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The Empathy Edge
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Download or read book The Empathy Edge written by Maria Ross and published by Page Two. This book was released on 2019-10-22 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Furious customers? Missed deadlines? Failed products? The problems your business faces may stem from a single issue: lack of empathy. Being empathetic at work means seeing the situation from another's perspective, and using that vantage point to shape your leadership style, workplace culture, and branding strategy. Pairing her knowledge as a branding expert with proven research and fascinating stories from executives, change-makers and community leaders, Maria Ross reveals exactly how empathy makes brands and organizations stronger and more successful. Ross shows why your business needs to cultivate more empathy now, and shares the habits and traits of empathetic leaders who foster more productivity and loyalty. She gives practical tips, big and small, for how to align your mission and values and hire the right people, cultivating a more empathetic--and innovative--workplace culture. Finally, she gives you the goods on building your empathetic brand in an authentic and proactive way, and shows how doing so results in happier customers, innovative work cultures and increased profits. In this practical playbook for businesses of all types, Maria Ross proves that empathy is not just good for society--it's great for business, and may transform you at a personal level, too.
Book Synopsis Standing at the Edge by : Joan Halifax
Download or read book Standing at the Edge written by Joan Halifax and published by . This book was released on 2018-05 with total page 301 pages. Available in PDF, EPUB and Kindle. Book excerpt: "[This book is] an ... examination of how we can respond to suffering, live our fullest lives, and remain open to the full spectrum of our human experience"--Amazon.com.
Book Synopsis The Empathy Diaries by : Sherry Turkle
Download or read book The Empathy Diaries written by Sherry Turkle and published by Penguin. This book was released on 2021-03-02 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: “A beautiful book… an instant classic of the genre.” —Dwight Garner, New York Times • A New York Times Critics’ Top Book of 2021 • A New York Times Book Review Editors' Choice • Named a Best Nonfiction Book of 2021 by Kirkus • Winner of the 2021 National Jewish Book Award in Autobiography & Memoir • Winner of the New England Society Book Award in Nonfiction MIT psychologist and bestselling author of Reclaiming Conversation and Alone Together, Sherry Turkle's intimate memoir of love and work For decades, Sherry Turkle has shown how we remake ourselves in the mirror of our machines. Here, she illuminates our present search for authentic connection in a time of uncharted challenges. Turkle has spent a career composing an intimate ethnography of our digital world; now, marked by insight, humility, and compassion, we have her own. In this vivid and poignant narrative, Turkle ties together her coming-of-age and her pathbreaking research on technology, empathy, and ethics. Growing up in postwar Brooklyn,Turkle searched for clues to her identity in a house filled with mysteries. She mastered the codes that governed her mother's secretive life. She learned never to ask about her absent scientist father--and never to use his name, her name. Before empathy became a way to find connection, it was her strategy for survival. Turkle's intellect and curiosity brought her to worlds on the threshold of change. She learned friendship at a Harvard-Radcliffe on the cusp of coeducation during the antiwar movement, she mourned the loss of her mother in Paris as students returned from the 1968 barricades, and she followed her ambition while fighting for her place as a woman and a humanist at MIT. There, Turkle found turbulent love and chronicled the wonders of the new computer culture, even as she warned of its threat to our most essential human connections. The Empathy Diaries captures all this in rich detail--and offers a master class in finding meaning through a life's work.
Book Synopsis At the Edge of the Haight by : Katherine Seligman
Download or read book At the Edge of the Haight written by Katherine Seligman and published by Algonquin Books. This book was released on 2021-01-19 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 10th Winner of the 2019 PEN/Bellwether Prize for Socially Engaged Fiction, Awarded by Barbara Kingsolver “What a read this is, right from its startling opening scene. But even more than plot, it’s the richly layered details that drive home a lightning bolt of empathy. To read At the Edge of the Haight is to live inside the everyday terror and longings of a world that most of us manage not to see, even if we walk past it on sidewalks every day. At a time when more Americans than ever find themselves at the edge of homelessness, this book couldn’t be more timely.” —Barbara Kingsolver, author of Unsheltered and The Poisonwood Bible Maddy Donaldo, homeless at twenty, lives with her dog and makeshift family in the hidden spaces of San Francisco’s Golden Gate Park. She thinks she knows how to survive and whom to trust until she accidentally witnesses the murder of a young man. Her world is upended as she has to face not only the killer but also the police and then the victim’s parents, who desperately want Maddy to tell them about the life their son led after he left home. And in a desire to save her since they could not save their own son, they are determined to have Maddy reunite with her own lost family. But what makes a family? Is it the people who raised you if they don’t have the skills to look after you? Is it the foster parents whose generosity only lasts until things become more difficult? Or is it the family that Maddy has met in the park, young people who also have nowhere else to go? Told with sensitivity and tenderness and set against the backdrop of a radically changing city, At the Edge of the Haight is narrated by a young girl just beginning to understand herself. The result is a powerful debut that, much like previous Bellwether winners The Leavers, by Lisa Ko, or Heidi Durrow’s The Girl Who Fell from the Sky, grapples with one of the most urgent issues of our day.
Download or read book Empathetic Marketing written by M. Ingwer and published by Springer. This book was released on 2017-07-01 with total page 235 pages. Available in PDF, EPUB and Kindle. Book excerpt: With a revised understanding of the science and philosophy behind human needs, businesses will be better equipped to provide long-term satisfaction for their customers. Mark uncovers a framework that will help businesses identify human needs and incorporate this perspective into strategy, and then focuses each chapter on a specific emotional need.
Book Synopsis The Empath's Survival Guide by : Judith Orloff
Download or read book The Empath's Survival Guide written by Judith Orloff and published by Sounds True. This book was released on 2017-04-04 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: What is the difference between having empathy and being an empath? “Having empathy means our heart goes out to another person in joy or pain,” says Dr. Judith Orloff “But for empaths it goes much farther We actually feel others’ emotions, energy, and physical symptoms in our own bodies, without the usual defenses that most people have.” With The Empath’s Survival Guide, Dr. Orloff offers an invaluable resource to help sensitive people develop healthy coping mechanisms in our high-stimulus world—while fully embracing the empath’s gifts of intuition, creativity, and spiritual connection. In this practical and empowering book for empaths and their loved ones, Dr. Orloff begins with self-assessment exercises to help you understand your empathic nature, then offers potent strategies for protecting yourself from overwhelm and replenishing your vital energy For any sensitive person who’s been told to “grow a thick skin,” here is your lifelong guide for staying fully open while building resilience, exploring your gifts of deep perception, raising empathic children, and feeling welcomed and valued by a world that desperately needs what you have to offer.
Download or read book The EQ Edge written by Steven J. Stein and published by John Wiley & Sons. This book was released on 2011-04-26 with total page 375 pages. Available in PDF, EPUB and Kindle. Book excerpt: REVISED AND UPDAT ED WITH NEW RESEARCH INTO EQ AND PERSONAL AND CAREER SUCCESS What is the formula for success at your job? As a spouse? A parent? A Little League baseball coach or behind the bench of a minor hockey team? What does it take to get ahead? To separate yourself from the competition? To lead a less stressful and happier existence? To be fulfilled in personal and professional pursuits? What is the most important dynamic of your makeup? Is it your A) intelligence quotient? or B) emotional quotient? If you picked "A", you are partly correct. Your intelligence quotient can be a predictor of things such as academic achievement. But your IQ is fixed and unchangeable. The real key to personal and professional growth is your emotional intelligence quotient, which you can nurture and develop by learning more about EQ from the international bestseller The EQ Edge. Authors Steven J. Stein and Howard E. Book show you how the dynamic of emotional intelligence works. By understanding EQ, you can build more meaningful relationships, boost your confidence and optimism, and respond to challenges with enthusiasm-all of which are essential ingredients of success. The EQ Edge offers fascinating-and sometimes surprising-insights into what it takes to be a top law-enforcement officer, lawyer, school principal, student, doctor, dentist or CEO. You will learn what the top EQ factors are across many different kinds of jobs, from business managers and customer service representatives to HR professionals and public servants. The EQ Edge will help you determine which personnel are the right fit for job opportunities and who among your staff are the most promising leaders and drivers of your business. And because all of us have other roles-parent, spouse, caregiver to aging parents, neighbor, friend-The EQ Edge also describes how everyone can be more successful in these relationships. "Finally, a practical and usable guide to what emotional intelligence is all about. This book peels the onion on what EQ really is and teaches the reader to assess their own EQ and how to increase it. This is the holy grail for career success."—Michael Feiner, Professor, Columbia Graduate School of Business and author of The Feiner Points of Leadership
Book Synopsis The War for Kindness by : Jamil Zaki
Download or read book The War for Kindness written by Jamil Zaki and published by Crown Publishing Group (NY). This book was released on 2019 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A Stanford psychologist offers a bold new understanding of empathy, revealing it to be a skill, not a fixed trait, and showing, through science and stories, how we can all become more empathetic"--
Book Synopsis The Empathic Healer by : Michael J. Bennett
Download or read book The Empathic Healer written by Michael J. Bennett and published by Academic Press. This book was released on 2001-03-23 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: The author establishes a new foundation for the use and value of clinical empathy that is based on a distinction between treatment and healing, and a model for using psychotherapy as a component of an organized system of care: focused, attuned to the patient's presenting motive, and consistent with our understanding of the relationship between mind and brain.
Book Synopsis At the Edge of the Universe by : Shaun David Hutchinson
Download or read book At the Edge of the Universe written by Shaun David Hutchinson and published by Simon and Schuster. This book was released on 2017-02-07 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the author of We Are the Ants comes “another winner” (Booklist, starred review) about a boy who believes the universe is slowly shrinking as the things he remembers are being erased from others’ memories. Tommy and Ozzie have been best friends since the second grade, and boyfriends since eighth. They spent countless days dreaming of escaping their small town—and then Tommy vanished. More accurately, he ceased to exist, erased from the minds and memories of everyone who knew him. Everyone except Ozzie. Ozzie doesn’t know how to navigate life without Tommy, and soon he suspects that something else is going on: that the universe is shrinking. When Ozzie is paired up with the reclusive and secretive Calvin for a physics project, it’s hard for him to deny the feelings developing between them, even if he still loves Tommy. But Ozzie knows there isn’t much time left to find Tommy—that once the door closes, it can’t be opened again. And he’s determined to keep it open as long as possible.
Download or read book The Empathy Edge written by Thalia Soren and published by Independently Published. This book was released on 2023-11-23 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: In "The Empathy Edge: Fostering Connections in a Disconnected World," readers are invited on a transformative journey to master the art of empathy, an essential skill in today's fast-paced, digitally-driven society. This insightful book by a renowned personal development writer offers a compelling argument for empathy as the key to unlocking richer, more fulfilling personal and professional relationships. In a world where technology often overshadows genuine human interaction, this book shines as a beacon, guiding readers to foster deeper connections. With a blend of scientific research, practical advice, and motivational storytelling, "The Empathy Edge" is a must-read for anyone seeking to enhance their empathetic abilities and navigate life's relationships with more understanding and compassion. What You Will Find in This Book: Empathy Unpacked: Delve into the true meaning and power of empathy, beyond common misconceptions. Scientific Insights: Explore how empathy works in the brain and its impact on our physical and emotional well-being. Practical Strategies: Learn how to improve listening skills, emotional attunement, and empathetic communication in daily life. Empathy in Action: Discover the transformative role of empathy in personal relationships, leadership, and team dynamics. Cultural Empathy: Understand empathy in diverse cultural contexts and how it can bridge differences. Overcoming Challenges: Gain insights into navigating personal barriers to empathy, such as fear, judgment, and emotional fatigue. Actionable Exercises: Engage with practical exercises and self-assessment tools to enhance your empathy skills and set empathetic goals. "The Empathy Edge" is not just a book; it's a journey towards a more empathetic and connected way of living. Embrace this opportunity to transform your relationships and make a positive impact in a disconnected world.
Book Synopsis The Empathy Exams by : Leslie Jamison
Download or read book The Empathy Exams written by Leslie Jamison and published by Graywolf Press. This book was released on 2014-04-01 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: From personal loss to phantom diseases, The Empathy Exams is a bold and brilliant collection, winner of the Graywolf Press Nonfiction Prize A Publishers Weekly Top Ten Essay Collection of Spring 2014 Beginning with her experience as a medical actor who was paid to act out symptoms for medical students to diagnose, Leslie Jamison's visceral and revealing essays ask essential questions about our basic understanding of others: How should we care about each other? How can we feel another's pain, especially when pain can be assumed, distorted, or performed? Is empathy a tool by which to test or even grade each other? By confronting pain—real and imagined, her own and others'—Jamison uncovers a personal and cultural urgency to feel. She draws from her own experiences of illness and bodily injury to engage in an exploration that extends far beyond her life, spanning wide-ranging territory—from poverty tourism to phantom diseases, street violence to reality television, illness to incarceration—in its search for a kind of sight shaped by humility and grace.
Book Synopsis Empathy (HBR Emotional Intelligence Series) by : Harvard Business Review
Download or read book Empathy (HBR Emotional Intelligence Series) written by Harvard Business Review and published by Harvard Business Press. This book was released on 2017-04-18 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: Empathy is credited as a factor in improved relationships and even better product development. But while it’s easy to say “just put yourself in someone else’s shoes,” the reality is that understanding the motivations and emotions of others often proves elusive. This book helps you understand what empathy is, why it’s important, how to surmount the hurdles that make you less empathetic—and when too much empathy is just too much. This volume includes the work of: Daniel Goleman Annie McKee Adam Waytz This collection of articles includes “What Is Empathy?” by Daniel Goleman; “Why Compassion Is a Better Managerial Tactic Than Toughness” by Emma Seppala; “What Great Listeners Actually Do” by Jack Zenger and Joseph Folkman; “Empathy Is Key to a Great Meeting” by Annie McKee; “It’s Harder to Empathize with People If You’ve Been in Their Shoes” by Rachel Rutton, Mary-Hunter McDonnell, and Loran Nordgren; “Being Powerful Makes You Less Empathetic” by Lou Solomon; “A Process for Empathetic Product Design” by Jon Kolko; “How Facebook Uses Empathy to Keep User Data Safe” by Melissa Luu-Van; “The Limits of Empathy” by Adam Waytz; and “What the Dalai Lama Taught Daniel Goleman About Emotional Intelligence” an interview with Daniel Goleman by Andrea Ovans. How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.
Download or read book UnSelfie written by Michele Borba and published by Simon and Schuster. This book was released on 2017-05-23 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: Includes a Touchstone reading group guide in unnumbered pages at end of work.
Book Synopsis Empathic Accuracy by : William John Ickes
Download or read book Empathic Accuracy written by William John Ickes and published by Guilford Press. This book was released on 1997-01-01 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: Empathic inference, or "everyday-mind reading", is a form of complex psychological inference in which observation, memory, knowledge, and reasoning are combined to yield insights into the subjective experience of others. This comprehensive volume addresses the question of how accurate our "readings" of thoughts and feelings of others actually are, introducing two innovative methods for objectivity measuring this key dimension of social intelligence. Presenting cutting-edge research in this emerging area, the volume offers essential insights into how and why people sometimes succeed, and sometimes fail, in their attempts to understand each other. Leading experts cover such topics as the evolutionary and social-developmental origins of empathic accuracy; physiological aspects of empathic accuracy; gender and other individual difference variables; empathic accuracy and processes of mental control; the dynamic role of empathic accuracy in personal and psychotherapeutic relationships; and the relation of empathic accuracy to applied domains in psychology. This book will be of interest to students, researchers, and professionals in a range of disciplines, including personality and social psychology, clinical and counseling psychology, communication, developmental psychology, and marriage and family studies.
Book Synopsis Listening Well by : William R. Miller
Download or read book Listening Well written by William R. Miller and published by Wipf and Stock Publishers. This book was released on 2018-01-03 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you a good listener? How well do you really know the people around you? A capacity for empathic understanding is hard-wired in our brains, but its full expression involves particular listening skills that are seldom learned through ordinary experience. Through clear explanation, specific examples, and practical exercises, Dr. Miller offers a step-by-step process for developing your skillfulness in empathic listening. With a solid basis in sixty years of scientific research, these communication skills are not limited to professionals, and can be learned and applied in your everyday life. Instead of assuming that you know the meaning of what you think you heard, empathic listening lets you develop a more accurate understanding and prevent miscommunication. Empathic understanding can help to deepen personal relationships, alleviate conflict, communicate across differences, and promote positive change. The author also discusses skills for expressing yourself clearly, and for strengthening close relationships and friendships. Through empathic understanding you have access to life experience far beyond your own, and over time, listening well and deeply becomes a way of being, fostering a compassionate and patient acceptance of human frailties--those of others as well as your own.
Book Synopsis Organizing through Empathy by : Kathryn Pavlovich
Download or read book Organizing through Empathy written by Kathryn Pavlovich and published by Routledge. This book was released on 2013-09-11 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: Empathy dissolves the boundaries between self and others, and feelings of altruism towards others are activated. This process results in more compassionate and caring contexts, as well as helping others in times of suffering. This book provides evidence from neuroscience and quantum physics that it is empathy that connects humanity, and that this awareness can create a more just society. It extends interest in values-based management, exploring the intellectual, physical, ecological, spiritual and aesthetic well-being of organizations and society rather than the more common management principles of maximising profit and efficiency. This book challenges the existing paradigm of capitalism by providing scientific evidence and empirical data that empathy is the most important organizing mechanism. The book is unique in that it provides a comprehensive review of the transformational qualities of empathy in personal, organizational and local contexts. Integrating an understanding based upon scientific studies of why the fields of positive psychology and organizational scholarship are important, it examines the evidence from neuroscience and presents leading-edge studies from quantum physics with implications for the organizational field. Together the chapters in this book attempt to demonstrate how empathy helps in the reduction of human suffering and the creation of a more just society.
