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Handbook of Research on Managing and Influencing Consumer Behavior

Author : Kaufmann, Hans-Ruediger
Publisher : IGI Global
ISBN 13 : 1466665483
Total Pages : 764 pages
Book Rating : 4.4/5 (666 download)

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Book Synopsis Handbook of Research on Managing and Influencing Consumer Behavior by : Kaufmann, Hans-Ruediger

Download or read book Handbook of Research on Managing and Influencing Consumer Behavior written by Kaufmann, Hans-Ruediger and published by IGI Global. This book was released on 2014-10-31 with total page 764 pages. Available in PDF, EPUB and Kindle. Book excerpt: In recent years, all types of businesses have increasingly focused on the importance of the relationship with the customer. Customer knowledge management has become a well-known term used in the business and academic worlds for understanding how to control consumer behavior. The Handbook of Research on Managing and Influencing Consumer Behavior discusses the importance of understanding and implementing customer knowledge management and customer relationship management into everyday business workflows. This comprehensive reference work highlights the changes that the Internet and social media have brought to consumer behavior, and is of great use to marketers, businesses, academics, students, researchers, and professionals.

Master Data Management for SaaS Applications

Author : Whei-Jen Chen
Publisher : IBM Redbooks
ISBN 13 : 0738440043
Total Pages : 148 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis Master Data Management for SaaS Applications by : Whei-Jen Chen

Download or read book Master Data Management for SaaS Applications written by Whei-Jen Chen and published by IBM Redbooks. This book was released on 2014-10-19 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: Enterprises today understand the value of employing a master data management (MDM) solution for managing and governing mission critical information assets. chief data officers and chief information officers drive MDM initiatives with IBM® InfoSphere® Master Data Management to improve business results and operational efficiencies, which can help to lower costs and to reduce the risk of using untrusted master information in business process. Cloud computing introduces new considerations where enterprise IT architectures are extended beyond the corporate networks into the cloud. Many enterprises are now adopting turnkey business applications offered as software as a service (SaaS) solutions, such as customer relationship management (CRM), payroll processing, human resource management, and many more. However, in the context of MDM solutions, many organizations perceive risks in having these solutions deployed on the cloud. In some cases, organization are concerned with the legal restrictions of deploying solutions on the cloud, whereas in other cases organizations have policies and strategies in force that limit solution deployment on the cloud. Immaterial of what all the cases might be, industry trends point to a prediction that many "extended enterprises" will keep MDM solutions on premises and will want its integrations with SaaS applications, specifically customer and asset domains. This trend puts a key focus on an important component in the solution construct, that is, the cloud integration middleware and how it fits with hybrid cloud architectures that span on premises and cloud services. As this trend pans out, the on-premises MDM solution integration with SaaS applications will be the key pain point for the "extended enterprise." This IBM Redbooks® publication provides guidance to chief data officers, chief information officers, MDM practitioners, integration architects, and others who are interested in the integration of IBM InfoSphere Master Data Management with SaaS applications. This book lays the background on how mastering and governance needs for SaaS applications is quite similar to what on-premises business applications would need. It draws the perspective for serving the on-premises application and the SaaS application with the same MDM hub. This book describes how IBM WebSphere® Cast Iron® Cloud Integration can serve as the "de-facto" cloud integration middleware to integrate the on-premises InfoSphere Master Data Management systems with any SaaS application by using Saleforce.com integration as an example. This book also covers aspects of handling bulk operations with IBM InfoSphere Information Server. After reading this book, you will have a good understanding about the considerations for on-premises InfoSphere Master Data Management integration with SaaS applications in general and Salesforce.com in particular. The MDM practitioners and integration architects will understand the deployable integrations patterns and, in general, will be able to effectively contribute to delivering strategies that involve building solutions in this area. Additionally, SaaS vendors and customers looking to build or implement SaaS solutions that might require trusted master information will be able to use this compilation to ensure that the right architecture is put together and adhered to as a set of standard integrations patterns with all the core building blocks is essential for the longevity of a solution in this space.

Cloud Standards

Author : Marvin Waschke
Publisher : Apress
ISBN 13 : 143024111X
Total Pages : 369 pages
Book Rating : 4.4/5 (32 download)

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Book Synopsis Cloud Standards by : Marvin Waschke

Download or read book Cloud Standards written by Marvin Waschke and published by Apress. This book was released on 2012-12-05 with total page 369 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cloud computing is often described as providing computing resources the way electric utilities provide energy. In theory, anyone with an adequate connection to the Internet should be able to tap into a cloud provider and get exactly the computing resources they want when they want it, just like plugging into the electricity grid and getting exactly the energy you want when you want it. But to get that electricity, there are many standards: voltage, frequency, phase, motors constructed in standard ways—there is a long list; there is an equally long list for cloud computing. Many of the standards are already in place. Others are being developed; some in contention. Cloud Standards is a broad discussion of important existing and future standards. For existing standards, the discussion focuses on how they are used, providing practical advice to engineers constructing clouds and services to be deployed on clouds. For future standards, the discussion is on why a standard is needed, what the benefits will be, and what is being done now to fill the gap. No current book provides this information in the depth and detail necessary for an engineer in his work, an architect in designing cloud systems, a product manager collecting and evaluating products, or an executive evaluating the feasibility of a project. A second benefit from this book is that it provides insight into cloud implementations. Cloud implementations can be seen as the culmination of many trends in software and hardware engineering. Much of the foundation for these developments have been crystallized in the form of standards like TCP/IP (Transmission Control Protocol/Internet Protocol) and HTTP (Hypertext Transmission Protocol). The book leads readers to understand how these contribute to and affect cloud implementations. Unfortunately, emerging standards are often messy. Cloud implementers may need to choose between competing proposed standards. Sometimes it is better to reject the standard entirely and "roll your own." This book provides background for intelligent decisions. Keeping a cloud, or an application implemented on a cloud, running well requires careful tuning of the implementation. Tuning often involves adjusting controls that are in the standard or applying the standard in less well-known ways. This book is an aid in tuning cloud systems for maximum benefits.

Supply Chain Management: Concepts, Methodologies, Tools, and Applications

Author : Management Association, Information Resources
Publisher : IGI Global
ISBN 13 : 1466626755
Total Pages : 1880 pages
Book Rating : 4.4/5 (666 download)

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Book Synopsis Supply Chain Management: Concepts, Methodologies, Tools, and Applications by : Management Association, Information Resources

Download or read book Supply Chain Management: Concepts, Methodologies, Tools, and Applications written by Management Association, Information Resources and published by IGI Global. This book was released on 2012-12-31 with total page 1880 pages. Available in PDF, EPUB and Kindle. Book excerpt: In order to keep up with the constant changes in technology, business have adopted supply chain management to improve competitive strategies on a strategic and operational level. Supply Chain Management: Concepts, Methodologies, Tools, and Applications is a reference collection which highlights the major concepts and issues in the application and advancement of supply chain management. Including research from leading scholars, this resource will be useful for academics, students, and practitioners interested in the continuous study of supply chain management and its influences.

Is Your Company Ready for Cloud

Author : Pamela K. Isom
Publisher : IBM Press
ISBN 13 : 0132616203
Total Pages : 380 pages
Book Rating : 4.1/5 (326 download)

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Book Synopsis Is Your Company Ready for Cloud by : Pamela K. Isom

Download or read book Is Your Company Ready for Cloud written by Pamela K. Isom and published by IBM Press. This book was released on 2012-06-21 with total page 380 pages. Available in PDF, EPUB and Kindle. Book excerpt: “This book successfully addresses the approach for adopting cloud into organizations (small and large), realizing that every application may not be a fit for a cloud environment. The writer does an excellent job of integrating cloud into the approach for an enterprise architecture and drilling down into how to evaluate cloud in its variety of implementation techniques, along with the benefits and drawbacks of each.” — Sue Miller-Sylvia, IBM Fellow and Vice President, Application Innovation Services, IBM Global Business Services Make the Right Cloud Adoption and Deployment Decisions for Your Business This is the first complete guide to cloud decision making for senior executives in both technology and non-technology roles. IBM® Global Business Services® Executive Architect Pamela K. Isom and IBM Fellow Kerrie Holley present practical business cases, vignettes, and techniques to help you understand when cloud investments make sense and when they don’t. You’ll find decision models that are anchored with practical experiences and lessons to guide your decision making, best practices for leveraging investments you’ve already made, and expert assistance with every aspect of the cloud transition. Drawing on their extensive experience working with enterprise clients, Isom and Holley show how to integrate both business and technical considerations, set the right priorities, and successfully manage everything from security and performance to governance. Whatever your company’s size, industry, or challenges, this book will help you drive maximum business value from the cloud—on your terms and on your timeline. Coverage includes Assessing the business value of a cloud adoption strategy based on 10 specific expectations Gaining more value by incorporating cloud into enterprise architecture Implementing cloud when you don’t already have an enterprise architecture Fully understanding the financial implications of cloud-based strategies and technologies Incorporating cloud in environments that have already adopted Service Oriented Architecture (SOA) Selecting components of your cloud portfolio, including elements of larger outsourced or managed solutions Governing cloud as part of your overall organizational landscape Systematically recognizing and mitigating cloud adoption risks, including security, cost, and performance Planning the transition: retiring legacy applications, transforming business processes, and selecting partners Anticipating and guiding the use of cloud business patterns, trends, and technologies

Social Entrepreneurship: Concepts, Methodologies, Tools, and Applications

Author : Management Association, Information Resources
Publisher : IGI Global
ISBN 13 : 1522581839
Total Pages : 1800 pages
Book Rating : 4.5/5 (225 download)

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Book Synopsis Social Entrepreneurship: Concepts, Methodologies, Tools, and Applications by : Management Association, Information Resources

Download or read book Social Entrepreneurship: Concepts, Methodologies, Tools, and Applications written by Management Association, Information Resources and published by IGI Global. This book was released on 2019-04-01 with total page 1800 pages. Available in PDF, EPUB and Kindle. Book excerpt: Businesses are looking for methods to incorporate social entrepreneurship in order to generate a positive return to society. Social enterprises have the ability to improve societies through altruistic work to create sustainable work environments for future entrepreneurs and their communities. Social Entrepreneurship: Concepts, Methodologies, Tools, and Applications is a useful scholarly resource that examines the broad topic of social entrepreneurship by looking at relevant theoretical frameworks and fundamental terms. It also addresses the challenges and solutions social entrepreneurs face as they address their corporate social responsibility in an effort to redefine the goals of today’s enterprises and enhance the potential for growth and change in every community. Highlighting a range of topics such as the social economy, corporate social responsibility, and competitive advantage, this multi-volume book is ideally designed for business professionals, entrepreneurs, start-up companies, academics, and graduate-level students in the fields of economics, business administration, sociology, education, politics, and international relations.

Software Reuse in the Emerging Cloud Computing Era

Author : Yang, Hongji
Publisher : IGI Global
ISBN 13 : 1466608986
Total Pages : 346 pages
Book Rating : 4.4/5 (666 download)

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Book Synopsis Software Reuse in the Emerging Cloud Computing Era by : Yang, Hongji

Download or read book Software Reuse in the Emerging Cloud Computing Era written by Yang, Hongji and published by IGI Global. This book was released on 2012-04-30 with total page 346 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book clarifies the present fast-advancing literature of the current state of art and knowledge in the areas of the development and reuse of reusable assets in emerging software systems and applications"--Provided by publisher.

CISA Certified Information Systems Auditor Study Guide

Author : David L. Cannon
Publisher : John Wiley & Sons
ISBN 13 : 111905625X
Total Pages : 696 pages
Book Rating : 4.1/5 (19 download)

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Book Synopsis CISA Certified Information Systems Auditor Study Guide by : David L. Cannon

Download or read book CISA Certified Information Systems Auditor Study Guide written by David L. Cannon and published by John Wiley & Sons. This book was released on 2016-02-18 with total page 696 pages. Available in PDF, EPUB and Kindle. Book excerpt: The ultimate CISA prep guide, with practice exams Sybex's CISA: Certified Information Systems Auditor Study Guide, Fourth Edition is the newest edition of industry-leading study guide for the Certified Information System Auditor exam, fully updated to align with the latest ISACA standards and changes in IS auditing. This new edition provides complete guidance toward all content areas, tasks, and knowledge areas of the exam and is illustrated with real-world examples. All CISA terminology has been revised to reflect the most recent interpretations, including 73 definition and nomenclature changes. Each chapter summary highlights the most important topics on which you'll be tested, and review questions help you gauge your understanding of the material. You also get access to electronic flashcards, practice exams, and the Sybex test engine for comprehensively thorough preparation. For those who audit, control, monitor, and assess enterprise IT and business systems, the CISA certification signals knowledge, skills, experience, and credibility that delivers value to a business. This study guide gives you the advantage of detailed explanations from a real-world perspective, so you can go into the exam fully prepared. Discover how much you already know by beginning with an assessment test Understand all content, knowledge, and tasks covered by the CISA exam Get more in-depths explanation and demonstrations with an all-new training video Test your knowledge with the electronic test engine, flashcards, review questions, and more The CISA certification has been a globally accepted standard of achievement among information systems audit, control, and security professionals since 1978. If you're looking to acquire one of the top IS security credentials, CISA is the comprehensive study guide you need.

Handbook of Standards and Guidelines in Human Factors and Ergonomics, Second Edition

Author : Waldemar Karwowski
Publisher : CRC Press
ISBN 13 : 0429528426
Total Pages : 944 pages
Book Rating : 4.4/5 (295 download)

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Book Synopsis Handbook of Standards and Guidelines in Human Factors and Ergonomics, Second Edition by : Waldemar Karwowski

Download or read book Handbook of Standards and Guidelines in Human Factors and Ergonomics, Second Edition written by Waldemar Karwowski and published by CRC Press. This book was released on 2021-06-28 with total page 944 pages. Available in PDF, EPUB and Kindle. Book excerpt: With an updated edition including new material in additional chapters, this one-of-a-kind handbook covers not only current standardization efforts, but also anthropometry and optimal working postures, ergonomic human computer interactions, legal protection, occupational health and safety, and military human factor principles. While delineating the crucial role that standards and guidelines play in facilitating the design of advantageous working conditions to enhance individual performance, the handbook suggests ways to expand opportunities for global economic and ergonomic development. This book features: Guidance on the design of work systems including tasks, equipment, and workspaces as well as the work environment in relation to human capacities and limitations Emphasis on important human factors and ergonomic standards that can be utilized to improve product and process to ensure efficiency and safety A focus on quality control to ensure that standards are met throughout the worldwide market

Mastering Zoho CRM

Author : Ali Shabdar
Publisher : Apress
ISBN 13 : 1484229045
Total Pages : 261 pages
Book Rating : 4.4/5 (842 download)

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Book Synopsis Mastering Zoho CRM by : Ali Shabdar

Download or read book Mastering Zoho CRM written by Ali Shabdar and published by Apress. This book was released on 2017-09-07 with total page 261 pages. Available in PDF, EPUB and Kindle. Book excerpt: Teaches you to use Zoho CRM effectively to benefit your business. This book takes you through a number of real-life scenarios and teaches you how to use Zoho CRM to create solutions for your business, with no technical background needed and with little to no coding required. Sound too good to be true? Technology makes our lives easier and there are a large number of resources on offer to help with various tasks, including managing business information. With all the tools, apps, and services to choose from, it is still a daunting and often expensive undertaking for businesses to create solutions that fit their specific requirements. That’s where Zoho CRM comes in. Using this book you can create a fully-functional cloud-based app that manages your company information, is elegant to use, and cost-effective to maintain. Basic computer and internet skills is all you need to successfully launch your very own CRM with the help of this book. Get started today with Mastering Zoho CRM. What You'll Learn Set up Zoho CRM properly from the ground up Model your business processes and implement them on Zoho CRM Centralize and manage your entire marketing, sales, and customer service processes Integrate CRM with other Zoho tools to streamline day to day business operations Create powerful dashboards and reports to provide relevant, actionable information to concerned people Use advanced CRM features such as workflow automation, role-based security, territories, etc. Connect Zoho CRM to external tools and services to extend features, and let CRM scale up with your business needs. Who This Book Is For Small business owners and solopreneurs who want to take control of the beating heart of their business –their marketing, sales, and customer-service efforts– without spending tens of thousands of dollars on customized solutions. Solution providers and consultants who want to learn the ins and outs of one of the hottest CRM tools in the market and provide winning related services to their clients by adding Zoho to their list of offerings.

Service-Oriented Computing - ICSOC 2007

Author : Bernd Krämer
Publisher : Springer
ISBN 13 : 3540749748
Total Pages : 656 pages
Book Rating : 4.5/5 (47 download)

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Book Synopsis Service-Oriented Computing - ICSOC 2007 by : Bernd Krämer

Download or read book Service-Oriented Computing - ICSOC 2007 written by Bernd Krämer and published by Springer. This book was released on 2007-08-30 with total page 656 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the refereed proceedings of the Fifth International Conference on Service-Oriented Computing, ICSOC 2007. The 30 revised full papers and 14 short papers are organized in topical sections on service deployment, business process design, service discovery, quality of service support, testing and validation, service assembly, service properties, service modeling, SOA composition/experience/runtime/governance and QoS and composite service support.

Software for People

Author : Alexander Maedche
Publisher : Springer Science & Business Media
ISBN 13 : 3642313701
Total Pages : 292 pages
Book Rating : 4.6/5 (423 download)

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Book Synopsis Software for People by : Alexander Maedche

Download or read book Software for People written by Alexander Maedche and published by Springer Science & Business Media. This book was released on 2012-09-15 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides key insights into current trends of software product management, software development and user-centered design of software. Includes cross-industry best practice cases from well-known companies.

Enhancing Business Continuity and IT Capability

Author : Nijaz Bajgorić
Publisher : CRC Press
ISBN 13 : 1000289451
Total Pages : 268 pages
Book Rating : 4.0/5 (2 download)

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Book Synopsis Enhancing Business Continuity and IT Capability by : Nijaz Bajgorić

Download or read book Enhancing Business Continuity and IT Capability written by Nijaz Bajgorić and published by CRC Press. This book was released on 2020-12-01 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: Enterprise servers play a mission-critical role in modern computing environments, especially from a business continuity perspective. Several models of IT capability have been introduced over the last two decades. Enhancing Business Continuity and IT Capability: System Administration and Server Operating Platforms proposes a new model of IT capability. It presents a framework that establishes the relationship between downtime on one side and business continuity and IT capability on the other side, as well as how system administration and modern server operating platforms can help in improving business continuity and IT capability. This book begins by defining business continuity and IT capability and their importance in modern business, as well as by giving an overview of business continuity, disaster recovery planning, contingency planning, and business continuity maturity models. It then explores modern server environments and the role of system administration in ensuring higher levels of system availability, system scalability, and business continuity. Techniques for enhancing availability and business continuity also include Business impact analysis Assessing the downtime impact Designing an optimal business continuity solution IT auditing as a process of gathering data and evidence to evaluate whether the company’s information systems infrastructure is efficient and effective and whether it meets business goals The book concludes with frameworks and guidelines on how to measure and assess IT capability and how IT capability affects a firm’s performances. Cases and white papers describe real-world scenarios illustrating the concepts and techniques presented in the book.

Contractual Management

Author : Ralph Schuhmann
Publisher : Springer Nature
ISBN 13 : 3662584824
Total Pages : 430 pages
Book Rating : 4.6/5 (625 download)

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Book Synopsis Contractual Management by : Ralph Schuhmann

Download or read book Contractual Management written by Ralph Schuhmann and published by Springer Nature. This book was released on 2019-10-24 with total page 430 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Concept Contractual Management offers a holistic approach to managerial decision-making based on contracts or business processes that are related to contracts. It explains management from the point of view of the contract, just as it interprets the contract from the point of view of management. Thus, the approach highlights the great inherent potential of contracts for managing companies, transactions and business relationships. The book addresses students as well as practitioners and gives insights into the usage of contracts to manage companies or relationships. It covers contract handling from preliminary deliberations to negotiations, implementation, and all the way to the evaluation of the contract within the company. Furthermore, it provides competencies to design and implement a contract and to organize the relevant processes. The Content In Part 1, the book explains the theoretical foundations of Contractual Management; in Part 2, the application of the approach is illustrated through case studies which cover various sectors, industries, company sizes, contract types, and management situations. Theory part: Contractual Management – A Holistic Approach to a Diverse Issue. Case study part: 11 case studies arranged according to specific contract-related topics: Information and Communication – Change – Enterprise Networks – Conflict – Accounting and Financing – Legal Compliance – Societal Steering. The Editors Professor Dr. Ralph Schuhmann: After holding a senior management position in industry, Ralph Schuhmann now teaches Business Law at Ernst-Abbe-Hochschule in Jena, Germany. He is the scientific director of the Contractual Management Institute at SRH Hochschule Berlin and has published various articles on contract law and contract management. Professor Dr. Bert Eichhorn: Before his appointment as professor for International Law and Business Law at SRH Hochschule Berlin, Bert Eichhorn worked as a legal consultant at the EU Parliament and as a lawyer. He has published numerous articles in national and international scientific journals in the area of contract management and international law. He is the managing director of the Contractual Management Institute at SRH Hochschule Berlin.

Software Business

Author : Pasi Tyrväinen
Publisher : Springer
ISBN 13 : 3642136338
Total Pages : 240 pages
Book Rating : 4.6/5 (421 download)

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Book Synopsis Software Business by : Pasi Tyrväinen

Download or read book Software Business written by Pasi Tyrväinen and published by Springer. This book was released on 2010-06-18 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: The advancementof the softwareindustry has hada substantialimpact notonly onproductivityandonGDPgrowthglobally,butalsoonourdailyworkandlife. Software business refers to commercial activity of the software industry, aimed at generating income from delivery of software products and software services. Although software business shares common features with other international knowledge-intensive businesses, it carries many inherent features making it an intriguing and challenging domain for research. Until now, however, software business has received little attention from the academic community. The First International Conference on Software Business (ICSOB 2010) was organized in Jyv ̈ askyl ̈ a during June 21–23, 2010. This inaugural conference brought together a strong Program Committee of 52 members with research disciplines from various ?elds of business management and technology mana- mentaswellasinternational?avorwithmemberscomingfrom17countriesfrom South and North America to Europe, India and Australia. Wereceived35researchpapersubmissions.Thepaperswentthroughadoub- blind review process producing at least three reviews for each accepted paper. The ProgramCommittee accepted 13 submissions to be presented as full papers in the conference, equaling 37% of the submissions. In addition, ten papers were accepted as short papers. The accepted papers represent the wide variety of - searchactivityonsoftwarebusiness.Forthepurposesoftheconferenceprogram, the papers were organized under eight themes: business models, business m- agement, ecosystems, education and research, internationalization, open source software and social media, product management, and software as a service. In addition to the paper sessions, the conference program included three keynote presentations and a Business Innovation Track containing best-practice presentations from the software industry. The conference program also included two workshops, three tutorials and an adjunct meeting of the Cloud Software Consortia.

Global Sourcing of Information Technology and Business Processes

Author : Ilan Oshri
Publisher : Springer
ISBN 13 : 3642154174
Total Pages : 279 pages
Book Rating : 4.6/5 (421 download)

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Book Synopsis Global Sourcing of Information Technology and Business Processes by : Ilan Oshri

Download or read book Global Sourcing of Information Technology and Business Processes written by Ilan Oshri and published by Springer. This book was released on 2010-08-26 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: This edited book is intended for use by students, academics and practitioners who take interest in outsourcing and offshoring of information technology and business pr- esses. The book offers a review of the key topics in outsourcing and offshoring, po- lated with practical frameworks that serve as a tool kit to students and managers. The range of topics covered here is wide and diverse. The sourcing models available to client firms are discussed in great depth and the decision-making processes and c- siderations regarding the sourcing model and sourcing settings are examined. Vendor capabilities as well as client capabilities are studied in depth and links are offered to the various sourcing models. Issues pertaining to knowledge and expertise are also discussed throughout the book. Last but not least, the book examines current and - ture trends in outsourcing and offshoring, paying particular attention to the role that CIOs will play in shaping their sourcing strategies. The book is based on a vast empirical base brought together through years of - tensive research by the leading researchers of outsourcing and offshoring. June 2010 Ilan Oshri Julia Kotlarsky Organization Global Sourcing Workshop is an annual gathering of academics and practitioners. Program Committee Workshop Chair Leslie Willcocks (London School of Economics, London, UK) Workshop Committee Julia Kotlarsky (Warwick Business School, Coventry, UK) Ilan Oshri (Rotterdam School of Management, Rotterdam, The Netherlands) Joseph Rottman (St. Louis University, St.

IT4ITTM for Managing the Business of IT - A Management Guide

Author : Rob Akershoek Et Al.
Publisher : Van Haren
ISBN 13 : 9401805938
Total Pages : 217 pages
Book Rating : 4.4/5 (18 download)

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Book Synopsis IT4ITTM for Managing the Business of IT - A Management Guide by : Rob Akershoek Et Al.

Download or read book IT4ITTM for Managing the Business of IT - A Management Guide written by Rob Akershoek Et Al. and published by Van Haren. This book was released on 1970-01-01 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: The IT4IT Management Guide provides guidance on how the IT4IT Reference Architecture can be used within an IT organization to manage the business of IT. It is designed to provide a guide to business managers, CIOs, IT executives, IT professionals, and all individuals involved or interested in how to transition an IT organization to become a Lean and Agile IT service provider. This book includes two case studies from Shell and the Rabobank. After reading this document you should be able to: Understand why the IT4IT approach is needed to improve the performance of the IT function; and support the business to leverage new IT in the digital age Understand the vision, scope, and content of the IT4IT Reference Architecture (from a high-level perspective) Understand the benefits of using the IT4IT Reference Architecture within the IT function Initiate the first steps to implement the IT4IT standard in your own IT organization The audience for this Management Guide is: CIOs and other IT executive managers who would like to transform their IT organization to support end-to-end value streams Senior leaders and executives in the business and IT responsible for how IT is organized, managed, and improved Enterprise Architects involved in the implementation of IT management solutions within the IT organization IT professionals and consultants involved in the transition of their organizations to a new streamlined IT factory