Take Great Care The Ultimate Guide To Great Customer Service

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TAKE G.R.E.A.T. C.A.R.E! The Ultimate Guide to Great Customer Service!

Author : Gerard Assey
Publisher : Gerard Assey
ISBN 13 :
Total Pages : 83 pages
Book Rating : 4./5 ( download)

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Book Synopsis TAKE G.R.E.A.T. C.A.R.E! The Ultimate Guide to Great Customer Service! by : Gerard Assey

Download or read book TAKE G.R.E.A.T. C.A.R.E! The Ultimate Guide to Great Customer Service! written by Gerard Assey and published by Gerard Assey. This book was released on 2023-04-13 with total page 83 pages. Available in PDF, EPUB and Kindle. Book excerpt: No business today can afford to ignore two very important people -2C’s: Your Customer and Your Competitor! The person in front of you is your Customer, and if this person is not treated well, then the person behind you (Your Competitor!) is waiting to grab him as he drops from your list! Therefore knowing how to win and retain customers is the single most important business skill that anyone can learn. The business world makes way for the person who brings in the business and the money…and that’s the person who wins and keeps customers. In today’s service-oriented economy, excellent service is more than a competitive weapon-it’s a survival skill but distressingly only a few organizations are really delighting their customers. Rest assured that if you don’t provide this excellent service, someone else would! “TAKE G.R.E.A.T C.A.R.E!- The Ultimate Guide to Great Customer Service” will help you do just that! It will help create a memorable experience for every customer, by exceeding expectations and going beyond satisfying their needs- making it easy to do business…thereby making everybody win! The Customer, your Company and the Employees! KEY Contents in the Book 1. The Importance and Benefits of Providing Great Customer Service 2. How Customers are lost! 3. How valuable are Customers and what do they really want 4. YOU are the KEY! Attributes of a Customer Service Professional 5. Conducting and Presenting Yourself as a Customer Service Professional! 6. Steps to a Professional Customer Service Call 7. Professional Telephone Skills 8. Handling Complaints and Irate Customers 9. Steps to Improving your Service-Setting Standards 10. Learning to Manage Stress for continued Success 11. A Final Word! 12. About the Author

Take G.R.E.A.T C.A.R.E! The Ultimate Guide to Great Customer Service!

Author : Gerard Assey
Publisher : Gerard Assey
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.2/5 (232 download)

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Book Synopsis Take G.R.E.A.T C.A.R.E! The Ultimate Guide to Great Customer Service! by : Gerard Assey

Download or read book Take G.R.E.A.T C.A.R.E! The Ultimate Guide to Great Customer Service! written by Gerard Assey and published by Gerard Assey. This book was released on 2023-04-12 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: No business today can afford to ignore two very important people -2C's: Your Customer and Your Competitor! The person in front of you is your Customer, and if this person is not treated well, then the person behind you (Your Competitor!) is waiting to grab him as he drops from your list! Therefore knowing how to win and retain customers is the single most important business skill that anyone can learn. The business world makes way for the person who brings in the business and the money...and that's the person who wins and keeps customers. In today's service-oriented economy, excellent service is more than a competitive weapon-it's a survival skill but distressingly only a few organizations are really delighting their customers. Rest assured that if you don't provide this excellent service, someone else would! "Take G.R.E.A.T C.A.R.E!- The Ultimate Guide to Great Customer Service" will help you do just that! It will help create a memorable experience for every customer, by exceeding expectations and going beyond satisfying their needs- making it easy to do business...thereby making everybody win! The Customer, your Company and the Employees! Here are the KEY Contents The Importance and Benefits of Providing Great Customer Service How Customers are lost! How valuable are Customers and what do they really want YOU are the KEY! Attributes of a Customer Service Professional Conducting and Presenting Yourself as a Customer Service Professional! Steps to a Professional Customer Service Call Professional Telephone Skills Handling Complaints and Irate Customers Steps to Improving your Service-Setting Standards Learning to Manage Stress for continued Success A Final Word! About the Author

Taking Care of the People Who Matter Most

Author : Sybil Stershic
Publisher : WME Books
ISBN 13 : 9781934229040
Total Pages : 152 pages
Book Rating : 4.2/5 (29 download)

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Book Synopsis Taking Care of the People Who Matter Most by : Sybil Stershic

Download or read book Taking Care of the People Who Matter Most written by Sybil Stershic and published by WME Books. This book was released on 2007-10-01 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Ten Principles Behind Great Customer Experiences

Author : Matt Watkinson
Publisher : Pearson UK
ISBN 13 : 0273775987
Total Pages : 173 pages
Book Rating : 4.2/5 (737 download)

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Book Synopsis The Ten Principles Behind Great Customer Experiences by : Matt Watkinson

Download or read book The Ten Principles Behind Great Customer Experiences written by Matt Watkinson and published by Pearson UK. This book was released on 2013-02-14 with total page 173 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how to create a competitive advantage for your business by offering a customer experience that’s second to none! By following a simple “ten principles” format, this book will show you how to constantly improve and build your business. The combination of psychological theory, real world case studies, worked examples and template documents provides the ‘what, why and how’ necessary to make good ideas stick and get them into practical usage, so you can enhance your customers’ experiences and keep them returning again and again. Featuring lessons from a host of winning companies such as Facebook, Lush Cosmetics, Gü puddings and John Lewis, the book is littered with uncomplicated ideas which are simple to implement and accessible to anyone.

Unleashing Excellence

Author : Dennis Snow
Publisher : John Wiley & Sons
ISBN 13 : 0470564199
Total Pages : 261 pages
Book Rating : 4.4/5 (75 download)

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Book Synopsis Unleashing Excellence by : Dennis Snow

Download or read book Unleashing Excellence written by Dennis Snow and published by John Wiley & Sons. This book was released on 2009-10-29 with total page 261 pages. Available in PDF, EPUB and Kindle. Book excerpt: A step-by-step guide to designing and implementing an amazing customer service culture In today's competitive business environment, keeping customers happy is the key to long-term success. But some businesses provide much better customer service than others. It's not always clear what works and what doesn't, and implementing new customer service practices midstream can be a difficult, chaotic task. Business leaders who want to transform their business culture into one of customer service excellence need reliable, proven guidance. Unleashing Excellence gives you practical tools and step-by-step guidance tailored to your company's individual customer service needs. It shows you how to navigate your teams through every step of the implementation process to achieve true customer service excellence. The book covers the training and education of your group, how to measure the quality of your service, how to build a culture of personal accountability, and how to recognize excellence and reward it. Fully revised to include updated information on the latest tools and best practices, as well as the stories and lessons learned from those organizations that have used the process described in the book. Offers proven best practices for designing and implementing an excellent customer service culture Simple format divides content into nine "leadership actions" that guide you through a step-by-step process Shows you how to build a common customer service vision for your entire organization Customer service is vital to the survival of your business. If you want to move your organization's customer service practices from good to great, Unleashing Excellence is the key.

Customer Service

Author : Kelly Montague
Publisher : BookRix
ISBN 13 : 3739660619
Total Pages : 69 pages
Book Rating : 4.7/5 (396 download)

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Book Synopsis Customer Service by : Kelly Montague

Download or read book Customer Service written by Kelly Montague and published by BookRix. This book was released on 2016-06-16 with total page 69 pages. Available in PDF, EPUB and Kindle. Book excerpt: Have you ever wondered what keeps customers’ loyalty on a certain product or service? One of the most considerable facts is keeping the people aspect of the business alive. Treating customers as individuals and not just representation of financial returns can give you the competitive edge. Having a good customer service is therefore vital for any businesses to sustain its operations. If you are in the service industry, a good customer service can be your bread and butter. By having good customer service, you can generate more profit as it will promote company loyalty.

The Complete Idiot's Guide to Great Customer Service

Author : Ron Karr
Publisher : Penguin
ISBN 13 : 1101198532
Total Pages : 366 pages
Book Rating : 4.1/5 (11 download)

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Book Synopsis The Complete Idiot's Guide to Great Customer Service by : Ron Karr

Download or read book The Complete Idiot's Guide to Great Customer Service written by Ron Karr and published by Penguin. This book was released on 2003-01-13 with total page 366 pages. Available in PDF, EPUB and Kindle. Book excerpt: You're no idiot, of course. You skillfully manage your kids' temper tantrums, diplomatically handle office politics, and even pleasantly deal with your friends' bickering. But when it comes to handling customer service, you feel utterly lost. It's time to make great customer service an indispensable part of your daily operation! The Complete Idiot's Guide® to Great Customer Service teaches you how to create the "Service Difference"—service that genuinely pleases your customers and sets your organization apart from the pack.

Leadership: Ultimate Guide to Beeing A Successful and Charismatic Leader (Learn Team Building and Employee Management Skills At Workplace)

Download Leadership: Ultimate Guide to Beeing A Successful and Charismatic Leader (Learn Team Building and Employee Management Skills At Workplace) PDF Online Free

Author : Shawn Verner
Publisher : Shawn Verner
ISBN 13 :
Total Pages : 201 pages
Book Rating : 4./5 ( download)

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Book Synopsis Leadership: Ultimate Guide to Beeing A Successful and Charismatic Leader (Learn Team Building and Employee Management Skills At Workplace) by : Shawn Verner

Download or read book Leadership: Ultimate Guide to Beeing A Successful and Charismatic Leader (Learn Team Building and Employee Management Skills At Workplace) written by Shawn Verner and published by Shawn Verner . This book was released on 2022-06-23 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book contains proven steps and strategies on how to awaken, utilize, and maximize the natural leadership potential that you possess. Leadership opportunities are not just confined in the workplace. Each day, in common life situations, a couple of leadership opportunities actually present themselves to you. To be a leader is to be responsible for your domain, whether that is the office, your team, your business, your field of study, your home, or your neighborhood. Contrary to what most people believe, leadership doesn’t come from a position, a title, or even a crown. It is not who you are that makes you a leader. It’s what you do, and more importantly, it’s how you do it. Each time you make a decision about your life, you practice leadership. You actually become a leader each time you influence someone towards a certain path. In this book you’ll discover: The one essential every team needs and can’t exist without Why you should absolutely be throwing more work parties The top 8 things that derail strong teams and how you can avoid them Why a great leader should be “non-existent” Groundbreaking data around the rise in emotional intelligence and how you can train your own EQ The secret weapon to establish trust in a team Scientific insight into how team diversity will increase productivity The most important qualities of a leader and how you can train them in just minutes a day … and so much more. Effective coaching is the art, science and practice of personal and professional development, of changing lives completely and also of helping people to deal with problems, fears, transition and change. Coaching came as a fundamental solution for improving people's effectiveness and performance, and helping them achieve their full potential. This book provides useful techniques and methods of developing people's skills and abilities and of boosting performance. Get the book today!!

The Ultimate Guide to Rulerwork Quilting

Author : Amanda Murphy
Publisher : C&T Publishing Inc
ISBN 13 : 1617459488
Total Pages : 131 pages
Book Rating : 4.6/5 (174 download)

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Book Synopsis The Ultimate Guide to Rulerwork Quilting by : Amanda Murphy

Download or read book The Ultimate Guide to Rulerwork Quilting written by Amanda Murphy and published by C&T Publishing Inc. This book was released on 2020-04-25 with total page 131 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover how to use quilting rulers to their fullest and achieve the quilting you want every time. Straight lines, curves . . . there are rulers for every kind of quilting! Amanda Murphy shares an in-depth guide to everything you need to know about rulerwork quilting on both domestic and longarm machines. With recommendations for choosing templates and feet, this technical guide is great on its own, but also makes the perfect sidekick to Murphy’s popular Rulerwork Quilting Idea Book. Plan your quilting to perfection and learn to combine rulerwork with free-motion quilting. Watch your quilting aesthetic begin to evolve; helpful photos show you how to execute quilting designs with basic straight-line and circle rulers, as well as specialty shapes like waves, clamshells, and feathers! Become a rulerwork expert! Achieve the quilting you want every time Work on your longarm or domestic sewing machine, with troubleshooting and ergonomic tips for each Buy the right rulers and feet, plan the quilting, and execute rulerwork with finesse

Ultimate Guide to eBay for Business

Author : Christopher Matthew Spencer
Publisher : Entrepreneur Press
ISBN 13 : 1613084579
Total Pages : 410 pages
Book Rating : 4.6/5 (13 download)

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Book Synopsis Ultimate Guide to eBay for Business by : Christopher Matthew Spencer

Download or read book Ultimate Guide to eBay for Business written by Christopher Matthew Spencer and published by Entrepreneur Press. This book was released on 2021-10-19 with total page 410 pages. Available in PDF, EPUB and Kindle. Book excerpt: eBay is empowering small businesses everywhere by offering ecommerce and marketing tools to reach customers around the globe. With more than 170 million buyers in 190 markets globally, eBay makes it easy for you to start, run, and grow a new or existing business wherever you are.>/div>

Ultimate Guide to U.S. Special Forces Skills, Tactics, and Techniques

Author : Jay McCullough
Publisher : Simon and Schuster
ISBN 13 : 1626367388
Total Pages : 960 pages
Book Rating : 4.6/5 (263 download)

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Book Synopsis Ultimate Guide to U.S. Special Forces Skills, Tactics, and Techniques by : Jay McCullough

Download or read book Ultimate Guide to U.S. Special Forces Skills, Tactics, and Techniques written by Jay McCullough and published by Simon and Schuster. This book was released on 2011-03-09 with total page 960 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everyone knows that members of the U.S. Special Forces are the top-shelf, crème de la crème, A-Number-Ones, specially hand-picked people to train and serve as the avant garde of the largest, most well-funded military on the face of the earth. But that doesn’t happen overnight! There are special training procedures—over and above basic training—that turn a swabbie into a SEAL, a grunt into a Green Beret, or a runt into a Ranger. Collected here for the first time is official information on USSF: • Sniper training • Reconnaissance • Intelligence and interrogation • Guerrilla warfare • Nocturnal operations • Fighting counter insurgencies • And more! With hundreds of photographs and illustrations demonstrating proven tips and techniques, The Ultimate Guide to Special Forces Skills, Tactics, and Techniques provides everything a warrior needs to know to be fighter-ready and strong.

The Ultimate Guide to Free-Motion Quilting with Angela Walters

Author : Angela Walters
Publisher : C&T Publishing Inc
ISBN 13 : 1644035243
Total Pages : 323 pages
Book Rating : 4.6/5 (44 download)

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Book Synopsis The Ultimate Guide to Free-Motion Quilting with Angela Walters by : Angela Walters

Download or read book The Ultimate Guide to Free-Motion Quilting with Angela Walters written by Angela Walters and published by C&T Publishing Inc. This book was released on 2024-03-25 with total page 323 pages. Available in PDF, EPUB and Kindle. Book excerpt: Try free-motion quilting––the Angela Walters way. Filled with inspiring photos, practical tips for making your quilting its best, and an extensive design library, this compendium leaves no stone unturned.

The Complete Guide to Astrological Self-Care

Author : Stephanie Gailing
Publisher : Wellfleet Press
ISBN 13 : 0760370842
Total Pages : 258 pages
Book Rating : 4.7/5 (63 download)

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Book Synopsis The Complete Guide to Astrological Self-Care by : Stephanie Gailing

Download or read book The Complete Guide to Astrological Self-Care written by Stephanie Gailing and published by Wellfleet Press. This book was released on 2021-04-20 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: The keys to wellness are written in the stars. In The Complete Guide to Astrological Self-Care, astrologer Stephanie Gailing shares a modern-day approach to the ancient healing art of medical astrology. Astrology is a stellar language that allows us to understand the nuances of who we are and how to live our life with more insight and awareness. And while we may look to our zodiac signs to help us navigate our relationships, career, finances, and family matters, did you know that astrology can also play quite a pivotal role in helping us optimize our vitality and well-being? From passionate Aries to sensitive Pisces, and all the signs in between, each astrological profile is associated with a unique temperament and different needs when it comes to nurturing body, mind, and spirit. Knowing these can help you personalize your self-care regimen by incorporating natural remedies and wellness practices more aligned with your signs. Divided into twelve chapters, one for each zodiac sign, The Complete Guide to Astrological Self-Care includes an array of holistic lifestyle approaches that will help you curate an astrologically aligned self-care regimen. For each sign you’ll find dozens of recommendations in categories including: Areas of Health Focus Eating Tips Health-Supporting Foods Wellness Therapies Relaxation Practices Natural Remedies Essential Oils Flower Essences Yoga Poses Sleep Tips In addition you’ll also discover ways to bolster your well-being by connecting to the celestial cycles, featuring topics such as: Stellar Life Stages: You’ll discover a road map—including an array of wellness strategies and journaling questions—to navigate your self-care from your twenties to your eighties based upon astrological invitations that occur at different times in our lives. The Moons: You’ll learn about the twenty-four different New Moons and Full Moons including the opportunities and challenges each one brings. You’ll find affirmations you can do on each lunation as well as self-care rituals to undertake and several questions to use as journaling prompts. Planetary Retrogrades: Get a deeper understanding of the opportunities for awareness that Mercury, Venus and Mars Retrograde yield. You’ll discover strategies to sidestep stress, self-care suggestions, ways to work with your dreams, meditation techniques, flower essences, supportive crystals, and journaling questions. The Complete Guide to Astrological Self-Care is part of the Complete Illustrated Encyclopedia series, elegantly designed and beautifully illustrated books that offer comprehensive, display-worthy references on a range of intriguing topics, including dream interpretation, techniques for harnessing the power of dreams, flower meanings, and the stories behind signs and symbols. Also available in the series: The Complete Book of Birthdays, The Complete Language of Flowers, and The Complete Book of Dreams.

Ultimate Guide to Weight-Free Exercises

Author : Editors of Thunder Bay Press
Publisher : Simon and Schuster
ISBN 13 : 1645179141
Total Pages : 400 pages
Book Rating : 4.6/5 (451 download)

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Book Synopsis Ultimate Guide to Weight-Free Exercises by : Editors of Thunder Bay Press

Download or read book Ultimate Guide to Weight-Free Exercises written by Editors of Thunder Bay Press and published by Simon and Schuster. This book was released on 2022-03 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Improve your strength and find the fun in fitness with more than 200 weight-free exercises that can be done anytime, anywhere. Improving your strength doesn’t require an expensive gym membership or tons of equipment—you can make significant gains just from using your own body weight and the exercises in this book. The Ultimate Guide to Weight-Free Exercises includes more than 200 exercises that you can do anytime, anywhere. Step-by-step photographic instructions and detailed anatomical illustrations guide you through each exercise so that you can perform them safely and with confidence. All the major muscle groups are covered in this helpful guide, along with suggested routines to keep your workouts fun and rewarding.

Tarot Ultimate Guide: The Supreme Guide for Learning the Art of Tarot Divination and Readings

Author : Serra Night
Publisher : Tyler MacDonald
ISBN 13 :
Total Pages : 119 pages
Book Rating : 4./5 ( download)

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Book Synopsis Tarot Ultimate Guide: The Supreme Guide for Learning the Art of Tarot Divination and Readings by : Serra Night

Download or read book Tarot Ultimate Guide: The Supreme Guide for Learning the Art of Tarot Divination and Readings written by Serra Night and published by Tyler MacDonald . This book was released on with total page 119 pages. Available in PDF, EPUB and Kindle. Book excerpt: Have you ever wanted to know the secrets that Tarot reveal about your life? Have you been curious about learning, but not sure where to start? Tarot Ultimate Guide is designed to be a comprehensive guide for helping you learn how to read tarot cards quickly and easily. By the time you finish this book, you will have a complete understanding of the different cards and their meanings, and even a few shortcuts that can help you to remember the meanings of your cards and read them on the fly with ease. Within this book, you will discover a number of different concepts that relate to tarot including: ★The history of tarot ★The theory behind the use of tarot cards for divinatory purposes. ★You will learn the theory of divinatory tarot readings ★The ways that the tarot cards and divination relate to other concepts like numerology, astrology, the chakras, and even religion ★Learn the nature of divinatory tarot readings Learn of the relationship between common Christian figures like saint peter or the four evangelists and Tarot. Additionally, the later chapters of this book will go over: ★ The meanings of the different cards from the “minor arcana” (which are the numbered and court cards from each of the four suits) ★The meanings and associations within the four suits and how they relate to the various numbers and court positions of the minor arcana. ★The major arcana and their meanings, interpretations, and common archetypes, ★The “fool’s journey” through these major arcana on his path to becoming “whole” again By the time you finish reading through the chapters in this book, you should have a clear understanding of all of the different meanings of the cards within the tarot deck and many of the concepts and ideas that are commonly associated with those cards, as well as what they literally mean when they show up in a reading. You will have all of the tools that you will need to perform accurate and effective tarot readings for yourself or others. Scroll up to the top of this page and click the Buy Now button and begin mastering the ancient sacred art of Tarot today!

Stop Selling Start Believing

Author : John P Kaufman
Publisher : Sales Coaching Lab
ISBN 13 :
Total Pages : 487 pages
Book Rating : 4.2/5 (232 download)

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Book Synopsis Stop Selling Start Believing by : John P Kaufman

Download or read book Stop Selling Start Believing written by John P Kaufman and published by Sales Coaching Lab. This book was released on 2024-01-01 with total page 487 pages. Available in PDF, EPUB and Kindle. Book excerpt: Who is this book for and why should you buy it? This book is for anyone who is feeling STUCK – Stuck in your life, stuck in your job, stuck in your relationships, and stuck always feeling like other people are getting a better deal in life than you are. ESPECIALLY if you work in sales, THIS book is FOR YOU! I will teach you how to maximise your motivation, with my 10 step plan to set goals that you WILL achieve EVERY time so you can STOP making excuses in your life for why you aren’t getting the things you DESERVE. If you WORK IN SALES, it will help you build a NONSTOP LEAD FLOW machine that will keep your pipeline FULL and when you GET those leads, it will help you build a ROCK SOLID plan to guide your new prospects all the way through your pipeline. If you are struggling with CLOSING deals, I will teach you 5 POWER closes that will ELIMINATE most objections and give you the tools you need to HOLD MORE PROFITS than you EVER have BEFORE - while still getting RAVE REVIEWS from your customers. It will teach you proven negotiation techniques to NEGOTIATE better deals for yourself, whether you are a BUYER or a SELLER. If you are STRUGGLING with overcoming OBJECTIONS - I have included a MASTER CLASS in objection handling – including the reasons your customers HAVE objections in the FIRST PLACE, the psychological principals of objections, and OVER a DOZEN of the MOST EFFECTIVE - OBJECTION handling frameworks that will close the MOST DIFFICULT customers more often than you’ve EVER done before. If you would benefit from ANY of this – then well, this book is FOR YOU!

The Ultimate Guide to G.I. Joe 1982-1994

Author : Mark Bellomo
Publisher : Penguin
ISBN 13 : 1440225818
Total Pages : 756 pages
Book Rating : 4.4/5 (42 download)

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Book Synopsis The Ultimate Guide to G.I. Joe 1982-1994 by : Mark Bellomo

Download or read book The Ultimate Guide to G.I. Joe 1982-1994 written by Mark Bellomo and published by Penguin. This book was released on 2009-06-02 with total page 756 pages. Available in PDF, EPUB and Kindle. Book excerpt: Introduced in the 1980s, the 3 3/4-inch G.I. Joe became an instant hit. Today, the first run of these action figures (1982 - 1994) has become one of the hottest collectibles in the toy-collecting hobby. The Ultimate Guide to G.I. Joe 1982 - 1994 is the must-have resource for enthusiasts, with more coverage than any other book available! This comprehensive, full-color reference features 1,000 brilliant photos, identification information and current collector pricing for 350 action figures and 240 vehicles and accessories.