The Future of Service Post-COVID-19 Pandemic, Volume 1

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Author :
Publisher : Springer Nature
ISBN 13 : 9813341262
Total Pages : 232 pages
Book Rating : 4.8/5 (133 download)

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Book Synopsis The Future of Service Post-COVID-19 Pandemic, Volume 1 by : Jungwoo Lee

Download or read book The Future of Service Post-COVID-19 Pandemic, Volume 1 written by Jungwoo Lee and published by Springer Nature. This book was released on 2021-02-08 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: This open access book is geared towards providing insights and stimulating new thinking about the changing nature of services, service work and workers, and service experiences during and after the COVID-19 pandemic in 2020, particularly focusing on digital service technology. This book serves as a useful resource for business practitioners and academics in the areas of service and human resource management. Each chapter deals with specific current issues within these industries due to COVID-19 and issues that will come up post-pandemic. As COVID-19 is expected introduce novel methods to the service sector, such as untact service, telecommuting, alternative work arrangements, job crafting, and new work skills, digital technology is becoming more important than ever before. This books provides a range of examples and cases to elaborate on the effective application of digital service technology in order for businesses to stay relevant in the current climate.

The Future of Service Post-COVID-19 Pandemic, Volume 2

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Author :
Publisher : Springer Nature
ISBN 13 : 9813341343
Total Pages : 264 pages
Book Rating : 4.8/5 (133 download)

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Book Synopsis The Future of Service Post-COVID-19 Pandemic, Volume 2 by : Jungwoo Lee

Download or read book The Future of Service Post-COVID-19 Pandemic, Volume 2 written by Jungwoo Lee and published by Springer Nature. This book was released on 2021-02-10 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book adds to the discussion from Volume 1 by providing insights and stimulating new thinking about the changing nature of services and marketing, service work and workers, and service experiences during and after the COVID-19 pandemic in 2020, particularly focusing on services marketing. This book serves as a useful resource for business practitioners and academics in the areas of service management and marketing responses during a pandemic. Each chapter deals with specific current issues within these industries due to COVID-19 and issues that will come up post-pandemic. As COVID-19 is expected to change the service practice and promote the utilization of novel methods, such as untact marketing, untact service, telecommuting, alternative work arrangements, job crafting, and new work skills, a range of examples and cases are provided to elaborate on applying these emerging new concepts within the service sector.

Handbook of Research on Developing a Post-Pandemic Paradigm for Virtual Technologies in Higher Education

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Author :
Publisher : IGI Global
ISBN 13 : 1799869652
Total Pages : 432 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Handbook of Research on Developing a Post-Pandemic Paradigm for Virtual Technologies in Higher Education by : Loureiro, Sandra Maria Correia

Download or read book Handbook of Research on Developing a Post-Pandemic Paradigm for Virtual Technologies in Higher Education written by Loureiro, Sandra Maria Correia and published by IGI Global. This book was released on 2021-06-25 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt: The COVID-19 pandemic has forced companies, institutions, citizens, and students to rapidly change their behaviors and use virtual technologies to perform their usual working tasks. Though virtual technologies for learning were already present in most universities, the pandemic has forced virtual technologies to lead the way in order to continue teaching and learning for students and faculty around the world. Universities and teachers had to quickly adjust everything from their curriculum to their teaching styles in order to adapt to an online learning environment. Online learning is a complex issue and one that comes with both challenges and opportunities; there is plenty of room for growth, and further study is required to better understand how to improve online education. The Handbook of Research on Developing a Post-Pandemic Paradigm for Virtual Technologies in Higher Education is a comprehensive reference book that presents the testimonials of teachers and students with various degrees of experience with distance learning and their utilization of current virtual tools and applications for learning, as well as the impact of these technologies and their potential future use. With topics ranging from designing an online learning course to discussing group work in an online environment, this book is ideal for teachers, educational software developers, IT consultants, instructional designers, administrators, professors, researchers, lecturers, students, and all those who are interested in learning more about distance learning and all the positive and negative aspects that accompany it.

Resurrecting Retail

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Publisher : Figure 1 Publishing
ISBN 13 : 177327144X
Total Pages : 274 pages
Book Rating : 4.7/5 (732 download)

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Book Synopsis Resurrecting Retail by : Doug Stephens

Download or read book Resurrecting Retail written by Doug Stephens and published by Figure 1 Publishing. This book was released on 2021-04-13 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: Few crises in modern history have so completely disrupted every aspect of daily life as has the Covid-19 pandemic. What began as a small medical ripple in Wuhan, China, a city many of us had never heard of, quickly erupted into a tsunami of epic proportions. Every market, industry, vertical, profession, service, and category of product was in some way rocked by its impact. And, for the first time in recorded history, every wheel, cog and gear in the global retail industry ground to a virtual halt. From two-time, international best-selling author and futurist Doug Stephens, Resurrecting Retail is not just a riveting story of the unprecedented crash of an industry during this time of crisis but a roadmap for its rebirth. Meticulously researched in real time from inside the crisis, Resurrecting Retail provides a comprehensive and surprising vision of how Covid-19 will reshape every aspect of consumer life, including the very essence of why we shop.

Ten Lessons for a Post-Pandemic World

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Author :
Publisher : W. W. Norton & Company
ISBN 13 : 0393542149
Total Pages : 320 pages
Book Rating : 4.3/5 (935 download)

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Book Synopsis Ten Lessons for a Post-Pandemic World by : Fareed Zakaria

Download or read book Ten Lessons for a Post-Pandemic World written by Fareed Zakaria and published by W. W. Norton & Company. This book was released on 2020-10-06 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: New York Times Bestseller COVID-19 is speeding up history, but how? What is the shape of the world to come? Lenin once said, "There are decades when nothing happens and weeks when decades happen." This is one of those times when history has sped up. CNN host and best-selling author Fareed Zakaria helps readers to understand the nature of a post-pandemic world: the political, social, technological, and economic consequences that may take years to unfold. Written in the form of ten "lessons," covering topics from natural and biological risks to the rise of "digital life" to an emerging bipolar world order, Zakaria helps readers to begin thinking beyond the immediate effects of COVID-19. Ten Lessons for a Post-Pandemic World speaks to past, present, and future, and, while urgent and timely, is sure to become an enduring reflection on life in the early twenty-first century.

COVID-19 in Southeast Asia

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Author :
Publisher : LSE Press
ISBN 13 : 1909890774
Total Pages : 342 pages
Book Rating : 4.9/5 (98 download)

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Book Synopsis COVID-19 in Southeast Asia by : Hyun Bang Shin

Download or read book COVID-19 in Southeast Asia written by Hyun Bang Shin and published by LSE Press. This book was released on 2022-01-06 with total page 342 pages. Available in PDF, EPUB and Kindle. Book excerpt: COVID-19 has presented huge challenges to governments, businesses, civil societies, and people from all walks of life, but its impact has been highly variegated, affecting society in multiple negative ways, with uneven geographical and socioeconomic patterns. The crisis revealed existing contradictions and inequalities in society, compelling us to question what it means to return to “normal” and what insights can be gleaned from Southeast Asia for thinking about a post-pandemic world. In this regard, this edited volume collects the informed views of an ensemble of social scientists – area studies, development studies, and legal scholars; anthropologists, architects, economists, geographers, planners, sociologists, and urbanists; representing academic institutions, activist and charitable organisations, policy and research institutes, and areas of professional practice – who recognise the necessity of critical commentary and engaged scholarship. These contributions represent a wide-ranging set of views, collectively producing a compilation of reflections on the following three themes in particular: (1) Urbanisation, digital infrastructures, economies, and the environment; (2) Migrants, (im)mobilities, and borders; and (3) Collective action, communities, and mutual action. Overall, this edited volume first aims to speak from a situated position in relevant debates to challenge knowledge about the pandemic that has assigned selective and inequitable visibility to issues, people, or places, or which through its inferential or interpretive capacity has worked to set social expectations or assign validity to certain interventions with a bearing on the pandemic’s course and the future it has foretold. Second, it aims to advance or renew understandings of social challenges, risks, or inequities that were already in place, and which, without further or better action, are to be features of our “post-pandemic world” as well. This volume also contributes to the ongoing efforts to de-centre and decolonise knowledge production. It endeavours to help secure a place within these debates for a region that was among the first outside of East Asia to be forced to contend with COVID-19 in a substantial way and which has evinced a marked and instructive diversity and dynamism in its fortunes.

Data Science for COVID-19 Volume 1

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Author :
Publisher : Academic Press
ISBN 13 : 0128245379
Total Pages : 754 pages
Book Rating : 4.1/5 (282 download)

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Book Synopsis Data Science for COVID-19 Volume 1 by : Utku Kose

Download or read book Data Science for COVID-19 Volume 1 written by Utku Kose and published by Academic Press. This book was released on 2021-05-20 with total page 754 pages. Available in PDF, EPUB and Kindle. Book excerpt: Data Science for COVID-19 presents leading-edge research on data science techniques for the detection, mitigation, treatment and elimination of COVID-19. Sections provide an introduction to data science for COVID-19 research, considering past and future pandemics, as well as related Coronavirus variations. Other chapters cover a wide range of Data Science applications concerning COVID-19 research, including Image Analysis and Data Processing, Geoprocessing and tracking, Predictive Systems, Design Cognition, mobile technology, and telemedicine solutions. The book then covers Artificial Intelligence-based solutions, innovative treatment methods, and public safety. Finally, readers will learn about applications of Big Data and new data models for mitigation. Provides a leading-edge survey of Data Science techniques and methods for research, mitigation and treatment of the COVID-19 virus Integrates various Data Science techniques to provide a resource for COVID-19 researchers and clinicians around the world, including both positive and negative research findings Provides insights into innovative data-oriented modeling and predictive techniques from COVID-19 researchers Includes real-world feedback and user experiences from physicians and medical staff from around the world on the effectiveness of applied Data Science solutions

COVID-19 and Higher Education in the Global Context

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Author :
Publisher : STAR Scholars
ISBN 13 : 1736469975
Total Pages : 232 pages
Book Rating : 4.7/5 (364 download)

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Book Synopsis COVID-19 and Higher Education in the Global Context by : Ravichandran Ammigan

Download or read book COVID-19 and Higher Education in the Global Context written by Ravichandran Ammigan and published by STAR Scholars. This book was released on 2020-10-01 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: COVID-19 and Higher Education in the Global Context: Exploring Contemporary Issues and Challenges addresses the lasting impact of the novel coronavirus (COVID-19) in the higher education sector and offers insights that inform policy and practice. Framed in a global context, this timely book captures a wide variety of topics, including student mobility, global partnerships and collaboration, student health and wellbeing, enrollment management, employability, and graduate education. It is designed to serve as a resource for scholar-practitioners, policymakers, and university administrators as they reimagine their work of comparative and international higher education in times of crisis. The collection of chapters assembled in this volume calls for a critical reflection on the opportunities and challenges that have emerged as a result of the global pandemic and provides as a basis for how tertiary education systems around the world can learn from past experiences and shared viewpoints as institutions recalibrate operations, innovate programs, and manage change on their respective campuses.

Digital Transformation in a Post-Covid World

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Author :
Publisher : CRC Press
ISBN 13 : 1000454509
Total Pages : 300 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Digital Transformation in a Post-Covid World by : Adrian T. H. Kuah

Download or read book Digital Transformation in a Post-Covid World written by Adrian T. H. Kuah and published by CRC Press. This book was released on 2021-10-04 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the innovations, disruptions and changes that are required to adapt in a fast-evolving landscape due to the extraordinary circumstances triggered by the COVID-19 pandemic. Recognized experts from around the world share their research and professional experience on how the working environment, as well as the world around them, have changed due to the pandemic. Chapters consider how different fields across technology and business have been affected by this new, dramatic scenario and the drastic consequences that the pandemic had on them. With diverse contributions stemming from public health, technology strategies, urban planning and sociology to sustainable management, this volume is articulated into four distinct but complementary sections of People, Process, Planet, and Prosperity influencing the post-COVID world. This book will be of great interest to those in the fields of computer science and information technology, as well as those studying the impact and effects that COVID-19 is having on society.

Introducing Multidisciplinary Micro-credentialing

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Publisher : Emerald Group Publishing
ISBN 13 : 1803824611
Total Pages : 157 pages
Book Rating : 4.8/5 (38 download)

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Book Synopsis Introducing Multidisciplinary Micro-credentialing by : Chamila Subasinghe

Download or read book Introducing Multidisciplinary Micro-credentialing written by Chamila Subasinghe and published by Emerald Group Publishing. This book was released on 2023-11-10 with total page 157 pages. Available in PDF, EPUB and Kindle. Book excerpt: Introducing Multidisciplinary Micro-credentialing establishes a HE-industry framework to augment a re-skilling and upskilling process where courses could generate adaptable multidisciplinary links and intersections toward self-sufficiency.

After the Virus

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Publisher : Cambridge University Press
ISBN 13 : 1009005200
Total Pages : 449 pages
Book Rating : 4.0/5 (9 download)

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Book Synopsis After the Virus by : Hilary Cooper

Download or read book After the Virus written by Hilary Cooper and published by Cambridge University Press. This book was released on 2021-09-23 with total page 449 pages. Available in PDF, EPUB and Kindle. Book excerpt: Reveals the deep roots of the UK's lack of resilience when COVID-19 hit and sets out an ambitious manifesto for change.

Handbook of Research on Digital Transformation Management and Tools

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Author :
Publisher : IGI Global
ISBN 13 : 1799897656
Total Pages : 765 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Handbook of Research on Digital Transformation Management and Tools by : Pettinger, Richard

Download or read book Handbook of Research on Digital Transformation Management and Tools written by Pettinger, Richard and published by IGI Global. This book was released on 2022-06-30 with total page 765 pages. Available in PDF, EPUB and Kindle. Book excerpt: Advances in digital technologies continue to impact all areas of life, including the business sector. Digital transformation is ascertained to usher in the digitalized economy and involves new concepts and management tools that must be considered in the context of management science and practice. For business leaders to ensure their companies remain competitive and relevant, it is essential for them to utilize these innovative technologies and strategies. The Handbook of Research on Digital Transformation Management and Tools highlights new digital concepts within management, such as digitalization and digital disruption, and addresses the paradigm shift in management science incurred by the digital transformation towards the digitalized economy. Covering a range of important topics such as cultural economy, online consumer behavior, sustainability, and social media, this major reference work is crucial for managers, business owners, researchers, scholars, academicians, practitioners, instructors, and students.

Post Corona

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Author :
Publisher : Penguin
ISBN 13 : 0593332210
Total Pages : 258 pages
Book Rating : 4.5/5 (933 download)

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Book Synopsis Post Corona by : Scott Galloway

Download or read book Post Corona written by Scott Galloway and published by Penguin. This book was released on 2020-11-24 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: New York Times bestseller! "Few are better positioned to illuminate the vagaries of this transformation than Galloway, a tech entrepreneur, author and professor at New York University’s Stern School. In brisk prose and catchy illustrations, he vividly demonstrates how the largest technology companies turned the crisis of the pandemic into the market-share-grabbing opportunity of a lifetime." --The New York Times "As good an analysis as you could wish to read." --The Financial Times From bestselling author and NYU Business School professor Scott Galloway comes a keenly insightful, urgent analysis of who stands to win and who's at risk to lose in a post-pandemic world The COVID-19 outbreak has turned bedrooms into offices, pitted young against old, and widened the gaps between rich and poor, red and blue, the mask wearers and the mask haters. Some businesses--like home exercise company Peloton, video conference software maker Zoom, and Amazon--woke up to find themselves crushed under an avalanche of consumer demand. Others--like the restaurant, travel, hospitality, and live entertainment industries--scrambled to escape obliteration. But as New York Times bestselling author Scott Galloway argues, the pandemic has not been a change agent so much as an accelerant of trends already well underway. In Post Corona, he outlines the contours of the crisis and the opportunities that lie ahead. Some businesses, like the powerful tech monopolies, will thrive as a result of the disruption. Other industries, like higher education, will struggle to maintain a value proposition that no longer makes sense when we can't stand shoulder to shoulder. And the pandemic has accelerated deeper trends in government and society, exposing a widening gap between our vision of America as a land of opportunity, and the troubling realities of our declining wellbeing. Combining his signature humor and brash style with sharp business insights and the occasional dose of righteous anger, Galloway offers both warning and hope in equal measure. As he writes, "Our commonwealth didn't just happen, it was shaped. We chose this path--no trend is permanent and can't be made worse or corrected."

Cybersecurity Crisis Management and Lessons Learned From the COVID-19 Pandemic

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Author :
Publisher : IGI Global
ISBN 13 : 1799891666
Total Pages : 276 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Cybersecurity Crisis Management and Lessons Learned From the COVID-19 Pandemic by : Abassi, Ryma

Download or read book Cybersecurity Crisis Management and Lessons Learned From the COVID-19 Pandemic written by Abassi, Ryma and published by IGI Global. This book was released on 2022-04-15 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: The COVID-19 pandemic has forced organizations and individuals to embrace new practices such as social distancing and remote working. During these unprecedented times, many have increasingly relied on the internet for work, shopping, and healthcare. However, while the world focuses on the health and economic threats posed by the COVID-19 pandemic, cyber criminals are capitalizing on this crisis as the world has become more digitally dependent and vulnerable than ever. Cybersecurity Crisis Management and Lessons Learned From the COVID-19 Pandemic provides cutting-edge research on the best guidelines for preventing, detecting, and responding to cyber threats within educational, business, health, and governmental organizations during the COVID-19 pandemic. It further highlights the importance of focusing on cybersecurity within organizational crisis management. Covering topics such as privacy and healthcare, remote work, and personal health data, this premier reference source is an indispensable resource for startup companies, health and business executives, ICT procurement managers, IT professionals, libraries, students and educators of higher education, entrepreneurs, government officials, social media experts, researchers, and academicians.

Public Sector Marketing Communications Volume I

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Author :
Publisher : Springer Nature
ISBN 13 : 3031072936
Total Pages : 258 pages
Book Rating : 4.0/5 (31 download)

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Book Synopsis Public Sector Marketing Communications Volume I by : Ogechi Adeola

Download or read book Public Sector Marketing Communications Volume I written by Ogechi Adeola and published by Springer Nature. This book was released on 2022-10-03 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: African nations are seeking ways to build strong institutions that are development-oriented and people-centred. Extant literature has reported the negative consequences of ineffective government communications with the public. In response, this book — the first of a two-volume edited work — focuses on marketing communication themes related to branding, public relations, trade fairs and exhibitions, and public sector communications. Public sector marketing communication plays a crucial role in bridging the gap between society and the government. Building a relationship with the public through appropriate communication tools and platforms is sacrosanct to restoring public sector image and trust. The book supports this effort by sharing conceptual and theoretical research towards the marketisation of Africa’s public sector as it strives to become an effective partner with the public it serves. Together with the second volume, which focuses on traditional and digital perspectives, this collection fills an existing information gap that is evident in Africa’s public sector.

Future Role of Sustainable Innovative Technologies in Crisis Management

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Author :
Publisher : IGI Global
ISBN 13 : 1799898172
Total Pages : 280 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Future Role of Sustainable Innovative Technologies in Crisis Management by : Ali, Mohammed

Download or read book Future Role of Sustainable Innovative Technologies in Crisis Management written by Ali, Mohammed and published by IGI Global. This book was released on 2022-04-18 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: The increasing use of innovative technologies by global businesses has sparked debate about their application in crisis resolution. Resolution tools can be used by global businesses to manage various types of crisis situations, such as natural disasters, information security issues, economic downturns, health crisis situations, and sustainability issues in education, among others. Further study and consideration of the uses of technology in the areas of crisis and change management and intra-company communication practice in the context of global business must be done to ensure successful and sustainable businesses. Future Role of Sustainable Innovative Technologies in Crisis Management raises awareness of the multifaceted field of new technology in crisis management that has resulted in a paradigm shift in the way contemporary industries and global businesses communicate and conduct their daily business operations. This book defines the scope of innovative technologies as the application of new technologies to support the resolution of various types of crisis situations to achieve regulatory compliance and improved risk management in an effective and automated manner. Covering topics such as sustainable business and disaster scenarios, this reference work is ideal for managers, entrepreneurs, researchers, academicians, scholars, practitioners, instructors, and students.

Innovations in Bio-Inspired Computing and Applications

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Author :
Publisher : Springer Nature
ISBN 13 : 3031274997
Total Pages : 951 pages
Book Rating : 4.0/5 (312 download)

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Book Synopsis Innovations in Bio-Inspired Computing and Applications by : Ajith Abraham

Download or read book Innovations in Bio-Inspired Computing and Applications written by Ajith Abraham and published by Springer Nature. This book was released on 2023-03-27 with total page 951 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book highlights recent research on bio-inspired computing and its various innovative applications in information and communication technologies. It presents 85 high-quality papers from the 13th International Conference on Innovations in Bio-Inspired Computing and Applications (IBICA 2022) and 12th World Congress on Information and Communication Technologies (WICT 2022), which was held online during 15–17 December 2022. As a premier conference, IBICA–WICT brings together researchers, engineers and practitioners whose work involves bio-inspired computing, computational intelligence and their applications in information security, real-world contexts, etc. Including contributions by authors from 25 countries, the book offers a valuable reference guide for all researchers, students and practitioners in the fields of Computer Science and Engineering.