Services Governance A Complete Guide 2019 Edition

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Executive's Guide to IT Governance

Author : Robert R. Moeller
Publisher : John Wiley & Sons
ISBN 13 : 1118138619
Total Pages : 416 pages
Book Rating : 4.1/5 (181 download)

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Book Synopsis Executive's Guide to IT Governance by : Robert R. Moeller

Download or read book Executive's Guide to IT Governance written by Robert R. Moeller and published by John Wiley & Sons. This book was released on 2013-02-11 with total page 416 pages. Available in PDF, EPUB and Kindle. Book excerpt: Create strong IT governance processes In the current business climate where a tremendous amount of importance is being given to governance, risk, and compliance (GRC), the concept of IT governance is becoming an increasingly strong component. Executive's Guide to IT Governance explains IT governance, why it is important to general, financial, and IT managers, along with tips for creating a strong governance, risk, and compliance IT systems process. Written by Robert Moeller, an authority in auditing and IT governance Practical, no-nonsense framework for identifying, planning, delivering, and supporting IT services to your business Helps you identify current strengths and weaknesses of your enterprise IT governance processes Explores how to introduce effective IT governance principles with other enterprise GRC initiatives Other titles by Robert Moeller: IT Audit, Control, and Security and Brink's Modern Internal Auditing: A Common Body of Knowledge There is strong pressure on corporations to have a good understanding of their IT systems and the controls that need to be in place to avoid such things as fraud and security violations. Executive's Guide to IT Governance gives you the tools you need to improve systems processes through IT service management, COBIT, and ITIL.

The Definitive Guide to IT Service Metrics

Author : Kurt McWhirter
Publisher : IT Governance Publishing
ISBN 13 : 1849284067
Total Pages : 311 pages
Book Rating : 4.8/5 (492 download)

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Book Synopsis The Definitive Guide to IT Service Metrics by : Kurt McWhirter

Download or read book The Definitive Guide to IT Service Metrics written by Kurt McWhirter and published by IT Governance Publishing. This book was released on 2012-08-30 with total page 311 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how to integrate IT service metrics into your business and maximize their usage and effectiveness.

Managing Local Government Services

Author : Carl W. Stenberg
Publisher : ICMA Press
ISBN 13 : 0873267095
Total Pages : 470 pages
Book Rating : 4.8/5 (732 download)

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Book Synopsis Managing Local Government Services by : Carl W. Stenberg

Download or read book Managing Local Government Services written by Carl W. Stenberg and published by ICMA Press. This book was released on 2007 with total page 470 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing Local Government Services, 3rd ed. is a comprehensive text on the subject of local government services relevant to local governments of all sizes. This edition is refocused and updated to include the demographic, economic, technology and cultural trends that affect the management of service delivery. New chapters discuss the shift from ¿government¿ to ¿governance,¿ alternative methods of service delivery, community development, and the five management practices that are fast becoming the standard for professional local government management.Each chapter lays out the manager¿s responsibilities in each service area, and provides effective policies, practices, and procedures. Short case examples give you a practical look at the goals, challenges, and solutions in the manager¿s world.

Software Change and Configuration Management A Complete Guide - 2019 Edition

Author : Blokdyk, Gerardus
Publisher : Emereo
ISBN 13 : 0655593772
Total Pages : 327 pages
Book Rating : 4.6/5 (555 download)

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Book Synopsis Software Change and Configuration Management A Complete Guide - 2019 Edition by : Blokdyk, Gerardus

Download or read book Software Change and Configuration Management A Complete Guide - 2019 Edition written by Blokdyk, Gerardus and published by Emereo. This book was released on 2019-05-30 with total page 327 pages. Available in PDF, EPUB and Kindle. Book excerpt: When doing a DR drill, have you found the run book to be out of sync with the current configuration? How many man-hours can be recovered through effective configuration management? Do you need a new release, version or patch level of the software? Is the service usage appropriate to capacity? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role… In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Software Change and Configuration Management investments work better. This Software Change and Configuration Management All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Software Change and Configuration Management Self-Assessment. Featuring 965 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Software Change and Configuration Management improvements can be made. In using the questions you will be better able to: - diagnose Software Change and Configuration Management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Software Change and Configuration Management and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Software Change and Configuration Management Scorecard, you will develop a clear picture of which Software Change and Configuration Management areas need attention. Your purchase includes access details to the Software Change and Configuration Management self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Software Change and Configuration Management Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

The Trustee Governance Guide

Author : Christopher K. Merker
Publisher : Springer
ISBN 13 : 303021088X
Total Pages : 145 pages
Book Rating : 4.0/5 (32 download)

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Book Synopsis The Trustee Governance Guide by : Christopher K. Merker

Download or read book The Trustee Governance Guide written by Christopher K. Merker and published by Springer. This book was released on 2019-06-25 with total page 145 pages. Available in PDF, EPUB and Kindle. Book excerpt: More than 80% of the financial assets in the United States fall under the purview of a trustee. That's a big responsibility for an estimated 1% (around 1.5 million people) of the U.S. working population charged with overseeing investments for millions and millions of beneficiaries, public sector, and non-profit organizations. In a world proliferated by investment products, increasingly dominated by indexes, faced—particularly in the pension world—with increasing liabilities, more regulation, and a growing number of social and sustainability objectives, what's a trustee to do? The Trustee Governance Guide is here to help guide today’s board trustee through the brave new world of 21st century investing. The book focuses on the critical aspects of the Five Imperatives: Governance, Knowledge, Diversification, Discipline, and Impact. Based on more than a decade of research, practice, and discussions with many key decision makers and influencers across the industry, this book addresses the many topics related to better governance, greater mission-driven financial performance, and impact. The questions the book addresses include: · What is good governance, how do we know it when we see it, and why does it matter? · How much knowledge is necessary to be a competent board member? · How big should my endowment be? · What are the key elements of a diversified portfolio? · How much does cost matter? · What's the difference between socially responsible and ESG investing? · Can I focus on sustainability and still be a good fiduciary? This book provides a way for boards to improve and benchmark their own governance performance alongside their peers, and uniquely covers related investment topics in each chapter.

The Taking Action Guide for the Governance Core

Author : Davis Campbell
Publisher : Corwin Press
ISBN 13 : 1071819046
Total Pages : 120 pages
Book Rating : 4.0/5 (718 download)

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Book Synopsis The Taking Action Guide for the Governance Core by : Davis Campbell

Download or read book The Taking Action Guide for the Governance Core written by Davis Campbell and published by Corwin Press. This book was released on 2020-12-21 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt: Practical resources for building cohesive governance teams As a supplement to the best-selling The Governance Core, this practical guide will help trustees and superintendents adopt a governance mindset and partnership that creates coherence throughout the district. With a systems thinking approach, the authors provide readers with the strategies and tools needed to build cohesive teams and engage in deeper learning and decision making. The Taking Action Guide for the Governance Core offers readers: • a deeper understanding of core governance and how to build it • a planning guide to help new trustees get started • protocols and sample agendas for focusing on strategy and systems during open board meetings Educational leaders will find this guide offers them a foundation for building strong, flourishing school districts that are equipped to adapt to and meet the daunting challenges of our time.

Data Management and Governance Services

Author : Tejasvi Addagada
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781545385234
Total Pages : 138 pages
Book Rating : 4.3/5 (852 download)

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Book Synopsis Data Management and Governance Services by : Tejasvi Addagada

Download or read book Data Management and Governance Services written by Tejasvi Addagada and published by Createspace Independent Publishing Platform. This book was released on 2017-06-22 with total page 138 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizations across industries are embracing data management and governance practices, primarily driven by regulation and service excellence. While it is equally important to set up a data office, it is also crucial to ensure sustainability of the function. Also, data governance is a pervasive enabler that supports a firm's corporate governance principles. The book highlights how an Enterprise can: -Overcome challenges in data offices today -Analyze existing data management strategy and capabilities to traverse maturity -Set up metadata and data quality management as services and successfully operationalize them -Formalize governance as a function through an operating model, based on its enabling culture -Define a benefits realization model to assess and monitor the value of managing and governing data

Governance in the Digital Age

Author : Brian Stafford
Publisher : John Wiley & Sons
ISBN 13 : 1119546702
Total Pages : 208 pages
Book Rating : 4.1/5 (195 download)

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Book Synopsis Governance in the Digital Age by : Brian Stafford

Download or read book Governance in the Digital Age written by Brian Stafford and published by John Wiley & Sons. This book was released on 2019-04-16 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: A new edition of the #1 text in the human computer Interaction field! This book seeks to chart the technology-fueled changes taking place in the field of corporate governance and describes the impact these changes are having on boards and the enterprises they govern. It also describes what the future could look like once companies truly embrace the power of technology to change governance. Additionally, this book will provide a set of "suggested action steps" for companies and their boards focused on ways they can leverage technology tools to enhance governance immediately. Through a review of the latest governance research, interviews with key thought leaders, and case studies of enterprises that have embraced governance technology, readers will be armed with new insights and approaches they can take to enhance the work of their boards and senior leaders to reach new levels of performance. Explains how to use design and evaluation techniques for developing successful interactive technologies Demonstrates, through many examples, the cognitive, social and affective issues that underpin the design of these technologies Provides thought-provoking design dilemmas and interviews with expert designers and researchers Uses a strong pedagogical format to foster understanding and enjoyment An accompanying website contains extensive additional teaching and learning material including slides for each chapter, comments on chapter activities, and a number of in-depth case studies written by researchers and designers.

The Practical Guide To World-Class IT Service Management

Author : Kevin J. Smith
Publisher : Outskirts Press
ISBN 13 : 057818897X
Total Pages : 459 pages
Book Rating : 4.5/5 (781 download)

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Book Synopsis The Practical Guide To World-Class IT Service Management by : Kevin J. Smith

Download or read book The Practical Guide To World-Class IT Service Management written by Kevin J. Smith and published by Outskirts Press. This book was released on 2017-03-21 with total page 459 pages. Available in PDF, EPUB and Kindle. Book excerpt: This guide contains 6 Core and 12 World-Class processes each of which is described in chapters that provide a logical view of the element itself and why it is important to the organization, along with a flexible process model that can be adapted to most businesses and how the process works in practice—plus proven and practical models and Tips for Success from high-performing organizations on implementing the process. The technical content takes a mid-level view to be useful to a broader group of readers and is complemented by other relevant chapters, including: •A Brief History of IT Service Management •Understanding ITIL, COBIT, and ISO •The Consumerization of IT •Making Sense of Cloud and On-Premise •Enterprise Service Management •A Culture of Excellence •An Approach to Leverage Technology •The Exploration of Service Automation The Practical Guide to World-Class IT Service Management also examines the future of IT service management and where this exciting journey is likely to lead.

Understanding Government Budgets

Author : R. Mark Musell
Publisher : Routledge
ISBN 13 : 1135855560
Total Pages : 117 pages
Book Rating : 4.1/5 (358 download)

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Book Synopsis Understanding Government Budgets by : R. Mark Musell

Download or read book Understanding Government Budgets written by R. Mark Musell and published by Routledge. This book was released on 2009-09-10 with total page 117 pages. Available in PDF, EPUB and Kindle. Book excerpt: Budgets in the United States follow rules of presentation and use terms that make sense to few outside the world of government finance. Moreover, practices vary widely among the thousands of governments in the country, between federal, state, and local levels. Understanding Government Budgets offers detailed explanations of each of the different types of information found in budgets, featuring annotated examples from both state and local budgets, as well as the budget of the federal government. It stresses that the choices made about format and organization influence the story a budget tells about government. The goal of the book is to make the format of budgets and the information they contain accessible and understandable, helping users make better sense of government and its performance. Perfect for undergraduate or graduate level courses in budgeting and public administration, Understanding Government Budgets also makes a useful guide to budgets for the average citizen with an interest in how government operates or journalists writing about it.

The Complete Guide to Personal Digital Archiving

Author : Brianna H. Marshall
Publisher : American Library Association
ISBN 13 : 0838916058
Total Pages : 305 pages
Book Rating : 4.8/5 (389 download)

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Book Synopsis The Complete Guide to Personal Digital Archiving by : Brianna H. Marshall

Download or read book The Complete Guide to Personal Digital Archiving written by Brianna H. Marshall and published by American Library Association. This book was released on 2018-12-13 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: Scholars and scrapbookers alike need your help with saving their most important digital content. But how do you translate your professional knowledge as a librarian or archivist into practical skills that novices can apply to their own projects? The Complete Guide to Personal Archiving will show you the way, helping you break down archival concepts and best practices into teachable solutions for your patrons’ projects. Whether it’s a researcher needing to cull their most important email correspondence, or an empty-nester transferring home movies and photographs to more easily shared and mixed digital formats, this book will show you how to offer assistance, providing explanations of common terms in plain language;quick, non-technical solutions to frequent patron requests;a look at the 3-2-1 approach to backing up files;guidance on how to archive Facebook posts and other social media;methods for capturing analog video from obsolete physical carriers like MiniDV;proven workflows for public facing transfer stations, as used at the Washington, D.C. Memory Lab and the Queens Library mobile scanning unit;talking points to help seniors make proactive decisions about their digital estates;perspectives on balancing core library values with the business goals of Google, Amazon, Facebook, and other dominant platforms; andadditional resources for digging deep into personal digital archiving. Featuring expert contributors working in a variety of contexts, this resource will help you help your patrons take charge of their personal materials.

Governance Solutions

Author : David a. H. Brown
Publisher : Author Academy Elite
ISBN 13 : 9781647460273
Total Pages : 614 pages
Book Rating : 4.4/5 (62 download)

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Book Synopsis Governance Solutions by : David a. H. Brown

Download or read book Governance Solutions written by David a. H. Brown and published by Author Academy Elite. This book was released on 2019-11-25 with total page 614 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today's board members need more tools not more rules! This is the ultimate guide for board members and executives, a highly relevant resource whatever the jurisdiction in the world. Designed to build both competence and confidence, its principle-based approach allows any reader interested in governance to benefit from its solutions and tools.

The Handbook of Board Governance

Author : Richard Leblanc
Publisher : John Wiley & Sons
ISBN 13 : 1118895509
Total Pages : 888 pages
Book Rating : 4.1/5 (188 download)

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Book Synopsis The Handbook of Board Governance by : Richard Leblanc

Download or read book The Handbook of Board Governance written by Richard Leblanc and published by John Wiley & Sons. This book was released on 2016-05-31 with total page 888 pages. Available in PDF, EPUB and Kindle. Book excerpt: Build a more effective board with insight from the forefront of corporate governance The Handbook of Board Governance provides comprehensive, expert-led coverage of all aspects of corporate governance for public, nonprofit, and private boards. Written by collaboration among subject matter experts, this book combines academic rigor and practitioner experience to provide thorough guidance and deep insight. From diversity, effectiveness, and responsibilities, to compensation, succession planning, and financial literacy, the topics are at once broad-ranging and highly relevant to current and aspiring directors. The coverage applies to governance at public companies, private and small or medium companies, state-owned enterprises, family owned organizations, and more, to ensure complete and clear guidance on a diverse range of issues. An all-star contributor list including Ram Charan, Bob Monks, Nell Minow, and Mark Nadler, among others, gives you the insight of thought leaders in the areas relevant to your organization. A well-functioning board is essential to an organization’s achievement. Whether the goal is furthering a mission or dominating a market, the board’s composition, strategy, and practices are a determining factor in the organization’s ultimate success. This guide provides the information essential to building a board that works. Delve into the board’s strategic role in value creation Gain useful insight into compensation, risk, accountability, legal obligations Understand the many competencies required of an effective director Get up to speed on blind spots, trendspotting, and social media in the board room The board is responsible for a vast and varied collection of duties, but the singular mission is to push the organization forward. Poor organization, one-sided composition, inefficient practices, and ineffective oversight detract from that mission, but all can be avoided. The Handbook of Board Governance provides practical guidance and expert insight relevant to board members across the spectrum.

SAP Master Data Governance

Author : Homiar Kalwachwala
Publisher : SAP PRESS
ISBN 13 : 9781493218356
Total Pages : 772 pages
Book Rating : 4.2/5 (183 download)

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Book Synopsis SAP Master Data Governance by : Homiar Kalwachwala

Download or read book SAP Master Data Governance written by Homiar Kalwachwala and published by SAP PRESS. This book was released on 2019 with total page 772 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ready to improve the handling of your master data? Walk through implementing, configuring, and using SAP Master Data Governance (SAP MDG)! Whether your organization requires custom applications or works with out-of-the-box central governance, consolidation, and mass processing, you'll find detailed instructions for every step. From data, process, and UI modeling to data replication, master your data! Highlights include: 1) Deployment 2) Data modeling 3) Process modeling 4) Data quality 5) Data replication 6) Data migration 7) Consolidation 8) Operations 9) Mass processing 10) Integrations 11) Extensions 12) Analytics

The Governance Core

Author : Davis Campbell
Publisher : Corwin Press
ISBN 13 : 1544344325
Total Pages : 178 pages
Book Rating : 4.5/5 (443 download)

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Book Synopsis The Governance Core by : Davis Campbell

Download or read book The Governance Core written by Davis Campbell and published by Corwin Press. This book was released on 2019-04-10 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: Working together for excellence for all children As our society faces daunting and evolving challenges, education might well be the social institution that offers the most hope and opportunity for change. Overloaded with multiple, diverse issues, however, where do educational leaders even begin? Davis Campbell and Michael Fullan believe efficacy must be achieved with a systems focus. The Governance Core provides strategies and tools for board members, superintendents and school leaders to unify and face the complex challenges of school governance together. Practical and authentic, the Governance Core is based upon: A governance mindset A shared moral imperative A unified, cohesive governance system A commitment to system-wide coherence A focus on continuous improvement in the district Essential for local education governance – school boards in collaboration with district and school leadership – this guide will help you operate at the highest levels of effectiveness.

Leisure Services Management

Author : Amy R. Hurd
Publisher : Human Kinetics
ISBN 13 : 1718213433
Total Pages : 410 pages
Book Rating : 4.7/5 (182 download)

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Book Synopsis Leisure Services Management by : Amy R. Hurd

Download or read book Leisure Services Management written by Amy R. Hurd and published by Human Kinetics. This book was released on 2023-11-15 with total page 410 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leisure Services Management, Third Edition, outlines essential knowledge and competencies for successful leisure managers. The text prepares students for the Certified Park and Recreation Professional (CPRP) exam and for careers in commercial recreation, public agencies, and the nonprofit sector

IT Governance

Author : Alan Calder
Publisher : Kogan Page Publishers
ISBN 13 : 0749464860
Total Pages : 384 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis IT Governance by : Alan Calder

Download or read book IT Governance written by Alan Calder and published by Kogan Page Publishers. This book was released on 2012-04-03 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: For many companies, their intellectual property can often be more valuable than their physical assets. Having an effective IT governance strategy in place can protect this intellectual property, reducing the risk of theft and infringement. Data protection, privacy and breach regulations, computer misuse around investigatory powers are part of a complex and often competing range of requirements to which directors must respond. There is increasingly the need for an overarching information security framework that can provide context and coherence to compliance activity worldwide. IT Governance is a key resource for forward-thinking managers and executives at all levels, enabling them to understand how decisions about information technology in the organization should be made and monitored, and, in particular, how information security risks are best dealt with. The development of IT governance - which recognises the convergence between business practice and IT management - makes it essential for managers at all levels, and in organizations of all sizes, to understand how best to deal with information security risk. The new edition has been full updated to take account of the latest regulatory and technological developments, including the creation of the International Board for IT Governance Qualifications. IT Governance also includes new material on key international markets - including the UK and the US, Australia and South Africa.