The Human Touch In Management

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Peoplework: The Human Touch in Workplace Safety

Author : Kevin Burns
Publisher : Lioncrest Publishing
ISBN 13 : 9781619615236
Total Pages : 214 pages
Book Rating : 4.6/5 (152 download)

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Book Synopsis Peoplework: The Human Touch in Workplace Safety by : Kevin Burns

Download or read book Peoplework: The Human Touch in Workplace Safety written by Kevin Burns and published by Lioncrest Publishing. This book was released on 2016-10-20 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: Workplace safety is failing. Despite better procedures now in place on the job, people are still getting hurt. The problem lies in our thinking. We must shift the focus from rules to relationships. In PeopleWork, author and safety management consultant Kevin Burns presents his M4 Method of people-centered management for safety in the workplace. He lays out the practical, how-to steps that frontline supervisors and safety people can master. This promotes a relationship-based culture focused on mentoring, coaching, and inspiring teams. It's an approach that ultimately improves employee productivity and allows everyone to achieve their personal goals and the goals of their company. With PeopleWork, you can raise workplace safety to a level where it actually works.

The Human Touch

Author : Philippa Thomas
Publisher : BCS, The Chartered Institute
ISBN 13 : 1780171374
Total Pages : 256 pages
Book Rating : 4.7/5 (81 download)

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Book Synopsis The Human Touch by : Philippa Thomas

Download or read book The Human Touch written by Philippa Thomas and published by BCS, The Chartered Institute. This book was released on 2012-12-15 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving.

When Digital Becomes Human

Author : Steven Van Belleghem
Publisher : Kogan Page Publishers
ISBN 13 : 074947324X
Total Pages : 208 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis When Digital Becomes Human by : Steven Van Belleghem

Download or read book When Digital Becomes Human written by Steven Van Belleghem and published by Kogan Page Publishers. This book was released on 2015-04-03 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: WINNER: CMI Management Book of the Year Awards 2016 - Commuter's Read Category In an age when customers have access to vast amounts of data about a company, its product and its competitors, customer experience becomes increasingly important as a sustainable source of competitive advantage. But success doesn't just rely on digital engagement and excellence, but also on combining a digital-first attitude with a human touch. In When Digital Becomes Human, Steven Van Belleghem explores and explains the new digital relationships. Packed with global examples from organizations that have successfully transformed their customer relationships, such as Amazon, Toyota, ING, Coolblue, Nike and Starbucks, When Digital Becomes Human presents a clear model that companies can easily implement to integrate an emotional layer into their digital strategy. This guide to combining two of a business's most important assets - its people and its digital strengths - covers the latest issues in digital marketing and customer experience management, including omnichannel and multichannel experiences, big data and predictive analytics, privacy concerns, customer collaboration (ie crowdsourcing) and more.

Seizing Success

Author : Baldev K. Seekri
Publisher : iUniverse
ISBN 13 : 1532014074
Total Pages : 302 pages
Book Rating : 4.5/5 (32 download)

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Book Synopsis Seizing Success by : Baldev K. Seekri

Download or read book Seizing Success written by Baldev K. Seekri and published by iUniverse. This book was released on 2017-01-05 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: Success requires a mindset that rejects old assumptions and limitation and frees people to imagine and accomplish something different. In Seizing Success, Baldev Seekri has developed a hopeful and unique view of the engine, that is the critical mindset which keeps people going despite the inevitable barriers. Judith M. Bardwick, PhD, Author, Danger in the Comfort Zone (National Bestseller) An excellent framework to access and fulfill the potential for individual success. An optimistic view that there is no externally-imposed limit to the total success in the world with several inspiring examples that its attainable. Woody Quimby, Former Sr. VP, Texas Instruments Inc. Seizing Success is a moving collection of stories about people who reached great heights by simply tapping into their own success mindset. Through storytelling, Baldev provides us with the empirical data that success lies in all of usbut it is our choice to make it happen or not. Read on, learn, and then begin to write your own powerful story of success. Youve got this. Pam Alarie, VP of Human Resources, The Beacon Mutual Insurance Company and Chairperson of the Board of Leadership Rhode Island Baldev Seekris success mindset principles and Ten Commandments of Developing a success mindset are essential for anyone who endeavors to get more from life than simply going through the motions. Ryan Houmand, Cofounder @ Qwerke, Author, Making Good Managers GREAT and Building the Worlds Most Engaged Teams

Human Sigma

Author : Jim Asplund
Publisher : Simon and Schuster
ISBN 13 : 1595620451
Total Pages : 320 pages
Book Rating : 4.5/5 (956 download)

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Book Synopsis Human Sigma by : Jim Asplund

Download or read book Human Sigma written by Jim Asplund and published by Simon and Schuster. This book was released on 2007-10-28 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: Six Sigma changed the face of manufacturing quality. Now, HumanSigma is poised to do the same for sales and service organizations. Human Sigma offers an innovative, research-based approach to one of the toughest challenges businesses face today: how to effectively manage the employee-customer encounter to drive business success. Based on research spanning 10 million employees and 10 million customers around the world, the Human Sigma approach combines a proven method for assessing the health of the employee-customer encounter with a disciplined process for improving it. Human Sigma is based on five rules to bring excellence to how employees engage and interact with customers: RULE #1: E Pluribus Unum. Employee and customer experiences must be managed together — not as separate entities. RULE #2: Feelings Are Facts. Emotions drive and shape the employee-customer encounter. RULE #3: Think Globally, Measure and Act Locally. The employee-customer encounter must be measured and managed at the local level. RULE #4: There Is One Number You Need to Know. Employee and customer engagement interact to drive enhanced financial performance. And this interaction can be quantified and summarized with a single performance metric. RULE #5: If You Pray for Potatoes, You Better Grab a Hoe. Good intentions alone do not constitute a plan of action. Sustainable improvement in the employee-customer encounter requires disciplined local action coupled with a companywide commitment to changing how employees are recruited, positioned in roles, rewarded and recognized, and importantly, how they are managed. Essential reading for global business leaders, Human Sigma shows how sales and service companies can flourish in the new global economy. It reveals a profoundly different method for managing human systems for growth. Blending strategic analysis with hands-on, practical steps and advice, Human Sigma will change how you view your work, your employees and your customers forever.

Handbook of Research on Innovative Management Using AI in Industry 5.0

Author : Garg, Vikas
Publisher : IGI Global
ISBN 13 : 1799884996
Total Pages : 351 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Handbook of Research on Innovative Management Using AI in Industry 5.0 by : Garg, Vikas

Download or read book Handbook of Research on Innovative Management Using AI in Industry 5.0 written by Garg, Vikas and published by IGI Global. This book was released on 2021-11-19 with total page 351 pages. Available in PDF, EPUB and Kindle. Book excerpt: There is no industry left where artificial intelligence is not used in some capacity. The application of this technology has already stretched across a multitude of domains including law and policy; it will soon permeate areas beyond anyone’s imagination. Technology giants such as Google, Apple, and Facebook are already investing their money, effort, and time toward integrating artificial intelligence. As this technology continues to develop and expand, it is critical for everyone to understand the various applications of artificial intelligence and its full potential. The Handbook of Research on Innovative Management Using AI in Industry 5.0 uncovers new and innovative features of artificial intelligence and how it can help in raising economic efficiency at both micro and macro levels and provides a deeper understanding of the relevant aspects of artificial intelligence impacting efficacy for better output. Covering topics such as consumer behavior, information technology, and personalized banking, it is an ideal resource for researchers, academicians, policymakers, business professionals, companies, and students.

Bring Your Human to Work: 10 Surefire Ways to Design a Workplace That Is Good for People, Great for Business, and Just Might Change the World

Download Bring Your Human to Work: 10 Surefire Ways to Design a Workplace That Is Good for People, Great for Business, and Just Might Change the World PDF Online Free

Author : Erica Keswin
Publisher : McGraw Hill Professional
ISBN 13 : 126011810X
Total Pages : 224 pages
Book Rating : 4.2/5 (61 download)

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Book Synopsis Bring Your Human to Work: 10 Surefire Ways to Design a Workplace That Is Good for People, Great for Business, and Just Might Change the World by : Erica Keswin

Download or read book Bring Your Human to Work: 10 Surefire Ways to Design a Workplace That Is Good for People, Great for Business, and Just Might Change the World written by Erica Keswin and published by McGraw Hill Professional. This book was released on 2018-09-28 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: WALL STREET JOURNAL BESTSELLER The secret to business success? Get REAL and be HUMAN! As human beings, we are built to connect and form relationships. So, it should be no surprise that relationships must also translate into the workplace, where we spend most of our time! Companies that recognize this will retain the most productive, creative, and loyal employees, and invariably seize the competitive edge. The most successful leaders are those who actively form quality relationships with their employees, who honor fundamental human qualities—authenticity, openness, and basic politeness—and apply them day in and day out. Paying attention and genuinely caring about the effects people have on one another other is key to developing a winning culture where people perform at the top of their game and want to work. As a workplace strategist and business coach, Erica Keswin has spent over 20 years working with top business leaders and executives to build successful organizations that honor relationships. Featuring case studies from top brands such as, Lyft, Starbucks, Mogul, and SoulCycle, to name a few, Bring Your Human to Work distills the key practices of the most human companies into applicable advice that any business leader can use to build a “human workplace.” These building blocks include: • Understanding your company’s role in the world, beyond financial profit • Encouraging employees to be healthy in body and spirit • Running your meetings with clear purpose • Making space for face-to-face interaction • Building professional development into company culture • Inspiring your workforce to give back to the community • Simply saying “thank you” A human company is real, genuine, aligned, and true to itself. A real company flaunts its humanity, instead of hiding it. It’s what the most successful, sustainable companies are doing today, and there’s no reason yours can’t be the same. Keswin’s leadership lessons foster fairness, devotion, and joy in the workplace—all critical elements of a successful business. By bringing your human to work, you can design a workplace that is good for people, great for business, and just might change the world.

Back to Human

Author : Dan Schawbel
Publisher : Da Capo Lifelong Books
ISBN 13 : 0738235016
Total Pages : 292 pages
Book Rating : 4.7/5 (382 download)

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Book Synopsis Back to Human by : Dan Schawbel

Download or read book Back to Human written by Dan Schawbel and published by Da Capo Lifelong Books. This book was released on 2018-11-13 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: WASHINGTON POST BESTSELLER A Financial Times Book of the Month Back to Human explains how a more socially connected workforce creates greater fulfillment, productivity, and engagement while preventing burnout and turnover. The next generation of leaders must create a workplace where teammates feel genuinely connected, engaged, and empowered -- without relying on technology. Based on Dan Schawbel's exclusive research studies -- featuring the perspectives of over 2,000 managers and employees across different age groups -- Back to Human reveals why virtual communication, though vital and useful, actually contributes to a stronger sense of isolation at work than ever before. How can we change this culture? Schawbel offers a self-assessment called the "Work Connectivity Index" that measures the strength of team relationships. He also shares exercises, examples, and activities that readers can work on individually or as a team, which will help them increase personal productivity, be more collaborative, and become more fulfilled at work. Back to Human ultimately helps you decide when and how to use technology to build better connections in your work life. It is a call to action to leaders across the world to make the workplace a better experience for all of us.

Human + Machine

Author : Paul R. Daugherty
Publisher : Harvard Business Press
ISBN 13 : 1633693872
Total Pages : 268 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis Human + Machine by : Paul R. Daugherty

Download or read book Human + Machine written by Paul R. Daugherty and published by Harvard Business Press. This book was released on 2018-03-20 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: AI is radically transforming business. Are you ready? Look around you. Artificial intelligence is no longer just a futuristic notion. It's here right now--in software that senses what we need, supply chains that "think" in real time, and robots that respond to changes in their environment. Twenty-first-century pioneer companies are already using AI to innovate and grow fast. The bottom line is this: Businesses that understand how to harness AI can surge ahead. Those that neglect it will fall behind. Which side are you on? In Human + Machine, Accenture leaders Paul R. Daugherty and H. James (Jim) Wilson show that the essence of the AI paradigm shift is the transformation of all business processes within an organization--whether related to breakthrough innovation, everyday customer service, or personal productivity habits. As humans and smart machines collaborate ever more closely, work processes become more fluid and adaptive, enabling companies to change them on the fly--or to completely reimagine them. AI is changing all the rules of how companies operate. Based on the authors' experience and research with 1,500 organizations, the book reveals how companies are using the new rules of AI to leap ahead on innovation and profitability, as well as what you can do to achieve similar results. It describes six entirely new types of hybrid human + machine roles that every company must develop, and it includes a "leader’s guide" with the five crucial principles required to become an AI-fueled business. Human + Machine provides the missing and much-needed management playbook for success in our new age of AI. BOOK PROCEEDS FOR THE AI GENERATION The authors' goal in publishing Human + Machine is to help executives, workers, students and others navigate the changes that AI is making to business and the economy. They believe AI will bring innovations that truly improve the way the world works and lives. However, AI will cause disruption, and many people will need education, training and support to prepare for the newly created jobs. To support this need, the authors are donating the royalties received from the sale of this book to fund education and retraining programs focused on developing fusion skills for the age of artificial intelligence.

The Human Contribution

Author : J. T. Reason
Publisher : Ashgate Publishing, Ltd.
ISBN 13 : 9780754674009
Total Pages : 320 pages
Book Rating : 4.6/5 (74 download)

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Book Synopsis The Human Contribution by : J. T. Reason

Download or read book The Human Contribution written by J. T. Reason and published by Ashgate Publishing, Ltd.. This book was released on 2008 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Human Contribution is vital reading for all professionals in high-consequence environments and for managers of any complex system. The book draws its illustrative material from a wide variety of hazardous domains, with the emphasis on healthcare reflecting the author's focus on patient safety over the last decade. All students of human factors - however seasoned - will also find it an invaluable and thought-provoking read.

The Power of Touch

Author : Phyllis Davis, Ph.D.
Publisher : Hay House, Inc
ISBN 13 : 1401933076
Total Pages : 180 pages
Book Rating : 4.4/5 (19 download)

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Book Synopsis The Power of Touch by : Phyllis Davis, Ph.D.

Download or read book The Power of Touch written by Phyllis Davis, Ph.D. and published by Hay House, Inc. This book was released on 1999-04-01 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: Were you raised in a "non-touching" atmosphere? Is your "inner hunger" really a yearning for touch? Do you know what your touching "taboos" are? Do you wish you could feel more comfortable touching others or being touched? Are you fulfilling your loved one's need for touch? Would you like to learn how touching influences behavior and how it could enrich your daily? In the revised edition of her exciting book, The Power of Touch, Phyllis K. Davis explores the human need to touch and be touched--and how America's cultural taboos have made us a touch-starved nation. Phyllis shares important insights on physical contact, not only as a biological need, but also as a language that communicates love more powerfully than words.Thought provoking and inspiring, The Power of Touch examines the catastrophic effects on individuals not nurtured by loving touch. People deprived of this kind of touch often exhibit compulsive overeating, restlessness, drug abuse, promiscuity, and workaholism. Even more shocking--singles deprived of touch have a death rate five times higher than their married counterparts. Phyllis also refutes the myth that picking up crying infants spoils them and stresses the role being physically nurtured as babies plays in becoming well-adjusted adults. To help the reader learn how to bring more touch into their lives, Phyllis includes a chapter of touching exercises and ideas. "Without touch, a baby dies, the human heart aches, and the soul withers. Touch is communication on the most basic level: The Power of Touch is about the language of love spoken through physical contact. The need for touch is a necessity throughout our lives, from birth to death, which serves to sustain us emotionally and physically. She discusses how touch can improve relationships of all kinds-parent/child, man/woman, friend/friend-help heal the body, and open the heart to a deeper love. She provides insights into the role of touch in infant health, sexual satisfaction, well-being of the elderly, and she suggests a number of activities and exercises that will make touching a delightful and valuable tool in your life. In this wonderful book, author Phyllis K. Davis teaches you about the role of touch in healing, infant care, raising children, developmental psychology, lovemaking, old age, and friendship. The message is simple: Open your heart, reach out, and touch those you care about. If you are a friend, parent, massage therapist, teacher, lover, grandparent, caretaker, health-care professional--or just a compassionate human being--you will learn how even the briefest and simplest forms of touch influence your behavior and enrich the lives of those sharing your world.

Compassionate Leadership

Author : Rasmus Hougaard
Publisher : Harvard Business Press
ISBN 13 : 164782074X
Total Pages : 136 pages
Book Rating : 4.6/5 (478 download)

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Book Synopsis Compassionate Leadership by : Rasmus Hougaard

Download or read book Compassionate Leadership written by Rasmus Hougaard and published by Harvard Business Press. This book was released on 2022-01-18 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leadership is hard. How can you balance compassion for your people with effectiveness in getting the job done? A global pandemic, economic volatility, natural disasters, civil and political unrest. From New York to Barcelona to Hong Kong, it can feel as if the world as we know it is coming apart. Through it all, our human spirit is being tested. Now more than ever, it's imperative for leaders to demonstrate compassion. But in hard times like these, leaders need to make hard decisions—deliver negative feedback, make difficult choices that disappoint people, and in some cases lay people off. How do you do the hard things that come with the responsibility of leadership while remaining a good human being and bringing out the best in others? Most people think we have to make a binary choice between being a good human being and being a tough, effective leader. But this is a false dichotomy. Being human and doing what needs to be done are not mutually exclusive. In truth, doing hard things and making difficult decisions is often the most compassionate thing to do. As founder and CEO of Potential Project, Rasmus Hougaard and his longtime coauthor, Jacqueline Carter, show in this powerful, practical book, you must always balance caring for your people with leadership wisdom and effectiveness. Using data from thousands of leaders, employees, and companies in nearly a hundred countries, the authors find that when leaders bring the right balance of compassion and wisdom to the job, they foster much higher levels of employee engagement, performance, loyalty, and well-being in their people. With rich examples from Netflix, IKEA, Unilever, and many other global companies, as well as practical tools and advice for leaders and managers at any level, Compassionate Leadership is your indispensable guide to doing the hard work of leadership in a human way.

Everybody Matters

Author : Bob Chapman
Publisher : Portfolio
ISBN 13 : 1591847796
Total Pages : 274 pages
Book Rating : 4.5/5 (918 download)

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Book Synopsis Everybody Matters by : Bob Chapman

Download or read book Everybody Matters written by Bob Chapman and published by Portfolio. This book was released on 2015-10-06 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Bob Chapman, CEO of the $1.7 billion manufacturing company Barry-Wehmiller, is on a mission to change the way businesses treat their employees.” – Inc. Magazine Starting in 1997, Bob Chapman and Barry-Wehmiller have pioneered a dramatically different approach to leadership that creates off-the-charts morale, loyalty, creativity, and business performance. The company utterly rejects the idea that employees are simply functions, to be moved around, "managed" with carrots and sticks, or discarded at will. Instead, Barry-Wehmiller manifests the reality that every single person matters, just like in a family. That’s not a cliché on a mission statement; it’s the bedrock of the company’s success. During tough times a family pulls together, makes sacrifices together, and endures short-term pain together. If a parent loses his or her job, a family doesn’t lay off one of the kids. That’s the approach Barry-Wehmiller took when the Great Recession caused revenue to plunge for more than a year. Instead of mass layoffs, they found creative and caring ways to cut costs, such as asking team members to take a month of unpaid leave. As a result, Barry-Wehmiller emerged from the downturn with higher employee morale than ever before. It’s natural to be skeptical when you first hear about this approach. Every time Barry-Wehmiller acquires a company that relied on traditional management practices, the new team members are skeptical too. But they soon learn what it’s like to work at an exceptional workplace where the goal is for everyone to feel trusted and cared for—and where it’s expected that they will justify that trust by caring for each other and putting the common good first. Chapman and coauthor Raj Sisodia show how any organization can reject the traumatic consequences of rolling layoffs, dehumanizing rules, and hypercompetitive cultures. Once you stop treating people like functions or costs, disengaged workers begin to share their gifts and talents toward a shared future. Uninspired workers stop feeling that their jobs have no meaning. Frustrated workers stop taking their bad days out on their spouses and kids. And everyone stops counting the minutes until it’s time to go home. This book chronicles Chapman’s journey to find his true calling, going behind the scenes as his team tackles real-world challenges with caring, empathy, and inspiration. It also provides clear steps to transform your own workplace, whether you lead two people or two hundred thousand. While the Barry-Wehmiller way isn’t easy, it is simple. As the authors put it: "Everyone wants to do better. Trust them. Leaders are everywhere. Find them. People achieve good things, big and small, every day. Celebrate them. Some people wish things were different. Listen to them. Everybody matters. Show them."

Help Them Grow Or Watch Them Go

Author : Beverly Kaye
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1609946324
Total Pages : 143 pages
Book Rating : 4.6/5 (99 download)

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Book Synopsis Help Them Grow Or Watch Them Go by : Beverly Kaye

Download or read book Help Them Grow Or Watch Them Go written by Beverly Kaye and published by Berrett-Koehler Publishers. This book was released on 2012 with total page 143 pages. Available in PDF, EPUB and Kindle. Book excerpt: Kaye and Giulioni identify three broad types of conversations that have the power to motivate employees more deeply than any well-intentioned development event or process to help with career development.

In Search of Hospitality

Author : Conrad Lashley
Publisher : Routledge
ISBN 13 : 1135390533
Total Pages : 298 pages
Book Rating : 4.1/5 (353 download)

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Book Synopsis In Search of Hospitality by : Conrad Lashley

Download or read book In Search of Hospitality written by Conrad Lashley and published by Routledge. This book was released on 2013-10-11 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'In Search of Hospitality' is a unique contribution to the study of hospitality, exploring the practice of hospitality across disciplines, and adopting an international perspective where appropriate. 'In Search of Hospitality': *brings together an extraordinary collection of leading researches and writers in hospitality, sociology, philosophy and social history, providing a truly global perspective on hospitality * focuses the study of hospitality across the range of human, social and economic settings * provides a reference point for the future development of hospitality as an academic discipline. This text is ideal for students and academics in both the applied fields of hospitality and tourism studies, and general academic fields in business studies and behavioral sciences. For practitioners in hospitality, leisure and tourism businesses the text provides a provocative and informative guide to understanding and providing hospitality in commercial contexts.

Ask a Manager

Author : Alison Green
Publisher : Ballantine Books
ISBN 13 : 0399181822
Total Pages : 306 pages
Book Rating : 4.3/5 (991 download)

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Book Synopsis Ask a Manager by : Alison Green

Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

A Manager's Guide to the New World of Work

Author : MIT Sloan Management Review
Publisher : MIT Press
ISBN 13 : 0262539446
Total Pages : 218 pages
Book Rating : 4.2/5 (625 download)

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Book Synopsis A Manager's Guide to the New World of Work by : MIT Sloan Management Review

Download or read book A Manager's Guide to the New World of Work written by MIT Sloan Management Review and published by MIT Press. This book was released on 2020-07-21 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: Insights from organizations that are navigating the novel challenges of the digital workplace. How can technology and analytics help companies manage people? Why do teams working remotely still need leaders? When should organizations use digital assessment tools for gauging talent and potential? This book from MIT Sloan Management Review answers questions managers are only beginning to ask, presenting insights and stories from organizations navigating the novel challenges of the digital workplace. Experts from business and academia describe what's worked, what's failed, and what they've learned in the new world of work. They look at strategies that organizations use to help managers and employees adapt to the fast-changing digital environment, from the benefits of wool-gathering to the use of anonymous chats; examine digital tools for collaboration, including interactive spreadsheets and analytics that increase transparency; and discuss such “big-picture” trends as expanded notions of value and new frontiers in upskilling. A detailed case study, produced by MIT Sloan Management Review in collaboration with McKinsey & Company, explores how IBM reimagined talent and performance management with the goal of increasing employee engagement. Contributors Steve Berez, Ethan Bernstein, Josh Bersin, Matthew Bidwell, Ryan Bonnici, Tomas Chamorro-Premuzic, Rob Cross, Chris DeBrusk, Federica De Stefano, Thomas H. Davenport, Angela Duckworth, Ken Favaro, Lynda Gratton, Peter Gray, Lindred Greer, John Hagel III, Manish Jhunjhunwala, David Kiron, Frieda Klotz,, David Lazer, Massimo Magni, Likoebe Maruping, Kelly Monahan, Will Poindexter, Reb Rebele, Adam Roseman, Michael Schrage, Jeff Schwartz, Jesse Shore, Brian SolisBarbara Spindel, Anna A. Tavis, Adam Waytz,, David Waller, Maggie Wooll