Solving People Problems At Work

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Solving the People Problem

Author : Brett M Cooper
Publisher : Lioncrest Publishing
ISBN 13 : 9781544508368
Total Pages : 232 pages
Book Rating : 4.5/5 (83 download)

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Book Synopsis Solving the People Problem by : Brett M Cooper

Download or read book Solving the People Problem written by Brett M Cooper and published by Lioncrest Publishing. This book was released on 2020-09-07 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you work with anyone who thinks or acts differently than you? Would you like to have a better understanding of why they think and act the way they do? Would you like to learn how to create healthier and more productive relationships with your coworkers, including colleagues, direct reports, and even your boss? If you answered "yes" to any of these questions, then Solving the People Problem is the book for you. How well you interact with coworkers has an outsized impact on your career success. When you understand why your colleagues act and react the way they do, it's easy to avoid common distractions such as gossip, backstabbing, and miscommunication-distractions that result in decreased productivity, lost profits, and countless hours of personal frustration. Solving the People Problem walks you through every aspect of DISC-EQ, the language you need to understand and capitalize on the personality differences of the people around you. This book will develop your self-awareness and emotional intelligence, enabling you to become a driving force for team cohesion, effectiveness, and productivity within your organization. After buying the book, visit SolvingThePeopleProblem.com for your free bonus download. Just click the "Bonus Download" link at SolvingThePeopleProblem.com, complete the form, and enter your Amazon order number. Your free bonus will be emailed to you right away.

Solving People Problems at Work

Author : Steve Ventura
Publisher : The Walk The Talk Company
ISBN 13 : 9781935537717
Total Pages : 36 pages
Book Rating : 4.5/5 (377 download)

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Book Synopsis Solving People Problems at Work by : Steve Ventura

Download or read book Solving People Problems at Work written by Steve Ventura and published by The Walk The Talk Company. This book was released on 2010-04-15 with total page 36 pages. Available in PDF, EPUB and Kindle. Book excerpt:

What's Your Problem?

Author : Thomas Wedell-Wedellsborg
Publisher : Harvard Business Press
ISBN 13 : 1633697231
Total Pages : 327 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis What's Your Problem? by : Thomas Wedell-Wedellsborg

Download or read book What's Your Problem? written by Thomas Wedell-Wedellsborg and published by Harvard Business Press. This book was released on 2020-03-17 with total page 327 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The author makes a compelling case that we often start solving a problem before thinking deeply about whether we are solving the right problem. If you want the superpower of solving better problems, read this book." -- Eric Schmidt, former CEO, Google Are you solving the right problems? Have you or your colleagues ever worked hard on something, only to find out you were focusing on the wrong problem entirely? Most people have. In a survey, 85 percent of companies said they often struggle to solve the right problems. The consequences are severe: Leaders fight the wrong strategic battles. Teams spend their energy on low-impact work. Startups build products that nobody wants. Organizations implement "solutions" that somehow make things worse, not better. Everywhere you look, the waste is staggering. As Peter Drucker pointed out, there's nothing more dangerous than the right answer to the wrong question. There is a way to do better. The key is reframing, a crucial, underutilized skill that you can master with the help of this book. Using real-world stories and unforgettable examples like "the slow elevator problem," author Thomas Wedell-Wedellsborg offers a simple, three-step method - Frame, Reframe, Move Forward - that anyone can use to start solving the right problems. Reframing is not difficult to learn. It can be used on everyday challenges and on the biggest, trickiest problems you face. In this visually engaging, deeply researched book, you’ll learn from leaders at large companies, from entrepreneurs, consultants, nonprofit leaders, and many other breakthrough thinkers. It's time for everyone to stop barking up the wrong trees. Teach yourself and your team to reframe, and growth and success will follow.

People Solve Problems

Author : Jamie Flinchbaugh
Publisher : Old Dutch Group
ISBN 13 : 9781737676119
Total Pages : 254 pages
Book Rating : 4.6/5 (761 download)

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Book Synopsis People Solve Problems by : Jamie Flinchbaugh

Download or read book People Solve Problems written by Jamie Flinchbaugh and published by Old Dutch Group. This book was released on 2021-10-26 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every person in every function of every organization is involved in solving problems. They show up in your email inbox, in meetings, in your own work. They are strategic and tactical, mundane and breakthrough, easy and difficult. Most organizations want to, and need to, improve their people's problem-solving efforts, and so they offer them tools, templates, and training. Yet this is not where the leverage for impact is found. People Solve Problems: The Power of Every Person, Every Day, Every Problem explores the real leverage to improve your problem solving. In the first section of the book, we explore the problem with problem solving, including both the value and limits of tools and templates. We also explore the marriage of problem solving and standards. Building on that start, People Solve Problems is built on four primary domains. After setting up the challenge, we start by exploring People-Centered Capabilities. These capabilities are tool agnostic, equally applicable to any chosen problem-solving method or no method at all. This includes a wide range of capabilities from creating problem statements to integrating intuition into problem solving. Next, we cover Problem-Solving Culture. These chapters outline the culture needed in the organization or the personal behaviors you must master to be successful in problem solving. The behaviors explored range from deliberately learning through problem solving to building transparency, vulnerability, and trust. In the third section, we dive into Success through Coaching. Problem solving is unlike other practices, training is incredibly insufficient, and coaching is the major driver of success. This section addresses the why, who, when, where, and of course the important how of coaching. Finally, we explore the Role of the Leader, whether the CEO or a team leader, in building an environment where problem solving can thrive. The leader must be the architect of their problem-solving systems, a shaper of culture, and a framer of problems. Problem-solving effectiveness is critical to success for both the problems you already know about and those you have not yet experienced. People Solve Problems will you help you, and those you lead, to be more effective now and in the future.

Dealing with People Problems at Work

Author : Stephen Palmer
Publisher : McGraw-Hill Companies
ISBN 13 : 9780077091774
Total Pages : 201 pages
Book Rating : 4.0/5 (917 download)

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Book Synopsis Dealing with People Problems at Work by : Stephen Palmer

Download or read book Dealing with People Problems at Work written by Stephen Palmer and published by McGraw-Hill Companies. This book was released on 1996 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: A look at how to best to tackle people problems at work - appropriate for any situation where people work together. The book is aimed at anyone who routinely deals with people problems, and is flexible and honest enough to use these applications on themselves as well as colleagues. This book is about positive action, setting the scene by providing a definitive selection of problem-solving skills, such as tools for dealing with problems you might create for others, and aiming to help staff deal with their own problems. It provides clarification on what is termed as a people problem and what is meant by dealing with an issue. Divided into three parts, Part One examines basic skills and ideas for problem solving, reviews current problem strategies and discusses people's experiences and reactions to work-related situations. Part Two reflects the framework for a problem-solving interview and the range of skills required, and Part Three features wider issues that may arise in the organizational context and also refinements to problem-solving.

Practical Problem-Solving Skills in the Workplace

Author : Judith Combes Taylor Ph.D.
Publisher : AMACOM Div American Mgmt Assn
ISBN 13 : 0761215441
Total Pages : 241 pages
Book Rating : 4.7/5 (612 download)

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Book Synopsis Practical Problem-Solving Skills in the Workplace by : Judith Combes Taylor Ph.D.

Download or read book Practical Problem-Solving Skills in the Workplace written by Judith Combes Taylor Ph.D. and published by AMACOM Div American Mgmt Assn. This book was released on 1994-02-18 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: Problem-solving skills to identify and resolve work-related problems and improve job performance. With the increasing emphasis on initiative in the workplace, it‘s essential to know how to recognize, define, and analyze problems and then develop workable solutions to correct them. This book provides all the skills needed to achieve this, including a problem-solving tree. Readers will learn how to: • Evaluate your own problem-solving strengths and weaknesses • Use problem-solving skills to identify and resolve work-related problems and improve your job performance • Track the steps you need to solve work-related problems with the Problem-Solving Tree. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com.

Hitchhiker's Guide to Lean

Author : Jamie Flinchbaugh
Publisher : Society of Manufacturing Engineers
ISBN 13 : 0872638316
Total Pages : 218 pages
Book Rating : 4.8/5 (726 download)

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Book Synopsis Hitchhiker's Guide to Lean by : Jamie Flinchbaugh

Download or read book Hitchhiker's Guide to Lean written by Jamie Flinchbaugh and published by Society of Manufacturing Engineers. This book was released on 2006 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hitchhikers do not travel a fixed path. They intentionally wander so they can learn and grow along the way. Embarking on the lean journey is similar; there are many roads on which to wander and no single one is right for all. This title concludes with interviews of lean practitioners on the front lines of change at Chrysler, DTE Energy, and Nemak.

Problem Solving 101

Author : Ken Watanabe
Publisher : Penguin
ISBN 13 : 1101029188
Total Pages : 130 pages
Book Rating : 4.1/5 (1 download)

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Book Synopsis Problem Solving 101 by : Ken Watanabe

Download or read book Problem Solving 101 written by Ken Watanabe and published by Penguin. This book was released on 2009-03-05 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: The fun and simple problem-solving guide that took Japan by storm Ken Watanabe originally wrote Problem Solving 101 for Japanese schoolchildren. His goal was to help shift the focus in Japanese education from memorization to critical thinking, by adapting some of the techniques he had learned as an elite McKinsey consultant. He was amazed to discover that adults were hungry for his fun and easy guide to problem solving and decision making. The book became a surprise Japanese bestseller, with more than 370,000 in print after six months. Now American businesspeople can also use it to master some powerful skills. Watanabe uses sample scenarios to illustrate his techniques, which include logic trees and matrixes. A rock band figures out how to drive up concert attendance. An aspiring animator budgets for a new computer purchase. Students decide which high school they will attend. Illustrated with diagrams and quirky drawings, the book is simple enough for a middleschooler to understand but sophisticated enough for business leaders to apply to their most challenging problems.

Creativity and Problem Solving at Work

Author : Tudor Rickards
Publisher : Gower Publishing, Ltd.
ISBN 13 : 9780566079610
Total Pages : 244 pages
Book Rating : 4.0/5 (796 download)

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Book Synopsis Creativity and Problem Solving at Work by : Tudor Rickards

Download or read book Creativity and Problem Solving at Work written by Tudor Rickards and published by Gower Publishing, Ltd.. This book was released on 1997 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: Creativity is not a rare talent. On the contrary, argues Tudor Rickards in this book, most people have the capacity to be creative but their potential is often untapped. Creativity at the workplace can be seen as a process of escaping from constraints, some of them self-imposed and some produced by an organizational climate unsympathetic to new thinking.

Collaborative Problem Solving

Author : Chris J. Shannon
Publisher :
ISBN 13 : 9780367557584
Total Pages : 170 pages
Book Rating : 4.5/5 (575 download)

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Book Synopsis Collaborative Problem Solving by : Chris J. Shannon

Download or read book Collaborative Problem Solving written by Chris J. Shannon and published by . This book was released on 2021 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing on knowledge from process improvement, organization theory, human resource management, change management, occupational health and safety and other fields, the book is a practical, easy-to-read guide to problem solving. Illustrated with a series of short case studies, this book provides an integrated approach to problem solving in the workplace. Collaborative Problem Solving at Work walks through the steps in the problem solving process, introducing dozens of tools, techniques, and concepts to use throughout. Chris J Shannon describes the behaviours to practice which are most conducive to creating a positive problem-solving culture based in curiosity, collaboration, and evidence-based thinking. This book explains why successful problem solving is a collaborative process and provides tools and techniques for responding to other people's behaviour when designing and implementing solutions. Offering practical advice on problem-solving in an easy-to-understand way, this book is aimed at people working in office environments, service industries, and knowledge organizations, enabling them to feel confident in applying the knowledge from the book in their own workplace.

Courageous Cultures

Author : Karin Hurt
Publisher : HarperCollins Leadership
ISBN 13 : 140021954X
Total Pages : 224 pages
Book Rating : 4.4/5 (2 download)

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Book Synopsis Courageous Cultures by : Karin Hurt

Download or read book Courageous Cultures written by Karin Hurt and published by HarperCollins Leadership. This book was released on 2020-07-28 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: From executives complaining that their teams don’t contribute ideas to employees giving up because their input isn’t valued--company culture is the culprit. Courageous Cultures provides a road map to build a high-performance, high-engagement culture around sharing ideas, solving problems, and rewarding contributions from all levels. Many leaders are convinced they have an open environment that encourages employees to speak up and are shocked when they learn that employees are holding back. Employees have ideas and want to be heard. Leadership wants to hear them. Too often, however, employees and leaders both feel that no one cares about making things better. The disconnect typically only widens over time, with both sides becoming more firmly entrenched in their viewpoints. Becoming a courageous culture means building teams of microinnovators, problem solvers, and customer advocates working together. In our world of rapid change, a courageous culture is your competitive advantage. It ensures that your company is “sticky” for both customers and employees. In Courageous Cultures, you’ll learn practical tools that help you: Learn the difference between microinnovators, problem solvers, and customer advocates and how they work together. See how the latest research conducted by the authors confirms why organizations struggle when it comes to creating strong cultures where employees are encouraged to contribute their best thinking. Learn proven models and tools that leaders can apply throughout all levels of the organization, to reengage and motivate employees. Understand best practices from companies around the world and learn how to apply these strategies and techniques in your own organization. This book provides you with the practical tools to uncover, leverage, and scale the best ideas from every level of your organization.

Winning Well

Author : Karin Hurt
Publisher : HarperChristian + ORM
ISBN 13 : 0814437265
Total Pages : 298 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis Winning Well by : Karin Hurt

Download or read book Winning Well written by Karin Hurt and published by HarperChristian + ORM. This book was released on 2016-04-15 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: To succeed in today’s hypercompetitive economy, managers must master creating a productive work environment for employees while still making numbers. Tense, overextended workplaces force managers to choose between results and relationships. Executives set aggressive goals, so managers drive their teams to deliver, resulting in burnout. Or, employees seek connection and support, so managers focus on relationships and fail to make the numbers. However, managers need to achieve both. In Winning Well, managers will learn how to: Stamp out the corrosive win-at-all-costs mentality Focus on the game, not just the score Reinforce behaviors that produce results Sustain energy and momentum Be the leader people want to work for To prevent burnout and disengagement, while still achieving the necessary success for the company, managers must learn how to get their employees productive while creating an environment that makes them want to produce even more. Winning Well offers a quick, practical action plan for making the workplace productive, rewarding, and even fun.

Solving Public Problems

Author : Beth Simone Noveck
Publisher : Yale University Press
ISBN 13 : 030023015X
Total Pages : 449 pages
Book Rating : 4.3/5 (2 download)

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Book Synopsis Solving Public Problems by : Beth Simone Noveck

Download or read book Solving Public Problems written by Beth Simone Noveck and published by Yale University Press. This book was released on 2021-06-22 with total page 449 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to take advantage of technology, data, and the collective wisdom in our communities to design powerful solutions to contemporary problems The challenges societies face today, from inequality to climate change to systemic racism, cannot be solved with yesterday's toolkit. Solving Public Problems shows how readers can take advantage of digital technology, data, and the collective wisdom of our communities to design and deliver powerful solutions to contemporary problems. Offering a radical rethinking of the role of the public servant and the skills of the public workforce, this book is about the vast gap between failing public institutions and the huge number of public entrepreneurs doing extraordinary things--and how to close that gap. Drawing on lessons learned from decades of advising global leaders and from original interviews and surveys of thousands of public problem solvers, Beth Simone Noveck provides a practical guide for public servants, community leaders, students, and activists to become more effective, equitable, and inclusive leaders and repair our troubled, twenty-first-century world.

Collaborative Problem Solving

Author : Chris J. Shannon
Publisher : Routledge
ISBN 13 : 1000389456
Total Pages : 160 pages
Book Rating : 4.0/5 (3 download)

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Book Synopsis Collaborative Problem Solving by : Chris J. Shannon

Download or read book Collaborative Problem Solving written by Chris J. Shannon and published by Routledge. This book was released on 2021-06-22 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing on knowledge from process improvement, organisation theory, human resource management, change management, occupational health and safety, and other fields, the book is a practical, easy-to-read guide to problem solving. Illustrated with a series of short case studies, this book provides an integrated approach to problem solving in the workplace. Collaborative Problem Solving walks through the steps in the problem solving process, introducing dozens of tools, techniques, and concepts to use throughout. Chris J. Shannon describes the behaviours to practice which are most conducive to creating a positive problem solving culture based on curiosity, collaboration, and evidence-based thinking. This book explains why successful problem solving is a collaborative process and provides tools and techniques for responding to other people’s behaviour when designing and implementing solutions. Offering practical advice on problem solving in an easy-to-understand way, this book is aimed at people working in office environments, service industries, and knowledge organisations, enabling them to feel confident in applying the knowledge from the book in their own workplace.

Reinforcements

Author : Heidi Grant
Publisher : Harvard Business Press
ISBN 13 : 1633692361
Total Pages : 208 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis Reinforcements by : Heidi Grant

Download or read book Reinforcements written by Heidi Grant and published by Harvard Business Press. This book was released on 2018-06-12 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Humans have a natural instinct to help others. Imagine walking up to a stranger on the subway and asking them for their seat. What about asking a random person on the street if you could borrow their phone? If the idea makes you squeamish, you're not alone--social psychologists have found that doing these very things makes most of us almost unbearably uncomfortable. But here's the funny thing: even though we hate to ask for help, most people are wired to be helpful. And that's a good thing, because every day in the modern, uber-collaborative workplace, we all need to know when and how to call in the cavalry. However, asking people for help isn't intuitive; in fact, a lot of our instincts are wrong. As a result, we do a poor job of calling in the reinforcements we need, leaving confused or even offended colleagues in our wake. This pragmatic book explains how to get it right. With humor, insight, and engaging storytelling, Heidi Grant, PhD, describes how to elicit helpful behavior from your friends, family, and colleagues--in a way that leaves them feeling genuinely happy to lend a hand. Whether you're a first-time manager or a seasoned leader, getting people to pitch in is what leadership is. Fortunately, people have a natural instinct to help other human beings; you just need to know how to channel this urge into what it is you specifically need them to do. It's not manipulation. It's just management.

Upstream

Author : Dan Heath
Publisher : Simon and Schuster
ISBN 13 : 1982134747
Total Pages : 320 pages
Book Rating : 4.9/5 (821 download)

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Book Synopsis Upstream by : Dan Heath

Download or read book Upstream written by Dan Heath and published by Simon and Schuster. This book was released on 2020-03-03 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: Wall Street Journal Bestseller New York Times bestselling author Dan Heath explores how to prevent problems before they happen, drawing on insights from hundreds of interviews with unconventional problem solvers. So often in life, we get stuck in a cycle of response. We put out fires. We deal with emergencies. We stay downstream, handling one problem after another, but we never make our way upstream to fix the systems that caused the problems. Cops chase robbers, doctors treat patients with chronic illnesses, and call-center reps address customer complaints. But many crimes, chronic illnesses, and customer complaints are preventable. So why do our efforts skew so heavily toward reaction rather than prevention? Upstream probes the psychological forces that push us downstream—including “problem blindness,” which can leave us oblivious to serious problems in our midst. And Heath introduces us to the thinkers who have overcome these obstacles and scored massive victories by switching to an upstream mindset. One online travel website prevented twenty million customer service calls every year by making some simple tweaks to its booking system. A major urban school district cut its dropout rate in half after it figured out that it could predict which students would drop out—as early as the ninth grade. A European nation almost eliminated teenage alcohol and drug abuse by deliberately changing the nation’s culture. And one EMS system accelerated the emergency-response time of its ambulances by using data to predict where 911 calls would emerge—and forward-deploying its ambulances to stand by in those areas. Upstream delivers practical solutions for preventing problems rather than reacting to them. How many problems in our lives and in society are we tolerating simply because we’ve forgotten that we can fix them?

Six Simple Rules

Author : Yves Morieux
Publisher : Harvard Business Review Press
ISBN 13 : 1422190560
Total Pages : 256 pages
Book Rating : 4.4/5 (221 download)

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Book Synopsis Six Simple Rules by : Yves Morieux

Download or read book Six Simple Rules written by Yves Morieux and published by Harvard Business Review Press. This book was released on 2014-03-11 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: New tools for managing complexity Does your organization manage complexity by making things more complicated? If so, you are not alone. According to The Boston Consulting Group’s fascinating Complexity Index, business complexity has increased sixfold during the past sixty years. And, all the while, organizational complicatedness—that is, the number of structures, processes, committees, decision-making forums, and systems—has increased by a whopping factor of thirty-five. In their attempt to respond to the increasingly complex performance requirements they face, company leaders have created an organizational labyrinth that makes it more and more difficult to improve productivity and to pursue innovation. It also disengages and demotivates the workforce. Clearly it’s time for leaders to stop trying to manage complexity with their traditional tools and instead better leverage employees' intelligence. This book shows you how and explains the implications for designing and leading organizations. The way to manage complexity, the authors argue, is neither with the hard solutions of another era nor with the soft solutions—such as team building and feel-good “people initiatives”—that often follow in their wake. Based on social sciences (notably economics, game theory, and organizational sociology) and The Boston Consulting Group’s work with more than five hundred companies in more than forty countries and in various industries, authors Yves Morieux and Peter Tollman recommend six simple rules to manage complexity without getting complicated. Showing why the rules work and how to put them into practice, Morieux and Tollman give managers a much-needed tool to reinvigorate people in the face of seemingly endless complexity. Included are detailed examples from companies that have achieved a multiplicative effect on performance by using them. It’s time to manage complexity better. Employ these six simple rules to foster autonomy and cooperation and to effectively handle business complexity. As a result, you will improve productivity, innovate more, reengage your workforce, and seize opportunities to create competitive advantage.