Service Science And Knowledge Innovation

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Service Science and Knowledge Innovation

Author : Kecheng Liu
Publisher : Springer
ISBN 13 : 3642553559
Total Pages : 500 pages
Book Rating : 4.6/5 (425 download)

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Book Synopsis Service Science and Knowledge Innovation by : Kecheng Liu

Download or read book Service Science and Knowledge Innovation written by Kecheng Liu and published by Springer. This book was released on 2014-04-28 with total page 500 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the refereed proceedings of the 15th IFIP WG 8.1 International Conference on Informatics and Semiotics in Organisations, ICISO 2014, held in Shanghai, China, in May 2014. The 39 revised papers presented at the main conference were carefully reviewed and selected from 88 submissions. Additionally, 10 papers were selected for presentation at two workshops held in the framework of ICISO 2014. The papers have been organized in the following topical sections: organizational semiotics: theory and concepts; organizational semiotics and applications; finance and service science; enterprise architecture; modelling and simulation and decision making and knowledge management. The last two sections contain papers from the Workshop on e-Health, the New Frontier of Service Science Innovation and the International Workshop on Information Engineering and Management.

Service Science Research, Strategy and Innovation: Dynamic Knowledge Management Methods

Author : Delener, N.
Publisher : IGI Global
ISBN 13 : 1466600780
Total Pages : 732 pages
Book Rating : 4.4/5 (666 download)

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Book Synopsis Service Science Research, Strategy and Innovation: Dynamic Knowledge Management Methods by : Delener, N.

Download or read book Service Science Research, Strategy and Innovation: Dynamic Knowledge Management Methods written by Delener, N. and published by IGI Global. This book was released on 2012-01-31 with total page 732 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book explores areas such as strategy development, service contracts, human capital management, leadership, management, marketing, e-government, and e-commerce"--Provided by publisher.

Progressive Trends in Knowledge and System-Based Science for Service Innovation

Author : Kosaka, Michitaka
Publisher : IGI Global
ISBN 13 : 1466646640
Total Pages : 511 pages
Book Rating : 4.4/5 (666 download)

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Book Synopsis Progressive Trends in Knowledge and System-Based Science for Service Innovation by : Kosaka, Michitaka

Download or read book Progressive Trends in Knowledge and System-Based Science for Service Innovation written by Kosaka, Michitaka and published by IGI Global. This book was released on 2013-10-31 with total page 511 pages. Available in PDF, EPUB and Kindle. Book excerpt: Scientific investigation in the service industry has produced a major effect on productivity and quality in order to lead to new services. With ever-evolving internet technologies and information environments, system science and knowledge science seem to be an effective tool for service innovation in the 21st century. Progressive Trends in Knowledge and System-Based Science for Service Innovation illustrates new approaches to service innovation and new methodologies from the knowledge science and system science perspectives. Practitioners and researchers interested in knowing more about practical theories and successful examples in service science will find this book to be a vital asset to their studies.

Knowledge Driven Service Innovation and Management: IT Strategies for Business Alignment and Value Creation

Author : Chew, Eng K.
Publisher : IGI Global
ISBN 13 : 1466625139
Total Pages : 620 pages
Book Rating : 4.4/5 (666 download)

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Book Synopsis Knowledge Driven Service Innovation and Management: IT Strategies for Business Alignment and Value Creation by : Chew, Eng K.

Download or read book Knowledge Driven Service Innovation and Management: IT Strategies for Business Alignment and Value Creation written by Chew, Eng K. and published by IGI Global. This book was released on 2012-11-30 with total page 620 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book provides a comprehensive collection of research and analysis on the principles of service, knowledge and organizational capabilities, clarifying IT strategy procedures and management practices and how they are used to shape a firm's knowledge resources"--Provided by publisher.

Knowledge and Innovation in the New Service Economy

Author : Birgitte Andersen
Publisher : Edward Elgar Publishing
ISBN 13 : 9781781959930
Total Pages : 348 pages
Book Rating : 4.9/5 (599 download)

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Book Synopsis Knowledge and Innovation in the New Service Economy by : Birgitte Andersen

Download or read book Knowledge and Innovation in the New Service Economy written by Birgitte Andersen and published by Edward Elgar Publishing. This book was released on 2000-11-27 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Knowledge and Innovation in the New Service Economy is an interesting book that provides a good overview of recent trends in the service sector. . . . This book is recommended for libraries supporting upper division and graduate programs in international business and e-commerce, or for those who want a thorough overview of the knowledge-based service economy.' - Steven W. Staninger, Business Information Alert Knowledge and innovation are key factors contributing to growth and prosperity in the new service economy. This book presents original, empirical and theoretical contributions to address the economic dimensions of knowledge and the organisation of knowledge intensive activity through specialised services. Specific analyses include: * macro statistics to highlight the contribution of services to economic activity * firm level survey data to identify and consider client relations * case studies of four innovation-oriented business services.

Role of Information Science in a Complex Society

Author : Silva, Elaine da
Publisher : IGI Global
ISBN 13 : 1799865142
Total Pages : 297 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Role of Information Science in a Complex Society by : Silva, Elaine da

Download or read book Role of Information Science in a Complex Society written by Silva, Elaine da and published by IGI Global. This book was released on 2021-01-15 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: The field of Information Science is intertwined with the complexity present in society. The study object in this field refers to data, information, and knowledge generated, mediated, and appropriated by different individuals in the most diverse human activities. Thus, discussing complex issues that are intertwined with information management, knowledge management, innovation management, organizational intelligence, information mediation, information appropriation, and information literacy is essential for understanding the future perspectives of digital humanity. Role of Information Science in a Complex Society presents discussions that can be applied to local, regional, and national policies aimed at economic and social development and supports innovative actions in economic segments that depend on innovation. Highlighting topics that include information literacy, ethics, knowledge management, and organizational learning, this book is an ideal reference source for academicians, professionals, researchers, and students, as well as entrepreneurs from different economic segments.

The Science of Service Systems

Author : Haluk Demirkan
Publisher : Springer Science & Business Media
ISBN 13 : 1441982701
Total Pages : 374 pages
Book Rating : 4.4/5 (419 download)

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Book Synopsis The Science of Service Systems by : Haluk Demirkan

Download or read book The Science of Service Systems written by Haluk Demirkan and published by Springer Science & Business Media. This book was released on 2011-04-20 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Science of Service Systems intends to stimulate discussion and understanding by presenting theory-based research with actionable results. Most of the articles focus on formalizing the theoretical foundations for a science of service systems, examining a wide range of substantive issues and implementations related to service science from various perspectives. From the formal (ontologies, representation specifications, decision-making and maturity models) to the informal (analysis frameworks, design heuristics, anecdotal observations), these contributions provide a snapshot in time of the gradually emerging scientific understanding of service systems. The Science of Service Systems, along with its companion text, Service Systems Implementation, is designed to present multidisciplinary and multisectoral perspectives on the nature of service systems, on research and practice in service, and on the future directions to advance service science. These two volumes compose a collection of articles from those involved in the emerging area known as service science.

Innovation Networks

Author : Knut Koschatzky
Publisher : Springer Science & Business Media
ISBN 13 : 3642576109
Total Pages : 293 pages
Book Rating : 4.6/5 (425 download)

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Book Synopsis Innovation Networks by : Knut Koschatzky

Download or read book Innovation Networks written by Knut Koschatzky and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 293 pages. Available in PDF, EPUB and Kindle. Book excerpt: Innovation networks are a major source for acquiring new information and knowledge and thus for supporting innovation processes. Despite the many theoretical and empirical contributions to the explanation of networks, many questions still remain open. For example: How can networks, if they do not emerge by their own, be initiated? How can fragmentation in innovation systems be overcome? And how can networking experience from market economies be transferred to the emerging economies of Central and Eastern Europe? By presenting a selection of papers which address innovation networking from theoretical and political viewpoints, the book aims at giving answers to these questions.

Handbook of Service Science, Volume II

Author : Paul P. Maglio
Publisher : Springer
ISBN 13 : 3319985124
Total Pages : 845 pages
Book Rating : 4.3/5 (199 download)

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Book Synopsis Handbook of Service Science, Volume II by : Paul P. Maglio

Download or read book Handbook of Service Science, Volume II written by Paul P. Maglio and published by Springer. This book was released on 2018-10-16 with total page 845 pages. Available in PDF, EPUB and Kindle. Book excerpt: The second volume of this successful handbook represents varied perspectives on the fast-expanding field of Service Science. The novel work collected in these chapters is drawn from both new researchers who have grown-up with Service Science, as well as established researchers who are adapting their frames for the modern service context. The first Handbook of Service Science marked the emergence of Service Science when disciplinary studies of business-to-customer service systems intertwined to meet the needs of a new era of business-to-business and global service ecosystems. Today, the evolving discipline of Service Science involves advanced technologies, such as smartphones, cloud, social platforms, big data analytics, and artificial intelligence. These technologies are reshaping the service landscape, transforming both business models and public policy, ranging from retail and hospitality to transportation and communications. By looking through the eyes of today’s new Service Scientists, it is anticipated that value and grand challenges will emerge from the integration of theories, methods, and techniques brought together in the first volume, but which are now rooted more deeply in service-dominant logic and systems thinking in this second volume. The handbook is divided into four parts: 1) Service Experience--On the Human-centered Nature of Service; 2) Service Systems–On the Nature of Service Interactions; 3) Service Ecosystems–On the Broad Context of Service; 4) Challenges–On Rethinking the Theory and Foundations of Service Science. The chapters add clarity on how to identify, enable, and measure service, thus allowing for new ideas and connections made to physics, design, computer science, and data science and analytics for advancing service innovation and the welfare of society. Handbook of Service Science, Volume II offers a thorough reference suitable for a wide-reaching audience including researchers, practitioners, managers, and students who aspire to learn about or to create a deeper scientific foundation for service design and engineering, service experience and marketing, and service management and innovation.

Services and the Knowledge-Based Economy

Author : Mark Boden
Publisher : Routledge
ISBN 13 : 131795405X
Total Pages : 304 pages
Book Rating : 4.3/5 (179 download)

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Book Synopsis Services and the Knowledge-Based Economy by : Mark Boden

Download or read book Services and the Knowledge-Based Economy written by Mark Boden and published by Routledge. This book was released on 2019-07-23 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: First published in 2000. Over the past two decades, the service sector have increased dramatically and now occupy the largest share of the economy of advanced industrial societies. Certain business services are regularly cited as evidence for the emergence of a "knowledge economy". In this pioneering book, leading researchers in the fields of service industries and innovation studies investigate the reasons for the growth of the service sectors and this emergent knowledge economy. Drawing on material as diverse as macroeconomic statistics and firm-level case studies, the contributors demonstrate that services are often important innovators in their own right, as well as contributing to innovation and economic performance in their user industries. The question of how far services are special cases, and what specific processes and trajectories characterize their innovative activity is treated systematically. Additionally, a variety of original analyses and information resources are presented. This book should be of value to the student of the modern industrial society, to those seeking to forge policies appropriate to the new context of economic development, and to researchers who are confronting the challenges of the knowledge economy.

Case Studies in Service Innovation

Author : Linda A. Macaulay
Publisher : Springer Science & Business Media
ISBN 13 : 1461419727
Total Pages : 220 pages
Book Rating : 4.4/5 (614 download)

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Book Synopsis Case Studies in Service Innovation by : Linda A. Macaulay

Download or read book Case Studies in Service Innovation written by Linda A. Macaulay and published by Springer Science & Business Media. This book was released on 2012-05-02 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: Case Studies in Service Innovation provides the reader fresh insight into how innovation occurs in practice, and stimulates learning from one context to another. The volume brings together contributions from researchers and practitioners in a celebration of achievements with the intention of adding to the wider understanding of how service innovation develops. Each case presents a brief description of the context in which the innovation occurred, the opportunity that led to the innovation and an overview of the innovation itself, also addressing how success was measured, what success has been achieved to date and providing links to further information. The book is organized around five major themes, each reflecting recognized sources of service innovation: Business Model Innovation: new ways of creating, delivering or capturing economic, social, environmental and other types of value; The Organization in its Environment: an organization engaging beyond its own boundaries, with public private partnerships, sourcing knowledge externally, innovation networks, and open or distributed innovation; Innovation Management within an Organization: an organization actively encouraging innovation within its own boundaries using project teams, internal governance of innovation, and methods or tools that stimulate innovation; Process Innovation: changes in service design and delivery processes, such as consumer led innovation or consumers as part of the innovation process, service operations management, and educational processes; Technology Innovation: the use of technology, including ICT enabled innovation, ICTs that are themselves innovative and support the delivery of new services, new ICT services, new ways of delivering services associated with ICT products, and technology other than ICT. The final part of the book is given to four extended cases allowing for a more in-depth treatment of innovation within a complex service system. The extended cases also illustrate two important and growing trends, firstly the need for, and benefits of, a more customer centric approach to service innovation and secondly the need for better understanding of public services and the role of public-private partnerships in identifying and achieving innovation.

Service Science

Author : Robin G. Qiu
Publisher : John Wiley & Sons
ISBN 13 : 1118551850
Total Pages : 338 pages
Book Rating : 4.1/5 (185 download)

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Book Synopsis Service Science by : Robin G. Qiu

Download or read book Service Science written by Robin G. Qiu and published by John Wiley & Sons. This book was released on 2014-07-03 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: Features coverage of the service systems lifecycle, including service marketing, engineering, delivery, quality control, management, and sustainment Featuring an innovative and holistic approach, Service Science: The Foundations of Service Engineering and Management provides a new perspective of service research and practice. The book presents a practical approach to the service systems lifecycle framework, which aids in understanding and capturing market trends; analyzing the design and engineering of service products and delivery networks; executing service operations; and controlling and managing the service lifecycles for competitive advantage. Utilizing a combined theoretical and practical approach to discuss service science, Service Science: The Foundations of Service Engineering and Management features: Case studies to illustrate how the presented theories and design principles are applied in practice to the definitions of fundamental service laws, including service interaction and socio-technical natures Computational thinking and system modeling such as abstraction, digitalization, holistic perspectives, and analytics Plentiful examples of service organizations such as education services, global project management networks, and express delivery services An interdisciplinary emphasis that includes integrated approaches from the fields of mathematics, engineering, industrial engineering, business, operations research, and management science A detailed analysis of the key concepts and body of knowledge for readers to master the foundations of service management Service Science: The Foundations of Service Engineering and Management is an ideal reference for practitioners in the contemporary service engineering and management field as well as researchers in applied mathematics, statistics, business/management science, operations research, industrial engineering, and economics. The book is also appropriate as a text for upper-undergraduate and graduate-level courses in industrial engineering, operations research, and management science as well as MBA students studying service management.

Service Science, Management and Engineering

Author : Bill Hefley
Publisher : Springer Science & Business Media
ISBN 13 : 0387765786
Total Pages : 388 pages
Book Rating : 4.3/5 (877 download)

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Book Synopsis Service Science, Management and Engineering by : Bill Hefley

Download or read book Service Science, Management and Engineering written by Bill Hefley and published by Springer Science & Business Media. This book was released on 2008-01-08 with total page 388 pages. Available in PDF, EPUB and Kindle. Book excerpt: Papers in this unique volume were developed from the 2006 conference hosted by IBM, Service Science, Management, and Engineering (SSME) — Education for the 21st Century. The book incorporates a variety of perspectives, informed by an international background in SSME experience and education, including management, business, social science, computer science and engineering. Readers will derive an understanding of education needs and program offerings in SSME.

Innovation and Knowledge Management

Author : J. David Johnson
Publisher : Edward Elgar Publishing
ISBN 13 : 9781843769101
Total Pages : 279 pages
Book Rating : 4.7/5 (691 download)

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Book Synopsis Innovation and Knowledge Management by : J. David Johnson

Download or read book Innovation and Knowledge Management written by J. David Johnson and published by Edward Elgar Publishing. This book was released on 2005 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: Focusing on issues critical to success, the author examines the interplay of factors during a period in the operation of the Cancer Information Service - a knowledge management organization charged with delivering information to the public.

Innovation Systems in the Service Economy

Author : J Stanley Metcalfe
Publisher : Springer Science & Business Media
ISBN 13 : 1461544254
Total Pages : 340 pages
Book Rating : 4.4/5 (615 download)

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Book Synopsis Innovation Systems in the Service Economy by : J Stanley Metcalfe

Download or read book Innovation Systems in the Service Economy written by J Stanley Metcalfe and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: A frequent complaint in literature is that services have been previously largely overlooked by innovation researchers and technology policy makers. Given the unarguable growth in the importance of the service sectors, increasing numbers of researchers and policy makers have taken a fresh look at service activities. Innovation Systems in the Service Economy: Measurement and Case Study Analysis presents contributions which increase the understanding of the role of services in the development of the division of labor in modern economics. This volume is devoted to the elaboration and understanding of the following two themes. First, service firms can be innovative in their own right, even though the process of innovation and the kinds of innovation may be different from those traditionally associated with manufacturing and other primary activities. Second, service firms and associated activities play an important role in the evolving division of creative labor which is constituted by modern innovative systems.

Service Science and Logistics Informatics: Innovative Perspectives

Author : Luo, ZongWei
Publisher : IGI Global
ISBN 13 : 1615206043
Total Pages : 462 pages
Book Rating : 4.6/5 (152 download)

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Book Synopsis Service Science and Logistics Informatics: Innovative Perspectives by : Luo, ZongWei

Download or read book Service Science and Logistics Informatics: Innovative Perspectives written by Luo, ZongWei and published by IGI Global. This book was released on 2010-03-31 with total page 462 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book provides both business and IT professionals a reference for practices and guidelines to service innovation in logistics and supply chain management"--Provided by publisher.

Information Systems: The Connection Of People And Resources For Innovation - A Textbook

Author : Cheng K Hsu
Publisher : World Scientific Publishing Company
ISBN 13 : 9814513075
Total Pages : 361 pages
Book Rating : 4.8/5 (145 download)

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Book Synopsis Information Systems: The Connection Of People And Resources For Innovation - A Textbook by : Cheng K Hsu

Download or read book Information Systems: The Connection Of People And Resources For Innovation - A Textbook written by Cheng K Hsu and published by World Scientific Publishing Company. This book was released on 2013-01-25 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: This unique new textbook on Information Systems (IS) provides an answer to a few basic questions in the field: What is the scientific nature of IS? How do we design IS in today's connected world? What is the relationship between IS and innovation in knowledge economies? Whereas mainframe corporate computers tended to dominate the thinking in the 1980s, the dominating factor today is personal digital devices that connect the world as one whole IS. Network science is emerging to describe these digital connections (e.g., social networking), and service science is similarly emerging to describe service value networks.This book therefore synthesizes the emerging network science and service science with the classic IS theory, resulting in a new set of principles for IS strategic planning. It also reviews the standard IS topics of system analysis and database design, covering the whole spectrum of databases and all the major methods and techniques of database design. The role of IS as a technological innovation in the knowledge economy is also analyzed. In doing so, new concepts such as basic values of IS, systems of IS, sustainability of IS, IS as a service system, IS as a human value network, and the hyper-network model for innovation by IS, are developed.