Success After Service

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Success After Service

Author : Lida Citroën
Publisher : Kogan Page Publishers
ISBN 13 : 1789665949
Total Pages : 265 pages
Book Rating : 4.7/5 (896 download)

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Book Synopsis Success After Service by : Lida Citroën

Download or read book Success After Service written by Lida Citroën and published by Kogan Page Publishers. This book was released on 2020-10-03 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: WINNER: Independent Press Awards 2021 - Career Figuring out your next move after transitioning out of the military should start before your last day. Prepare yourself emotionally and professionally to put those hard-earned skills in context of the civilian world. The transition from military to civilian life is more than just a title change; it is a whole new life experience with the sense of excitement and possibility that accompany a transition. Whether you're preparing to retire or separate, Success After Service is written to help all veterans succeed in the civilian workplace. Success After Service provides the tools, resources and strategies to help you adapt to the civilian workplace and evaluate post-military career options. Whether you become an entrepreneur, move into the corporate world or pursue higher education, you will learn how to develop a portfolio of career assets, including your résumé, elevator pitch, online profiles, interview acumen and professional network, empowering you to begin your new career with confidence and clarity. Success After Service is the perfect guide for transitioning military and veterans who seek a coherent set of strategies, resources and steps for building a meaningful, deliberate and rewarding post-military career.

Customer Service

Author : Robert W. Lucas
Publisher :
ISBN 13 : 9780071277501
Total Pages : 544 pages
Book Rating : 4.2/5 (775 download)

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Book Synopsis Customer Service by : Robert W. Lucas

Download or read book Customer Service written by Robert W. Lucas and published by . This book was released on 2009 with total page 544 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Customer Service, 4/e" by Lucas features how-to topics for the customer service professional. It covers the concepts and skills needed for success in business careers, including listening techniques, verbal and nonverbal communication, and use of technology. Emphasis is given to dealing with customer service problems and how to handle conflicts and stress. Insights and tips are also provided for customer service supervisory personnel

Success After Tenure

Author : Vicki L. Baker
Publisher :
ISBN 13 : 9781003447238
Total Pages : 0 pages
Book Rating : 4.4/5 (472 download)

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Book Synopsis Success After Tenure by : Vicki L. Baker

Download or read book Success After Tenure written by Vicki L. Baker and published by . This book was released on 2023 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book brings together leading practitioners and scholars engaged in professional development programming for and research on mid-career faculty members. The chapters focus on key areas of career development and advancement that can enhance both individual growth and institutional change to better support mid-career faculties.The mid-career stage is the longest segment of the faculty career and it contains the largest cohort of faculty. Also, mid-career faculty are tasked with being the next generation of faculty leaders and mentors on their respective campuses, with little to no supports to do so effectively, at a time when higher education continues to face unprecedented challenges while managing continued goal of diversifying both the student and faculty bodies.The stories, examples, data, and resources shared in this book will provide inspiration--and reality checks--to the administrators, faculty developers, and department chairs charged with better supporting their faculties as they engage in academic work. Current and prospective faculty members will learn about trends in mid-career faculty development resources, see examples of how to create such supports when they are lacking on their campuses, and gain insights on how to strategically advance their own careers based on the realities of the professoriate.The book features a variety of institution types: community colleges, regional/comprehensive institutions, liberal arts colleges, public research universities, ivy league institutions, international institutions, and those with targeted missions such as HSI/MSI and Jesuit.Topics include faculty development for formal and informal leadership roles; strategies to support professional growth, renewal, time and people management; teaching and learning as a form of scholarship; the role of learning communities and networks as a source of support and professional revitalization; global engagement to support scholarship and teaching; strategies to recruit, retain, and promote underrepresented faculty populations; the policy-practice connection; and gender differences related to key mid-career outcomes.While the authors acknowledge that the challenges facing the mid-career stage are numerous and varying, they offer a counter narrative by looking at ways that faculty and/or institutions can assert themselves to find opportunities within challenging contexts. They suggest that these challenges highlight priority mentoring areas, and support the creation of new and innovative faculty development supports at institutional, departmental, and individual levels.

Indispensable: How to Succeed at Your First Job and Beyond

Author : Meredith Whipple Callahan
Publisher : Inkshares
ISBN 13 : 1947848968
Total Pages : 166 pages
Book Rating : 4.9/5 (478 download)

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Book Synopsis Indispensable: How to Succeed at Your First Job and Beyond by : Meredith Whipple Callahan

Download or read book Indispensable: How to Succeed at Your First Job and Beyond written by Meredith Whipple Callahan and published by Inkshares. This book was released on 2018-06-26 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: Indispensable: How To Succeed At Your First Job and Beyond is the young employee’s guide to excelling in a new job. This is the advice you wish a mentor gave you Day One.

Discovering the Soul of Service

Author : Leonard L. Berry
Publisher : Simon and Schuster
ISBN 13 : 0684830868
Total Pages : 278 pages
Book Rating : 4.6/5 (848 download)

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Book Synopsis Discovering the Soul of Service by : Leonard L. Berry

Download or read book Discovering the Soul of Service written by Leonard L. Berry and published by Simon and Schuster. This book was released on 1999-07-13 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: This wise and inspiring book by Leonard Berry, moves far beyond his pioneering work in services marketing and service quality to explain how great service companies meet their toughest challenge: sustaining long-term success. In a world where customers regard flawless products as a given, service is the key differentiator between competitors in any field. From Berry's exacting study of fourteen mature, highly successful, labor-intensive companies comes an astonishing revelation: the single most important factor in building a lasting service business is not a matter of savvy business practice, but of humane values. In all fourteen award-winning companies -- Bergstrom Hotels, The Charles Schwab Corporation, Chick-fil-A, The Container Store, Custom Research Inc., Dana Commercial Credit, Dial-A-Mattress, Enterprise Rent-A-Car, Midwest Express Airlines, Miller SQA, Special Expeditions, St. Paul Saints, USAA, and Ukrop's Super Markets -- values-driven leadership connects with strategic focus, executional excellence, control of destiny, trust-based relationships, generosity, investment in employee success, acting small, and brand cultivation to drive customer satisfaction, innovation, and growth. Dedicating a chapter to each of these nine drivers, this book is the most far-reaching and insightful vision ever presented of the principles and step-by-step actions that continuously bring success to life in a company. Berry's comprehensive model reveals the soul that underlies the strategies and day-to-day operations of great service companies, guiding the thousands of daily decisions of individual employees. Clear, compelling, pathbreaking, Discovering the Soul of Service is essential reading for managers everywhere.

Success After Tenure

Author : Vicki L. Baker
Publisher : Taylor & Francis
ISBN 13 : 1000981487
Total Pages : 351 pages
Book Rating : 4.0/5 (9 download)

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Book Synopsis Success After Tenure by : Vicki L. Baker

Download or read book Success After Tenure written by Vicki L. Baker and published by Taylor & Francis. This book was released on 2023-07-03 with total page 351 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book brings together leading practitioners and scholars engaged in professional development programming for and research on mid-career faculty members. The chapters focus on key areas of career development and advancement that can enhance both individual growth and institutional change to better support mid-career faculties.The mid-career stage is the longest segment of the faculty career and it contains the largest cohort of faculty. Also, mid-career faculty are tasked with being the next generation of faculty leaders and mentors on their respective campuses, with little to no supports to do so effectively, at a time when higher education continues to face unprecedented challenges while managing continued goal of diversifying both the student and faculty bodies.The stories, examples, data, and resources shared in this book will provide inspiration--and reality checks--to the administrators, faculty developers, and department chairs charged with better supporting their faculties as they engage in academic work. Current and prospective faculty members will learn about trends in mid-career faculty development resources, see examples of how to create such supports when they are lacking on their campuses, and gain insights on how to strategically advance their own careers based on the realities of the professoriate.The book features a variety of institution types: community colleges, regional/comprehensive institutions, liberal arts colleges, public research universities, ivy league institutions, international institutions, and those with targeted missions such as HSI/MSI and Jesuit.Topics include faculty development for formal and informal leadership roles; strategies to support professional growth, renewal, time and people management; teaching and learning as a form of scholarship; the role of learning communities and networks as a source of support and professional revitalization; global engagement to support scholarship and teaching; strategies to recruit, retain, and promote underrepresented faculty populations; the policy-practice connection; and gender differences related to key mid-career outcomes.While the authors acknowledge that the challenges facing the mid-career stage are numerous and varying, they offer a counter narrative by looking at ways that faculty and/or institutions can assert themselves to find opportunities within challenging contexts. They suggest that these challenges highlight priority mentoring areas, and support the creation of new and innovative faculty development supports at institutional, departmental, and individual levels.

Now What, Grad?

Author : Chris Palmer
Publisher : Rowman & Littlefield
ISBN 13 : 1475823673
Total Pages : 153 pages
Book Rating : 4.4/5 (758 download)

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Book Synopsis Now What, Grad? by : Chris Palmer

Download or read book Now What, Grad? written by Chris Palmer and published by Rowman & Littlefield. This book was released on 2015-12-08 with total page 153 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many soon-to-be graduates are worried about their future. They stress about whether they’ll find a job, if it will be fulfilling, whether they will earn enough to pay off their student loans, and whether they will fail and disappoint their families. Young people need to learn many things that colleges don’t teach, including how to behave professionally, how to collaborate, how to be life-long learners, and how to be resourceful, resilient, and ethical. This book will teach students the things they need to succeed in the real world, such as how to organize a job search, how to ace job interviews, how to manage time effectively, how to manage and reduce stress, how to be an effective leader, how to run a meeting well, how to survive a bad performance review, how to become a powerful speaker, how to network, and many other skills that are the keys to success and fulfillment.

The MomShift

Author : Reva Seth
Publisher : Random House Canada
ISBN 13 : 0345812662
Total Pages : 315 pages
Book Rating : 4.3/5 (458 download)

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Book Synopsis The MomShift by : Reva Seth

Download or read book The MomShift written by Reva Seth and published by Random House Canada. This book was released on 2014-02-11 with total page 315 pages. Available in PDF, EPUB and Kindle. Book excerpt: The MomShift is the first book to exclusively research and showcase the stories of a diverse range of relatable women who share the multitude of ways in which they achieved greater career success after starting their families. Women are regularly told that having children will hurt their careers--until now. In The MomShift, Reva Seth talked to over 500 mothers from a broad range of professional and personal backgrounds who have defied cultural expectations and achieved greater professional success after starting their families. For these women and others like them, having children actually enhanced their work life: by helping them prioritize and set bigger goals, inspiring them to work harder and smarter or even spurring them to start their own businesses. As Rebecca Woolf--of Girl's Gone Child blog fame--puts it, "Motivation, thy name is parenthood." But as Sheryl Sandberg, the COO of Facebook has pointed out, when an already busy women starts thinking about having a child, she frequently steps back from her career goals, unable to picture how her already busy life will accommodate children. Enter The MomShift, which covers areas such as how much we really need to "lean in," whether there's a "best time" to have a baby, the benefits of re-framing maternity leave, ambition, financial concerns, the changing nature of careers, and whether work/life balance really exists for working mothers. Each chapter has discussion questions to keep the conversation going and the ideas percolating. The result is a reassuring, supportive and inspirational resource that emphasizes there is no one right way to balance careers and family, and that illustrates the many choices women have today. The MomShift is an invaluable career companion brimming with motivation, tips and ideas to help each woman to create her own version of career success during the often hectic but highly productive "mom" years.

Camo to Career

Author : Dustin D. Lange
Publisher :
ISBN 13 : 9780984833276
Total Pages : 136 pages
Book Rating : 4.8/5 (332 download)

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Book Synopsis Camo to Career by : Dustin D. Lange

Download or read book Camo to Career written by Dustin D. Lange and published by . This book was released on 2016-03-15 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt:

How Schools Work

Author : Arne Duncan
Publisher : Simon & Schuster
ISBN 13 : 1501173065
Total Pages : 256 pages
Book Rating : 4.5/5 (11 download)

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Book Synopsis How Schools Work by : Arne Duncan

Download or read book How Schools Work written by Arne Duncan and published by Simon & Schuster. This book was released on 2019-08-06 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: “This book merits every American’s serious consideration” (Vice President Joe Biden): from the Secretary of Education under President Obama, an exposé of the status quo that helps maintain a broken system at the expense of our kids’ education, and threatens our nation’s future. “Education runs on lies. That’s probably not what you’d expect from a former Secretary of Education, but it’s the truth.” So opens Arne Duncan’s How Schools Work, although the title could just as easily be How American Schools Work for Some, Not for Others, and Only Now and Then for Kids. Drawing on nearly three decades in education—from his mother’s after-school program on Chicago’s South Side to his tenure as Secretary of Education in Washington, DC—How Schools Work follows Arne (as he insists you call him) as he takes on challenges at every turn: gangbangers in Chicago housing projects, parents who call him racist, teachers who insist they can’t help poor kids, unions that refuse to modernize, Tea Partiers who call him an autocrat, affluent white progressive moms who hate yearly tests, and even the NRA, which once labeled Arne the “most extreme anti-gun member of President Obama’s Cabinet.” Going to a child’s funeral every couple of weeks, as he did when he worked in Chicago, will do that to a person. How Schools Work exposes the lies that have caused American kids to fall behind their international peers, from early childhood all the way to college graduation rates. But it also identifies what really does make a school work. “As insightful as it is inspiring” (Washington Book Review), How Schools Work will embolden parents, teachers, voters, and even students to demand more of our public schools. If America is going to be great, then we can accept nothing less.

Streamline Success

Author : Dorothy Andreas
Publisher :
ISBN 13 : 9781795899345
Total Pages : 160 pages
Book Rating : 4.8/5 (993 download)

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Book Synopsis Streamline Success by : Dorothy Andreas

Download or read book Streamline Success written by Dorothy Andreas and published by . This book was released on 2019 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover simple principles for transforming your business and your life permanently. Streamline Success: Eliminate Chaos From Your Service Business is for leaders who want to; greatly increase their revenue and profit, simplify their life, enjoy greater satisfaction in relationships both at home and at work. Read this book and you will learn; How to take control of your time and increase your productivity. How to organize your business for a flawless client experience. How to master the five keys of Life Balance, improving crucial relationships. Marketing and promotional secrets to attract affluent clients, customers, or patients. Understanding "The Two Types of Business Model" so you can set yourself up for long-term wealth building. And so much more. "As CEO of a restaurant chain this is a must read. 'Streamline Success: Eliminate Chaos in your Service Business" will be my go-to-guide for many years. Like all businesses that require you and your team to take care of the GUESTS - you can't help to learn from this book. A brilliant piece of work! " -Bob Barry President and CEO, The Greene Turtle Columbia, Maryland About The Author Business-growth expert, Dorothy Andreas, is a highly sought-after speaker, trainer and entrepreneur. After growing multiple highly-profitable companies as a single mother to two sons she now shares her leadership strategies for building, branding and succeeding in service businesses.

Success: Discovering the Path to Riches

Author : Napoleon Hill
Publisher : St. Martin's Essentials
ISBN 13 : 1250220556
Total Pages : 144 pages
Book Rating : 4.2/5 (52 download)

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Book Synopsis Success: Discovering the Path to Riches by : Napoleon Hill

Download or read book Success: Discovering the Path to Riches written by Napoleon Hill and published by St. Martin's Essentials. This book was released on 2019-11-12 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: A selection of Napoleon Hill's life changing principles in a single volume The writings and wisdom of Napoleon Hill have transformed millions of lives, making him one of the most influential writers on personal success and an incomparable bestseller. His invaluable classic, Think and Grow Rich, has guided more people to becoming millionaires and billionaires than any other book in history. Compiled by The Napoleon Hill Foundation, Success: Discovering the Path to Riches presents a curated collection of some of Napoleon Hill’s most significant teachings in one complete volume. Drawing on published as well as previously unpublished works by Hill, the book consists of Hill's teachings presented in an accessible bite-sized format. Success is ideal for both readers who are new to Hill’s work and looking for an essential primer and for devoted followers who want to revisit his most impactful works. This handsome hardback edition features striking debossing on the cover and designed endpapers, making it the perfect gift for fathers, young professionals, graduates, and many more. Success: Discovering the Path to Riches is an essential volume for everyone looking to build a prosperous life, both personally and professionally.

Start Your Own Child-Care Service

Author : The Staff of Entrepreneur Media
Publisher : Entrepreneur Press
ISBN 13 : 1613083084
Total Pages : 223 pages
Book Rating : 4.6/5 (13 download)

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Book Synopsis Start Your Own Child-Care Service by : The Staff of Entrepreneur Media

Download or read book Start Your Own Child-Care Service written by The Staff of Entrepreneur Media and published by Entrepreneur Press. This book was released on 2015-07-20 with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: START YOUR OWN CHILD-CARE SERVICE AND GET PAID TO CARE FOR KIDS As the number of working parents grows the number of children who need quality childcare grows along with it. That need is creating a tremendous entrepreneurial opportunity for people who love children and want to build a business caring for them. This guide has the latest trends, facts, and figures, along with an updated list of resources to help you create a stable and enriching environment for child development, as well as a sound and profitable business. Learn how to: Choose the type of child care program and services to offer Acquire the right licensing, permits, insurance protection, and state-specific child care licensing Analyze the market, asses the needs of the community, and match services to fit those needs Find the right location, or decide to operate from home Comply with safety regulations and child-care provisions of the Disabilities Act Consider zoning laws, space requirements, and legal determinations of offsite properties Calculate startup costs, get funded, manage finances, create a business plan, and account for the day-to-day operating costs Stay competitive in the market with low-cost marketing tactics Find, hire, and keep good employees

The Little Brown Book of Restaurant Success

Author : Bob Brown
Publisher :
ISBN 13 : 9780974156408
Total Pages : pages
Book Rating : 4.1/5 (564 download)

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Book Synopsis The Little Brown Book of Restaurant Success by : Bob Brown

Download or read book The Little Brown Book of Restaurant Success written by Bob Brown and published by . This book was released on 2003-07-01 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: The best selling definitive book or restaurant server sales and service techniques with easy to read style. Great source of tool, tips and techniques to increase sales, improve morale and guest satisfaction for both managers and servers alike.

Great at Work

Author : Morten T. Hansen
Publisher : Simon & Schuster
ISBN 13 : 1476765820
Total Pages : 320 pages
Book Rating : 4.4/5 (767 download)

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Book Synopsis Great at Work by : Morten T. Hansen

Download or read book Great at Work written by Morten T. Hansen and published by Simon & Schuster. This book was released on 2019-09-03 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Wall Street Journal bestseller—a Financial Times Business Book of the Month and named by The Washington Post as “One of the 11 Leadership Books to Read in 2018”—is “a refreshingly data-based, clearheaded guide” (Publishers Weekly) to individual performance, based on a groundbreaking study. Why do some people perform better at work than others? This deceptively simple question continues to confound professionals in all sectors of the workforce. Now, after a unique, five-year study of more than 5,000 managers and employees, Morten Hansen reveals the answers in his “Seven Work Smarter Practices” that can be applied by anyone looking to maximize their time and performance. Each of Hansen’s seven practices is highlighted by inspiring stories from individuals in his comprehensive study. You’ll meet a high school principal who engineered a dramatic turnaround of his failing high school; a rural Indian farmer determined to establish a better way of life for women in his village; and a sushi chef, whose simple preparation has led to his unassuming restaurant being awarded the maximum of three Michelin stars. Hansen also explains how the way Alfred Hitchcock filmed Psycho and the 1911 race to become the first explorer to reach the South Pole both illustrate the use of his seven practices. Each chapter “is intended to inspire people to be better workers…and improve their own work performance” (Booklist) with questions and key insights to allow you to assess your own performance and figure out your work strengths, as well as your weaknesses. Once you understand your individual style, there are mini-quizzes, questionnaires, and clear tips to assist you focus on a strategy to become a more productive worker. Extensive, accessible, and friendly, Great at Work will help us “reengineer our work lives, reduce burnout, and improve performance and job satisfaction” (Psychology Today).

Customer Success

Author : Nick Mehta
Publisher : John Wiley & Sons
ISBN 13 : 1119167965
Total Pages : 256 pages
Book Rating : 4.1/5 (191 download)

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Book Synopsis Customer Success by : Nick Mehta

Download or read book Customer Success written by Nick Mehta and published by John Wiley & Sons. This book was released on 2016-02-29 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Your business success is now forever linked to the success of your customers Customer Success is the groundbreaking guide to the exciting new model of customer management. Business relationships are fundamentally changing. In the world B.C. (Before Cloud), companies could focus totally on sales and marketing because customers were often 'stuck' after purchasing. Therefore, all of the 'post-sale' experience was a cost center in most companies. In the world A.B. (After Benioff), with granular per-year, per-month or per-use pricing models, cloud deployments and many competitive options, customers now have the power. As such, B2B vendors must deliver success for their clients to achieve success for their own businesses. Customer success teams are being created in companies to quarterback the customer lifecycle and drive adoption, renewals, up-sell and advocacy. The Customer Success philosophy is invading the boardroom and impacting the way CEOs think about their business. Today, Customer Success is the hottest B2B movement since the advent of the subscription business model, and this book is the one-of-a-kind guide that shows you how to make it work in your company. From the initial planning stages through execution, you'll have expert guidance to help you: Understand the context that led to the start of the Customer Success movement Build a Customer Success strategy proven by the most competitive companies in the world Implement an action plan for structuring the Customer Success organization, tiering your customers, and developing the right cross-functional playbooks Customers want products that help them achieve their own business outcomes. By enabling your customers to realize value in your products, you're protecting recurring revenue and creating a customer for life. Customer Success shows you how to kick start your customer-centric revolution, and make it stick for the long term.

Double Your Success

Author : Stephen Levi Carter
Publisher : Forbesbooks
ISBN 13 : 9781946633453
Total Pages : 0 pages
Book Rating : 4.6/5 (334 download)

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Book Synopsis Double Your Success by : Stephen Levi Carter

Download or read book Double Your Success written by Stephen Levi Carter and published by Forbesbooks. This book was released on 2018-10-19 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nearly 14 percent of working age Americans are either starting or running a business. 50 percent of those businesses will fail in five years or decline over 70 percent after ten years. Starting a company is no walk in the park-- it takes confidence and heart, but most of all, it takes planning and understanding what exactly your business needs to succeed in its niche. The worst thing you can do when taking that leap to start a business is leaping "without a parachute." Dr. Sterling L. Carter and Stephen Levi Carter, MBA, know this all too well, and in Double Your Success, they share their decades of experience and knowledge so that you can plan how to build your business every step of the way.