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Thank You for Your Service

Author : David Finkel
Publisher : Macmillan + ORM
ISBN 13 : 0374710961
Total Pages : 272 pages
Book Rating : 4.3/5 (747 download)

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Book Synopsis Thank You for Your Service by : David Finkel

Download or read book Thank You for Your Service written by David Finkel and published by Macmillan + ORM. This book was released on 2013-10-01 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now a Major Motion Picture Directed by American Sniper Writer Jason Hall and Starring Miles Teller No journalist has reckoned with the psychology of war as intimately as David Finkel. In The Good Soldiers, his bestselling account from the front lines of Baghdad, Finkel embedded with the men of the 2-16 Infantry Battalion as they carried out the infamous “surge”. Now, in Thank You for Your Service, Finkel tells the true story of those men as they return home from the front-lines of Baghdad and struggle to reintegrate--both into their family lives and into American society at large. Finkel is with these veterans in their most intimate, painful, and hopeful moments as they try to recover, and in doing so, he creates an indelible, essential portrait of what life after war is like--not just for these soldiers, but for their wives, widows, children, and friends, and for the professionals who are truly trying, and to a great degree failing, to undo the damage that has been done. Thank You for Your Service is an act of understanding, and it offers a more complete picture than we have ever had of two essential questions: When we ask young men and women to go to war, what are we asking of them? And when they return, what are we thanking them for? “Finkel sketches a panoramic view of postwar life....A book that every American should read.” —Jake Tapper, Los Angeles Times Finalist for the National Book Critics Circle Award, the Los Angeles Times Book Prize, and the New York Public Library Helen Bernstein Award for Excellence in Journalism. One of Ten Favorite Books of 2013 by Michiko Kakutani (The New York Times), a Washington Post Top Ten Book of the Year, and a New York Times Book Review Notable Book of the Year

The Minister's Service Book

Author : Myer Pearlman
Publisher :
ISBN 13 : 9780882435510
Total Pages : 0 pages
Book Rating : 4.4/5 (355 download)

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Book Synopsis The Minister's Service Book by : Myer Pearlman

Download or read book The Minister's Service Book written by Myer Pearlman and published by . This book was released on 1991-10-04 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Features text for common ceremonies such as marriage services, baptismal services, dedication of children, reception of new members, funeral services, dedication of church buildings, and installation of officers. Gold stamped

Service Book of the Holy Orthodox-Catholic Apostolic (Greco-Russian) Church

Author : Orthodox Eastern Church
Publisher :
ISBN 13 :
Total Pages : 666 pages
Book Rating : 4.:/5 (89 download)

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Book Synopsis Service Book of the Holy Orthodox-Catholic Apostolic (Greco-Russian) Church by : Orthodox Eastern Church

Download or read book Service Book of the Holy Orthodox-Catholic Apostolic (Greco-Russian) Church written by Orthodox Eastern Church and published by . This book was released on 1906 with total page 666 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Uncommon Service

Author : Frances X. Frei
Publisher : Harvard Business Press
ISBN 13 : 1422133311
Total Pages : 262 pages
Book Rating : 4.4/5 (221 download)

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Book Synopsis Uncommon Service by : Frances X. Frei

Download or read book Uncommon Service written by Frances X. Frei and published by Harvard Business Press. This book was released on 2012 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offers an organizational design model for service organizations, covering such topics as funding mechanisms, employee management systems, and customer management systems.

Vespers and Divine Liturgy

Author : Priest Jonathan Lincoln
Publisher :
ISBN 13 : 9781736172339
Total Pages : pages
Book Rating : 4.1/5 (723 download)

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Book Synopsis Vespers and Divine Liturgy by : Priest Jonathan Lincoln

Download or read book Vespers and Divine Liturgy written by Priest Jonathan Lincoln and published by . This book was released on 2021-08 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

No Place for Truth

Author : David F. Wells
Publisher : Wm. B. Eerdmans Publishing
ISBN 13 : 9780802807472
Total Pages : 334 pages
Book Rating : 4.8/5 (74 download)

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Book Synopsis No Place for Truth by : David F. Wells

Download or read book No Place for Truth written by David F. Wells and published by Wm. B. Eerdmans Publishing. This book was released on 1994-12-20 with total page 334 pages. Available in PDF, EPUB and Kindle. Book excerpt: Evangelicals, argues Wells, have largely lost the truth that God also stands outside all human experience, that he still summons sinners to repentance and belief regardless of their self-image, and that he calls his church to stand fast in his truth against the blandishments of the modern world.

Digital Customer Service

Author : Rick DeLisi
Publisher : John Wiley & Sons
ISBN 13 : 1119841909
Total Pages : 262 pages
Book Rating : 4.1/5 (198 download)

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Book Synopsis Digital Customer Service by : Rick DeLisi

Download or read book Digital Customer Service written by Rick DeLisi and published by John Wiley & Sons. This book was released on 2021-08-31 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: Digital Customer Service is the new standard for creating a 5-star customer experience As much as technology has improved our lives, for many people customer service experiences remain unnecessarily frustrating. But the advent of Digital Customer Service (DCS) promises to make these interactions seamless and effortless by creating experiences that occur entirely on a customer's own screen, even in situations where it is preferable to speak to an agent. Digital Customer Service: Transforming Customer Experience for an On-Screen World traces the evolution of customer service—as well as the evolution of customer expectations and the underlying psychology that drives customer behavior - from the days of the first call centers in the 1980s all the way to today's digital world. Written for Customer Service and Customer Experience leaders as well as C-suite executives (CEOs, CFOs, CIOs), Digital Customer Service helps business leaders balance three critical priorities: Creating an excellent experience for customers that increases customer loyalty and profitability Driving down the cost of Customer Service/Support interactions, while increasing revenue through Sales interactions Moving quickly toward the goal of "digital transformation" We have discovered—in our research and our first-hand experience—that when companies commit to achieving true Digital Customer Service, they can make significant progress toward all three of these goals at once. Digital Customer Service provides the roadmap for how your company can get there. And when you do, who wins? EVERYONE.

Song and Service Book for Ship and Field

Author : Ivan L. Bennett
Publisher :
ISBN 13 : 9781258916374
Total Pages : 194 pages
Book Rating : 4.9/5 (163 download)

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Book Synopsis Song and Service Book for Ship and Field by : Ivan L. Bennett

Download or read book Song and Service Book for Ship and Field written by Ivan L. Bennett and published by . This book was released on 2013-10 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a new release of the original 1941 edition.

Exceptional Service, Exceptional Profit

Author : Leonardo Inghilleri
Publisher : AMACOM
ISBN 13 : 0814415393
Total Pages : 190 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis Exceptional Service, Exceptional Profit by : Leonardo Inghilleri

Download or read book Exceptional Service, Exceptional Profit written by Leonardo Inghilleri and published by AMACOM. This book was released on 2010-04-14 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: What if you could protect your business against competitive inroads, once and for all? Customer service experts Leonardo Inghilleri and Micah Solomon's anticipatory customer service approach was first developed at The Ritz-Carlton as well as at Solomon's company Oasis, and has since proven itself in countless companies around the globe--from luxury giant BVLGARI to value-sensitive auto parts leader Carquest and everywhere in between. Their experience shows that the most powerful growth engine in a tight market--and best protection from competitive inroads--is to put everything you can into cultivating true customer loyalty. Exceptional Service, Exceptional Profit takes the techniques that minted money for these brands and reveals how you can apply them to your own business to provide the kind of exceptional service that nearly guarantees loyalty. Soon, you'll be reaping the benefits of loyal customers who are: less sensitive to price competition, more forgiving of small glitches, and, ultimately, who are "walking billboards" happily promoting your brand. Filled with detailed, behind-the-scenes examples, Exceptional Service, Exceptional Profit unlocks a new level of customer relationship that leaves your competitors in the dust, your customers coming back day after day, and your bottom line looking better than it ever has before.

The Little Customer Service Book

Author : Rick Grassi
Publisher :
ISBN 13 : 9780578772929
Total Pages : 94 pages
Book Rating : 4.7/5 (729 download)

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Book Synopsis The Little Customer Service Book by : Rick Grassi

Download or read book The Little Customer Service Book written by Rick Grassi and published by . This book was released on 2020-11-05 with total page 94 pages. Available in PDF, EPUB and Kindle. Book excerpt: A handbook detailing the basics of effective customer service.

Terms of Service

Author : Chris Martin
Publisher : B&H Publishing Group
ISBN 13 : 1087738385
Total Pages : 164 pages
Book Rating : 4.0/5 (877 download)

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Book Synopsis Terms of Service by : Chris Martin

Download or read book Terms of Service written by Chris Martin and published by B&H Publishing Group. This book was released on 2022-02-01 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do we use social media, or are we being used by it? Social media is brilliant and obscene. It sharpens the mind and dulls it. It brings nations together and tears them apart. It perpetuates, reveals, and repairs injustice. It is an untamed beast upon which we can only hope to ride, but never quite corral. What is it doing to us? In Terms of Service, Chris Martin brings readers his years of expertise and experience from building online brands, coaching authors and speakers about social media use, and thinking theologically about the effects of social media. As you read this book, you will: Learn how social media has come to dominate the role the internet plays in your life Learn how the “social internet” affects you in ways you may not realize Be equipped to push back against the hold the internet has on your mind and your heart

A Syriac service-book from Turfan

Author : Erica C. D. Hunter
Publisher : Brepols Publishers
ISBN 13 : 9782503574714
Total Pages : 0 pages
Book Rating : 4.5/5 (747 download)

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Book Synopsis A Syriac service-book from Turfan by : Erica C. D. Hunter

Download or read book A Syriac service-book from Turfan written by Erica C. D. Hunter and published by Brepols Publishers. This book was released on 2017 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The present volume offers an edition of the Syriac text, English translation and critical introduction to MIK III 45. The Syriac text is of the Penqita, the book later known as the ḥudra, containing the variable parts of the daily offices and eucharist, to which have been appended some occasional services of the Church of the East, including the burial service. The 60 folios are the surviving part (about one quarter) of a manuscript datable to the eighth or ninth century and, on account of this dating, can be considered to be the earliest extant witness to the Penqita which was the project of the seventh-century patriarch Isho'yab III who drew up the outline for the ecclesiastical year that is still followed today in the Church of the East. The editors argue that MIK III 45 was probably written in Merv for transport to the Christian church in distant Turfan.

Irreplaceable Service Manager

Author : Chris Collins
Publisher :
ISBN 13 : 9781733394505
Total Pages : 170 pages
Book Rating : 4.3/5 (945 download)

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Book Synopsis Irreplaceable Service Manager by : Chris Collins

Download or read book Irreplaceable Service Manager written by Chris Collins and published by . This book was released on 2019-10 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: When your service department is struggling to reach its goals and management is breathing down your neck, who can you turn to for help? In The Irreplaceable Service Manager, Chris Collins provides you with the roadmap to exponentially improve your service department performance in 90 days or less. From maximizing Fixed Absorption and Customer Retention to optimizing Time Management and Labor Rates, Chris's methods have proven to assist service managers determined to boost their service department results. A sought-after dealership consultant and management expert, Chris offers a platform for action that helps service advisors and managers improve department operations by: Recruiting a team of bulldogs who can make customers happy and ROI numbers soar Utilizing his secrets to increase and maintain a high CSI level Holding people responsible for their jobs to effectively impact time management This book includes hundreds more tips and tricks that will enable you to transform your service department into a well-oiled, lucrative machine - while at the same time making you an Irreplaceable Service Manager.

Lutheran Service Book

Author : Concordia Publishing House
Publisher :
ISBN 13 : 9780758612250
Total Pages : 708 pages
Book Rating : 4.6/5 (122 download)

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Book Synopsis Lutheran Service Book by : Concordia Publishing House

Download or read book Lutheran Service Book written by Concordia Publishing House and published by . This book was released on 2007-01-01 with total page 708 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Service Provider Networks

Author : Orhan ERGUN
Publisher : Independently Published
ISBN 13 : 9781096289395
Total Pages : 305 pages
Book Rating : 4.2/5 (893 download)

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Book Synopsis Service Provider Networks by : Orhan ERGUN

Download or read book Service Provider Networks written by Orhan ERGUN and published by Independently Published. This book was released on 2019-05-13 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book will give you a High Level of overview of the Service Provider Network Design and Architecture. It talks about the unique aspects of Service Provider networks, different types of Service Providers and the business relationships between them. It covers the Service Providers services, different last mile access offerings and transport networks, and their subscribers and services.Technical explanation about different types of Fixed and Mobile network services and the Service Provider physical locations are also explained. You will see the Big Picture of Service Provider Networks.After understanding the Service Provider Concepts and Technologies, a fictitious National Service Provider network, named ATELCO will be introduced, to give you a more view of the technologies, protocols, services and end to end traffic flow in great detail. And at last the Evolving Technologies used in Service Providers and Massively Scale Datacenters will be seen.

Lutheran Service Book

Author : Lutheran Church--Missouri Synod
Publisher :
ISBN 13 : 9780758612243
Total Pages : 359 pages
Book Rating : 4.6/5 (122 download)

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Book Synopsis Lutheran Service Book by : Lutheran Church--Missouri Synod

Download or read book Lutheran Service Book written by Lutheran Church--Missouri Synod and published by . This book was released on 2006 with total page 359 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Secret Service

Author : Wendy Walker
Publisher : Sun & Moon
ISBN 13 :
Total Pages : 478 pages
Book Rating : 4.:/5 (321 download)

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Book Synopsis The Secret Service by : Wendy Walker

Download or read book The Secret Service written by Wendy Walker and published by Sun & Moon. This book was released on 1992 with total page 478 pages. Available in PDF, EPUB and Kindle. Book excerpt: In a quasi-eighteenth century Europe, agents of the secret service use their ability to masquerade as objects to break up a plot against the king and queen.