How to Setup A Managed Services Business In 2009

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Publisher :
ISBN 13 : 9781441483386
Total Pages : 100 pages
Book Rating : 4.4/5 (833 download)

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Book Synopsis How to Setup A Managed Services Business In 2009 by : Dev Anand

Download or read book How to Setup A Managed Services Business In 2009 written by Dev Anand and published by . This book was released on 2009-04-02 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt: 2009 will be the best year to start a managed servicesbusiness as lot of SMEs get ready to let go their one manIT shops and look for inexpensive IT providers.If you areaVAR or a system integrator thinking of starting yourownmanaged services business,this book is for you.Get the complete picture of how to register yourbusiness & manage federal procedures, raise workingcapital,cut costs on operations,win customers,and runa successful MSP business.Understand what works andwhat doesn't from the case studies and best practicescompiled fromhundreds of successfulmanaged serviceproviders.

The Guide to a Successful Managed Services Practice

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Publisher : Intelligent Enterprise
ISBN 13 : 9780978894306
Total Pages : 324 pages
Book Rating : 4.8/5 (943 download)

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Book Synopsis The Guide to a Successful Managed Services Practice by : Erick Simpson

Download or read book The Guide to a Successful Managed Services Practice written by Erick Simpson and published by Intelligent Enterprise. This book was released on 2006-08-01 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Guide to a Successful Managed Services Practice applies some of the most innovative and highly effective Managed Services techniques ever developed, and proven to increase long-term predictable revenue, thereby increasing an IT Organization's value. Leverage MSP University's successful Managed Services concepts - 3 Killer Managed Services deliverables - A Unique Managed Services Sales Process so successful that Clients can't resist signing your Agreements - Pricing your Managed Services deliverables for Maximum Profit - What to do after your Client is sold - Advanced Annuity-Based revenue philosophies. The Guide to a Successful Managed Services Practice includes everything you'll need to: - Transition to a successful, Annuity-Based Managed Services model and Evaluate your existing Clients and calculate what they'll be worth on a Monthly and Yearly basis when converted to Managed Services - Successfully market and sell Managed Services to new Clients - Increase your organization's overall value by transitioning to an Annuity-based Service Delivery model. *Includes nearly 30 downloadable Managed Services Business, Technical, Sales and Marketing Tools, Forms and Collateral! *Bonus: 4 Business-Winning PowerPoint Presentations! *Extra Special Bonus: Recorded Managed Services Webcast download included!

The Managed Services Playbook

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Publisher : iUniverse
ISBN 13 : 1491733632
Total Pages : 223 pages
Book Rating : 4.4/5 (917 download)

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Book Synopsis The Managed Services Playbook by : Ed Nalbandian

Download or read book The Managed Services Playbook written by Ed Nalbandian and published by iUniverse. This book was released on 2014-09-12 with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Ed has taken thirty years of battle-hardened experience running managed services businesses as a systems integrator, communications provider, equipment manufacturer, offshore provider and an independent start-up and put it in a highly readable, yet incredibly detailed and indispensable book." Bob Boles CEO, Hostway Corporation "The Managed Services Playbook is the blueprint for building and running a successful managed services business. The explosion in managed services at Avaya was fueled by many of the strategies and plans Ed has outlined in this book." Mike Runda President, Avaya Client Services "Successfully running a managed services business is a difficult task with many nuances which make it very different from other IT services. Ed has unlocked these secrets which have eluded so many businesses. The advice in The Managed Services Playbook is priceless." Chris Formant President, Verizon Enterprise Solutions "Ed's proven ability to build high growth, high profit managed services businesses has made him one of the top managed services executive in the industry. The Managed Services Playbook details the keys to success for all those involved in managed and cloud businesses and can be mapped to proven, measurable results." George Humphrey Senior Director, Research and Advisory - Managed Services, Technology Services Industry Association (TSIA) "As IT vendors of all shapes and sizes rush to move their businesses to the cloud and managed services, The Managed Services Playbook should be required reading for anyone involved in those businesses." Dave D'Aprano Group Executive - IT Outsourcing, Dimension Data

Functional Thinking for Value Creation

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Publisher : Springer Science & Business Media
ISBN 13 : 3642196896
Total Pages : 352 pages
Book Rating : 4.6/5 (421 download)

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Book Synopsis Functional Thinking for Value Creation by : Jürgen Hesselbach

Download or read book Functional Thinking for Value Creation written by Jürgen Hesselbach and published by Springer Science & Business Media. This book was released on 2011-03-18 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: After the IPS2 conferences in Cranfield and Linköping in 2009 and 2010 the 3rd CIRP International Conference on Industrial Product Service Systems (IPS2) 2011 takes place in Braunschweig, Germany. IPS2 itself is defined as “an integrated industrial product and service offering that delivers value in use”. The customers expect comprehensive solutions, which are adapted to their individual needs. IPS2 offers the possibility to stand out from competition and for long-term customer loyalty. Particularly in times of economic crisis it becomes apparent which producing companies understand to satisfy the needs and requirements of their customers. Especially in this relatively new domain IPS2 it will be important to keep track of the whole context and to seek cooperation with other research fields and disciplines. The 3rd CIRP International Conference on Industrial Product Service Systems (IPS2) 2011 serves as a platform for such collaborations and the discussion of new scientific ideas.

Service Management

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Publisher : Springer Science & Business Media
ISBN 13 : 1461415535
Total Pages : 341 pages
Book Rating : 4.4/5 (614 download)

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Book Synopsis Service Management by : Jay Kandampully

Download or read book Service Management written by Jay Kandampully and published by Springer Science & Business Media. This book was released on 2011-12-09 with total page 341 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Great retailers are great at service. No exceptions. This book offers a wealth of insight into delivering excellent retail service.” ---Leonard L. Berry, Distinguished Professor of Marketing, N.B Zale Chair in Retailing and Market Leadership, Mays Business School, Texas A&M University "With a growing understanding of service as a phenomenon and perspective of business and marketing, retailers are increasingly seeing the need to transform from distribution of products to service providers. This book includes considerable insight regarding the importance of the service perspective and how it can be implemented in retailing." --Christian Grönroos, Professor of Service and Relationship Marketing, CERS Centre for Relationship Marketing and Service Management, Hanken School of Economics, Finland "Consisting of chapters written by leading scholars in service management and retailing from around the world, this comprehensive book offers rich insights for how retailers can excel and achieve sustainable competitive advantage by invoking and implementing service management principles. This enlightening book is a valuable resource for students, researchers and practitioners with an interest in retailing." --A. "Parsu" Parasuraman, Professor of Marketing & The James W. McLamore Chair, School of Business Administration, University of Miami Coral Gables, Florida "Service excellence and service innovation are critical for success in today’s competitive retail marketplace. Service Management: The New Paradigm in Retailing provides a contemporary and transformative lens for accomplishing these essential goals." --Mary Jo Bitner, Professor, Director Center for Services Leadership, W.P. Carey School of Business, Arizona State University

Knowledge Driven Service Innovation and Management: IT Strategies for Business Alignment and Value Creation

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Publisher : IGI Global
ISBN 13 : 1466625139
Total Pages : 620 pages
Book Rating : 4.4/5 (666 download)

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Book Synopsis Knowledge Driven Service Innovation and Management: IT Strategies for Business Alignment and Value Creation by : Chew, Eng K.

Download or read book Knowledge Driven Service Innovation and Management: IT Strategies for Business Alignment and Value Creation written by Chew, Eng K. and published by IGI Global. This book was released on 2012-11-30 with total page 620 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book provides a comprehensive collection of research and analysis on the principles of service, knowledge and organizational capabilities, clarifying IT strategy procedures and management practices and how they are used to shape a firm's knowledge resources"--Provided by publisher.

Human Interface and the Management of Information: Information, Knowledge and Interaction Design

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Publisher : Springer
ISBN 13 : 3319585215
Total Pages : 654 pages
Book Rating : 4.3/5 (195 download)

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Book Synopsis Human Interface and the Management of Information: Information, Knowledge and Interaction Design by : Sakae Yamamoto

Download or read book Human Interface and the Management of Information: Information, Knowledge and Interaction Design written by Sakae Yamamoto and published by Springer. This book was released on 2017-07-03 with total page 654 pages. Available in PDF, EPUB and Kindle. Book excerpt: The two-volume set LNCS 10273 and 10274 constitutes the refereed proceedings of the thematic track on Human Interface and the Management of Information, held as part of the 19th HCI International 2017, in Vancouver, BC, Canada, in July 2017. HCII 2017 received a total of 4340 submissions, of which 1228 papers were accepted for publication after a careful reviewing process. The 102 papers presented in these volumes were organized in topical sections as follows: Part I: Visualization Methods and Tools; Information and Interaction Design; Knowledge and Service Management; Multimodal and Embodied Interaction. Part II: Information and Learning; Information in Virtual and Augmented Reality; Recommender and Decision Support Systems; Intelligent Systems; Supporting Collaboration and User Communities; Case Studies.

IT Services Business Management

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Publisher : PHI Learning Pvt. Ltd.
ISBN 13 : 8120345312
Total Pages : 222 pages
Book Rating : 4.1/5 (23 download)

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Book Synopsis IT Services Business Management by : DUBEY SANJIVA SHANKAR

Download or read book IT Services Business Management written by DUBEY SANJIVA SHANKAR and published by PHI Learning Pvt. Ltd.. This book was released on 2012-02-11 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: In IT Services, the businesses are managed with a customer-centric approach. This book, through various concepts, processes and stages, explores the need and framework of IT Services business, and how they are managed to deliver services par excellence. The book comprehensively explains how ITSE (IT Services Enterprises) strategies are analyzed and formulated with the help of three-dimensional cube—customer-centricity, niche vs. end-to-end offering and disruptive innovation vs. gradual innovation. The book further teaches that a good marketing must start with an integrative vision of the ITS Enterprise, and reveals how a customer plays a dominant role in co-creating IT Services. It also details on the various stages of sales cycle called Sales funnel, and how the sales team manages the sales opportunity’s progress. The concluding chapters discuss the aspects needed for the survival and growth of the ITSE firms; the factors that propel growth—Demand, Quality of the business environment and Supply response of an enterprise. It also shows how the future of the IT Services depend on the combination of—Business environment, Information and Communication Technology (ICT) trends, IT Services business model trends and IT governance trends. The book is well-supported with the diagrams and illustrations to explain the concepts clearly. The Review Questions are also incorporated to analyze the students’ learning skills. The book is intended for the postgraduate students of business administration, MCA and MSc (IT). Besides, the book will also be beneficial for the IT Services executives and managers.

Managed Services in a Month - Build a Successful It Service Business in 30 Days - 2nd Ed.

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Publisher :
ISBN 13 : 9780981997858
Total Pages : 208 pages
Book Rating : 4.9/5 (978 download)

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Book Synopsis Managed Services in a Month - Build a Successful It Service Business in 30 Days - 2nd Ed. by : Karl W. Palachuk

Download or read book Managed Services in a Month - Build a Successful It Service Business in 30 Days - 2nd Ed. written by Karl W. Palachuk and published by . This book was released on 2013-01-01 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managed Services in a Month is a no-nonsense guide to building a successful managed service practice. Whether you are just starting out, or converting your existing break/fix technology consulting business to managed services, this book will show you the way. The newly revised and expanded 2nd edition has nine new chapters, covering the latest products and services available today-including cloud technologies. Karl Palachuk makes it very clear that managed services is the business model of the future. Managed Services in a Month is very practical and straight to the point. Karl shows you how to transform your business step by step. And yes-You can really do it in one month! Karl W. Palachuk is the author of ten books, including The Network Documentation Workbook, Service Agreements for SMB Consultants - A Quick-Start Guide to Managed Services, and The Network Migration Workbook. He is also the author of the most popular blog on Managed Services. Karl ran a consulting business for seventeen years and is now the Senior Systems Engineer at America's Tech Support. He provides technical support to small and medium size businesses in North America. In that role, Karl provides business consulting services and CEO-level training on technical topics.

Big Data and Cloud Computing for Development

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Publisher : Taylor & Francis
ISBN 13 : 1134973373
Total Pages : 224 pages
Book Rating : 4.1/5 (349 download)

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Book Synopsis Big Data and Cloud Computing for Development by : Nir Kshetri

Download or read book Big Data and Cloud Computing for Development written by Nir Kshetri and published by Taylor & Francis. This book was released on 2017-03-27 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a framework for evaluating big data and cloud computing based on how they evolve to fit users’ needs in developing countries in key areas, such as agriculture and education. The authors discuss how this framework can be utilized by businesses, governments, and consumers to accelerate economic growth and overcome information and communication barriers. By examining the ways in which cloud computing can drive social, economic, and environmental transformation, readers gain a nuanced understanding of the opportunities and challenges these technologies offer. The authors also provide an authoritative and up-to-date account of big data’s diffusion into a wide range of developing economies, such as Brazil and China, illustrating key concepts through in-depth case studies. Special attention is paid to economic development in the context of the new Sustainable Development Goals formulated by the United Nations, introducing readers to the most modern standard of economic evaluation. Students of information management, entrepreneurship, and development, as well as policy makers, researchers, and practitioners, will find Big Data and Cloud Computing for Development an interesting read and a useful reference source.

Service Business Model Innovation in Healthcare and Hospital Management

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Publisher : Springer
ISBN 13 : 3319464124
Total Pages : 296 pages
Book Rating : 4.3/5 (194 download)

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Book Synopsis Service Business Model Innovation in Healthcare and Hospital Management by : Mario A. Pfannstiel

Download or read book Service Business Model Innovation in Healthcare and Hospital Management written by Mario A. Pfannstiel and published by Springer. This book was released on 2016-12-16 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book demonstrates how to successfully manage and lead healthcare institutions by employing the logic of business model innovation to gain competitive advantages. Since clerk-like routines in professional organizations tend to overlook patient and service-centered healthcare solutions, it challenges the view that competition and collaboration in the healthcare sector should not only incorporate single-end services, therapies or diagnosis related groups. Moreover, the authors focus on holistic business models, which place greater emphasis on customer needs and put customers and patients first. The holistic business models approach addresses topics such as business operations, competitiveness, strategic business objectives, opportunities and threats, critical success factors and key performance indicators.The contributions cover various aspects of service business innovation such as reconfiguring the hospital business model in healthcare delivery, essential characteristics of service business model innovation in healthcare, guided business modeling and analysis for business professionals, patient-driven service delivery models in healthcare, and continuous and co-creative business model creation. All of the contributions introduce business models and strategies, process innovations, and toolkits that can be applied at the managerial level, ensuring the book will be of interest to healthcare professionals, hospital managers and consultants, as well as scholars, whose focus is on improving value-generating and competitive business architectures in the healthcare sector.

Sustainable E-Business Management

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Publisher : Springer Science & Business Media
ISBN 13 : 364215140X
Total Pages : 180 pages
Book Rating : 4.6/5 (421 download)

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Book Synopsis Sustainable E-Business Management by : Matthew L Nelson

Download or read book Sustainable E-Business Management written by Matthew L Nelson and published by Springer Science & Business Media. This book was released on 2010-07-30 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book contains selected papers from the e-Commerce and e-Business (SIGeBIZ) track at the 16th Americas Conference on Information Systems, AMCIS 2010, held in Lima, Peru, August 12-15, 2010. The 13 papers presented here were selected from 48 submissions and have been organized into three research lines: e-business models and information systems in financial markets, e-commerce use and design, and e-business research issues and methods.

Advancing Technologies for Asian Business and Economics: Information Management Developments

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Publisher : IGI Global
ISBN 13 : 1466602775
Total Pages : 330 pages
Book Rating : 4.4/5 (666 download)

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Book Synopsis Advancing Technologies for Asian Business and Economics: Information Management Developments by : Ura, Dasho Karma

Download or read book Advancing Technologies for Asian Business and Economics: Information Management Developments written by Ura, Dasho Karma and published by IGI Global. This book was released on 2012-03-31 with total page 330 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book offers the latest research available within the field of information management as it pertains to the Asian business market, promoting and coordinating developments in the field of Asian and Chinese studies, as well as presenting strategic roles of IT and management towards sustainable development"--

Proceedings of the XIII International Symposium SymOrg 2012: Innovative Management and Business Performance

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Publisher : University of Belgrade, Faculty of Organizational Sciences
ISBN 13 : 8676802556
Total Pages : 2004 pages
Book Rating : 4.6/5 (768 download)

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Book Synopsis Proceedings of the XIII International Symposium SymOrg 2012: Innovative Management and Business Performance by :

Download or read book Proceedings of the XIII International Symposium SymOrg 2012: Innovative Management and Business Performance written by and published by University of Belgrade, Faculty of Organizational Sciences . This book was released on 2012-06-03 with total page 2004 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Business Architecture Management

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Publisher : Springer
ISBN 13 : 3319145711
Total Pages : 304 pages
Book Rating : 4.3/5 (191 download)

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Book Synopsis Business Architecture Management by : Daniel Simon

Download or read book Business Architecture Management written by Daniel Simon and published by Springer. This book was released on 2015-04-22 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents a comprehensive overview of enterprise architecture management with a specific focus on the business aspects. While recent approaches to enterprise architecture management have dealt mainly with aspects of information technology, this book covers all areas of business architecture from business motivation and models to business execution. The book provides examples of how architectural thinking can be applied in these areas, thus combining different perspectives into a consistent whole. In-depth experiences from end-user organizations help readers to understand the abstract concepts of business architecture management and to form blueprints for their own professional approach. Business architecture professionals, researchers, and others working in the field of strategic business management will benefit from this comprehensive volume and its hands-on examples of successful business architecture management practices. ​

Handbook on Business Process Management 2

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Publisher : Springer Science & Business Media
ISBN 13 : 364201982X
Total Pages : 616 pages
Book Rating : 4.6/5 (42 download)

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Book Synopsis Handbook on Business Process Management 2 by : Jan vom Brocke

Download or read book Handbook on Business Process Management 2 written by Jan vom Brocke and published by Springer Science & Business Media. This book was released on 2010-09-22 with total page 616 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance but is also used to ensure the conformance of corporate activities. This Handbook presents in two volumes the contemporary body of knowledge as articulated by the world's leading BPM thought leaders. This second volume focuses on the managerial and organizational challenges of Business Process Management such as strategic and cultural alignment, governance and the education of BPM stakeholders. As such, this book provides concepts and methodologies for the integration of BPM. Each chapter has been contributed by leading international experts. Selected case studies complement their views and lead to a summary of BPM expertise that is unique in its coverage of the most critical success factors of BPM.

Research, Practice, and Educational Advancements in Telecommunications and Networking

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Publisher : IGI Global
ISBN 13 : 1466600519
Total Pages : 341 pages
Book Rating : 4.4/5 (666 download)

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Book Synopsis Research, Practice, and Educational Advancements in Telecommunications and Networking by : Bartolacci, Michael

Download or read book Research, Practice, and Educational Advancements in Telecommunications and Networking written by Bartolacci, Michael and published by IGI Global. This book was released on 2012-01-31 with total page 341 pages. Available in PDF, EPUB and Kindle. Book excerpt: The study of telecommunications and networking allows us to understand existing modes of communication and information transfer while also developing new methods for managing, modeling, and regulating the exchange of information.Research, Practice, and Educational Advancements in Telecommunications and Networking offers multidisciplinary perspectives on architectures and systems for effective, efficient communication across different types of infrastructures, which include online and wireless networks. Collecting research on mobile ad hoc networks, VoIP, and mobile recommendation systems, this book provides theoretical discussions, as well as practical research on new and emerging developments in telecommunications and networking.