Streetlights and Shadows

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Author :
Publisher : MIT Press
ISBN 13 : 026225834X
Total Pages : 355 pages
Book Rating : 4.2/5 (622 download)

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Book Synopsis Streetlights and Shadows by : Gary A. Klein

Download or read book Streetlights and Shadows written by Gary A. Klein and published by MIT Press. This book was released on 2011-09-30 with total page 355 pages. Available in PDF, EPUB and Kindle. Book excerpt: An expert explains how the conventional wisdom about decision making can get us into trouble—and why experience can’t be replaced by rules, procedures, or analytical methods In making decisions, when should we go with our gut and when should we try to analyze every option? When should we use our intuition and when should we rely on logic and statistics? Most of us would probably agree that for important decisions, we should follow certain guidelines—gather as much information as possible, compare the options, pin down the goals before getting started. But in practice we make some of our best decisions by adapting to circumstances rather than blindly following procedures. In Streetlights and Shadows, Gary Klein debunks the conventional wisdom about how to make decisions. He takes ten commonly accepted claims about decision making and shows that they are better suited for the laboratory than for life. The standard advice works well when everything is clear, but the tough decisions involve shadowy conditions of complexity and ambiguity. Gathering masses of information, for example, works if the information is accurate and complete—but that doesn't often happen in the real world. (Think about the careful risk calculations that led to the downfall of the Wall Street investment houses.) Klein offers more realistic ideas about how to make decisions in real-life settings. He provides many examples—ranging from airline pilots and weather forecasters to sports announcers and Captain Jack Aubrey in Patrick O’Brian’s Master and Commander novels—to make his point. All these decision makers saw things that others didn’t. They used their expertise to pick up cues and to discern patterns and trends. We can make better decisions, Klein tells us, if we are prepared for complexity and ambiguity and if we will stop expecting the data to tell us everything. “I know of no one who combines theory and observation—intellectual rigor and painstaking observation of the real world—so brilliantly and gracefully as Gary Klein.” —Malcolm Gladwell, author of Outliers and Blink

Sources of Power

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Author :
Publisher : MIT Press
ISBN 13 : 0262260867
Total Pages : 372 pages
Book Rating : 4.2/5 (622 download)

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Book Synopsis Sources of Power by : Gary A. Klein

Download or read book Sources of Power written by Gary A. Klein and published by MIT Press. This book was released on 1999-02-18 with total page 372 pages. Available in PDF, EPUB and Kindle. Book excerpt: Anyone who watches the television news has seen images of firefighters rescuing people from burning buildings and paramedics treating bombing victims. How do these individuals make the split-second decisions that save lives? Most studies of decision making, based on artificial tasks assigned in laboratory settings, view people as biased and unskilled. Gary Klein is one of the developers of the naturalistic decision making approach, which views people as inherently skilled and experienced. It documents human strengths and capabilities that so far have been downplayed or ignored. Since 1985, Klein has conducted fieldwork to find out how people tackle challenges in difficult, nonroutine situations. Sources of Power is based on observations of humans acting under such real-life constraints as time pressure, high stakes, personal responsibility, and shifting conditions. The professionals studied include firefighters, critical care nurses, pilots, nuclear power plant operators, battle planners, and chess masters. Each chapter builds on key incidents and examples to make the description of the methodology and phenomena more vivid. In addition to providing information that can be used by professionals in management, psychology, engineering, and other fields, the book presents an overview of the research approach of naturalistic decision making and expands our knowledge of the strengths people bring to difficult tasks.

Seeing What Others Don't

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Author :
Publisher : PublicAffairs
ISBN 13 : 1610392752
Total Pages : 304 pages
Book Rating : 4.6/5 (13 download)

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Book Synopsis Seeing What Others Don't by : Gary Klein

Download or read book Seeing What Others Don't written by Gary Klein and published by PublicAffairs. This book was released on 2013-06-25 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: A renowned cognitive psychologist reveals the science behind achieving breakthrough discoveries, allowing readers to confidently solve problems, improve decision-making, and achieve success. Insights-like Darwin's understanding of the way evolution actually works, and Watson and Crick's breakthrough discoveries about the structure of DNA-can change the world. Yet we know very little about when, why, or how insights are formed-or what blocks them. In Seeing What Others Don't, Gary Klein unravels the mystery. Klein is a keen observer of people in their natural settings-scientists, businesspeople, firefighters, police officers, soldiers, family members, friends, himself-and uses a marvelous variety of stories to illuminate his research into what insights are and how they happen. What, for example, enabled Harry Markopolos to put the finger on Bernie Madoff? How did Dr. Michael Gottlieb make the connections between different patients that allowed him to publish the first announcement of the AIDS epidemic? How did Martin Chalfie come up with a million-dollar idea (and a Nobel Prize) for a natural flashlight that enabled researchers to look inside living organisms to watch biological processes in action? Klein also dissects impediments to insight, such as when organizations claim to value employee creativity and to encourage breakthroughs but in reality block disruptive ideas and prioritize avoidance of mistakes. Or when information technology systems are "dumb by design" and block potential discoveries. Both scientifically sophisticated and fun to read, Seeing What Others Don't shows that insight is not just a "eureka!" moment but a whole new way of understanding.

Naturalistic Decision Making

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Author :
Publisher : Psychology Press
ISBN 13 : 1317779592
Total Pages : 442 pages
Book Rating : 4.3/5 (177 download)

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Book Synopsis Naturalistic Decision Making by : Caroline E. Zsambok

Download or read book Naturalistic Decision Making written by Caroline E. Zsambok and published by Psychology Press. This book was released on 2014-01-02 with total page 442 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you aren't using the term naturalistic decision making, or NDM, you soon will be. Even as a very young field, NDM has already had far-reaching applications in areas as diverse as management, aviation, health care, nuclear power, military command and control, corporate teamwork, and manufacturing. Put simply, NDM is the way people use their experience to make decisions in the context of a job or task. Of particular interest to NDM researchers are the effects of high-stake consequences, shifting goals, incomplete information, time pressure, uncertainty, and other conditions that are present in most of today's work places and that add to the complexity of decision making. Applications of NDM research findings target decision aids and training that help people in their decision-making processes. This book reports the findings of top NDM researchers, as well as many of their current applications. In addition, the book offers a historical perspective on the emergence of this new paradigm, describes recent theoretical and methodological advancements, and points to future developments. It was written for people interested in decision making research and applications relative to a diverse array of work settings and products such as human-computer interfaces, decision support systems, individual and team training, product designs, and organizational development and planning.

Judgment Calls

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Author :
Publisher : Harvard Business Review Press
ISBN 13 : 142215811X
Total Pages : 280 pages
Book Rating : 4.4/5 (221 download)

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Book Synopsis Judgment Calls by : Thomas H. Davenport

Download or read book Judgment Calls written by Thomas H. Davenport and published by Harvard Business Review Press. This book was released on 2012-04-03 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: Your guide to making better decisions Despite the dizzying amount of data at our disposal today—and an increasing reliance on analytics to make the majority of our decisions—many of our most critical choices still come down to human judgment. This fact is fundamental to organizations whose leaders must often make crucial decisions: to do this they need the best available insights. In Judgment Calls, authors Tom Davenport and Brook Manville share twelve stories of organizations that have successfully tapped their data assets, diverse perspectives, and deep knowledge to build an organizational decision-making capability—a competence they say can make the difference between success and failure. This book introduces a model that taps the collective judgment of an organization so that the right decisions are made, and the entire organization profits. Through the stories in Judgment Calls, the authors—both of them seasoned management thinkers and advisers—make the case for the wisdom of organizations and suggest ways to use it to best advantage. Each chapter tells a unique story of one dilemma and its ultimate resolution, bringing into high relief one key to the power of collective judgment. Individually, these stories inspire and instruct; together, they form a model for building an organizational capacity for broadly based, knowledge-intensive decision making. You’ve read The Wisdom of Crowds and Competing on Analytics. Now read Judgment Calls. You, and your organization, will make better decisions.

In the Shadow of the Light

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Author :
Publisher : Dog Ear Publishing
ISBN 13 : 145753956X
Total Pages : 292 pages
Book Rating : 4.4/5 (575 download)

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Book Synopsis In the Shadow of the Light by : Todd A. Gipstein

Download or read book In the Shadow of the Light written by Todd A. Gipstein and published by Dog Ear Publishing. This book was released on 2015-06-11 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: “1:45 am. I’m at the top of the basement stairs. They are very steep. Painted a blood red. There are seven steps down and then they take a sharp turn to the right. I can’t see any further. I can hear the hum of the high voltage transformer. Here I go. Everett Line Fine heads down the rabbit hole. Maybe into Dante’s inferno.” A paranormal investigator spends the night on Ledge Lighthouse and goes mad. Years later, a writer discovers his field kit and decides to unravel the mystery of what really happened. Did the investigator encounter the ghost of "Ernie," who legend says haunts the light? Or did he succumb to the fear created by demons of his own design? To find out, the writer explores the story and spends a night alone on the lighthouse, where the shadows hold secrets. This journey into the darkest realms of the paranormal, the human mind, and the lighthouse itself is one where dreams become real and reality becomes a dream. Keep the lights on and an eye on the shadows as you read this this psycholical thriller written by Todd Gipstein, president of the Ledge Light Foundation, a group restoring this unique lighthouse off the coast of New London, Connecticut.

Shadows on My Wall

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Author :
Publisher : Schiffer Kids
ISBN 13 : 9780764342240
Total Pages : 0 pages
Book Rating : 4.3/5 (422 download)

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Book Synopsis Shadows on My Wall by : Timothy Young

Download or read book Shadows on My Wall written by Timothy Young and published by Schiffer Kids. This book was released on 2012 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The street lights make shadows on Kevin's wall In those shadows, he sees monsters, dragons, and all sorts of frightening creatures. Does he let them scare him or does he find imaginative ways of dealing with these creepy shadows? Find out in this frightfully fun book. Through 15 creative illustrations of silhouetted shadow characters, contrasting with night-time colors, Kevin's room and his imagination come to life Illustrations also show how you can create your own shadow figures From Kevin's experience, children will learn how to deal with their own shadowy fears. Picture book-ages 0-6.

Books in Motion

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Author :
Publisher : BRILL
ISBN 13 : 9401202753
Total Pages : 289 pages
Book Rating : 4.4/5 (12 download)

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Book Synopsis Books in Motion by :

Download or read book Books in Motion written by and published by BRILL. This book was released on 2005-01-01 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: Books in Motion addresses the hybrid, interstitial field of film adaptation. The introductory essay integrates a retrospective survey of the development of adaptation studies with a forceful argument about their centrality to any history of culture—any discussion, that is, of the transformation and transmission of texts and meanings in and across cultures. The thirteen especially composed essays that follow, organised into four sections headed ‘Paradoxes of Fidelity’, ‘Authors, Auteurs, Adaptation’, ‘Contexts, Intertexts, Adaptation’ and ‘Beyond Adaptation’, variously illustrate that claim by problematising the notion of fidelity, highlighting the role played by adaptation in relation to changing concepts of authorship and auteurism, exploring the extent to which the intelligibility of film adaptations is dependent on contextual and intertextual factors, and making a claim for the need to transcend any narrowly-defined concept of adaptation in the study of adaptation. Discussion ranges from adaptations of established classics like A Tale of Two Cities, Frankenstein, Henry V, Le temps retrouvé, Mansfield Park, Pride and Prejudice, ‘The Dead’ or Wuthering Heights, to contemporary (popular) texts/films like Bridget Jones’s Diary, Fools, The Governess, High Fidelity, The Hours, The Orchid Thief/Adaptation, the work of Doris Dörrie, the first Harry Potter novel/film, or the adaptations made by Alfred Hitchcock, Stanley Kubrick and Walt Disney. This book will appeal to both a specialised readership and to those accessing the dynamic field of adaptation studies for the first time.

Judgment

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Author :
Publisher : Penguin
ISBN 13 : 1101216549
Total Pages : 412 pages
Book Rating : 4.1/5 (12 download)

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Book Synopsis Judgment by : Noel M. Tichy

Download or read book Judgment written by Noel M. Tichy and published by Penguin. This book was released on 2007-11-08 with total page 412 pages. Available in PDF, EPUB and Kindle. Book excerpt: “With good judgment, little else matters. Without it, nothing else matters.” Whether we’re talking about United States presidents, CEOs, Major League coaches, or wartime generals, leaders are remembered for their best and worst judgment calls. In the face of ambiguity, uncertainty, and conflicting demands, the quality of a leader’s judgment determines the fate of the entire organization. That’s why judgment is the essence of leadership. Yet despite its importance, judgment has always been a fairly murky concept. The leadership literature has been conspicuously quiet on what, exactly, defines it. Does judgment differ from common sense or gut instinct? Is it a product of luck? Of smarts? Or is there a process for making consistently good calls? Noel Tichy and Warren Bennis have each spent decades studying and teaching leadership and advising top CEOs such as Jack Welch and Howard Schultz. Now, in their first collaboration, they offer a powerful framework for making tough calls when the stakes are high and the right path is far from obvious. They show how to recognize the critical moment before a judgment call, when swift and decisive action is essential, and also how to execute a decision after the call. Tichy and Bennis bring their three-dimensional model to life with interviews with world-class leaders who have thrived or suffered because of their judgment calls. These stories include: • Jeff Immelt, CEO of General Electric, whose judgment to grow through research and development transformed GE into the world’s premier technology growth company. • Joel Klein, chancellor of the New York City Department of Education, who made tough calls about teachers, students, and parents while turning around a troubled school system. • Jim McNerney, CEO of Boeing, whose strategic judgment helped him reinvigorate his company and restore a culture of trust and respect. • The late general Wayne Downing, who found an unexpected opportunity in the midst of crisis when he led the Special Operations raid to capture Manuel Noriega. • A. G. Lafley, CEO of Procter & Gamble, who bet $57 billion to purchase Gillette and reinvent his company. • Brad Anderson, CEO of Best Buy, who made the call to commit totally to a customer-centric strategy and led his people to execute it. Whether you’re running a small department or a global corporation, Judgment will give you a framework for evaluating any situation, making the call, and correcting if necessary during the execution phase. It will show you how to handle the overlapping domains of people, strategy, and crisis management. And it will help you teach your entire team to make the right call more often. No organization can afford to neglect this crucial discipline—and no previous book has ever brought it into such clear focus.

Working Minds

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Author :
Publisher : MIT Press
ISBN 13 : 0262296942
Total Pages : 347 pages
Book Rating : 4.2/5 (622 download)

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Book Synopsis Working Minds by : Beth Crandall

Download or read book Working Minds written by Beth Crandall and published by MIT Press. This book was released on 2006-07-07 with total page 347 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to collect data about cognitive processes and events, how to analyze CTA findings, and how to communicate them effectively: a handbook for managers, trainers, systems analysts, market researchers, health professionals, and others. Cognitive Task Analysis (CTA) helps researchers understand how cognitive skills and strategies make it possible for people to act effectively and get things done. CTA can yield information people need—employers faced with personnel issues, market researchers who want to understand the thought processes of consumers, trainers and others who design instructional systems, health care professionals who want to apply lessons learned from errors and accidents, systems analysts developing user specifications, and many other professionals. CTA can show what makes the workplace work—and what keeps it from working as well as it might. Working Minds is a true handbook, offering a set of tools for doing CTA: methods for collecting data about cognitive processes and events, analyzing them, and communicating them effectively. It covers both the "why" and the "how" of CTA methods, providing examples, guidance, and stories from the authors' own experiences as CTA practitioners. Because effective use of CTA depends on some conceptual grounding in cognitive theory and research—on knowing what a cognitive perspective can offer—the book also offers an overview of current research on cognition. The book provides detailed guidance for planning and carrying out CTA, with chapters on capturing knowledge and capturing the way people reason. It discusses studying cognition in real-world settings and the challenges of rapidly changing technology. And it describes key issues in applying CTA findings in a variety of fields. Working Minds makes the methodology of CTA accessible and the skills involved attainable.

The Power of Intuition

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Author :
Publisher : Crown Currency
ISBN 13 : 0307424049
Total Pages : 354 pages
Book Rating : 4.3/5 (74 download)

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Book Synopsis The Power of Intuition by : Gary Klein

Download or read book The Power of Intuition written by Gary Klein and published by Crown Currency. This book was released on 2007-12-18 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: At times in our careers, we've all been aware of a "gut feeling" guiding our decisions. Too often, we dismiss these feelings as "hunches" and therefore untrustworthy. But renowned researcher Gary Klein reveals that, in fact, 90 percent of the critical decisions we make is based on our intuition. In his new book, THE POWER OF INTUITION, Klein shows that intuition, far from being an innate "sixth sense," is a learnable--and essential--skill. Based on interviews with senior executives who make important judgments swiftly, as well as firefighters, emergency medical staff, soldiers, and others who often face decisions with immediate life-and-death implications, Klein demonstrates that the expertise to recognize patterns and other cues that enable us--intuitively--to make the right decisions--is a natural extension of experience. Through a three-tiered process called the "Exceleration Program," Klein provides readers with the tools they need to build the intuitive skills that will help them make tough choices, spot potential problems, manage uncertainty, and size up situations quickly. Klein also shows how to communicate such decisions more effectively, coach others in the art of intuition, and recognize and defend against an overdependence on information technology. The first book to demystify the role of intuition in decision making, THE POWER OF INTUITION is essential reading for those who wish to develop their intuition skills, wherever they are in the organizational hierarchy.

Open House

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Author :
Publisher : Random House
ISBN 13 : 0375505873
Total Pages : 254 pages
Book Rating : 4.3/5 (755 download)

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Book Synopsis Open House by : Elizabeth Berg

Download or read book Open House written by Elizabeth Berg and published by Random House. This book was released on 2000-09-19 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: BONUS: This edition contains an excerpt from Elizabeth Berg's Once Upon a Time, There Was You. In this superb novel by the beloved author of Talk Before Sleep, The Pull of the Moon, and Until the Real Thing Comes Along, a woman re-creates her life after divorce by opening up her house and her heart. Samantha's husband has left her, and after a spree of overcharging at Tiffany's, she settles down to reconstruct a life for herself and her eleven-year-old son. Her eccentric mother tries to help by fixing her up with dates, but a more pressing problem is money. To meet her mortgage payments, Sam decides to take in boarders. The first is an older woman who offers sage advice and sorely needed comfort; the second, a maladjusted student, is not quite so helpful. A new friend, King, an untraditional man, suggests that Samantha get out, get going, get work. But her real work is this: In order to emerge from grief and the past, she has to learn how to make her own happiness. In order to really see people, she has to look within her heart. And in order to know who she is, she has to remember—and reclaim—the person she used to be, long before she became someone else in an effort to save her marriage. Open House is a love story about what can blossom between a man and a woman, and within a woman herself.

Accelerated Expertise

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Publisher : Psychology Press
ISBN 13 : 1135083304
Total Pages : 385 pages
Book Rating : 4.1/5 (35 download)

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Book Synopsis Accelerated Expertise by : Robert R. Hoffman

Download or read book Accelerated Expertise written by Robert R. Hoffman and published by Psychology Press. This book was released on 2013-08-15 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: Speed in acquiring the knowledge and skills to perform tasks is crucial. Yet, it still ordinarily takes many years to achieve high proficiency in countless jobs and professions, in government, business, industry, and throughout the private sector. There would be great advantages if regimens of training could be established that could accelerate the achievement of high levels of proficiency. This book discusses the construct of ‘accelerated learning.’ It includes a review of the research literature on learning acquisition and retention, focus on establishing what works, and why. This includes several demonstrations of accelerated learning, with specific ideas, plans and roadmaps for doing so. The impetus for the book was a tasking from the Defense Science and Technology Advisory Group, which is the top level Science and Technology policy-making panel in the Department of Defense. However, the book uses both military and non-military exemplar case studies. It is likely that methods for acceleration will leverage technologies and capabilities including virtual training, cross-training, training across strategic and tactical levels, and training for resilience and adaptivity. This volume provides a wealth of information and guidance for those interested in the concept or phenomenon of "accelerating learning"— in education, training, psychology, academia in general, government, military, or industry.

Adoption at the Movies

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Author :
Publisher : Jessica Kingsley Publishers
ISBN 13 : 1784502758
Total Pages : 288 pages
Book Rating : 4.7/5 (845 download)

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Book Synopsis Adoption at the Movies by : Addison Cooper

Download or read book Adoption at the Movies written by Addison Cooper and published by Jessica Kingsley Publishers. This book was released on 2017-01-19 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get your family talking about adoption with the ultimate collection of films to help the whole family to explore their feelings in a fun and safe way. With a film for each week of the year, Addison Cooper has compiled the best movies, new and old, for family-friendly viewing. Among those featured are Finding Dory, Frozen, Paddington, Teenage Mutant Ninja Turtles, Kung Fu Panda, Star Wars, Divergent, The Blind Side and I am Sam. Carefully selected, the movies included will help families to comfortably talk about important adoption-related topics. They are accompanied by descriptions of the themes and ideas to get the conversations started. Helping all members of the family to explore both the pain and joy of adoption, they cover a range of issues which can arise such as culture, identity, control, and reunification. With something for everyone - from kids, to teens, to grown-ups - this is a must-have for all adoptive families.

The Art of Negotiation

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Author :
Publisher : Simon and Schuster
ISBN 13 : 1451690428
Total Pages : 320 pages
Book Rating : 4.4/5 (516 download)

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Book Synopsis The Art of Negotiation by : Michael Wheeler

Download or read book The Art of Negotiation written by Michael Wheeler and published by Simon and Schuster. This book was released on 2013-10-08 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: Shedding new light on the improvisational nature of negotiation, explains how diplomats, deal-makers, and Hollywood producers apply their best practices to everyday transactions.

Seeing What Others Don't

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Author :
Publisher : PublicAffairs
ISBN 13 : 9781610392754
Total Pages : 304 pages
Book Rating : 4.3/5 (927 download)

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Book Synopsis Seeing What Others Don't by : Gary Klein

Download or read book Seeing What Others Don't written by Gary Klein and published by PublicAffairs. This book was released on 2013-06-25 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: The author takes his experience in academia, the military, and private industry and offers seminars on improving employee performance, defining improvement as a combination of fewer mistakes and more insightful decisions. Insights like Darwin's understanding of the way evolution actually works, and Watson and Crick's breakthrough discoveries about the structure of DNA can change the world. We also need insights into the everyday things that frustrate and confuse us so that we can more effectively solve problems and get things done. Yet we know very little about when, why, or how insights are formed or what blocks them. In Seeing What Others Don't, renowned cognitive psychologist Gary Klein unravels the mystery. Klein is a keen observer of people in their natural settings, scientists, businesspeople, firefighters, police officers, soldiers, family members, friends, himself, and uses a marvelous variety of stories to illuminate his research into what insights are and how they happen. Klein also dissects impediments to insight, such as when organizations claim to value employee creativity and to encourage breakthroughs but in reality block disruptive ideas and prioritize avoidance of mistakes. Or when information technology systems are “dumb by design” and block potential discoveries.

Like Home

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Author :
Publisher : Delacorte Press
ISBN 13 : 0593172604
Total Pages : 305 pages
Book Rating : 4.5/5 (931 download)

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Book Synopsis Like Home by : Louisa Onomé

Download or read book Like Home written by Louisa Onomé and published by Delacorte Press. This book was released on 2021-02-23 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fans of Netflix's On My Block and readers of Elizabeth Acevedo and Angie Thomas will love this debut novel about a girl whose life is turned upside down after one local act of vandalism throws both her relationships and neighborhood into turmoil. Chinelo, or Nelo as her best friend Kate calls her, is all about her neighborhood Ginger East. She loves its chill vibe, ride-or-die sense of community, and the memories she has growing up there with her friends. Ginger East isn't what it used to be though. After a deadly incident at the local arcade, most of her friends' families moved away. Kate, whose family owns the local corner store, is still there and as long as that stays constant, Nelo's good. When Kate's parent's store is vandalized and the vandal still at large, Nelo is shaken to her core. And then the police and the media get involved and more of the outside world descends upon Ginger East with promises to "fix the neighborhood." Suddenly, Nelo finds herself in the middle of a drama unfolding on a national scale. Worse yet, Kate is acting strange. She's pushing Nelo away at the exact moment they need each other most. Now Nelo's entire world is morphing into something she hates and she must figure out how to get things back on track or risk losing everything--and everyone--she loves.