The Black Ass Customer Service Ebook

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The Black Ass Customer Service Ebook

Author : Miss JLH
Publisher : We Don't Sip Tea We Drink Wine LLC
ISBN 13 :
Total Pages : 16 pages
Book Rating : 4./5 ( download)

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Book Synopsis The Black Ass Customer Service Ebook by : Miss JLH

Download or read book The Black Ass Customer Service Ebook written by Miss JLH and published by We Don't Sip Tea We Drink Wine LLC. This book was released on 2022-02-03 with total page 16 pages. Available in PDF, EPUB and Kindle. Book excerpt: What is the Black Ass Customer Service eBook? Good question! The Black Ass Customer Service eBook is a quick customer service guide for all black owned businesses: Are you looking to get your business started? Did you just get your business started? Have you already had your business up and running for some time? If one of these three questions apply to you, then this book IS FOR YOU! I can't tell you the countless number of times I have heard people say how much they want to support Black Owned Businesses, however, one bad customer service experience ruins it for the rest. But here’s my thing, no one teaches you how to provide great customer service, many small businesses cannot afford to train their staff to provide proper customer service, and lastly, you either got it or you don't; but no worries, that is EXACTLY what this eBook is for, those who don't...and for those who do, but just want to brush up! Now I know what else might’ve crossed your mind...who the hell is MissJLH and what makes her so qualified? Well, allow me to introduce myself, my name is Jasmine, I also go by MISSJLH, and I have worked in customer service for over 12 years. While every retail/restaurant position has not always been favorable, I LOVE people. No REALLY, I love people. I even majored in communications (2x) to sharpen my people skills, go figure! The intention of this book is to lend a hand to black owned businesses so let's start here!

Blackass

Author : A. Igoni Barrett
Publisher : Graywolf Press
ISBN 13 : 1555979262
Total Pages : 273 pages
Book Rating : 4.5/5 (559 download)

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Book Synopsis Blackass by : A. Igoni Barrett

Download or read book Blackass written by A. Igoni Barrett and published by Graywolf Press. This book was released on 2016-03-01 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: Furo Wariboko, a young Nigerian, awakes the morning before a job interview to find that he's been transformed into a white man. In this condition he plunges into the bustle of Lagos to make his fortune. With his red hair, green eyes, and pale skin, it seems he's been completely changed. Well, almost. There is the matter of his family, his accent, his name. Oh, and his black ass. Furo must quickly learn to navigate a world made unfamiliar and deal with those who would use him for their own purposes. Taken in by a young woman called Syreeta and pursued by a writer named Igoni, Furo lands his first-ever job, adopts a new name, and soon finds himself evolving in unanticipated ways. A. Igoni Barrett's Blackass is a fierce comic satire that touches on everything from race to social media while at the same time questioning the values society places on us simply by virtue of the way we look. As he did in Love Is Power, or Something Like That, Barrett brilliantly depicts life in contemporary Nigeria and details the double-dealing and code-switching that are implicit in everyday business. But it's Furo's search for an identity--one deeper than skin--that leads to the final unraveling of his own carefully constructed story.

Customer Service S.W.A.G.G. in the Black Community

Author : Karolyn Marshall
Publisher :
ISBN 13 : 9781733580038
Total Pages : 0 pages
Book Rating : 4.5/5 (8 download)

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Book Synopsis Customer Service S.W.A.G.G. in the Black Community by : Karolyn Marshall

Download or read book Customer Service S.W.A.G.G. in the Black Community written by Karolyn Marshall and published by . This book was released on 2024-08-15 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Book Description text must be at least 200 characters long and no more than 4000. Descriptions less than 200 characters in length are not displayed by most booksellers.

The Big-Ass Book of Bling

Author : Mark Montano
Publisher : Simon and Schuster
ISBN 13 : 1451685297
Total Pages : 384 pages
Book Rating : 4.4/5 (516 download)

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Book Synopsis The Big-Ass Book of Bling by : Mark Montano

Download or read book The Big-Ass Book of Bling written by Mark Montano and published by Simon and Schuster. This book was released on 2012-11-13 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: A fun, flashy, and sassy book for beginner and expert crafters alike—with more than 150 new projects that will add pizzazz to everything from jewelry to tote bags! All that glitters doesn’t have to be gold...and diamonds (even the fake ones!) can be a girl’s—or anyone's—best friend. With Mark Montano’s step-by-step guidance you, too, can let loose your inner fashionista and make fabulous, unique accessories to complement your entire wardrobe! Think outside the box when it comes to materials, and check through your recycling to find treasures In the Bin. Show people your New Mexico style, and make a papier-mâché Zigzag Turquoise Cuff out of newspaper. When the plastic store bags start crawling out from under the sink, tame them with a Fused Plastic Flower Cuff. Make the tree-mendous Nature’s Bling Bag decorated with branches sliced thin. Or Twine Not try the hardware store for some colored twine—and pick up some aluminum flashing to find out why Tin Is “In”? From punk to retro, from bobby pins to safety pins, with more than 150 projects there’s something for everyone, whether you want to glam it up Hollywood-style or go ultra-sophisticated like a newly crowned princess.

Cuz I Love Your Black Ass

Author : Just A Messenger
Publisher :
ISBN 13 :
Total Pages : 58 pages
Book Rating : 4.6/5 (814 download)

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Book Synopsis Cuz I Love Your Black Ass by : Just A Messenger

Download or read book Cuz I Love Your Black Ass written by Just A Messenger and published by . This book was released on 2020-08-31 with total page 58 pages. Available in PDF, EPUB and Kindle. Book excerpt: Not your average self help book. This book gets right to the point, literally, from the introduction. The health craze has certainly taken over the world in recent years but this messenger sees that craze has yet to reach the black community, specifically black men. The unorthodox delivery in this masterpiece is full of straight to the point facts mixed with humor that will inspire or maybe offend you. Definitely a once in a generation read.

Black Power TV

Author : Devorah Heitner
Publisher : Duke University Press
ISBN 13 : 0822399679
Total Pages : 205 pages
Book Rating : 4.8/5 (223 download)

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Book Synopsis Black Power TV by : Devorah Heitner

Download or read book Black Power TV written by Devorah Heitner and published by Duke University Press. This book was released on 2013-06-12 with total page 205 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Black Power TV, Devorah Heitner chronicles the emergence of Black public affairs television starting in 1968. She examines two local shows, New York's Inside Bedford-Stuyvesant and Boston's Say Brother, and the national programs Soul! and Black Journal. These shows offered viewers radical and innovative programming: the introspections of a Black police officer in Harlem, African American high school students discussing visionary alternatives to the curriculum, and Miriam Makeba comparing race relations in the United States to apartheid in South Africa. While Inside Bedford-Stuyvesant and Say Brother originated from a desire to contain Black discontent during a period of urban uprisings and racial conflict, these shows were re-envisioned by their African American producers as venues for expressing Black critiques of mainstream discourse, disseminating Black culture, and modeling Black empowerment. At the national level, Soul! and Black Journal allowed for the imagining of a Black nation and a distinctly African American consciousness, and they played an influential role in the rise of the Black Arts Movement. Black Power TV reveals how regulatory, activist, and textual histories are interconnected and how Black public affairs television redefined African American representations in ways that continue to reverberate today.

The Best Service is No Service

Author : Bill Price
Publisher : John Wiley & Sons
ISBN 13 : 1118039394
Total Pages : 341 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis The Best Service is No Service by : Bill Price

Download or read book The Best Service is No Service written by Bill Price and published by John Wiley & Sons. This book was released on 2011-09-14 with total page 341 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this groundbreaking book, Bill Price and David Jaffe offer a new, game-changing approach, showing how managers are taking the wrong path and are using the wrong metrics to measure customer service. Customer service, they assert, is only needed when a company does something wrong—eliminating the need for service is the best way to satisfy customers. To be successful, companies need to treat service as a data point of dysfunction and figure what they need to do to eliminate the demand. The Best Service Is No Service outlines these seven principles to deliver the best service that ultimately leads to "no service": Eliminate dumb contacts Create engaging self-service Be proactive Make it easy to contact your company Own the actions across the company Listen and act Deliver great service experiences

Black Widow

Author : Leslie Gray Streeter
Publisher : Little, Brown
ISBN 13 : 0316490725
Total Pages : 166 pages
Book Rating : 4.3/5 (164 download)

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Book Synopsis Black Widow by : Leslie Gray Streeter

Download or read book Black Widow written by Leslie Gray Streeter and published by Little, Brown. This book was released on 2020-03-10 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: With her signature warmth, hilarity, and tendency to overshare, Leslie Gray Streeter gives us real talk about love, loss, grief, and healing in your own way that "will make you laugh and cry, sometimes on the same page" (James Patterson). Leslie Gray Streeter is not cut out for widowhood. She's not ready for hushed rooms and pitying looks. She is not ready to stand graveside, dabbing her eyes in a classy black hat. If she had her way she'd wear her favorite curve-hugging leopard print dress to Scott's funeral; he loved her in that dress! But, here she is, having lost her soulmate to a sudden heart attack, totally unsure of how to navigate her new widow lifestyle. ("New widow lifestyle." Sounds like something you'd find products for on daytime TV, like comfy track suits and compression socks. Wait, is a widow even allowed to make jokes?) Looking at widowhood through the prism of race, mixed marriage, and aging, Black Widow redefines the stages of grief, from coffin shopping to day-drinking, to being a grown-ass woman crying for your mommy, to breaking up and making up with God, to facing the fact that life goes on even after the death of the person you were supposed to live it with. While she stumbles toward an uncertain future as a single mother raising a baby with her own widowed mother (plot twist!), Leslie looks back on her love story with Scott, recounting their journey through racism, religious differences, and persistent confusion about what kugel is. Will she find the strength to finish the most important thing that she and Scott started? Tender, true, and endearingly hilarious, Black Widow is a story about the power of love, and how the only guide book for recovery is the one you write yourself.

The Wise Ass

Author : Tom McCaffrey
Publisher : Black Rose Writing
ISBN 13 : 168433635X
Total Pages : 241 pages
Book Rating : 4.6/5 (843 download)

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Book Synopsis The Wise Ass by : Tom McCaffrey

Download or read book The Wise Ass written by Tom McCaffrey and published by Black Rose Writing. This book was released on 2021-02-18 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: When Wise Guys meet the Wise Ass and friends, all hell breaks loose. After his brothers are murdered, a New York mob lawyer testifies against his associates and is forced to enter WITSEC (the Witness Protection Program). He and his wife are relocated to a rural area outside a small town in Colorado where he is compelled to adapt to his new life under the constant threat of mafia reprisal. Reflexively resisting his immersion into all things country, this life long city boy meets and adopts a loquacious mule and befriends his closest neighbors, who have even greater secrets to conceal. A renegade US Marshall, a lesbian couple that includes a powerful psychic-medium-witch and an ex-army ranger complete his new circle of friends. When the mob associates are released due to the lawyer's intentionally prejudicial testimony at trial, they come gunning for him before the retrial can occur. "Witty, gritty, and full of heart." –Dr. Nick Atlas, author of The Light Travelers

Radical Candor: Fully Revised & Updated Edition

Author : Kim Scott
Publisher : St. Martin's Press
ISBN 13 : 1250235383
Total Pages : 304 pages
Book Rating : 4.2/5 (52 download)

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Book Synopsis Radical Candor: Fully Revised & Updated Edition by : Kim Scott

Download or read book Radical Candor: Fully Revised & Updated Edition written by Kim Scott and published by St. Martin's Press. This book was released on 2019-10-01 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: * New York Times and Wall Street Journal bestseller multiple years running * Translated into 20 languages, with more than half a million copies sold worldwide * A Hudson and Indigo Best Book of the Year * Recommended by Shona Brown, Rachel Hollis, Jeff Kinney, Daniel Pink, Sheryl Sandberg, and Gretchen Rubin Radical Candor has been embraced around the world by leaders of every stripe at companies of all sizes. Now a cultural touchstone, the concept has come to be applied to a wide range of human relationships. The idea is simple: You don't have to choose between being a pushover and a jerk. Using Radical Candor—avoiding the perils of Obnoxious Aggression, Manipulative Insincerity, and Ruinous Empathy—you can be kind and clear at the same time. Kim Scott was a highly successful leader at Google before decamping to Apple, where she developed and taught a management class. Since the original publication of Radical Candor in 2017, Scott has earned international fame with her vital approach to effective leadership and co-founded the Radical Candor executive education company, which helps companies put the book's philosophy into practice. Radical Candor is about caring personally and challenging directly, about soliciting criticism to improve your leadership and also providing guidance that helps others grow. It focuses on praise but doesn't shy away from criticism—to help you love your work and the people you work with. Radically Candid relationships with team members enable bosses to fulfill their three core responsibilities: 1. Create a culture of Compassionate Candor 2. Build a cohesive team 3. Achieve results collaboratively Required reading for the most successful organizations, Radical Candor has raised the bar for management practices worldwide.

Kick-Ass: The Dave Lizewski Years Book 3

Author : Mark Millar
Publisher : Image Comics
ISBN 13 : 1534308873
Total Pages : 187 pages
Book Rating : 4.5/5 (343 download)

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Book Synopsis Kick-Ass: The Dave Lizewski Years Book 3 by : Mark Millar

Download or read book Kick-Ass: The Dave Lizewski Years Book 3 written by Mark Millar and published by Image Comics. This book was released on 2018-02-14 with total page 187 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dave Lizewski has taken a HORRIFYING and EXHILARATING plunge. Armed with minimal combat training and a pair of batons, he donned a mask and set out to become a real superhero, Kick-Ass. And he succeeded. Wildly. Kick-Ass and tween black belt Hit-Girl took on the mafiaand won. But his arch nemesis Red Mist now thinks superheroes are pass_ and has become the world's most notorious super villain. His first target? Dave Lizewski's family. Collects KICK-ASS 2: BALLS TO THE WALL #1-7

Woods Cop eBook Gift Set

Author : Joseph Heywood
Publisher : Rowman & Littlefield
ISBN 13 : 1493016989
Total Pages : 1090 pages
Book Rating : 4.4/5 (93 download)

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Book Synopsis Woods Cop eBook Gift Set by : Joseph Heywood

Download or read book Woods Cop eBook Gift Set written by Joseph Heywood and published by Rowman & Littlefield. This book was released on 2014-12-03 with total page 1090 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get your fix of not one, not two, but three of the Woods Cop Mystery series! This triple-thrill pack includes three of Joseph Heywood’s mystery novels: Ice Hunter, Blue Wolf in Green Fire, and Chasing a Blond Moon. Each novel takes the reader on a suspenseful journey through the wild against vicious poachers and hunters. This package is the perfect introduction to this thrilling mystery series featuring conservation officers in Michigan’s Upper Peninsula.

The King

Author : J.R. Ward
Publisher : Penguin
ISBN 13 : 110160218X
Total Pages : 653 pages
Book Rating : 4.1/5 (16 download)

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Book Synopsis The King by : J.R. Ward

Download or read book The King written by J.R. Ward and published by Penguin. This book was released on 2014-04-01 with total page 653 pages. Available in PDF, EPUB and Kindle. Book excerpt: J.R. Ward's # 1 New York Times bestselling Black Dagger Brotherhood continues as a royal bloodline is compromised by a grave threat to the throne. Long live the King… After turning his back on the throne for centuries, Wrath, son of Wrath, finally assumed his father’s mantle--with the help of his beloved mate. But the crown sets heavily on his head. As the war with the Lessening Society rages on, and the threat from the Band of Bastards truly hits home, he is forced to make choices that put everything--and everyone--at risk. Beth Randall thought she knew what she was getting into when she mated the last pure blooded vampire on the planet: An easy ride was not it. But when she decides she wants a child, she’s unprepared for Wrath’s response--or the distance it creates between them. The question is, will true love win out... or tortured legacy take over?

Dangerous Customer Service

Author : Impact Innovation
Publisher : A&C Black Business Information and Development
ISBN 13 : 9781408125021
Total Pages : 192 pages
Book Rating : 4.1/5 (25 download)

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Book Synopsis Dangerous Customer Service by : Impact Innovation

Download or read book Dangerous Customer Service written by Impact Innovation and published by A&C Black Business Information and Development. This book was released on 2012-01-01 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dangerous Customer Service provides real help for real people in the real world. This book guides managers through the realities and practicalities of great customer service. Dangerous Customer Service shows the reader how to cover the basics: what customers expect from a service and what they will take for granted and how to create the magic that transforms that service into an extra special personal experience. Exercises and real-life examples will help the reader to learn and develop essential customer services including loyalty, training your customer and services across cultures.

Black Booty

Author : Ashiki Ajamu
Publisher :
ISBN 13 :
Total Pages : 104 pages
Book Rating : 4.5/5 (749 download)

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Book Synopsis Black Booty by : Ashiki Ajamu

Download or read book Black Booty written by Ashiki Ajamu and published by . This book was released on 2020-12 with total page 104 pages. Available in PDF, EPUB and Kindle. Book excerpt: Black Booty is a book based on research pertaining to European and Arabic involvement in the African Slaves Trade. This compellation of information reveals real events that took place, which led to the wealth of many nations today. The book also shows who enacted slavery, what took place, where was the concentration of slaves, and why slavery was economically justified by the people of powers at the time. The information also presents the question. Are Black Descendants of African Slaves entitled to compensation for what their ancestors had endured over a period of 400 plus years?

The Black Hawks (Articles of Faith, Book 1)

Author : David Wragg
Publisher : HarperCollins UK
ISBN 13 : 0008331421
Total Pages : 432 pages
Book Rating : 4.0/5 (83 download)

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Book Synopsis The Black Hawks (Articles of Faith, Book 1) by : David Wragg

Download or read book The Black Hawks (Articles of Faith, Book 1) written by David Wragg and published by HarperCollins UK. This book was released on 2019-10-03 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dark, thrilling, and hilarious, The Black Hawks is an epic adventure perfect for fans of Joe Abercrombie and Scott Lynch.

Black Blade Blues

Author : J. A. Pitts
Publisher : Macmillan
ISBN 13 : 1429935294
Total Pages : 405 pages
Book Rating : 4.4/5 (299 download)

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Book Synopsis Black Blade Blues by : J. A. Pitts

Download or read book Black Blade Blues written by J. A. Pitts and published by Macmillan. This book was released on 2010-04-22 with total page 405 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sarah Beauhall has more on her plate than most twenty-somethings: day job as a blacksmith, night job as a props manager for low-budget movies, and her free time is spent fighting in a medieval re-enactment group. The lead actor breaks Sarah's favorite one-of-a-kind sword, and to avoid reshooting scenes, Sarah agrees to repair the blade. One of the extras, who claims to be a dwarf, offers to help. And that's when things start to get weird. Could the sword really be magic, as the "dwarf" claims? Are dragons really living among us as shapeshifters? And as if things weren't surreal enough, Sarah's girlfriend Katie breaks out the dreaded phrase... "I love you." As her life begins to fall apart, first her relationship with Katie, then her job at the movie studio, and finally her blacksmithing career, Sarah hits rock bottom. It is at this moment, when she has lost everything she has prized, that one of the dragons makes their move. And suddenly what was unthinkable becomes all too real...and Sarah will have to decide if she can reject what is safe and become the heroine who is needed to save her world. At the Publisher's request, this title is being sold without Digital Rights Management Software (DRM) applied.