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The Art And Science Of Dealing With Difficult People
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Book Synopsis The Art and Science of Dealing with Difficult People by : David Brown (Business coach)
Download or read book The Art and Science of Dealing with Difficult People written by David Brown (Business coach) and published by . This book was released on 2011 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides seven principles for developing stronger relationships and fostering better communication skills in any working environment.
Book Synopsis The Art and Science of Dealing with Difficult People by : David Brown
Download or read book The Art and Science of Dealing with Difficult People written by David Brown and published by Skyhorse Publishing Inc.. This book was released on 2011-11 with total page 129 pages. Available in PDF, EPUB and Kindle. Book excerpt: A simple and succinct guide to help leaders in every field master the art of conflict...
Book Synopsis Dealing with Difficult People and Difficult Situations by : Michael J. Hurd
Download or read book Dealing with Difficult People and Difficult Situations written by Michael J. Hurd and published by . This book was released on 2003 with total page 35 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Powerful Phrases for Dealing with Difficult People by : Renee Evenson
Download or read book Powerful Phrases for Dealing with Difficult People written by Renee Evenson and published by AMACOM. This book was released on 2013-10-15 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to Manage Work Relationships in a Constructive Way that Leads to Success. Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial. Communications expert Renee Evenson has written the definitive phrasebook on how to confront the situations that can arise when dealing with difficult personalities and bring about a positive outcome. Powerful Phrases for Dealing with Difficult People is packed with practical and easy-to-use tactics such as: 325 powerful phrases to communicate effectively, as well as powerful actions to take in support of those phrases. 30 common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each. Nonverbal communication actions to back up your words. Sample dialogues that demonstrate how phrasing improves interactions. A five-step process for moving from conflict to resolution. "Why This Works" sections that provide detailed explanations. Often, an employee who can interact well with others and feels comfortable handling conflict will be promoted over an employee who possesses greater job or technical knowledge. From egotistical bosses to meeting monopolizers, you'll learn how to develop the skills to handle any type of conflict with anyone.
Book Synopsis How to Deal With Difficult People: Powerful Tactics for Dealing With Difficult People (The Art of Dealing With Difficult People - No More Conflict) by : Joseph Wilson
Download or read book How to Deal With Difficult People: Powerful Tactics for Dealing With Difficult People (The Art of Dealing With Difficult People - No More Conflict) written by Joseph Wilson and published by Joseph Wilson. This book was released on 2021-11-23 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: Negative people are like a bloodsucking virus. They successfully ruin your day with their negative comments and opinions. Mostly abusive and manipulative, they complain about everything easily blame you for every problem. Toxic people are found in the workplace and even at home, but what if you are in a relationship with this person? What if you have to face them every day? What if they are a significant part of your life? Here is a preview of what you'll get... • Difficult people 101: types and characteristics • How to approach difficult people • How to deal with difficult people at work • Effective strategies of dealing with difficult people • And much, much more... Difficult people are difficult in every sense of the word; it is difficult to get along with them, communicate, work, or even live with them. Difficult people normally range from being mildly irritating to being almost impossible to deal with, and the annoying part is that we all have someone in our life that we can describe as difficult. They can be your family members, friends, workmates, or even spouses.
Book Synopsis How to Deal With Difficult People by : Gill Hasson
Download or read book How to Deal With Difficult People written by Gill Hasson and published by John Wiley & Sons. This book was released on 2014-10-29 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: DON’T LET PROBLEM PEOPLE GET TO YOU! Whether it’s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change. This book will help you to: Understand what makes difficult people tick and how best to handle them Learn ways to confidently stand up to others and resist the urge to attack back Develop strategies to calmly navigate emotionally-charged situations Deal with all kinds of difficult people – hostile, manipulative and the impossible Know when to choose your battles, and when to walk away Why let someone else’s bad attitude ruin your day? How to Deal With Difficult People arms you with all the tools and tactics you need to handle all kinds of people – to make your life less stressful and a great deal easier.
Book Synopsis Difficult Conversations by : Kern Beare
Download or read book Difficult Conversations written by Kern Beare and published by . This book was released on 2019-11-05 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: "OFFERS TOOLS AND INSPIRATION TO HEAL OUR NATIONAL DIVIDE." DAVID BORNSTEIN, NEW YORK TIMES COLUMNIST. Based on a successful workshop that has engaged diverse audiences around the country, Difficult Conversations: The Art and Science of Working Together explores a powerful set of research-based principles and strategies that will allow you to engage in meaningful dialogue with anyone. Unleash your natural capacity for compassion, collaboration, and creativity, and help create a nation-and a world-that works for all of us.
Book Synopsis Dealing with Difficult People (HBR Emotional Intelligence Series) by : Harvard Business Review
Download or read book Dealing with Difficult People (HBR Emotional Intelligence Series) written by Harvard Business Review and published by Harvard Business Press. This book was released on 2018-04-17 with total page 82 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how to deal with difficult colleagues and clients. At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive. Books in this series are based on the work of experts including: Daniel Goleman Tony Schwartz Nick Morgan Daniel Gilbert This collection of articles includes "To Resolve a Conflict, First Decide: Is It Hot or Cold?" by Mark Gerzon; "Taking the Stress Out of Stressful Conversations," by Holly Weeks; "The Secret to Dealing with Difficult People: It's About You," by Tony Schwartz; "How to Deal with a Mean Colleague," by Amy Gallo; "How To Deal with a Passive-Aggressive Colleague," by Amy Gallo; "How to Work with Someone Who's Always Stressed Out," by Rebecca Knight; "How to Manage Someone Who Thinks Everything Is Urgent," by Liz Kislik; and "Do You Hate Your Boss?" by Manfred F. R. Kets de Vries. HOW TO BE HUMAN AT WORK. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.
Book Synopsis Coping with Difficult People by : Robert M. Bramson, Ph.D.
Download or read book Coping with Difficult People written by Robert M. Bramson, Ph.D. and published by Dell. This book was released on 1988-09-01 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bosses, friends, family members, they've made your life hell -- until now! Based on fourteen years of research and observation, Dr. Robert Bramson's proven-effective techniques are guaranteed to help you right the balance and take charge of your life. Learn how to: Stand up to anyone -- without fighting. Blunt a sniper's attack. Get a clam to talk. Cut off a Sherman tank at the pass. Manage bulldozers. Get stallers off the dime. Move a complainer into a problem-solving mode. Learn the six basic steps that allow you to cope with just about anyone. Reclaim the power the rightfully belongs to you in any relationship!
Book Synopsis The Art of Dealing With Difficult People by : Sajid Inayat
Download or read book The Art of Dealing With Difficult People written by Sajid Inayat and published by . This book was released on 2021-06-08 with total page 36 pages. Available in PDF, EPUB and Kindle. Book excerpt: Key to dealing with difficult people is to learn how you can manage your relationship with them so that they will not constitute unnecessary problems for you. You need to note that dealing with difficult people doesn't have to end in conflict, as it won't be in anyone's interest or favor in the long run.
Download or read book Leadership written by Dr Larry F Ross, Sr and published by Xlibris Corporation. This book was released on 2012-07 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leadership plays a major role in everything that we do in life. Though effective leadership is a personal role that requires individual thinking and attainment, one must make sure that it is focused on the overall success of the organization. However, there are other roles that are directly tied up in what we call leadership and some of the roles include self-leading, managing change, empowering people, leading by example, delegating authority, facilitating cooperation, and building and leading a team.Leadership is not just power but for the most part, it is about relationships. Leadership is also about one's power to reward and punish in a nondiscriminatory manner. To have a certain style or persona that ensures people will support your implementation of goals for the success of the organization. However, at the end of the day, you will never get there without fi rst leading oneself to do the right thing in all of your endeavors. One learns leadership by being a leader.This cannot happen unless you have the proper skills (visionary, trustworthy, inspirational, etc.) because leaders must balance many roles to be successful. However, sometimes you need help to guide and remind you how to take a course of action. This book serves as a sounding board to help guide you with its recording of best practices. Climb the ladder of leadership; hired, trainee, mentor, team lead, supervisor, manager, and executive and let people know that you can successfully lead with every step you take.
Download or read book Leadership written by Larry F. Ross Sr. and published by Xlibris Corporation. This book was released on with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leadership plays a major role in everything that we do in life. Though effective leadership is a personal role that requires individual thinking and attainment, one must make sure that it is focused on the overall success of the organization. However, there are other roles that are directly tied up in what we call leadership and some of the roles include self-leading, managing change, empowering people, leading by example, delegating authority, facilitating cooperation, and building and leading a team.Leadership is not just power but for the most part, it is about relationships. Leadership is also about one s power to reward and punish in a nondiscriminatory manner. To have a certain style or persona that ensures people will support your implementation of goals for the success of the organization. However, at the end of the day, you will never get there without fi rst leading oneself to do the right thing in all of your endeavors. One learns leadership by being a leader.This cannot happen unless you have the proper skills (visionary, trustworthy, inspirational, etc.) because leaders must balance many roles to be successful. However, sometimes you need help to guide and remind you how to take a course of action. This book serves as a sounding board to help guide you with its recording of best practices. Climb the ladder of leadership; hired, trainee, mentor, team lead, supervisor, manager, and executive and let people know that you can successfully lead with every step you take.
Book Synopsis Dealing with Difficult People by : David Brown
Download or read book Dealing with Difficult People written by David Brown and published by HarperCollins UK. This book was released on 2010 with total page 16 pages. Available in PDF, EPUB and Kindle. Book excerpt: This quick, easy guide to the fundamentals of dealing with difficult people includes advice on how to understand the different types of troublemakers, stay calm and firm when other people can't, deal with difficult bosses and direct colleagues.
Book Synopsis Mastering the Art of Dealing With Difficult People by : Jerry T. Owens
Download or read book Mastering the Art of Dealing With Difficult People written by Jerry T. Owens and published by Anafo Francis. This book was released on 2024-01-21 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you struggle with dealing with difficult people and situations? Do you feel frustrated, stressed, or angry when you face conflicts and challenges? Do you wish you could turn these problems into opportunities for growth and success? If you answered yes to any of these questions, then this book is for you. Mastering the Art of Dealing with Difficult People: The Ultimate Guide to Conflict Resolution and Transforming Challenges into Opportunities is a comprehensive and practical guide that will teach you how to deal with difficult people and situations in a positive and effective way. In this book, you will learn: How to identify and understand the types and sources of difficult people and situations How to communicate and negotiate with difficult people and situations How to resolve conflicts and create win-win outcomes How to transform challenges into opportunities and create positive change How to develop and maintain a positive mindset and attitude How to cope with stress and emotions How to prevent and avoid future problems and difficulties By applying the principles and techniques in this book, you will be able to: Master the art of dealing with difficult people and situations Improve your relationships and interactions with others Enhance your personal and professional skills and performance Increase your confidence and self-esteem Achieve your goals and dreams This book is based on the latest research and best practices in conflict resolution, communication, psychology, and personal development. It is filled with real-life examples, stories, tips, exercises, and tools that will help you master the art of dealing with difficult people and situations. Whether you are dealing with difficult people and situations at home, at work, or in any other aspect of your life, this book will help you overcome them and turn them into opportunities for growth and success. Don't let difficult people and situations hold you back. Learn how to master the art of dealing with them and transform them into opportunities. Retaining composure when interacting with difficult people is essential to good communication and conflict resolution. This entails making a conscious effort to control your own feelings and responses, particularly in circumstances that could get heated or aggressive. You can approach the conversation with a cool-headed and collected attitude if you maintain your composure. It involves refraining from quick, emotionally charged responses that may aggravate the conflict. Rather, it entails stepping back, controlling your feelings, and taking a composed position. This enhances the overall environment of the interaction and is beneficial to your own mental health as well. When you maintain your composure, you foster an atmosphere that is favorable to candid and productive dialogue. It creates a sense of stability and a strong signal that you are in charge, which can improve the conversation's dynamics. Your ability to control your emotions helps you think more clearly, make wise judgments, and approach problems with consideration. In this guidebook, we'll unravel the intricacies of dealing with challenging individuals, providing you with actionable strategies to turn discord into connection. From decoding personalities to honing your communication skills, each chapter is a step towards creating harmony in the face of adversity. Get ready to navigate the challenges with finesse, as this guide empowers you to steer conversations towards positive resolutions and cultivate thriving relationships.
Download or read book Getting Along written by Amy Gallo and published by Harvard Business Press. This book was released on 2022-09-13 with total page 326 pages. Available in PDF, EPUB and Kindle. Book excerpt: Named one of "22 new books…that you should consider reading before the year is out" by Fortune "This practical and empathetic guide to taking the high road is worth a look for workers lost in conflict." — Publisher's Weekly A research-based, practical guide for how to handle difficult people at work. Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. We might lie awake at night worrying, withdraw from work, or react in ways we later regret—rolling our eyes in a meeting, snapping at colleagues, or staying silent when we should speak up. Too often we grin and bear it as if we have no choice. Or throw up our hands because one-size-fits-all solutions haven't worked. But you can only endure so much thoughtless, irrational, or malicious behavior—there's your sanity to consider, and your career. In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others—and provides strategies tailored to dealing constructively with each one. She also shares principles that will help you turn things around, no matter who you're at odds with. Taking the high road isn't easy, but Gallo offers a crucial perspective on how work relationships really matter, as well as the compassion, encouragement, and tools you need to prevail—on your terms. She answers questions such as: Why can't I stop thinking about that nasty email?! What's behind my problem colleague's behavior? How can I fix things if they won't cooperate? I've tried everything—what now? Full of relatable, sometimes cringe-worthy examples, the latest behavioral science research, and practical advice you can use right now, Getting Along is an indispensable guide to navigating your toughest relationships at work—and building interpersonal resilience in the process.
Book Synopsis 151 Quick Ideas to Deal With Difficult People (EasyRead Edition) by :
Download or read book 151 Quick Ideas to Deal With Difficult People (EasyRead Edition) written by and published by ReadHowYouWant.com. This book was released on with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Dealing with Difficult People by : Bobbi Linkemer
Download or read book Dealing with Difficult People written by Bobbi Linkemer and published by . This book was released on 1999 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt: A guide to the business skill of dealing with difficult people. It demonstrates how to assess your skills, oversee your own improvement, and maintain it for the future. The exercise-based programme includes self-testing tables.
