Say What Communicate With Tact And Impact

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Say What!? Communicate with Tact and Impact

Author : Ann M. Butera
Publisher : CRC Press
ISBN 13 : 1000430537
Total Pages : 168 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Say What!? Communicate with Tact and Impact by : Ann M. Butera

Download or read book Say What!? Communicate with Tact and Impact written by Ann M. Butera and published by CRC Press. This book was released on 2021-10-26 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book addresses the important role of communication within the context of performing an audit, project, or review (i.e., planning, detailed testing, and reporting). Intended for audit, information security, enterprise, and operational risk professionals at all levels, including those just starting out, Say What!? Communicate with Tact and Impact: What to Say to Get Results at Any Point in an Audit contains an array of practical and time-tested approaches that foster efficient and effective communication at any point during an engagement. The practical and memorable techniques are culled from author Ann M. Butera’s CRP experience as a trusted advisor who has taught thousands of professionals how to develop and hone their interpersonal, communication, and empathic skills. Those familiar with the Five Tier Competency ModelTM she developed will recognize these techniques as a deep dive on the competencies comprising Tier 3: Project Management and Tier 5: Managing Constituent Relations. The author discusses the following behaviors in one’s dealings with executives, process owners, control performers, and colleagues: Demonstrating executive presence Becoming the trusted advisor Influencing others Communicating with tact, confidence, and impact Facilitating productive meetings and discussions Overcoming resistance and objections Managing and resolving conflict Knowing when to let a topic go and move on This book is a guide for professionals who want to interact proactively and persuasively with those they work with, audit, or review. It describes techniques that can be used during virtual, in-person, telephone, or video conferences (as opposed to emails, workpapers, and reports). It provides everyone (newer associates in particular) with the interpersonal skills needed to (1) develop and build relationships with their internal constituents and clients, (2) facilitate conversations and discussions before and during meetings, and (3) handle impromptu questions with confidence and executive presence and make positive first impressions. The topics and techniques discussed are accompanied by case studies, examples, and exercises to give the readers the opportunity to develop plans to bridge the gap between theory and practice. The readers can use the book as a reliable resource when subject matter experts or training guides are not readily available.

Smart Talk

Author : Lisa B. Marshall
Publisher : St. Martin's Griffin
ISBN 13 : 1250029589
Total Pages : 289 pages
Book Rating : 4.2/5 (5 download)

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Book Synopsis Smart Talk by : Lisa B. Marshall

Download or read book Smart Talk written by Lisa B. Marshall and published by St. Martin's Griffin. This book was released on 2013-01-22 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: Have you ever lost out on a promotion? Struggled with a difficult conversation? Been put on the spot and blanked? Imagine if... ...you were better at persuading others and negotiating for what you want. ...you were more fluent at introducing yourself, making conversation, and following up. ...you were better at delivering feedback, receiving criticism, and using positive language. ...you were perceived as more diplomatic and charismatic. Smart Talk applies up-to-date communication research to everyday situations and gives smart, practical, step-by-step directions to achieve results. Smart Talk is no ordinary book— it's the Swiss Army Knife of communication—a comprehensive set of tools to build strong relationships and avoid communication breakdowns. With proven strategies and practical action plans, Smart Talk will help you resolve conflicts, strengthen your natural charisma, and master the art of persuasion. Never again will you dread a holiday party or be rendered speechless at a business meeting. Backed by solid research and written in an engaging narrative style with a warm sense of humor, communication expert Lisa B. Marshall translates her wealth of experience into practical, fresh advice to help you navigate any complex situation, and achieve professional success.

Information System Audit

Author : Philippe Peret
Publisher : CRC Press
ISBN 13 : 100061039X
Total Pages : 271 pages
Book Rating : 4.0/5 (6 download)

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Book Synopsis Information System Audit by : Philippe Peret

Download or read book Information System Audit written by Philippe Peret and published by CRC Press. This book was released on 2022-07-07 with total page 271 pages. Available in PDF, EPUB and Kindle. Book excerpt: The digitalization of companies is a recurrent topic of conversation for managers. Companies are forced to evolve at least as fast as their competitors. They have to review their organization, their processes, and their way of working. This also concerns auditors in terms of their audit strategy and working methods. Digitalization is the tip of the iceberg that represents the increasing reliance on information technology of the company’s information system. Companies have seen new competitors succeed with a digital approach, competitors that have opened new markets or new ways of interacting with their customers, and all business processes can be digitalized. In this new paradigm, auditors have to renew themselves too. Long gone are the days of auditors specializing in one technique, like financial auditors or IT auditors. This makes it a phenomenal opportunity for auditing to renew itself, embracing the vision of the company’s information system: long live the information system auditors! This book proposes you to go step by step from a common understanding of our history of auditing to gradually defining and justifying the impacts of digitalization on the audit strategy and the preparation of audits.

The Security Hippie

Author : Barak Engel
Publisher : CRC Press
ISBN 13 : 1000530310
Total Pages : 177 pages
Book Rating : 4.0/5 (5 download)

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Book Synopsis The Security Hippie by : Barak Engel

Download or read book The Security Hippie written by Barak Engel and published by CRC Press. This book was released on 2022-02-21 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Security Hippie is Barak Engel’s second book. As the originator of the “Virtual CISO” (fractional security chief) concept, he has served as security leader in dozens of notable organizations, such as Mulesoft, Stubhub, Amplitude Analytics, and many others. The Security Hippie follows his previous book, Why CISOs Fail, which became a sleeper hit, earning a spot in the Cybercannon project as a leading text on the topic of information security management. In this new book, Barak looks at security purely through the lens of story-telling, sharing many and varied experiences from his long and accomplished career as organizational and thought leader, and visionary in the information security field. Instead of instructing, this book teaches by example, sharing many real situations in the field and actual events from real companies, as well as Barak’s related takes and thought processes. An out-of-the-mainstream, counterculture thinker – Hippie – in the world of information security, Barak’s rich background and unusual approach to the field come forth in this book in vivid color and detail, allowing the reader to sit back and enjoy these experiences, and perhaps gain insights when faced with similar issues themselves or within their organizations. The author works hard to avoid technical terms as much as possible, and instead focus on the human and behavioral side of security, finding the humor inherent in every anecdote and using it to demystify the field and connect with the reader. Importantly, these are not the stories that made the news; yet they are the ones that happen all the time. If you’ve ever wondered about the field of information security, but have been intimidated by it, or simply wished for more shared experiences, then The Security Hippie is the perfect way to open that window by accompanying Barak on some of his many travels into the land of security.

Finding Your Granite

Author : Douglas P. Pflug
Publisher : CRC Press
ISBN 13 : 1000529282
Total Pages : 257 pages
Book Rating : 4.0/5 (5 download)

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Book Synopsis Finding Your Granite by : Douglas P. Pflug

Download or read book Finding Your Granite written by Douglas P. Pflug and published by CRC Press. This book was released on 2022-02-16 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: In "Finding your Granite", Executive Leadership Coach and Mentor Douglas Pflug walks you through some of the life experiences, lessons and key take-ways from his years as a dual sport university athlete, 28 years as a police officer, 30 years as an elite strength and conditioning coach, mentor and leader. Douglas accomplishes this through four very dynamic, energetic and heartfelt sections entitled: "The Struggle" "Dash Leadership" "Four Cornerstones of Personal Leadership" and "Rise Up and Excel". The Author’s mentoring and protégé process and implementation of #RiseUpAndExcel and #StrongerFasterFitter methodologies assists people in discovering "who they were, who they are and whom they want to be" moving forward in this post COVID 19 world. This book was written through the eyes of an "everyday guy" and designed to educate, entertain and inspire front line 911 emergency workers to seek and achieve their potential. Additionally, this book will also be an essential resource for individuals and business leaders who wish to stay ahead of the evolving leadership trends of strategic thinking, inspiration and motivation, strong interpersonal skills, vision, decisiveness and passion.

The Auditor’s Guide to Blockchain Technology

Author : Shaun Aghili
Publisher : CRC Press
ISBN 13 : 1000776972
Total Pages : 294 pages
Book Rating : 4.0/5 (7 download)

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Book Synopsis The Auditor’s Guide to Blockchain Technology by : Shaun Aghili

Download or read book The Auditor’s Guide to Blockchain Technology written by Shaun Aghili and published by CRC Press. This book was released on 2022-11-03 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 21st century has been host to a number of information systems technologies in the areas of science, automotive, aviation and supply chain, among others. But perhaps one of its most disruptive is blockchain technology whose origin dates to only 2008, when an individual (or perhaps a group of individuals) using the pseudonym Satoshi Nakamoto published a white paper entitled Bitcoin: A peer-to-peer electronic cash system in an attempt to address the threat of “double- spending” in digital currency. Today, many top-notch global organizations are already using or planning to use blockchain technology as a secure, robust and cutting-edge technology to better serve customers. The list includes such well-known corporate entities as JP Morgan, Royal Bank of Canada, Bank of America, IBM and Walmart. The tamper-proof attributes of blockchain, leading to immutable sets of transaction records, represent a higher quality of evidence for internal and external auditors. Blockchain technology will impact the performance of the audit engagement due to its attributes, as the technology can seamlessly complement traditional auditing techniques. Furthermore, various fraud schemes related to financial reporting, such as the recording of fictitious revenues, could be avoided or at least greatly mitigated. Frauds related to missing, duplicated and identical invoices can also be greatly curtailed. As a result, the advent of blockchain will enable auditors to reduce substantive testing as inherent and control audit risks will be reduced thereby greatly improving an audit’s detection risk. As such, the continuing use and popularity of blockchain will mean that auditors and information systems security professionals will need to deepen their knowledge of this disruptive technology. If you are looking for a comprehensive study and reference source on blockchain technology, look no further than The Auditor’s Guide to Blockchain Technology: Architecture, Use Cases, Security and Assurance. This title is a must read for all security and assurance professionals and students looking to become more proficient at auditing this new and disruptive technology.

Riding the Wave

Author : Andrew Boyarsky
Publisher : CRC Press
ISBN 13 : 104000167X
Total Pages : 343 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Riding the Wave by : Andrew Boyarsky

Download or read book Riding the Wave written by Andrew Boyarsky and published by CRC Press. This book was released on 2024-04-05 with total page 343 pages. Available in PDF, EPUB and Kindle. Book excerpt: Emergency managers and public safety professionals are more frequently being called on to address increasingly challenging and complex critical incidents, with a wider variety and intensity of hazards, threats, and community vulnerabilities. Much of the work that falls into the scope of emergency managers – prevention, preparedness, mitigation – is “blue sky planning” and can be contained and effectively managed within projects. This book provides a foundational project management methodology relevant to emergency management practice, and explains and demonstrates how project management can be applied in the context of emergency and public safety organizations. Special features include: an initial focus on risk assessment and identification of mitigation and response planning measures; a clear set of better practices, using a diverse set of examples relevant to today’s emergency environment, from projects to develop emergency response exercises to application development to hazard mitigation; a framework for managing projects at a strategic level and how to incorporate this into an organization’s program, and presents how to develop and manage an emergency program and project portfolio; and suitability as both a hands-on training guide for emergency management programs and a textbook for academic emergency management programs. This book is intended for emergency managers and public safety professionals who are responsible for developing emergency programs and plans, including training courses, job aids, computer applications and new technology, developing exercises, and for implementing these plans and components in response to an emergency event. This audience includes managers in emergency and first response functions such as fire protection, law enforcement and public safety, emergency medical services, public health and healthcare, sanitation, public works, business continuity managers, crisis managers, and all managers in emergency support functions as described by FEMA. This would include those who have responsibility for emergency management functions, even without the related title.

Radical Reporting

Author : Sara I. James
Publisher : CRC Press
ISBN 13 : 1000578399
Total Pages : 238 pages
Book Rating : 4.0/5 (5 download)

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Book Synopsis Radical Reporting by : Sara I. James

Download or read book Radical Reporting written by Sara I. James and published by CRC Press. This book was released on 2022-04-26 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most people dread writing reports; they also dread reading reports. What they don’t realize is that the techniques that make writing more readable make it more powerful. This is especially relevant for professionals in areas such as audit, risk, compliance, and information security. This small volume provides the tools and techniques needed to improve reports. It does so through addressing crucial concepts all too often overlooked in the familiar rush to perform tasks, complete projects, and meet deadlines. These concepts – the role of culture in communication; the link between logic and language; the importance of organizing thoughts before writing; and how to achieve clarity – may seem academic or theoretical. They’re not. Unless writers understand their own thoughts, actions, and objectives, they cannot hope to communicate them at all – let alone clearly.

50 Communications Activities, Icebreakers, and Exercises

Author : Peter Garber
Publisher : Human Resource Development
ISBN 13 : 1599964392
Total Pages : 249 pages
Book Rating : 4.5/5 (999 download)

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Book Synopsis 50 Communications Activities, Icebreakers, and Exercises by : Peter Garber

Download or read book 50 Communications Activities, Icebreakers, and Exercises written by Peter Garber and published by Human Resource Development. This book was released on 2008 with total page 249 pages. Available in PDF, EPUB and Kindle. Book excerpt: Have fun presenting these activities and build your employeesOCO communication skills in just minutes. Communication plays such a big part in our lives today. Yet sometimes we get busy and forget just how important communication is to our success, relationships and happiness. 50 Communication Activities, Icebreakers and Activities is a great way to: Increase participantsOCO awareness of how they communicate; Help them to build expertise in a variety of essential skills and competencies; Prepare them to deal effectively with the many types of communication challenges they face every day. Each activity focuses on some facet of communication and includes a description, time guideline, purpose, resources, presentation, debrief, difficulty rating and variations to make implementation easy. Each individual activity takes only minutes to complete. Together this collection contains a wealth of insight, tips and guidance to prepare employees to become confident communicators who enjoy stronger relationships and greater success and satisfaction on the job."

Agile Audit Transformation and Beyond

Author : Toby DeRoche
Publisher : CRC Press
ISBN 13 : 1000604160
Total Pages : 115 pages
Book Rating : 4.0/5 (6 download)

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Book Synopsis Agile Audit Transformation and Beyond by : Toby DeRoche

Download or read book Agile Audit Transformation and Beyond written by Toby DeRoche and published by CRC Press. This book was released on 2022-07-13 with total page 115 pages. Available in PDF, EPUB and Kindle. Book excerpt: Auditing at the speed of risk requires internal auditors to rethink the way we work. Agile auditing provides a path forward that blends the best elements from agile project management and internal audit best practices. Leaders in internal audit are ready to incorporate an agile audit mindset in their departments, but most of the available resources provide theoretical ideas. Even when outside consultants lead an agile transition, the consultants primarily focus on adding agile ceremonies without addressing the fundamental mindset change required for an agile audit transformation. This book provides a practical guide for audit leaders to follow as a playbook for implementing agile across their department, impacting every facet of the audit lifecycle, and addressing the mental shift required for making a lasting change. Every chapter includes discussion questions to facilitate discourse or just to help you analyze your own department. Next, we look at a typical internal audit department as they attempt the transition from a traditional audit methodology to agile auditing so we can learn from their missteps and successes. The guidance in Agile Audit Transformation and Beyond includes the basics of agile auditing, practical directions for shifting each phase of the audit life cycle, common hurdles faced during the transition, and forward-looking thought leadership on expanding beyond internal audit into agile assurance.

Controlling Privacy and the Use of Data Assets - Volume 1

Author : Ulf Mattsson
Publisher : CRC Press
ISBN 13 : 1000599981
Total Pages : 353 pages
Book Rating : 4.0/5 (5 download)

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Book Synopsis Controlling Privacy and the Use of Data Assets - Volume 1 by : Ulf Mattsson

Download or read book Controlling Privacy and the Use of Data Assets - Volume 1 written by Ulf Mattsson and published by CRC Press. This book was released on 2022-06-27 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Ulf Mattsson leverages his decades of experience as a CTO and security expert to show how companies can achieve data compliance without sacrificing operability." Jim Ambrosini, CISSP, CRISC, Cybersecurity Consultant and Virtual CISO "Ulf Mattsson lays out not just the rationale for accountable data governance, he provides clear strategies and tactics that every business leader should know and put into practice. As individuals, citizens and employees, we should all take heart that following his sound thinking can provide us all with a better future." Richard Purcell, CEO Corporate Privacy Group and former Microsoft Chief Privacy Officer Many security experts excel at working with traditional technologies but fall apart in utilizing newer data privacy techniques to balance compliance requirements and the business utility of data. This book will help readers grow out of a siloed mentality and into an enterprise risk management approach to regulatory compliance and technical roles, including technical data privacy and security issues. The book uses practical lessons learned in applying real-life concepts and tools to help security leaders and their teams craft and implement strategies. These projects deal with a variety of use cases and data types. A common goal is to find the right balance between compliance, privacy requirements, and the business utility of data. This book reviews how new and old privacy-preserving techniques can provide practical protection for data in transit, use, and rest. It positions techniques like pseudonymization, anonymization, tokenization, homomorphic encryption, dynamic masking, and more. Topics include Trends and Evolution Best Practices, Roadmap, and Vision Zero Trust Architecture Applications, Privacy by Design, and APIs Machine Learning and Analytics Secure Multiparty Computing Blockchain and Data Lineage Hybrid Cloud, CASB, and SASE HSM, TPM, and Trusted Execution Environments Internet of Things Quantum Computing And much more!

University Auditing in the Digital Era

Author : Sezer Bozkus Kahyaoglu
Publisher : CRC Press
ISBN 13 : 1000563006
Total Pages : 190 pages
Book Rating : 4.0/5 (5 download)

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Book Synopsis University Auditing in the Digital Era by : Sezer Bozkus Kahyaoglu

Download or read book University Auditing in the Digital Era written by Sezer Bozkus Kahyaoglu and published by CRC Press. This book was released on 2022-04-05 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores how digital transformation is reshaping the manner in which higher education sectors emerge, work, and evolve and how auditors should respond to this challenging and risky digital audit universe in transforming the higher education system. It serves to help professionals to understand the reality of performing the Chief Audit Executive (CAE) role in today’s evolving business economy, specifically in the higher education sector. It compares and contrasts the stated IIA standards with the challenges and realities auditors may face and provides alternative scenarios to gaining a "seat at the table." This book also provides insight into critical lessons learned when executing the CAE role relevant for digitally transforming universities. The main purpose of this study is to rethink the audit culture in the digital era and reveal the key characteristics that are open for improvement so that digitally transforming universities can be audited according to the higher education standards with a digitally supported value-added audit approach. Based on this approach, the audit culture is reassessed considering the digital university conceptual framework and business model. There are two main points to consider for the digital university work environment: traceability and auditability. In this respect, policy recommendations are made for best practices to achieve value-added digital audits in transforming universities. The book has been written from both the reality and academic perspectives of two experienced authors. Sezer is a past CAE, CEO, and long-term senior internal auditor who has worked in the internal audit role for various listed companies, financial institutions, and government entities. Erman has extensive information technology and university accreditation knowledge in the global higher education sector. This brings a blend of value-added approaches to the readers and speaks to issues about understanding and dealing with audit culture and business evolution in digitally transforming organizations along with the requirements for upholding IIA standards. Geared toward the experienced or new CAE, University Auditing in the Digital Era: Challenges and Lessons for Higher Education Professionals and CAEs can be a tool for all auditors to understand some of the challenges, issues, and potential alternative solutions when executing the role of university auditing. In addition, it can be a valuable reference for university administrators and CIOs, as well as academics and all stakeholders related to the higher education sector.

The Change Agent

Author : Hernan Murdock
Publisher : CRC Press
ISBN 13 : 100098317X
Total Pages : 580 pages
Book Rating : 4.0/5 (9 download)

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Book Synopsis The Change Agent by : Hernan Murdock

Download or read book The Change Agent written by Hernan Murdock and published by CRC Press. This book was released on 2023-11-01 with total page 580 pages. Available in PDF, EPUB and Kindle. Book excerpt: John Taylor has been hired to transform the underperforming internal audit unit at InSports. The auditors are not reviewing what the audit committee and executive leadership consider essential for the organization’s success, their methodology is subpar, and their relationships with their clients are strained. The audit committee has been patient, but not anymore. Their mandate is clear: make clear improvements in one year or the function will be outsourced. This is the story of a visionary leader who needs a strategy to transform processes and deliver better results for stakeholders at all levels within the organization. The audit committee, all levels of management, and employees expect more from internal audit. Now, John must lead the group through 12 challenging months as they focus on what matters most when performing audit and advisory services. They must communicate results faster and better, leverage existing quality control and data analytics techniques, and, with every encounter, help the organization address strategic, operational, compliance, and financial risks. With similarities to "The Goal" and "The Phoenix Project" and leveraging Kotter’s 8-Step Process for Leading Change, follow John and the internal audit team from Boston to New York, San Francisco, London, and Buenos Aires, as they address almost insurmountable challenges in their transformation journey.

What More Can I Say?

Author : Dianna Booher
Publisher : Penguin
ISBN 13 : 0698141776
Total Pages : 177 pages
Book Rating : 4.6/5 (981 download)

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Book Synopsis What More Can I Say? by : Dianna Booher

Download or read book What More Can I Say? written by Dianna Booher and published by Penguin. This book was released on 2015-01-06 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: An essential guidebook for honing business communication skills... Communications expert Dianna Booher provides an essential nine-point checklist for success in the art of communication and persuasion—for building solid relationships, and for increasing credibility in the workplace. With lessons from politics, pop culture, business, family life, and current events, the book identifies common reasons that communicators fail to accomplish their goals, along with examples and analyses of messages that succeed and those that fail.

Words That Work

Author : Dr. Frank Luntz
Publisher : Hachette Books
ISBN 13 : 1401385745
Total Pages : 414 pages
Book Rating : 4.4/5 (13 download)

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Book Synopsis Words That Work by : Dr. Frank Luntz

Download or read book Words That Work written by Dr. Frank Luntz and published by Hachette Books. This book was released on 2007-01-02 with total page 414 pages. Available in PDF, EPUB and Kindle. Book excerpt: The nation's premier communications expert shares his wisdom on how the words we choose can change the course of business, of politics, and of life in this country In Words That Work, Luntz offers a behind-the-scenes look at how the tactical use of words and phrases affects what we buy, who we vote for, and even what we believe in. With chapters like "The Ten Rules of Successful Communication" and "The 21 Words and Phrases for the 21st Century," he examines how choosing the right words is essential. Nobody is in a better position to explain than Frank Luntz: He has used his knowledge of words to help more than two dozen Fortune 500 companies grow. Hell tell us why Rupert Murdoch's six-billion-dollar decision to buy DirectTV was smart because satellite was more cutting edge than "digital cable," and why pharmaceutical companies transitioned their message from "treatment" to "prevention" and "wellness." If you ever wanted to learn how to talk your way out of a traffic ticket or talk your way into a raise, this book's for you.

Everyone Communicates, Few Connect

Author : John C. Maxwell
Publisher : HarperCollins Leadership
ISBN 13 : 1418554766
Total Pages : 279 pages
Book Rating : 4.4/5 (185 download)

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Book Synopsis Everyone Communicates, Few Connect by : John C. Maxwell

Download or read book Everyone Communicates, Few Connect written by John C. Maxwell and published by HarperCollins Leadership. This book was released on 2010-03-28 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: The most effective leaders know how to connect with people. It's not about power or popularity, but about making the people around you feel heard, comfortable, and understood. This book will teach you how to do that. While it may seem like some folks are born with a commanding presence that draws people in, the fact is anyone can learn to communicate in ways that consistently build powerful connections. Bestselling author and leadership expert John C. Maxwell offers advice for effective communication to those who continually run into obstacles when it comes to personal success. In Everyone Communicates, Few Connect, Maxwell shares five principles and five practices to develop connection skills including: Finding common ground Keeping your communication simple Capturing people’s interest Creating an experience everyone enjoys Staying authentic in all your relationships Your ability to achieve results in any organization is directly tied to the leadership skills in your toolbox. Connecting is an easy-to-learn skill you can apply today in your personal, professional, and family relationships to start living your best life.

The Go-Giver Influencer

Author : Bob Burg
Publisher : Penguin
ISBN 13 : 0525533702
Total Pages : 194 pages
Book Rating : 4.5/5 (255 download)

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Book Synopsis The Go-Giver Influencer by : Bob Burg

Download or read book The Go-Giver Influencer written by Bob Burg and published by Penguin. This book was released on 2018-04-10 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the bestselling authors of The Go-Giver, Go-Givers Sell More, and The Go-Giver Leader comes another compelling parable about the paradox of getting ahead by placing other people's interests first. The Go-Giver Influencer is a story about two young, ambitious businesspeople: Gillian Waters, the chief buyer for Smith & Banks, a midsized company that operates a national chain of pet accessory stores; and Jackson Hill, the founder of Angels Clothed in Fur, a small but growing manufacturer of all-natural pet foods. Each has something the other wants. To Jackson, Smith & Banks represents the possibility of reaching more animals with his products--if he can negotiate terms and conditions that will protect his company's integrity. To Gillian, Angels Clothed in Fur could give her company a distinctive, uniquely high-quality line that will help them stand out from their competitors--if Angels Clothed in Fur can be persuaded to give them an exclusive. At first, the negotiations are adversarial and frustrating. Then, coincidentally, Gillian and Jackson each encounter a mysterious yet kindly mentor. Over the next week, while neither one realizes the other is doing the same, both Gillian and Jackson learn the heart of both mentors' philosophies: The Five Secrets of Genuine Influence. The story ends in a way that surprises everyone--and with lessons we can all apply in our efforts to resolve conflicts and influence others.