Made to Serve

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118585283
Total Pages : 277 pages
Book Rating : 4.1/5 (185 download)

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Book Synopsis Made to Serve by : Timothy Baines

Download or read book Made to Serve written by Timothy Baines and published by John Wiley & Sons. This book was released on 2013-04-09 with total page 277 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comprehensive, practical introduction to one of the most important new trends in manufacturing, globally The delivery of a service component as an added value when providing products, servitization is all the rage in the manufacturing sector around the world. Yet, despite the clear competitive advantage of servitization, most manufacturers remain reluctant to venture into, what for them, is a strange new world. Written by a team of internationally respected servitization experts and innovators, this book provides you with a detailed road map for successfully navigating the servitization terrain. Unlike most authors on the subject who merely sing the praises of servitization, Baines and Lightfoot provide you with a framework for accessing the feasibility of adopting a services-led competitive strategy in your company, along with strategies for designing and implementing the kinds of service offerings customers increasingly are coming to expect. Grounded in real-world practice and supported by a wealth of up-to-the minute research, this book helps ease the way for manufacturers considering adopting a servitization model Shows how to exploit your company's manufacturing competencies to build a strong servitization element without becoming "just another services company" Provides numerous illustrations and examples of services-led competitive strategies, with an emphasis on the advanced services most widely associated with servitization worldwide Packed with fascinating and instructive case studies from leading manufacturing firms across industry sectors, including Caterpillar, Rolls-Royce, Alstom, MAN, Xerox and others

Practices and Tools for Servitization

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Author :
Publisher : Springer
ISBN 13 : 3319765175
Total Pages : 434 pages
Book Rating : 4.3/5 (197 download)

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Book Synopsis Practices and Tools for Servitization by : Marko Kohtamäki

Download or read book Practices and Tools for Servitization written by Marko Kohtamäki and published by Springer. This book was released on 2018-05-31 with total page 434 pages. Available in PDF, EPUB and Kindle. Book excerpt: This edited book intends to provide knowledge on tools and practices of servitization to facilitate the formulation and implementation of servitization-based strategies, service infusion and manufacturing service transition globally. Including 22 practically relevant contributions, this book aims to help scholars and practitioners seeking to facilitate servitization in companies through original perspectives and advanced thinking in related issues such as business models, strategic change, practices, processes, routines, value creation and appropriation. Employing practice theory as a useful frame, the contributions span theoretical approaches such as product-service systems, service science, services-dominant logic and cocreation, resource-based views, industrial organization and institutional theory. The book presents tools and frameworks to enable and support servitization and engender understanding of servitization-as-practice.

The Palgrave Handbook of Servitization

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Author :
Publisher : Springer Nature
ISBN 13 : 3030757714
Total Pages : 552 pages
Book Rating : 4.0/5 (37 download)

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Book Synopsis The Palgrave Handbook of Servitization by : Marko Kohtamäki

Download or read book The Palgrave Handbook of Servitization written by Marko Kohtamäki and published by Springer Nature. This book was released on 2021-07-26 with total page 552 pages. Available in PDF, EPUB and Kindle. Book excerpt: Manufacturers have shifted their focus from products to smart solutions in search of higher returns and additional growth opportunities. This shift, described as servitization, or lately as a digital servitization, is not a simple process. Academic study has revealed that its issues are complex, problematic, contingent, and even paradoxical, involving multiple organizational layers, such as operations, strategic, relational, and even ecosystemic layers. Recent literature studies have called for improved theories in servitization, and even alternative narratives. In this handbook, the chapters take different perspectives towards servitization, digital servitization or Product-Service-Software systems, presenting and debating over concepts such as organizational transformation, change management, strategic management, business models, innovation and product-service operations. The handbook provides an opportunity to develop improved theoretical grounds for servitization, and thus to elaborate and develop the field further. This volume will be of great interest for the servitization community, including scholars, Ph.D. and master students, but also company managers, developers and consultants facilitating company’s servitization efforts.

Servitization in Industry

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Publisher : Springer
ISBN 13 : 3319069357
Total Pages : 351 pages
Book Rating : 4.3/5 (19 download)

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Book Synopsis Servitization in Industry by : Gunter Lay

Download or read book Servitization in Industry written by Gunter Lay and published by Springer. This book was released on 2014-06-13 with total page 351 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book summarizes the “interim result” of the servitization activities in manufacturing industries. While the early literature on servitization tended to stress only its advantages, more recently, scholars have also started to refer to the challenges associated with servitization. This book attempts to give a balanced picture of servitization. The book is structured in four parts: Part I introduces the topic by presenting the most recent academic discussion about servitization and uses an empirical analysis to show the degree of servitization across Europe. The results of this analysis are then compared to the discussion in the literature. This comparison highlights the existing discrepancies between the rather euphoric literature and the more skeptical practical experience. The second and third parts attempt to explain these discrepancies by taking as a starting point the assumption that servitization recommendations have to consider the heterogeneity of the manufacturing sector and the capabilities of the provider. Part II presents articles which analyze the specific characteristics of different sectors with their barriers and potentials and presents frameworks for a successful servitization of the core sectors in European manufacturing industries which include, e.g. aeronautics, automotive, ICT, chemical industries, pulp and paper industries and different engineering sectors. Part III focuses on companies’ capabilities which are necessary for successful servitization. These include strategic management, marketing, organization, innovation, engineering, human resources, controlling, quality and networks. All the contributions in parts II and III add up to a detailed picture of servitization for sectors and functions and indicate the practical implications for enterprises in manufacturing industries. The fourth part concludes the book with a chapter summarizing the findings and giving an outlook of servitization in manufacturing industries, its challenges and future developments.

Adoption of Servitization in product based companies

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Author :
Publisher : GRIN Verlag
ISBN 13 : 3668922640
Total Pages : 89 pages
Book Rating : 4.6/5 (689 download)

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Book Synopsis Adoption of Servitization in product based companies by : Sourabh Sawardekar

Download or read book Adoption of Servitization in product based companies written by Sourabh Sawardekar and published by GRIN Verlag. This book was released on 2019-04-12 with total page 89 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master's Thesis from the year 2018 in the subject Business economics - Operations Research, University of Applied Sciences Berlin, language: English, abstract: The motivation behind writing this thesis is to explore and understand the evolution of the Servitization and how Servitization can help product based companies to compete with the new service business along with their conventional business. Another objective is to derive guidelines to adopt the servitization. This thesis will begin with thorough literature review on Servitization. For better understanding of servitization, difference between product and service will be studied. Furthermore, several definitions of servitization available in the literature will be discussed. This will be followed by understanding Service-Dominant Logic, Goods-Dominant Logic and Product Service-System. There are several factors driving product based companies towards service business. Those factors will be analyzed briefly. Many product based companies have considered seritization as a competitive strategy but, there are several challenges to adopt it successfully therefore, those hurdles will be discussed. Some companies like Daimler AG, Michelin Tires, Philips lighting have tackled those challenges and adopted the servitization successfully. Those three companies will be analyzed thoroughly in case studies with the same framework of criteria in order to understand how they generated additional revenue stream successfully along with their conventional business. On the basis of case studies and literature review, some guidelines will be derived to adopt this strategy successfully.

Servitization, IT-ization and Innovation Models

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Author :
Publisher : Routledge
ISBN 13 : 041563945X
Total Pages : 191 pages
Book Rating : 4.4/5 (156 download)

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Book Synopsis Servitization, IT-ization and Innovation Models by : Hitoshi Hirakawa

Download or read book Servitization, IT-ization and Innovation Models written by Hitoshi Hirakawa and published by Routledge. This book was released on 2013 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: First Published in 2013. Routledge is an imprint of Taylor & Francis, an informa company.

The Factory-free Economy

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Author :
Publisher : Oxford University Press
ISBN 13 : 019877916X
Total Pages : 383 pages
Book Rating : 4.1/5 (987 download)

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Book Synopsis The Factory-free Economy by : Lionel Fontagné

Download or read book The Factory-free Economy written by Lionel Fontagné and published by Oxford University Press. This book was released on 2017 with total page 383 pages. Available in PDF, EPUB and Kindle. Book excerpt: An economic analysis of de-industrialization that considers the ongoing transformation of the industrial economies and the consequences for economic policy.

Managing Industrial Services

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Author :
Publisher : Springer Nature
ISBN 13 : 3030727289
Total Pages : 223 pages
Book Rating : 4.0/5 (37 download)

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Book Synopsis Managing Industrial Services by : Thomas Friedli

Download or read book Managing Industrial Services written by Thomas Friedli and published by Springer Nature. This book was released on 2021-06-23 with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: The increasing importance of industrial services and rapid digitalization towards smart and remote services pose opportunities as well as challenges to the manufacturing sector. This book provides a holistic understanding of industrial service management and guides companies into building capabilities and management practices for smart and remote services. By combining insights from research and practice, it offers a unique perspective on the core and enabling activities of manufacturing companies for growth in the service business. In essence, the first part covers action-based research findings regarding service strategy, organizational design, service innovation, service sales, services operations, and customer relationship management together with insights into value networks. The second part introduces outstanding practices from leading manufacturing companies in industrial and smart services. The book concludes with a summary of key messages and recommendations to navigate the landscape of industrial and smart service management successfully.

Organizational Models for Industry 4.0

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Publisher : Springer Nature
ISBN 13 : 3031149882
Total Pages : 289 pages
Book Rating : 4.0/5 (311 download)

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Book Synopsis Organizational Models for Industry 4.0 by : Mantas Vilkas

Download or read book Organizational Models for Industry 4.0 written by Mantas Vilkas and published by Springer Nature. This book was released on 2022-10-19 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book draws on a neo-institutional theory to characterize service-oriented manufacturing firms in relation to more familiar organizational forms, such as lean and agile. It sheds light on whether being lean is a prerequisite for agile organizations and whether agile organizations are precursors of service-oriented organizations. The book empirically examines the prevalence of such organizations using representative samples of manufacturing firms in an industrialized country. This approach makes it possible to “zoom in” and determine whether the extent of adoption of digital manufacturing innovations, digital services, and service-oriented business models varies with organizations’ size, industry, product complexity, lot size, type of design process, and type of manufacturing process. In turn, it shows which digital manufacturing innovations, lean practices, and services contribute to leanness-related performance capabilities like quality and costs; agility-related capabilities like fast delivery, flexibility and innovation; and service-oriented capabilities like high service performance and digitalization. In addition, it explores the question of whether lean, agile, and service-oriented performance capabilities contribute to financial performance separately or jointly.

The Routledge Handbook of Service Research Insights and Ideas

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Publisher : Routledge
ISBN 13 : 135124521X
Total Pages : 587 pages
Book Rating : 4.3/5 (512 download)

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Book Synopsis The Routledge Handbook of Service Research Insights and Ideas by : Eileen Bridges

Download or read book The Routledge Handbook of Service Research Insights and Ideas written by Eileen Bridges and published by Routledge. This book was released on 2020-04-02 with total page 587 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Routledge Handbook of Service Research Insights and Ideas offers authoritative coverage of current scholarship in the expanding discipline of service research. Original chapters from the world’s leading specialists in the discipline explore foundations and innovations in services, highlighting important issues relating to service providers, customers, and service design. The volume goes beyond previous publications by drawing together material from different functional areas, including marketing, human resource management, and service process design and operations. These topics are important in helping readers become knowledgeable about how different functional areas interact to create a successful customer experience. This book is ideal as a first port of call for postgraduate students desiring to get up to speed quickly in the services discipline. It is also a must-read for academics new to services who want to access cutting-edge research.

Advanced Introduction to Digital Marketing

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Author :
Publisher : Edward Elgar Publishing
ISBN 13 : 1803921064
Total Pages : 185 pages
Book Rating : 4.8/5 (39 download)

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Book Synopsis Advanced Introduction to Digital Marketing by : Dholakia, Utpal

Download or read book Advanced Introduction to Digital Marketing written by Dholakia, Utpal and published by Edward Elgar Publishing. This book was released on 2022-10-13 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Advanced Introduction to Digital Marketing identifies the core concepts of research on digital marketing and provides theoretical frameworks and empirical findings. Topics such as digital product evolution, marketing strategy, and research on place, price, and promotion are thoroughly reviewed alongside controversial areas such as the harmful effects of technology on consumers. It also suggests research opportunities for those wishing to explore a particular area in greater depth.

Service Science, Management, and Engineering:

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Publisher : Academic Press
ISBN 13 : 0123970377
Total Pages : 401 pages
Book Rating : 4.1/5 (239 download)

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Book Synopsis Service Science, Management, and Engineering: by : Gang Xiong

Download or read book Service Science, Management, and Engineering: written by Gang Xiong and published by Academic Press. This book was released on 2012-04-12 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Intelligent Systems Series comprises titles that present state of the art knowledge and the latest advances in intelligent systems. Its scope includes theoretical studies, design methods, and real-world implementations and applications. Service Science, Management, and Engineering presents the latest issues and development in service science. Both theory and applications issues are covered in this book, which integrates a variety of disciplines, including engineering, management, and information systems. These topics are each related to service science from various perspectives, and the book is supported throughout by applications and case studies that showcase best practice and provide insight and guidelines to assist in building successful service systems. Presents the latest research on service science, management and engineering, from both theory and applications perspectives Includes coverage of applications in high-growth sectors, along with real-world frameworks and design techniques Applications and case studies showcase best practices and provide insights and guidelines to those building and managing service systems

Handbook of Industry 4.0 and SMART Systems

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Publisher : CRC Press
ISBN 13 : 0429849672
Total Pages : 394 pages
Book Rating : 4.4/5 (298 download)

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Book Synopsis Handbook of Industry 4.0 and SMART Systems by : Diego Galar Pascual

Download or read book Handbook of Industry 4.0 and SMART Systems written by Diego Galar Pascual and published by CRC Press. This book was released on 2019-09-16 with total page 394 pages. Available in PDF, EPUB and Kindle. Book excerpt: Industry 4.0 refers to fourth generation of industrial activity characterized by smart systems and internet-based solutions. This book describes the fourth revolution based on instrumented, interconnected and intelligent assets. The different book chapters provide a perspective on technologies and methodologies developed and deployed leading to this concept. With an aim to increase performance, productivity and flexibility, major application area of maintenance through smart system has been discussed in detail. Applicability of 4.0 in transportation, energy and infrastructure is explored, with effects on technology, organisation and operations from a systems perspective.

Collaborative Systems for Reindustrialization

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Publisher : Springer
ISBN 13 : 3642405436
Total Pages : 731 pages
Book Rating : 4.6/5 (424 download)

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Book Synopsis Collaborative Systems for Reindustrialization by : Luis M. Camarinha-Matos

Download or read book Collaborative Systems for Reindustrialization written by Luis M. Camarinha-Matos and published by Springer. This book was released on 2013-12-11 with total page 731 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the refereed proceedings of the 14th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2013, held in Dresden, Germany, in September/October 2013. The 75 revised papers were carefully selected for inclusion in this volume. They provide a comprehensive overview of identified challenges and recent advances in various collaborative network (CN) domains and their applications with a particular focus on the support for reindustrialization. The papers have been organized in the following topical sections: product-service ecosystems; innovation in networks; strategies to build collaborative networks; collaboration related processes and performance; models and meta-models of collaboration; cloud-based support to collaborative networks; collaborative platforms; services and service design; sustainable collaborative networks; event-driven collaborative networks; social-semantic enterprise; and risks and trust.

Research Anthology on Cross-Industry Challenges of Industry 4.0

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Author :
Publisher : IGI Global
ISBN 13 : 1799886077
Total Pages : 2004 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Research Anthology on Cross-Industry Challenges of Industry 4.0 by : Management Association, Information Resources

Download or read book Research Anthology on Cross-Industry Challenges of Industry 4.0 written by Management Association, Information Resources and published by IGI Global. This book was released on 2021-02-05 with total page 2004 pages. Available in PDF, EPUB and Kindle. Book excerpt: As Industry 4.0 brings on a new bout of transformation and fundamental changes in various industries, the traditional manufacturing and production methods are falling to the wayside. Industrial processes must embrace modern technology and the most recent trends to keep up with the times. With “smart factories”; the automation of information and data; and the inclusion of IoT, AI technologies, robotics, and cloud computing comes new challenges to tackle. These changes are creating new threats in security, reliability, the regulations around legislation and standardization of technologies, malfunctioning devices or operational disruptions, and more. These effects span a variety of industries and need to be discussed. Research Anthology on Cross-Industry Challenges of Industry 4.0 explores the challenges that have risen as multidisciplinary industries adapt to the Fourth Industrial Revolution. With a shifting change in technology, operations, management, and business models, the impacts of Industry 4.0 and digital transformation will be long-lasting and will forever change the face of manufacturing and production. This book highlights a cross-industry view of these challenges, the impacts they have, potential solutions, and the technological advances that have brought about these new issues. It is ideal for mechanical engineers, electrical engineers, manufacturers, supply chain managers, logistics specialists, investors, managers, policymakers, production scientists, researchers, academicians, and students looking for cross-industry research on the challenges associated with Industry 4.0.

Digital Business Models for Industry 4.0

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Author :
Publisher : Springer Nature
ISBN 13 : 3030972844
Total Pages : 279 pages
Book Rating : 4.0/5 (39 download)

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Book Synopsis Digital Business Models for Industry 4.0 by : Carlo Bagnoli

Download or read book Digital Business Models for Industry 4.0 written by Carlo Bagnoli and published by Springer Nature. This book was released on 2022-05-20 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: Technological advancements are contributing to shape future business models and the industrial scenario. Companies face the challenge of having to adapt to the frequently shifting technology landscape. Therefore, organizations must exploit technological advances to thrive in the digital revolution. This book presents and discusses emerging digital business models in the Industry 4.0. These models are illustrated with real case studies and include data-driven, platform, smart factory and servitization among others. The book introduces a detailed classification to help organizations to redesign their current business models and discusses how to gain unique competitive advantages. The book includes not only theoretical concepts to understand the context of digital transformation but also an assessment framework to enable and support innovation in organizations and create new revenue streams. The book will be of interest to students and professionals alike who want to understand the core of the Industry 4.0.

Enterprise Interoperability

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Publisher : John Wiley & Sons
ISBN 13 : 1848217994
Total Pages : 356 pages
Book Rating : 4.8/5 (482 download)

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Book Synopsis Enterprise Interoperability by : Matthieu Lauras

Download or read book Enterprise Interoperability written by Matthieu Lauras and published by John Wiley & Sons. This book was released on 2015-01-20 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt: Enterprises and organizations of any kind embedded in today's economic environment are deeply dependent on their ability to take part in collaborations. Consequently, it is strongly required for them to get actively involved for their own benefit in emerging, potentially opportunistic collaborative enterprise networks. The concept of “interoperability” has been defined by INTEROP-VLab as “The ability of an enterprise system or application to interact with others at a low cost in a flexible approach”. Consequently, interoperability of organizations appears as a major issue to succeed in building on the fly emerging enterprise networks. The International Conference on Interoperability for Enterprise Systems and Applications (I-ESA 2014) was held under the motto “interoperability for agility, resilience and plasticity of collaborations” on March 26-28, 2014 and organized by the Ecole des Mines d’Albi-Carmaux, France on behalf of the European Laboratory for Enterprise Interoperability (INTEROP-VLab). On March 24-25, co-located with the conference eight workshops and one doctoral symposium were held in four tracks complementing the program of the I-ESA’14 conference. The workshops and the doctoral symposium address areas of greatest current activity focusing on active discussions among the leading researchers in the area of Enterprise Interoperability. This part of the conference helps the community to operate effectively, building co-operative and supportive international links as well as providing new knowledge of on-going research to practitioners. The workshops and doctoral symposium aimed at exploiting new issues, challenges and solutions for Enterprise Interoperability (EI) and associated domains of innovation such as Smart Industry, Internet-Of-Things, Factories of the Future, EI Applications and Standardisation. These proceedings include the short papers from the I-ESA’14 workshops and the doctoral symposium. The book is split up into 9 sections, one for each workshop and one for the doctoral symposium. All sections were organized following four tracks: (1) EI and Future Internet / Factory of the Future; (2) EI Application Domains and IT; (3) EI Standards; (4) EI Doctoral Symposium. For each section, a workshop report is provided summarizing the content and the issues discussed during the sessions. The goal of the first track was to offer a discussion opportunity on interoperability issues regarding the use of Internet of Things on manufacturing environment (Workshops 1 and 3) on one hand, and regarding the potential of innovation derived from the use of digital methods, architectures and services such as Smart Networks (Workshops 2 and 4) on the other hand. The second track focused on particular application domains that are looking for innovative solutions to support their strong collaborative needs. Thus, the track developed one workshop on the use of EI solution for Future City-Logistics (Workshop 5) and one on the use of EI solutions for Crisis / Disaster Management (Workshop 6). The third track studied the recent developments in EI standardization. Two workshops were dedicated to this issue. The first one has proposed to focus on the management of standardization (Workshop 8) and the second one has chosen to work on the new knowledge on standardization developments in the manufacturing service domain (Workshop 9). The last track, the doctoral symposium presented research results from selected dissertations. The session discussed EI knowledge issues, notably in terms of gathering through social networks or Internet of Things and of exploitation through innovative decision support systems.