The Guide to a Successful Managed Services Practice

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Author :
Publisher : Intelligent Enterprise
ISBN 13 : 9780978894306
Total Pages : 324 pages
Book Rating : 4.8/5 (943 download)

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Book Synopsis The Guide to a Successful Managed Services Practice by : Erick Simpson

Download or read book The Guide to a Successful Managed Services Practice written by Erick Simpson and published by Intelligent Enterprise. This book was released on 2006-08-01 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Guide to a Successful Managed Services Practice applies some of the most innovative and highly effective Managed Services techniques ever developed, and proven to increase long-term predictable revenue, thereby increasing an IT Organization's value. Leverage MSP University's successful Managed Services concepts - 3 Killer Managed Services deliverables - A Unique Managed Services Sales Process so successful that Clients can't resist signing your Agreements - Pricing your Managed Services deliverables for Maximum Profit - What to do after your Client is sold - Advanced Annuity-Based revenue philosophies. The Guide to a Successful Managed Services Practice includes everything you'll need to: - Transition to a successful, Annuity-Based Managed Services model and Evaluate your existing Clients and calculate what they'll be worth on a Monthly and Yearly basis when converted to Managed Services - Successfully market and sell Managed Services to new Clients - Increase your organization's overall value by transitioning to an Annuity-based Service Delivery model. *Includes nearly 30 downloadable Managed Services Business, Technical, Sales and Marketing Tools, Forms and Collateral! *Bonus: 4 Business-Winning PowerPoint Presentations! *Extra Special Bonus: Recorded Managed Services Webcast download included!

The Best I. T. Service Delivery BOOK EVER!

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Author :
Publisher : Intelligent Enterprise
ISBN 13 : 9780978894320
Total Pages : 576 pages
Book Rating : 4.8/5 (943 download)

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Book Synopsis The Best I. T. Service Delivery BOOK EVER! by : Erick Simpson

Download or read book The Best I. T. Service Delivery BOOK EVER! written by Erick Simpson and published by Intelligent Enterprise. This book was released on 2008-09-01 with total page 576 pages. Available in PDF, EPUB and Kindle. Book excerpt: The third publication in MSP University's bestselling Managed Services Series, this edition covers all aspects of delivering I.T. and technical services to end-customers through four types of service delivery models.

Managed Services in a Month: Build a Successful, Modern Computer Consulting Business in 30 Days

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Author :
Publisher : Great Little Book Publishing Company, Incorporated
ISBN 13 : 9781942115472
Total Pages : 276 pages
Book Rating : 4.1/5 (154 download)

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Book Synopsis Managed Services in a Month: Build a Successful, Modern Computer Consulting Business in 30 Days by : Karl W. Palachuk

Download or read book Managed Services in a Month: Build a Successful, Modern Computer Consulting Business in 30 Days written by Karl W. Palachuk and published by Great Little Book Publishing Company, Incorporated. This book was released on 2018 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: The ultimate do-it-now guide to getting started in Managed Services. Now includes chapters on Cloud Services, bundling, and more. Whether you're a NEW Computer Consultant or an experienced technician making the move to managed services, this is the perfect book for you! The book includes step-by-step instructions for creating service offerings, reformulating your business, creating service agreements, and more! Downloadable content includes forms, checklists, and spreadsheets you can customize for your business. The #1 selling book on managed services! Now with ten new chapters, this is the ultimate guide to building a successful managed service business.

Service Agreements for Smb Consultants

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Publisher : Great Little Book Publishing Company, Incorporated
ISBN 13 : 9780976376026
Total Pages : 208 pages
Book Rating : 4.3/5 (76 download)

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Book Synopsis Service Agreements for Smb Consultants by : Karl Palachuk

Download or read book Service Agreements for Smb Consultants written by Karl Palachuk and published by Great Little Book Publishing Company, Incorporated. This book was released on 2011-07-01 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Service Agreements for SMB Consultants: A Quick-Start Guide to Managed Services by Karl W. Palachuk is an essential guide for I.T. Consultants. All forms are available to download online.Everyone knows it: Spoken agreements aren't worth the paper they're written on.The SMB Consultant is facing changes we never imaged a few years ago. Managed services are everywhere. Franchised tech support is taking off. And now big corporations are trying to compete in the "SMB Space." Whether you like it or not, you need to make some changes in order to meet the challenges of the next few years.Service agreements literally define your business. If you're not using them, you need to start today. If you are using them, great! Just make sure that they truly represent who you are and how you want to define your business.Whether you sell your services hourly, in blocks of time, or with a Managed Service plan, you need a good service agreement.As with his other books, Karl gives you more than just the forms. Service Agreements for SMB Consultants includes best practices and lots of great information to help you run your business more prosperously.

The Best NOC and Service Desk Operations BOOK EVER!

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Author :
Publisher :
ISBN 13 : 9780978894337
Total Pages : 486 pages
Book Rating : 4.8/5 (943 download)

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Book Synopsis The Best NOC and Service Desk Operations BOOK EVER! by : Erick Simpson

Download or read book The Best NOC and Service Desk Operations BOOK EVER! written by Erick Simpson and published by . This book was released on 2009-10-01 with total page 486 pages. Available in PDF, EPUB and Kindle. Book excerpt: The fourth publication in MSP University's bestselling Managed Services series reveals how to build, staff, and maintain a NOC and Service Desk effectively and profitably, along with best practices and techniques to increase efficiencies and net profits for these critical service delivery business units.

Breaking Free of Managed Care

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Publisher : Guilford Press
ISBN 13 : 9781572305243
Total Pages : 340 pages
Book Rating : 4.3/5 (52 download)

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Book Synopsis Breaking Free of Managed Care by : Dana C. Ackley

Download or read book Breaking Free of Managed Care written by Dana C. Ackley and published by Guilford Press. This book was released on 1999-08-01 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: Providing therapists practical solutions to managed care's erosion of their freedom to practice, this book presents a working blueprint for a private-pay psychotherapy practice. Dana C. Ackley casts out the distortions that have crept into many clinicians' thinking as a result of reliance on third-party reimbursement. Based on his own experience, he shows how you can serve clients--and yourself--better by developing real alternatives to the pressures and bureaucracy of managed care. In clear step-by-step detail, including practical exercises and checklists, sample marketing materials, and payment plans, the volume shows you how to: *Rediscover the economic and clinical value of your work *Discard assumptions that might block your progress *Educate yourself about the needs of potential clients *Market and sell your services effectively *Learn ethical, reasonable business-of-practice skills *Diversify into the rewarding area of psychological consultation to businesses. No matter what your clinical style, theoretical orientation, or practice history, you will benefit from the hard-won lessons Dr. Ackley shares in this book.

Managed Services in a Month - Build a Successful It Service Business in 30 Days - 2nd Ed.

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Author :
Publisher :
ISBN 13 : 9780981997858
Total Pages : 208 pages
Book Rating : 4.9/5 (978 download)

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Book Synopsis Managed Services in a Month - Build a Successful It Service Business in 30 Days - 2nd Ed. by : Karl W. Palachuk

Download or read book Managed Services in a Month - Build a Successful It Service Business in 30 Days - 2nd Ed. written by Karl W. Palachuk and published by . This book was released on 2013-01-01 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managed Services in a Month is a no-nonsense guide to building a successful managed service practice. Whether you are just starting out, or converting your existing break/fix technology consulting business to managed services, this book will show you the way. The newly revised and expanded 2nd edition has nine new chapters, covering the latest products and services available today-including cloud technologies. Karl Palachuk makes it very clear that managed services is the business model of the future. Managed Services in a Month is very practical and straight to the point. Karl shows you how to transform your business step by step. And yes-You can really do it in one month! Karl W. Palachuk is the author of ten books, including The Network Documentation Workbook, Service Agreements for SMB Consultants - A Quick-Start Guide to Managed Services, and The Network Migration Workbook. He is also the author of the most popular blog on Managed Services. Karl ran a consulting business for seventeen years and is now the Senior Systems Engineer at America's Tech Support. He provides technical support to small and medium size businesses in North America. In that role, Karl provides business consulting services and CEO-level training on technical topics.

The Best I. T. Sales and Marketing BOOK EVER! -

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Author :
Publisher : Intelligent Enterprise
ISBN 13 : 9780978894313
Total Pages : 474 pages
Book Rating : 4.8/5 (943 download)

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Book Synopsis The Best I. T. Sales and Marketing BOOK EVER! - by : Erick Simpson

Download or read book The Best I. T. Sales and Marketing BOOK EVER! - written by Erick Simpson and published by Intelligent Enterprise. This book was released on 2007 with total page 474 pages. Available in PDF, EPUB and Kindle. Book excerpt: Simpson focuses squarely on one of the most challenging aspects of running a successful I.T. Drawing upon MSP University's experience in helping partners across the country transition to an annuity-based, proactive managed service delivery model, each phase of the I.T.

How to Setup A Managed Services Business In 2009

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Publisher :
ISBN 13 : 9781441483386
Total Pages : 100 pages
Book Rating : 4.4/5 (833 download)

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Book Synopsis How to Setup A Managed Services Business In 2009 by : Dev Anand

Download or read book How to Setup A Managed Services Business In 2009 written by Dev Anand and published by . This book was released on 2009-04-02 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt: 2009 will be the best year to start a managed servicesbusiness as lot of SMEs get ready to let go their one manIT shops and look for inexpensive IT providers.If you areaVAR or a system integrator thinking of starting yourownmanaged services business,this book is for you.Get the complete picture of how to register yourbusiness & manage federal procedures, raise workingcapital,cut costs on operations,win customers,and runa successful MSP business.Understand what works andwhat doesn't from the case studies and best practicescompiled fromhundreds of successfulmanaged serviceproviders.

Cloud Services in a Month: Build a Successful Cloud Service Business in 30 Days

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Author :
Publisher : Great Little Book Publishing Company, Incorporated
ISBN 13 : 9781942115540
Total Pages : 398 pages
Book Rating : 4.1/5 (155 download)

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Book Synopsis Cloud Services in a Month: Build a Successful Cloud Service Business in 30 Days by : Karl W. Palachuk

Download or read book Cloud Services in a Month: Build a Successful Cloud Service Business in 30 Days written by Karl W. Palachuk and published by Great Little Book Publishing Company, Incorporated. This book was released on 2019-05-20 with total page 398 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cloud Services in a Month is a step-by-step, no-nonsense guide to building an extremely profitable cloud service business for the SMB (small and medium business) market. Filled with practical advice based on the author's experience over more than a decade, this guide is the playbook you will use for success in the Cloud. Karl Palachuk is one of the most well-known and respected authors and pioneers in the Managed Services industry and has sold and delivered millions of dollars of Cloud services to his clients. In this book he shares exactly how he did it. Palachuk spells out all the details you need to build a Cloud Five-Pack(TM) - The custom bundled offering of services you will market, sell, and deliver to your prospects and customers. Chock full of additional assets such as spreadsheets, checklists, processes, and more, Cloud Services in a Month includes everything you need to hit the ground running - even if you're not a Cloud expert. Whether you have a time-and materials, professional services, or managed services practice, Cloud Services in a Month reveals how to incorporate Cloud services into your existing solution stack and up-sell and cross-sell the Cloud with your existing services in 30 days. Palachuk's other books includes Managed Services in a Month, The Managed Services Operations Manual, Service Agreements for SMB Consultants, Project Management in Small Business, and The Network Documentation Workbook.

Ahead in the Cloud

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Author :
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781981924318
Total Pages : 334 pages
Book Rating : 4.9/5 (243 download)

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Book Synopsis Ahead in the Cloud by : Stephen Orban

Download or read book Ahead in the Cloud written by Stephen Orban and published by Createspace Independent Publishing Platform. This book was released on 2018-03-27 with total page 334 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cloud computing is the most significant technology development of our lifetimes. It has made countless new businesses possible and presents a massive opportunity for large enterprises to innovate like startups and retire decades of technical debt. But making the most of the cloud requires much more from enterprises than just a technology change. Stephen Orban led Dow Jones's journey toward digital agility as their CIO and now leads AWS's Enterprise Strategy function, where he helps leaders from the largest companies in the world transform their businesses. As he demonstrates in this book, enterprises must re-train their people, evolve their processes, and transform their cultures as they move to the cloud. By bringing together his experiences and those of a number of business leaders, Orban shines a light on what works, what doesn't, and how enterprises can transform themselves using the cloud.

Software Project Survival Guide

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Publisher : Pearson Education
ISBN 13 : 1572316217
Total Pages : 306 pages
Book Rating : 4.5/5 (723 download)

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Book Synopsis Software Project Survival Guide by : Steve McConnell

Download or read book Software Project Survival Guide written by Steve McConnell and published by Pearson Education. This book was released on 1998 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to be sure your first important project isnþt your last.

Executing SOA

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Publisher : IBM Press
ISBN 13 : 9780132353748
Total Pages : 0 pages
Book Rating : 4.3/5 (537 download)

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Book Synopsis Executing SOA by : Norbert Bieberstein

Download or read book Executing SOA written by Norbert Bieberstein and published by IBM Press. This book was released on 2008 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Executing SOA is an indispensable resource for every enterprise architect, technical manager, and IT leader tasked with driving value from SOA in complex environments."--BOOK JACKET.

Mastering Professional Services

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Publisher :
ISBN 13 : 9780976718406
Total Pages : 0 pages
Book Rating : 4.7/5 (184 download)

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Book Synopsis Mastering Professional Services by : Thomas E. Lah

Download or read book Mastering Professional Services written by Thomas E. Lah and published by . This book was released on 2005-09 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Companies worldwide continue to seek new growth opportunities by establishing professional services to complement their current company portfolio. These professional service organizations are being chartered to secure high margin streams of revenue, improve customer satisfaction, and solidify customer loyalty. However, many of these companies have little experience building and managing a professional services organization. This lack of experience is creating incredible organizational pain. Not just product companies are struggling in their attempts to create profitable and effective professional service organizations. System integrators and value added resellers that must incorporate complicated technologies into their service offerings are struggling to scale service capabilities. Outsourcing and managed service providers that now want to provide consultative support are learning there are significant differences in these service lines. Many times, the current professional service strategy for these companies is simply not sustainable. Mastering Professional Services is the first book to guide acompany through the process of designing a viable services strategy that complements a broader company portfolio. From the author of Building Professional Services: The Siren's Song, this book continues the tradition of providing practical tools and techniques to manage professional services when it is not the core offering of the company.

Playing to Win

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Publisher : Harvard Business Press
ISBN 13 : 142218739X
Total Pages : 274 pages
Book Rating : 4.4/5 (221 download)

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Book Synopsis Playing to Win by : Alan G. Lafley

Download or read book Playing to Win written by Alan G. Lafley and published by Harvard Business Press. This book was released on 2013 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explains how companies must pinpoint business strategies to a few critically important choices, identifying common blunders while outlining simple exercises and questions that can guide day-to-day and long-term decisions.

The Knowledge Manager's Handbook

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Publisher : Kogan Page Publishers
ISBN 13 : 0749484616
Total Pages : 453 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis The Knowledge Manager's Handbook by : Nick Milton

Download or read book The Knowledge Manager's Handbook written by Nick Milton and published by Kogan Page Publishers. This book was released on 2019-10-03 with total page 453 pages. Available in PDF, EPUB and Kindle. Book excerpt: WINNER: CILIP's Knowledge and Information Management Award 2019 - Information Resources Print Category The way an organization manages and disseminates its knowledge is key to informed business decision-making, effectiveness and competitive edge. The Knowledge Manager's Handbook takes you step by step through the processes needed to define and embed an effective knowledge management framework within an organization. This second edition now includes clear guidance on the best practice requirements from the first ever internationally recognised standard for knowledge management, ISO 30401:2018, as well as content on the impact of AI and data analytics. Nick Milton and Patrick Lambe work through each stage of creating and implementing a knowledge management framework for an organization's specific needs, based around the four essential aspects of knowledge management: people, processes, technologies and governance. With updated international case studies from organizations of all sizes and sectors, along with user-friendly templates and checklists to help implement effective knowledge management procedures, The Knowledge Manager's Handbook is the end-to-end guide to making a sustainable change in the knowledge management culture.

Managing The Professional Service Firm

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Publisher : Simon and Schuster
ISBN 13 : 1471109658
Total Pages : 479 pages
Book Rating : 4.4/5 (711 download)

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Book Synopsis Managing The Professional Service Firm by : David H. Maister

Download or read book Managing The Professional Service Firm written by David H. Maister and published by Simon and Schuster. This book was released on 2012-12-11 with total page 479 pages. Available in PDF, EPUB and Kindle. Book excerpt: Professional service firms differ from other business enterprises in two distinct ways: first they provide highly customised services thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalised, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals. Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex, Maister simplifies them by recognising that 'every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people and financial success for its owners.'