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Service Organization A Complete Guide 2021 Edition
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Book Synopsis Complete Guide to Human Resources and the Law, 2021 Edition by : Dana Shilling
Download or read book Complete Guide to Human Resources and the Law, 2021 Edition written by Dana Shilling and published by Wolters Kluwer. This book was released on 2020-08-05 with total page 1890 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Complete Guide to Human Resources and the Law will help you navigate complex and potentially costly Human Resources issues. You'll know what to do (and what not to do) to avoid costly mistakes or oversights, confront HR problems - legally and effectively - and understand the rules. The Complete Guide to Human Resources and the Law offers fast, dependable, plain English legal guidance for HR-related situations from ADA accommodation, diversity training, and privacy issues to hiring and termination, employee benefit plans, compensation, and recordkeeping. It brings you the most up-to-date information as well as practical tips and checklists in a well-organized, easy-to-use resource.
Book Synopsis Unleashing Excellence by : Dennis Snow
Download or read book Unleashing Excellence written by Dennis Snow and published by John Wiley & Sons. This book was released on 2009-11-16 with total page 261 pages. Available in PDF, EPUB and Kindle. Book excerpt: A step-by-step guide to designing and implementing an amazing customer service culture In today's competitive business environment, keeping customers happy is the key to long-term success. But some businesses provide much better customer service than others. It's not always clear what works and what doesn't, and implementing new customer service practices midstream can be a difficult, chaotic task. Business leaders who want to transform their business culture into one of customer service excellence need reliable, proven guidance. Unleashing Excellence gives you practical tools and step-by-step guidance tailored to your company's individual customer service needs. It shows you how to navigate your teams through every step of the implementation process to achieve true customer service excellence. The book covers the training and education of your group, how to measure the quality of your service, how to build a culture of personal accountability, and how to recognize excellence and reward it. Fully revised to include updated information on the latest tools and best practices, as well as the stories and lessons learned from those organizations that have used the process described in the book. Offers proven best practices for designing and implementing an excellent customer service culture Simple format divides content into nine "leadership actions" that guide you through a step-by-step process Shows you how to build a common customer service vision for your entire organization Customer service is vital to the survival of your business. If you want to move your organization's customer service practices from good to great, Unleashing Excellence is the key.
Book Synopsis Diving into Secure Access Service Edge by : Jeremiah Ginn
Download or read book Diving into Secure Access Service Edge written by Jeremiah Ginn and published by Packt Publishing Ltd. This book was released on 2022-11-11 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Implement Secure Access Service Edge (SASE) for secure network and application communications, exploring SASE services including SD-WAN, ZTF, and more with expert Jeremiah Ginn who helps CxO leaders achieve SASE success Key FeaturesMerge networking and security services into a single architecture to simplify network infrastructureExplore how zero trust network access (ZTNA) restricts access to provide native application segmentationFocus on a native, multitenant cloud architecture that scales dynamically with demandBook Description The SASE concept was coined by Gartner after seeing a pattern emerge in cloud and SD-WAN projects where full security integration was needed. The market behavior lately has sparked something like a "space race" for all technology manufacturers and cloud service providers to offer a "SASE" solution. The current training available in the market is minimal and manufacturer-oriented, with new services being released every few weeks. Professional architects and engineers trying to implement SASE need to take a manufacturer-neutral approach. This guide provides a foundation for understanding SASE, but it also has a lasting impact because it not only addresses the problems that existed at the time of publication, but also provides a continual learning approach to successfully lead in a market that evolves every few weeks. Technology teams need a tool that provides a model to keep up with new information as it becomes available and stay ahead of market hype. With this book, you'll learn about crucial models for SASE success in designing, building, deploying, and supporting operations to ensure the most positive user experience (UX). In addition to SASE, you'll gain insight into SD-WAN design, DevOps, zero trust, and next-generation technical education methods. What you will learnDevelop a comprehensive understanding of SASE from a market and technical perspectiveUnderstand SASE services and components included in SASE solutionsMove logically from prescriptive design to policy-based design and orchestrationUnderstand standard SASE use cases and how to integrate future componentsConvert from a legacy network design model to a secure DevOps model for future projectsUse a functional design overlay to eliminate inter-service competition for the control plane of the SASE serviceWho this book is for This book is for technology and security leaders and specifically for any CTO, CSO, CISO, or CIO looking for an executive approach to SASE for their organization. Anyone implementing SD-WAN, SASE, and SASE services for cloud, network, and security infrastructure will also find this book helpful.
Book Synopsis The Complete Guide to Service Learning by : Cathryn Berger Kaye
Download or read book The Complete Guide to Service Learning written by Cathryn Berger Kaye and published by Free Spirit Publishing. This book was released on 2010-03-18 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: This project-based guide is a blueprint for service learning—from getting started to assessing the experience—and integrates the K–12 Service-Learning Standards for Quality Practice. It provides ideas for incorporating literacy into service learning and suggestions for creating a culture of service. An award-winning treasury of activities, ideas, annotated book recommendations, author interviews, and expert essays—all presented within a curricular context and organized by theme. Digital Content contains all of the planning and tracking forms from the book plus bonus service learning plans, and more.
Book Synopsis The Service Culture Handbook by : Jeff Toister
Download or read book The Service Culture Handbook written by Jeff Toister and published by . This book was released on 2017-03-23 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: Imagine you could develop a customer-focused culture so powerful that your employees always seem to do the right thing. They encourage each other, proactively solve problems, and constantly look for ways to go the extra mile. In short, imagine a workplace culture where employees were absolutely obsessed with customer service. The Service Culture Handbook is a step-by-step guide to help you develop a customer-focused culture in your company, department, or location. Whether you're just beginning your journey, or have been working on culture for years, this handbook will prepare you to take the next step. You'll receive actionable advice, straightforward exercises, and proven tools you can utilize immediately. Learn the one thing that forms the foundation of every great culture. Discover what customer-focused companies do differently to engage their employees. And explore ways to strategically align every facet of your organization with outstanding service. Creating and sustaining a customer-focused culture is a never-ending journey that takes hard work, dedication, and commitment. The Service Culture Handbook is an indispensable resource to help you and your employees stay headed in the right direction. Praise for The Service Culture Handbook: "The Service Culture Handbook provides the poignant inspiration and practical instruction for the difficult work of transforming a service culture into one that is distinctive, successful, and permanent." -Chip R. Bell, author of Kaleidoscope: Delivering Innovative Service That Sparkles "Though research continues to uncover the astonishing impact of customer-focused cultures on customer loyalty and business results, few organizations know how to get there. Jeff Toister unlocks that mystery through this practical (and fun to read!) guide to developing a culture that really works." -Brad Cleveland, founding partner and former CEO, International Customer Management Institute
Book Synopsis WEST BENGAL ALL COMPLETE GUIDE 2021 by : Pradip Podder
Download or read book WEST BENGAL ALL COMPLETE GUIDE 2021 written by Pradip Podder and published by Pradip Podder. This book was released on 2021-04-20 with total page 90 pages. Available in PDF, EPUB and Kindle. Book excerpt: 500 Questions ● Previous year important questions (2019–2020) are included in this book ● New syllabus wise question answer ● SSC CPO syllabus ● SSC CPO question pattern ● SSC CPO 2021last minute suggestion ● The complete practice book set ● SSC CPO syllabus wise all subject are included in this book ● This book is designed by the important question-answer sets ● It will be divided by 5 important sets ● SSC CPO all subject are included in the sets General intelligence and reasoning, General knowledge and General Awareness, Quantitative aptitude, English comprehension, English language, and Comprehension all these subjects are included in this sets ● you will get the all-important question answer in this book ● It will help you to prepare for this SSC CPO examination ● A complete guide for the preparation of SSC CPO examination ● After reading carefully this box you will be prepared for SSC CPO examination.
Book Synopsis A Comprehensive Guide to Radiographic Sciences and Technology by : Euclid Seeram
Download or read book A Comprehensive Guide to Radiographic Sciences and Technology written by Euclid Seeram and published by John Wiley & Sons. This book was released on 2021-04-06 with total page 243 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Comprehensive Guide to Radiographic Sciences and Technology is a concise review of radiographic physics and imaging, perfect for students preparing for certification examinations such as the American Registry for Radiologic Technologists (ARRT). Aligned with the core radiographic science components of the current American Society of Radiologic Technologists (ASRT) curriculum, this up-to-date resource covers topics including radiation production and characteristics, imaging equipment, digital image acquisition and display, radiation protection, basic principles of computed tomography, and quality control. The guide begins with an overview of the radiographic sciences and technology, followed by detailed descriptions of the major components of digital radiographic imaging systems. Subsequent sections discuss the essential aspects of diagnostic radiography and computed tomography, including basic physics, imaging modalities, digital image processing, quality control, imaging informatics, and basic concepts of radiobiology and radiation protection. Throughout the book, concise chapters summarise the critical knowledge required for effective and efficient imaging of the patient while emphasising the important, yet commonly misunderstood, relationship between radiation dose and image quality. Written by an internationally recognised expert in the field, this invaluable reference and guide: Provides easy access to basic physics, techniques, equipment, and safety guidelines for radiographic imaging Reflects the educational requirements of the American Society of Radiologic Technologists (ASRT), the Canadian Association of Medical Radiation Technologists (CAMRT), the College of Radiographers (CoR), and other radiography societies and associations worldwide Offers a range of pedagogical tools such as chapter outlines, key term definitions, bulleted lists, practical examples, and links to current references and additional resources Includes charts, diagrams, photographs, and x-ray images A Comprehensive Guide to Radiographic Sciences and Technology is required reading for students in programs using ionizing radiation, those preparing for the ARRT and other global radiography certification exams, and practising technologists wanting to refresh their knowledge.
Author :Marilyn H. Oermann, PhD, RN, ANEF, FAAN Publisher :Springer Publishing Company ISBN 13 :0826152635 Total Pages :514 pages Book Rating :4.8/5 (261 download)
Book Synopsis Teaching in Nursing and Role of the Educator, Third Edition by : Marilyn H. Oermann, PhD, RN, ANEF, FAAN
Download or read book Teaching in Nursing and Role of the Educator, Third Edition written by Marilyn H. Oermann, PhD, RN, ANEF, FAAN and published by Springer Publishing Company. This book was released on 2021-02-04 with total page 514 pages. Available in PDF, EPUB and Kindle. Book excerpt: All the information you need in one textbook! This all-inclusive text for Nurse Educators delivers comprehensive, evidence-based guidance on the essential components of teaching, including learning theories, teaching methods, new technologies for teaching, curriculum development, evaluation and testing, and accreditation. The text delivers the full scope of knowledge necessary for novice and experienced faculty to become competent teachers in nursing. This third edition features new content on the transition from clinician to educator. There is also a new chapter on nursing professional development and teaching in clinical settings and updated teaching strategies for active learning, clinical judgment, and online teaching. The text is designed to help educators prepare for the certification exams. The text also addresses varied learning styles and how to accommodate them, new developments in simulation, standardized patients, OSCEs, clinical teaching, interprofessional education, and evidence-based teaching. New to the Third Edition: Chapter on the transition from clinician to educator, plus expanded content throughout on becoming a nurse educator Addresses inclusivity and developing an inclusive learning environment for people with different learning styles Strategies to promote active learning, clinical judgment, and higher level learning, and teaching online Updated content on simulations, the use of standardized patients, OSCEs, clinical teaching, and clinical evaluation Chapter on accreditation of nursing programs and developing a systematic program evaluation plan Chapter on nursing professional development and teaching in a clinical setting Key Features: Written by experts who seamlessly integrate evidence-based research and practical strategies Serves as a thorough study guide for nurse educator certification exams Covers practical teaching strategies, simulation, online education, technology, interprofessional education, clinical teaching and evaluation, and test construction Includes case examples and other examples to support content and “how-to” tips Includes a high quality online course ready for an instructor’s use: sample syllabus, PowerPoints, and a complete 20-module online course
Book Synopsis Guidelines Manual by : United States Sentencing Commission
Download or read book Guidelines Manual written by United States Sentencing Commission and published by . This book was released on 1996-11 with total page 24 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Effective Management of Nonprofit Organizations by : Melissa Newman
Download or read book Effective Management of Nonprofit Organizations written by Melissa Newman and published by Taylor & Francis. This book was released on 2024-07-09 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: Effective Management of Nonprofit Organizations: Leading Relationships with Stakeholders provides practical information, rooted in organizational behavior theory, for the effective and successful management of nonprofit organizations and key stakeholder groups. The book enables the reader to identify the ways in which application of management principles and theory varies between nonprofit and for-profit organizations. It also offers a path to develop the skills necessary to lead a nonprofit, enact organizational change, and create strategic plans, as well as recognize and engage with revenue mechanisms. Using case studies and narrative examples, the book provides the basis for the key skills, including marketing, accounting, entrepreneurship, governance, fundraising, and of course leadership and management. Structured around the key themes of staff, volunteers, donors, and community, topics include diversity, ethics, decision-making, culture, conflict, volunteer engagement, fundraising and stewardship, grants, foundations, PR, lobbying and government relations, and others. This book is ideal for college students undertaking a nonprofit management course.
Book Synopsis Organization Development by : Mee-Yan Cheung-Judge
Download or read book Organization Development written by Mee-Yan Cheung-Judge and published by Kogan Page Publishers. This book was released on 2015-05-03 with total page 448 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written by two of the leading experts in the field, Organization Development is a guide to the basic principles of effective organization development. A compendium of theories, practices, diagnostics techniques and figures, it provides practical advice for identifying an organization's needs and determining the most appropriate course of action to maximize organizational capability. It provides an overview of the history and theory of OD and addresses the various phases, the role of the practitioner, aspects of power and politics, and the human resources context. The book also discusses organizational design, culture change, managing transformational change, and developing effective leadership. Bridging the gap between theory and practice, this fully updated new edition of Organization Development now includes coverage of complexity and chaos theory, new case studies describing OD practices and attitudes in countries outside of the US and UK, and new chapters on change and culture and on employee engagement and wellbeing. The authors also have added emphasis on the collaborations between OD and HR functions. It provides a wealth of helpful advice for OD practitioners, HR professionals and those with an interest in helping develop their organization.
Book Synopsis Fundamentals of Nursing - E-Book by : Patricia A. Potter
Download or read book Fundamentals of Nursing - E-Book written by Patricia A. Potter and published by Elsevier Health Sciences. This book was released on 2021-12-22 with total page 1542 pages. Available in PDF, EPUB and Kindle. Book excerpt: **Selected for Doody's Core Titles® 2024 with "Essential Purchase" designation in Fundamentals** Learn the concepts and skills and develop the clinical judgment you need to provide excellent nursing care! Fundamentals of Nursing, 11th Edition prepares you to succeed as a nurse by providing a solid foundation in critical thinking, clinical judgment, nursing theory, evidence-based practice, and patient-centered care in all settings. With illustrated, step-by-step guidelines, this book makes it easy to learn important skills and procedures. Care plans are presented within a nursing process framework that is coordinated with clinical judgement, and case studies show how to apply concepts to nursing practice. From an expert author team led by Patricia Potter and Anne Perry, this bestselling nursing textbook helps you develop the understanding and clinical judgment you need to succeed in the classroom and in your career.
Book Synopsis Training, Supervision, and Professional Development in Human Services Organizations by : Helena Maguire
Download or read book Training, Supervision, and Professional Development in Human Services Organizations written by Helena Maguire and published by Academic Press. This book was released on 2022-06-14 with total page 143 pages. Available in PDF, EPUB and Kindle. Book excerpt: Professional Development, Training, and Supervision in Human Services Organizations provides the latest research on Human Service Organizations (HSO) groups, both public and private, and their use of the Organizational Behavior Management (OBM) model for effective designing, implementing and maintaining services within HSOs. Each volume in this series highlights key concepts and applications pertinent to each division of HSOs, with this release providing program directors and supervisors with the tools they need to develop an efficient and effective training program for onboarding, performance evaluation and professional development for their staff. - Provides detailed content and components for delivering orientation and new-hire training - Demonstrates how to use function-based assessments during evaluations - Highlights various on-the-job training techniques for clinical programs, including shadow training and knowledge quizzes - Details steps for continuous professional development, including certification and participation in scholarly activities
Book Synopsis Data Governance by : Dimitrios Sargiotis
Download or read book Data Governance written by Dimitrios Sargiotis and published by Springer Nature. This book was released on with total page 553 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Mandated Benefits 2024 Compliance Guide by : Wagner
Download or read book Mandated Benefits 2024 Compliance Guide written by Wagner and published by Wolters Kluwer Law & Business. This book was released on with total page 1538 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Handbook on Evaluation by : Reinhard Stockmann
Download or read book Handbook on Evaluation written by Reinhard Stockmann and published by Edward Elgar Publishing. This book was released on 2024-08-06 with total page 421 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this Handbook, Reinhard Stockmann and other esteemed experts in the field provide a systematic and comprehensive exploration into the planning, process, implementation and utilisation of evaluations. Covering the process and individual steps of evaluation in detail, in chronological order and in terms of practical application, it identifies the characteristics and standards that distinguish a professionally and competently conducted evaluation.
Book Synopsis The Complete Guide to Human Resources and the Law by : Dana Shilling
Download or read book The Complete Guide to Human Resources and the Law written by Dana Shilling and published by Wolters Kluwer Law & Business. This book was released on 2023 with total page 1936 pages. Available in PDF, EPUB and Kindle. Book excerpt:
