The 60-Minute Active Training Series: How to Bring Out the Better Side of Difficult People, Participant's Workbook

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0787973580
Total Pages : 24 pages
Book Rating : 4.7/5 (879 download)

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Book Synopsis The 60-Minute Active Training Series: How to Bring Out the Better Side of Difficult People, Participant's Workbook by : Melvin L. Silberman

Download or read book The 60-Minute Active Training Series: How to Bring Out the Better Side of Difficult People, Participant's Workbook written by Melvin L. Silberman and published by John Wiley & Sons. This book was released on 2004-12-03 with total page 24 pages. Available in PDF, EPUB and Kindle. Book excerpt: Faced with people we don’t like or don’t understand, most of us tend to write them off, or worse still, vent about them to others. How to Bring Out the Better Side of Difficult People, Participants Workbook from the popular 60-Minute Active Training Series offers you an effective, yet brief training session that teaches you how to approach difficult people in productive ways. Specifically, you will be learn how to Draw out people rather than closing them down Overcome your barriers to understanding others Look beyond the surface to learn what make people “tick” Take a novel approach when a relationship feels stuck

The 60-Minute Active Training Series: How to Bring Out the Better Side of Difficult People, Leader's Guide

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Author :
Publisher : Pfeiffer
ISBN 13 : 9780787973544
Total Pages : 0 pages
Book Rating : 4.9/5 (735 download)

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Book Synopsis The 60-Minute Active Training Series: How to Bring Out the Better Side of Difficult People, Leader's Guide by : Melvin L. Silberman

Download or read book The 60-Minute Active Training Series: How to Bring Out the Better Side of Difficult People, Leader's Guide written by Melvin L. Silberman and published by Pfeiffer. This book was released on 2004-12-03 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Faced with people we don’t like or don’t understand, most of us tend to write them off, or worse still, vent about them to others. How to Bring Out the Better Side of Difficult People, Leader’s Guide from the popular 60- Minute Active Training Series offers facilitators a ready-made, effective one-hour program that teaches how to approach difficult people in productive ways. Specifically, participants will be learn how to Draw out people rather than closing them down Overcome their own barriers to understanding others Look beyond the surface to learn what make people “tick” Take a novel approach when a relationship feels stuck

60-Minute Training Series Set: How to Bring out the Better Side of Difficult People

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Author :
Publisher : Pfeiffer
ISBN 13 : 9780787980078
Total Pages : 0 pages
Book Rating : 4.9/5 (8 download)

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Book Synopsis 60-Minute Training Series Set: How to Bring out the Better Side of Difficult People by : Melvin L. Silberman

Download or read book 60-Minute Training Series Set: How to Bring out the Better Side of Difficult People written by Melvin L. Silberman and published by Pfeiffer. This book was released on 2005-07-20 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a set and includes ISBN: 9780787973544 The 60-Minute Active Training Series: How to Bring Out the Better Side of Difficult People, Leader's Guide and ISBN: 9780787973582 The 60-Minute Active Training Series: How to Bring Out the Better Side of Difficult People, Participant's Workbook.

The 60-Minute Active Training Series: How to Encourage Constructive Feedback from Others, Participant's Workbook

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Author :
Publisher : Pfeiffer
ISBN 13 : 9780787973520
Total Pages : 0 pages
Book Rating : 4.9/5 (735 download)

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Book Synopsis The 60-Minute Active Training Series: How to Encourage Constructive Feedback from Others, Participant's Workbook by : Melvin L. Silberman

Download or read book The 60-Minute Active Training Series: How to Encourage Constructive Feedback from Others, Participant's Workbook written by Melvin L. Silberman and published by Pfeiffer. This book was released on 2004-12-03 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Constructive feedback is an essential part of learning, growth, and performance. Too often, though, feedback is withheld. How to Encourage Constructive Feedback from Others, Participant's Workbook from the popular 60-Minute Active Training Series offers you a ready-made design for an effective, yet brief program that will teach you how to obtain feedback useful from others. Specifically, you will be introduced to and learn how to apply, the four fundamental strategies that open up people at work to exchange honest and constructive feedback Invite others to give feedback that’s really wanted Develop an on-going commitment to feedback Take into account the needs of the person on the giving end Keep the focus on the future, not the past

The 60-Minute Active Training Series: How to Contribute to Your Team's Success, Participant's Workbook

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Author :
Publisher : Pfeiffer
ISBN 13 : 9780787973575
Total Pages : 0 pages
Book Rating : 4.9/5 (735 download)

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Book Synopsis The 60-Minute Active Training Series: How to Contribute to Your Team's Success, Participant's Workbook by : Melvin L. Silberman

Download or read book The 60-Minute Active Training Series: How to Contribute to Your Team's Success, Participant's Workbook written by Melvin L. Silberman and published by Pfeiffer. This book was released on 2004-12-03 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Teams don’t always achieve the results they expect. One problem is the difficulty many teams face is developing into a cohesive unit that thinks “we” rather than “me.” How to Contribute to Your Team’s Success, Participant’s Workbook from the popular 60-Minute Active Training Series offers you an effective yet brief program that helps you learn how to develop into a team player. Specifically, you will learn how to Influence collaboration and support Work through conflicts Develop innovative “outside the box” ideas Build commitment

The 60-Minute Active Training Series: How to Contribute to Your Team's Success, Leader's Guide

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Author :
Publisher : Pfeiffer
ISBN 13 : 9780787973537
Total Pages : 0 pages
Book Rating : 4.9/5 (735 download)

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Book Synopsis The 60-Minute Active Training Series: How to Contribute to Your Team's Success, Leader's Guide by : Melvin L. Silberman

Download or read book The 60-Minute Active Training Series: How to Contribute to Your Team's Success, Leader's Guide written by Melvin L. Silberman and published by Pfeiffer. This book was released on 2004-12-03 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Teams don’t always achieve the results they expect. One problem is the difficulty many teams face is developing into a cohesive unit that thinks “we” rather than “me.” How to Contribute to Your Team’s Success, Leader’s Guide from the popular 60-Minute Active Training Series offers facilitators a ready-made design for an effective one-hour program that helps participants learn how to contribute successfully to the team. Specifically, participants will learn how to Influence collaboration and support Work through conflicts Develop innovative “outside the box” ideas Build commitment

The 60-Minute Active Training Series: How to Encourage Constructive Feedback from Others, Leader's Guide

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Author :
Publisher : Pfeiffer
ISBN 13 : 9780787973506
Total Pages : 0 pages
Book Rating : 4.9/5 (735 download)

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Book Synopsis The 60-Minute Active Training Series: How to Encourage Constructive Feedback from Others, Leader's Guide by : Melvin L. Silberman

Download or read book The 60-Minute Active Training Series: How to Encourage Constructive Feedback from Others, Leader's Guide written by Melvin L. Silberman and published by Pfeiffer. This book was released on 2004-12-03 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Constructive feedback is an essential part of learning, growth, and performance. Too often, though, feedback is withheld. How to Encourage Constructive Feedback from Others, Leader’s Guide from the popular 60- Minute Active Training Series offers facilitators a ready-made, effective one-hour program that teaches participants how to useful feedback from others.Specifically, participants will be introduced to and learn how to apply, the four fundamental strategies that open up people at work to exchange honest and constructive feedback: Invite others to give feedback that’s really wanted Develop an on-going commitment to feedback Take into account the needs of the person on the giving end Keep the focus on the future, not the past

The 60-Minute Active Training Series: How to Resolve Conflict Effectively, Participant's Workbook

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Author :
Publisher : Pfeiffer
ISBN 13 : 9780787973568
Total Pages : 0 pages
Book Rating : 4.9/5 (735 download)

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Book Synopsis The 60-Minute Active Training Series: How to Resolve Conflict Effectively, Participant's Workbook by : Melvin L. Silberman

Download or read book The 60-Minute Active Training Series: How to Resolve Conflict Effectively, Participant's Workbook written by Melvin L. Silberman and published by Pfeiffer. This book was released on 2004-12-03 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Too often, in situations of conflict, people seek victory rather than agreement. Resolving conflict successfully means taking a different approach where both parties benefit—creating a win-win situation. How to Resolve Conflict Effectively, Participant’s Workbook from the popular 60-Minute Active Training Series offers you an effective, yet brief program that will teach you the skills needed to successfully resolve conflict and create win-win situations. Specifically, you will learn how to Get tension right out on the table Figure out what’s bothering the other person Communicate the real, underlying concerns

The 60-Minute Active Training Series: How to Resolve Conflict Effectively, Leader's Guide

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Author :
Publisher : Pfeiffer
ISBN 13 : 9780787973513
Total Pages : 0 pages
Book Rating : 4.9/5 (735 download)

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Book Synopsis The 60-Minute Active Training Series: How to Resolve Conflict Effectively, Leader's Guide by : Melvin L. Silberman

Download or read book The 60-Minute Active Training Series: How to Resolve Conflict Effectively, Leader's Guide written by Melvin L. Silberman and published by Pfeiffer. This book was released on 2004-12-03 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Too often, in situations of conflict, people seek victory rather than agreement. Resolving conflict successfully means taking a different approach where both parties benefit?creating a win-win situation. How to Resolve Conflict Effectively, Leader?s Guide from the popular 60-Minute Active Training Series offers facilitators a ready-made, effective one-hour program that teaches participants the skills they need to successfully resolve conflict and create win-win situations. Specifically, participants will learn how to: Get tension right out on the table Figure out what?s bothering the other person Communicate the real, underlying concerns

101 Ways to Make Training Active

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118046692
Total Pages : 333 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis 101 Ways to Make Training Active by : Melvin L. Silberman

Download or read book 101 Ways to Make Training Active written by Melvin L. Silberman and published by John Wiley & Sons. This book was released on 2011-01-31 with total page 333 pages. Available in PDF, EPUB and Kindle. Book excerpt: When it was first published in 1995, Mel Silberman's 101 Ways to Make Training Active became an instant bestseller. Now this revised and updated second edition offers the same dynamic approach and several completely new case examples. The examples support each exercise and highlight real-time uses of the highly successful Active Training method. In addition, the book includes 200 training tips that form the nuts-and-bolts of successful active training. These tips incorporated in the book's top ten lists show how to build quality, activity, variety, and direction into your training programs. For the first time 101 Ways to Make Training Active features a CD-ROM containing all the original "Top Ten Trainers Tips and Techniques" lists for easy reproduction and distribution.

The 60-Minute Active Training Series: How to Speak Up Without Putting Others Down, Participant's Workbook

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Author :
Publisher : Pfeiffer
ISBN 13 : 9780787973599
Total Pages : 0 pages
Book Rating : 4.9/5 (735 download)

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Book Synopsis The 60-Minute Active Training Series: How to Speak Up Without Putting Others Down, Participant's Workbook by : Melvin L. Silberman

Download or read book The 60-Minute Active Training Series: How to Speak Up Without Putting Others Down, Participant's Workbook written by Melvin L. Silberman and published by Pfeiffer. This book was released on 2004-12-03 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Assertive people are able to clearly make their point, speak their mind, and express their needs while maintaining others’ self-esteem. How to Speak Up Without Putting Others Down, Participant’s Workbook from the popular 60- Minute Active Training Series offers you a ready-made design for an effective, yet brief program that will teach you how to express yourself clearly, directly, and tactfully. Specifically, you will learn how to Express yourself in a straightforward way¾without offending others Stand your ground, tactfully even in the face of resistance Persist with people who fail to follow through on their communications and promises

The 60-Minute Active Training Series: How to Speak Up Without Putting Others Down, Leader's Guide

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Author :
Publisher : Pfeiffer
ISBN 13 : 9780787973551
Total Pages : 0 pages
Book Rating : 4.9/5 (735 download)

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Book Synopsis The 60-Minute Active Training Series: How to Speak Up Without Putting Others Down, Leader's Guide by : Melvin L. Silberman

Download or read book The 60-Minute Active Training Series: How to Speak Up Without Putting Others Down, Leader's Guide written by Melvin L. Silberman and published by Pfeiffer. This book was released on 2004-12-03 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Assertive people are able to clearly make their point, speak their mind, and express their needs while maintaining others’ self-esteem. How to Speak Up Without Putting Others Down, Leader’s Guide from the popular 60-Minute Active Training Series offers facilitators a ready-made, effective one hour program that will teach participants to express themselves clearly, directly, and tactfully. Specifically, participants will learn how to Express themselves in a straightforward way¾without offending others Stand their ground, tactfully even in the face of resistance Persist with people who fail to fo

Active Training

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118972015
Total Pages : 453 pages
Book Rating : 4.1/5 (189 download)

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Book Synopsis Active Training by : Melvin L. Silberman

Download or read book Active Training written by Melvin L. Silberman and published by John Wiley & Sons. This book was released on 2015-05-04 with total page 453 pages. Available in PDF, EPUB and Kindle. Book excerpt: The all-time bestselling training handbook, updated for new technologies and roles Active Training turns instructional design on its head by shifting the emphasis away from the instructor, and on to the learner. Comprehensively updated to reflect the many developments in the field, this new fourth edition covers the latest technologies and applications, the evolving role of the trainer, and how new business realities impact training, advancing new evidence-based best practices for new trainer tasks, skills, and knowledge. Up to date theory and research inform the practical tips and techniques that fully engage learners and help them get the most out of sessions, while updated workplace examples and revised templates and worksheets help bring these techniques into the classroom quickly. You'll gain insight into improving training evaluation by using Return on Expectations (ROE), learn how to extend the value of training programs through transfer of learning, and develop fresh, engaging methods that incorporate state-of-the-art applications. Active Training designs offer just the right amount of content; the right balance of affective, behavioral, and cognitive learning; a variety of approaches; real-life problem solving; gradual skill-building; and engaging delivery that uses the participants' expertise as a foundation for learning. This book is the classic guide to employing Active Training methods effectively and appropriately for almost any topic. Learn how the trainer's role has changed Engage learners through any training delivery method Inspire collaboration and innovation through application Overcome the challenges trainers face in the new business environment Active Training methods make training sessions fun, engaging, relevant, and most importantly, effective. Participants become enthusiastic about the material, and view sessions as interesting challenges rather than as means to fulfill requirements. To bring these widely endorsed methods into your training repertoire, Active Training is the complete practical handbook you need.

The 60-Minute Active Training Series: How to Speak Up Without Putting Others Down, Participant's Workbook

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Author :
Publisher : Pfeiffer
ISBN 13 : 9780787973599
Total Pages : 24 pages
Book Rating : 4.9/5 (735 download)

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Book Synopsis The 60-Minute Active Training Series: How to Speak Up Without Putting Others Down, Participant's Workbook by : Melvin L. Silberman

Download or read book The 60-Minute Active Training Series: How to Speak Up Without Putting Others Down, Participant's Workbook written by Melvin L. Silberman and published by Pfeiffer. This book was released on 2004-12-03 with total page 24 pages. Available in PDF, EPUB and Kindle. Book excerpt: Assertive people are able to clearly make their point, speak their mind, and express their needs while maintaining others’ self-esteem. How to Speak Up Without Putting Others Down, Participant’s Workbook from the popular 60- Minute Active Training Series offers you a ready-made design for an effective, yet brief program that will teach you how to express yourself clearly, directly, and tactfully. Specifically, you will learn how to Express yourself in a straightforward way¾without offending others Stand your ground, tactfully even in the face of resistance Persist with people who fail to follow through on their communications and promises

Coping with Difficult People Workbook

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Author :
Publisher : Whole Person Associates
ISBN 13 : 9781570252600
Total Pages : 0 pages
Book Rating : 4.2/5 (526 download)

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Book Synopsis Coping with Difficult People Workbook by : Ester A. Leutenberg

Download or read book Coping with Difficult People Workbook written by Ester A. Leutenberg and published by Whole Person Associates. This book was released on 2012 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Coping with Difficult People Workbook contains assessments and guided self-exploration activities that can be used by practitioners with a variety of populations to help participants cope more effectively with the difficult people in their lives. Difficult people are everywhere. Difficult people are those who frustrate us to no end. (In fact, others may view each of us as a difficult person.) We encounter difficult people at home, in the workplace, school, grocery market, anywhere. Often how much they affect us depends on our self-esteem, ability to recognize hot buttons and effectiveness of communication skills. Because participants will encounter difficult people in all aspects of their lives, it is important for them to learn a way of dealing with them. In this book, we teach a specific model that participants can use to build positive relationships with difficult people.

The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071743669
Total Pages : 240 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration by : Mary Scannell

Download or read book The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration written by Mary Scannell and published by McGraw Hill Professional. This book was released on 2010-05-28 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

Ask a Manager

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Author :
Publisher : Ballantine Books
ISBN 13 : 0399181822
Total Pages : 306 pages
Book Rating : 4.3/5 (991 download)

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Book Synopsis Ask a Manager by : Alison Green

Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together