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Author : Cengiz Haksever
Publisher :
ISBN 13 : 9780133088915
Total Pages : pages
Book Rating : 4.0/5 (889 download)
Download or read book Service Management, Student Workbook written by Cengiz Haksever and published by . This book was released on 2013 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Cengiz Haksever
Publisher : FT Press
ISBN 13 : 0133088863
Total Pages : 134 pages
Book Rating : 4.1/5 (33 download)
Download or read book Service Management, Student Workbook written by Cengiz Haksever and published by FT Press. This book was released on 2013-06-11 with total page 134 pages. Available in PDF, EPUB and Kindle. Book excerpt: With this hands-on study guide to accompany the reference on integrating the many disciplines that comprise service operations management, authors Haksever and Render help students master all aspects of the field. Fully aligned with Service Management, this workbook-style book includes chapter learning objectives, chapter summaries, chapter questions, reviews of key terms and concepts, additional cases and examples, discussion questions, and more.
Author : Cengiz Haksever
Publisher : Pearson Education
ISBN 13 : 0133088855
Total Pages : 134 pages
Book Rating : 4.1/5 (33 download)
Download or read book Service Management written by Cengiz Haksever and published by Pearson Education. This book was released on 2013 with total page 134 pages. Available in PDF, EPUB and Kindle. Book excerpt: Includes bibliographical references and index.
Author : Bart Van Looy
Publisher : Pearson Higher Ed
ISBN 13 : 0273732188
Total Pages : 545 pages
Book Rating : 4.2/5 (737 download)
Download or read book Service Management written by Bart Van Looy and published by Pearson Higher Ed. This book was released on 2013-03-07 with total page 545 pages. Available in PDF, EPUB and Kindle. Book excerpt: Over 75% of graduates currently find work in the service industries, but there are very few books that deal specifically with the subject of service management. This edition of Services Management provides a comprehensive insight into the industry and its' importance in today's economies. The book is based on three central strands of services management: customers, employees and operations. The final part of the book addresses the issue of performance management and service strategy. Based on a series of research workshops with academics and practitioners at the Service Management Centre, De Vlerick School of Management, University of Ghent, the authors have produced in-depth case studies and survey research to help students to develop a thorough understanding of the specific challenges and issues of service management today. Services Management is ideal for Service Management students within a Business or Tourism degree, but also of great interest to operations, management, marketing and general business students The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.
Author : John R. Bryson
Publisher : Palgrave Macmillan
ISBN 13 : 9783030520595
Total Pages : 317 pages
Book Rating : 4.5/5 (25 download)
Download or read book Service Management written by John R. Bryson and published by Palgrave Macmillan. This book was released on 2020-11-22 with total page 317 pages. Available in PDF, EPUB and Kindle. Book excerpt: This textbook offers a fully integrated approach to the theory and practice of service management, exploring the operational dynamics, management issues and business models deployed by service firms. It builds on recent developments in service science as an interdisciplinary research area with emphasis on integration, adaptability, optimization, sustainability and rapid technological adoption. The book explores seven fundamental processes that are key to successfully managing service businesses, helping students gain insights into: how to manage service businesses, with coverage of both small firms and large transnationals service business models, operations and productivity managing service employees how service firms engage in product and process innovation marketing, customers and service experiences internationalization of service businesses the ongoing servitization of manufacturing This unique textbook is an ideal resource for upper undergraduate and postgraduate students studying service businesses and practitioners.
Author : James A. Fitzsimmons
Publisher : Irwin/McGraw-Hill
ISBN 13 :
Total Pages : 666 pages
Book Rating : 4.:/5 (318 download)
Download or read book Service Management written by James A. Fitzsimmons and published by Irwin/McGraw-Hill. This book was released on 2006 with total page 666 pages. Available in PDF, EPUB and Kindle. Book excerpt: Accompanying CD-ROM contains ... "an assortment of valuable learning tools such as the latest version of ServiceModel software and interactive chapter quizzes--all of which facilitate a deeper understanding of service operations and management."--P. [4] of cover.
Author : Daniel John Stine
Publisher : SDC Publications
ISBN 13 : 1630575747
Total Pages : 315 pages
Book Rating : 4.6/5 (35 download)
Download or read book Integrated Introduction to Culinary Arts Management - Student Workbook written by Daniel John Stine and published by SDC Publications. This book was released on with total page 315 pages. Available in PDF, EPUB and Kindle. Book excerpt: Introduction to Culinary Arts Management: Safety, Recipes and Certification Student Workbook, included with the Coursebook or available separately, promotes the retention of information essential to a career in the foodservice industry. Use the foundational knowledge from the coursebook combined with the food safety and culinary skills practiced in this workbook to pass the ServSafe® Food Protection Manager certification exam. This workbook can be used without the coursebook. It contains a semester’s worth of projects and step-by-step recipes to engage everyone interested in culinary arts. Organized to make the most of your time and designed for all learning styles, this workbook helps you rehearse and recall best food safety practices. Everything in Integrated Introduction to Culinary Arts Management: Safety, Recipes and Certification Student Workbook reinforces the crucial food safety information found in the coursebook. Chapters in this workbook correspond to the coursebook and feature a recap of key terms and objectives with short quizzes on vital information. Each chapter of this workbook includes a recipe with a step-by-step video, reflection activities, equipment lists, recipe cost sheets, an end-of-chapter review video, and perforated sheets to make turning in assignments easy. Recipes introduce fundamental culinary math skills and go from simple to more complex. Activities and recipes in each chapter feature built-in rubrics that explain exactly what it takes for a successful product. Activities have useful, real-world applications. The practice exam, explained in the final chapter, closely resembles the official exam and can be taken as many times as needed. Access supporting videos and the practice exam with the code included in this workbook. This workbook concludes with a robust glossary. The Importance of Certification Food safety is paramount at any food establishment, and every employee must thoroughly understand safe food handling. Certification as a ServSafe® Food Protection Manager verifies to an employer that you have had food safety training, ensuring you know the guidelines and regulations for preparing and working with food. It can also help you advance or get hired into the position you’ve always wanted in the food service industry and enhance your potential to earn a higher income. This book focuses on objectives specific to the ServSafe® Food Protection Manager certification exam to help you study for and pass the exam and give you a solid basis for your culinary career.
Author : Tony L. Doherty
Publisher : Routledge
ISBN 13 : 1134679521
Total Pages : 584 pages
Book Rating : 4.1/5 (346 download)
Download or read book Managing Public Services - Implementing Changes written by Tony L. Doherty and published by Routledge. This book was released on 2005-08-18 with total page 584 pages. Available in PDF, EPUB and Kindle. Book excerpt: Focusing on change as a constant factor in the management of any organization, this informative book helps the student and practitioner to develop the skills and knowledge they require to underpin the work of a modern service manager in rapidly-changing public sector organizations - whether publicly owned, privately managed or sub-contracted. Taking a distinctive approach, emphasizing management and organizational learning as keys to organizational success, this introductory text is solidly practical and is supported by strong pedagogical features including: case studies review questions illustrative vignettes. This comprehensive text has been specifically designed and developed to meet the needs of students studying public services management at undergraduate, certificate diploma and postgraduate level. It allows the reader to develop transferable skills in thinking and learning as they work through the book and gives greater awareness of the benefits of continuous learning for staff and managers.
Author : Marcy Schveibinz
Publisher :
ISBN 13 :
Total Pages : 108 pages
Book Rating : 4.X/5 (2 download)
Download or read book Food Service Management written by Marcy Schveibinz and published by . This book was released on 1992 with total page 108 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :
Publisher :
ISBN 13 :
Total Pages : 464 pages
Book Rating : 4.3/5 (243 download)
Download or read book Agricultural Education written by and published by . This book was released on 1972 with total page 464 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : James A. Fitzsimmons
Publisher :
ISBN 13 : 9780078024078
Total Pages : 524 pages
Book Rating : 4.0/5 (24 download)
Download or read book Service Management written by James A. Fitzsimmons and published by . This book was released on 2014 with total page 524 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Marc J. Schniederjans
Publisher : FT Press
ISBN 13 : 0132963906
Total Pages : 660 pages
Book Rating : 4.1/5 (329 download)
Download or read book Reinventing the Supply Chain Life Cycle written by Marc J. Schniederjans and published by FT Press. This book was released on 2012-11-20 with total page 660 pages. Available in PDF, EPUB and Kindle. Book excerpt: Optimize supply chains throughout their entire lifecycle: creation, growth, maturity, and decline! Reflecting up-to-the-minute "in-the-trenches" experience and pioneering research, this book illuminates the complex transformational processes associated with managing complex supply chains that incorporate multiple products and services within ever-changing networks. Marc J. Schniederjans and Stephen B. Legrand walk you through: starting, creating, and building new supply chains; then, realigning those supply chains for growth, adjusting to dynamic change, readjusting networks, building flexibility, and managing new supply chain risks. Next, they offer practical, realistic guidance for realigning "mature" supply chains, innovating, controlling costs; and smoothly managing declining demand. Throughout, they offer invaluable insights and tools for negotiating, measuring performance, anticipating change, improving agility and flexibility, meeting commitments to social responsibility and the law; and much more. Based on the authors' up-to-the minute supply chain experience and pioneering academic research, Reinventing the Supply Chain Life Cycle contains many real-world examples and interviews with executives from some of the world’s top organizations. It integrates content related to key certifications and offers valuable material that can be incorporated directly into existing supply chain practices, procedures, and policies.
Author : Ohio State University. Center for Vocational and Technical Education
Publisher :
ISBN 13 :
Total Pages : 454 pages
Book Rating : 4.:/5 (89 download)
Download or read book Agricultural Education Instructional Materials written by Ohio State University. Center for Vocational and Technical Education and published by . This book was released on 1972 with total page 454 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Ruth E. McCall
Publisher : Jones & Bartlett Learning
ISBN 13 : 1284243214
Total Pages : 307 pages
Book Rating : 4.2/5 (842 download)
Download or read book Student Workbook for Phlebotomy Essentials, Enhanced Edition written by Ruth E. McCall and published by Jones & Bartlett Learning. This book was released on 2020-06-01 with total page 307 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Student Workbook for Phlebotomy Essentials, Enhanced Seventh Edition is designed to be used in combination with the seventh edition of the Phlebotomy Essentials textbook as a valuable learning resource that will help the student master the principles of phlebotomy by reinforcing key concepts and procedures covered in the textbook.
Author : Food and Nutrition Information Center (U.S.)
Publisher :
ISBN 13 :
Total Pages : 368 pages
Book Rating : 4.3/5 (91 download)
Download or read book Catalog written by Food and Nutrition Information Center (U.S.) and published by . This book was released on 1973 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Food and Nutrition Information and Educational Materials Center (U.S.)
Publisher :
ISBN 13 :
Total Pages : 374 pages
Book Rating : 4.:/5 (31 download)
Download or read book Catalog. Supplement - Food and Nutrition Information and Educational Materials Center written by Food and Nutrition Information and Educational Materials Center (U.S.) and published by . This book was released on 1973 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : National Agricultural Library (U.S.)
Publisher :
ISBN 13 :
Total Pages : 348 pages
Book Rating : 4.F/5 ( download)
Download or read book Cumulative Index to the Catalog of the Food and Nutrition Information and Education Material Center 1973-1975 written by National Agricultural Library (U.S.) and published by . This book was released on 1975 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt:
