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Book Synopsis Smart Services Summit by : Shaun West
Download or read book Smart Services Summit written by Shaun West and published by Springer Nature. This book was released on with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Smart Service Management by : Maria Maleshkova
Download or read book Smart Service Management written by Maria Maleshkova and published by Springer Nature. This book was released on 2021-01-26 with total page 227 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents the main theoretical foundations behind smart services as well as specific guidelines and practically proven methods on how to design them. Furthermore, it gives an overview of the possible implementation architectures and shows how the designed smart services can be realized with specific technologies. Finally, it provides four specific use cases that show how smart services have been realized in practice and what impact they have within the businesses. The first part of the book defines the basic concepts and aims to establish a shared understanding of terms, such as smart services, service systems, smart service systems or cyber-physical systems. On this basis, it provides an analysis of existing work and includes insights on how an organization incorporating smart services could enhance and adjust their management and business processes. The second part on the design of smart services elaborates on what constitutes a successful smart service and describes experiences in the area of interdisciplinary teams, strategic partnerships, the overall service systems and the common data basis. In the third part, technical reference architectures are presented in detail, encompassing topics on the design of digital twins in cyber physical systems, the communication between entities and sensors in the age of Industry 4.0 as well as data management and integration. The fourth part then highlights a number of analytical possibilities that can be realized and that can constitute or be part of smart services, including machine learning and artificial intelligence methods. Finally, the applicability of the introduced design and development method is demonstrated by considering specific real-world use cases. These include services in the industrial and mobility sector, which were developed in direct cooperation with industry partners. The main target audience of this book is industry-focused readers, especially practitioners from industry, who are involved in supporting and managing digital business. These include professionals working in business development, product management, strategy, and development, ranging from middle management to Chief Digital Officers. It conveys all the basics needed for developing smart services and successfully placing them on the market by explaining technical aspects as well as showcasing practical use cases.
Book Synopsis Smart Services Summit by : Jürg Meierhofer
Download or read book Smart Services Summit written by Jürg Meierhofer and published by Springer Nature. This book was released on 2023-08-29 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents up-to-date descriptions of smart services innovations in industry, supported by new scientific approaches. It summarizes the outcomes of the fourth Smart Services Summit, held in Zurich in October 2022, which primarily focused on how smart services can promote sustainability. As smart services accelerate, new technologies can be leveraged to create new value propositions and business models that deliver tangible sustainability outcomes. This book addresses social, economic and environmental aspects of sustainability in connection with new technologies. It includes contributions on how the quality and value of services are affected by digital technologies, how collaboration affects shared value creation, and how organizations can be enabled to drive digital value creation. Given its scope, the book represents an indispensable guide for practitioners and advanced students alike.
Book Synopsis Smart Machines and Service Work by : Jason E. Smith
Download or read book Smart Machines and Service Work written by Jason E. Smith and published by Reaktion Books. This book was released on 2020-12-23 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: In recent decades digital devices have reshaped daily life, while tech companies’ stock prices have thrust them to the forefront of the business world. In this rapid, global development, the promise of a new machine age has been accompanied by worries about accelerated joblessness thanks to new forms of automation. Jason E. Smith looks behind the techno-hype to lay out the realities of a period of economic slowdown and expanding debt: low growth rates and an increase of labor-intensive jobs at the bottom of the service sector. He shows how increasing inequality and poor working conditions have led to new forms of workers’ struggles. Ours is less an age of automation, Smith contends, than one in which stagnation is intertwined with class conflict.
Book Synopsis Smart Services Summit by : Shaun West
Download or read book Smart Services Summit written by Shaun West and published by Springer Nature. This book was released on 2021-06-25 with total page 149 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers state-of-the-art descriptions of intelligent service innovations in industry, supported by novel scientific approaches. It gathers findings presented at the 3rd Intelligent Services Summit, which took place in Zurich in September 2020, and chiefly focused on the design and application of Digital Twin as an enabler for business development in the field of smart services. Divided into three parts, the book addresses the challenges involved in the successful development and implementation of smart services for industry and science, ranging from data management to product design and lifecycle management. The four main aspects covered are industrial challenges, value system design (how to integrate resources into service ecosystems to create value), value creation through value proposition (how to create value for ecosystem actors), and value capture (how to create value for ecosystem businesses). Given its scope, the book offers an essential guide for practitioners and advanced students alike.
Book Synopsis Wireless Technology, Intelligent Network Technologies, Smart Services and Applications by : Lakhmi C. Jain
Download or read book Wireless Technology, Intelligent Network Technologies, Smart Services and Applications written by Lakhmi C. Jain and published by Springer Nature. This book was released on 2021-11-26 with total page 343 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book gathers selected papers presented at the 4th International Conference on Wireless Communications and Applications (ICWCA 2020), held at Hainan University, China. The second volume will involve research works aimed at the contemporary applications: emerging wireless/mobile applications, context and location-aware wireless services; wireless telemedicine and e-health services; intelligent transportation systems; RFID technology and application; cognitive radio and sensor-based applications; content distribution in wireless home environment and many others.
Book Synopsis Smart Service Innovation by : Jürgen Anke
Download or read book Smart Service Innovation written by Jürgen Anke and published by Springer Nature. This book was released on 2023-10-28 with total page 104 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book aims to improve the understanding of smart service innovations. It contributes to evidence-based knowledge about service systems engineering and its embedding in service ecosystems, in particular how existing reference process models can be extended by considering actors, roles, activities and methods. At the same time, it aims to stimulate discussions on how methods from different disciplines can be used and combined for the development of various aspects of Smart Service Systems. Thus, the book offers support for practitioners to better organize and execute SSI projects and to develop internal competencies.
Book Synopsis Exploring Service Science by : Gerhard Satzger
Download or read book Exploring Service Science written by Gerhard Satzger and published by Springer. This book was released on 2018-09-12 with total page 421 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the proceedings of the 9th International Conference on Exploring Services Science, IESS 2018, held in Karlsruhe, Germany, in September 2018. The 30 papers presented in this volume were carefully reviewed and selected from 67 submissions. The book is structured in six parts, each featuring contributions describing current research in a particular domain of service science: Service Design and Innovation; Smart Service Processes; Big Data in Services; Service Topics Open Exploration; Design Science Research in Services. The book offers an extended, ICT-focused vision on services and addresses multiple relevant aspects, including underlying business models, the necessary processes and technological capabilities like big data and machine learning. The academic work showcased at the conference should help to advance service science and its application in practice.
Book Synopsis Exploring Services Science by : Mehdi Snene
Download or read book Exploring Services Science written by Mehdi Snene and published by Springer. This book was released on 2011-08-03 with total page 247 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book contains the refereed proceedings of the Second International Conference on Exploring Services Science (IESS) that was held in Geneva, Switzerland, in February 2010. Based on the previous edition and the momentum in this emerging and exciting field, IESS 2011 offered academics, researchers, and practitioners from various disciplines an exploratory platform to communicate and share their results and experiences. The 17 full and 2 short papers accepted for IESS were selected from 47 submissions and cover the whole life cycle of service development (including service innovation, service design, service composition, and service sustainability) as well as the application of services in information technology, businesses, and public administration.
Book Synopsis Exploring Service Science by : Henriqueta Nóvoa
Download or read book Exploring Service Science written by Henriqueta Nóvoa and published by Springer Nature. This book was released on 2020-01-27 with total page 403 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the proceedings of the 10th International Conference on Exploring Service Science, IESS 2020, held in Porto, Portugal, in February 2020. The 28 papers presented in this volume were carefully reviewed and selected from 42 submissions. The book includes papers that extend the view on different concepts related to the development of the Service Science domain of study, applying them to frameworks, advanced technologies, and tools for the design of new, digitally-enabled service systems. This book is structured in six parts, based on the six main conference themes, as follows: Customer Experience, Data Analytics in Service, Emerging Service Technologies, Service Design and Innovation, Service Ecosystems, and Service Management.
Book Synopsis Handbook of Engineering Systems Design by : Anja Maier
Download or read book Handbook of Engineering Systems Design written by Anja Maier and published by Springer Nature. This book was released on 2022-07-30 with total page 1040 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook charts the new engineering paradigm of engineering systems. It brings together contributions from leading thinkers in the field and discusses the design, management and enabling policy of engineering systems. It contains explorations of core themes including technical and (socio-) organisational complexity, human behaviour and uncertainty. The text includes chapters on the education of future engineers, the way in which interventions can be designed, and presents a look to the future. This book follows the emergence of engineering systems, a new engineering paradigm that will help solve truly global challenges. This global approach is characterised by complex sociotechnical systems that are now co-dependent and highly integrated both functionally and technically as well as by a realisation that we all share the same: climate, natural resources, a highly integrated economical system and a responsibility for global sustainability goals. The new paradigm and approach requires the (re)designing of engineering systems that take into account the shifting dynamics of human behaviour, the influence of global stakeholders, and the need for system integration. The text is a reference point for scholars, engineers and policy leaders who are interested in broadening their current perspective on engineering systems design and in devising interventions to help shape societal futures.
Book Synopsis Mobile Web and Intelligent Information Systems by : Irfan Awan
Download or read book Mobile Web and Intelligent Information Systems written by Irfan Awan and published by Springer Nature. This book was released on 2022-08-15 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the refereed proceedings of the 18th International Conference on Mobile Web and Intelligent Information Systems, MobiWIS 2022, held in Rome, Italy, in August 2022.The 18 full papers and 1 short paper presented in this book were carefully reviewed and selected from 51 submissions. The papers of MobiWIS 2022 deal focus on topics such as security and privacy; web and mobile applications; networking and communication; intelligent information systems; and IoT and ubiquitous computing.
Author :Ioanna C. Bitchava Publisher :Diva Enterprises Private Limited, New Delhi on behalf of Saurabh Chandra, Socrates: Scholarly Research Journal ISBN 13 : Total Pages :157 pages Book Rating :4./5 ( download)
Download or read book SOCRATES written by Ioanna C. Bitchava and published by Diva Enterprises Private Limited, New Delhi on behalf of Saurabh Chandra, Socrates: Scholarly Research Journal. This book was released on 2017-08-25 with total page 157 pages. Available in PDF, EPUB and Kindle. Book excerpt: This issue of Socrates has been divided into five sections. The first section is Language & Literature- English. The paper authored by Mehnaz Khan and Hasnain Mashood Ali applies Goffman’s model as a comprehensive approach to analyze the data to understand the role of health in identity formation. The findings examined within the context of ideological and cultural background and interpreted in the light of Althusser’s (1971) ideological framework. The paper concludes by stating that identity is the product of social relationships implicitly formed in the ideological background and is a source of motivation and expectations to transform one into social being capable of expressive control. The paper authored by Amaladhas Dr J. analyses the consciousness that grew out of the unrelieved suffering and psychological traumas of a group of people who were subjected to overt and covert racism in the USA for about four centuries. The second section of this issue is Psychology. The Paper authored by Ioanna C. Bitchava, Paleologou Angie-M. P, Chrousos George P., Artemiadis Artemios K. and Darviri Christina is an innovative quasi-experimental study, whose core aim was not only to investigate the role of Stress and Stress-Management on the Physical, Mental, and Cognitive Health of first-year University Students during the transition period into the tertiary education system (especially in the contemporary Greek Society), but also to apply an innovative Stress Management Technique [based on the Ancient Greek Philosophy - with contemporary successful effects], Pythagorean Self-Awareness –comparatively to the worldwide "classic" Stress-Management Techniques – for the first time worldwide into this target-group, as well. This paper is an issue of great importance. The third section of this issue is Sociology. The paper authored by Neha Singh and Dr Neeraj Mishra explores the nuances that industrialization is mired with, in relation to the rivers, associated large infrastructure and rivers attributed sacredness. The paper uses the case of river Kshipra flowing in the city of Ujjain to explain the shifting attribution of ‘sacred’ from natural things like rivers to materialistic things like money. The paper discusses the change in the significance of river during a world famous festival of Hindus for holy dip Simhastha. The paper explains the shift in focus of Simhastha from holy dip to crowd control, space allocation, crass commercialisation and unchecked competition. It explains using the theory of sacred and profane of Durkheim and Eliade, how in the modern time's secularisation of religion and sacralization of secular has created the sacred/profane distinction which is making the rivers only the source for consumption forgetting their actual significance. The fourth section of this issue is Politics, Law and Governance. The paper authored by Dr Adesanya Olusegun Paul and Olominu Tomi explores some of the responsible variables are a mind-body problem, alternative thinking, and poverty to mention a few. These variables are the identified drivers of dimensions of insecurity and/or crises that are witnessed in both countries. Given this, the study demonstrates the role of the fugitive youths in the abating terror attacks at the frontiers and within some regions of Nigeria and Cameroun. Also, the study argues that priority should be accorded to the factors inducing fugitive youths to embrace anti-social/anti-societal behaviours, especially terrorism within the Nigeria and Cameroun. The fifth section of this issue is Digital government/E-government/Electronic government/Online government. The paper authored by Alsaeed Abraheem and Dr Carl Adams undertakes a comparison of eGov strategies among countries at different levels of instability. It highlights the different approaches for implementing activities, and thus directs policy makers in highly unstable societies to important aspects and to embrace gaps during the implementation process. Consequently, the lessons learned by adopting best practice from different contexts enhances the process of activities’ development in an unstable environment. This paper aims to emphasise on the factors that influenced strategic planning in societies with different levels of stability to adopt eService successfully. This comparison study explores the eService strategies among three cases namely: eGov Strategy in Syria, Saudi Arabia and the United Arab Emirates. The result reveals the approaches that each government had adopted in order to reach their eGov potential. Authors have applied the Reinventing Government approach by Osborne and Gaebler (1992) as a theoretical framework. By using their ten principles of transforming governments this provides understanding about the context and issues of providing eGov services within the three case studies and to what degree each case strategy has an influence on the activities implemented. The paper authored by Dr Tetiana Fesenko and Dr Galyna Fesenko aims to outline the role of ICT in urban management. The digital segment is presented as significant for making cities sustainable, and for expanding access to basic services for large numbers of people. The matrix of ICT-tools in relation to sustainable cities development targets is developed. The comparative review of Digital City, Intelligent City, and Smart City is provided. The municipal e-government data of international ratings are analyzed with the special focus on aspects of online services management. The existing digital gaps between cities are pointed out in terms of e-governance maturity. It is proposed the maturity model of the municipal digital office, which it consists eight levels of the functional responsibility for urban online services development.
Book Synopsis ECKM 2020 21st European Conference on Knowledge Management by : Professor Alexeis Garcia-Perez
Download or read book ECKM 2020 21st European Conference on Knowledge Management written by Professor Alexeis Garcia-Perez and published by Academic Conferences International Limited. This book was released on 2020-12-02 with total page 1058 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Advances in The Human Side of Service Engineering by : Louis E. Freund
Download or read book Advances in The Human Side of Service Engineering written by Louis E. Freund and published by Springer. This book was released on 2017-06-16 with total page 247 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the different ways in which human-factors engineering influences organizations’ and enterprises’ well-being and competitiveness. It covers a wealth of interrelated topics such as service engineering, service science, human–computer interaction, service usability, attitude and opinion assessment, servicescape design and evaluation, and training for service delivery. Further topics include service systems modeling, anthropology in service science, and customer experience, as well as ethical issues and the impact of an aging society. Based on the AHFE 2017 International Conference on The Human Side of Service Engineering, held on July 17–21, 2017, in Los Angeles, California, USA, the book provides readers with a comprehensive, general view of current research and challenges in the important field of service engineering. It also provides practical insights into the development of services for different kinds of organizations, including health care organizations, aviation providers, manpower allocation, hospitality and entertainment, as well as banking and financial institutions.
Author :Christine Leitner, Jens Neuhüttler, Clara Bassano and Debra Satterfield Publisher :AHFE International ISBN 13 :1958651842 Total Pages :421 pages Book Rating :4.9/5 (586 download)
Book Synopsis The Human Side of Service Engineering by : Christine Leitner, Jens Neuhüttler, Clara Bassano and Debra Satterfield
Download or read book The Human Side of Service Engineering written by Christine Leitner, Jens Neuhüttler, Clara Bassano and Debra Satterfield and published by AHFE International. This book was released on 2023-07-19 with total page 421 pages. Available in PDF, EPUB and Kindle. Book excerpt: Proceedings of the 14th International Conference on Applied Human Factors and Ergonomics (AHFE 2023), July 20–24, 2023, San Francisco, USA
Book Synopsis Advances in The Human Side of Service Engineering by : Tareq Z. Ahram
Download or read book Advances in The Human Side of Service Engineering written by Tareq Z. Ahram and published by Springer. This book was released on 2016-07-26 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the different ways in which human-factors engineering influences organizations’ and enterprises’ well-being and competitiveness. It covers a wealth of interrelated topics such as service engineering, service science, human-computer interaction, service usability, attitude and opinion assessment, servicescape design and evaluation, and training for service delivery. Further topics include service systems modeling, anthropology in service science, and customer experience, as well as ethical issues and the impact of an aging society. Based on the AHFE 2016 International Conference on The Human Side of Service Engineering, held on July 27-31, 2016, in Walt Disney World®, Florida, USA, the book provides readers with a comprehensive, general view of current research and challenges in the important field of service engineering. It also provides practical insights into the development of services for different kinds of organizations, including health care organizations, aviation providers, manpower allocation, hospitality and entertainment, as well as banking and financial institutions.