Street-Level Bureaucracy

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Author :
Publisher : Russell Sage Foundation
ISBN 13 : 1610443624
Total Pages : 263 pages
Book Rating : 4.6/5 (14 download)

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Book Synopsis Street-Level Bureaucracy by : Michael Lipsky

Download or read book Street-Level Bureaucracy written by Michael Lipsky and published by Russell Sage Foundation. This book was released on 1983-06-29 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: Street-Level Bureaucracy is an insightful study of how public service workers, in effect, function as policy decision makers, as they wield their considerable discretion in the day-to-day implementation of public programs.

Research Handbook on Street-Level Bureaucracy

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Author :
Publisher : Edward Elgar Publishing
ISBN 13 : 1786437635
Total Pages : 552 pages
Book Rating : 4.7/5 (864 download)

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Book Synopsis Research Handbook on Street-Level Bureaucracy by : Peter Hupe

Download or read book Research Handbook on Street-Level Bureaucracy written by Peter Hupe and published by Edward Elgar Publishing. This book was released on 2019 with total page 552 pages. Available in PDF, EPUB and Kindle. Book excerpt: When the objectives of public policy programmes have been formulated and decided upon, implementation seems just a matter of following instructions. However, it is underway to the realization of those objectives that public policies get their final substance and form. Crucial is what happens in and around the encounter between public officials and individual citizens at the street level of government bureaucracy. This Research Handbook addresses the state of the art while providing a systematic exploration of the theoretical and methodological issues apparent in the study of street-level bureaucracy and how to deal with them.

Street-level Governments

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Author :
Publisher : Free Press
ISBN 13 :
Total Pages : 312 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Street-level Governments by : Robert K. Yin

Download or read book Street-level Governments written by Robert K. Yin and published by Free Press. This book was released on 1975 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Street-level Governments: Assessing Decentralization and Urban Services

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Author :
Publisher :
ISBN 13 :
Total Pages : 336 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Street-level Governments: Assessing Decentralization and Urban Services by : Robert K. Yin

Download or read book Street-level Governments: Assessing Decentralization and Urban Services written by Robert K. Yin and published by . This book was released on 1974 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Understanding Street-Level Bureaucracy

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Author :
Publisher : Policy Press
ISBN 13 : 1447313267
Total Pages : 404 pages
Book Rating : 4.4/5 (473 download)

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Book Synopsis Understanding Street-Level Bureaucracy by : Peter L. Hupe

Download or read book Understanding Street-Level Bureaucracy written by Peter L. Hupe and published by Policy Press. This book was released on 2015-07 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book draws together internationally acclaimed scholars from across the world to address the roles of public officials whose jobs involve dealing directly with the public. Covering a broad range of jobs, including the delivery of benefits and services, the regulation of social and economic behavior, and the expression and maintenance of public values, the book presents in-depth discussions of different approaches, the possibilities for discretionary autonomy, and directions for further research in the field.

When the State Meets the Street

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Author :
Publisher : Harvard University Press
ISBN 13 : 0674545540
Total Pages : 353 pages
Book Rating : 4.6/5 (745 download)

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Book Synopsis When the State Meets the Street by : Bernardo Zacka

Download or read book When the State Meets the Street written by Bernardo Zacka and published by Harvard University Press. This book was released on 2017-09-18 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: Street level discretion -- Three pathologies: the indifferent, the enforcer, and the caregiver -- A gymnastics of the self: coping with the everyday pressures of street-level work -- When the rules run out: informal taxonomies and peer-level accountability -- Impossible situations: on the breakdown of moral integrity at the frontlines of public service

Managerial Discretion in Government Decision Making

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Publisher : Jones & Bartlett Learning
ISBN 13 : 9780763746568
Total Pages : 206 pages
Book Rating : 4.7/5 (465 download)

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Book Synopsis Managerial Discretion in Government Decision Making by : Jacqueline Vaughn

Download or read book Managerial Discretion in Government Decision Making written by Jacqueline Vaughn and published by Jones & Bartlett Learning. This book was released on 2007 with total page 206 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managerial Discretion In Government Decision Making: Beyond The Street Level Provides A Comprehensive Discussion Of Managerial And Executive Discretion At All Levels Of Government. Beginning With A Discussion Of Moving Beyond Street-Level Discourse, This Book Sets The Stage For Studying Managerial Discretion. It Examines Aspects Of Expertise In Discretionary Decision Making At The Federal Level, Including Several Case Examples To Account For The Wide Usage Of Executive Orders In Managerial Positions, And Examines The Formal Roles Of Managers At State Government Levels, While Highlighting The Variations Among State Managers In Their Usage Of Discretion, With Examples Of State Managers With Too Much Discretion. Next The Book Identifies Key Aspects Of Managerial Discretion In Local Governments, Including Information On The Applicability Of Discretion In School Districts And Its Implications In Decision Making, Discusses The Myriad Ways In Which Managers In Local Jurisdictions Either Individually Or Collectively Make Decisions Within The Parameters Of State Laws, Board Regulations, And/Or Council Ordinances, And Concludes With A Discussion Of How Much Discretion Managers Should Have And Dangers Inherent In Providing Managers With Too Much Discretion, And Reinforces The Discourses On Accountability In Public Organizations.

Street-level Governments, Assessing Decentralization and Urban Services

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Author :
Publisher :
ISBN 13 :
Total Pages : 311 pages
Book Rating : 4.:/5 (167 download)

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Book Synopsis Street-level Governments, Assessing Decentralization and Urban Services by : Douglas Yates

Download or read book Street-level Governments, Assessing Decentralization and Urban Services written by Douglas Yates and published by . This book was released on 1974 with total page 311 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Street-level Governments: Assessing Decentralization and Urban Services

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Author :
Publisher :
ISBN 13 :
Total Pages : 27 pages
Book Rating : 4.:/5 (129 download)

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Book Synopsis Street-level Governments: Assessing Decentralization and Urban Services by : Robert K. Yin

Download or read book Street-level Governments: Assessing Decentralization and Urban Services written by Robert K. Yin and published by . This book was released on 1974 with total page 27 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Understanding Street-Level Bureaucracy

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Author :
Publisher : Policy Press
ISBN 13 : 1447313275
Total Pages : 404 pages
Book Rating : 4.4/5 (473 download)

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Book Synopsis Understanding Street-Level Bureaucracy by : Hupe, Peter

Download or read book Understanding Street-Level Bureaucracy written by Hupe, Peter and published by Policy Press. This book was released on 2016-07-06 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book draws together internationally acclaimed scholars from across the world to address the roles of public officials whose jobs involve dealing directly with the public. Covering a broad range of jobs, including the delivery of benefits and services, the regulation of social and economic behavior, and the expression and maintenance of public values, the book presents in-depth discussions of different approaches, the possibilities for discretionary autonomy, and directions for further research in the field.

Work and the Welfare State

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Author :
Publisher : Georgetown University Press
ISBN 13 : 1626160015
Total Pages : 336 pages
Book Rating : 4.6/5 (261 download)

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Book Synopsis Work and the Welfare State by : Evelyn Z. Brodkin

Download or read book Work and the Welfare State written by Evelyn Z. Brodkin and published by Georgetown University Press. This book was released on 2013-10-01 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: Work and the Welfare State places street-level organizations at the analytic center of welfare-state politics, policy, and management. This volume offers a critical examination of efforts to change the welfare state to a workfare state by looking at on-the-ground issues in six countries: the US, UK, Australia, Denmark, Germany, and the Netherlands. An international group of scholars contribute organizational studies that shed new light on old debates about policies of workfare and activation. Peeling back the political rhetoric and technical policy jargon, these studies investigate what really goes on in the name of workfare and activation policies and what that means for the poor, unemployed, and marginalized populations subject to these policies. By adopting a street-level approach to welfare state research, Work and the Welfare State reveals the critical, yet largely hidden, role of governance and management reforms in the evolution of the global workfare project. It shows how these reforms have altered organizational arrangements and practices to emphasize workfare’s harsher regulatory features and undermine its potentially enabling ones. As a major contribution to expanding the conceptualization of how organizations matter to policy and political transformation, this book will be of special interest to all public management and public policy scholars and students.

People Processing

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Author :
Publisher : Great Source Education Group
ISBN 13 :
Total Pages : 200 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis People Processing by : Jeffrey Manditch Prottas

Download or read book People Processing written by Jeffrey Manditch Prottas and published by Great Source Education Group. This book was released on 1979 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Street-Level Bureaucracy, 30th Anniversary Edition

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Author :
Publisher : Russell Sage Foundation
ISBN 13 : 1610446631
Total Pages : 300 pages
Book Rating : 4.6/5 (14 download)

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Book Synopsis Street-Level Bureaucracy, 30th Anniversary Edition by : Michael Lipsky

Download or read book Street-Level Bureaucracy, 30th Anniversary Edition written by Michael Lipsky and published by Russell Sage Foundation. This book was released on 2010-04-08 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: First published in 1980, Street-Level Bureaucracy received critical acclaim for its insightful study of how public service workers, in effect, function as policy decision makers, as they wield their considerable discretion in the day-to-day implementation of public programs. Three decades later, the need to bolster the availability and effectiveness of healthcare, social services, education, and law enforcement is as urgent as ever. In this thirtieth anniversary expanded edition, Michael Lipsky revisits the territory he mapped out in the first edition to reflect on significant policy developments over the last several decades. Despite the difficulties of managing these front-line workers, he shows how street-level bureaucracies can be and regularly are brought into line with public purposes. Street-level bureaucrats—from teachers and police officers to social workers and legal-aid lawyers—interact directly with the public and so represent the frontlines of government policy. In Street-Level Bureaucracy, Lipsky argues that these relatively low-level public service employees labor under huge caseloads, ambiguous agency goals, and inadequate resources. When combined with substantial discretionary authority and the requirement to interpret policy on a case-by-case basis, the difference between government policy in theory and policy in practice can be substantial and troubling. The core dilemma of street-level bureaucrats is that they are supposed to help people or make decisions about them on the basis of individual cases, yet the structure of their jobs makes this impossible. Instead, they are forced to adopt practices such as rationing resources, screening applicants for qualities their organizations favor, "rubberstamping" applications, and routinizing client interactions by imposing the uniformities of mass processing on situations requiring human responsiveness. Occasionally, such strategies work out in favor of the client. But the cumulative effect of street-level decisions made on the basis of routines and simplifications about clients can reroute the intended direction of policy, undermining citizens' expectations of evenhanded treatment. This seminal, award-winning study tells a cautionary tale of how decisions made by overburdened workers translate into ad-hoc policy adaptations that impact peoples' lives and life opportunities. Lipsky maintains, however, that these problems are not insurmountable. Over the years, public managers have developed ways to bring street-level performance more in line with agency goals. This expanded edition of Street-Level Bureaucracy underscores that, despite its challenging nature, street-level work can be made to conform to higher expectations of public service.

How Management Matters

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Author :
Publisher :
ISBN 13 : 9781589010413
Total Pages : 190 pages
Book Rating : 4.0/5 (14 download)

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Book Synopsis How Management Matters by : Norma Riccucci

Download or read book How Management Matters written by Norma Riccucci and published by . This book was released on 2005 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: Both "bureaucracy" and "bureaucrats" have taken on a pejorative hue over the years, but does the problem lie with those on the "street-level" -- those organizations and people the public deals with directly -- or is it in how they are managed? Norma Riccucci knows that management matters, and she addresses a critical gap in the understanding of public policy by uniquely focusing on the effects of public management on street-level bureaucrats. How Management Matters examines not only how but where public management matters in government organizations. Looking at the 1996 welfare reform law (the Personal Responsibility and Work Opportunity Reconciliation Act, or PRWORA), Riccucci examines the law's effectiveness in changing the work functions and behaviors of street-level welfare workers from the role of simply determining eligibility of clients to actually helping their clients find work. She investigates the significant role of these workers in the implementation of welfare reform, the role of public management in changing the system of welfare under the reform law, and management's impact on results -- in this case ensuring the delivery of welfare benefits and services to eligible clients. Over a period of two years, Riccucci traveled specifically to eleven different cities, and from interviews and a large national survey, she gathered quantitative results from cities in such states as New York, Texas, Michigan, and Georgia, that were selected because of their range of policies, administrative structures, and political cultures. General welfare data for all fifty states is included in this rigorous analysis, demonstrating to all with an interest in any field of public administration or public policy that management does indeed matter.

Inspectors and Enforcement at the Front Line of Government

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Author :
Publisher : Springer
ISBN 13 : 3030040585
Total Pages : 270 pages
Book Rating : 4.0/5 (3 download)

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Book Synopsis Inspectors and Enforcement at the Front Line of Government by : Steven Van de Walle

Download or read book Inspectors and Enforcement at the Front Line of Government written by Steven Van de Walle and published by Springer. This book was released on 2018-12-29 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the social dynamics of the interaction between inspectors and their inspectees in the public sector. Government inspectors have a crucial role in enforcing rules and standards. The role of inspectors has changed. Their task is no longer to merely inspect and enforce, but also to educate, to negotiate, and to make compromises. Their decisions come about as a result of an interaction with inspectees: Do I punish or do I let go? Do I negotiate or do I issue a fine? Do I believe what this inspectee is telling me? Using insights from public administration, regulation and sociology, this book looks at the daily work of a diverse group of inspectors such as tax inspectors, veterinary inspectors, school inspectors, environmental inspectors or health inspectors.

Strong Towns

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Publisher : John Wiley & Sons
ISBN 13 : 1119564816
Total Pages : 262 pages
Book Rating : 4.1/5 (195 download)

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Book Synopsis Strong Towns by : Charles L. Marohn, Jr.

Download or read book Strong Towns written by Charles L. Marohn, Jr. and published by John Wiley & Sons. This book was released on 2019-10-01 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: A new way forward for sustainable quality of life in cities of all sizes Strong Towns: A Bottom-Up Revolution to Build American Prosperity is a book of forward-thinking ideas that breaks with modern wisdom to present a new vision of urban development in the United States. Presenting the foundational ideas of the Strong Towns movement he co-founded, Charles Marohn explains why cities of all sizes continue to struggle to meet their basic needs, and reveals the new paradigm that can solve this longstanding problem. Inside, you’ll learn why inducing growth and development has been the conventional response to urban financial struggles—and why it just doesn’t work. New development and high-risk investing don’t generate enough wealth to support itself, and cities continue to struggle. Read this book to find out how cities large and small can focus on bottom-up investments to minimize risk and maximize their ability to strengthen the community financially and improve citizens’ quality of life. Develop in-depth knowledge of the underlying logic behind the “traditional” search for never-ending urban growth Learn practical solutions for ameliorating financial struggles through low-risk investment and a grassroots focus Gain insights and tools that can stop the vicious cycle of budget shortfalls and unexpected downturns Become a part of the Strong Towns revolution by shifting the focus away from top-down growth toward rebuilding American prosperity Strong Towns acknowledges that there is a problem with the American approach to growth and shows community leaders a new way forward. The Strong Towns response is a revolution in how we assemble the places we live.

Bureaucracy

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Author :
Publisher : Hachette UK
ISBN 13 : 1541646258
Total Pages : 464 pages
Book Rating : 4.5/5 (416 download)

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Book Synopsis Bureaucracy by : James Q. Wilson

Download or read book Bureaucracy written by James Q. Wilson and published by Hachette UK. This book was released on 2019-08-13 with total page 464 pages. Available in PDF, EPUB and Kindle. Book excerpt: The classic book on the way American government agencies work and how they can be made to work better -- the "masterwork" of political scientist James Q. Wilson (The Economist) In Bureaucracy, the distinguished scholar James Q. Wilson examines a wide range of bureaucracies, including the US Army, the FBI, the CIA, the FCC, and the Social Security Administration, providing the first comprehensive, in-depth analysis of what government agencies do, why they operate the way they do, and how they might become more responsible and effective. It is the essential guide to understanding how American government works.