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The Journey To Wow
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Book Synopsis The Journey to Wow by : Shaun Belding
Download or read book The Journey to Wow written by Shaun Belding and published by . This book was released on 2018-09-24 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Complacency is the enemy. Be as vigilant with your customers as you would your dearest friend." The Journey to WOW is an entertaining, humorous and deeply insightful guide to creating fierce customer loyalty, and transforming an organization's culture into one obsessed with customer experience. Using a unique business parable, WOW delivers penetrating "ah-ha" moments in a lighthearted, sometimes laugh-out-loud writing style. It will resonate with anyone who deals with customers in any type of organization--from the newbie part-time employee, to the corporate CEO.
Book Synopsis The Journey to WOW by : Shaun Belding
Download or read book The Journey to WOW written by Shaun Belding and published by . This book was released on 2018-09-24 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Complacency is the enemy. Be as vigilant with your customers as you would your dearest friend." The Journey to WOW is an entertaining, humorous and deeply insightful guide to creating fierce customer loyalty, and transforming an organization's culture into one obsessed with customer experience.
Download or read book Jungle Journey written by Mara Conlon and published by Scholastic Inc.. This book was released on 2010 with total page 34 pages. Available in PDF, EPUB and Kindle. Book excerpt: Daizy's pet is lost in the wild jungle. Can Wubbzy find it?
Download or read book How to Wow written by Adrian Swinscoe and published by Pearson UK. This book was released on 2016-03-23 with total page 239 pages. Available in PDF, EPUB and Kindle. Book excerpt: Looking to improve your customer experience? These 68 strategies will show you how to stand out from your competitors, whatever your business. Full of practical tips, inspiring insights and interviews with a wide range of leaders and entrepreneurs, How to Wow reveals all you need to deliver a world-class customer experience. Covering both the customer and business side of the equation, you’ll learn how to attract new customers, design a leading customer experience and quickly resolve a wide range of problems, plus much more. Don’t let your business fall behind, look inside and take your customer experience to the next level. “Essential and powerful insights for everyone who aspires to map out and enhance the customer journey and drive growth.” Keith Lewis, COO, Matchtech Group plc “At last – a book that provides practical ways of delivering the superior experience that today’s customers demand.” Olivier Njamfa, Co-Founder and CEO of customer experience software company Eptica
Download or read book The WOW Book written by Todd Durkin and published by Createspace Independent Publishing Platform. This book was released on 2016-09-19 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you looking for more motivation and inspiration in your life? Are you looking for that daily nudge or push to inspire you to reach your full potential - and get 1% better every day? Do you seek consistent, daily growth in your body, mind, and spirit? If so, this book will motivate your mind, inspire your heart, and empower your life like never before. In The WOW Book, Todd shares 52 stories, each with a particular theme, like gratitude, hustle, recharge, and habits, to motivate you to get your mind right, discover your life's purpose, and live with conviction. Create WOW in your life NOW by embarking on this journey of daily growth with Todd Durkin, your personal WOW coach.
Download or read book The Pursuit of Wow! written by Tom Peters and published by Vintage. This book was released on 2010-09-22 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organized into more than 200 thought- and action-provoking elements—from the importance of clean trucks and bathrooms to conversations with entrepreneurs creating new markets—Tom Peters, bestselling management guru offers a practical guide to impractical times. In The Pursuit of Wow!, Tom Peters offers readers the words, the tools, to survive in tumultuous business environments. In his groundbreaking book, In Search of Excellence changed the way business does business. Now it’s time to take the next leap into the cyberstage era. Getting to a place called excellence is no longer the idea. You’ve got to take that leap, then leap again—catapult their imaginations, blow their mindsets—in a word, wow! them. Once more the unconventional Peters stimulates corporate thought processes. Along with the best of his columns, Peters includes questions and rebuttals that come from readers and listeners, as well as his own candid responses. A must-read for every business person.
Download or read book Help, Thanks, Wow written by Anne Lamott and published by Penguin. This book was released on 2012-11-13 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: A New York Times bestseller from the author of Dusk, Night Dawn, Hallelujah Anyway, Bird by Bird, and Almost Everything. Author Anne Lamott writes about the three simple prayers essential to coming through tough times, difficult days and the hardships of daily life. Readers of all ages have followed and cherished Anne Lamott’s funny and perceptive writing about her own faith through decades of trial and error. And in her new book, Help, Thanks, Wow, she has coalesced everything she knows about prayer to these fundamentals. It is these three prayers – asking for assistance from a higher power, appreciating what we have that is good, and feeling awe at the world around us – that can get us through the day and can show us the way forward. In Help, Thanks, Wow, Lamott recounts how she came to these insights, explains what they mean to her and how they have helped, and explores how others have embraced these same ideas. Insightful and honest as only Anne Lamott can be, Help, Thanks, Wow is the everyday faith book that new Lamott readers will love and longtime Lamott fans will treasure.
Book Synopsis Woo, Wow, and Win by : Thomas A. Stewart
Download or read book Woo, Wow, and Win written by Thomas A. Stewart and published by HarperCollins. This book was released on 2016-11-29 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this pioneering guide, two business authorities introduce the new discipline of Service Design and reveal why trying new strategies for pleasing customers isn’t enough to differentiate your business—it needs to be designed for service from the ground up. Woo, Wow, and Win reveals the importance of designing your company around service, and offers clear, practical strategies based on the idea that the design of services is markedly different than manufacturing. Bestselling authors and business experts Thomas A. Stewart and Patricia O’Connell contend that most companies, both digital and brick-and-mortar, B2B or B2C; are not designed for service—to provide an experience that matches a customer’s expectations with every interaction and serves the company’s needs. When customers have more choices than ever before, study after study reveals that it’s the experience that makes the difference. To provide great experiences that keep customers coming back, businesses must design their services with as much care as their products. Service Design is proactive—it is about delivering on your promise to customers in accordance with your strategy, not about acceding to customer dictates. Woo, Wow, and Win teaches you how to create "Ahhh" moments when the customer makes a positive judgment, and to avoid Ow" moments—when you lose a sale or worse, customer trust. Whether you’re giving a haircut, selling life insurance, or managing an office building, your customer is as much a part of your business as your employees are. Together, you and customers create a bank of trust; fueled by knowledge of each other’s skills and preferences. This is Customer Capital, the authors explain, and it is jointly owned. But it’s up to you to manage it profitably. Innovative yet grounded in real world examples, Woo, Wow, and Win is the key strategy for winning customers—and keeping them.
Book Synopsis The WoW Diary: A Journal of Computer Game Development [Second Edition] by : John Staats
Download or read book The WoW Diary: A Journal of Computer Game Development [Second Edition] written by John Staats and published by Source Point Press. This book was released on 2023-11-28 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The WoW (World of Warcraft) Diary offers a rare, unfiltered look inside the gaming industry written by the game's first level designer, John Staats. The World of Warcraft Diary offers a rare, unfiltered look inside the gaming industry. It was written by the game's first level designer, John Staats, from notes he took during WoW's creation. The WoW Diary explains why developers do things and debunks popular myths about the games industry. In great detail he covers the what it took to finish the project; the surprises, the arguments, the mistakes, and Blizzard's formula for success. The author includes anecdotes about the industry, the company, the dev team; how they worked together, and the philosophy behind their decisions. The WoW Diary is a story made from notes taken during the dev team’s four-year journey. It is a timeline of Vanilla WoW’s development cycle, a time-capsule with an exhausting amount of details that also looks at the anatomy of computer game studio. In order to illustrate how all the parts of computer game company work together, he interviewed everyone from the company’s founders to his former teammates; and the supporting departments who helped make WoW a reality.
Download or read book Get to Wow written by Mike Caslin and published by Bookbaby. This book was released on 2020-01-13 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Finally, a SELF-GUIDING BOOK to take students, adult learners, businesspeople, makers and searchers on the path to finding and activating their INNER SOCIAL ENTREPRENEUR. Social Entrepreneurs run economically sustainable businesses and non-profits with a "4-P" mission, addressing an entrenched social problem to benefit "People, Profit, Planet & Place", making meaning, making money, and moving the world to a better place! We invite you to join us and GET TO WOW !GET TO WOW continues the journey toward social entrepreneurship for the general public, pivoting off the successes that GCSEN Foundation has developed over the past five years. GCSEN has been featured in numerous publications and media platforms, including MarketWatch, Yahoo Finance, in numerous economic blogs, and as an "On-trendpreneur" in Trends Journal. The New England Journal of Higher Education stated, "GSCEN's research has conclusively shown that SE education results in significant content knowledge gains retained by students; shows significant gains in self-confidence; is ranked highly as a life-changing learning experience by students; and is highly recommended by students to their peers."
Book Synopsis Wow in the World: Wow in the Wild by : Mindy Thomas
Download or read book Wow in the World: Wow in the Wild written by Mindy Thomas and published by HarperCollins. This book was released on 2022-04-12 with total page 489 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on their #1 kids podcast, Wow in the World, hosts Mindy Thomas and Guy Raz take readers on a hilarious, fact-filled, and highly illustrated journey through the animal kingdom! Feathers, fins, fur, feet—the animal kingdom is made up of nearly 9 million known species! From flying fish to flightless birds, each living creature has a unique role to play in the life of planet Earth. In this book, Mindy Thomas and Guy Raz, hosts of the mega-popular kids’ podcast Wow in the World, will take you on a fact-filled adventure to explore the funniest and most fascinating animals known to humankind. Build your own insect! Play hide and seek, chameleon-style! Look for six signs you might be a fish! And much, much more! Featuring hilarious illustrations and filled with facts, jokes, photos, and quizzes, this book is a call to the wild kids of the world. Join us as we venture onto land and into the sky and sea to discover the WOW of Earth’s creatures, both big and small.
Download or read book Wow in the World written by Guy Raz and published by Macmillan. This book was released on 2021-03-02 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: HY in the world do I have a belly button? And WHAT in the world does it do? WHEN in the world will my nose stop growing? And HOW in the world does my pee keep flowing? The human body is a fascinating piece of machinery. It's full of mystery, wonder and WOW. And it turns out, every single human on the planet has one! Join Mindy Thomas and Guy Raz, hosts of the mega-popular Wow in the World podcast, as they take you on a fact-filled adventure from your toes and your tongue to your brain and your lungs. Featuring hilarious illustrations and filled with facts, jokes, photos, quizzes and experiments, The How and Wow of the Human Body has everything you need to better understand your own walking, talking, barfing, breathing, pooping body of WOW!
Book Synopsis Create WOW Customer Experiences by : Scott Harris
Download or read book Create WOW Customer Experiences written by Scott Harris and published by . This book was released on 2020-04-09 with total page 239 pages. Available in PDF, EPUB and Kindle. Book excerpt: CX 2.0 - 9 Rules for Designing the Perfect CX Strategy for Customers and Employees. In a new how-to-guide for business leaders, Scott Harris uncovers what it takes for any business to build an exceptional and enduring customer experience. Harris devotes a chapter each to nine simple rules that businesses can follow to design their own winning CX strategy. Each chapter concludes with a recap, along with advice and practical exercises to help you build your strategy. In "CX 2.0 - Create WOW Customer Experiences", readers will learn why businesses today need to shift from a traditional, passive "data-at-rest" approach to be more proactive and leverage "data-in-motion" in real-time. Highlighting customer experience leaders like Airbnb, Uber and Zappos, Harris makes the case for automation and how it plays an essential role in powering great customer experiences. From achieving consistent 5-star reviews to building a winning customer experience (CX) strategy, this thought-provoking book shows you how to drive great business outcomes by turning customers into fanatics and employees into advocates.
Author :Scott W. Ambler Publisher :Project Management Institute Incorporated ISBN 13 :9781628256536 Total Pages :0 pages Book Rating :4.2/5 (565 download)
Book Synopsis Choose Your WoW! by : Scott W. Ambler
Download or read book Choose Your WoW! written by Scott W. Ambler and published by Project Management Institute Incorporated. This book was released on 2020 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Hundreds of organizations around the world have already benefited from Disciplined Agile Delivery (DAD). Disciplined Agile (DA) is the only comprehensive tool kit available for guidance on building high-performance agile teams and optimizing your way of working (WoW). As a hybrid of all the leading agile and lean approaches, it provides hundreds of strategies to help you make better decisions within your agile teams, balancing self-organization with the realities and constraints of your unique enterprise context. The highlights of this handbook include: #1. As the official source of knowledge on DAD, it includes greatly improved and enhanced strategies with a revised set of goal diagrams based upon learnings from applying DAD in the field. #2 It is an essential handbook to help coaches and teams make better decisions in their daily work, providing a wealth of ideas for experimenting with agile and lean techniques while providing specific guidance and trade-offs for those "it depends" questions. #3 It makes a perfect study guide for Disciplined Agile certification. Why "fail fast" (as our industry likes to recommend) when you can learn quickly on your journey to high performance? With this handbook, you can make better decisions based upon proven, context-based strategies, leading to earlier success and better outcomes"--
Download or read book The Journey written by Frenci Sanna and published by National Geographic Books. This book was released on 2016-09-13 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: ". . . a wonderful teaching tool for those who are welcoming refugees into their community."—The New York Times With haunting echoes of the current refugee crisis this beautifully illustrated book explores the unimaginable decisions made as a family leave their home and everything they know to escape the turmoil and tragedy brought by war. This book will stay with you long after the last page is turned. From the author: The Journey is actually a story about many journeys, and it began with the story of two girls I met in a refugee center in Italy. After meeting them I realized that behind their journey lay something very powerful. So I began collecting more stories of migration and interviewing many people from many different countries. A few months later, in September 2014, when I started studying a Master of Arts in Illustration at the Academy of Lucerne, I knew I wanted to create a book about these true stories. Almost every day on the news we hear the terms "migrants" and "refugees" but we rarely ever speak to or hear the personal journeys that they have had to take. This book is a collage of all those personal stories and the incredible strength of the people within them.
Download or read book Traveler written by Gregory David Weisman and published by . This book was released on 2016 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: An epic action-adventure series set in Blizzard's popular World of Warcraft game franchise. Features a young cast of characters discovering the mysteries and majesty of the world around them. It's been years since twelve-year-old Aramar Thorne, a clever boy who is never without his precious sketch book, has seen his father. So when Captain Greydon Thorne comes ashore and asks his son to join him at sea, it feels as if someone has redrawn Aram's entire world. At sea, Aram struggles to get along with the Wavestider's crew -- especially second mate Makasa, a tough teenaged girl who has been reluctantly placed in charge of him. Just as Aram starts to get his head above water, a band of vicious pirates attack the Wavestrider, turning his world upside down once again. As Aram and Makasa try to find their way home, they encounter creatures both terrible and wondrous, and Aram will seek to understand Azeroth's denizens as he draws them in his sketchbook, forming unlikely friendships along the way. But the journey is hindered by Greydon's compass, which never points north. If the compass isn't leading Aram and Makasa home -- to safety -- to what destiny is it leading?
Download or read book The Elusive Wow written by Robert H. Gray and published by . This book was released on 2011-12-01 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Publisher description: Searching for signals from other worlds is a great venture of our time. If extraterrestrials are out there, we may be able to find their broadcasts--which would reveal fascinating New Worlds that are home to minds something like our own. Over one hundred searches for 'little green men' have been made over the last 50 years without finding ET. Most searches were modest--often a single professor working part-time, viewing a short list of stars for a few minutes each, and listening on a thin sliver of frequency smaller than one television channel. The sky could be blaring with radio super-stations at places on the radio dial that we've not yet tuned, or flickering with laser flashes that our few optical searches have yet to spot. It's possible that nobody is out there, or that they don't broadcast, or that they are too far away, or that our searches will be fruitless for other reasons. But it's worth searching because finding Others would change our view of things in a big way--and might even bring us goodies including better television programming --
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