The Handbook of Innovation and Services

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Author :
Publisher : Edward Elgar Publishing
ISBN 13 : 1849803307
Total Pages : 823 pages
Book Rating : 4.8/5 (498 download)

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Book Synopsis The Handbook of Innovation and Services by : F. Gallouj

Download or read book The Handbook of Innovation and Services written by F. Gallouj and published by Edward Elgar Publishing. This book was released on 2011-11-01 with total page 823 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'This book represents a significant step towards dealing with the lacuna constituted by the inadequacy of the literature on the services. And, as such, it approaches its task from a variety of directions.' From the foreword by William J. Baumol, New York University, US 'The Handbook of Innovation and Services is an exceptional volume. Its contributors, including Faïz Gallouj, William Baumol, Jean Gadrey, and Pascal Petit, are among the major thinkers in both the fields of the economics of services and the economics of innovation. Selected topics include the "cost disease", services innovation in the global economy, social innovation in the services, and innovation and employment in services. The book, I am sure, will become a standard reference volume in both these fields in the ensuing years.' Edward Wolff, New York University, US This Handbook brings together 49 international specialists to address an issue of increasing importance for the world's post-industrial economies; innovation as it relates to services. Contemporary economies have two fundamental characteristics. Firstly, they are service economies in as much as services account for more than 70 per cent of the wealth and jobs in most developed countries. Secondly, they are innovation economies as recent decades have seen an unprecedented development of scientific, technological, organisational and social innovations. This Handbook expertly links these two major characteristics in order to investigate the role of innovation in services, an issue that until now has been inadequately explored and one that poses many theoretical and operational challenges. This comprehensive volume encompasses the views of eminent scholars from a range of disciplines including economics, management, sociology and geography, and draws on a number of different analytical and methodological perspectives. With its multi-disciplinary approach this Handbook will be an invaluable reference source for academics and students in the fields of economics, management and the geography of services and innovation. Public authorities and managers in the service sector will also find this book fascinating.

The Handbook of Service Innovation

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Author :
Publisher : Springer
ISBN 13 : 144716590X
Total Pages : 842 pages
Book Rating : 4.4/5 (471 download)

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Book Synopsis The Handbook of Service Innovation by : Renu Agarwal

Download or read book The Handbook of Service Innovation written by Renu Agarwal and published by Springer. This book was released on 2015-04-08 with total page 842 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bringing together some of the world’s leading thinkers, academics and professionals to provide practitioners, students and academicians with comprehensive insights into implementing effective service innovation. This book presents service innovation holistically and systemically across various service areas, including health, education, tourism, hospitality, telecommunications, and retail. It addresses contemporary issues through conceptual and applied contributions across industry, academia, and government, providing insights for improved practice and policy making. Featuring cutting-edge research contributions, practical examples, implementations and a select number of case studies across several growth service industries, this book also includes examples of failed service innovation attempts in order to demonstrate a balanced view of the topic and to make clear the pitfalls to be avoided. Culminating in a suggested step-by-step guide to enable service organization’s managers to understand and implement the concepts of service innovation and manage its evolutionary processes effectively, this book will prove a valuable resource to a wide reaching audience including researchers, practitioners, managers, and students who aspire to create a deeper scientific foundation for service design and engineering, service experience and marketing, and service management and innovation. Includes endorsements from professionals in the field of service innovation.

The Oxford Handbook of Innovation

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Author :
Publisher : Oxford University Press
ISBN 13 : 0199286809
Total Pages : 676 pages
Book Rating : 4.1/5 (992 download)

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Book Synopsis The Oxford Handbook of Innovation by : Jan Fagerberg

Download or read book The Oxford Handbook of Innovation written by Jan Fagerberg and published by Oxford University Press. This book was released on 2006-01-19 with total page 676 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook provides academics and students with a comprehensive and holistic understanding of the phenomenon of innovation.

The Oxford Handbook of Innovation Management

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Author :
Publisher :
ISBN 13 : 019969494X
Total Pages : 722 pages
Book Rating : 4.1/5 (996 download)

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Book Synopsis The Oxford Handbook of Innovation Management by : Mark Dodgson

Download or read book The Oxford Handbook of Innovation Management written by Mark Dodgson and published by . This book was released on 2014 with total page 722 pages. Available in PDF, EPUB and Kindle. Book excerpt: While innovation is widely recognised as being critical to organisational success and the well-being of societies, it requires careful management to ensure that innovation processes have the best possible impact. This volume provides a wide range of perspectives on the nature of innovation management and its influences.

Handbook of Innovation Policy Impact

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Author :
Publisher : Edward Elgar Publishing
ISBN 13 : 1784711853
Total Pages : 608 pages
Book Rating : 4.7/5 (847 download)

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Book Synopsis Handbook of Innovation Policy Impact by : Jakob Edler

Download or read book Handbook of Innovation Policy Impact written by Jakob Edler and published by Edward Elgar Publishing. This book was released on 2016-07-27 with total page 608 pages. Available in PDF, EPUB and Kindle. Book excerpt: Innovation underpins competitiveness, is crucial to addressing societal challenges, and its support has become a major public policy goal. But what really works in innovation policy, and why? This Handbook, compiled by leading experts in the field, is the first comprehensive guide to understanding the logic and effects of innovation polices. The Handbook develops a conceptualisation and typology of innovation policies, presents meta-evaluations for 16 key innovation policy instruments and analyses evidence on policy-mix. For each policy instrument, underlying rationales and examples are presented, along with a critical analysis of the available impact evidence. Providing access to primary sources of impact analysis, the book offers an insightful assessment of innovation policy practice and its evaluation.

Handbook of Innovation in Public Services

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Author :
Publisher : Edward Elgar Publishing
ISBN 13 : 1849809755
Total Pages : 609 pages
Book Rating : 4.8/5 (498 download)

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Book Synopsis Handbook of Innovation in Public Services by : Stephen P. Osborne

Download or read book Handbook of Innovation in Public Services written by Stephen P. Osborne and published by Edward Elgar Publishing. This book was released on 2013-01-01 with total page 609 pages. Available in PDF, EPUB and Kindle. Book excerpt: Innovation is a core issue for public services and is a key element of public services reform – particularly in this age of austerity where policymakers urge the need to 'innovate to do more with less'. This comprehensive and accessible Handbook explores the potential for creating efficient and effective public services. Leading researchers from across the globe review the state of the art in research on innovation in public services, providing an overview of key issues from a multi-disciplinary perspective. Topics explored include: context for innovation in public services and public service reform; managerial change challenges; ICT and e-government; and collaboration and networks. The theory is underpinned by seven wide-ranging case studies of innovation in practice. Taking the field forward and providing a baseline for future research, this highly unique and original Handbook will prove essential reading for academics, researchers, students, policymakers and practitioners across the fields of innovation, public policy, social policy and public management.

The Service Innovation Handbook

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Author :
Publisher : BIS Publishers
ISBN 13 : 9789063693534
Total Pages : 0 pages
Book Rating : 4.6/5 (935 download)

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Book Synopsis The Service Innovation Handbook by : Lucy Kimbell

Download or read book The Service Innovation Handbook written by Lucy Kimbell and published by BIS Publishers. This book was released on 2015-01-27 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is an essential read for managers in forms that used to have a product focus and that are trying to shift towards designing services and experiences. By covering the early stages of the innovation process, it guides readers throught developing new knowledge, creating service concepts and prototyping experiences. It's valuable not only for service innovation and design practicioners but also visionary business leaders who understand that creating destinct customer experiences is the future of innovation.

Handbook of Innovation and Standards

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Author :
Publisher : Edward Elgar Publishing
ISBN 13 : 1783470089
Total Pages : 456 pages
Book Rating : 4.7/5 (834 download)

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Book Synopsis Handbook of Innovation and Standards by : Richard Hawkins

Download or read book Handbook of Innovation and Standards written by Richard Hawkins and published by Edward Elgar Publishing. This book was released on 2017-08-25 with total page 456 pages. Available in PDF, EPUB and Kindle. Book excerpt: Innovation and standardization might seem polar opposites, but over many years various scholars have noted close connections between the two. This Handbook assembles a broad range of thinking on this subject, with contributions from several disciplinary perspectives by over 30 leading scholars and experienced practitioners. Collectively, they summarize and synthesize the existing body of knowledge – theory and evidence – pertaining to standards and innovation, and provide insights into how this knowledge can be useful to scholars, industrial strategists, policy-makers and standards practitioners.

The International Handbook on Innovation

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Author :
Publisher : Elsevier
ISBN 13 : 008044198X
Total Pages : 1202 pages
Book Rating : 4.0/5 (84 download)

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Book Synopsis The International Handbook on Innovation by : Larisa V Shavinina

Download or read book The International Handbook on Innovation written by Larisa V Shavinina and published by Elsevier. This book was released on 2003-10-16 with total page 1202 pages. Available in PDF, EPUB and Kindle. Book excerpt: The breadth of this work will allow the reader to acquire a comprehensive and panoramic picture of the nature of innovation within a single handbook.

Innovation Tournaments

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Author :
Publisher : Harvard Business Press
ISBN 13 : 1422133389
Total Pages : 256 pages
Book Rating : 4.4/5 (221 download)

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Book Synopsis Innovation Tournaments by : Christian Terwiesch

Download or read book Innovation Tournaments written by Christian Terwiesch and published by Harvard Business Press. This book was released on 2009-06-09 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managers, entrepreneurs, and venture capitalists all seek to maximize the financial returns from innovation, and profits are driven largely by the quality of the opportunities they pursue. Based on a structured and process-driven approach this book demonstrates how to systematically identify exceptional opportunities for innovation. An innovation tournament, just like its counterpart in sports, starts with a large number of candidates, with opportunities as the players. These opportunities are pitted against each other until only the exceptional survive. This book provides a principled approach for the effective management of innovation tournaments - identifying a wealth of promising opportunities and then evaluating and filtering them intelligently for greatest profitability. With a set of practical tools for creating and identifying new opportunities, it guides the reader in evaluating and screening opportunities. The book demonstrates how to construct an innovation portfolio and how to align the innovation process with an organization's competitive strategy. Innovation Tournaments employs quirky, fresh examples ranging from movies to medical devices. The authors' tool kit is built on their extensive research, their entrepreneurial backgrounds, and their teaching and consulting work with many highly innovative organizations.

Handbook of Digital Innovation

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Author :
Publisher : Edward Elgar Publishing
ISBN 13 : 1788119983
Total Pages : 320 pages
Book Rating : 4.7/5 (881 download)

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Book Synopsis Handbook of Digital Innovation by : Satish Nambisan

Download or read book Handbook of Digital Innovation written by Satish Nambisan and published by Edward Elgar Publishing. This book was released on 2020-07-31 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: Digital innovations influence every aspect of life in an increasingly digitalized world. Firms pursuing digital innovations must consider how digital technologies shape the nature, process and outcomes of innovation as well as long- and short-term social, economic and cultural consequences of their offerings. This Handbook contributes to a transdisciplinary understanding of digital innovation with a diverse set of leading scholars and their distinct perspectives. The ideas and principles advanced herein set the agenda for future transdisciplinary research on digital innovation in ways that inform not only firm-level strategies and practices but also policy decisions and science-focused investments.

Handbook of Service Business

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Author :
Publisher : Edward Elgar Publishing
ISBN 13 : 1781000417
Total Pages : 464 pages
Book Rating : 4.7/5 (81 download)

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Book Synopsis Handbook of Service Business by : John R. Bryson

Download or read book Handbook of Service Business written by John R. Bryson and published by Edward Elgar Publishing. This book was released on 2015-04-30 with total page 464 pages. Available in PDF, EPUB and Kindle. Book excerpt: Service business accounts for more than 75 per cent of the wealth and employment created in most developed market economies. The management and economics of service business is based around selling expertise, knowledge and experiences. This Handbook co

Handbook of Service Science

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Author :
Publisher : Springer Science & Business Media
ISBN 13 : 1441916288
Total Pages : 758 pages
Book Rating : 4.4/5 (419 download)

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Book Synopsis Handbook of Service Science by : Paul P. Maglio

Download or read book Handbook of Service Science written by Paul P. Maglio and published by Springer Science & Business Media. This book was released on 2010-06-14 with total page 758 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the service sector expands into the global economy, a new science of service is emerging, one that is dedicated to encouraging service innovation by applying scientific understanding, engineering discipline, and management practice to designing, improving, and scaling service systems. Handbook of Service Science takes the first major steps to clarifying the definition, role, and future of this nascent field. Incorporating work by scholars from across the spectrum of service research, the volume presents multidisciplinary perspectives on the nature and theory of service, on current research and practice in design, operations, delivery, and innovation of service, and on future opportunities and potential of service research. Handbook of Service Science provides a comprehensive reference suitable for a wide-reaching audience including researchers, practitioners, managers, and students who aspire to learn about or to create a deeper scientific foundation for service design and engineering, service experience and marketing, and service management and innovation.

Innovation in Public Sector Services

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Author :
Publisher : Edward Elgar Publishing
ISBN 13 : 1848441541
Total Pages : 265 pages
Book Rating : 4.8/5 (484 download)

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Book Synopsis Innovation in Public Sector Services by : Paul Windrum

Download or read book Innovation in Public Sector Services written by Paul Windrum and published by Edward Elgar Publishing. This book was released on 2008-01-01 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a timely and important contribution on innovation processes within the public sector. Departing from the myth of private equal to entrepreneurial, public equal to bureaucratic paralysis , it offers precious insights into public sector learning, entrepreneurship, of course inertias, and also the trade-offs involved in different management philosophies and performance evaluation methods. It is a rare example of political economy done right . Giovanni Dosi, Sant Anna School of Advanced Studies, Pisa Innovation and entrepreneurship have become the cornerstones for economic growth, jobs and competitiveness in the global economy. However, the burden for generating an innovative economy has fallen on the private sector. Scholars have been remarkably taciturn concerning the role for innovation and entrepreneurship in the public sector has remained strikingly invisible. No more. In Innovation in Public Sector Services, the authors assemble a team of leading international scholars in a path breaking study to identify the potential for the public sector in contributing to innovation and entrepreneurship. In particular, the volume introduces an insightful new analytical framework that lays the foundations for transforming a sleepy public sector into a dynamic, innovative and highly effective partner for leadership and change in the global era. Scholars, policy makers and business leaders who think that the public sector is condemned to being a hindrance to innovation and entrepreneurship rather than a leader championing change and competitiveness in a global economy would be well advised to read this important new book. David B. Audretsch, Indiana University, Bloomington, US and WHU, Germany This groundbreaking book provides new key insights and opens up an important research agenda. The book develops a new taxonomy of the different types of innovation found in public sector services, and investigates the key features and drivers of public sector entrepreneurship. The book contains new statistical studies and a set of six international case studies in health and social services. The research shows that public sector organisations are important innovators in their own right. Economic growth and social development depend on efficient public sector organisations that deliver high quality services, are effectively organised, and have excellent interactions with the private sector, NGOs and citizens. Public sector innovation is complex, invariably involving changes in services, organisational structures, and managerial practices. Essential to successful innovation are the policy entrepreneurs and service entrepreneurs who develop, organise and manage new innovations. This book provides key lessons for these public sector entrepreneurs. Innovation in Public Sector Services fills a fundamental gap; explaining the dynamics of innovation and entrepreneurship in public sector services and is of great importance for researchers, academics and students interested in innovation, entrepreneurship and strategy management. It provides a stimulating read for anyone working or interested in health and social services.

The Oxford Handbook of Innovation Management

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Author :
Publisher : OUP Oxford
ISBN 13 : 0191003883
Total Pages : 722 pages
Book Rating : 4.1/5 (91 download)

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Book Synopsis The Oxford Handbook of Innovation Management by : Mark Dodgson

Download or read book The Oxford Handbook of Innovation Management written by Mark Dodgson and published by OUP Oxford. This book was released on 2013-12-19 with total page 722 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Oxford Handbook of Innovation Management offers a comprehensive and timely analysis of the nature and importance of innovation and the strategies and practices that can be used to improve organizational benefits from innovation. Innovation is centrally important for business and national competitiveness, and for the quality and standard of living around the world, but it does not happen by itself. For innovation to succeed, it needs to be properly managed. With contributions from 49 world-leading scholars, the Handbook explores the many sources of innovation, the broader social, economic, and technological contexts that encourage and constrain it, and the cutting-edge strategies and practices of innovation management. The book addresses the traditional concerns of innovation management—such as managing R&D, intellectual property, and creativity, and the contributions of science and marketing—but substantially extends traditional areas of interest. In this new volume, chapters examine emerging topics including design, social networks, open and social innovation, and innovation in business models, ecosystems, services, and platforms. The book explores the importance of innovation management for environmental sustainability, and its evolving nature and practice in Asia. Written in an accessible style, and with carefully selected bibliographies and a comprehensive index, the Handbook offers a uniquely authoritative and wide-ranging source of knowledge about innovation management. Each chapter identifies key issues and reviews the most important research findings. Future research questions are identified. The Handbook will be invaluable for students and faculty studying, researching, and teaching innovation, and for managers seeking to improve innovation outcomes in their organizations.

Service Innovation

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Author :
Publisher : Springer
ISBN 13 : 4431549226
Total Pages : 281 pages
Book Rating : 4.4/5 (315 download)

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Book Synopsis Service Innovation by : Marja Toivonen

Download or read book Service Innovation written by Marja Toivonen and published by Springer. This book was released on 2016-06-09 with total page 281 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the first book that summarizes the 20-year history of service innovation research and combines it with the future need to adopt a systems view in the field of service research. The book emphasizes that the most urgent issues of today’s economies – the development of welfare and sustainability – cannot be solved with innovations in individual service offerings only, and that innovations of service systems are increasingly needed. Various theoretical approaches and perspectives from different disciplines are included, providing a comprehensive view of the current understanding of the nature of service innovation. The book illustrates the achievements of two research traditions, one based on the general innovation theory and the other based on the service marketing theory. Service innovation is considered from the points of view of drivers, processes, practices, and outcomes. The interrelations between actors and systems are analyzed, and the nature of innovation as a new way to co-create value is highlighted. The book promotes the view that users are an important source of innovative ideas and that openness is an important success factor in innovation processes. In addition to the general nature and management of service innovation, some specific topics are included, exemplified by innovations in public services and in knowledge-intensive business services. This volume is highly recommended to readers who seek a state-of-the-art overview of the area of service innovation and its linkages to systems research.

User-based Innovation in Services

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Author :
Publisher : Edward Elgar Publishing
ISBN 13 : 0857931962
Total Pages : 433 pages
Book Rating : 4.8/5 (579 download)

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Book Synopsis User-based Innovation in Services by : Jon Sundbo

Download or read book User-based Innovation in Services written by Jon Sundbo and published by Edward Elgar Publishing. This book was released on 2011-01-01 with total page 433 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book demonstrates pioneering work on user-based service innovation using an analytical framework. This approach involves understanding the needs of users, the service firms collaborating with them, and recognising the fact that users are innovators and, as such, services develop whilst in use. As well as presenting case studies, the book discusses theoretically what user-based innovation means in the context of services. Three main fields are analysed: user-based innovation in knowledge-intensive business service, user-based innovation in public services, and models and methods for structuring user-based innovation. Incorporating both an academic and analytical approach, this insightful book will be a source of inspiration for researchers in innovation and services. Graduate and postgraduate students in business administration and innovation, as well as administrators in public administrations and executive managers in service firms will also find plenty of important information in this invaluable resource.