Author :
Publisher : Erik Glitterstam
ISBN 13 :
Total Pages : 52 pages
Book Rating : 4./5 ( download)
Book Synopsis Telemarketer´s ABC by :
Download or read book Telemarketer´s ABC written by and published by Erik Glitterstam. This book was released on 2014-01-26 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt: To many people, telemarketing is a fear that needs to be conquered. Maybe it stems from a fear of conflict, that the call ends with a “no” or that you can't answer the customer's questions etc. To analyse who you are dealing with, breaking the ice and asking the right questions, creating a report and a relationship with the customer, listening and convincing without nagging and close the deal as ell as ending a call that will not be profitable within 30 seconds is an art form that a lot of people do every day. Telemarketing is a growing and cost effective solution that more and more companies use. Here are some hands-on tips to you from a telemarketer that has more than 140 000 calls with good efficiency and almost 7 years of experience in the business. If you are thinking about working with the phone as your tool, temporarily or permanently, this book is your help.