Successful Service Design For Telecommunications

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Successful Service Design for Telecommunications

Author : Sauming Pang
Publisher : John Wiley & Sons
ISBN 13 : 9780470740828
Total Pages : 360 pages
Book Rating : 4.7/5 (48 download)

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Book Synopsis Successful Service Design for Telecommunications by : Sauming Pang

Download or read book Successful Service Design for Telecommunications written by Sauming Pang and published by John Wiley & Sons. This book was released on 2009-01-21 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: Comprehensive reference to successful service design for the telecommunications industry Telecommunications companies operate in increasingly competitive environments. The companies that survive and excel are those offering the most compelling range of products and services. These services are complex since they touch all aspects of business. Service design and implementation skills are therefore the key for staying on top of the competition. Successful Service Design for Telecommunications provides a comprehensive guide into service design and implementation. The author provides a consistent approach to designing scalable and operable processes that can be used when designing a variety of technologically based services; offering concepts, principles and numerous examples that the readers can easily adapt to their technological environment. Key features: Defines what telecommunications services are from business, technical and operational perspectives Explains how telecommunications services can be implemented, including implementation strategies for both new service introductions and enhancements to existing services The principles and management processes described can be used on all telecommunications services (fixed, mobile, broadband and wireless) and technology (e.g. IT and Internet) based services Includes references to the current best practices and industry standards and complements the eTom and the OSS/ BSS models proposed by the TeleManagement Forum Features numerous real-life scenarios and examples to support the discussion on the key concepts of service design This book will be of interest to managers, service designers, project managers, IT professionals, operation managers and senior executives who work in the telecommunications sector. University students studying telecommunications, IT and service science courses will also find this text insightful.

Telecommunications Planning

Author : S. Raghavan
Publisher : Springer Science & Business Media
ISBN 13 : 0387292349
Total Pages : 391 pages
Book Rating : 4.3/5 (872 download)

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Book Synopsis Telecommunications Planning by : S. Raghavan

Download or read book Telecommunications Planning written by S. Raghavan and published by Springer Science & Business Media. This book was released on 2006-03-12 with total page 391 pages. Available in PDF, EPUB and Kindle. Book excerpt: This edited book serves as a companion volume to the Seventh INFORMS Telecommunications Conference held in Boca Raton, Florida, March 7-10, 2004. The 18 papers in this book were carefully selected after a thorough re view process. The research presented within these articles focuses on the latest methodological developments in three key areas—pricing of telecommunica tions services, network design, and resource allocation—that are most relevant to current telecommunications planning. With the global deregulation of the telecommunications industry, effective pricing and revenue management, as well as an understanding of competi tive pressures are key factors that will improve revenue in telecommunica tions companies. Chapters 1-5 address these topics by focusing on pricing of telecommunications services. They present some novel ideas related to pricing (including auction-based pricing of network bandwidth) and modeling compe tition in the industry. The successful telecommunications companies of the future will likely be the ones that can minimize their costs while meeting customer expectations. In this context the optimal design/provisioning of telecommunication networks plays an important role. Chapters 6-12 address these topics by focusing on net work design for a wide range of technologies including SONET, SDH, WDM, and MPLS. They include the latest research developments related to the mod eling and solving of network design problems. Day-to-day management/control of telecommunications networks is depen dent upon the optimal allocation of resources. Chapters 13-18 provide insight ful solutions to several intriguing resource allocation problems.

OSS Design Patterns

Author : Colin Ashford
Publisher : Springer Science & Business Media
ISBN 13 : 3642013961
Total Pages : 155 pages
Book Rating : 4.6/5 (42 download)

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Book Synopsis OSS Design Patterns by : Colin Ashford

Download or read book OSS Design Patterns written by Colin Ashford and published by Springer Science & Business Media. This book was released on 2009-07-24 with total page 155 pages. Available in PDF, EPUB and Kindle. Book excerpt: The management of telecommunications networks and services is one of the most challenging of software endeavors—partly because of the size and the distributed nature of networks; partly because of the convergence of communications techno- gies; but mainly because of sheer complexity and diversity of networks and services. The TM Forum s Solutions Frameworks (NGOSS) help address these challenges by providing a framework for the development of management applications—those software applications that provide the building blocks for management solutions. The members of the TM Forum have elaborated many parts of NGOSS to make it practical—including in the area of information modeling, process analysis, and c- tract de?nition. This book further elaborates NGOSS by examining the challenging area of interface design. One of the costs of deploying a new service is the cost of integrating all the necessary applications into an effective software solution to manage the service. This cost has been dubbed the “integration tax” and can turn out to be ?ve times the capital cost of procuring the management software in the ?rst place. From their long experience of the design and standardization of management applications, the authors have extracted a core set of design patterns for the dev- opment of effective and consistent interfaces to management applications. Adopting these patterns across the industry could reduce the learning curve for software - velopers and allow service providers and systems integrators to rapidly and reliably deploy management solutions and thereby markedly reduce the integration tax.

Business Information Systems

Author : Witold Abramowicz
Publisher : Springer
ISBN 13 : 3642303595
Total Pages : 330 pages
Book Rating : 4.6/5 (423 download)

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Book Synopsis Business Information Systems by : Witold Abramowicz

Download or read book Business Information Systems written by Witold Abramowicz and published by Springer. This book was released on 2012-05-17 with total page 330 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book contains the refereed proceedings of the 15th International Conference on Business Information Systems, BIS 2012, held in Vilnius, Lithuania, in May 2012. The 26 revised full papers were carefully reviewed and selected from 70 submissions. They are grouped into nine sessions on business process discovery, business process verification, service architectures, collaborative BIS, data management, Web search applications, BIS in finance, decision support, and specific BIS issues. The volume is completed by an invited paper on "Information Systems and Business and Information Systems Engineering."

The Practice and Theory of Project Management

Author : Richard Newton
Publisher : Bloomsbury Publishing
ISBN 13 : 1137143142
Total Pages : 352 pages
Book Rating : 4.1/5 (371 download)

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Book Synopsis The Practice and Theory of Project Management by : Richard Newton

Download or read book The Practice and Theory of Project Management written by Richard Newton and published by Bloomsbury Publishing. This book was released on 2019-11-05 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing projects, a prominent feature of working life, inevitably involves change at some level. Even though successful project management depends on organisational change, textbooks often fail to recognise this symbiotic nature. This book offers students a practical understanding of the strategic and organisational role of projects.

World-class Telecommunications Service Development

Author : Ellen Ward
Publisher : Artech House Publishers
ISBN 13 :
Total Pages : 304 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis World-class Telecommunications Service Development by : Ellen Ward

Download or read book World-class Telecommunications Service Development written by Ellen Ward and published by Artech House Publishers. This book was released on 1998 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: Examines the underlying processes behind telecommunications service department. This guide shows how to successfully build, organize and manage a service within an organization and describes the two critical phases of telecommunications product development--the product and service delivery levels--and shows how they work together to form a finely tuned communications service.

HCI International 2019 - Posters

Author : Constantine Stephanidis
Publisher : Springer
ISBN 13 : 303023522X
Total Pages : 450 pages
Book Rating : 4.0/5 (32 download)

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Book Synopsis HCI International 2019 - Posters by : Constantine Stephanidis

Download or read book HCI International 2019 - Posters written by Constantine Stephanidis and published by Springer. This book was released on 2019-07-10 with total page 450 pages. Available in PDF, EPUB and Kindle. Book excerpt: The three-volume set CCIS 1032, CCIS 1033, and CCIS 1034 contains the extended abstracts of the posters presented during the 21st International Conference on Human-Computer Interaction, HCII 2019, which took place in Orlando, Florida, in July 2019.The total of 1274 papers and 209 posters included in the 35 HCII 2019 proceedings volumes was carefully reviewed and selected from 5029 submissions. The 208 papers presented in these three volumes are organized in topical sections as follows: Part I: design, development and evaluation methods and technique; multimodal Interaction; security and trust; accessibility and universal access; design and user experience case studies. Part II:interacting with games; human robot interaction; AI and machine learning in HCI; physiological measuring; object, motion and activity recognition; virtual and augmented reality; intelligent interactive environments. Part III: new trends in social media; HCI in business; learning technologies; HCI in transport and autonomous driving; HCI for health and well-being.

Renewing U.S. Telecommunications Research

Author : National Research Council
Publisher : National Academies Press
ISBN 13 : 030918083X
Total Pages : 92 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Renewing U.S. Telecommunications Research by : National Research Council

Download or read book Renewing U.S. Telecommunications Research written by National Research Council and published by National Academies Press. This book was released on 2006-09-01 with total page 92 pages. Available in PDF, EPUB and Kindle. Book excerpt: The modern telecommunications infrastructureâ€"made possible by research performed over the last several decadesâ€"is an essential element of the U.S. economy. The U.S. position as a leader in telecommunications technology, however, is at risk because of the recent decline in domestic support of long-term, fundamental telecommunications research. To help understand this challenge, the National Science Foundation asked the NRC to assess the state of telecommunications research in the United States and recommend ways to halt the research decline. This report provides an examination of telecommunications research support levels, focus, and time horizon in industry, an assessment of university telecommunications research, and the implications of these findings on the health of the sector. Finally, it presents recommendations for enhancing U.S. telecommunications' research efforts.

Understanding Changing Telecommunications

Author : Anders Olsson
Publisher : John Wiley & Sons
ISBN 13 : 047086852X
Total Pages : 542 pages
Book Rating : 4.4/5 (78 download)

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Book Synopsis Understanding Changing Telecommunications by : Anders Olsson

Download or read book Understanding Changing Telecommunications written by Anders Olsson and published by John Wiley & Sons. This book was released on 2005-08-05 with total page 542 pages. Available in PDF, EPUB and Kindle. Book excerpt: The field of telecommunications is becoming ever more complex. In order to manage the new Telecom industry it is necessary not only to understand its 3 main components, namely the end users, the technology and networks, and the business aspects, but also their vital inter-relationships. Complexity leads to uncertainty, and one effect of uncertainty is for people to underestimate the complexity of the business and the technology. This book takes a holistic approach to the subject and can be used as a tool for decreasing this uncertainty. During 2000 many operators paid extremely high sums of money for 3G licenses in a number of European countries, supposing a potential corresponding and balancing revenue from mobile services in the new frequency band. Obviously today the licenses are questionable. Consequently, suppliers and operators were forced to reduce their international work force. What are the underlying reasons? Since the true rate and level of development was hardly foreseen by anyone, the picture is complex, including factors such as psychology and belief in a new economy. It is immediately clear that the end user impact has been severely under-estimated. It is also clear that the expected development has and is happening, with more speed than expected, and continues to be complemented with solutions such as wireless LANs. This book treats the paradigm shift from a number of angles: user needs and demands, deregulation of telecom and the convergence between telecommunications, data communications and the media industry, the service plan, service implementation, QoS, and Security. Understanding Changing Telecommunications focuses on the overall principles and context of the new telecommunications world rather than on high-level technical descriptions in order to aid the understanding and development of the next generation of telecom networks. e.g. multimedia over IP and 3G. Discusses the development of telecommunications up until 2005 Provides a holistic view of the world of telecommunications Covers three main areas: End-users, Technologies and Networks, and Telecom Business, and their vital inter-relationships Offers support and advice for those needing to implement business plans Essential reading for staff with operators and providers involved in the telecom networks, especially management, planning and design, development, integration and training, as well as Business analysts and investors keen to understand the current state of the Telecom industry.

Feature Interactions in Telecommunications and Software Systems V

Author : Kristofer Kimbler
Publisher :
ISBN 13 : 9784274902482
Total Pages : 378 pages
Book Rating : 4.9/5 (24 download)

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Book Synopsis Feature Interactions in Telecommunications and Software Systems V by : Kristofer Kimbler

Download or read book Feature Interactions in Telecommunications and Software Systems V written by Kristofer Kimbler and published by . This book was released on 1998 with total page 378 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Telecommunications Modeling, Policy, and Technology

Author : S. Raghavan
Publisher : Springer Science & Business Media
ISBN 13 : 0387777806
Total Pages : 386 pages
Book Rating : 4.3/5 (877 download)

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Book Synopsis Telecommunications Modeling, Policy, and Technology by : S. Raghavan

Download or read book Telecommunications Modeling, Policy, and Technology written by S. Raghavan and published by Springer Science & Business Media. This book was released on 2008-02-06 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines the newer and emerging models of telecommunications technology that play instrumental roles in providing international economic and societal interconnectivity. Advancing technology in the field imposes the need to develop new models to solve complex planning and decision making problems. The book explores natural output of the new technical developments and applications with selective chapter treatment on novel business models to fill technical and business needs.

Semantic Web Services Challenge

Author : Charles J. Petrie
Publisher : Springer Science & Business Media
ISBN 13 : 0387724966
Total Pages : 292 pages
Book Rating : 4.3/5 (877 download)

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Book Synopsis Semantic Web Services Challenge by : Charles J. Petrie

Download or read book Semantic Web Services Challenge written by Charles J. Petrie and published by Springer Science & Business Media. This book was released on 2008-11-27 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is an edited volume that develops a common understanding of the various technologies intended to facilitate the automation of mediation, choreography and discovery for Web Services using semantic annotations. The volume explores trade-offs among existing approaches, and reveals strengths and weaknesses of proposed approaches, as well as which aspects of the problem are not yet covered. The book is designed for a professional audience composed of practitioners and researchers in industry. Professionals can use it to evaluate SWS technology for their potential practical use. The book is also suitable for advanced-level students in computer science.

Human Benefit through the Diffusion of Information Systems Design Science Research

Author : Jan Pries-Heje
Publisher : Springer Science & Business Media
ISBN 13 : 3642121128
Total Pages : 354 pages
Book Rating : 4.6/5 (421 download)

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Book Synopsis Human Benefit through the Diffusion of Information Systems Design Science Research by : Jan Pries-Heje

Download or read book Human Benefit through the Diffusion of Information Systems Design Science Research written by Jan Pries-Heje and published by Springer Science & Business Media. This book was released on 2010-03-04 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the proceedings of the 2010 Joint International Working C- ference of the International Federation for Information Processing Working Groups 8.2 and 8.6. Both working groups are part of IFIP Technical Committee 8, the tech- cal committee addressing the field of Information Systems. IFIP WG 8.2, the Inter- tion of Information Systems and Organizations, was established in 1977. IFIP WG 8.6, Diffusion, Transfer and Implementation of Information Technology, was est- lished in 1994. In accordance with their respective themes, both IFIP WG 8.2 and IFIP WG 8.6 have long had an interest in the human impact of information systems. In December 1998, they held a joint working conference in Helsinki, Finland, on the theme “Inf- mation Systems: Current Issues and Future Challenges.” The two working groups’ joint interest in and collaboration on research concerning the human side of IS is c- tinued and extended through this joint working conference, held on the campus of Curtin University of Technology, from March 30 to April 1, 2010, in Perth, Western Australia. This conference, “Human Benefit Through the Diffusion of Information Systems Design Science Research,” combines the traditional themes of the two working groups with the growing interest within the IS research field in the area of design science research.

The Handbook of Service Innovation

Author : Renu Agarwal
Publisher : Springer
ISBN 13 : 144716590X
Total Pages : 842 pages
Book Rating : 4.4/5 (471 download)

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Book Synopsis The Handbook of Service Innovation by : Renu Agarwal

Download or read book The Handbook of Service Innovation written by Renu Agarwal and published by Springer. This book was released on 2015-04-08 with total page 842 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bringing together some of the world’s leading thinkers, academics and professionals to provide practitioners, students and academicians with comprehensive insights into implementing effective service innovation. This book presents service innovation holistically and systemically across various service areas, including health, education, tourism, hospitality, telecommunications, and retail. It addresses contemporary issues through conceptual and applied contributions across industry, academia, and government, providing insights for improved practice and policy making. Featuring cutting-edge research contributions, practical examples, implementations and a select number of case studies across several growth service industries, this book also includes examples of failed service innovation attempts in order to demonstrate a balanced view of the topic and to make clear the pitfalls to be avoided. Culminating in a suggested step-by-step guide to enable service organization’s managers to understand and implement the concepts of service innovation and manage its evolutionary processes effectively, this book will prove a valuable resource to a wide reaching audience including researchers, practitioners, managers, and students who aspire to create a deeper scientific foundation for service design and engineering, service experience and marketing, and service management and innovation. Includes endorsements from professionals in the field of service innovation.

Systems for Success

Author : Michael J. Lipsey
Publisher : Pelican Publishing
ISBN 13 : 9781589803114
Total Pages : 388 pages
Book Rating : 4.8/5 (31 download)

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Book Synopsis Systems for Success by : Michael J. Lipsey

Download or read book Systems for Success written by Michael J. Lipsey and published by Pelican Publishing. This book was released on 2007-01-01 with total page 388 pages. Available in PDF, EPUB and Kindle. Book excerpt: Real-estate tips from a proven seller. Presented in a succinct, easy-to-use format, this guide is an entire real-estate seminar in book form, written by an expert with more than thirty years in the industry. From prospecting and presentations to negotiations and customer service, these instructions provide a clear map to success in todayï¿½s real estate market. Includes sample letters, checklists, and other useful resources.

Mathematical Sciences, Technology, and Economic Competitiveness

Author : National Research Council
Publisher : National Academies Press
ISBN 13 : 0309044839
Total Pages : 127 pages
Book Rating : 4.3/5 (9 download)

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Book Synopsis Mathematical Sciences, Technology, and Economic Competitiveness by : National Research Council

Download or read book Mathematical Sciences, Technology, and Economic Competitiveness written by National Research Council and published by National Academies Press. This book was released on 1991-02-01 with total page 127 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book describes the contributions of mathematics to the nation's advanced technology and to economic competitiveness. Examples from five industriesâ€"aircraft, petroleum, automotive, semiconductor, and telecommunicationsâ€"illustrate how mathematics enters into and improves industry. Mathematical Sciences, Technology, and Economic Competitiveness addresses these high-technology industries and breadth of mathematical endeavors in the United States as they materially contribute to the technology base from which innovation in these industries flows. The book represents a serious attempt by the mathematics community to bring about an awareness by policymakers of the pervasive influence of mathematics in everyday life.

Computational Science and Its Applications - ICCSA 2005

Author : Osvaldo Gervasi
Publisher : Springer
ISBN 13 : 354032044X
Total Pages : 1316 pages
Book Rating : 4.5/5 (43 download)

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Book Synopsis Computational Science and Its Applications - ICCSA 2005 by : Osvaldo Gervasi

Download or read book Computational Science and Its Applications - ICCSA 2005 written by Osvaldo Gervasi and published by Springer. This book was released on 2005-05-02 with total page 1316 pages. Available in PDF, EPUB and Kindle. Book excerpt: The four volume set assembled following The 2005 International Conference on Computational Science and its Applications, ICCSA 2005, held in Suntec International Convention and Exhibition Centre, Singapore, from 9 May 2005 till 12 May 2005, represents the ?ne collection of 540 refereed papers selected from nearly 2,700 submissions. Computational Science has ?rmly established itself as a vital part of many scienti?c investigations, a?ecting researchers and practitioners in areas ranging from applications such as aerospace and automotive, to emerging technologies such as bioinformatics and nanotechnologies, to core disciplines such as ma- ematics, physics, and chemistry. Due to the shear size of many challenges in computational science, the use of supercomputing, parallel processing, and - phisticated algorithms is inevitable and becomes a part of fundamental t- oretical research as well as endeavors in emerging ?elds. Together, these far reaching scienti?c areas contribute to shape this Conference in the realms of state-of-the-art computational science research and applications, encompassing the facilitating theoretical foundations and the innovative applications of such results in other areas.