The Impact of Culture on Organizational Decision-Making

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Author :
Publisher : Taylor & Francis
ISBN 13 : 1000978389
Total Pages : 116 pages
Book Rating : 4.0/5 (9 download)

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Book Synopsis The Impact of Culture on Organizational Decision-Making by : William G. Tierney

Download or read book The Impact of Culture on Organizational Decision-Making written by William G. Tierney and published by Taylor & Francis. This book was released on 2023-07-03 with total page 116 pages. Available in PDF, EPUB and Kindle. Book excerpt: Colleges and universities are currently undergoing the most significant challenges they have faced since World War II. Rising costs, increased competition from for-profit providers, the impact of technology, and the changing desires and needs of consumers have combined to create a dynamic tension for those who work in, and study, postsecondary education. What worked yesterday is unlikely to work tomorrow. The status quo or bromides such as “stay the course” are insufficient responses in a market that demands creativity and innovation if an organization does not simply wish to survive, but thrive.Managerial responses or top-down linear decisions are antithetical to academic organizations and most likely recipes for disaster. In today’s “flat world”, decision-making for most organizations has become less hierarchical and more decentralized. Understanding this trend is of particular importance for organizations with traditions of shared governance. The message of this book is that understanding organizational culture is critical for those who recognize that academe must change, but are unsure how to make that change happen. Even the most seasoned college and university administrators and professors often ask themselves, “What holds this place together?” The author’s answer is that an organization’s culture is the glue of academic life. Paradoxically, this “glue” does not make things get stuck, but unstuck. An understanding of culture enables an organization’s participants to interpret the institution to themselves and others, and in consequence, to propel the institution forward.An organization’s culture is reflected in what is done, how it is done, and who is involved in doing it. It concerns decisions, actions, and communication on an instrumental and symbolic level. This book considers various facets of academic culture, discusses how to study it, how to analyze it, and how to improve it in order to move colleges and universities aggressively into the future while maintaining core academic values. This book presents updated versions of eight key articles on organizational culture in higher education by William G. Tierney. The new introduction that sets them in the context of current and future challenges will add further value to articles that are already in high demand.

Impact of Culture on Organizational Decision-Making

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Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (11 download)

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Book Synopsis Impact of Culture on Organizational Decision-Making by : William G. Tierney

Download or read book Impact of Culture on Organizational Decision-Making written by William G. Tierney and published by . This book was released on 2016 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Organizational Culture and Leadership

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 047064057X
Total Pages : 466 pages
Book Rating : 4.4/5 (76 download)

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Book Synopsis Organizational Culture and Leadership by : Edgar H. Schein

Download or read book Organizational Culture and Leadership written by Edgar H. Schein and published by John Wiley & Sons. This book was released on 2010-07-16 with total page 466 pages. Available in PDF, EPUB and Kindle. Book excerpt: Regarded as one of the most influential management books of all time, this fourth edition of Leadership and Organizational Culture transforms the abstract concept of culture into a tool that can be used to better shape the dynamics of organization and change. This updated edition focuses on today's business realities. Edgar Schein draws on a wide range of contemporary research to redefine culture and demonstrate the crucial role leaders play in successfully applying the principles of culture to achieve their organizational goals.

The Effect of Organizational Culture on Customer Satisfaction

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Author :
Publisher : GRIN Verlag
ISBN 13 : 3346304698
Total Pages : 99 pages
Book Rating : 4.3/5 (463 download)

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Book Synopsis The Effect of Organizational Culture on Customer Satisfaction by : Abebe Animut

Download or read book The Effect of Organizational Culture on Customer Satisfaction written by Abebe Animut and published by GRIN Verlag. This book was released on 2020-11-26 with total page 99 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master's Thesis from the year 2019 in the subject Business economics - Business Management, Corporate Governance, grade: A, , course: Business Adminstration, language: English, abstract: Organizational culture plays a significant role in the overall performance of a particular organization. It becomes an increasingly important factor for organizational survival in the current dynamic environment. Customer satisfaction is one measurement of organizations performance based on the quality of services provided. This study tries to examine the effect of organizational culture on customer satisfaction in Yeka Sub City Small Tax Payers’ Office. The employed semi-structured questionnaire as data gathering tools for the sample population and non-participant observation was also employed as data gathering tool to supplement questionnaire. The total sample size was 249 out of which 232 questionnaires were completed and included in the analysis part. The responses of respondents were analyzed using descriptive statistics and narration. SPSS software was used in analyzing the collected data. The results of analysis showed mixed responses. The correlation coefficients show that all independent variable were found to be positively correlated with customer satisfaction though there is a discrepancy in their strength. Moreover, multiple regression analysis was used to determine the effect of all independent variables on a dependent variable, customer satisfaction. And accordingly, customer satisfaction is found to be primarily predicted by higher level of reliability, tangibility, team orientation, responsiveness, customer orientation and stability of organization. Meanwhile, the employee satisfaction is mostly predicted by higher level of stability, outcome orientation and innovation and risk taking. Generally, it was found that when 65 % of observed variability in customer satisfaction can be explained by independent variables included in the study, 54 % of observed variability in employee satisfaction is found to be explained by change in independent variables included in the study organization.

Productivity in Higher Education

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Publisher : University of Chicago Press
ISBN 13 : 022657461X
Total Pages : 337 pages
Book Rating : 4.2/5 (265 download)

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Book Synopsis Productivity in Higher Education by : Caroline M. Hoxby

Download or read book Productivity in Higher Education written by Caroline M. Hoxby and published by University of Chicago Press. This book was released on 2020-01-10 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do the benefits of higher education compare with its costs, and how does this comparison vary across individuals and institutions? These questions are fundamental to quantifying the productivity of the education sector. The studies in Productivity in Higher Education use rich and novel administrative data, modern econometric methods, and careful institutional analysis to explore productivity issues. The authors examine the returns to undergraduate education, differences in costs by major, the productivity of for-profit schools, the productivity of various types of faculty and of outcomes, the effects of online education on the higher education market, and the ways in which the productivity of different institutions responds to market forces. The analyses recognize five key challenges to assessing productivity in higher education: the potential for multiple student outcomes in terms of skills, earnings, invention, and employment; the fact that colleges and universities are “multiproduct” firms that conduct varied activities across many domains; the fact that students select which school to attend based in part on their aptitude; the difficulty of attributing outcomes to individual institutions when students attend more than one; and the possibility that some of the benefits of higher education may arise from the system as a whole rather than from a single institution. The findings and the approaches illustrated can facilitate decision-making processes in higher education.

Competing Values Leadership

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Publisher : Edward Elgar Publishing
ISBN 13 : 1783477113
Total Pages : 208 pages
Book Rating : 4.7/5 (834 download)

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Book Synopsis Competing Values Leadership by : Kim S. Cameron

Download or read book Competing Values Leadership written by Kim S. Cameron and published by Edward Elgar Publishing. This book was released on 2014-08-29 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: øIt would be unusual for a framework as powerful and predictive as the Competing Values Framework to remain unchallenged and absent of criticism. In addition to updating the examples and references, this second edition provides a new chapter motivated

Making the Right Decision

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Publisher :
ISBN 13 :
Total Pages : 228 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Making the Right Decision by : Lee Roy Beach

Download or read book Making the Right Decision written by Lee Roy Beach and published by . This book was released on 1993 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: Backed by theory and research, this book is based upon the belief that if the decision making of an organization is to be productive, the decision makers must share a viewpoint consisting of knowledge about the organization's culture, vision and its ongoing plans and activities.

The Effect of Organizational Culture on Leaders' Decision Making Practice. The Case of Yeka Sub City Small Tax Payers' Branch Office, Addis Ababa

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Author :
Publisher :
ISBN 13 : 9783346381101
Total Pages : 102 pages
Book Rating : 4.3/5 (811 download)

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Book Synopsis The Effect of Organizational Culture on Leaders' Decision Making Practice. The Case of Yeka Sub City Small Tax Payers' Branch Office, Addis Ababa by : Abebe Animut

Download or read book The Effect of Organizational Culture on Leaders' Decision Making Practice. The Case of Yeka Sub City Small Tax Payers' Branch Office, Addis Ababa written by Abebe Animut and published by . This book was released on 2021-03-04 with total page 102 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master's Thesis from the year 2019 in the subject Leadership and Human Resource Management - Leadership, course: leadership and good governance, language: English, abstract: This study tries to examine the effect of organizational culture on decision making in Yeka Sub City Small Tax Payers' Branch Office. The study employed both descriptive and explanatory research design and used structured questionnaire as data gathering tools for the sample population; interview and document observation was also employed to supplement questionnaire. The total sample size was 172 out of which 161 questionnaires were completed and 6 out of 8 interviewees have been participated and included in the analysis part. The responses of respondents were analyzed. Organization is a group of individuals who work together to achieve specific goals. It is a cultural phenomenon and every organization has its own culture that may separate it from other organizations. These activities have outcomes for organizational members, the organization itself, and for the society. The essence of organizations revolves around the development of shared meanings, beliefs, values and assumptions that guide and are reinforced by organizational behavior. These shared meanings, values and assumptions represent organizational culture. As for the people is defined character, for organizations can also be defined character. Organizational culture is constituent of character of any organization, organizations as well humans can be conservative, creative, timid, learning etc. Most of the time core values of the organization is largely considered as strong culture of the organization whenever members are accept the major core values and have greater commitment to them shows the organization will have strong culture. Strong culture has greater impact on individuals' behavior and cause of greatly reduced employee relocation. Strong culture leads to confirmation and high agreement among the members of the organization

Corporate Culture and Performance

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Author :
Publisher : Simon and Schuster
ISBN 13 : 1439107602
Total Pages : 236 pages
Book Rating : 4.4/5 (391 download)

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Book Synopsis Corporate Culture and Performance by : John P. Kotter

Download or read book Corporate Culture and Performance written by John P. Kotter and published by Simon and Schuster. This book was released on 2008-06-30 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: Going far beyond previous empirical work, John Kotter and James Heskett provide the first comprehensive critical analysis of how the "culture" of a corporation powerfully influences its economic performance, for better or for worse. Through painstaking research at such firms as Hewlett-Packard, Xerox, ICI, Nissan, and First Chicago, as well as a quantitative study of the relationship between culture and performance in more than 200 companies, the authors describe how shared values and unwritten rules can profoundly enhance economic success or, conversely, lead to failure to adapt to changing markets and environments. With penetrating insight, Kotter and Heskett trace the roots of both healthy and unhealthy cultures, demonstrating how easily the latter emerge, especially in firms which have experienced much past success. Challenging the widely held belief that "strong" corporate cultures create excellent business performance, Kotter and Heskett show that while many shared values and institutionalized practices can promote good performances in some instances, those cultures can also be characterized by arrogance, inward focus, and bureaucracy -- features that undermine an organization's ability to adapt to change. They also show that even "contextually or strategically appropriate" cultures -- ones that fit a firm's strategy and business context -- will not promote excellent performance over long periods of time unless they facilitate the adoption of strategies and practices that continuously respond to changing markets and new competitive environments. Fundamental to the process of reversing unhealthy cultures and making them more adaptive, the authors assert, is effective leadership. At the heart of this groundbreaking book, Kotter and Heskett describe how executives in ten corporations established new visions, aligned and motivated their managers to provide leadership to serve their customers, employees, and stockholders, and thus created more externally focused and responsive cultures.

Enhancing Organizational Performance

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Publisher : National Academies Press
ISBN 13 : 0309175828
Total Pages : 298 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Enhancing Organizational Performance by : National Research Council

Download or read book Enhancing Organizational Performance written by National Research Council and published by National Academies Press. This book was released on 1997-04-02 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: Total quality management (TQM), reengineering, the workplace of the twenty-first centuryâ€"the 1990s have brought a sense of urgency to organizations to change or face stagnation and decline, according to Enhancing Organizational Performance. Organizations are adopting popular management techniques, some scientific, some faddish, often without introducing them properly or adequately measuring the outcome. Enhancing Organizational Performance reviews the most popular current approaches to organizational changeâ€"total quality management, reengineering, and downsizingâ€"in terms of how they affect organizations and people, how performance improvements can be measured, and what questions remain to be answered by researchers. The committee explores how theory, doctrine, accepted wisdom, and personal experience have all served as sources for organization design. Alternative organization structures such as teams, specialist networks, associations, and virtual organizations are examined. Enhancing Organizational Performance looks at the influence of the organization's norms, values, and beliefsâ€"its cultureâ€"on people and their performance, identifying cultural "levers" available to organization leaders. And what is leadership? The committee sorts through a wealth of research to identify behaviors and skills related to leadership effectiveness. The volume examines techniques for developing these skills and suggests new competencies that will become required with globalization and other trends. Mergers, networks, alliances, coalitionsâ€"organizations are increasingly turning to new intra- and inter-organizational structures. Enhancing Organizational Performance discusses how organizations cooperate to maximize outcomes. The committee explores the changing missions of the U.S. Army as a case study that has relevance to any organization. Noting that a musical greeting card contains more computing power than existed in the entire world before 1950, the committee addresses the impact of new technologies on performance. With examples, insights, and practical criteria, Enhancing Organizational Performance clarifies the nature of organizations and the prospects for performance improvement. This book will be important to corporate leaders, executives, and managers; faculty and students in organizational performance and the social sciences; business journalists; researchers; and interested individuals.

Win from Within

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Publisher : Columbia University Press
ISBN 13 : 0231554826
Total Pages : 274 pages
Book Rating : 4.2/5 (315 download)

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Book Synopsis Win from Within by : James Heskett

Download or read book Win from Within written by James Heskett and published by Columbia University Press. This book was released on 2022-01-04 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: There is significant evidence that an effective organizational culture provides a major competitive edge—higher levels of employee and customer engagement and loyalty translate into higher growth and profits. Many business leaders know this, yet few are doing much to improve their organizations’ cultures. They are discouraged by misguided beliefs that an executive’s tenure and an organization’s attention span are too short for meaningful transformation. James Heskett provides a roadmap for achievable and fast-paced culture change. He demonstrates that an effective culture supplies the trust that makes managing change of all kinds easier. It provides a foundation on which changes in strategy can be based, and it’s a competitive edge that can’t easily be hacked or copied. Examining leading companies around the world, Heskett details how organizational culture makes employees more loyal, more productive, and more creative. He discusses how to quantify its effects in order to sell the notion of culture change to the organization and considers how to preserve an organization’s culture in the face of the trend toward remote work hastened by the COVID-19 pandemic. Showing how leadership can bring about significant changes in a surprisingly short time span, Win from Within offers a playbook for developing and deploying culture that enables outsized results. It is a groundbreaking demonstration of organizational culture’s role as a foundation for strategic success—and its measurable impact on the bottom line.

Recent Advances in the Roles of Cultural and Personal Values in Organizational Behavior

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Author :
Publisher : IGI Global
ISBN 13 : 1799810151
Total Pages : 420 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Recent Advances in the Roles of Cultural and Personal Values in Organizational Behavior by : Nedelko, Zlatko

Download or read book Recent Advances in the Roles of Cultural and Personal Values in Organizational Behavior written by Nedelko, Zlatko and published by IGI Global. This book was released on 2019-09-06 with total page 420 pages. Available in PDF, EPUB and Kindle. Book excerpt: The complete understanding of organizational culture and personal values is fundamental for running and improving modern organizations. By identifying the underlying building blocks for behavior, strategy, and actions of organizations and their members, companies and researchers may discover innovative techniques to encourage productive and satisfying working environments. Recent Advances in the Roles of Cultural and Personal Values in Organizational Behavior is a collection of innovative research on how culture and personal values shape and influence leadership styles, decision-making processes, innovativeness, and other management practices. While highlighting topics including employee motivation, leadership style, and organizational culture, this book is ideally designed for managers, executives, human resources professionals, recruiters, researchers, academics, educators, and students seeking current research on cultural backgrounds and personal values for organizations.

Changing Organizational Culture

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Author :
Publisher : Routledge
ISBN 13 : 1317421035
Total Pages : 218 pages
Book Rating : 4.3/5 (174 download)

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Book Synopsis Changing Organizational Culture by : Mats Alvesson

Download or read book Changing Organizational Culture written by Mats Alvesson and published by Routledge. This book was released on 2015-09-21 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: How is practical change work carried out in modern organizations? And what kind of challenges, tasks and other difficulties are normally encountered as a part of it? In a turbulent and changing world, organizational culture is often seen as central for sustained competitiveness. Organizations are faced with increased demands for change but these are often so challenging that they meet heavy resistance and fizzle out. Changing Organizational Culture encourages the development of a reflexive approach to organizational change, providing insights as to why it may be difficult to maintain momentum in change processes. Based around an illuminating case study of a cultural change programme, the book provides 15 lessons on the entire change journey; from analysis and design, to implementation and how organizational members should approach change projects. This enhanced edition considers the most recent studies on organizational change practice, with new examples from businesses and the public sector, and includes one empirical study which uses the authors’ own framework, enriching their practical recommendations. It also draws on the latest theoretical developments, including ideas of power and storytelling. Accompanying the text is an online pedagogic and research ideas guide available for course instructors and lecturers at Routledge.com. Changing Organizational Culture will be vital reading for students, researchers and practitioners working in organizational studies, change management and HRM.

Individualism And Collectivism

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Publisher : Routledge
ISBN 13 : 0429979479
Total Pages : 458 pages
Book Rating : 4.4/5 (299 download)

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Book Synopsis Individualism And Collectivism by : Harry C Triandis

Download or read book Individualism And Collectivism written by Harry C Triandis and published by Routledge. This book was released on 2018-10-09 with total page 458 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the constructs of collectivism and individualism and the wide-ranging implications of individualism and collectivism for political, social, religious, and economic life, drawing on examples from Japan, Sweden, China, Greece, Russia, the United States, and other countries.

Decisions and Non-Decisions: A Pragmatic View of Power, Structure, and Culture in Complex Organizations

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Author :
Publisher : Outskirts Press
ISBN 13 : 9781977251664
Total Pages : 154 pages
Book Rating : 4.2/5 (516 download)

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Book Synopsis Decisions and Non-Decisions: A Pragmatic View of Power, Structure, and Culture in Complex Organizations by : Eileen Griffin-Ray

Download or read book Decisions and Non-Decisions: A Pragmatic View of Power, Structure, and Culture in Complex Organizations written by Eileen Griffin-Ray and published by Outskirts Press. This book was released on 2022-01-25 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores decision-making and the creation of a culture of non-decision in complex organizations. Considered part of the decision-making process, this book addresses the role of power, structure and ethics of individual leaders and the impact on organizational culture. An authoritarian leader can suppress contributions while an indecisive leader can develop a culture of ambiguity in an organization. The book looks at the reality, and the consequences, of both extremes and considers the space in between. Both historical and current theories and ideas are described and discussed. Several leaders are interviewed contributing their lived experiences in the realm of decision-making and leadership. They describe experiences in organizations from their perspective as leaders between subordinates and more senior leaders within the organizational hierarchy. The book addresses ways key decision-makers use power, manage culture, and create structures to make decisions. The optimal structure for effective decision-making is explored. Finally, the author considers how a culture of non-decision occurs. In recent years, some organizations have attempted to reduce or eliminate the traditional hierarchical structure in favor of a flatter structure with fewer layers and more collaborative decision making. These efforts are compared to historical business structures.

The Crisis Management Cycle

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Author :
Publisher : Routledge
ISBN 13 : 1317243234
Total Pages : 186 pages
Book Rating : 4.3/5 (172 download)

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Book Synopsis The Crisis Management Cycle by : Christer Pursiainen

Download or read book The Crisis Management Cycle written by Christer Pursiainen and published by Routledge. This book was released on 2017-11-22 with total page 186 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Crisis Management Cycle is the first holistic, multidisciplinary introduction to the dynamic field of crisis management theory and practice. By drawing together the different theories and concepts of crisis management literature and practice, this book develops a theoretical framework of analysis that can be used by both students and practitioners alike. Each stage of the crisis cycle is explored in turn: Risk assessment Prevention Preparedness Response Recovery Learning Stretching across disciplines as diverse as safety studies, business studies, security studies, political science and behavioural science, The Crisis Management Cycle provides a robust grounding in crisis management that will be invaluable to both students and practitioners worldwide.

Understanding Organizational Culture

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Author :
Publisher : SAGE
ISBN 13 : 9780761970064
Total Pages : 228 pages
Book Rating : 4.9/5 (7 download)

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Book Synopsis Understanding Organizational Culture by : Mats Alvesson

Download or read book Understanding Organizational Culture written by Mats Alvesson and published by SAGE. This book was released on 2002-03-29 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: The concept of culture is a key issue within management and organization studies. Understanding Organizational Culture provides a useful and comprehensive guide to understanding organizational culture, from a range of angles, contexts and sectors. The book answers questions of definition, explores alternative perspectives, and expands on substantive issues (such as leadership and change), before discussing key issues of research and providing a new framework for this topic. Mats Alvesson synthesizes for students the advances in the field of organizational culture, drawing upon the range of relevant literature within Organization Studies. The author also uses examples to develop and illustrate ideas on how cultural