Talking to Machines The Rise of Chatbots and Virtual Agents

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Author :
Publisher : Ary S. Jr.
ISBN 13 :
Total Pages : 150 pages
Book Rating : 4.2/5 (246 download)

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Book Synopsis Talking to Machines The Rise of Chatbots and Virtual Agents by : Ary S. Jr.

Download or read book Talking to Machines The Rise of Chatbots and Virtual Agents written by Ary S. Jr. and published by Ary S. Jr.. This book was released on 2024-03-18 with total page 150 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book "Talking to Machines The Rise of Chatbots and Virtual Agents", unravels the complexities of conversational AI, tracing its evolution from humble pattern-matching algorithms to deep learning and cutting-edge neural networks. Through engaging storytelling and real-world examples, it reveals the transformative impact of chatbots across industries, from supply chain management and predictive maintenance to intelligent process automation and improved customer experiences.

Talking to Machines The Rise of Chatbots and Virtual Agents

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Author :
Publisher : Ary S. Jr.
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.2/5 (24 download)

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Book Synopsis Talking to Machines The Rise of Chatbots and Virtual Agents by : Ary S, Jr

Download or read book Talking to Machines The Rise of Chatbots and Virtual Agents written by Ary S, Jr and published by Ary S. Jr.. This book was released on 2024-03-18 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book "Talking to Machines The Rise of Chatbots and Virtual Agents", unravels the complexities of conversational AI, tracing its evolution from humble pattern-matching algorithms to deep learning and cutting-edge neural networks. Through engaging storytelling and real-world examples, it reveals the transformative impact of chatbots across industries, from supply chain management and predictive maintenance to intelligent process automation and improved customer experiences.

Talking to Machines

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Author :
Publisher : Jefree Sujit
ISBN 13 :
Total Pages : 69 pages
Book Rating : 4./5 ( download)

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Book Synopsis Talking to Machines by : Jefree Sujit

Download or read book Talking to Machines written by Jefree Sujit and published by Jefree Sujit. This book was released on with total page 69 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Talking to Machines: A Human's Guide to ChatGPT and Beyond" is a comprehensive guide to conversational artificial intelligence (AI) for both technical and non-technical readers. The book provides an accessible and engaging introduction to the world of chatbots, virtual assistants, and other conversational AI technologies, along with their potential impact on society. The book begins by explaining the history and evolution of conversational AI, and how it has advanced to the current state-of-the-art with ChatGPT and other advanced AI systems. It then explores the various industries that are leveraging conversational AI, including healthcare, finance, and retail, and discusses the potential benefits and challenges of these technologies. The book also covers the potential for conversational AI to evolve beyond ChatGPT, including brain-computer interfaces and emotion detection, and the opportunities and challenges presented by these advanced AI systems. Additionally, the book examines the societal impact of conversational AI, including the ethical implications and potential for disruption of labor markets. Overall, "Talking to Machines: A Human's Guide to ChatGPT and Beyond" provides a comprehensive and engaging overview of conversational AI, making it an ideal resource for anyone interested in learning about this exciting and rapidly evolving field.

Empowering Organizations with Power Virtual Agents

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Author :
Publisher : Packt Publishing Ltd
ISBN 13 : 1801072221
Total Pages : 247 pages
Book Rating : 4.8/5 (1 download)

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Book Synopsis Empowering Organizations with Power Virtual Agents by : Nicolae Tarla

Download or read book Empowering Organizations with Power Virtual Agents written by Nicolae Tarla and published by Packt Publishing Ltd. This book was released on 2021-08-13 with total page 247 pages. Available in PDF, EPUB and Kindle. Book excerpt: Unleash the capabilities of Power Virtual Agents to provide actionable insights to your customers and employees using automated chatbot solutions Key FeaturesProvide instant customer support on your webpages using Power Virtual AgentsDiscover tips and techniques for the governance, administration, and deployment of chatbotsBuild conversational solutions for your web apps, public portals, and Teams environmentBook Description Power Virtual Agents is a set of technologies released under the Power Platform umbrella by Microsoft. It allows non-developers to create solutions to automate customer interactions and provide services using a conversational interface, thus relieving the pressure on front-line staff providing this kind of support. Empowering Organizations with Power Virtual Agents is a guide to building chatbots that can be deployed to handle front desk services without having to write code. The book takes a scenario-based approach to implementing bot services and automation to serve employees in the organization and external customers. You will uncover the features available in Power Virtual Agents for creating bots that can be integrated into an organization's public site as well as specific web pages. Next, you will understand how to build bots and integrate them within the Teams environment for internal users. As you progress, you will explore complete examples for implementing automated agents (bots) that can be deployed on sites for interacting with external customers. By the end of this Power Virtual Agents chatbot book, you will have implemented several scenarios to serve external client requests for information, created scenarios to help internal users retrieve relevant information, and processed these in an automated conversational manner. What you will learnGet to grips with Power Virtual Agents and understand the license requirement for using itDeploy bots on public websites or web pagesCreate conversational solutions for your organization using Microsoft TeamsExplore best practices for governance that are essential for implementing Power Virtual AgentsExplore different business scenarios for implementing Power Virtual AgentsUnderstand the integration between Power Virtual Agents and Microsoft Power PlatformWho this book is for This book is for organization representatives looking to automate processes, relieve the first-contact workload of their front-line agents, and provide actionable results to employees and customers. Business professionals, citizen developers, and functional consultants will also find this book helpful. Familiarity with the Modern Workplace and the Dynamics 365 family of products will be useful. Beginner-level knowledge of Power Platform and its main modules will assist with understanding the concepts covered in the book more effectively.

Talk to Me

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Author :
Publisher : Eamon Dolan Books
ISBN 13 : 1328799301
Total Pages : 341 pages
Book Rating : 4.3/5 (287 download)

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Book Synopsis Talk to Me by : James Vlahos

Download or read book Talk to Me written by James Vlahos and published by Eamon Dolan Books. This book was released on 2019 with total page 341 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Next Big Thing in tech--the impending revolution in voice recognition--and how it will upend Silicon Valley and change how we all live our lives

The Rise of AI User Applications

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Author :
Publisher : Springer Nature
ISBN 13 : 3031564715
Total Pages : 257 pages
Book Rating : 4.0/5 (315 download)

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Book Synopsis The Rise of AI User Applications by : Svetlana Bialkova

Download or read book The Rise of AI User Applications written by Svetlana Bialkova and published by Springer Nature. This book was released on with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Voicebot and Chatbot Design

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Publisher :
ISBN 13 : 9781789139624
Total Pages : 296 pages
Book Rating : 4.1/5 (396 download)

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Book Synopsis Voicebot and Chatbot Design by : Rachel Batish

Download or read book Voicebot and Chatbot Design written by Rachel Batish and published by . This book was released on 2018-09-28 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: Create conversational UIs using cutting-edge frameworks Key Features Build AI chatbots and voicebots using practical and accessible toolkits Design and create voicebots that really shine in front of humans Work with familiar appliances like Alexa, Google Home, and FB Messenger Design for UI success across different industries and use cases Book Description We are entering the age of conversational interfaces, where we will interact with AI bots using chat and voice. But how do we create a good conversation? How do we design and build voicebots and chatbots that can carry successful conversations in in the real world? In this book, Rachel Batish introduces us to the world of conversational applications, bots and AI. You'll discover how - with little technical knowledge - you can build successful and meaningful conversational UIs. You'll find detailed guidance on how to build and deploy bots on the leading conversational platforms, including Amazon Alexa, Google Home, and Facebook Messenger. You'll then learn key design aspects for building conversational UIs that will really succeed and shine in front of humans. You'll discover how your AI bots can become part of a meaningful conversation with humans, using techniques such as persona shaping, and tone analysis. For successful bots in the real world, you'll explore important use-cases and examples where humans interact with bots. With examples across finance, travel, and e-commerce, you'll see how you can create successful conversational UIs in any sector. Expand your horizons further as Rachel shares with you her insights into cutting-edge voicebot and chatbot technologies, and how the future might unfold. Join in right now and start building successful, high impact bots! What you will learn Build your own AI voicebots and chatbots Use familiar appliances like Alexa, Google Home, and Facebook Messenger Master the elements of conversational user interfaces Key design techniques to make your bots successful Use tone analysis to deepen UI conversation for humans Create voicebots and UIs designed for real-world situations Insightful case studies in finance, travel, and e-commerce Cutting-edge technology and insight into the future of AI bots Who this book is for This book is for you, if you want to deepen your appreciation of UI and how conversational UIs - driven by artificial intelligence - are transforming the way humans interact with computers, appliances, and the everyday world around us. This book works with the major UI toolkits available today, so you do not need a deep programming knowledge to build the bots in this book: a basic familiarity with markup languages and JavaScript will give you everything you need to start building cutting-edge conversational UIs.

Talking to Machines

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Author :
Publisher : RWG Publishing
ISBN 13 :
Total Pages : 49 pages
Book Rating : 4.2/5 (159 download)

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Book Synopsis Talking to Machines by : Jim Stephens

Download or read book Talking to Machines written by Jim Stephens and published by RWG Publishing. This book was released on 2023-03-01 with total page 49 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Talking to Machines: The Fascinating Story of ChatGPT and AI Language Models" is an illuminating and thought-provoking journey into the world of artificial intelligence and its most advanced form of natural language processing, ChatGPT. From its humble beginnings to its remarkable abilities today, this book takes readers through the fascinating history of conversational AI, the rise of language models, and the scientific principles behind natural language processing. But it's not just about the technology itself. This book also delves into the ethical considerations surrounding AI, including the potential for bias and the need for transparency and explainability. Readers will also explore the power of context in helping machines understand the world around them, the limitations of human understanding, and the implications of teaching machines to empathize. Through engaging and insightful chapters, readers will learn about ChatGPT's real-world applications and the exciting potential for future advancements in AI. They will also gain a deeper understanding of the complexities and challenges involved in creating these sophisticated systems, as well as the importance of collaboration and the need for diverse perspectives. Written by an expert in the field, "Talking to Machines" is accessible to both technical and non-technical readers alike, and offers a comprehensive and balanced perspective on the past, present, and future of AI language models. This book is essential reading for anyone interested in the cutting-edge technology that is shaping our world and changing the way we interact with machines.

Chatbots and the Domestication of AI

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Publisher : Springer Nature
ISBN 13 : 3030562905
Total Pages : 192 pages
Book Rating : 4.0/5 (35 download)

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Book Synopsis Chatbots and the Domestication of AI by : Hendrik Kempt

Download or read book Chatbots and the Domestication of AI written by Hendrik Kempt and published by Springer Nature. This book was released on 2020-09-26 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores some of the ethical, legal, and social implications of chatbots, or conversational artificial agents. It reviews the possibility of establishing meaningful social relationships with chatbots and investigates the consequences of those relationships for contemporary debates in the philosophy of Artificial Intelligence. The author introduces current technological challenges of AI and discusses how technological progress and social change influence our understanding of social relationships. He then argues that chatbots introduce epistemic uncertainty into human social discourse, but that this can be ameliorated by introducing a new ontological classification or 'status' for chatbots. This step forward would allow humans to reap the benefits of this technological development, without the attendant losses. Finally, the author considers the consequences of chatbots on human-human relationships, providing analysis on robot rights, human-centered design, and the social tension between robophobes and robophiles.

AI Assistants

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Publisher : MIT Press
ISBN 13 : 0262542552
Total Pages : 290 pages
Book Rating : 4.2/5 (625 download)

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Book Synopsis AI Assistants by : Roberto Pieraccini

Download or read book AI Assistants written by Roberto Pieraccini and published by MIT Press. This book was released on 2021-09-07 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: An accessible explanation of the technologies that enable such popular voice-interactive applications as Alexa, Siri, and Google Assistant. Have you talked to a machine lately? Asked Alexa to play a song, asked Siri to call a friend, asked Google Assistant to make a shopping list? This volume in the MIT Press Essential Knowledge series offers a nontechnical and accessible explanation of the technologies that enable these popular devices. Roberto Pieraccini, drawing on more than thirty years of experience at companies including Bell Labs, IBM, and Google, describes the developments in such fields as artificial intelligence, machine learning, speech recognition, and natural language understanding that allow us to outsource tasks to our ubiquitous virtual assistants. Pieraccini describes the software components that enable spoken communication between humans and computers, and explains why it's so difficult to build machines that understand humans. He explains speech recognition technology; problems in extracting meaning from utterances in order to execute a request; language and speech generation; the dialog manager module; and interactions with social assistants and robots. Finally, he considers the next big challenge in the development of virtual assistants: building in more intelligence--enabling them to do more than communicate in natural language and endowing them with the capacity to know us better, predict our needs more accurately, and perform complex tasks with ease.

Cognitive Virtual Assistants Using Google Dialogflow

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Author :
Publisher : Apress
ISBN 13 : 1484257413
Total Pages : 201 pages
Book Rating : 4.4/5 (842 download)

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Book Synopsis Cognitive Virtual Assistants Using Google Dialogflow by : Navin Sabharwal

Download or read book Cognitive Virtual Assistants Using Google Dialogflow written by Navin Sabharwal and published by Apress. This book was released on 2020-03-16 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: Follow a step-by-step, hands-on approach to building production-ready enterprise cognitive virtual assistants using Google Dialogflow. This book provides an overview of the various cognitive technology choices available and takes a deep dive into cognitive virtual agents for handling complex real-life use cases in various industries such as travel and weather. You’ll delve deeper into the advanced features of cognitive virtual assistants implementing features such as input/output context, follow-up intents, actions and parameters, and handling complex multiple intents. You’ll learn how to integrate with third-party messaging platforms by integrating your cognitive bot with Facebook messenger. You’ll also integrate with third-party APIs to enrich your cognitive bots using webhooks. Cognitive Virtual Assistants Using Google Dialogflow takes the complexity out of the cognitive platform and provides rich guidance which you can use when developing your own cognitive bots. The book covers Google Dialogflow in-depth and starts with the basics, serving as a hands-on guide for developers who are starting out on their journey with Google Dialogflow. All the code presented in the book will be available in the form of scripts and configuration files, which allows you to try out the examples and extend them in interesting ways. What You Will Learn Develop cognitive bots with Google Dialogflow technologyUse advanced features to handle complex conversation scenariosEnrich the bot’s conversations by understanding the sentiment of the userSee best practices for developing cognitive botsEnhance a cognitive bot by integrating with third-party services Who This Book Is For AI and ML developers.

Beyond Words

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Publisher : Rwg Publishing
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.2/5 (153 download)

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Book Synopsis Beyond Words by : Jim Stephens

Download or read book Beyond Words written by Jim Stephens and published by Rwg Publishing. This book was released on 2023-02-17 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Beyond Words: How ChatGPT is Revolutionizing Communication is a groundbreaking exploration of the power and potential of AI and natural language processing technology. From virtual assistants to chatbots, and from the evolution of language to the art of syntax, this book examines the ways in which AI is changing the game in the field of communication. The book begins with an introduction to ChatGPT, the AI language model that has sparked a revolution in communication. From there, it explores the rise of virtual assistants and chatbots, and how they are transforming the way we work, connect, and communicate. It delves into the power of AI, how it is changing the conversation, and how it is breaking down barriers that once existed between people and machines. Beyond Language: The Universal Appeal of ChatGPT explores how AI is revolutionizing communication beyond the boundaries of language, allowing people from all over the world to connect with each other like never before. The book looks at the ways in which AI is enhancing human communication, and the advantages that this new technology is bringing to the table. The Evolution of Chatting: How ChatGPT is Changing the Game examines how AI is changing the way we talk to each other, from slang to syntax. It explores the limits of language, and how ChatGPT is pushing those limits to new heights. This book looks at the future of communication, and the ways in which AI will continue to shape the way we connect with each other. From Text to Talk: A New Era of Communication explores how AI is transforming the way we communicate, from text-to-speech to talking machines. This book examines the ChatGPT effect, and the ways in which AI is changing the way we work and interact with technology. It explores the new language of communication that is emerging, and the ways in which AI is breaking down barriers and changing the way we connect. This book is a must-read for anyone interested in the future of communication, artificial intelligence, and natural language processing technology. It is a fascinating exploration of the power and potential of ChatGPT and other AI language models, and how they are transforming the way we connect with each other in the 21st century. Whether you are a tech enthusiast, a language lover, or simply curious about the power of AI, Beyond Words is a book you won't want to miss.

The Book of Chatbots

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Author :
Publisher : Springer Nature
ISBN 13 : 3031510046
Total Pages : 167 pages
Book Rating : 4.0/5 (315 download)

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Book Synopsis The Book of Chatbots by : Robert Ciesla

Download or read book The Book of Chatbots written by Robert Ciesla and published by Springer Nature. This book was released on 2024-01-13 with total page 167 pages. Available in PDF, EPUB and Kindle. Book excerpt: Primitive software chatbots emerged in the 1960s, evolving swiftly through the decades and becoming able to provide engaging human-to-computer interactions sometime in the 1990s. Today, conversational technology is ubiquitous in many homes. Paired with web-searching abilities and neural networking, modern chatbots are capable of many tasks and are a major driving force behind machine learning and the quest for strong artificial intelligence, also known as artificial general intelligence (AGI). Sophisticated artificial intelligence is changing the online world as advanced software chatbots can provide customer service, research duties, and assist in healthcare. Modern chatbots have indeed numerous applications — including those of a malicious nature. They can write our essays, conduct autonomous scams, and potentially influence politics. The Book of Chatbots is both a retrospective and a review of current artificial intelligence-driven conversational solutions. It explores their appeal to businesses and individuals as well as their greater social aspects, including the impact on academia. The book explains all relevant concepts for readers with no previous knowledge in these topics. Unearthing the secrets of virtual assistants such as the (in)famous ChatGPT and many other exciting technologies, The Book of Chatbots is meant for anyone interested in the topic, laypeople and IT-enthusiasts alike.

How Are Chatbots Used in Digital Marketing? An Introduction

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Author :
Publisher : GRIN Verlag
ISBN 13 : 3346108716
Total Pages : 17 pages
Book Rating : 4.3/5 (461 download)

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Book Synopsis How Are Chatbots Used in Digital Marketing? An Introduction by :

Download or read book How Are Chatbots Used in Digital Marketing? An Introduction written by and published by GRIN Verlag. This book was released on 2020-02-05 with total page 17 pages. Available in PDF, EPUB and Kindle. Book excerpt: Essay from the year 2019 in the subject Business economics - Offline Marketing and Online Marketing, grade: 89%, Cologne Business School Köln, language: English, abstract: This essay aims at giving an introductory understanding of the usage of chatbots within the context of Digital Marketing. The rapid increase in the deployment of "artificial intelligence" AI, has transformed the business scene permanently. Customers regularly interact with automated devices that help them serve their needs themselves (Pfund, 2018). Chatbots play essential roles in the business marketing landscape and other fields. The essay begins by laying out its research methodology, followed by an extensive overview of the different types of chatbots. In a third part, Danish company Wiredelata and its exemplary usage of chatbots is quickly shed light on before the following, concluding remarks.

Design and Development of Emerging Chatbot Technology

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Author :
Publisher : IGI Global
ISBN 13 :
Total Pages : 403 pages
Book Rating : 4.3/5 (693 download)

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Book Synopsis Design and Development of Emerging Chatbot Technology by : Darwish, Dina

Download or read book Design and Development of Emerging Chatbot Technology written by Darwish, Dina and published by IGI Global. This book was released on 2024-04-09 with total page 403 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the field of information retrieval, the challenge lies in the speed and accuracy with which users can access relevant data. With the increasing complexity of digital interactions, the need for a solution that transcends traditional methods becomes evident. Human involvement and manual investigation are not only time-consuming but also prone to errors, hindering the seamless exchange of information in various sectors. Design and Development of Emerging Chatbot Technology emerges as a comprehensive solution to the predicament posed by traditional information retrieval methods. Focusing on the transformative power of chatbots, it delves into the intricacies of their operation, applications, and development. Designed for academic scholars across diverse disciplines, the book serves as a beacon for those seeking a deeper understanding of chatbots and their potential to revolutionize information retrieval in customer service, education, healthcare, e-commerce, and more.

Conversational AI

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Author :
Publisher : Morgan & Claypool Publishers
ISBN 13 : 1636390323
Total Pages : 253 pages
Book Rating : 4.6/5 (363 download)

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Book Synopsis Conversational AI by : Michael McTear

Download or read book Conversational AI written by Michael McTear and published by Morgan & Claypool Publishers. This book was released on 2020-10-30 with total page 253 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a comprehensive introduction to Conversational AI. While the idea of interacting with a computer using voice or text goes back a long way, it is only in recent years that this idea has become a reality with the emergence of digital personal assistants, smart speakers, and chatbots. Advances in AI, particularly in deep learning, along with the availability of massive computing power and vast amounts of data, have led to a new generation of dialogue systems and conversational interfaces. Current research in Conversational AI focuses mainly on the application of machine learning and statistical data-driven approaches to the development of dialogue systems. However, it is important to be aware of previous achievements in dialogue technology and to consider to what extent they might be relevant to current research and development. Three main approaches to the development of dialogue systems are reviewed: rule-based systems that are handcrafted using best practice guidelines; statistical data-driven systems based on machine learning; and neural dialogue systems based on end-to-end learning. Evaluating the performance and usability of dialogue systems has become an important topic in its own right, and a variety of evaluation metrics and frameworks are described. Finally, a number of challenges for future research are considered, including: multimodality in dialogue systems, visual dialogue; data efficient dialogue model learning; using knowledge graphs; discourse and dialogue phenomena; hybrid approaches to dialogue systems development; dialogue with social robots and in the Internet of Things; and social and ethical issues.

Conversational AI

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Author :
Publisher : Simon and Schuster
ISBN 13 : 1638351007
Total Pages : 318 pages
Book Rating : 4.6/5 (383 download)

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Book Synopsis Conversational AI by : Andrew Freed

Download or read book Conversational AI written by Andrew Freed and published by Simon and Schuster. This book was released on 2021-11-02 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A thorough guide to the entire process of designing and implementing virtual assistants. Goes way beyond the technicalities." - Maxim Volgin, KLM Design, develop, and deploy human-like AI solutions that chat with your customers, solve their problems, and streamline your support services. In Conversational AI, you will learn how to: Pick the right AI assistant type and channel for your needs Write dialog with intentional tone and specificity Train your AI’s classifier from the ground up Create question-and-direct-response AI assistants Design and optimize a process flow for web and voice Test your assistant’s accuracy and plan out improvements Conversational AI: Chatbots that work teaches you to create the kind of AI-enabled assistants that are revolutionizing the customer service industry. You’ll learn to build effective conversational AI that can automate common inquiries and easily address your customers' most common problems. This engaging and entertaining book delivers the essential technical and creative skills for designing successful AI solutions, from coding process flows and training machine learning, to improving your written dialog. Purchase of the print book includes a free eBook in PDF, Kindle, and ePub formats from Manning Publications. About the technology Create AI-driven chatbots and other intelligent agents that humans actually enjoy talking to! Adding intelligence to automated response systems saves time and money for you and your customers. Conversational AI systems excel at routine tasks such as answering common questions, classifying issues, and routing customers to the appropriate human staff. This book will show you how to build effective, production-ready AI assistants. About the book Conversational AI is a guide to creating AI-driven voice and text agents for customer support and other conversational tasks. This practical and entertaining book combines design theory with techniques for building and training AI systems. In it, you’ll learn how to find training data, assess performance, and write dialog that sounds human. You’ll go from building simple chatbots to designing the voice assistant for a complete call center. What's inside Pick the right AI for your needs Train your AI classifier Create question-and-direct-response assistants Design and optimize a process flow About the reader For software developers. Examples use Watson Assistant and Python. About the author Andrew R. Freed is a Master Inventor and Senior Technical Staff Member at IBM. He has worked in AI solutions since 2012. Table of Contents PART 1 FOUNDATIONS 1 Introduction to conversational AI 2 Building your first conversational AI PART 2 DESIGNING FOR SUCCESS 3 Designing effective processes 4 Designing effective dialogue 5 Building a successful AI assistant PART 3 TRAINING AND TESTING 6 Training your assistant 7 How accurate is your assistant? 8 Testing your dialogue flows PART 4 MAINTENANCE 9 Deployment and management 10 Improving your assistant PART 5 ADVANCED/OPTIONAL TOPICS 11 Building your own classifier 12 Additional training for voice assistants