, of higher quality) and Lean (making work faster, more efficient). Lean Six Sigma For Dummies outlines they key concepts in plain English, and shows you how to use the right tools, in the right place, and in the right way, not just in improvement and design projects, but also in your day-to-day activities. It shows you how to ensure the key principles and concepts of Lean Six Sigma become a natural part of how you do things so you can get the best out of your business and accomplish your goals better, faster and cheaper. About the author John Morgan has been a Director of Catalyst Consulting, Europe's leading provider of lean Six Sigma solutions for 10 years. Martin Brenig-Jones is also a Director at Catalyst Consulting. He is an expert in Quality and Change Management and has worked in the field for 16 years.

Lean Six Sigma for the Office

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Author :
Publisher : CRC Press
ISBN 13 : 1000356841
Total Pages : 284 pages
Book Rating : 4.0/5 (3 download)

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Book Synopsis Lean Six Sigma for the Office by : James William Martin

Download or read book Lean Six Sigma for the Office written by James William Martin and published by CRC Press. This book was released on 2021-03-22 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: Historically, the integration of manufacturing methodologies into the office environment has proven to be problematic. Part of the difficulty lies in the fact that process workflows tend to be globally dispersed and thus rely heavily on information technology. But in complex service systems that contain a mix of employees, consultants, and technology, standardized protocols have been shown to reduce cycle time and transactional cost as well as improve quality. The successful application of Lean methodologies to improve process workflows is an efficient way to simplify operations and prevent mistakes. In Lean Six Sigma for the Office , Six Sigma guru James Martin presents proven modifications that can be deployed in offices, particularly those offices involved with global operations. Making use of Kaizen and Six Sigma concepts, along with Lean manufacturing principles, this book instructs managers on how they can improve operational efficiency and increase customer satisfaction. The author brings experience gleaned from his application of these methodologies in a myriad of industries to create a practical and hands-on reference for the office environment. Using a detailed sequence of activities, including over 140 figures and tables as well as checklists and evaluation tools, he demonstrates how to realize the rapid improvement of office operations, and how to eliminate unnecessary tasks through value stream mapping (VSM). The book also emphasizes the importance of strategic alignment of Kaizen events and the impact of organizational culture on process improvement activities. Latter chapters in the book discuss key elements of a change model in the context of transitional improvements as they relate to the process owner and local work team. By applying the proven principles found in this book, effective and sustainable organizational change can be accomplished, efficiency can be improved, and mistakes can be eliminated. This 2nd edition provides insight into the new tools and methods Lean Six Sigma process improvement professionals need to improve customer experience and increase productivity within high transaction processes across complex information technology ecosystems. It is one-stop self-contained reference for the application of Lean Six Sigma methods enhanced by powerful approaches for process improvement in highly complex service processes. Several new leading-edge topics are integrated into this new edition, such as: • The "voice of” customers, suppliers, employees and partners • Design Thinking Alignment • Ecosystems in Information Technology • Metadata Definition and Lineage • Information Quality Governance • Big Data Collection and Analytics • Mapping High Volume Transactions through Systems • Robotic Process Automation Applications • Automating for Solution Sustainability • Governing Organizations • Data Privacy (General Data Protection Regulation)

Office Lean

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Author :
Publisher : CRC Press
ISBN 13 : 0429512228
Total Pages : 277 pages
Book Rating : 4.4/5 (295 download)

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Book Synopsis Office Lean by : Ken Eakin

Download or read book Office Lean written by Ken Eakin and published by CRC Press. This book was released on 2019-09-26 with total page 277 pages. Available in PDF, EPUB and Kindle. Book excerpt: Struggling to apply Lean effectively in your office environment? Office Lean is a book for anyone who wants to apply Lean better in contexts where the work is both intangible and complex. it explains in simple terms, what Lean is -- and what Lean isn’t -- enabling office professionals to understand how it can be successfully applied to their complex office-based work environments. Contrary to popular opinion, Lean is not only for mass manufacturing or healthcare. It applies just as much to the digital world of "knowledge work" industries such as banking and financial services, software development, and government. But the fundamental concepts, straight from the factory floor, need a fair amount of translation to be effectively applied in cube farms. Overturning the common perception that Lean is about imposing rigid rules, or simply eliminating waste in the name of "efficiency", Eakin presents Lean as a dynamic, flexible, people-centric philosophy that delivers outstanding business results by improving employee engagement and customer experience. Office Lean helps Lean practitioners (leaders/managers and coaches/consultants) working in professional office environments access the amazing, transformative results Lean can bring to their specific domains. It combines clear explanations of the core concepts of the Lean philosophy with relevant, practical examples from the fields of accounting, finance, insurance, IT and government.

Lean Six Sigma for Engineers and Managers

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Author :
Publisher : CRC Press
ISBN 13 : 1482243539
Total Pages : 274 pages
Book Rating : 4.4/5 (822 download)

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Book Synopsis Lean Six Sigma for Engineers and Managers by : Matthew John Franchetti

Download or read book Lean Six Sigma for Engineers and Managers written by Matthew John Franchetti and published by CRC Press. This book was released on 2015-03-16 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book introduces Lean Six Sigma (LSS) to engineers and managers interested in implementing LSS at their organizations. The book provides a detailed roadmap and industry examples to aid readers in understanding and implementing the LSS system. This book discusses the LSS process to define improvement needs, measure current business performance, analyze performance results using statistical tools, improve business and financial results, and control peak business performance.

Lean Six Sigma in Service

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Author :
Publisher : CRC Press
ISBN 13 : 9781420079104
Total Pages : 468 pages
Book Rating : 4.0/5 (791 download)

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Book Synopsis Lean Six Sigma in Service by : Sandra L. Furterer

Download or read book Lean Six Sigma in Service written by Sandra L. Furterer and published by CRC Press. This book was released on 2016-04-19 with total page 468 pages. Available in PDF, EPUB and Kindle. Book excerpt: In real life, data is messy and doesn’t always fit into normal statistical distributions. This is especially true in service industries where the variables are, well, variable and directly related to and measured by the constantly changing needs of customers. As the breadth and depth of tools available has increased across the integrated Lean Six Sigma landscape, their integrated application has become more complex. Filled with case studies using real-world data, Lean Six Sigma in Service: Applications and Case Studies demonstrates how to integrate a suite of tools to make sense of an unstructured problem and focus on what is critical to customers. Using a clean, clear writing style that is not overly technical, the author describes the Six Sigma DMAIC (Define-Measure-Analyze-Improve-Control) and Design for Six Sigma IDDOV (Identify-Define-Design-Optimize-Validate) problem solving approaches and how they can be applied to service and transaction-related processes. The case studies illustrate the application of Lean Six Sigma tools to a wide variety of processes and problems including, but not limited to financial process improvement, designing a recruiting process, managing a college’s assets, and improving educational processes. Examples of tools include Pareto analysis, cause and effect analysis, failure mode and effects analysis, statistical process control, SIPOC, process flow charts, project management tools, cost of quality analysis, and Lean tools, such as 5S, 8 wastes, and the 5 whys. Ultimately, the Lean Six Sigma team must show improvement against the metrics that assess customer satisfaction. This book includes strategies for integrating Lean Six Sigma tools into measurable improvement processes and eliminating the root causes of problems. With its inclusion of case studies and an alternative approach to the material, the book provides an instant understanding of how others have successfully applied Lean Six Sigma tools. This understanding then translates into processes that can be applied to any service organization.

Lean Six Sigma for Service

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071436359
Total Pages : 300 pages
Book Rating : 4.0/5 (714 download)

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Book Synopsis Lean Six Sigma for Service by : Michael George

Download or read book Lean Six Sigma for Service written by Michael George and published by McGraw Hill Professional. This book was released on 2003-07-15 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bring the miracle of Lean Six Sigma improvement out of manufacturing and into services Much of the U.S. economy is now based on services rather than manufacturing. Yet the majority of books on Six Sigma and Lean--today's major quality improvement initiatives--explain only how to implement these techniques in a manufacturing environment. Lean Six Sigma for Services fills the need for a service-based approach, explaining how companies of all types can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process. Filled with case studies detailing dramatic service improvements in organizations from Lockheed Martin to Stanford University Hospital, this bottom-line book provides executives and managers with the knowledge they need to: Reduce service costs by 30 to 60 percent Improve service delivery time by 50 percent Expand capacity by 20 percent without adding staff

Design for Lean Six Sigma

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0470631694
Total Pages : 321 pages
Book Rating : 4.4/5 (76 download)

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Book Synopsis Design for Lean Six Sigma by : Rajesh Jugulum

Download or read book Design for Lean Six Sigma written by Rajesh Jugulum and published by John Wiley & Sons. This book was released on 2010-01-06 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: Design for Lean Six Sigmais the only book that employs a "road-map" approach to DFSS, which allows corporate management to understand where they are in the process and to integrate DFSS methodology more fully into their overall business strategy. This is a similar approach to that used by Forrest Breyfogle in his successful book: "Implementing Six Sigma, 2E". This approach will allow corporate management to understand where they are in the process and to integrate DFSS methodology more fully into the overall business strategy. Another important aspect of this book is its coverage of DFSS implementation in a broad range of industries including service and manufacturing, plus the use of actual cases throughout.

The Lean Six Sigma Black Belt Handbook

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Author :
Publisher : CRC Press
ISBN 13 : 1466554681
Total Pages : 625 pages
Book Rating : 4.4/5 (665 download)

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Book Synopsis The Lean Six Sigma Black Belt Handbook by : Frank Voehl

Download or read book The Lean Six Sigma Black Belt Handbook written by Frank Voehl and published by CRC Press. This book was released on 2013-07-09 with total page 625 pages. Available in PDF, EPUB and Kindle. Book excerpt: Although Lean and Six Sigma appear to be quite different, when used together they have shown to deliver unprecedented improvements to quality and profitability. The Lean Six Sigma Black Belt Handbook: Tools and Methods for Process Acceleration explains how to integrate these seemingly dissimilar approaches to increase production speed while decreasing variations and costs in your organization. Presenting problem-solving tools you can use to immediately determine the sources of the problems in your organization, the book is based on a recent survey that analyzed Six Sigma tools to determine which are the most beneficial. Although it focuses on the most commonly used tools, it also includes coverage of those used a minimum of two times on every five Six Sigma projects. Filled with diagrams of the tools you’ll need, the book supplies a comprehensive framework to help you for organize and process the vast amount of information currently available about Lean, quality management, and continuous improvement process applications. It begins with an overview of Six Sigma, followed by little-known tips for using Lean Six Sigma (LSS) effectively. It examines the LSS quality system, its supporting organization, and the different roles involved. Identifying the theories required to support a contemporary Lean system, the book describes the new skills and technologies that you need to master to be certified at the Lean Six Sigma Black Belt (LSSBB) level. It also covers the advanced non-statistical and statistical tools that are new to the LSSBB body of knowledge. Presenting time-tested insights of a distinguished group of authors, the book provides the understanding required to select the solutions that best fit your organization's aim and culture. It also includes exercises, worksheets, and templates you can easily customize to create your own handbook for continuous process improvement. Designed to make the methodologies you choose easy to follow, the book will help Black Belts and Senseis better engage their employees, as well as provide an integrated and visual process management structure for reporting and sustaining continuous improvement breakthroughs and initiatives.

Lean Manufacturing and Six Sigma

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Author :
Publisher : BoD – Books on Demand
ISBN 13 : 1789239079
Total Pages : 176 pages
Book Rating : 4.7/5 (892 download)

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Book Synopsis Lean Manufacturing and Six Sigma by : Fausto Pedro García Márquez

Download or read book Lean Manufacturing and Six Sigma written by Fausto Pedro García Márquez and published by BoD – Books on Demand. This book was released on 2020-02-14 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lean Manufacturing, also called lean production, was originally created in Toyota after the Second World War, in the reconstruction period. It is based on the idea of eliminating any waste in the industry, i.e. any activity or task that does not add value and requires resources. It is considered in every level of the industry, e.g. design, manufacturing, distribution, and customer service. The main wastes are: over-production against plan; waiting time of operators and machines; unnecessary transportation; waste in the process itself; excess stock of material and components; non value-adding motion; defects in quality. The diversity of these issues will be covered from algorithms, mathematical models, and software engineering by design methodologies and technical or practical solutions. This book intends to provide the reader with a comprehensive overview of the current state, cases studies, hardware and software solutions, analytics, and data science in dependability engineering.

The Practical Lean Six Sigma Pocket Guide

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Author :
Publisher :
ISBN 13 : 9780989803014
Total Pages : 288 pages
Book Rating : 4.8/5 (3 download)

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Book Synopsis The Practical Lean Six Sigma Pocket Guide by : Robb Ptacek

Download or read book The Practical Lean Six Sigma Pocket Guide written by Robb Ptacek and published by . This book was released on 2013-08-02 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: