Risks Relationships And Success Factors In It Outsourcing

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Risks, Relationships and Success Factors in IT Outsourcing

Author : Georg Hodosi
Publisher : Springer
ISBN 13 : 3030059251
Total Pages : 43 pages
Book Rating : 4.0/5 (3 download)

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Book Synopsis Risks, Relationships and Success Factors in IT Outsourcing by : Georg Hodosi

Download or read book Risks, Relationships and Success Factors in IT Outsourcing written by Georg Hodosi and published by Springer. This book was released on 2019-02-04 with total page 43 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book addresses the buying organizations' perspective on risks, relationships and success factors for accomplishing a successful IT Outsourcing (ITO). Today’s landscape in ITO is complex and these perspectives are important in ITO and therefore there is still a need for it to be further explored. Furthermore the studies concerned the risks, relationships and success factors in ITO need to be extended in more large companies from different countries to better understand how we could improve the ITO in these companies. In order to address this issue the authors of this book have performed different studies that span about 10 years concerning the risks, relationships and success factors in ITO in large companies in Sweden. The authors have focused on both theoretical and practical aspects concerning risks, relationships and success factors in ITO and they have used transaction cost theory, agency theory and core competency theory as main theories to support their research. The data concerning this study has been collected at two different times during the last 10 years with about five years' difference between them. In this way the performed research has enabled a comparison of the data collected on two different periods in time including of the related changes. The book will help researchers in ITO as well as practitioners like ITO decision makers in large companies to understand how to mitigate the ITO risks, improve their ITO relationships and identify the ITO success factors.

The success factors and practices that mitigate quality risks in outsourcing relationships

Author : Aye W. Omuso
Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (14 download)

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Book Synopsis The success factors and practices that mitigate quality risks in outsourcing relationships by : Aye W. Omuso

Download or read book The success factors and practices that mitigate quality risks in outsourcing relationships written by Aye W. Omuso and published by . This book was released on 2009 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

IT/IS Offshore Outsourcing - Key risks and success factors

Author : Matthias Siebert
Publisher : GRIN Verlag
ISBN 13 : 364068317X
Total Pages : 12 pages
Book Rating : 4.6/5 (46 download)

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Book Synopsis IT/IS Offshore Outsourcing - Key risks and success factors by : Matthias Siebert

Download or read book IT/IS Offshore Outsourcing - Key risks and success factors written by Matthias Siebert and published by GRIN Verlag. This book was released on 2010-08-17 with total page 12 pages. Available in PDF, EPUB and Kindle. Book excerpt: Essay from the year 2010 in the subject Business economics - Information Management, grade: 2,3, University of Göttingen, language: English, abstract: The enduring impact of the financial crisis forces more and more businesses to concentrate on their key competences because of dwindling sales. Nevertheless shareholders demand a reasonable reward for their investment in the business, customers expect an equal quality level and staff won’t accept salary cuts. One possible solution to satisfy at least the shareholders and customers is offshore outsourcing of IT/IS-services. Information technology (IT) and information systems (IS) are very complex topics in many cases and cause high costs. During the recession, cost cutting is often the number one strategy to keep the business running and beyond the break-even.

Managing the Risks of IT Outsourcing

Author : Ian Tho
Publisher : Routledge
ISBN 13 : 1136381635
Total Pages : 224 pages
Book Rating : 4.1/5 (363 download)

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Book Synopsis Managing the Risks of IT Outsourcing by : Ian Tho

Download or read book Managing the Risks of IT Outsourcing written by Ian Tho and published by Routledge. This book was released on 2012-06-14 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book shows IT managers how to identify, mitigate and manage risks in an IT outsourcing exercise. The book explores current trends and highlights key issues and changes that are taking place within outsourcing. Attention is given to identifying the drivers and related risks of outsourcing by examining recently published and existing concepts of IT outsourcing. Founded on academic theory and empirical and quantitative information, this book: * Incorporates the complete risk identification and mitigation life cycle * Highlights the concept of core competency * Looks at motivating factors and working relationships of the buyer and supplier * Provides background to understand the risks as a result of ‘human factors’ as defined by the agency theory * Reviews the areas of risk that influence the decision to outsource the IT function * Examines the forces that determine the equilibrium in the risk profiles for the buyer and supplier

Information Technology Outsourcing Revisited

Author : Anne C. Rouse
Publisher :
ISBN 13 :
Total Pages : 692 pages
Book Rating : 4.:/5 (223 download)

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Book Synopsis Information Technology Outsourcing Revisited by : Anne C. Rouse

Download or read book Information Technology Outsourcing Revisited written by Anne C. Rouse and published by . This book was released on 2002 with total page 692 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Implications of Outsourcing in IT-Management

Author :
Publisher : GRIN Verlag
ISBN 13 : 3346566102
Total Pages : 30 pages
Book Rating : 4.3/5 (465 download)

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Book Synopsis Implications of Outsourcing in IT-Management by :

Download or read book Implications of Outsourcing in IT-Management written by and published by GRIN Verlag. This book was released on 2022-01-04 with total page 30 pages. Available in PDF, EPUB and Kindle. Book excerpt: Seminar paper from the year 2021 in the subject Computer Science - Commercial Information Technology, grade: 2,0, University of Applied Sciences Bonn, language: English, abstract: This paper takes a closer look at aspects surrounding the importance and application of IT outsourcing and aims to provide a sound understanding of the term as well as the forms of outsourcing strategy in today’s IT-based or IT-driven industries. Since outsourcing is a subject that is not necessarily only associated with advantages, a closer look at the disadvantages of outsourcing will also be taken in the course of this paper. Outsourcing has become increasingly popular as a technique to reduce costs and to access a wider range of technical expertise (in-house competencies versus outsourcing noncore competencies). Especially concerning the second example, outsourcing has become a standard method of project and labour management if a firm decides to migrate to a newer technology. In the IT industry, companies may outsource system development, system operations, help desk, systems, databases, and application administration, as well as a desktop and network support. Furthermore, businesses may use outsourcing to obtain application service provision or business process outsourcing. Considering an IT activity a commodity, there is little benefit to doing it internally. Payroll processing, for instance, is often considered a commodity IT activity. In these cases, focused vendors are likely capable of providing the service at a higher level of quality and/or at a lower cost. By taking advantage of economies of scale that other organizations have, a business that specializes in the same field can become more cost-effective. With respect to the given advantages, outsourcing of IT resources and services is proving to be an increasing trend on the global market. Companies such as cloud providers specializing in many manifestations of IT outsourcing (Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Software as a Service (SaaS)) show a growing turnover, which is expected to increase further in the forecast beyond 2021.

IT Outsourcing Relationship Management

Author : Muthukumar Manoharan
Publisher :
ISBN 13 :
Total Pages : 34 pages
Book Rating : 4.:/5 (837 download)

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Book Synopsis IT Outsourcing Relationship Management by : Muthukumar Manoharan

Download or read book IT Outsourcing Relationship Management written by Muthukumar Manoharan and published by . This book was released on 2010 with total page 34 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Information Technology Outsourcing

Author : Suzanne Rivard
Publisher : Routledge
ISBN 13 : 1317467922
Total Pages : 425 pages
Book Rating : 4.3/5 (174 download)

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Book Synopsis Information Technology Outsourcing by : Suzanne Rivard

Download or read book Information Technology Outsourcing written by Suzanne Rivard and published by Routledge. This book was released on 2015-03-26 with total page 425 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new volume in the "Advances in Management Information Systems" series presents the latest cutting-edge knowledge in IT outsourcing. As part of the growing business trend to outsourcing various operations, IT outsourcing both determines the governance of a vital organizational function and influences the processes of exploitation and exploration in all other functions of an enterprise. In keeping with the mission of the "AMIS" series, the editors of this volume have framed the domain of research and practice broadly. "Information Technology Outsourcing" provides leading edge research on both the variety of decisions regarding the outsourcing of IS services and the management of the relationship with service suppliers.

Outsourcing

Author : Chris Lonsdale
Publisher :
ISBN 13 :
Total Pages : 240 pages
Book Rating : 4.3/5 ( download)

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Book Synopsis Outsourcing by : Chris Lonsdale

Download or read book Outsourcing written by Chris Lonsdale and published by . This book was released on 1998 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Key texts in managing outsourcing risks are outlined in this study along with a critical analysis of the operational tools and techniques which dominate academic/practitioner thinking.

Success Factors in Information Systems Outsourcing

Author : Ilkay Vural
Publisher : LAP Lambert Academic Publishing
ISBN 13 : 9783838349862
Total Pages : 92 pages
Book Rating : 4.3/5 (498 download)

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Book Synopsis Success Factors in Information Systems Outsourcing by : Ilkay Vural

Download or read book Success Factors in Information Systems Outsourcing written by Ilkay Vural and published by LAP Lambert Academic Publishing. This book was released on 2010-04 with total page 92 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the literature, outsourcing projects are mainly examined for setting fundamental theories related with the success criteria in Information Systems (IS) outsourcing. When we further investigate the projects stated in the literature, we can see that they are mainly from developed countries, usually focusing on one side (success or failure) and reflecting an example from either single or multi- vendor relationship (not both). In this book, you will find a comprehensive literature review for the analysis of main success factors in IS outsourcing in all over the world but more importantly the analysis of an interesting case study from a developing country, Turkey. The case is remarkable for all professionals who want to analyze both the success and failure factors of IS outsourcing since after a bright start, the project was almost terminated but later it started again and finished successfully. In addition to this characteristic, the study also gives us an opportunity to investigate both multi- vendor and single vendor outsourcing relationships due to the change in the number of vendors during the life of the project.

The Relationship Advantage

Author : Thomas Kern
Publisher : Oxford University Press, USA
ISBN 13 : 9780199241927
Total Pages : 426 pages
Book Rating : 4.2/5 (419 download)

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Book Synopsis The Relationship Advantage by : Thomas Kern

Download or read book The Relationship Advantage written by Thomas Kern and published by Oxford University Press, USA. This book was released on 2001 with total page 426 pages. Available in PDF, EPUB and Kindle. Book excerpt: An insight for both practitioners and academics on how to achieve a relationship advantage, this text examines five case studies, identifying the key dimensions of an outsourcing relationship.

Effect of Trust and Risk on IT Outsourcing Relationship Quality and Outsourcing Success

Author : Narasimha Paravastu
Publisher :
ISBN 13 : 9781109879872
Total Pages : 254 pages
Book Rating : 4.8/5 (798 download)

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Book Synopsis Effect of Trust and Risk on IT Outsourcing Relationship Quality and Outsourcing Success by : Narasimha Paravastu

Download or read book Effect of Trust and Risk on IT Outsourcing Relationship Quality and Outsourcing Success written by Narasimha Paravastu and published by . This book was released on 2007 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: Successful post-contract relationships determine whether an IT outsourcing project is fully successful, partially successful or a failure. The purpose of this study is to further the understanding of IT outsourcing relationships in the post-contract phase. This study adopts a social exchange theory perspective and examines the impact of trust in IT outsourcing vendor, various modes of trust and trustworthiness factors, perceptions of risk, perceptions of strategic salience and service quality on relationship quality and outsourcing success. Perceptions of trustworthiness of the vendor, and the various bases of IT outsourcing decision making such as institution-based trust, transference-based trust, calculative-based trust and the past experiences with the vendor and their impact on the trust in vendor are examined in an IT outsourcing context.

IT Outsourcing: Concepts, Methodologies, Tools, and Applications

Author : St.Amant, Kirk
Publisher : IGI Global
ISBN 13 : 1605667714
Total Pages : 2511 pages
Book Rating : 4.6/5 (56 download)

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Book Synopsis IT Outsourcing: Concepts, Methodologies, Tools, and Applications by : St.Amant, Kirk

Download or read book IT Outsourcing: Concepts, Methodologies, Tools, and Applications written by St.Amant, Kirk and published by IGI Global. This book was released on 2009-07-31 with total page 2511 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book covers a wide range of topics involved in the outsourcing of information technology through state-of-the-art collaborations of international field experts"--Provided by publisher.

Knowledge Management, Information Systems, E-Learning, and Sustainability Research

Author : Miltiadis D. Lytras
Publisher : Springer Science & Business Media
ISBN 13 : 3642163173
Total Pages : 630 pages
Book Rating : 4.6/5 (421 download)

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Book Synopsis Knowledge Management, Information Systems, E-Learning, and Sustainability Research by : Miltiadis D. Lytras

Download or read book Knowledge Management, Information Systems, E-Learning, and Sustainability Research written by Miltiadis D. Lytras and published by Springer Science & Business Media. This book was released on 2010-10-06 with total page 630 pages. Available in PDF, EPUB and Kindle. Book excerpt: It is a great pleasure to share with you the Springer CCIS 111 proceedings of the Third World Summit on the Knowledge Society––WSKS 2010––that was organized by the International Scientific Council for the Knowledge Society, and supported by the Open Research Society, NGO, (http://www.open-knowledge-society.org) and the Int- national Journal of the Knowledge Society Research, (http://www.igi-global.com/ijksr), and took place in Aquis Corfu Holiday Palace Hotel, on Corfu island, Greece, September 22–24, 2010. The Third World Summit on the Knowledge Society (WSKS 2010) was an inter- tional scientific event devoted to promoting the dialogue on the main aspects of the knowledge society towards a better world for all. The multidimensional economic and social crisis of the last couple years brings to the fore the need to discuss in depth new policies and strategies for a human-centric developmental process in the global c- text. This annual summit brings together key stakeholders of knowledge society dev- opment worldwide, from academia, industry, government, policy makers, and active citizens to look at the impact and prospects of it information technology, and the knowledge-based era it is creating, on key facets of living, working, learning, innovating, and collaborating in today’s hyper-complex world.

A Relational View on IT Outsourcing

Author : Stefan Blumenberg
Publisher : ibidem-Verlag / ibidem Press
ISBN 13 : 3838259963
Total Pages : 176 pages
Book Rating : 4.8/5 (382 download)

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Book Synopsis A Relational View on IT Outsourcing by : Stefan Blumenberg

Download or read book A Relational View on IT Outsourcing written by Stefan Blumenberg and published by ibidem-Verlag / ibidem Press. This book was released on 2012-07-24 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sound contracts are an obvious necessity for an IT outsourcing relationship, but they are by far not the only prerequisite for achieving a truly successful relationship. Companies that establish successful outsourcing implement active relationship management in order to reach a good relationship quality. However, relationship quality as a central concept in IT outsourcing governance has not been thoroughly analyzed and applied yet, neither in scientific literature nor in practice. Stefan Blumenberg addresses these shortcomings and shows how relationship quality can be measured as a seven-dimensional construct and which are the crucial factors that are required to achieve high-quality relationships. Based on a case study series with 18 banks and their respective IT service providers in Germany, Blumenberg demonstrates that knowledge transfer mechanisms strongly influence relationship quality. Banks with clearly defined contact structures (e.g. retained organizations) and knowledge transfer mechanisms for exchanging implicit and explicit knowledge (e.g. trainings, job rotation) exhibit a good relationship quality and, as a result, achieve a successful outsourcing relationship.

Critical success factors for outsourcing

Author : Debra Lynne Griessel
Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (89 download)

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Book Synopsis Critical success factors for outsourcing by : Debra Lynne Griessel

Download or read book Critical success factors for outsourcing written by Debra Lynne Griessel and published by . This book was released on 1998 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Managing IT Outsourcing Performance

Author : Solli-Sther, Hans
Publisher : IGI Global
ISBN 13 : 1605667978
Total Pages : 268 pages
Book Rating : 4.6/5 (56 download)

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Book Synopsis Managing IT Outsourcing Performance by : Solli-Sther, Hans

Download or read book Managing IT Outsourcing Performance written by Solli-Sther, Hans and published by IGI Global. This book was released on 2009-09-30 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book provides a collection of methodologies and tools that can be used in managing relationships and performance of IT outsourcing"--Provided by publisher.