Self Service In The Internet Age

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Self-Service in the Internet Age

Author : David Oliver
Publisher : Springer Science & Business Media
ISBN 13 : 1848002076
Total Pages : 282 pages
Book Rating : 4.8/5 (48 download)

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Book Synopsis Self-Service in the Internet Age by : David Oliver

Download or read book Self-Service in the Internet Age written by David Oliver and published by Springer Science & Business Media. This book was released on 2009-03-02 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dave Oliver, Celia Romm and Fay Sudweeks This book follows previous texts: Celia Romm and Fay Sudweeks (eds) (1998), Doing Business Electronically: A Global Perspective of Electronic Commerce, and Fay Sudweeks and Celia Romm (eds) (1999) Doing Business on the Internet: Opportunities and Pitfalls. Not only is this current book about doing something, but it also aims to present insights into how electronic commerce impacts upon the lives of everyday people; in other words, how electronic commerce is received, as well as how it is ‘done’. Accessing the Internet on a regular basis has become an established activity for many people. This activity gives academics and researchers the opportunity to observe and study the nature and effects of this engagement in society. The influence of the Internet in our social fabric also provides the incentive for organizations to implement a web presence. As expressed in the title Self-Service on the Internet: Expectations and Experiences, we aim to present the expectations or reasons for the availability of various services on the Internet, and social responses to these developments, i. e. the experiences. These are the two main dimensions to the chapters presented in this book. The major component in the title is self-service on the Internet. The term electronic commerce is too restrictive for our purpose as it tends towards commercial overtones, which do not especially concern us.

Oversharing: Presentations of Self in the Internet Age

Author : Ben Agger
Publisher : Routledge
ISBN 13 : 1317554515
Total Pages : 157 pages
Book Rating : 4.3/5 (175 download)

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Book Synopsis Oversharing: Presentations of Self in the Internet Age by : Ben Agger

Download or read book Oversharing: Presentations of Self in the Internet Age written by Ben Agger and published by Routledge. This book was released on 2015-02-11 with total page 157 pages. Available in PDF, EPUB and Kindle. Book excerpt: People ‘overshare’ when they interact with others through the screens of computers and smartphones. Oversharing means to divulge more of their inner feelings, opinions and sexuality than they would in person, or even over the phone. Text messaging, Facebooking, tweeting, camming, blogging, online dating, and internet porn are vehicles of this oversharing, which blurs the boundary between public and private life. This book examines these ‘presentations of self’, acknowledging that we are now much more public about what used to be private. With this second edition, Agger adds a new chapter on whether privacy is possible that addresses selfies, job loss due to oversharing, the surveillance state, and examples of when the private should go public.

Emotions and Service in the Digital Age

Author : Charmine E. J. Härtel
Publisher : Emerald Group Publishing
ISBN 13 : 1839092610
Total Pages : 213 pages
Book Rating : 4.8/5 (39 download)

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Book Synopsis Emotions and Service in the Digital Age by : Charmine E. J. Härtel

Download or read book Emotions and Service in the Digital Age written by Charmine E. J. Härtel and published by Emerald Group Publishing. This book was released on 2020-10-19 with total page 213 pages. Available in PDF, EPUB and Kindle. Book excerpt: Research on Emotion in Organizations comprises chapters describing multidisciplinary research into affect, emotion, and mood in organizations at all levels of analysis, including within-person variation, individual differences, interpersonal exchanges, groups, and organizations.

Transnational Culture in the Internet Age

Author : Sean A. Pager
Publisher : Edward Elgar Publishing
ISBN 13 : 0857931342
Total Pages : 447 pages
Book Rating : 4.8/5 (579 download)

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Book Synopsis Transnational Culture in the Internet Age by : Sean A. Pager

Download or read book Transnational Culture in the Internet Age written by Sean A. Pager and published by Edward Elgar Publishing. This book was released on 2012-01-01 with total page 447 pages. Available in PDF, EPUB and Kindle. Book excerpt: Digital technology has transformed global culture, connecting and empowering users on a hitherto unknown scale. Existing paradigms from intellectual property rights to cultural diversity and telecommunications regulation seem increasingly obsolete, confounding policymakers and provoking wide-ranging debate. Transnational Culture in the Internet Age draws on a range of disciplines to examine new approaches to regulating communications and cultural production. The insightful contributions shed new light on insufficiently examined issues and highlight connections that cut across the many different domains in which such regulations operate. Building upon the framework presented by David Post – one of the first and most prominent scholars of cyber law and a contributor to this volume – the authors address the implications and economics of the Internet's astronomical scale, jurisdiction and enforcement of the web as it relates to topics including libel tourism and threats to free speech, and the power of global communication to dissolve and recreate identities. Ideal for students and scholars of innovation, technology, cyber law and communication, Transnational Culture in the Internet Age will be a valuable addition to any library.

Postal Services in the Digital Age

Author : M. Finger
Publisher : IOS Press
ISBN 13 : 1614993955
Total Pages : 200 pages
Book Rating : 4.6/5 (149 download)

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Book Synopsis Postal Services in the Digital Age by : M. Finger

Download or read book Postal Services in the Digital Age written by M. Finger and published by IOS Press. This book was released on 2014-06-11 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: In recent years, the postal sector has undergone radical changes, which have primarily been driven by operational and technological developments. Not only has the advent of Information and Communication Technology (ICT) added competition to the market, but it has also provided ample opportunity for the broadening and improvement of services and product range._x000D_ This book deals with the challenges faced by the postal sector in the digital age, and with the vast opportunities that technological advancements offer postal operators with regard to developing new business solutions and services tailored to the needs of their customers. It provides an analysis of these opportunities and identifies the ways in which postal operators might benefit from the digital age and new market requirements. The book is divided into three main parts: various digital dimensions; e-commerce challenges; and opportunities for partnership with governments. A final chapter discusses the developments described in the book and the views and ideas of the authors._x000D_ The book will be of interest to all those responsible for developing and running postal services, as well as to anyone affected by the changes which have already taken place or the possibilities opening up for new and improved services.

Public Service Media in the Digital Age

Author : Agnes Gulyás
Publisher : Cambridge Scholars Publishing
ISBN 13 : 1443863572
Total Pages : 175 pages
Book Rating : 4.4/5 (438 download)

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Book Synopsis Public Service Media in the Digital Age by : Agnes Gulyás

Download or read book Public Service Media in the Digital Age written by Agnes Gulyás and published by Cambridge Scholars Publishing. This book was released on 2014-07-03 with total page 175 pages. Available in PDF, EPUB and Kindle. Book excerpt: Public service media are going through dramatic transformations as a result of technological developments, policy changes, market pressures and changes in media consumption. A significant part of this transformation is connected to the enhanced and novel roles of audience initiative to use and generate content. The scale and significance of the changes are still contested and the future of the provisions remains unclear. This book synthesises current debates on public service media and provides analysis of the key issues from an international perspective. It brings together leading researchers in the field and offers case studies from different countries. The book explores two main areas: legacy public service broadcasters in the digital age and new forms of public service media. Chapters in this collection address such fundamental questions about the future of public service media as: are the public ready to take on genuinely participatory roles? Do public service media organisations and professionals seriously consider shifting to a radically more demand-oriented production? How would changes in public service media impact political discourses and landscapes?

Oversharing: Presentations of Self in the Internet Age

Author : Ben Agger
Publisher : Routledge
ISBN 13 : 1317554523
Total Pages : 89 pages
Book Rating : 4.3/5 (175 download)

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Book Synopsis Oversharing: Presentations of Self in the Internet Age by : Ben Agger

Download or read book Oversharing: Presentations of Self in the Internet Age written by Ben Agger and published by Routledge. This book was released on 2015-02-11 with total page 89 pages. Available in PDF, EPUB and Kindle. Book excerpt: People ‘overshare’ when they interact with others through the screens of computers and smartphones. Oversharing means to divulge more of their inner feelings, opinions and sexuality than they would in person, or even over the phone. Text messaging, Facebooking, tweeting, camming, blogging, online dating, and internet porn are vehicles of this oversharing, which blurs the boundary between public and private life. This book examines these ‘presentations of self’, acknowledging that we are now much more public about what used to be private. With this second edition, Agger adds a new chapter on whether privacy is possible that addresses selfies, job loss due to oversharing, the surveillance state, and examples of when the private should go public.

Translation in the Digital Age

Author : Michael Cronin
Publisher : Routledge
ISBN 13 : 0415608597
Total Pages : 175 pages
Book Rating : 4.4/5 (156 download)

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Book Synopsis Translation in the Digital Age by : Michael Cronin

Download or read book Translation in the Digital Age written by Michael Cronin and published by Routledge. This book was released on 2013 with total page 175 pages. Available in PDF, EPUB and Kindle. Book excerpt: Translation is living through a period of revolutionary upheaval. The effects of digital technology and the internet on translation are continuous, widespread and profound. From automatic online translation services to the rise of crowdsourced translation and the proliferation of translation Apps for smartphones, the translation revolution is everywhere. The implications for human languages, cultures and society of this revolution are radical and far-reaching. In the Information Age that is the Translation Age, new ways of talking and thinking about translation which take full account of the dramatic changes in the digital sphere are urgently required. Michael Cronin examines the role of translation with regard to the debates around emerging digital technologies and analyses their social, cultural and political consequences, guiding readers through the beginnings of translation's engagement with technology, and through to the key issues that exist today. With links to many areas of study, Translation in the Digital Age is a vital read for students of modern languages, translation studies, cultural studies and applied linguistics.

Self-Service Analytics Simplified

Author : Arshad Khan
Publisher : Khan Consulting & Publishing LLC
ISBN 13 : 0966086376
Total Pages : 176 pages
Book Rating : 4.9/5 (66 download)

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Book Synopsis Self-Service Analytics Simplified by : Arshad Khan

Download or read book Self-Service Analytics Simplified written by Arshad Khan and published by Khan Consulting & Publishing LLC. This book was released on 2019-07-10 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Self-Service Analytics Simplified: How to Plan and Implement will introduce you to self-service analytics (SSA), which aims to make business users less dependent on IT for their reporting and analytics needs. This book, which teaches how to plan and implement an SSA project, will appeal to a broad range of users including senior executives, business and IT managers, project managers, data analysts, business analysts, developers, casual users, as well as IT professionals. The topics covered in Self-Service Analytics Simplified: How to Plan and Implement include an introduction to self-service analytics, relationship with BI, benefits for different types of users, readiness assessment, planning, data-related topics including metadata and data pipelining, architecture, tools, requirements, implementation, data governance, security, training, data and user onboarding, and barriers to adoption, as well as challenges, best practices, lessons, and tips.

Strategic Corporate Communication in the Digital Age

Author : Mark Anthony Camilleri
Publisher : Emerald Group Publishing
ISBN 13 : 1800712642
Total Pages : 340 pages
Book Rating : 4.8/5 (7 download)

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Book Synopsis Strategic Corporate Communication in the Digital Age by : Mark Anthony Camilleri

Download or read book Strategic Corporate Communication in the Digital Age written by Mark Anthony Camilleri and published by Emerald Group Publishing. This book was released on 2021-02-19 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strategic Corporate Communication in the Digital Age explores how contemporary communication approaches are crossing boundaries as innovative media formats and digital transformations offer new challenges and opportunities to academia and practitioners.

The Academic Librarian in the Digital Age

Author : Tom Diamond
Publisher : McFarland
ISBN 13 : 1476680167
Total Pages : 199 pages
Book Rating : 4.4/5 (766 download)

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Book Synopsis The Academic Librarian in the Digital Age by : Tom Diamond

Download or read book The Academic Librarian in the Digital Age written by Tom Diamond and published by McFarland. This book was released on 2020-08-24 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: As new technology and opportunities emerge through the revolutionary impacts of the digital age, the function of libraries and librarians and how they provide services to constituents is rapidly changing. The impact of new technology touches everything from libraries' organizational structures, business models, and workflow processes, to position descriptions and the creation of new positions. As libraries are required to make operational adjustments to meet the growing technological demands of libraries' customer bases and provide these services, librarians must be flexible in adapting to this fast-moving environment. This volume shares the unique perspectives and experiences of librarians on the front lines of this technological transformation. The essays within provide details of both the practical applications of surviving, adapting, and growing when confronted with changing roles and responsibilities, as well as a big picture perspective of the changing roles impacting libraries and librarians. This book strives to be a valuable tool for librarians involved in public and technical services, digital humanities, virtual and augmented reality, government documents, information technology, and scholarly communication.

E-Politics and Organizational Implications of the Internet: Power, Influence, and Social Change

Author : Romm Livermore, Celia
Publisher : IGI Global
ISBN 13 : 1466609672
Total Pages : 445 pages
Book Rating : 4.4/5 (666 download)

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Book Synopsis E-Politics and Organizational Implications of the Internet: Power, Influence, and Social Change by : Romm Livermore, Celia

Download or read book E-Politics and Organizational Implications of the Internet: Power, Influence, and Social Change written by Romm Livermore, Celia and published by IGI Global. This book was released on 2012-04-30 with total page 445 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book charts this influence and describes the unique effect electronic communication has on organizations, communities, nations, and cultures"--Provided by publisher.

Disruptive Technology and Digital Transformation for Business and Government

Author : Sandhu, Kamaljeet
Publisher : IGI Global
ISBN 13 : 1799885852
Total Pages : 410 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Disruptive Technology and Digital Transformation for Business and Government by : Sandhu, Kamaljeet

Download or read book Disruptive Technology and Digital Transformation for Business and Government written by Sandhu, Kamaljeet and published by IGI Global. This book was released on 2021-05-07 with total page 410 pages. Available in PDF, EPUB and Kindle. Book excerpt: With the far-reaching global impact of the COVID-19 pandemic, the demand and the necessity for digital enterprise transformation have accelerated exponentially. Management and strategies for the adoption and wider usage of newer digital technologies for the transformation of an enterprise through digital tools such as real-time video communications have shown that people no longer need to be required to be physically present in the same place; rather, they can be geographically dispersed. Technologies such as artificial intelligence, cloud computing, digital banking, and cloud data have taken over tasks that were initially done by human hands and have increased both the automation and efficiency of tasks and the accessibility of information and services. Inclusion of all these newer technologies has shown the fast pace at which the digital enterprise transformation is rapidly evolving and how new ecosystems are reshaping the digital enterprise model. Disruptive Technology and Digital Transformation for Business and Government presents interesting research on digital enterprise transformation at different stages and across different settings within government and industry, along with key issues and deeper insights on the core problems and developing solutions and recommendations for digital enterprise transformation. The chapters examine the three core leaders of transformation: the people such as managers, employees, and customers; the digital technology such as artificial intelligence and robotics; and the digital enterprise, including the products and services being transformed. They unravel the underlying process for management and strategies to fully incorporate new digital tools and technologies across all aspects of an enterprise undergoing transformation. This book is ideally intended for managers, executives, IT consultants, business professionals, government officials, researchers, students, practitioners, stakeholders, academicians, and anyone else looking to learn about new developments in digital enterprise transformation of business systems from a global perspective.

Engaging Privacy and Information Technology in a Digital Age

Author : National Research Council
Publisher : National Academies Press
ISBN 13 : 0309103924
Total Pages : 451 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Engaging Privacy and Information Technology in a Digital Age by : National Research Council

Download or read book Engaging Privacy and Information Technology in a Digital Age written by National Research Council and published by National Academies Press. This book was released on 2007-07-28 with total page 451 pages. Available in PDF, EPUB and Kindle. Book excerpt: Privacy is a growing concern in the United States and around the world. The spread of the Internet and the seemingly boundaryless options for collecting, saving, sharing, and comparing information trigger consumer worries. Online practices of business and government agencies may present new ways to compromise privacy, and e-commerce and technologies that make a wide range of personal information available to anyone with a Web browser only begin to hint at the possibilities for inappropriate or unwarranted intrusion into our personal lives. Engaging Privacy and Information Technology in a Digital Age presents a comprehensive and multidisciplinary examination of privacy in the information age. It explores such important concepts as how the threats to privacy evolving, how can privacy be protected and how society can balance the interests of individuals, businesses and government in ways that promote privacy reasonably and effectively? This book seeks to raise awareness of the web of connectedness among the actions one takes and the privacy policies that are enacted, and provides a variety of tools and concepts with which debates over privacy can be more fruitfully engaged. Engaging Privacy and Information Technology in a Digital Age focuses on three major components affecting notions, perceptions, and expectations of privacy: technological change, societal shifts, and circumstantial discontinuities. This book will be of special interest to anyone interested in understanding why privacy issues are often so intractable.

The Tools of Government in the Digital Age

Author : Christopher Hood
Publisher : Bloomsbury Publishing
ISBN 13 : 1137061545
Total Pages : 232 pages
Book Rating : 4.1/5 (37 download)

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Book Synopsis The Tools of Government in the Digital Age by : Christopher Hood

Download or read book The Tools of Government in the Digital Age written by Christopher Hood and published by Bloomsbury Publishing. This book was released on 2007-07-20 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: This important new work updates the arguments of Christopher Hood's classic work The Tools of Government for the Twenty-First century. Comprehensively revised throughout, it includes increased coverage of how government gets information and an assessment of how the tools available to government have changed over time.

Privacy in the Digital Age

Author : United States. Congress. Senate. Committee on the Judiciary
Publisher :
ISBN 13 :
Total Pages : 240 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis Privacy in the Digital Age by : United States. Congress. Senate. Committee on the Judiciary

Download or read book Privacy in the Digital Age written by United States. Congress. Senate. Committee on the Judiciary and published by . This book was released on 2001 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Relationship Marketing in the Digital Age

Author : Robert W. Palmatier
Publisher : Routledge
ISBN 13 : 1351388231
Total Pages : 261 pages
Book Rating : 4.3/5 (513 download)

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Book Synopsis Relationship Marketing in the Digital Age by : Robert W. Palmatier

Download or read book Relationship Marketing in the Digital Age written by Robert W. Palmatier and published by Routledge. This book was released on 2019-01-15 with total page 261 pages. Available in PDF, EPUB and Kindle. Book excerpt: The concept of relationship marketing has been discussed among marketing academics and managers since the early 1980s. But instead of reaching its maturity stage, relationship marketing is nowadays encountering its next upsurge. Due to a confluence of trends driving the global business world—including the transition to service-based economies, faster product commoditization, intensified competition worldwide, growth among emerging markets, aging populations, advertising saturation, and (above all) the digital age—strong customer relationships are more than ever vital to company strategy and performance. Relationship Marketing in the Digital Age provides a comprehensive overview of the state-of-the-art of relationship marketing, offering fruitful insights to marketing scholars and practitioners. In seven chapters, divided into two main sections on understanding (Part I) and effectively applying (Part II) relationship marketing, an introductory and a concluding chapter, readers learn how to successfully manage customer–seller relationships.